Complete your rental payment and paperwork online and avoid a trip to our store office. Select the Rent Now filter to see qualifying spaces.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Chicago, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Reina is the best Lifestorage personnel that I’ve ever met. She’s very helpful in assisting. She goes above and beyond to ensure that you have the goods and services that is needed. I really like this place."
"Raina is literally the best !! We of course bonded over the name similarity but from the moment I walked in to left she was extremely helpful and made me feel like she truly cared she is truly a gem!"
"Raina was the best. She was professional, friendly and helpful. I recommend this location and will continue to do business with the company after the outstanding assistance she provided me. I was extremely frustrated and she went over and beyond for me 🥰🥰🥰🥰"
"If you're ever in need of a storage unit make sure you contact this site 1st! The young lady Raina is TOP TIER in professionalism. Ay questions or concerns you may have she has a answer that will help you the best way possible!! Thank you Ms.Raina !!"
"Reyna helped us so much today!!! We were in a need to cut up a lock because I lost my key, she was super responsive and quick on her feet ! She even brought up a new lock to make sure our space was secured."
"I can't say enough about the help I received from Raina. She was extremely helpful and made the entire process of renting a storage unit (for the first time ever) so seamless. The most amazing part was her genuine willingness to help, including to other customers who had came in for various reasons. She definitely put everyone at ease and even made a lady smile after she came in stressed out at the beginning. If I could give 10 stars, I would."
"I give it two stars because the staff person is wonderful but the location is not kept up.
That is on the company for not investing in the space to make it as nice as their locations in white neighborhoods"
"Raina is so sweet! She was able to help me move my storage to a smaller unit with no issues at all. She answered all my questions and was super patient. Def would recommend speaking with her she knows what she's doing!"
"Bernard was helpful with my experience with Life Storage. Finding our unit, and explaining things needed to know if you you are a new customer here. Dude is real funny and welcoming. We need more people like Bernard on this planet!"
"Life Storage kept my belongings safe and clean until I was ready to move. Raina was beyond helpful! She's fantastic. When I encountered an issue while moving, she worked with me to make sure that my move-out went as smoothly as possible. She was friendly, understanding, and accommodating. I was happy with my experience overall, but what really took it above and beyond was Raina's stellar customer service!"
"Reina has been a one woman show at this facility. She arrives early does multiple tasks around the entire facility. She even cut the locks when the lock cutter was not available. She deserves a promotion, raise and support staff. She is ABSOLUTELY regional management material in my opinion. Excellent customer service in 2021 doesn’t edict. Here at life storage with reina it still does."
"Could be cleaner. Good lighting. It would be good if they could have dollies available when office is closed. Maybe a system pay or swipe ID to use a dolly. Maybe put a tracker on the dollies. Something."
"Very well-maintained facility with easy access. Customer service (especially Raina, the property manager) is really incredibly and is the reason why I ended up selecting this location. Raina knows all the units in the building and was incredibly patient and helpful in getting me a location that worked for me."
"If I could leave less starts, I WOULD!! Worst store facility I have ever used and I have used 3 other companies before. They have how many hundreds of units and never have any dollies, storage units are unbelievably far from the elevators. never answer the phones or answer emails their office hours are unreliable. Can never get a hold of anyone. The worst!!!"
"I am very big on customer service. I will not spend money at any establishment with poor customer service. The customer service provided to me at this storage facility was amazing. Ms. Raina was very helpful and patient. She answered all of my questions with a smile. Thank you."
"Reina was a freaking rockstar! She helped me out with everything I needed, was a joy to be around, and very knowledgeable about the units. She accommodated everything I needed and more, and was able to help me out with filling out paperwork. She made my storage process so easy! Highly recommend. Thanks, Reina!"
"I loved the service provided me, i especially appreciated reyna for helping and providing a mask for me, i would be disappointed if i had to travel somewhere out of my way to pick up a mask. Thank you all round service and hospitality provided to me"
"Awesome service! The lady’s here are wonderful to work with and very intelligent in their field of work. Definitely going to come here again and also use there other locations because of them for a FACT!! Thank you Raina and Tanisha! Best service ever!"
"Elevator was out of order so we Had to move out of the storage unit using stairs. Mattresses and all. I was told to be careful and ignore the human poop in the corner on the 3rd fl... and the front desk lady forgot to inform us that my daughter was locked out of her unit so we struggled trying to get in before we figured it out. It was a pain in the butt!!"
"Kept being told I was going to receive link to lock in rental unit after reserving. Took several days of me hounding them and trying to follow up with them. Employees also never followed up with information I inquired about."
"Eddie was a great help he has fantastic customer service and helpful when moving in my items he assistanted until i was finish i will highly recommend this company to everyone as for eddie keep up the fantastic work you are doing u are a fantastic worker thank you very much u are very much appreciated...."
"The employees provided excellent customer service. Very welcoming and helping with all of my families needs and concerns. I happened to visit this location this past week inquiring about storage units Raina provided all the information I needed. She was also training a young lady at the time I believe her name was Tanisha who also very helpful and nice. Great location convenient with great prices. Would recommend to everyone!!!!"
"I just called in to pay my bill I was behind a month and was scared I would lose my storage and the young lady who helped me (Raina) made me feel so much better and reassured I’m so glade that I got her cause I don’t believe anyone else could have giving me that feel great job young lady"
"I had a very large unit with everything going on I emptied it out a bit. Was able to get a smaller unit. The service is great, Rayna and Edward were very helpful. Will continue to rent a unit. Been here renting for about 4 years. Thanks again team, stay safe."
"Riana in the little village was so helpful and informative with getting exactly what I needed ! And very multitasking person ! I can’t really tail she likes her job and likrs doing what she does ! Ty RIANA !!!"
"Went in store to look at some spaces for next month this was my first time using A storage facility And I was greeted by Edward Cook he is phenomenal very knowledgeable and took his time with me also told Different sizes that I can use just by Pictures of furniture from my phone thank you so much Edward"
"I had lost my key to my unit & had to get a new 1. The associate named Reina or Rena did an awesome job. I unknowingly put my lock on incorrectly, so cutting the lock was damn near a nightmare for her. But despite the heat in the facility, she went above & beyond for me, she exhibited true grit & determination of getting that lock off. Awesome customer service. Life storage should promote this associate & should have 2 employees working, not one, business might run a little smoother, at least during common busy hours. All in all, she did a great job!!!"
"Cheaper than any other place in the area. My only complaint is that they don't offer complimentary dollys or anything to help move things. They have that at other storages. The customer service is amazing. They're quick and easy to get a hold of."
"Eddie at the front desk is awesome! He is friendly, and very knowledgeable explains everything patiently.
Very great service and highly recommend visiting. Prices are reasonable and Eddie made the experience quick, painless and thorough."
"Great facility, Customer service here was great Raina was a huge help in my decision to store my things here, I was a bit skeptical but she insured my things would be safe and and made me smile before leaving."
"I booked a unit just hours before needing it. Thank goodness the manager Yolanda called me to confirm my date, because the customer service agent entered it incorrectly in the system. Being a first timer, I had TONS of questions, and Yolanda answered them all politely and professionally."
"Customer service is good Ivonne was very helpful. The storage area is very clean and open in space. Only down side of here are the service hours. Hours are not long and cart availability has limited times to their open service hours. So make sure you come in during the service hours if you plan to use a cart or you will be stuck with heavy stuff and no way of moving them"
"Some times we want a little bit more of space to save or precious items, and we don't have room in our houses. This is the time when we should try to find a unit at Life Storage. They have reasonable prices, some areas of the building have air conditioner in order to avoid moisture to damage your staff. However, the price is higher. One tip, avoid throwing garbage to the containers of the property because they will try to find out who did it, and then they will charge around $100 dollars for every time found."
"Yolanda E at thia store help me setup my account I came in from another state which was Georgia she was very helpful nice and a tentative and patient and spent the time that was necessary to satisfy my account"
"If I could give it less, I would. The facility is disgusting. Rats, roaches, and trash. The staff is constantly overturning therefore you get mixed information that results in extra fees! Please don't rent here."
"The professionalism I received from Ms Ivonne P was refreshing.. She was courteous, funny and relatable. She showed patience even when I changed my mind an went back to my original unit that I first reserved. Great customer service skills.. Thank you"
"Came in and spoke with the front desk representative Yolanda E. She was so nice and helped me find a space that fit my needs. Great costumer service and affordable price. Would definatly recommend. Thank you Yolanda."
"Yolanda was the store manager on site. She was extremely helpful very nice and very informative. She helped with my rental and made my experience at life storage great. Definitely recommend this storage facility. Especially if you live in little village great location."
"This location do not care about their customers!!! I HAVE BEEN A CUSTOMER HERE FOR ALMOST 10 YEARS and they made me pay a late fee that I incurred because their stupid online system was down and they didn't answer the phone. I have never been late, nor have I ever missed a payment. I have went from the smallest unit to the largest unit, been with them through multiple managements, company changes, when they experienced heat wave because the freakin heat unit broke down dead in the middle of summer and lasted til darm near winter it seemed, so I couldnt even get in my unit for months because I have heat intolerance and also the doors are ALWAYS broken, but they choose to be petty of $25. Glad I will be getting a house soon, I DISCOURAGE ANYONE FROM RENTING AT THIS LOCATION!!!!"
"Ivonne was very helpful and pleasant, this is a nice convenient storage facility for me. I appreciate the business and patience theyve given me. Also, Yolanda there is really helpful and nice. I recommend renting a unit at this Life storage location. The prices are extremely nice especially for first timers. Reserving online helps! ="
"Fantastic! Very professional, clean, and helpful. Everyone working here was wonderful and made sure everything went smoothly. When I realized the unit I was rented was too small Yolanda and Yvonne were amazing and helped me get a new unit right away. The area of town it is in makes it very easy to drive to and load with plenty of space and no traffic. I highly recommend to anyone."
"Yolanda was excellent, she took the time to explain in details the policy, showed us the unit, and was patient. She made my day bright after having a long stressed day. She's awesome if you need any assistance"
"I would suggest that there be a way to contact the person attending the office when they are not in the office. A buzzer or phone system which would notify them that someone is waiting. Otherwise, staff was very helpful"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #565, we offer great property security systems and clean, affordable storage units to rent for the residents of Little Village, South Lawndale, Lower West Side, McKinley Park, and other neighborhoods in Chicago, IL. Call us with questions, reserve online, or click here to compare other storage units in Chicago.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 7:00 am - 6:00 pm
Tuesday: 7:00 am - 6:00 pm
Wednesday: 7:00 am - 6:00 pm
Thursday: 7:00 am - 6:00 pm
Friday: 7:00 am - 6:00 pm
Saturday: 7:00 am - 6:00 pm
Sunday: 7:00 am - 6:00 pm
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental