A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Doraville, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I have multiple storage units and have used many companies over a couple of decades but Lifestorage by far stands out. I feel particularly comfortable with this location bc it’s clean and safe. But also because of the consistently pleasant and professional competence I’ve received. A special shout out to the manager Debbie for her patience in answering all my questions since I’m out of town. Keep in mind that I’ve been renting from this particular location for over a year, that means something when you need to feel secure about your possessions."
"Wonderful experience! I was only there for a short time but the move-in was simple to move out was even easier and the place was extremely clean. Thank you to the office lady who took care of me she was very professional and got me on my way quick👍"
"Extremely well-run business, all thanks to Debbie! She's very accommodating, helpful, and she keeps the place clean. My only recommendation is to set up autopay on your unit/parking spot asap because their system isn't set up to send monthly invoices. I'll be a customer here as long as I am able!"
"I am new to this area and had alot of questions. Debbie Carroll at the Doraville location was able to answer all my questions and concerns. In this day and time, customer service is a thing of the past but not at this location thanks to Debbie."
"BEWARE!! The rate is not locked! the Life Storage business model is to wait 6 months, long enough to ensure you’ve moved in, then they hike the rent more than 21%!! It’s despicable and the terms of their contracts are written so that they can do it whenever they want.
It’s a underhanded, shady way to do business."
"Placed looked very clean and the Storage Manager: Debbie helped me in all possible ways during moving. Will definitely consider for future needs and strongly recommend to my friends."
"Debbie was absolutely exceptional! She helped me get set up with life storage at an incredible rate and with zero headaches. If your in the Chamblee/dunwoody area you absolutely must come see Debbie at life storage she's the best"
"My experience here today was amazing! Fred and Dorothy were kind and knowledgeable I greatly appreciate how fast and convenient this was for me and I got it at a great price."
"Ms. Deborah Caroll, is one of the most effective and efficient people in the company. She goes above and beyond, and definitely makes one feel welcomed."
"Deborah at the front desk was super friendly, explained all their policies and it looks like it will be a great experience. Many policies are good for the protection of my items which is appreciated. Highly recommended."
"I rented a storage unit while downsizing and moving in with my fiancé and I have to say that this was a seamless experience! This was my first time renting a storage unit, so of course I had my doubts, however the cleanliness of the space and the customer service far exceeded my expectations! I received a discount for being a first time customer and accessing my space was always a breeze. The staff were always available to answer my questions and if I had to leave a voicemail they responded within one business day. My fiancé and I have recently moved into our new home and there have been no issues with my belongings that were in the unit for 6 months. I would definitely recommend Life Storage store #151 for your storage needs, they're truly the best!
Thank You for providing peace of mind when the present world didn't always provide the same.
~Nanette Richelle"
"I talked to Debbie at the office and Fred helped me when I got there. They were both excellent. I recommend this storage company to anyone. They both get 5 stars!"
"Very professional and friendly, especially Debbie. Really glad to find this place and the services they offer. We will recommend Life Storage to family and friends and will use again in the future. Nice to be satisfied with a business and their services. Keep up the good work."
"My experience with life storage was like one of no other. Natalie was very kind and patient with me far as answering all my mini questions! She has excellent customer service skills, very resourceful and one of the sweetest most Politis customer service rep I’ve dealt with so far in the state of Georgia. I recommend if anyone is in need of a storage nice, clean and pest free give Natalie a call at the life storage location in Doraville Georgia!!!"
"I've always found that dealing with the personnel, specifically Natalie Battle, has been very satisfactory. Natalie has been very helpful and efficient.
Company policy, e.g. refusing to transfer rental name from a deceased spouse to surviving spouse with a death certificate, is a rediculous policy, especially when the survivor is now paying the rental fees."
"Move in was super easy and not very time consuming. I have been renting a 5x5 unit here for 5 months and no complaints, I finally decided to move to a bigger unit but was worried about the move. I came in and met with Fred to ask about a bigger unit. Fred provided all information and made it even EASIER to switch over. He was extremely helpful/friendly and was able to get me a unit close to the one I am currently in."
"When i entered their office i was greeted with a beautiful smile. Natalie drove me around to see a 10X10 storage unit. She was patient and professional kind spirit. She recommended the perfect storage for me. It really was a great experience. This is close to my home. I definitely recommend life storage to anyone who is looking for a good storage!"
"I thought Life Storage at Tilly Mill should know what an excellent employee they have at this location. Natalie is awesome. She has helped me find the perfect spot through all my changes and smiled through the process. She made my moving experience pleasant in a very hard time. Thank you Natalie! I hope your company knows how lucky they are to have you."
"This has been the best storage I have had and it's employees have a great attitude and they take care of those who rent storage from here they are very kind-hearted and they are very professional and I gave them a 5-star rating and yes I would recommend for anyone to use this storage unit because your things will be very well taken care of and you'll have a great experience thank you so much Life storage doraville"
"You simply aren't going to find a cheaper, more convenient or helpfully no contact storage center. The service is top notch considering you can rent a climate controlled storage area and drive up to it same day without having to wait in line at a desk."
"Natalie did a great job serving my sister and I yesterday. She went above and beyond for us. Thank you Natalie for all that you do! FYI - I was very impressed how well she kept her office sanitized which made me feel extra comfortable. GO NATALIE WE APPRECIATE YOU!"
"Natalie Was phenomenal I just went through a crisis in my family and she was there to assist me every step of the way if I can give more than five stars I would."
"Tiffany went above and beyond to help my wife and I during this time of crisis. Helping us to divert some of our payments so that we may continue to access our things rather than losing them. Thank you Tiffany. You are an asset to Life Storage and they are lucky to have you."
"DO NOT RENT A UNIT FROM THIS COMPANY!!! They have a rat infestation at store #151 4427 Tilly Mill Road Doravillle GA 30360. All of my property was damaged. I have damage to chairs, holes in boxes the size of two large grapefruits, bedding that is shredded to pieces, and droppings every where!!!
As I go to write this review I find that this issue has been reported more than 9 months ago. This is absolutely unacceptable as a facility to have not treated or notified tenants of the problem. Now, my entire's life worth of things are ruined and irreplaceable. The store manager was not empathetic at all and was not helpful. I am in tears as I write this review. If I could leave no stars at all I absolutely would. Please save your items and yourself a heartbreak by doing yourself a favor by not storing here or any life storage facility for that matter!"
"The young lady that was helping me was very professional and patient. I guess the store manager walked in she was standing over the young lady while she finished up the paperwork looking over it. She made her charge me something I didnt asked for. The way she talks to customers is unprofessional and the way she talks to her employees are unprofessional."
"I want some winning at life storage and it was a pleasant experience I had a great experience with Natalie the manager and would recommend her to anyone that needs to rent thank you"
"The storage attendants were awesome. I had a delivery for a unit and had no problems making the delivery, and they were very helpful getting me in the facility where I needed to be."
"The 875 Marathon Pkwy location in Lawrenceville, GA has the best customer service! Jennifer Ingole needs a promotion! She's been consistently professional for the 3 years I had my things in storage. Five stars! I highly recommend THIS location!"
"RAT INFESTATION!!! Only had my items there for 2 months and everything I own is either chewed up or covered in rat urine and feces. Brand new mattress, baby furniture, couches, everything! My washing machine still smells rancid from the dead rat I found on it. Life Storage says they're NOT responsible. This is not a single rat, this is an infestation. I wish I could give zero stars. DO NOT STORE ANYTHING HERE!!!"
"Life storage has been a great resource for us. The folks were very helpful and the unit was clean. Pricing was reasonable. Amos was awesome throughout the check-in process and beyond. His customer service is top-notch. Thanks, ya'll!"
"I wish I could give this place zero stars. Absolutely DISGUSTING. The buildings are infested with rats, and when we spoke to the manager she seemed to know about it and did not do anything to help. Rat poop was everywhere, on our furniture and in boxes. There are chew marks on couch cushions and everything with fabric will have to be professionally cleaned. Renters next to our unit set traps and caught two rats. They do not give refunds. Worst place EVER DO NOT USE!!!!"
"I've been a customer for a very long time. They keep the place safe and clean. I've always been treated like family and never had any problems there. I highly recommend for your storage needs."
"On Thursday, 7/25/19, I received a call from the property manager, Tiara. She told me that her manager authorized an 80% discount to compensate me for my expenses and would include my insurance, but that I need to have my belongings moved within 5 days. I thanked Tiara and her manager. Saturday, 7/27/19, I went to pay my amount due, 20%, and was told by Tiara that I owed the larger amount of $111, the 80%. I was confused and asked her again, was I getting an 80% discount and she said, "yes, 80%". But when I reviewed the calculations with her, ever so gently, she told me that I was wrong. What do I know about mathematical calculations? So Tiara was going to prove to me that I was wrong, called another property and was told by that person, "this is how we do it here!" Understanding that there is a definite misunderstanding, I asked to speak with her manager and was told that I would have to wait Monday and she would have her manager call me...I am waiting and my 5 days are up today! I called this morning and left a message. I was questioned by Tiara for making my first post about the severe rodent problem at this facility."
"There is a severe rodent problem at this location! I became aware when I went to my unit at the beginning of the month. I was there several months ago and all was ok. I took pictures that I could and let the staff know and an incident report was filed. I also filed a claim with the insurance company, which I cannot complete because I am not certain that the rodent problem has been resolved...imagine having a rat jump at you when you go through your items...so I've not been able to do! And the problem is not only in my building but in other surrounding buildings...a gentleman came in to file an incident report on his unit due to the rodents. I saw mounds of rodent droppings in other buildings! Furthermore, I am expected to pay for rental! However, the staff is empathetic and understanding and I understand that their hands are tied! I must incur expenses in order to fulfill the requirements to complete my claim...I have to rent a truck or a moving company. I should not have to do this!"
"Just recently came in looking for a place for some things until I move, this location has wonderful costumer service. The manager on site is very helpful and leaves nothing unanswered. I feel good about using this company, people like her should be everywhere"
"There's rats.
Our unit was originally $70 but it hiked to $113 after the 3rd month for a 10x5. Because of the price hike, we went back to make sure everything was still worth it. HARD NO.
Rat poo all over our stuff. Rats bit through our Hops and Malts. Foot prints, piss, shit, ALL of the issues. Have to wipe off everything stored now.
Left that place so quick."
"have used them in the past. clean and safe place. Also, they have a van which you can use to move items. it used to be free but now they are charging $30 and mileage."
"Amos was extremely helpful and very informative. He was patient with us and very understanding after we had a not so great experience @ another location. We were down from Ohio, placing our daughter's items from college in storage. Prior to leaving Amos made sure we had everything we needed and made sure we were able comfortable with entering in our code."
"I've used this facility when it was under a different name, but the value and security has gotten even better. The check in process was very easy (probably easier if I had followed the directions) but Tiara got me back on track quickly and was very friendly and helpful in the process. I'd highly recommend for this area and it's very easy to get to from I285."
"Amos was very professional,helpful, walked me through the process of the online application (to hold) the unit. He really was polite and so nice to me. He has a pleasant attitude it is real and when I came back to my unit the next two days. Amos remembered Ms. Johnson. A+ sevice Thanks you Amos for your professional services."
"Two thumbs up to Amos, great customer service , keep up the good work ,for a new employee I wouldnt of known.. the way you navigate through the process of helping me get my storage unit and the rental truck really came in handy....LT"
"My first time lookin for storage space,
The staff was very patient, understood my needs and direct me to all items boxes, tape, etc. to help me with this overwhelming process.. Thanks 151...."
"Amos and Tiarra are great people. They strive to be the best in the business and they are! They will help anyone that needs it. I will definitely do business here again!"
"I would recommend everybody to use this place because the customer service is always top notch!! Kylie was very helpful and attentive to my storage needs!! Life storage is the best!!"
"One of the best things about renting at LifeStorage is how pleasant and attentive the staff is!
The last place I rented from (NOT LS) the manager was rude and yelled at me!
I was even locked out of my enclosed drive in storage because of an error he made thinking I had not paid rent when I had!
The people at your Tilly Mill location actually pay attention and care what I have to say! Common business but surprisingly, not every business offers this!! Glad your staff is personable and attentive to my needs!"
"Cevon as well as others who work at the Tilly Mill sight have been extremely helpful every time our company has needed assistance. Cevon is extremely friendly and makes it a pleasure to work with your company. "
"Cevon, the manager at #151 Tilly Mill Rd Atlanta Ga 30360 is professional and positive.
Your choice of him as a manager speaks well of your company.
Your storage facility is well contructed and maintained. I will search for your facilities first for my future storage issues.
"
"I could not be happier with our family's Uncle Bob's storage experience. Everyone is ALWAYS friendly, responsive and totally committed to giving us the best possible service and support. "
"The only problem I have is that most of the time I need to see someone in the office, they're not there. I'm sure they're out on the property, however I will often go by, see the "out until" sign, come back later and the sign is once again out with another time. Otherwise, when someone is there I get great service!"
"The front desk was very helpful throughout the renting process. She informed me of all the things that I needed to have, as well as making sure I understand all the fees that I was paying.
I also loved that during the first two weeks of renting a space, you can use the truck for free and you only have to pay for the gas!"
"Only reason not sure would recommend is because of pricing However loved the Management team really really great and consistent which equals sincere Customer Service"
"I only left because we moved. I ended up another UB location, but can't say that that this new location meets the standards experienced at your location...your was much better (cleaner and more well maintained)"
"It wasn't what I expected by temperature controlled. The cardboard of my boxes were soggy (presumably from the humidity)and they were in the unit less than 6 months. There was a fan running but I did not sense air conditioning which is what I expected. During the 10 days that I was retrieving items, the gate was open 24/7 for about a week of it. Not what I was paying for."
"I stored with your company 5 years ago. It was a pleasure then,and I got what I expected. Nobody goes overboard,that would be phony,and I would have sensed that right away. The associate was warm and helpful.That's what I expected,and that's what I received."
"My move in date on my new condo was delayed so I needed storage fast. The team at Uncle Bob's [Life Storage] worked with me to find the most cost effective storage unit for what we had. And, having the use of a truck was a real plus! Nice people, great location."
"I came to Uncle Bob's from one of your nearby competitors. I reserved the space at the competitor but left before I could move in after the rude and unprofessional service I received. When I arrived at Uncle Bob's, the gentleman who helped me was a breath of fresh air. He was kind and knowledgeable--he even cut into his lunch break to help me so I didn't have to wait. Two thumbs up to you guys!"
"The staff at my particular location was top notch! Despite the fact that I had to travel a small distance to enter my storage facility, I'm very happy that I chose Uncle Bob's Storage for my storage needs! Thank you all!"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Atlanta, Doraville and North Druid Hills
Our self storage facility on Tilly Mill Road is located northeast of the The Perimeter, between Chestnut Dr and Peachtree Industrial Blvd, near Chicopee Park. Click here for directions to this Life Storage.
At Life Storage Facility #151, we offer great property security systems and clean, affordable storage units to rent for the residents of North Druid Hills, East Cobb, Cumberland, and other neighborhoods in Doraville, GA. Call us with questions, reserve online, or click here to compare other storage units in Atlanta.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
