Customer Reviews - Life Storage #36, Morrow
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We at Life Storage want to maintain the best storage facilities in Morrow, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Morrow (#036)
4.81 out of 5
based on 47 of our most recent Reviews
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- Serdeerrea from Jonesboro, GA
5.0 out of 5
"The folks here always nice and polite. Great customer service!"
March 22, 2019
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- Belynda from Lake City, GA
5.0 out of 5
"Marvin was very professional and courteous. He was competent about the products and services offered. He was able to answer my questions thoroughly. He provided exceptional customer service."
April 23, 2018
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5.0 out of 5
"Very professional And was able to a dress any questions that was asked "
March 26, 2018
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- Donnetta from college park, GA
5.0 out of 5
"very nice and friendly sales worker seemed to be very knowledgeable about storage units"
January 05, 2018
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- Nichelle from Riverdale, GA
5.0 out of 5
"The guy who help me I think his name was Chris but not sure he went out his way to help me when I first move in"
December 24, 2017
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- Christina from Morrow, GA
5.0 out of 5
"I love life storage so this will the only storage company I will use from now on"
December 11, 2017
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5.0 out of 5
"I was treated great and I was surprised to see they had a van I could rent this was very helpful. All were very polite and professional "
August 19, 2017
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5.0 out of 5
"I have been a Uncle Bob's customer for many years. I was referred to them by my brother who is also a long time customer. I have always received excellent service and a fair price. My expectation of Life Storage is to continue with the great working relationship. "
April 10, 2017
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- Dorothy from Jonesboro, GA
4.6 out of 5
"I stated that I would probably recommend your storage place to family and friends because it is an expensive option in comparison to those around it. However, for my needs, it was perfect and provided a piece of mind when considering the safety of my items. "
March 23, 2017
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- Kenteauna from Jonesboro, GA
5.0 out of 5
"Love the ladies in the office. They are always polite & helpful!!!"
February 09, 2017
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5.0 out of 5
"they were exceeded. everything was clean, in order and efficient. i don't know what i was expecting, but i left there feeling pleasantly suprised and glad that i chose Uncle Bobs [Life Storage]."
December 27, 2016
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5.0 out of 5
"Shavon was a tremendous help with reconnecting me to the online account, and confirming my company's account information is current and correct."
December 13, 2016
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5.0 out of 5
"Sioban was Awesome! Hire more employee's like her. She has a wonderful personality! "
September 26, 2016
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5.0 out of 5
"Keep doing what you're doing. Give the manager Shavone I'm not sure if I'm spelling her name right, but you know who she is. Please give her a raise she super exceeds her job! The nicest person I've ever met!"
July 23, 2016
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5.0 out of 5
"This is one of THE BEST places to store your stuff! I highly recommend :) "
March 24, 2016
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- Roberto from Stockbridge, GA
5.0 out of 5
"Thank you Uncle Bob's [Life Storage]. This is the first time that I have had a 100% overall satisfaction in storage rental. Keep up the professionalism!"
March 18, 2016
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5.0 out of 5
"Have rented for 15 years Uncle Bobs [Life Storage] has been the best of those years friendly supportive atmosphere and really feel at home.."
February 24, 2016
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4.9 out of 5
"The price was a bit steep. I only rented the space for 2 weeks, yet, I was charged for the whole month. I think prices should be prorated or Uncle Bob's should have shorter contracts."
February 24, 2016
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- Roderick from McDonough, GA
4.2 out of 5
"You guys are always friendly and clean. Keep up the good work. "
February 19, 2016
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- Barbara from Marietta, GA
4.7 out of 5
"I think your customers should have access to the Dumpster on the property! "
February 05, 2016
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- Marcella from Hampton, GA
5.0 out of 5
"Just Love This Storage Facility, I have been with Your Storage company for years. Everywhere my job takes me I always look up Uncle Bobs for my storage needs. Thank you Very much"
January 17, 2016
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- Kirsten from McDonough, GA
5.0 out of 5
"This is my 2nd occurrence using this location and I am supremely pleased with the staff and this location. Keep up the great work!"
September 13, 2015
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- Carol from Stockbridge, GA
3.8 out of 5
"I DO NOT LIKE THE WAY YOU DO NOT NOTIFY CUSTOMERS OF LATE FEES AND BEING LOCKED OUT THE UNIT."
August 03, 2015
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5.0 out of 5
"Very efficient and I had very little time to get the unit before I had to leave.."
April 27, 2015
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- Christopher from Stone Mountain, GA
4.4 out of 5
"Right now we pay the same monthly rate whether we rent storage for one month or 24 months. How about a substantial price savings for a prepaid long term lease? A 6 month s prepaid discount, a one year prepaid discount, and a two year prepaid discount. The longer you rent prepaid the more you save. If someone chooses to end their storage before the prepaid lease term any refund would be calculated at retail month to month rate."
April 02, 2015
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- Robert from Woodinville, WA
5.0 out of 5
"I must say I'm really impressed. Great combination of high-tech tools (website, etc) and friendly/professional staff in the call center and on-site. Amazed me. I'm on a country-wide motorcycle ride and need to store my bike in various cities the next 18 months. I will search out Uncle Bob [Life Storage] options first every where I go."
March 26, 2015
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- Damonique from Morrow, GA
5.0 out of 5
"My agent was very attentive to my needs and extremely welcoming. She explained everything in full detail and made sure I was aware of every benefit of the property. Overall, my experience was amazing and I highly recommend Uncle Bob's storage to everyone!"
January 29, 2015
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- Cynthia from Louisville, MS
4.5 out of 5
"I was not told about products that might be helpful to assist me with my move, but overall, I was very pleased with the sales associate who helped me."
September 27, 2014
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- Juenon from Forest Park, GA
5.0 out of 5
"The Manager Rob and the associate Samaria are always helpful. Uncle Bob's ROCKS"
September 07, 2014
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- Bonita Ann from Atlanta, GA
5.0 out of 5
"Location and size works for me. Girl working in office was really friendly and helpful"
July 21, 2014
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- Tanya from Mc Donough, GA
5.0 out of 5
"The associate was courteous and knowledgeable allowing me to make an informed decision as to where to rent. "
July 02, 2014
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5.0 out of 5
"Your customer service was outstanding and you showed me that my business need was a priority. Thank you for a great customer experience. I will surely recommend your company to my family and friends "
June 30, 2014
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4.3 out of 5
"Not at this time. I just hope that I have to have no worries regarding the safety of my belongings from break-ins.Other than that I am comfortable with my service at Uncle Bob's Storage. The manager Rob is professional,helpful and curteously each and every time he works with me and that makes for a good working relationship."
June 01, 2014
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4.0 out of 5
"I always stored with Uncle Bobs [Life Storage] before because of the " name your price" for the first month promotion. I was disappointed that it was no longer available. Also I was always able to get a truck for my move in...even if it was at another location... but this time no truck no where. I think you have great staff and service but I would probably go with someone else next time with at least a special for the first month and more vehicles available. "
May 29, 2014
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- Taniesha from Stockbridge, GA
5.0 out of 5
"I think they was awesome, wen I needed help deciding weather I need to rent a truck or not they was very helpful if I shall need to move again I will used unclebod again thanks"
March 23, 2014
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4.8 out of 5
"Rob is an excellent manager who gives excellent and friendly customer service.
One request: don't raise rates!"
March 19, 2014
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- Innocence from Nashville, TN
4.7 out of 5
"Thank you for such fantastic service at a great value. "
March 05, 2014
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- Jacquelyn from Jonesboro, GA
5.0 out of 5
"I will be happy to use Uncle Bob's Storage if needed in the future."
February 26, 2014
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5.0 out of 5
"I AM VERY THANKFUL BECAUSE OF THE SURVALIENCE ON PROPERTY, ALONG WITH SOMEONE LIVING ON THE PROPERTY BECAUSE OF ME AS A WOMAN COMING TO MY TRUCK IN THE EARLY MORNINGS MAKES ME FEEL MORE SECURE AND SAFE, VERSUS AN OPEN LOT WITH MY TRUCK PARKED ON WITH SOMEONE HIDING IN THE TREES OR BUSHES TO ROB ME. THANKYOU "
February 26, 2014
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4.6 out of 5
"The sales associate Samaria was very helpful & very friendly."
February 25, 2014
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- Clydell from Pine Lake, GA
4.8 out of 5
"I have been quite happy with uncle bob"s and see no need to change anything."
February 18, 2014
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5.0 out of 5
"Waited for about 45 minutes for associate to return, however she explained, apologized, and thank us for being patient."
January 19, 2014
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- John from Stockbridge, GA
4.9 out of 5
"Compared to other storage facilities in the area, Uncle Bobs [Life Storage] was the best value."
January 16, 2014
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4.4 out of 5
"The storage space was clean.The surroundings very clean,quiet and relatively safe."
January 06, 2014
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- Kimberly from Merrifield, VA
4.6 out of 5
"Uncle Bob's rates are competitive and the staff is amazing. Whenever I visit my storage unit (climate control) the temperature is within the stated temperature controls. I feel safe when I'm there because access is controlled and the facility lighting is always operable. Thanks Uncle Bob!!"
November 05, 2013
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- Sabrina from Peachtree City, GA
3.8 out of 5
"Some of your employees when above and beyond. I appreciated when I was treated well as I rarely called the office."
September 23, 2013
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4.8 out of 5
"My experience with your associate, Brooke was a very pleasant and enjoyable one. She was very knowledgeable and attentive to my questions and concerns. Her bright smile and demeanor is what help sell me over after talking to and viewing many other facilities. She's an asset to your establishment. The space is nice and very convenient to my location. I'm very pleased, so far."
September 17, 2013
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