Customer Reviews - Life Storage #188, Pompano Beach
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We at Life Storage want to maintain the best storage facilities in Pompano Beach, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Pompano Beach (#188)
4.82 out of 5
based on 43 of our most recent Reviews
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- Joseph from Pompano Beach, FL
5.0 out of 5
"Help full found unit that would work for me made sure things were right for me kind considerate and very helpful"
May 17, 2019
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- Roman from Lighthouse Point, FL
5.0 out of 5
"Our representative was super friendly and helpful. I recently relocated to Florida and never rented storage space ever and she made me feel super comfortable"
March 21, 2019
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- Fred from LightHouse Point, FL
5.0 out of 5
"The kindness, professionalism and knowledge of the associate was wonderful."
November 21, 2018
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- Wonder from Pompano Beach, FL
5.0 out of 5
"Audrey M is simply the best. Very professional and pays very close attention to details. Offer all available service for purchase that can be used in a unit as well as for packing."
October 22, 2018
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- digna from coconut creek, FL
5.0 out of 5
"I am so happy I made the decision to rent at LifeStorage. I have been renting at Public Storage for years and I don't know why!! their customer service is horrific, their terms are horrible, they are extremely expensive, they do not offer any of the conveniences you offer and the young lady up front was so genuinely helpful. I am so happy I made the decision to rent here, I am definitely recommending LifeStorage. Thanks so much!!"
May 07, 2018
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- Derek from Deerfield Beach, FL
5.0 out of 5
"Manager who helped me, I believe his name is mark, did an excellent job. Great service, clean facilities. Wonderful experience! Thanks!"
April 23, 2018
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5.0 out of 5
"Great customer service, especially the lady with the British accent!"
October 23, 2017
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- Jaime from Pompano Beach, FL
5.0 out of 5
"Definately you met and exceeded my expectations.
Special thanks to Kathleen and Joseph !
Keep it up guys!"
August 17, 2017
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- camila from Pompano beach, FL
5.0 out of 5
"The lady was super nice and got us what we wanted.. Thanks"
June 26, 2017
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- Tegwyn from Lighthouse Point, FL
4.9 out of 5
"Great service, new manager excellent, friendly and has cleaned and painted the storage facility where my unit is located. Very attentive and like the cleaner facility."
September 26, 2016
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- David from Boca Raton, FL
4.6 out of 5
"My storage space allowed water to run back into the storage and ruined 14 boxes that I had in storage and had to throw them away. Needs to be repaired or at least let tenant know so they do not store items in that area that will be subject to water damage.
Dave Meeks"
July 24, 2016
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- Rita from Pompano Beach, FL
5.0 out of 5
"The manager, Cindy, consistently exceeds all my expectations of professionalism and courtesy no matter what my question."
June 27, 2016
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5.0 out of 5
"Uncle Bob's on Sample Road in Pompano Beach is a great storage company. Cindy and the other workers have always been courteous and helpful. I greatly recommend this storage facility."
March 03, 2016
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- Bayard from Lighthouse Point, FL
5.0 out of 5
"I've been a customer of Uncle Bob's at this site (#188) for 12+ years, and have seen several managers come and go. Some were quite good, but Cindy is *awesome*! She and her staff are always on top of things, the place is very well maintained (despite occasional issues with tropical storms and hurricanes), and I've never had a serious problem. I know that if I did have a problem, she and her staff would take care of it right away."
March 01, 2016
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- Robert from Coral Springs, FL
4.3 out of 5
"It's a well run storage facility. I'm happy with my unit."
February 25, 2016
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- Judi from Ft Lauderdale, FL
5.0 out of 5
"The lady with whom we signed up for a unit was very professional, helpful and pleasant. Excellent customer service and the unit was clean and ready for our needs. "
January 25, 2016
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- Kyle from Pompano Beach, FL
5.0 out of 5
"The store exceeded my expectations it was cleaned the staff was quite polite and helpful Cindy and Felisha are the best "
October 21, 2015
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- Richard from Lighthouse Point, FL
5.0 out of 5
"I was very happy with the staff and the storage unit!"
August 27, 2015
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- Holly from Fort Lauderdale, FL
4.8 out of 5
"Of course I don't like the rate increases. There have been several over the years that I've been there. But overall, the staff is phenomenal and the facility is spotless each and every time I've been there. Cindy is a gem, take care of her."
August 27, 2015
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5.0 out of 5
"the employer was personable, professional and very helpful."
July 26, 2015
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- Sonia from Fort Lauderdale, FL
5.0 out of 5
"Your staff at this location is attentive, made us feel secure about storing with you, and was patient with all the questions we had. I have not stored anywhere before, yet I felt like my items were as safe as if they were at home with ME. We are very happy we chose Uncle Bob's and this particular location. Thank you! "
June 25, 2015
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- Ruth from Po0mpano Beach, FL
5.0 out of 5
"Cindy and staff are all about what customer service should be! They should be recognized for their effort. "
March 27, 2015
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- Jonathan from Coral Springs, FL
5.0 out of 5
"Even though I had a rough day and me and my girlfriend were not in the best mood because moving is a hassle, The assistant manager I think she was (forgot her name) was extremely helpful and patient with us. She explained everything in detail and had a great down to earth attitude that made my visit very pleasant."
March 26, 2015
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- Jacqueline from Parrish, FL
4.1 out of 5
"The employees were very helpful and assisted with my needs and concerns."
March 17, 2015
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- Ron from Tierra Verde, FL
5.0 out of 5
"I have nothing but the highest regards for the manager and staff of this facility."
January 23, 2015
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- Marilyn from New Haven, CT
4.0 out of 5
"I am not happy with the yearly increases in storage fees. $11.00 in one year?"
September 04, 2014
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5.0 out of 5
"Your manager Cindy does such a great job!!! Love her!!!"
September 02, 2014
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- Marc from Pompano Beach, FL
4.5 out of 5
"Would like to have had lighting in my unit but over all I am glad I chose your facility!!!!!"
May 29, 2014
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4.6 out of 5
"After I was prompted to take this survey and I clicked not now several times, the survey kept coming up. This is very close to forcing me to take the survey. I am extremely unsatisfied with this survey."
April 27, 2014
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- Peggy from Oakland Park, FL
5.0 out of 5
"Cindy is an incredible mage. My friend and I have used you facility for years. The care she puts into it makes me feel safe to have my family memories and treasures there. Thank you"
April 24, 2014
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- Reginald from Pompano Beach, FL
4.3 out of 5
"Why? Uncle Bob's is a storage unit and as such provided me with storage for my "stuff." They delivered on what I expected."
April 06, 2014
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- Tracy from Deerfield Bch, FL
5.0 out of 5
"cindy in the office is always wonderful and helpful to talk to. im always greeted with a smile and by name."
March 05, 2014
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- Bill from Fort Lauderdale, FL
3.6 out of 5
"The lights in my unit are always burned out and I have to go back to the office and have them replace the bulbs. One of the light fixtures is inoperable and can only be fixed on certain days. I travel often and have not been available to have the fixture repaired. "
March 03, 2014
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- Marleen from Pompano Beach, FL
4.5 out of 5
"Everything is fine beside the storage place which the ceiling material is coming down and falling onto boxes. It's in need or repair or replacing.
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March 02, 2014
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5.0 out of 5
"Very supportive and helpful people. They were absolutely great! "
March 01, 2014
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5.0 out of 5
"Above giving excellent and timely service, the staff always makes me feel like as if it's my first time here, or one of their long time tenants. Always greeting and ready to be of assistance, if even I don't ask. "
March 01, 2014
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5.0 out of 5
"you are the Amazon of storage facilities. I really mean that. I don't have this many high marks 4 many companies that I deal with. I particularly like your active communication in keeping me aware of my billing status. Everything you do is the top of your industry. This remark is with the perspective of having dealt with numerous other Chainsin storage. Thank you"
March 01, 2014
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- Paul from Fort Lauderdale, FL
4.9 out of 5
"your associate was very helpful, she was excellent. she s an asset to your company."
March 01, 2014
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- Fred from Deerfield Beach, FL
5.0 out of 5
"Cindy and Johnnie were awesome and always helpful. Very friendly and curtiousy especially Johnnie she walked the paperwork to my Dad as he has a hard time walking. Not to many people would do that for a signature, but she did!! She and Cindy both go above and beyond. They are definetly keepers for your business. Thank you so much "
February 23, 2014
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- Jim from Pompano Beach, FL
5.0 out of 5
"***** Excellent I could not have had an easer or more pleasant experience Jonny was outstanding , very very pleasant and so much fun as a person to deal with , this is not to say she was not professional because. She was very professional because she was , she takes her job personal and treats her customers with such respect and ease Thank You so Much !"
February 17, 2014
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- Sandy from Boca Raton, FL
5.0 out of 5
"Jonnie is AMAZING!! She is always happy and very very helpful!!"
January 05, 2014
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4.8 out of 5
"I love how easy it is to pay my bill online, since I am in another state from where my storage facility is!"
November 28, 2013
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- Dennis from Coconut Creek, FL
4.5 out of 5
"only problem was that you charged extra for 24 hrs access. I think I should be able to get my van at anytime I want.Because my poker co. plays at nite I needed access 24 hrs aday and for that I was chaged extra.Other than that I was happy..."
October 23, 2013
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