We at Life Storage want to maintain the best storage facilities in Kenmore, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
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Muzzi-Hali (Pembroke Pines, FL)
5.0 out of 5
"The staff at the location go above and beyond to help customers. I've never had a more positive experience than I've had at Life Storage. The employees are always in a good mood and treat customers respectfully."
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Melissa (Pompano Beach, FL)
5.0 out of 5
"This is a wonderful facility! Mark and David are so helpful. They keep the whole place immaculately clean and are always around checking on the facilities. I feel safe going there at any time. Highly recommended!"
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David (Pembroke Pines, FL)
5.0 out of 5
"Excellent Service! Everyone was friendly and the office and facilities were clean and well maintained.
We are extremely fortunate to have chosen to use Uncle Bob's storage facility on Sheridan Street."
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Donna (Margate, FL)
4.9 out of 5
"You guys are good.
And love the friendliness of everytime
I go there, that makes my day! "
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Anonymous (Pompano Beach, FL)
5.0 out of 5
"Uncle Bob's on Sample Road in Pompano Beach is a great storage company. Cindy and the other workers have always been courteous and helpful. I greatly recommend this storage facility."
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Gabriel (Miami, FL)
5.0 out of 5
"The store manager Nicole, was very professional, she made us feel welcomed. Great personality, fast and efficient service. We we're on a budget and she helped us choose the right storage box. Will refer my friends and family to rent here for sure. Thank you for all your help Nicole, you made my experience so easy."
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Renelda (Margate, FL)
5.0 out of 5
"Service at my location is great. Always greeted by a smile and he is always willing to help. I'm ashamed to say I can't remember his name, but I do appreciate is great customer service.
Uncle Bob's Self Storage #187
1799 West Atlantic Boulevard
Pompano Beach, FL 33069"
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Stephen (Wilton Manors, FL)
5.0 out of 5
"Your employees could not be nicer. When my wife goes to the storage she says she feels safe and secure and would have a problem going alone if need be."
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Mary (West Babylon, NY)
4.6 out of 5
"Matthew and his associate were extremely helpful.
Every thing was clean.
Overall very good."
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Blas (Hialeah, FL)
5.0 out of 5
"Kerry, the associate that helped us "move in" was extremely helpful and addressed all of my concerns. She went above and beyond in helping us, even after our hop from the initial space to another more convenient space (extra work for her)."
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Vanessa (Pembroke Pines, FL)
5.0 out of 5
"The customer service person that took care of me was very knowledgeable, he was alone and busy but he managed to take care of everyone in a timely manner, he proceeded to explain everything from pricing to the lock and of course the key pad. I will definitely recommend this place as a good solution to ones storage needs. "
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Michael (Oconomowoc, WI)
5.0 out of 5
"Mark went the extra mile to help and make sure everything went smooth. Being a business owner myself, I would rate Mark as an exceptional asset to Uncle Bobs Stirage company. "
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Ruth (Boynton Beach, FL)
5.0 out of 5
"The management is very nice and help full in everything they do.And they do a fantastic job.They are there for any problem with a smile on there faces.This is the best storage place to do business with.And I have rented from them 3times and would always come back."
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Marianne (Miami, FL)
4.9 out of 5
"Alicia went above my expectations helping me often and thinking of me when I forgot my key and readily opened my locker. Her prompt and thoughtful attention should be commended. Her professionalism is outstanding and customer skills unbelivalby filled with smiles, lovely talks about the company and all it offers as well as her genuine care of everyone she comes in contact with!"
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Bayard (Lighthouse Point, FL)
5.0 out of 5
"I've been a customer of Uncle Bob's at this site (#188) for 12+ years, and have seen several managers come and go. Some were quite good, but Cindy is *awesome*! She and her staff are always on top of things, the place is very well maintained (despite occasional issues with tropical storms and hurricanes), and I've never had a serious problem. I know that if I did have a problem, she and her staff would take care of it right away."
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Charmaine (Pompano, FL)
5.0 out of 5
"As a woman moving alone for the first time I was faced with many obstacles. Trammel, the Manager on site at the Hollywood store arranged for me to pick up a truck from another office. On my way to the office I called to inform them that my ETA will be five minutes after six, which is the closing time at that location. The lady on duty informed me that she cannot wait for me as she must clock out at 6pm. Needless to say, I did not get the truck, thus I was unable to move that day which made my whole moving experience a night mare.
When I arrived in the office the next day distressed, Trammel consoled me, helped me file a complaint, and did everything in his power to make sure the remainder of my experience with Uncle Bobs was A class service. He even offered to help me organize my unit when eventual my things were put in place. When an employee give impeccable customer service as I received they must be acknowledged. His hard work and commitment does not end there; I have observ"
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Maria (Hollywood, FL)
5.0 out of 5
"the associate that help me out was named Mel and he was extremely helpful extremely kind and respectful and knowledgeable and if it was my company I would look into making him a manager of a facility. while I was there numerous amount of always putting the customer first but taking first concerned about your company. Mel is what I would consider management materialis what I would consider management material"
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John (Pompano, FL)
5.0 out of 5
"The Manager is great. Friendly, knowledge able and always smiling!!"
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Maura (Hollywood, FL)
5.0 out of 5
"There is a gentlemen that works at this location ( Tramell?)and a young lady (sorry, her name escapes me) and they are so pleasant and professional. They remember me and always go that extra step. I recently sold a large hosue and moved to a smaller one and was constantly at this facility. They made it less painful and they are great at customer service. Thank you."
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Monica (Delray Beach, FL)
5.0 out of 5
"EXCEEDED MY EXPECTATIONS!! I shopped around for a storage place and from the moment I called the 800 # at Bob's and was greeted by Patty, the personal attention was excellent and got me sold on the place. The price was a little higher than other places but it was the customer service over the phone that got me to the store! Patty was great!!! I had reserved another location and had to change it at the last minute and I called back and Patty changed the reservation. Then Mark at the Pompano office was exceptional! He explained everything, showed the space, how everything worked, reserved the truck, all quickly, always smiling, reassuring me about everything! The morning I had to pick up the truck, he went in earlier to get me through the truck rental quickly!
The truck was impeccable, I was soooo surprised, and my move went sooo smooth!! The office, even the bathroom outside..all soo nice! I'm dedicating this time to let corporate office know that your Pompano beach location is exc"
