Customer Reviews - Life Storage #139, Sanford
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We at Life Storage want to maintain the best storage facilities in Sanford, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Sanford (#139)
4.76 out of 5
based on 32 of our most recent Reviews
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- Gayle from Celebration, FL
5.0 out of 5
"Kelly was an absolute gem! She helped us out in every way possible after a long, stressful journey. We found a permanent home for our boat but I wouldn't hesitate to refer this location to anyone looking for extra storage."
May 23, 2019
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5.0 out of 5
"For being my first time renting a storage unit from your company and I can gladly say I'm satisfied with your business.."
May 22, 2019
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5.0 out of 5
"Kellee and Tina are wonderful to work with. They understood my needs and found the perfect space for me. I highly recommend them."
May 16, 2019
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5.0 out of 5
"Kellee was very knowledgeable, helpful & informative when I arrived after doing the online process at home. While finishing the paperwork she was helpful in answering any questions I had as well as offering any supplies I might need. A great employee who covers all the bases. Thanks Kellee."
September 17, 2018
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5.0 out of 5
"I did not inform the office that I would be moving out of my locker until the day I moved out (we were uncertain as to when we would get to move). I was really impressed that the office personnel were willing to prorate my charges instead of having to pay a whole extra month. Thanks!"
July 23, 2018
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5.0 out of 5
"Kelly did a fantastic job well above my expectations. She is very pleasant to talk to and her knowledge and willingness to help was very appreciated. She does an excellent job for Life Storage and I'm sure is a valued employee. "
February 26, 2018
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5.0 out of 5
"Kellee was extremely helpful beyond my expectations. I went there several times to view the facility and the unit I was inquiring about. She took whatever time I needed on several occasions to make sure my vehicle was able to fit in my unit, answered all my numerous questions. I wish all my experiences I have had with businesses was this pleasant as with Kellee at the Sanford location. Kellee you rock!"
December 18, 2017
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4.6 out of 5
"Customer Service is A+ at your Sanford store! Thank you! :)"
November 30, 2017
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- Justino from Lake Mary, FL
4.0 out of 5
"Life Storage is a very good place to store one's household items. I would use this company again if I had to store my household goods a second time."
September 23, 2017
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3.9 out of 5
"I wish there was one more cart for use. Many time they are all being used on a Saturday during high demand times "
March 27, 2017
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5.0 out of 5
"Your agent Kyle at the Sanford, Fl. location at 2650 W. 25th Street, was very helpful and pleasant to talk with. If I call him with a question he is always very helpful and knowledgeable about what I ask.
Kyle is an asset to your company for sure."
March 01, 2017
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5.0 out of 5
"Kyle is amazing and friendly i would definitely reccommend to others."
December 30, 2016
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5.0 out of 5
"Cortez was awesome every time I spoke with him. I saw him in action with a difficult customer, and he never lost his cool. His professionalism is top notch! The facilities are neat, clean and well lit. Being able to see the live security camera feeds when I was in the lobby made me feel like the safety of my belongings was important to your company. Some people may not like the fact that insurance is required or that there is a minimum level of security for a lock, but I appreciate those small things...it keeps all of us, and our belongings, safe and secure. I will not hesitate to recommend your company to anyone who needs storage services!"
October 25, 2016
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4.6 out of 5
"Quartez was very helpful,and makes a good
addition. I was surprised when he said he had not been working there very long, he was knowledgeable about the facility. Good job"
March 23, 2016
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5.0 out of 5
"When the automatic door to the climate controlled facility was opening when you just walked up to it, it was fixed very quickly."
November 25, 2015
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4.9 out of 5
"Very easy process, good rates and nice employees. The access to the unit is easy, clean building and climate controlled/always cool temp. "
August 27, 2015
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2.6 out of 5
"I had a location next to "the company janitors" and the door was often open, sometimes there was a golf cart parked in my way. Since I was also near the exit, I always had a difficult time accessing my unit unless I parked 25 feet away. I am wiser now."
June 30, 2015
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4.9 out of 5
"The facility I store at is top notch and professional. "
June 26, 2015
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4.4 out of 5
"Had to go back to the office 3 times in order to find the office open and/or staffed."
April 29, 2015
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4.6 out of 5
"I required a storage space and was rented one with ease and courtesy."
March 27, 2015
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- Dolores from Lake Mary, FL
5.0 out of 5
"There is nothing to change, everything about our actions with Uncle Bob's [Life Storage] has been perfect."
March 06, 2015
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5.0 out of 5
"Most helpful and friendly, I will always consider Uncle Bob's [Life Storage] whenever I need to store anything."
December 30, 2014
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- Denise from Springs Plaza, FL
5.0 out of 5
"Lady and Linda are the absolute BEST. They went above and beyond to help us out when any problem arose. Linda came out after hours to help us when there was a leak and we could not get into the building to see if the leak had caused damage inside our unit. Not only did she drive all the way from her house after hours but she brought towels just in case and stayed to help us clean up. She even gave us her cell phone number in case we needed to call her again. Every time we needed something these 2 ladies were exceptional. I cannot say enough about how helpful, courteous and diligent they were in making sure all our needs were met. I have never experienced such a high level of professionalism. They really took the time to show us how much they cared. I cannot recommend this location enough and these two employees are simply the best!! "
December 30, 2014
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5.0 out of 5
"I was / am veryhappy at uncle Bobs and will use your company from now on...instead of other places...."
November 25, 2014
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5.0 out of 5
"I want to take the time to thank the ladies that run the Uncle Bobs in Sanford, FL. The day that we were moving into our storage unit, we were moving from Denver, CO to Orlando FL, we were not prepared for the heat/humidity. While unloading our truck into storage my husband became very ill with heat stroke, and my great nephew-18 months and my son-6yrs were also getting ill from the heat. My husband went to the front office with the kids to get some water. After he entered the lobby he clasped in exhaustion. The ladies there got him some water and laid him down on the floor and took care of the kids while my husband regain his strength. I cannot THANK them enough!!!"
October 23, 2014
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5.0 out of 5
"I have great privaledge to thank you for your storage facility"
September 25, 2014
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4.1 out of 5
"The ceiling insulation continues to fall at a rapid rate."
September 01, 2014
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5.0 out of 5
"Very clean facility with outstanding customer service by all employess!"
July 23, 2014
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- Cathleen from Sanford, FL
5.0 out of 5
"Overall quality of service shown to me, and the convenience of the facility, and cleaniness."
May 29, 2014
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4.8 out of 5
"my husband and I rented a unit several years ago, and the service was good then and it was as good or better now. Not anything to complain about."
May 22, 2014
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5.0 out of 5
"uncle bobs storage is a very satisfying storage. as long as I have used this store I have never been disappointed.THANKS UNCLE BOBS!!!!"
April 04, 2014
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5.0 out of 5
"I always feel safe to go onto the property even at dusk or by myself."
October 04, 2013
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