Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Customer Reviews - Life Storage #20, Jacksonville
We at Life Storage want to maintain the best storage facilities in Jacksonville, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I have never worked with a cleaner facility. The staff members were kowledgeable and delightful to work with. I always felt safe no matter what time of day. A huge issue for a petite middle-aged woman. I can recommend them without reservation."
"Debra greeted me as if I were family. She went over all procedures and safety questions that were asked. Very professional and very helpful. I had a bad experience trying to get into another storage company. I had called for life storage and e everything from beginning to end went nice ne smooth. I will definitely refer anyone in need of a storage unit to go with your company."
"Location, able to use dumpster to throw away trash, office able to sign in packages to be left in my storage unit a HUGE bonus.
Debbie the manager has been very helpful in setting everything up.
Thank you"
"I've used A number of storage facilities in several states. Of all of them, yours was the best experience I've ever had! The knowledge and friendliness of your associate ( I wish I could remember her name) is to be commended. She was so helpful with my needs and accommodating when I moved my things out of my storage unit in helping to file my cancellation notice. If I ever need storage again I will surely use Life Storage on 103rd St., Jax, FL."
"Staff at this location is truly amazing. Friendly and FUN. I have recommended this location to people not happy with other storage facilities simply because of the staff."
"The Customer Service Representative was very friendly and professional. She explained the terms of the lease and offered the discount that I had seen advertised - I did not even have to ask for it. The office, and exterior were very neat and clean and the availability of carts and spacious elevators and well-lit storage area were a welcome sight."
"I am a first time customer and I would recommend this company to ALL my family and friends. Nothing like receiving EXCELLENT SERVICES all the way around, hard to get these days. To the staff at #020 I've never been so pleased!!! Please keep up the OUTSTANDING services! And again THANK YOU THANK YOU THANK YOU!!?"
"Debbie always was courteous and helpful, but, Uncle Bobs [Life Storage] didn't always fit my current situation. I understand bus. Is bus., and some people would take advantage, but, sometimes people need your understanding. Again, does not have anything to do with Debbie in fact she is an asset to your company.
"
"I think if you pay your rent for a month and you move out, you should get money back, because like if you pay on the 2 and move the 9th, they should give you money back. I am very disappoint about this"
"the associate was very helpful and explained everything carefully and showed me around the facility. when I went to put everything in the storage facility it didn't take long at all and everything looked great."
"When scheduling/making recurring payments online, it would be nice if you sent an email saying the payment was received/paid.
Also, there is no payment history.
Currently, I have to log on and check the balance due to ensure the payment was made successfully."
"I bought a 10×20 and as we were filling it we learned it was to small and upgraded .She switched us and we had several days to empty the original locker into the new one. "
"Debbie is always so pleasant when I speak to her and so very helpful and also the gentleman I don't know his name he is helpful also. Although they are very very busy but they do take the time to handle your questions and pavement very carefully and take the time to talk to you. "
"What an awesome storage company!!! The woman who helped me was absolutely terrific. She made my rental experience a very pleasant one for sure. I will highly recommend Uncle Bob's to everyone!!!"
"I am the Treasurer of RCCH and, thus, in charge of paying the monthly bill. My contact with Debbie was almost a pleasure. My understanding for the change in storage company was that your location was too far for those now in charge."
"I am very pleased with the service I have received at Uncle Bob's Self Storage. The people that I have dealt with have been friendly & nice, clean & presentable, have answered any questions that I might have, and have always acted in a professional manner. I would recommend them to anyone that needs a storage unit."
"Great folks, Manager Debbie is teriffic. Storage area is clean and entire property as a whole is well maintained. Appreciate the great service and will refer friends and family. Thanks!"
"There should be more carts available for use by customers. More times than not they have not been available when I have visited my storage either to put things in or take things out. Waiting on them was not an option because the people using them had big jobs and weren't sharing. You only have two available for the many units. "
"ID JUST LIKE TO TELL YOU GUYS THAT YOU ARE DOING A GREAT JOB! THANKS FOR THE GREAT SERVICE, I APPRECIATE EVERYTHING YOU ARE DOING AND ID LIKE TO WISH YOU HAPPY UPCOMING HOLIDAYS!"
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
Life Storage in Jacksonville sells a full line of moving and storage supplies, such as boxes, packing tape, furniture covers, and more!
Rent Now and get instant access
Need your space right now? We can do that!
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Jacksonville and Jacksonville Heights
Our self storage facility on 103rd St is located west of the W Beltway 295, between Ricker Rd and Westchase Ct, near Oak Hill Village. Click here for directions.
At Life Storage Facility #020, we offer great property security systems and clean, affordable storage units to rent for the residents of Jacksonville Heights, Oak Hill Park, Herlong, and other neighborhoods in Jacksonville, FL. Call us with questions, reserve online, or click here to compare other storage units in Jacksonville.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
