Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.
40' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #20, Jacksonville
We at Life Storage want to maintain the best storage facilities in Jacksonville, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Overall Rating for Life Storage in Jacksonville (#020)
4.83 out of 5
based on 48 of our most recent Reviews
Judith from Jacksonville, FL
5.0 out of 5
"I have never worked with a cleaner facility. The staff members were kowledgeable and delightful to work with. I always felt safe no matter what time of day. A huge issue for a petite middle-aged woman. I can recommend them without reservation."
Review posted on July 24, 2019
Erma from Jacksonville, FL
5.0 out of 5
"Debbie was very helpful and attentive. We appreciated her help with our storage rental."
Review posted on May 23, 2019
Kimberly from Jacksonville, FL
5.0 out of 5
"Ms. Debbie and Ms. Yvonne are absolutely awesome! I will recommend this particular location to everyone!
Thanks Ladies!
Kimberly"
Review posted on April 26, 2019
Arthur from Jacksonville, FL
5.0 out of 5
"Great company. Good people. We only left because we needed temporary storage while we cleaned out our storage building."
Review posted on April 24, 2019
Alicia from Jacksonville, FL
5.0 out of 5
"Just an awesome experience with Debbie from the 103rd location always so sweet energetic and helpful! Thanx so much for all the help"
Review posted on March 23, 2019
Philip from Jacksonville, FL
5.0 out of 5
"Courteous and informative service was provided throughout my experience with the help of this company"
Review posted on November 26, 2018
Debra from Jacksonville, FL
5.0 out of 5
"Debra greeted me as if I were family. She went over all procedures and safety questions that were asked. Very professional and very helpful. I had a bad experience trying to get into another storage company. I had called for life storage and e everything from beginning to end went nice ne smooth. I will definitely refer anyone in need of a storage unit to go with your company."
Review posted on October 20, 2018
Anonymous from Stamford, CT
5.0 out of 5
"Location, able to use dumpster to throw away trash, office able to sign in packages to be left in my storage unit a HUGE bonus.
Debbie the manager has been very helpful in setting everything up.
Thank you"
Review posted on April 29, 2018
Susan from Jacksonville, FL
5.0 out of 5
"I've used A number of storage facilities in several states. Of all of them, yours was the best experience I've ever had! The knowledge and friendliness of your associate ( I wish I could remember her name) is to be commended. She was so helpful with my needs and accommodating when I moved my things out of my storage unit in helping to file my cancellation notice. If I ever need storage again I will surely use Life Storage on 103rd St., Jax, FL."
Review posted on April 23, 2018
Howard from Jacksonville, FL
5.0 out of 5
"The staff were top notch. Vary friendly,helpfull and had a smile"
Review posted on January 25, 2018
Donald from Jacksonville, FL
5.0 out of 5
"Staff at this location is truly amazing. Friendly and FUN. I have recommended this location to people not happy with other storage facilities simply because of the staff."
Review posted on January 20, 2018
Susan from Jacksonville, FL
4.6 out of 5
"The Customer Service Representative was very friendly and professional. She explained the terms of the lease and offered the discount that I had seen advertised - I did not even have to ask for it. The office, and exterior were very neat and clean and the availability of carts and spacious elevators and well-lit storage area were a welcome sight."
Review posted on August 25, 2017
Sean from Jacksonville, FL
5.0 out of 5
"Debbie and Shante expressed genuine customer service. Always very helpful. "
Review posted on August 24, 2017
Amber from Jacksonville, FL
5.0 out of 5
"All staff on duty are very friendly and helpful and the property is clean and well maintained."
Review posted on July 18, 2017
Timothy from Elkton, FL
5.0 out of 5
"I have had always been treated with courtesy and respect even when I was late with my payment."
Review posted on January 03, 2017
Kelly from Jacksonville, FL
5.0 out of 5
"I was giving the storage size I asked for,Debbie is very wonderful "
Review posted on November 28, 2016
Dalea from Jacksonville, FL
4.8 out of 5
"This was the second time I used your compnay. I just wish you had locations in the Panama City Ares.
Thanks for everything."
Review posted on October 24, 2016
Kimberly from Jacksonville, FL
5.0 out of 5
"I am a first time customer and I would recommend this company to ALL my family and friends. Nothing like receiving EXCELLENT SERVICES all the way around, hard to get these days. To the staff at #020 I've never been so pleased!!! Please keep up the OUTSTANDING services! And again THANK YOU THANK YOU THANK YOU!!?"
Review posted on September 23, 2016
Robert from Jacksonville, FL
4.6 out of 5
"Was not expecting the professionalism
demonstrated in this transaction"
Review posted on July 20, 2016
Eszline from Jacksonville, FL
5.0 out of 5
"I trust the associates with my storage I never have to rush and go check on my storage."
Review posted on May 29, 2016
Lishan from Jacksonville, FL
5.0 out of 5
"everything
Was excellent staff are doing a great jobs "
Review posted on May 16, 2016
Monique from Jacksonville, FL
5.0 out of 5
"I've been at this location for 4 years and I love it!!! Debbie and her staff are the best!!!!"
Review posted on May 12, 2016
Gamble from Portland, OR
4.9 out of 5
"Both Shantayh and the manager (who lives on premises) are always very quick to respond to my questions, are very sweet, and go above and beyond."
Review posted on April 25, 2016
Jamie from Jacksonville, FL
4.4 out of 5
"Debbie always was courteous and helpful, but, Uncle Bobs [Life Storage] didn't always fit my current situation. I understand bus. Is bus., and some people would take advantage, but, sometimes people need your understanding. Again, does not have anything to do with Debbie in fact she is an asset to your company.
"
Review posted on April 03, 2016
Warren from Jacksonville, FL
4.6 out of 5
"It was warm inside to storage climate area. I thought it would be a little cooler."
Review posted on March 13, 2016
Dianne from Jacksonville, FL
5.0 out of 5
"All of my expectations were met. Great price, great offers (free truck rental)and great rental rates and specials."
Review posted on January 27, 2016
Jonathan from Jacksonville, FL
4.4 out of 5
"I'm very pleased with the service I receive in person and online "
Review posted on December 25, 2015
Tim from Jacksonville, FL
5.0 out of 5
"Very nice and clean facility best storage company I have ever used."
Review posted on November 05, 2015
Wayne from Jacksonville, FL
5.0 out of 5
"it was a good experience, very nice accommodating staff"
Review posted on October 26, 2015
Patricia from Jacksonville, FL
2.8 out of 5
"I think if you pay your rent for a month and you move out, you should get money back, because like if you pay on the 2 and move the 9th, they should give you money back. I am very disappoint about this"
Review posted on October 24, 2015
Todd from Jacksonville, FL
4.9 out of 5
"would use y'all again! thanks for a great experience"
Review posted on October 24, 2015
Claude from Jacksonville, FL
5.0 out of 5
"THE PERSON THAT RUNS THE FACILITY (DEBRA)
WAS FABULOUS. YOU ARE LUCKY TO HAVE SOMEONE THIS MOTIVATED !!!!!!!!!"
Review posted on August 26, 2015
Marcus from Jacksonville, FL
4.0 out of 5
"The workers and customer service is very good at the storage facility."
Review posted on May 30, 2015
Mary Ellen from Jacksonville, FL
5.0 out of 5
"the associate was very helpful and explained everything carefully and showed me around the facility. when I went to put everything in the storage facility it didn't take long at all and everything looked great."
Review posted on April 28, 2015
Steven from Jacksonville, FL
5.0 out of 5
"When scheduling/making recurring payments online, it would be nice if you sent an email saying the payment was received/paid.
Also, there is no payment history.
Currently, I have to log on and check the balance due to ensure the payment was made successfully."
Review posted on April 27, 2015
Gladys from Jacksonville, FL
4.6 out of 5
"The place was everything I expected and more. The associate was very friendly and helpful.
"
Review posted on December 30, 2014
Thomas from jacksonville, FL
4.8 out of 5
"I bought a 10×20 and as we were filling it we learned it was to small and upgraded .She switched us and we had several days to empty the original locker into the new one. "
Review posted on December 03, 2014
Vandria from Jacksonville, FL
5.0 out of 5
"The associate had an awesome attitude and was very knowledgable and helpful! "
Review posted on October 28, 2014
Raphinette from Jacksonville, FL
5.0 out of 5
"Debbie is always so pleasant when I speak to her and so very helpful and also the gentleman I don't know his name he is helpful also. Although they are very very busy but they do take the time to handle your questions and pavement very carefully and take the time to talk to you. "
Review posted on August 30, 2014
Danny from Jacksonville, FL
5.0 out of 5
"What an awesome storage company!!! The woman who helped me was absolutely terrific. She made my rental experience a very pleasant one for sure. I will highly recommend Uncle Bob's to everyone!!!"
Review posted on July 24, 2014
R.C.C.H. St from Jacksonville, FL
5.0 out of 5
"I am the Treasurer of RCCH and, thus, in charge of paying the monthly bill. My contact with Debbie was almost a pleasure. My understanding for the change in storage company was that your location was too far for those now in charge."
Review posted on June 23, 2014
Willie from Jacksonville, FL
4.8 out of 5
"good employees, good attitudes. keep up the good work."
Review posted on March 05, 2014
Lydia from Jacksonville, FL
5.0 out of 5
"I am very pleased with the service I have received at Uncle Bob's Self Storage. The people that I have dealt with have been friendly & nice, clean & presentable, have answered any questions that I might have, and have always acted in a professional manner. I would recommend them to anyone that needs a storage unit."
Review posted on February 04, 2014
Kristine from Jacksonville, FL
5.0 out of 5
"Great folks, Manager Debbie is teriffic. Storage area is clean and entire property as a whole is well maintained. Appreciate the great service and will refer friends and family. Thanks!"
Review posted on January 17, 2014
Sabrina from Baldwin, FL
4.2 out of 5
"There should be more carts available for use by customers. More times than not they have not been available when I have visited my storage either to put things in or take things out. Waiting on them was not an option because the people using them had big jobs and weren't sharing. You only have two available for the many units. "
Review posted on December 04, 2013
Matthew from FPO, AA
5.0 out of 5
"ID JUST LIKE TO TELL YOU GUYS THAT YOU ARE DOING A GREAT JOB! THANKS FOR THE GREAT SERVICE, I APPRECIATE EVERYTHING YOU ARE DOING AND ID LIKE TO WISH YOU HAPPY UPCOMING HOLIDAYS!"
Review posted on November 27, 2013
June from Jacksonville, FL
5.0 out of 5
"The associates were very helpful. They showed me the units first in order to choose the one that best fit my needs."
Review posted on October 18, 2013
Jamie from Jacksonville, FL
4.5 out of 5
"i didn't rent very long, the unit i rented was not big enough for my needs, but i would defint use again...clean, secure, modern"
Review posted on August 25, 2013
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Serving Jacksonville and Jacksonville Heights
Our self storage facility on 103rd St is located west of the W Beltway 295, between Ricker Rd and Westchase Ct, near Oak Hill Village. Click here for directions.
At Life Storage Facility #020, we offer great property security systems and clean, affordable storage units to rent for the residents of Jacksonville Heights, Oak Hill Park, Herlong, and other neighborhoods in Jacksonville, FL. Call us with questions, reserve online, or click here to compare other storage units in Jacksonville.
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