A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Jacksonville, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Great experience! Debra was incredibly helpful and informative. The equipment that we rented was in great condition and the rates were beyond reasonable."
"I had the best experience working with Debbie. I was press for time and she was able to get me in a storage. She was kind, patient, and understanding. She made my move into the storage a smooth one and even smoother when I departed. Excellent service, great location, would recommend to others."
"Mrs. Debbie is very nice however I would still discourage anyone from renting from Life Storage. I called to let them know that I would be moving all my things out of this storage facility because we finally are closing on our home. So I was told I still had to pay for a full month. Such a rip off, I will only have the unit for two weeks from the day my payment is due to the date I move everything out. I wish our boss was like that. Let us work for two weeks and be paid for a full month. WARNING TO ALL CONSUMERS STAY AWAY FROM THIS PLACE OR YOU WILL BE SCAMMED!!!!!!! By the way when you go in to make a payment or something they ask you to go to Google and give them a review. They have to have a certain amount of good reviews to a bonus or something. Sorry to mess up your numbers but I can't lie to the public!"
"A wonderful lady by the name of Debbie checked me in to my new storage unit and was extremely professional and polite. I recommend this storage facility to anyone who wants to be treated fairly and with respect. Very nice clean facility as well!"
"Mrs. Debbie is an outstanding manager. She has great people skills. Very straightforward when things don't go as scheduled or planned. And very knowledgeable about the storage units. And was able to help me and my wife find out next unit because we are going to need to up size.thank you so much Mrs. Debbie"
"Debbie is one amazing lady! She helped us so much with getting the van and everything situated. The customer service at life storage is always great."
"Mrs Deborah was such a help setting up my father's storage unit. She was fantastic at showing up the property and where our unit was. The elevators were in functional condition and I can't say that about other places. The service elevator with non closing doors helped a ton when moving in! Thanks so much Life Storage! Happy we found this place!"
"Debbie is the nicest representative I have ever . Down to earth , huge heart and very thoughtful or needs . Heaven sent to me and my pregnant wife very intentive. Great person. Six star."
"I just had to take the time to leave a review for the manager Debbie 103rd Street location in Jacksonville, Fl store #20. She was absolutely wonderful, super helpful and very personable. The facility is SPOTLESS! I feel really good about storing my most important possesions here with Life Storage. I am really glad I found this place."
"Clean Facility; Easy to Access. The Staff are wonderful. Debbie Cahoon was especially helpful and friendly. I would recommend this storage facility to all of my family and friends."
"Trying to get to the location to pay for my storage in person, because my credit card is drawn under the US Virgin Islands and no one is on premises to to take my payment. This is completely unacceptable and I’m going to take my services else where."
"Friendly atmosphere was able to help me with all my needs especially the manager Debbie she was very nice and very helpful I recommend this place to any of my friends"
"Life storage on 103rd is one of the best storage units I have used. The staff is every friendly and knowledgeable. Plus the units were very clean when I moved in."
"I didn'twant to give one star honestly I've been a customer for many years and Just had the Worse experience EVER When I tried for the first time to Pay at a closer store to avoid fighting traffic the Worker was very firm with telling me who I spoke with and my agreement with the worker Lynn at the Orange Park climate Control store yesterday She stated more than once it was Kathleen the Manager and I'm saying she didn't come til 2:00 PM even if she wrote the note I know who I spoke with so to prove my point I called twice and got customer service line then she finally dialed on her phone and I showed on my phone the time I called and on speaker Lynn said yes it was her so I'm trying to prove I'm not a lier and I'd rather drive 20 to 30 min away to get treated betterI guess west side Life Storage 103rd will never be as nice as Orange Park store non climate any day I appreciate everything Orange Park workers do Miss you Rhonda and Jami I will NEVER Visit here again and can't wait to Pay in Full to be a pass customer"
"This is my 3rd or 4th time using the 103rd Street location of Life Storage..... Debbie or Debra depending on her name tag and how long you've been a client has never failed to be helpful, friendly, great at figuring out how to meet our needs. I highly recommend using this storage facility !
TBRIDGEMAN"
"Customer Service is unmatched! From the time my furniture arrive Rose was so sweet calling checking to see if everything was okay with my move and the unit. I lived out of town so it was nice to receive a check up phone call. Thank you Rose for always being so sweet and caring. If I ever need unit storage again this will definitely be my choice! Angieler White"
"I love this location it's always clean and easy to get to. The Manager Debbie is very nice, always willing to help. I would recommend this storage facility to anyone that needs a climate controlled unit."
"Great place to lease a space, very reasonable with price comarisons. Ms. Rose did an excellent job explaining unit spaces sqare footage differnces as well as ongoin promotions that the company constantly offers. Would recommend undoubtedly."
"I needed some boxes so I wanted to popout at Life Storage I stepped in and it smelled amazing I heard her voice but couldn't see the face saw a Lil petitite dirty blonde whisping around helping everybody I finally put it together that i was being serviced by the infamous Ms Debbie herself live in the flesh as i called out to her as she was dang near running by lol and she belted out that chuckle of hers that i love so much and the finale was she single handedly put about 25 boxes in my Honda fr 😍This woman has been dedicated to our hood since Uncle Bobs 17yrs and I'm so glad I wouldn't go anywhere else honestly even if it were nearer and cheaper ijs"
"You guys need to have a training session with every employee you have on your staff and Debbie should be the instructor. She is so polite and sweet. After talking with her if I didn't need a unit I would have rented one anyway just because of her professionalism."
"Rose is so sweet and helpful. Even in the midst of my difficult situation she made confusing things less frustrating.
Debbie is a boss 24/7/365 -- be her friend and she will cross oceans to help you.
The customer service at this Life Storage #20 on 103rd is above and beyond. 5 stars all day."
"Rose and Debbie are very friendly and professional.
They were both very quick to help when I was in need and made my experience with renting a storage facility the most Pleasant it's ever been...."
"Debra was extremely helpful and friendly. I needed to send a fax and she got it done! The number I was sending it to was busy so as I waited, I was able to see her interact with other customers and was very impressed."
"Rose was so very helpful! She explained everything in detail as we walked to the unit. She even tried to help me direct the the truck to the unit with her managers approval. I can't stress enough how professional and extremely nice she was. Thanks again rose! I really appreciate you."
"Had to stop by Life storage and get some personal information taking care of. Mrs. Rose was very excellent on guiding me on getting some things taken care of through Life Storage. Such a great store place.💪🏾💪🏾"
"I was a little disappointed that the company's policy did not let me get a refund since I paid for the month of Feb in full and did not use the storage unit."
"I signed up for life storage in a last minute situation and they were very friendly and understanding. They're not pricey and keep their units clean."
"I’ve been there 4 times this month getting packing supplies. I don’t leave in the direct area, but I rather drive and go there. The staff is very nice and customer service oriented. The manager is the sweetest person and knows how to take care of her customers. And so does the staff."
"Easy access, clean units, friendly and professional customer service. Better rates than i found elsewhere in town. Debbie has gone above and beyond to make everything easy."
"I`ve been in this location twice to help my in Law to move stuff and i was surprised of the cleaness and well set up is that place,I spoke with the manager and congratulate her of the good job.
One thing yet caught my attention and was a big pool of water that doesn't drain no where because of the pavement sank down, it didn't bother us to go to the unit,but it really aggravated me when a car went by and the waves reached the unit inside,i point that issue to the manager,who so professionally explained the situation,we have another unit because my in law needed something smaller, not because the water,but it will be great if its fixed,cause mosquitos made their habitat in those puddle.Thank you Debra for the good job!!!"
"Thanks Life storage for making my move so easy. I truly appreciate all you have done, as you know moving isn't easy but Ms. Debbie has been amazing, her customer service is awesome. I HIGHLY recommend this company and more sore the 103rd location. Your customer in unit A22."
"Just recently moved to the area and this move has been so easy thanks to Rose & Debbie! They were extremely friendly and the facility was clean. Would defiantly recommend this storage facility to others . Thanks again ladies 😊"
"I and my husband have a storage unit at life storage on 103rd Street I absolutely love the customer service before we moved to 103rd We had a storage unit off of San Jose for about 13 years when it was uncle Bob storage I absolutely loved dealing with the staff moved over to 103rd Staff and customer service is no different very helpful"
"Ms.debbie is a great kind lady always there to hlep when you need it. The plave is always clean no trash laying around. Great Customer service and care great place."
"My first time walking in and Debbie was absolutely fantastic! She greeted me warmly, was super sweet, and even made a note in her computer to call and remind me of when to come in. She went above and beyond! I love this place!"
"Shantayh was extremely professional courteous kind understanding and extremely accommodating employee I recommend her highly. That is awesome thank you so much"
"i went to the life storage this friday july 10 i met store manager chris parter she is very good in doing business and i was certified the way i was attend to great tomiwa ola"
"Excellent customer service. No contact option to receive your storage unit and very simple. Prices are decent, but the customer service shines bright."
"I love this Storage very much and the lady that works here her name is Debbie shes the most sweetest the most kindest person Ive ever met I love her very much and shes helped me and my mom out very much with everything and she deserves a recommendation she needs to be recognized for the best employee ever"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #020, we offer great property security systems and clean, affordable storage units to rent for the residents of Jacksonville Heights, Oak Hill Park, Herlong, and other neighborhoods in Jacksonville, FL. Call us with questions, reserve online, or click here to compare other storage units in Jacksonville.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 6:00 am - 9:00 pm
Tue: 6:00 am - 9:00 pm
Wed: 6:00 am - 9:00 pm
Thu: 6:00 am - 9:00 pm
Fri: 6:00 am - 9:00 pm
Sat: 6:00 am - 9:00 pm
Sun: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
