Self Storage Units near New Haven in Waterbury, CT, 06704

"The manager Daniel was very helpful and thorough in explaining the prices and the process of moving in to a unit. He was kind and well spoken. Thanks Daniel!"

"Knowledgeable staff"

"Very clean , never had any problems and it's one of the cleanest places to stored in Waterbury compare to others that are more cheapest prices but not clean."

"Most of these 5 star reviews are recent. I have been with life storage going on 4 years. They have raised my "rent" from what was $189 a month , to $312 a month over the past 2 years mostly.. Not to mention it rained inside my unit, ruining sentimental furniture. They supposedly "fixed" the issue only to have the same problem happen again within 6 months. They could care less. Lastly, the whole place literally smells as if someone died in there for the past month and a half. I was told that that issue was also taken care of, only to come back in a month to the same smell of death. A man was actaully living in his until down the hall at 1 point , where the smell is coming from, however they "can't open the unit becasue it's against the contract". Well when it smells like someone or something has died in there , FOR GOING ON 2 MONTHS, I think it's time to check out the situation. And the owner/manager is rude. I wouldn't even give them 1 star !! You have been Warned!!"

"Respectful and really clean environment."

"I came for inquiry on a couple of different size storage units and pricing and the staff was very helping and kind"

"I've had a unit for about 1 year and just recently added a parking space. Ashley and Donald are top notch with servicing. Place is always kept clean. I highly recommend."

"Great place awesome customer service! I was taken care of my Melissa and she was great super helpful!!"

"I just want thank the great help I received from the staff at Life storage. Beginning with the wonderful help from Kimberly in Buffalo, was so patient and kind with me, trying to get me the best deal. Finally, I want to commend Melissa in the Waterbury CT facility. Her patience was amazing because I wasn't always easy to get along with. Suffice to say I'm extremely satisfied with all the kindness, patience, and professionalism I received. Four stars all the way. Robert L"

"Very unclean place. Would not put my stuff in there storage again"

"I've been a customer here for years before it became Life Storage. No problems since but recently my concern is the gates left open overnight on different occasions. Gates on both sides were open when i pulled in and still open half an hr later when i leave."

"Melissa was great! Super helpful and made things so easy"

"Good prices,they awesome"

"I've rented over the years here never had any issues love the place kept up nice and clean and great customer service"

"Shar and Melissa stay late to help me us out storage Appreciate it for the service"

"Awesome service,pretty good prices"

"Food is hot service fast"

"Easy online process, clean units, temp controlled a-1"

"Clean facility and good customer service"

"Ashley Moreno did a great job helping me out today thanks"

"Just started using it but so far okay"

"I have stored at this facility a few times in the past and I have to say the team that is working there now is exceptional. Don goes above and beyond to make sure you feel welcome and Ashley has such a wonderful personality as well! Highly recommend storing here."

"Best customer service I have experienced from a storage facility. The young man in the office was very informative and friendly. He ultimately did not have a space that fit my needs but he still gave me a tour and showed me the spaces he did have available. I will definitely be back here if I need storage again."

"The office team at this storage facility go above and beyond to help their customers. A+ customer service"

"This has to be the worst storage company I have ever dealt with. Avoid at all costs."

"Manager was super helpful and kind. Very happy with his service."

"I had the pleasure of working with Donald when he was at the Bristol office. He was very sweet and informative when assisting in my transfer to a smaller unit. I was definitely impressed with the service provided by him and Life Storage as a whole."

"Liz was really friendly and took care of me as soon as I got there!"

"Liz was very helpful with me when I needed information and was very polite."

"As someone who is relocating cross country it was a pleasure to have such an accommodating and friendly staff welcome and assist us with our entire registration process. Liz went above and beyond to ensure the best size, location, and fees for our reserved unit. While moving in she also checked back in to ensure everything was going well. If you’re looking for a place to store your life- ask for Liz you’ll be in great hands!"

"La mucha que nos atendió fue muy amable y buena Lisa"

"Very clean for a storage"

"Don was great, professional, knowledgeable and friendly. I recommend Life Storage in Waterbury."

"Thank you Life Storage for a great experience! Donald was so helpful and had an answer to all of my questions. I have stored with many different companies but this place is by far the cleanest storage I have been to. Highly impressed!"

"Never thought I'd write a review about a storage place, but I had such a great experience with Life Storage, and the person who helped me, Liz was exceptional and very professional."

"Liz is very knowledgable about her job at life storage and really knows how to treat her customers I give her 5 stars."

"I rented a storage today and Lizz helped me out. Lizz was kind, helpful, and helped me out with the elevator. She was busy and still helped me and other people with smile. Iwill tell everybody to rent there ."

"Liz was amazing!! She was so helpful helping me move out of my unit!! I will recommend this place to anyone!!"

"Liz is a awesome worker she went above and be on for me I felt the love and she did not even no me Liz has a good heart and got things done I would recommend her to anybody as well as this storage company my things are safe and I’m happy Liz was had more then one and two things to do with a good attitude how ever her time was well spent taken care of her customers I give Liz 5 starts and I’m very satisfied"

"I stopped in this past weekend as I was shopping around for pricing. Liz was really helpful. She answered all of my questions. I definitely will be renting there soon!"

"I'd like to thank Lizz at this time for her help and her courtesy and being attentive to my needs in questions regarding storage options and billing...."

"My experience at Life storage was remarkable the customer service that. bI received today was second to none Liz knew her job quite knowable about all the services that Life Storage had to offer please realize that she is a great asset to your company."