Self Storage Units near New Haven in Waterbury, CT, 06704

"Most of these 5 star reviews are recent. I have been with life storage going on 4 years. They have raised my "rent" from what was $189 a month , to $312 a month over the past 2 years mostly.. Not to mention it rained inside my unit, ruining sentimental furniture. They supposedly "fixed" the issue only to have the same problem happen again within 6 months. They could care less. Lastly, the whole place literally smells as if someone died in there for the past month and a half. I was told that that issue was also taken care of, only to come back in a month to the same smell of death. A man was actaully living in his until down the hall at 1 point , where the smell is coming from, however they "can't open the unit becasue it's against the contract". Well when it smells like someone or something has died in there , FOR GOING ON 2 MONTHS, I think it's time to check out the situation. And the owner/manager is rude. I wouldn't even give them 1 star !! You have been Warned!!"

"Respectful and really clean environment."

"I came for inquiry on a couple of different size storage units and pricing and the staff was very helping and kind"

"I've had a unit for about 1 year and just recently added a parking space. Ashley and Donald are top notch with servicing. Place is always kept clean. I highly recommend."

"Great place awesome customer service! I was taken care of my Melissa and she was great super helpful!!"

"I just want thank the great help I received from the staff at Life storage. Beginning with the wonderful help from Kimberly in Buffalo, was so patient and kind with me, trying to get me the best deal. Finally, I want to commend Melissa in the Waterbury CT facility. Her patience was amazing because I wasn't always easy to get along with. Suffice to say I'm extremely satisfied with all the kindness, patience, and professionalism I received. Four stars all the way. Robert L"

"Very unclean place. Would not put my stuff in there storage again"

"I've been a customer here for years before it became Life Storage. No problems since but recently my concern is the gates left open overnight on different occasions. Gates on both sides were open when i pulled in and still open half an hr later when i leave."

"Melissa was great! Super helpful and made things so easy"

"Good prices,they awesome"

"I've rented over the years here never had any issues love the place kept up nice and clean and great customer service"

"Shar and Melissa stay late to help me us out storage Appreciate it for the service"

"Awesome service,pretty good prices"

"Food is hot service fast"

"Easy online process, clean units, temp controlled a-1"

"Clean facility and good customer service"

"Ashley Moreno did a great job helping me out today thanks"

"Just started using it but so far okay"

"I have stored at this facility a few times in the past and I have to say the team that is working there now is exceptional. Don goes above and beyond to make sure you feel welcome and Ashley has such a wonderful personality as well! Highly recommend storing here."

"Best customer service I have experienced from a storage facility. The young man in the office was very informative and friendly. He ultimately did not have a space that fit my needs but he still gave me a tour and showed me the spaces he did have available. I will definitely be back here if I need storage again."

"The office team at this storage facility go above and beyond to help their customers. A+ customer service"

"This has to be the worst storage company I have ever dealt with. Avoid at all costs."

"Manager was super helpful and kind. Very happy with his service."

"I had the pleasure of working with Donald when he was at the Bristol office. He was very sweet and informative when assisting in my transfer to a smaller unit. I was definitely impressed with the service provided by him and Life Storage as a whole."

"Liz was really friendly and took care of me as soon as I got there!"

"Liz was very helpful with me when I needed information and was very polite."

"As someone who is relocating cross country it was a pleasure to have such an accommodating and friendly staff welcome and assist us with our entire registration process. Liz went above and beyond to ensure the best size, location, and fees for our reserved unit. While moving in she also checked back in to ensure everything was going well. If you’re looking for a place to store your life- ask for Liz you’ll be in great hands!"

"La mucha que nos atendió fue muy amable y buena Lisa"

"Very clean for a storage"

"Don was great, professional, knowledgeable and friendly. I recommend Life Storage in Waterbury."

"Thank you Life Storage for a great experience! Donald was so helpful and had an answer to all of my questions. I have stored with many different companies but this place is by far the cleanest storage I have been to. Highly impressed!"

"Never thought I'd write a review about a storage place, but I had such a great experience with Life Storage, and the person who helped me, Liz was exceptional and very professional."

"Liz is very knowledgable about her job at life storage and really knows how to treat her customers I give her 5 stars."

"I rented a storage today and Lizz helped me out. Lizz was kind, helpful, and helped me out with the elevator. She was busy and still helped me and other people with smile. Iwill tell everybody to rent there ."

"Liz was amazing!! She was so helpful helping me move out of my unit!! I will recommend this place to anyone!!"

"Liz is a awesome worker she went above and be on for me I felt the love and she did not even no me Liz has a good heart and got things done I would recommend her to anybody as well as this storage company my things are safe and I’m happy Liz was had more then one and two things to do with a good attitude how ever her time was well spent taken care of her customers I give Liz 5 starts and I’m very satisfied"

"I stopped in this past weekend as I was shopping around for pricing. Liz was really helpful. She answered all of my questions. I definitely will be renting there soon!"

"I'd like to thank Lizz at this time for her help and her courtesy and being attentive to my needs in questions regarding storage options and billing...."

"My experience at Life storage was remarkable the customer service that. bI received today was second to none Liz knew her job quite knowable about all the services that Life Storage had to offer please realize that she is a great asset to your company."

"Liz was amazing provided excellent customer service and helped me with what I needed. Thank you !!!"

"Hello my Name is James. I rented two spaces on the second floor at life storage. The call taker told me one 10x10' unit would fit my things. After purchasing the first unit with the first month free I thought it was all good. Anyone knows that when you're selling a house you've lived in for a while you truly don't know how much stuff you've acquired. I would frequently pick up screws and small sharp objects off the driveway parking area. They had cars there where the tires were flat and glued to the pavement and forget about getting a trailer around the back. The units are over priced and small. There was also a lot of "strange" activity going on at this location. Very shady like you would unlock the gate and people on foot would walk through with backpacks type shady. Beware of this place and find a better, cleaner and more affordable option. Paul was not very kind to me and I truly want the reader to know this. Blessings to you in Moshiach."

"I've never had storage before but Don was very helpful. He was able to answer all of my questions and then some."

"Staff here is great and a very convenient location"

"This place is the best! The young man in the office was very helpful and got me moved into the pefect space. A+ service"

"Liz was so helpful. She made my experience at life storage a pleasant experience thank you for your help"

"Liz got me squared away, answering all my questions and helping me get cleared out of my unit. She was super professional. I'm military and moving to Texas, so it was great to have her expertise on hand with the moving company being there loading everything up. I have recommended life storage to the other recruiters in the office. It's a great location that employs real professionals."

"Liz was an amazing help! She was so great in helping me close out my storage unit, and she made my day with her beautiful humor! 😁"

"Liz is a good and understand person Also goes the extra mile for her costumers Life storage has good person working for them"

"Liz is a good and understand person Also goes the extra mile for her costumers Life storage has good person working for them"

"Liz was extremely helpful with my move in process. Prompt and efficient communication and wonderful customer service made the experience a breeze."

"What a wonderful experience. Paul and Liz were very professional and knowledgeable. They are an asset to your company. Life Storage is lucky to have them.I will highly recommend Life Storage to everyone I know."

"I spoke with Liz this afternoon and she was such a fantastic help to me. I couldn't remember my account information she walked me through a new one and also Liz and Paul her store manager were able to help me through a difficult situation. thank you Paul and Liz"

"I was downsizing my unit in Bristol and Paul from Waterbury was filling in for the day. He was so very helpful and and was already aware of my plans the moment I mentioned my name due to Liz that had made my arrangements days prior. His kindness and professionalism was very welcoming during that stressful time. I highly recommend any Life Storage due to the incredible customer service I received from employees working different stores. Kudos to Paul and again to Liz as Life Storage is very, very fortunate to have such an incredible team representing their business! Sincerely Lisa A"

"Staff was very personable and helpful! Excellent experience!"

"Liz was a great sales person and she was very professional and personable. Because of her attitude I decided to rent from life storage!"

"I can't recommend this place enough, Paul really helped out our family during a very stressful time."

"I've been storing here for five years. Clean and safe facility and great customer service"

"Great customer service by Liz and Paul helped out in a time of need."

"I needed a second storage space and paul was able to help me out by getting me one right next to my current space."

"Friendly staff"

"Great customer service"

"My Husband and I have been storing here for 7 years. So we've been through a lot of managers. Paul has been great since he's been here. Always willing to help out in anyway he can. Today he helped us out in a big way by moving us into a different storage which saved us over 100 dollars a month. We were going to leave after this month but after talking to Paul and seeing the bigger space we decided to stay. With customer service like this I have no problem recommending this company to my friends and family."