Customer Reviews - Life Storage #229, Bessemer
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We at Life Storage want to maintain the best storage facilities in Bessemer, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Bessemer (#229)
4.93 out of 5
based on 31 of our most recent Reviews
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- Delaine from Brighton, AL
5.0 out of 5
"I almost chose a facility closer to my home, but after arriving I decided to check out LifeStorage. The use of a truck and the cleanliness of the office and grounds, I was confident that I made the right choice with LifeStorage!"
April 28, 2018
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4.8 out of 5
"Everything was explained to me fully and the staff was very professional every time I've met with them."
April 05, 2018
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5.0 out of 5
"I really love the workers they treat you like family"
March 16, 2018
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- Kimberly from Birmingham, AL
5.0 out of 5
"Great customer service at the office in Bessemer and thanks for the warm memories.- Kimberly"
January 23, 2018
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- Sheddquetta from Bessemer, AL
4.8 out of 5
"I was walked through the process and the price is reasonable."
December 17, 2017
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- Nicole from Fairfield, AL
5.0 out of 5
"They all were very nice to me words couldnt explain honestly "
November 26, 2017
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5.0 out of 5
"This was a great experience with great customer service. The worker Sonya was very professional, polite, and knowledgeable. I would highly recommend this location to others."
October 19, 2017
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5.0 out of 5
"The manager at my location was super friendly and helpful. She worked with me to help me find the unit perfect for my needs. "
August 30, 2017
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4.9 out of 5
"Always very friendly and helpful! Have not been to the property in 2 years bc I live in Ohio."
July 17, 2017
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- Gretchen from Birmingham, AL
4.9 out of 5
"My method of payment expired, & they were kind enough to call me & help me pay over the phone."
March 27, 2017
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5.0 out of 5
"All of my expectations were exceeded from this facility, especially with finding them on the internet, you never know what to expect, I was genuinely surprised to receive the service that I received beginning with the receptionist on the phone to the office staff everything was just well pleasing to me."
March 01, 2017
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5.0 out of 5
"I thank you for allowing me to rent from you. The service was great the space was great and clean and spacious and everything was just perfect. If I ever need a storage again I will give you a call"
February 23, 2017
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- Jameise from Brighton, AL
5.0 out of 5
"The staff is always helpful, friendly and knowledable regarding my account."
January 13, 2017
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4.3 out of 5
"Very professional staff and I love the fact my items are secured at your location"
October 22, 2016
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- Christopher from Birmingham, AL
5.0 out of 5
"Everything and everyone was helpful the customer service was fantastic and the unit is very reasonably priced, secure, and maintained."
July 26, 2016
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5.0 out of 5
"It was a short stay but I would definitely recommend Uncle Bob's [Life Storage]."
June 23, 2016
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5.0 out of 5
"Great Experience. Manager was very friendly and easy to work with. I paid more for this lot than another lot due to her professionalism/customer service."
January 23, 2016
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5.0 out of 5
"We feel self going to the storage and we are worry free that our things are in good hands."
December 02, 2015
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5.0 out of 5
"Everything I needed and needed to know was offered by associate I am very much satisfied with the service"
October 26, 2015
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4.6 out of 5
"Uncle Bob's offers a free truck during move in, which I did not use. However, I asked to use the truck to move some items right next door to load on a moving truck that was too big to get on their property, and they were going to charge me what I thought was a ridiculous amount. That is probably my only complaint. "
October 23, 2015
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- Marilyn from Bessemer, AL
5.0 out of 5
"Very kind harder and concern also awesome to work with will use again when I need a storage"
August 24, 2015
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- Barbara from Birmingham, AL
5.0 out of 5
"very professional, friendly, and helpful. Thx so much."
May 27, 2015
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- Gretchen from Birmingham, AL
5.0 out of 5
"Great price. Needed a larger space and we were able to change easily."
May 26, 2015
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- Vanessa from Pleasant Grove, AL
5.0 out of 5
"The two ladies that work there are always helpful with a big smile on their face. "
April 16, 2015
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4.9 out of 5
"It was ALWAYS nice and clean. Access to the storage was wonderful. Easy moving in and easy moving out. Everything was exactly the way it was since the first day I used the storage two years ago! Thank you all so very much!"
February 23, 2015
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- Darrell from Birmingham, AL
5.0 out of 5
"Cassandra is a very helpful, sweet an passionate person. I had to moved an she made my transition smooth. Great personality, perfect for front desk."
August 21, 2014
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- Cassandra from Midfield, AL
5.0 out of 5
"everybody is so great friendly people and i like to walk in a place where you notice the friendly surrounding this is not my first time it is my second and if i have to i will come back again"
June 19, 2014
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- Alejandra from Orlando, FL
5.0 out of 5
"Very smooth process excellent customer service from Cassandra ."
May 28, 2014
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- Melissa from Birmingham, AL.
5.0 out of 5
"Safe location ,good costumer service and the unit are very clean"
April 24, 2014
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5.0 out of 5
"The employees of Uncle Bob [Life Storage] Storage are
great."
January 16, 2014
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4.4 out of 5
"No, I am pleased with everything. Sometimes after hours when I'm on the premises I am concerned about the security. I try to never go alone but there are times when I have to for some reason, being a women I have that fear. I can't remember if there are cameras or not. "
December 03, 2013
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