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Customer Reviews
We at Life Storage want to maintain the best storage facilities in Chandler, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Chandler (#874)
4.97 out of 5
based on 29 of our most recent reviews
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5.00 out of 5
"I would like to recognize both Dwane and Brandon at the Arizona Avenue and Germann location.
They are professional, friendly, and helpful.
They both use my name over the phone and they use my name when they greet me in person.
Another example is when I needed air in my bike tire for an upcoming event. Brandon took the time to locate an air compressor and fixed my tire.
Thank you both for going above and beyond!"
Jun 27, 2019
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5.00 out of 5
"Nothing, it was great. The only thing I could think of is to allow current customers use of the moving truck outside of the first 2 weeks."
Jun 23, 2019
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- Marilee from Chandler, AZ
5.00 out of 5
"Juan was very pleasant and helpful and made the process easy."
Apr 15, 2019
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5.00 out of 5
"I like the covered area for parking close to my unit. Everything is easy and convenient."
Jan 16, 2019
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- Cindy from Scottsdale, AZ
5.00 out of 5
"AWESOME STORAGE FACILITY AND AWESOME PEOPLE WHO WORK HERE!!"
Nov 17, 2018
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- Lisa from San Tan Valley, AZ
5.00 out of 5
"Excellent customer service. Facility is clean and beautiful and secure."
Oct 30, 2018
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5.00 out of 5
"That you guys are so cool, and you're the best storage company I had in the past 10years."
Oct 22, 2018
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5.00 out of 5
"I was very pleased with the service,the location of my storage bin, and its size which met my needs.
Thank you.
Basil B"
Oct 19, 2018
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4.60 out of 5
"The last time I came to my unit that is way in the back. The person that was working that day brought me a cold water. That is real service"
Aug 03, 2018
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5.00 out of 5
"Duane did an exceptional job taking care of us! From my first inquiry, to the (second!) demo he gave when I was nervous about accessing the unit, he was so helpful and went above and beyond!"
Jul 23, 2018
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- Cindy from Scottsdale, AZ
5.00 out of 5
"we think this is nicest storage units we have ever rented from in the country..and we have rented alot!!"
Jul 18, 2018
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5.00 out of 5
"The service was very professional and the unit is clean and the whole facility is top shelf."
May 26, 2018
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5.00 out of 5
"Great service, overall cleanliness, didn't take undo amt of time touring the facility, answered call right away when I needed help with my lock."
May 03, 2018
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5.00 out of 5
"All of my questions were answered and the associate was very friendly. I am so happy that I chose Life Storage."
Apr 18, 2018
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4.60 out of 5
"Fantastic facility, fantastic customer service. Unfortunately, my gate code was not entered into the system correctly causing some undue stress since I arrived when the office was closed."
Apr 18, 2018
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4.80 out of 5
"Because of my overall experience I would definitely use again"
Mar 23, 2018
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- Jeffrey from Chandler, AZ
5.00 out of 5
"ya'll went over the top in everything.One of the best places to shop,just too bad you don't run the country!!!!!!!"
Feb 28, 2018
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5.00 out of 5
"Very professional, very clean and very affordable. Was impressed with the facility when we took the tour of the grounds to my unit. Would highly recommend LifeStorage to anyone wanting a secure place to keep their belongings whether it is short term or long term. "
Jan 31, 2018
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- Charles from Chandler, AZ
5.00 out of 5
"The entire experience was great and Paul was very helpful and extremely knowledgeable. Your facility is spectacular "
Jan 20, 2018
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5.00 out of 5
"I love life storage. The place is soooo clean and the staff is awesome!!"
Dec 20, 2017
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- Brandon from Chandler, AZ
5.00 out of 5
"Brandon did a nice job helping me out, answering my questions and showing me the different size options."
Dec 04, 2017
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5.00 out of 5
"I was very pleased with the overall environment. I have recommended Life Storage to family and friends. A family member has already rented storage space."
Dec 02, 2017
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5.00 out of 5
"Friendly customer service and very clean atmosphere!"
Nov 28, 2017
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5.00 out of 5
"You went way beyond my expectations. The covered, high overhead loading/unloading zone was fantastic. I have a Sprinter van and usually have to be very careful parking, but your loading zone was very convenient and easy to use. The facility is beautiful and is by far the nicest storage building I have seen. The bathrooms, free drinks, sitting area, business center and conference room are a really nice touch as well. If I didn't have one, I'd make your building my home!"
Nov 08, 2017
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5.00 out of 5
"Dewayne and Brandon are amazing. So courteous and helpful. They keep their facility so clean and you really feel safe leaving your property at this location. "
Oct 23, 2017
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5.00 out of 5
"Clean facility, knowledgeable, friendly staff. Lots of great amenities. "
Sep 01, 2017
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- Jennifer from Chandler, AZ
5.00 out of 5
"Beautiful, new facility & the staff was extremely helpful!"
Aug 26, 2017
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- Maria from North Platte, NE
5.00 out of 5
"Staff very helpful. Made process painless. Sry impressed with facility. Had prompt responses to questions. Overall, very satisfied with experience."
Jul 15, 2017
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5.00 out of 5
"Gabby was the one who helped me ou she was really great with everything and the facility was great too love this place"
Jun 18, 2017
