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Storage Units near Bayside in Virginia Beach, VA 23455

4929 Shell Road Virginia Beach, VA 23455

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Customer Reviews - Life Storage #7102, Virginia Beach

We at Life Storage want to maintain the best storage facilities in Virginia Beach, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Rated 5.0 out of 5 stars Gail (Va Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I really appreciated Darlene Ratcliffe's professionalism and friendliness during my registration and visits to the site. She was very helpful and informative. Thanks for great customer service and assistance."

September 28, 2020
Rated 5.0 out of 5 stars Sean (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Ellen answered our questions and the service was great! She took us around the complex looking at units until we found what we were looking for."

September 27, 2019
Rated 5.0 out of 5 stars Rick (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I was a previous tenant and when my need for self storage arose again I only had one place in mind. Thanks"

July 30, 2019
Rated 5.0 out of 5 stars Jill (VA Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Darlene and the entire staff at the Life Storage on Shell Road in Virginia Beach, VA are like family. They are always so helpful and look out for my needs. I have referred this location to several friends. I am thankful I found such great people to help with my storage needs!"

April 22, 2019
Rated 4.8 out of 5 stars Kristine (VA Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I have been a two year customer and would love to let all know that Darlene is the best. If you ever need a another worker I would be happy to apply. v/r Kris"

April 16, 2019
Rated 5.0 out of 5 stars Tracey (Chevy Chase, MD) at Life Storage, Virginia Beach, VA (#7102)

"Darleen and Linda are cheerful, efficient and professional and would be an asset to any business. They're great ambassadors for your firm."

April 10, 2019
Rated 5.0 out of 5 stars Tami (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Your staff member I see in the evening Donna at the Virginia Beach location on Shell Rd.is always most pleasant and very knowledgeable with your company policypolicy, which saves me time when I have questions. She is an absolute asset to Life Storage."

February 25, 2019
Rated 5.0 out of 5 stars Richard (virginia beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"you're the best, and reasonable too! thanks! your office staff is excellent!!!!"

October 12, 2018
Rated 5.0 out of 5 stars John (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I was able to quickly obtain a large storage unit with a outside facing roll up door. The space was move in ready. Thanks again."

June 13, 2018
Rated 5.0 out of 5 stars James (Norfolk, VA) at Life Storage, Virginia Beach, VA (#7102)

"The manager of the facility is amazing,best service ever amidst weather and difficulties."

January 17, 2018
Rated 5.0 out of 5 stars Christine (Norfolk, VA) at Life Storage, Virginia Beach, VA (#7102)

"Your employees were very helpful especially Ms. Linda. She was very understanding and respectful when we approached about an issue. Thank you Ms. Linda."

October 24, 2017
Rated 5.0 out of 5 stars Andrew (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I was very impressed from start to finish with renting my storage unit through you guys. "

September 25, 2017
Rated 5.0 out of 5 stars Shemyah (Chesapeake, VA) at Life Storage, Virginia Beach, VA (#7102)

"The price was just right and i love the cleanliness of the whole premises!"

June 26, 2017
Rated 5.0 out of 5 stars Jeannette (Norfolk, VA) at Life Storage, Virginia Beach, VA (#7102)

"I really appreciated the staff. They were always very welcoming and helpful. The price and condition of the facility was also very good."

May 24, 2017
Rated 5.0 out of 5 stars Ricky (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I had an issue with on line payment and the rep. handle it respectfully and my request was met. Thank UIyou."

May 07, 2017
Rated 5.0 out of 5 stars Carol (VA Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Darlene was great.So glad we found this place,Very helpful and patient. Thanx again"

March 30, 2017
Rated 5.0 out of 5 stars Cheryl (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"This is the 4th unit in 20 years! Nowhere else would we rent!"

February 26, 2017
Rated 5.0 out of 5 stars Amy (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"The staff was always very helpful and very nice I was referred by my boyfriend and I enturned and recommend my daughter who is still with you. I look forward to doing business with you again!! Shout out to Darlene she went above and beyond??"

February 24, 2017
Rated 4.9 out of 5 stars Erica (Va Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Ellen is GREAT. Was able to seamlessly move from a small unit into a larger unit in a very brief period of time. Nice surprise to find a light in my bigger unit...such a simple thing that makes a huge difference. Love this location. "

February 19, 2017
Rated 5.0 out of 5 stars William (Virgina Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Darlene was very helpful and excellent to work with. "

January 23, 2017
Rated 5.0 out of 5 stars Joseph Randolph (VA Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"This is my third experience renting from Uncle Bob's. The others were at the Little Creek Rd location through the Virginia Bonsai Society. Uncle Bob's employees are consistently well trained and considerate."

July 26, 2016
Rated 4.8 out of 5 stars Vicki (Va Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I appreciate eveyone there, They are always sweet and professional and eager to help in anyway. Thank you all !!"

April 25, 2016
Rated 5.0 out of 5 stars Shirley (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Thank you for having a storage unit with the size needed that fit my needs. I needed the unit for a few months, and I was extremely pleased with the availability, cleanliness, location, and staff friendliness. Thank you very much !!!"

April 23, 2016
Rated 4.8 out of 5 stars Ellen (Chesapeake, VA) at Life Storage, Virginia Beach, VA (#7102)

"Excellent customer service and friendly knowledgeable staff most definetly met my expectations."

April 01, 2016
Rated 5.0 out of 5 stars John (Norfolk, VA) at Life Storage, Virginia Beach, VA (#7102)

"You need to find some way to clone the people I meet at your site on Shell Rd in Virginia Beach, VA. Then put them in all your stores. They. Are. Superb."

February 26, 2016
Rated 5.0 out of 5 stars Laura (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I find it amazing that they call me each month reminding me to pay my bill before I have to pay the late fee. That means the world to me. "

February 20, 2016
Rated 5.0 out of 5 stars Marcia (Va Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Extremely pleased with the staff...most pleasant service and efficient personnel I have come across in years....and I have been in the banking/finance industry over 30 years...!!!!!"

December 25, 2015
Rated 5.0 out of 5 stars Eugene (Va Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Darlene is a phenomenal customer service agent and the reason I moved all three of my strorage units to Uncle Bob's [Life Storage]..!!"

November 02, 2015
Rated 5.0 out of 5 stars Amy (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Excellent management and customer service plus the best price in town can't be beat! "

August 27, 2015
Rated 4.5 out of 5 stars Jessica (VA Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"The questions about the store and the employees I couldn't answer100% correctly because I've been in the store and have talked to an employee twice in 2 1/2 years. I just don't remember… Although, I don't recall anything negative except I had to wait on the employee to get back from somewhere when we had called and they said they would be there."

April 16, 2015
Rated 5.0 out of 5 stars Douglas (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"Good management at the facility, hope the rest are as good"

November 24, 2014
Rated 5.0 out of 5 stars Loretta (North Chesterfield, VA) at Life Storage, Virginia Beach, VA (#7102)

"The only issue we had was when we went after office hours and the gate was broken. We were told someone was coming within 45 minutes. We called an hour later and were told someone would call within an hour. Noone ever called/showed so we had to carry all of our furniture and belongings from the far side of the facility and wrestle it through the pedestrian door. After a 2 hour ride, with an infant in the vehicle, it was not pleasant."

September 23, 2014
Rated 4.6 out of 5 stars William (Va. Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"We will be looking for a larger storage unit within the next month and you are on our consideration list."

July 24, 2014
Rated 4.6 out of 5 stars Dan (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I am completely satisfied, only reason not the best possble score is because I hate paying the money.... but you are fair price compared with others close by."

April 04, 2014
Rated 5.0 out of 5 stars Rickey (Va. Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I have rented from other companies in the past and yours is by far the best I've seen. thank you."

February 26, 2014
Rated 5.0 out of 5 stars Cynthia (Va Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"When the old manager left and the new one started, it was seamless. "

February 26, 2014
Rated 4.2 out of 5 stars Pamela (Norfolk, VA) at Life Storage, Virginia Beach, VA (#7102)

"Staff at my location are great. Always cheerful. They have called me a few times when I near my due date for a friendly reminder. Both times, I totally forgot and they took payment over the phone."

February 04, 2014
Rated 5.0 out of 5 stars Nell (Virginia Beach, VA) at Life Storage, Virginia Beach, VA (#7102)

"I have been genuinely pleased with all the service and especially Pam. I hope I did not get the names confused as I believe the other lady I worked with is gone and I have not worked with Karen. I will, unfortunately, not be renewing my lease after this month (December)."

December 19, 2013
Rated 5.0 out of 5 stars Bridget (Cheriton, VA) at Life Storage, Virginia Beach, VA (#7102)

"Awesome, awesome staff at the Shell Road location - always go above and beyond the job description to help or assist me in every way. I can't say enough for the service - many thanks from a customer of 10+ years at Uncle Bob's [Life Storage]. The staff you hire is the reason I always come back to Uncle Bob's [Life Storage]! Thank you so much - B Sullivan"

November 30, 2013

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Virginia Beach and Bayside

Our self storage facility on Shell Road is located northeast of the Hampton Roads Beltway, between Bradford Rd and Shelton Rd, near Hermitage Elementary School. Click here for directions to this Life Storage.

At Life Storage Facility #7102, we offer great property security systems and clean, affordable storage units to rent for the residents of Bayside, Military Circle, Janaf, and other neighborhoods in Virginia Beach, VA. Call us with questions, reserve online, or click here to compare other storage units in Virginia Beach.

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