*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Join our Wait List!
Please provide your contact information below, and we'll notify you when the space you're looking for is available.
Required fields are indicated with an asterisk (*)
An error has occurred! Please address the following errors and re-submit the form.
2703 Battlefield Blvd SChesapeake, VA 2332218.5 Miles Away
Customer Reviews - Life Storage #7102, Virginia Beach
We at Life Storage want to maintain the best storage facilities in Virginia Beach, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Having nearly 7 years of satisfactory experiences with this team and the Shell Rd location has ended with an unfortunate review. I have asked for a conversation with a decision maker since the end of January when we moved out so I could avoid sharing this publicly. I thought they cared more about their customers and their reputation. I sent these pictures and more detailing my concerns and leaving the evidence in the unit, my most treasured collection of irreplaceable books many with special notes inside from loved ones who have passed away. My concern and disgust with the decreased quality of pest control services was simply brushed aside month after month. Look at the direct access critters have into a "secured" unit. This coincides with another unit we left in the complex that had serious moisture issues. Darlene is professional but is overworked and under-powered in her authority. Rent at your own risk of losing everything. These items are stained with roach droppings and could not be safely decontaminated. Now nearly 4 months later we still have no claim paperwork, no apology, no closure. Beware!"
"Ms. Ratliff was awesome and I enjoyed my experience with her. She’s a very kind and sweet woman who’s genuinely there to help the people she serves. And not to mention she’s doing the job of a couple of people so hats off to her and have understanding and kindness. The storage place it self is decent as well. Parking could use an improvement for maneuverability but the units themselves are well kept and great for the price you’re getting them at. Real good experience."
"Been here about 6 months. Rented originally online and that was an easy straight forward process. Recently decided I needed a bigger unit. Darlene is the best. She helped me out and I was able to get a larger unit for a great price, and the best part the new unit is in the same hallway as old unit. Great place and Darlene is very helpful"
"I've been renting from this Life Storage facility for years and absolutely love it here!! I went from a small unit, to a big unit + a smaller unit. Darlene is the absolute best and has always taken care of me and my storage needs!! Best prices for the sizes that I have found and it's in a quiet, safe and convenient location! Will not go anywhere else!!"
"We were looking for temporary storage. We first called Public Storage, they had an online price of 122. But after we tried to pay, it turned into 172. You HAVE to buy a twenty dollar lock from them. Even though we had one identical to theirs.
So we went to Life Storage, where Darlene was just getting ready to close. When we offered to come back, she said not to worry I can help you. Instead of asking us to come back the next day. She's very friendly and it was all taken care of in no time. With everyone looking for help, you have an excellent representative for your company. Darlene is professional, friendly and a pleasant change from most establishments."
"Absolutely amazed !!. Flabbergasted !! Honestly we just moved here from Colorado . The move alone was hectic . No where to get our things stored and just a mess ! We came across life Storage really put a smile and at ease knowing their is a attentive and professional employee like mrs Radcliff she put us at ease . And amazingly helped us . To her fullest extent . I am now there and will continue to call that place an addition to our home mrs radcliff . Is honest and hard worker patient and understanding."
"Mrs. Radcliff is the best. I really appreciate her. She is professional, courteous, and polite. I am so glad that life storage has an employee like her. She has made this the best storage experience for me."
"Thank you Darlene for moving me into a smaller storage unit it was a seamless process and I’m glad to have found a storage company who have considerably lower prices than others I’ve shopped around for."
"Darlene give exceptional customer service and helped me pick out the right storage unit I needed. As it is my first time renting. I’m glad to have come across someone who is dedicated to their work it was refreshing"
"Just wanted to take a moment to thank Mrs. Darlene who helped me get in and out with no issues. She was so helpful and gracious in my time of need. The world needs people like this wonderful woman! Again thank you so much!!"
"We were new,and storage was not in plans.moving someone is not easy.
This the best experience I've ever had in bad situation.They helped with moving into bigger storage with ease.and the van helped out big time tho I had trailer. The customer service was out standing. I would definitely recommend this location of shell rd va beach"
"My husband and I have been using Life Storage for over five years. Most of the time, Mrs. Darlene Ratliff was the person who took care of us. She was always polite, smiling and was always willing to do what she could to make sure we were satisfied. We need more people like her who don't mind helping and being nice at the same time. Thank God for your service. Thank you, Mrs. Ratliff!
V. & D. Carter"
"Great experience working with them getting checked in. I booked online from out of state, when I arrived the unit wasn’t big enough. She got me a larger unit and still applied the online price and military discount. Very easy to work with."
"I stopped in on a Friday afternoon to grab moving supplies I needed. The store manager Darlene was not very Friendly or honest. I was charged 40 dollars for 3 wardrobe boxes and when I questioned the price she said that was even after the discount she gave me but when I checked my receipt there was no discount included. I desperately needed the boxes but could of done without the high prices and dishonesty. I won't make that mistake again."
"This place is the best!!! Cheaper than all others around this area and they offer military discount! Darlene was super helpful and really nice. She even took the time to answer some questions I had about RV storage."
"This facility has a history of providing great service. I’ve rented here multiple times in the last 11yrs and the staff has always been flexible and understanding. I recently moved in again to a unit and Kim went out of her way by assisting in providing access to the facility with an extremely large moving truck. This store also provides the use of a complimentary moving van within the first 2 weeks of starting your rental. Darlene the store manager set me up to take advantage of this benefit. This facility is military friendly providing a discount and making sure that your stuff is taken care of in case of unexpected issues and is not auctioned off."
"Freakin AWESOME service. After completing my storage in unit everything went wrong for me that had nothing to do with LifeStorage & Kim was so hospital & flowed with the COVID19 regulations with LifeStorage. Just perfect end to my day. Thankyou"
"i have stored with life storage since 2017
Darlene and Kim have been very friendly and extremely helpful . Customer service is always on point . i would and do recommend Life storage on shell rd 23455
i would rate 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️"
"Fantastic! Darlene took away all my stress. Darlene attitude made my experience a pleasure. She has the best customer service I have ever experienced. If I explain my problem to her she would do her best, to solve it. Darlene ROCKS!"
"I really appreciated Darlene Ratcliffe's professionalism and friendliness during my registration and visits to the site. She was very helpful and informative. Thanks for great customer service and assistance."
"Terrible I went to the naval station location and I got bugs in my unit I also went and rented at the Shell Road location after 4 months of being there I sent opened up my unit and found different kinds of bugs including roaches they tried to say that nobody else has roaches. I had to spend money at both places for over two months to try to debug all of my stuff my advice to never rent at Life Storage ever!"
"Was very impressed with how easy and efficient this business is ran!! Very friendly and helpful. Store manager is very detail-oriented and helpful with making your transaction a great one. Will definitely us again in the future if needed. Thank you."
"I rented for 5 years and had a good experience. When I first moved in I got to use their moving truck for free!!! Prices are definitely affordable, employees are super friendly and storage units are CLEAN!"
"My experience at Life Storage has been phenomenal. I have been at Life Storage for 3 months. Darlene has helped us with everything from moving Logistics to finding a bigger unit as soon as we needed one as well as access pertaining to our specific needs. She has provided the exact solution needed for every situation from clean up supplies to obtaining new locks and finding the exact right space needed for our growing storage needs. I highly recommend Life Storage and Darlene at 4929 Shell Road to anyone needing storage. They have earned and definitely deserve the five star rating."
"It would be great if all places were this easy to work with.. Needed storage for just a few month, and Darlene was spot on with what i needed. Great location, price and access hours. Darlene thanks again."
"I never thought I would write a review about a storage place BUT because of the service I have to. DARLENE is a life savor. She helped us with our rental last minute when we moved here and has been helpful ever since. The prices are great, place is always immaculate and staff as mentioned so friendly and nice. If you need storage this is your place. Highly rate it and make it your storage go to."
"This place was great at accommodating us on short notice. Clean well and managed im satisfied with the establishment. Although one staff member quoted us for the entire month even though we were moving out the first week, another only charged us $7 very nice of them to do that."
"I was very impressed by the service and professionalism I received today while visiting the Shell Road location. Jon was very informative and answered any questions and concerns I had. I would highly recommend this facility."
"This facility has made the past year of my life so much easier to deal with. Between having to change payment options multiple times or needing to stop by last minute, I have never left here feeling anything less than cared for. Especially by Mrs. Darlene Ratcliffe. She, just a few minutes ago, came out to get me from my car to make sure I got my money back after I moved out in the very beginning of the month. I recommend this storage unit to anyone that prefers to feel like they're not in their own crazy time alone."
"I personally wanna thank Darlene Ratliff for the outstanding help that she was to me. Im new to the area and she was quite helpful with educating me about the town. She was not hesitant to answer questions and those that she didnt know she did her best to answer. The area seems secure. Cops tend to ride up and down the street. They are good with communication and their offers are pretty straightforward. I love the fact that you cannot get a storage without paying for insurance. The prices here are not outrageous compared to others. I would definitely recommend to others this storage."
"We have been with Life Storage (previously Uncle Bobs) for many many years. 10+yrs. their current agent on site Darlene, is one remarkable lady. Shes very helpful and accommodating. I certainly would refer Life Storage on Shell RD in Va Beach. =M<ü"
"Very clean facility and great location. The manager, Ms.Darlene Ratliff, has amazing costumer service and is very uplifting. I would definitely recommend going to this location, you wouldnt regret it."
"Awesome experience. Ms.Darlene goes beyond the call of duty with her great customer service. I enjoy dealing with her and her professionalism and demeanor has always been the same each time I interact with her. Thanks for providing my service of retrieving a moving truck and providing me storage for my belongings."
"The service that the workers of Life Storage in Virginia Beach provided was outstanding. After my plans had changed leaving me with little time to move out of my apartment before my deployment, the man working there (prior military himself) helped me to easily find a storage unit that fit my needs. Recently, I went back to move all of my stuff out of my storage unit and Darlene (store manager) made sure that my movers were able to get in to my unit without any trouble. Overall, Life Storage VB made my move seamless and I would highly recommend them to anyone!"
"Darlene and the entire staff at the Life Storage on Shell Road in Virginia Beach, VA are like family. They are always so helpful and look out for my needs. I have referred this location to several friends. I am thankful I found such great people to help with my storage needs!"
"I have been a customer at the Shell Road Life Storage in Virginia Beach, VA for a several years now. I never had the need for a storage unit prior to my grandparents passing and then I had 56 years of things to figure out what to do with! Darlene Ratliff and her team have always gone over and above in helping me with which unit would best suit my needs. I currently have 2 units at this location and would never think of storing elsewhere. I tell all of my friends, family and co-workers how exceptional the service is not to mention the facility is always clean and in a great location! I appreciate the staff at the Shell Road location and want to stress what an asset they are to the name Life Storage! Thank you for always helping me keep my units straight! Jill D."
"This is an excellent storage facility, top to bottom. They are very easy to work with, and always available to answer questions. Been customers for two years and never had an issue and access was easy. Less $$ than most other storage facilities around."
"Donna Barefoot and Darlene are great customer service representatives. They explained everything in detail, and asked if I had any questions.
These wonderful ladies treated me like family. They deserve a BIG raise."
"Darlene is a great manager. She is always right on top of things. Patient, courteous and concerned. Donna is a great addition to the team at this location. The upkeep is timely and the property is always clean."
"Your staff member I see in the evening Donna at the Virginia Beach location on Shell Rd.is always most pleasant and very knowledgeable with your company policypolicy, which saves me time when I have questions. She is an absolute asset to Life Storage."
"I stopped into the Shell Road location, where I was greatly assisted and supported by Ms. Darlene. She was customer-friendly and extremely elaborate. She even referred me to the Little Creek location, in which was more convenient since it was closer to my home. Upon arrival, I was enthusiasticly greeted and welcomed by Ms. Dale. She finished my paperwork and even applied some discounts to top it off! Life Storage undoubtedly has my recommendation! Thanks guys!"
"The staff was always very helpful and very nice I was referred by my boyfriend and I enturned and recommend my daughter who is still with you. I look forward to doing business with you again!! Shout out to Darlene she went above and beyond??"
"Ellen is GREAT. Was able to seamlessly move from a small unit into a larger unit in a very brief period of time. Nice surprise to find a light in my bigger unit...such a simple thing that makes a huge difference. Love this location. "
"This is my third experience renting from Uncle Bob's. The others were at the Little Creek Rd location through the Virginia Bonsai Society. Uncle Bob's employees are consistently well trained and considerate."
"Thank you for having a storage unit with the size needed that fit my needs. I needed the unit for a few months, and I was extremely pleased with the availability, cleanliness, location, and staff friendliness. Thank you very much !!!"
"The questions about the store and the employees I couldn't answer100% correctly because I've been in the store and have talked to an employee twice in 2 1/2 years. I just don't remember… Although, I don't recall anything negative except I had to wait on the employee to get back from somewhere when we had called and they said they would be there."
"The only issue we had was when we went after office hours and the gate was broken. We were told someone was coming within 45 minutes. We called an hour later and were told someone would call within an hour. Noone ever called/showed so we had to carry all of our furniture and belongings from the far side of the facility and wrestle it through the pedestrian door. After a 2 hour ride, with an infant in the vehicle, it was not pleasant."
"I have been genuinely pleased with all the service and especially Pam. I hope I did not get the names confused as I believe the other lady I worked with is gone and I have not worked with Karen.
I will, unfortunately, not be renewing
my lease after this month (December)."
"Awesome, awesome staff at the Shell Road location - always go above and beyond the job description to help or assist me in every way. I can't say enough for the service - many thanks from a customer of 10+ years at Uncle Bob's [Life Storage]. The staff you hire is the reason I always come back to Uncle Bob's [Life Storage]! Thank you so much - B Sullivan"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #7102, we offer great property security systems and clean, affordable storage units to rent for the residents of Bayside, Military Circle, Janaf, and other neighborhoods in Virginia Beach, VA. Call us with questions, reserve online, or click here to compare other storage units in Virginia Beach.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental