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Storage Units near Bayside in Virginia Beach, VA 23455

4929 Shell Road Virginia Beach, VA 23455

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Customer Reviews - Life Storage #7102, Virginia Beach

We at Life Storage want to maintain the best storage facilities in Virginia Beach, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Ryan Duffy (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great experience working with them getting checked in. I booked online from out of state, when I arrived the unit wasn’t big enough. She got me a larger unit and still applied the online price and military discount. Very easy to work with."

July 31, 2021
Rated 5.0 out of 5 stars Wendy Chapman (on Google) at Life Storage, Virginia Beach, VA (#7102)

"The Staff at Shell Road location are very helpful and willing to listen. A business where Customer Service matters."

July 09, 2021
Rated 3.0 out of 5 stars Darryl Bullock (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Van provided wasn't working properly. Had to go to another location to pickup a van. The movers were lost for an hour because of the van not working. No compensation offered by Life Storage"

June 21, 2021
Rated 5.0 out of 5 stars George Bunch (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great place to rent a unit from. I have rented up to 3 at one time (I used two for work tools/materials and one for personal). They have great customer service and always very helpful."

June 14, 2021
Rated 5.0 out of 5 stars Daijonna's Out Look Blog (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Kim is the best"

June 13, 2021
Rated 5.0 out of 5 stars Kathleen Cash (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Clean & no problems with pests. Secure. I was even forgiven a late fee when I called after the 5-day grace period. The lady at the front desk was super friendly when I vacated the unit."

May 27, 2021
Rated 5.0 out of 5 stars Darcy (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great service"

May 19, 2021
Rated 2.0 out of 5 stars Tammy B. (on Yelp) at Life Storage, Virginia Beach, VA (#7102)

"I stopped in on a Friday afternoon to grab moving supplies I needed. The store manager Darlene was not very Friendly or honest. I was charged 40 dollars for 3 wardrobe boxes and when I questioned the price she said that was even after the discount she gave me but when I checked my receipt there was no discount included. I desperately needed the boxes but could of done without the high prices and dishonesty. I won't make that mistake again."

May 16, 2021
Rated 5.0 out of 5 stars Joli (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Good place to store your extra things"

April 22, 2021
Rated 5.0 out of 5 stars Mackenzie Mountain (on Google) at Life Storage, Virginia Beach, VA (#7102)

"This place was exactly what we needed. Kim went above and beyond to help us out when needed. I would definitely recommend Life Storage to a friend!"

April 02, 2021
Rated 5.0 out of 5 stars Brandon Smith (on Google) at Life Storage, Virginia Beach, VA (#7102)

"This place is the best!!! Cheaper than all others around this area and they offer military discount! Darlene was super helpful and really nice. She even took the time to answer some questions I had about RV storage."

March 15, 2021
Rated 5.0 out of 5 stars Joshua Rodriguez (on Google) at Life Storage, Virginia Beach, VA (#7102)

"So far great experience everything has been easy and quick all around Darlene has awesome service"

March 15, 2021
Rated 5.0 out of 5 stars Joseph Castaneda (on Google) at Life Storage, Virginia Beach, VA (#7102)

"This facility has a history of providing great service. I’ve rented here multiple times in the last 11yrs and the staff has always been flexible and understanding. I recently moved in again to a unit and Kim went out of her way by assisting in providing access to the facility with an extremely large moving truck. This store also provides the use of a complimentary moving van within the first 2 weeks of starting your rental. Darlene the store manager set me up to take advantage of this benefit. This facility is military friendly providing a discount and making sure that your stuff is taken care of in case of unexpected issues and is not auctioned off."

February 09, 2021
Rated 5.0 out of 5 stars Portia Vaughn (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Freakin AWESOME service. After completing my storage in unit everything went wrong for me that had nothing to do with LifeStorage & Kim was so hospital & flowed with the COVID19 regulations with LifeStorage. Just perfect end to my day. Thankyou"

February 01, 2021
Rated 5.0 out of 5 stars ann marie lott (on Google) at Life Storage, Virginia Beach, VA (#7102)

"i have stored with life storage since 2017 Darlene and Kim have been very friendly and extremely helpful . Customer service is always on point . i would and do recommend Life storage on shell rd 23455 i would rate 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️"

January 25, 2021
Rated 5.0 out of 5 stars Tamika Bota (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Darlene is amazing and so efficient! Thank you for your support and assistance yesterday. Quick & Easy. Great access hours too! Thank you again."

January 21, 2021
Rated 5.0 out of 5 stars Jon Sieck (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Excellent facility, management and staff are helpful and accommodating!"

January 05, 2021
Rated 5.0 out of 5 stars Douglas Luther (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Fantastic! Darlene took away all my stress. Darlene attitude made my experience a pleasure. She has the best customer service I have ever experienced. If I explain my problem to her she would do her best, to solve it. Darlene ROCKS!"

November 26, 2020
Rated 5.0 out of 5 stars J P (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Entire staff is absolutely amazing. Would highly recommend."

November 16, 2020
Rated 5.0 out of 5 stars Justin Holt (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great service, super easy to get going and enjoyed working with Kim and Darlene!"

October 19, 2020
Rated 5.0 out of 5 stars Rachel Ashby (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Kim was personable and knowledgeable. She made sure we got the best of everything for our needs."

October 17, 2020
Rated 5.0 out of 5 stars Treson Cornelius (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Darlene and Kim are both very knowledgeable with great personalities. Process was quick and easy, highly recommended."

October 16, 2020
Rated 5.0 out of 5 stars Gail (on LifeStorage.com) at Life Storage, Virginia Beach, VA (#7102)

"I really appreciated Darlene Ratcliffe's professionalism and friendliness during my registration and visits to the site. She was very helpful and informative. Thanks for great customer service and assistance."

September 28, 2020
Rated 5.0 out of 5 stars Dominique Perry (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great storage facility. The property is always clean and well kept. The ladies in the office are always helpful and provide 5 star customer service."

September 23, 2020
Rated 5.0 out of 5 stars Kimberley Highlander (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Best prices and customer service!!! The store manager Darlene makes the process quick and easy. Highly recommend."

September 23, 2020
Rated 5.0 out of 5 stars Billy Robison (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great storage space. Management on site is also very friendly and helpful. No complaints and would gladly use them again."

September 22, 2020
Rated 5.0 out of 5 stars Chris O. (on Yelp) at Life Storage, Virginia Beach, VA (#7102)

"Easy rental process and nice facility. Keycode access is a plus. They provide you with a lock. Tammy is really nice and helpful."

September 11, 2020
Rated 5.0 out of 5 stars Aidrique Chua (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Ms darleane was very polite and very attentive. Great storage and services. Best bet for your money for storage. 5 stars all the way. Thank you!"

August 04, 2020
Rated 5.0 out of 5 stars Brian Wall (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Reserved unit online staff was helpful and friendly"

August 02, 2020
Rated 1.0 out of 5 stars Sally Newman (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Terrible I went to the naval station location and I got bugs in my unit I also went and rented at the Shell Road location after 4 months of being there I sent opened up my unit and found different kinds of bugs including roaches they tried to say that nobody else has roaches. I had to spend money at both places for over two months to try to debug all of my stuff my advice to never rent at Life Storage ever!"

July 28, 2020
Rated 5.0 out of 5 stars Sean Crean (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Darlene was very kind and helpful with the whole process!"

June 16, 2020
Rated 5.0 out of 5 stars Synia Wolfe (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Outstanding customer service. Tammy was extremely helpful!"

June 06, 2020
Rated 5.0 out of 5 stars Annette Phelps (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I was impressed with how clean the place was. I spoke with Tammy, who was professional and seemed to know her stuff!"

June 05, 2020
Rated 5.0 out of 5 stars Natasha Knaggs (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Stopped by to check out some storage units. A lady by the name of Tammy helped me & she was super friendly and very helpful."

June 04, 2020
Rated 5.0 out of 5 stars Nicole Meester (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I rented my unit today and it was a very pleasant experience! Tammy and Darlene were very helpful with getting me set up!"

June 04, 2020
Rated 5.0 out of 5 stars Alex Brugger (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Stored my belongings there for about 18 months. No issues Darlene was always very willing to help with any problems. Very nice newer units no water leaks etc."

May 28, 2020
Rated 5.0 out of 5 stars Darrick Farmer (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Was very impressed with how easy and efficient this business is ran!! Very friendly and helpful. Store manager is very detail-oriented and helpful with making your transaction a great one. Will definitely us again in the future if needed. Thank you."

May 27, 2020
Rated 5.0 out of 5 stars Erica Howard (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Life storage was great. As soon as you walk in, it smells AMAZINGLY clean! They sanitize like crazy (crazy we have to worry about that right now) and they are super accommodating!"

May 25, 2020
Rated 5.0 out of 5 stars C Hargraves (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Tammy the attendant was very helpful with getting me checked into a unit today and their units were clean with access until a reasonable time."

May 22, 2020
Rated 5.0 out of 5 stars Katie Brown (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I rented for 5 years and had a good experience. When I first moved in I got to use their moving truck for free!!! Prices are definitely affordable, employees are super friendly and storage units are CLEAN!"

May 22, 2020
Rated 5.0 out of 5 stars Myron Bartko (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Fantastic service! New girl, Tammy, was amazing to work with! Thank you!"

May 22, 2020
Rated 5.0 out of 5 stars Tammy Brunner (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Very friendly and professional staff."

May 22, 2020
Rated 5.0 out of 5 stars Q Cash (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great service!!! Would recommend. I was having issues with my storage space and Tammy was super helpful!!!! Thanks!"

May 21, 2020
Rated 5.0 out of 5 stars john harrison (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Professional and responsive staff. Well maintained and safe property. Exactly what I was needed for my storage requirements. Thanks Darlene and Tammy."

May 19, 2020
Rated 5.0 out of 5 stars Jason Smithey (on Google) at Life Storage, Virginia Beach, VA (#7102)

"My experience at Life Storage has been phenomenal. I have been at Life Storage for 3 months. Darlene has helped us with everything from moving Logistics to finding a bigger unit as soon as we needed one as well as access pertaining to our specific needs. She has provided the exact solution needed for every situation from clean up supplies to obtaining new locks and finding the exact right space needed for our growing storage needs. I highly recommend Life Storage and Darlene at 4929 Shell Road to anyone needing storage. They have earned and definitely deserve the five star rating."

April 25, 2020
Rated 5.0 out of 5 stars James D. (on Yelp) at Life Storage, Virginia Beach, VA (#7102)

"It would be great if all places were this easy to work with..  Needed storage for just a few month, and Darlene was spot on with what i needed.  Great location, price and access hours.  Darlene thanks again."

March 19, 2020
Rated 5.0 out of 5 stars Fer Altamirano (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I rented an storage today, Darlene gave me the best information and recommendations For my situation. GREAT CUSTOMER SERVICES!! Thank you so much for all your help !! = "

March 11, 2020
Rated 5.0 out of 5 stars Shannon Carroll (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great Service!"

February 22, 2020
Rated 5.0 out of 5 stars Rob Kowalsky (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Darlene is the best. As a vendor working with her and a number of stores, she is a breath of fresh air and her facility is clean , organized and efficient. Recommend to anyone."

February 19, 2020
Rated 5.0 out of 5 stars Cheryl Schrader (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I am old & Darlene Ratliff is a God send. She has gone above & beyond to help me when most people wouldn't even cross the road to help. She is most definitely a keeper."

February 06, 2020
Rated 5.0 out of 5 stars Dave Sfvb (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I never thought I would write a review about a storage place BUT because of the service I have to. DARLENE is a life savor. She helped us with our rental last minute when we moved here and has been helpful ever since. The prices are great, place is always immaculate and staff as mentioned so friendly and nice. If you need storage this is your place. Highly rate it and make it your storage go to."

January 23, 2020
Rated 5.0 out of 5 stars corey smith (on Google) at Life Storage, Virginia Beach, VA (#7102)

"No hassle. Great hours and always helpful. The alleys are never cluttered so you can always get directly to your unit"

January 19, 2020
Rated 5.0 out of 5 stars Tatyana Klimenko (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Very convenient and outstanding customer service!"

December 12, 2019
Rated 4.0 out of 5 stars John Dobbins (on Google) at Life Storage, Virginia Beach, VA (#7102)

"This place was great at accommodating us on short notice. Clean well and managed im satisfied with the establishment. Although one staff member quoted us for the entire month even though we were moving out the first week, another only charged us $7 very nice of them to do that."

December 10, 2019
Rated 5.0 out of 5 stars Jackie Dawson (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I was very impressed by the service and professionalism I received today while visiting the Shell Road location. Jon was very informative and answered any questions and concerns I had. I would highly recommend this facility."

November 11, 2019
Rated 5.0 out of 5 stars Jameela Miranda (on Google) at Life Storage, Virginia Beach, VA (#7102)

"The office manager was wonderful and patient with all our questions. Had a great experience."

October 27, 2019
Rated 5.0 out of 5 stars Charlene Bedard (on Google) at Life Storage, Virginia Beach, VA (#7102)

"This facility has made the past year of my life so much easier to deal with. Between having to change payment options multiple times or needing to stop by last minute, I have never left here feeling anything less than cared for. Especially by Mrs. Darlene Ratcliffe. She, just a few minutes ago, came out to get me from my car to make sure I got my money back after I moved out in the very beginning of the month. I recommend this storage unit to anyone that prefers to feel like they're not in their own crazy time alone."

October 02, 2019
Rated 5.0 out of 5 stars Nina M (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Process was super fast and easy. Yes Darlene is as great as everyone else says! Lol"

October 01, 2019
Rated 5.0 out of 5 stars Sean (on LifeStorage.com) at Life Storage, Virginia Beach, VA (#7102)

"Ellen answered our questions and the service was great! She took us around the complex looking at units until we found what we were looking for."

September 27, 2019
Rated 5.0 out of 5 stars Wanta Nacra (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Darlene was top notch. Went in and upgraded to a larger unit and she went above and beyond to assist me with my needs."

September 20, 2019
Rated 5.0 out of 5 stars Kay Harding (on Google) at Life Storage, Virginia Beach, VA (#7102)

"We used life storage while we were moving and it was great. Clean, easy to use, and friendly staff."

September 08, 2019
Rated 5.0 out of 5 stars Nekia Sanford (on Google) at Life Storage, Virginia Beach, VA (#7102)

"I personally wanna thank Darlene Ratliff for the outstanding help that she was to me. Im new to the area and she was quite helpful with educating me about the town. She was not hesitant to answer questions and those that she didnt know she did her best to answer. The area seems secure. Cops tend to ride up and down the street. They are good with communication and their offers are pretty straightforward. I love the fact that you cannot get a storage without paying for insurance. The prices here are not outrageous compared to others. I would definitely recommend to others this storage."

September 01, 2019
Rated 5.0 out of 5 stars B H (on Google) at Life Storage, Virginia Beach, VA (#7102)

"Great Service from Ms. D. Ratliff, will use this office for future use. 5 Stars, with a smile"

August 24, 2019
Rated 5.0 out of 5 stars Nicholas Rinaldi (on Google) at Life Storage, Virginia Beach, VA (#7102)

"First, this place was the best price I found. The facility is clean and well maintained. We had Darlene help us and she was awesome."

August 18, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Virginia Beach and Bayside

Our self storage facility on Shell Road is located northeast of the Hampton Roads Beltway, between Bradford Rd and Shelton Rd, near Hermitage Elementary School. Click here for directions to this Life Storage.

At Life Storage Facility #7102, we offer great property security systems and clean, affordable storage units to rent for the residents of Bayside, Military Circle, Janaf, and other neighborhoods in Virginia Beach, VA. Call us with questions, reserve online, or click here to compare other storage units in Virginia Beach.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment