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Self Storage Units near Richmond in Henrico, VA, 23233

3501 Cox Rd Henrico, VA 23233

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Customer Reviews - Life Storage #863, Henrico

We at Life Storage want to maintain the best storage facilities in Henrico, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars David Miller (on Google) at Life Storage, Henrico, VA (#863)

"What a wonderful storage store manager at the LifeStorage 863! We were shown the facilities that are very clean, well lit and have very easy access throughout the building. We highly recommend the staff and facilities."

July 02, 2021
Rated 5.0 out of 5 stars Chris Woodum (on Google) at Life Storage, Henrico, VA (#863)

"Super friendly and helpful staff. The facility and units are nice and clean. There is good accessibility to our unit."

June 29, 2021
Rated 5.0 out of 5 stars Breck Daughtrey (on Google) at Life Storage, Henrico, VA (#863)

"We were in search of a storage facility and stopped at the Life Storage on Cox Rd. We found it to be clean, well-maintained and with adequate parking. The manager, Ms. Wilber, was personable, informative and conducted a good familiarization tour."

June 21, 2021
Rated 5.0 out of 5 stars Carl Bennett (on Google) at Life Storage, Henrico, VA (#863)

"The facility is always clean and easy to access. Staff is very helpful and friendly."

May 29, 2021
Rated 5.0 out of 5 stars Leslie Torbert (on Google) at Life Storage, Henrico, VA (#863)

"Awesome, friendly customer service. And very reasonably priced!"

May 28, 2021
Rated 5.0 out of 5 stars Lynn MacMillan (on Google) at Life Storage, Henrico, VA (#863)

"This facility and its staff are top notch. The property is clean, well-lit, and easily accessible. The manager, Rebecca, is always pleasant and goes out of her way to be of assistance. Tough to beat this experience!"

May 22, 2021
Rated 5.0 out of 5 stars Lou Flores (on Google) at Life Storage, Henrico, VA (#863)

"Customer service friendly and professional. Space clean and safe. Great experience ."

May 13, 2021
Rated 5.0 out of 5 stars Ken O (on Google) at Life Storage, Henrico, VA (#863)

"Had my storage space over 2 years and have nothing but positive things to say about the cleanliness, service and support during my rental space at Life Storage 863. Keep up the good work."

April 24, 2021
Rated 5.0 out of 5 stars RANDY HOUSTON (on Google) at Life Storage, Henrico, VA (#863)

"Great place to store clean and friendly"

April 13, 2021
Rated 5.0 out of 5 stars Renise Hinton (on Google) at Life Storage, Henrico, VA (#863)

"I would definitely recommend this facility for your storage needs. It is clean and easily accessible. Rebecca provided excellent customer service. She was patient and answered all of my questions. Units range in good sizes for affordable prices."

April 11, 2021
Rated 5.0 out of 5 stars Manisha S. (on Yelp) at Life Storage, Henrico, VA (#863)

"Love that everyone is friendly facility is clean and all the precautions are taken care during this difficult time"

March 26, 2021
Rated 4.8 out of 5 stars Edwina May (on LifeStorage.com) at Life Storage, Henrico, VA (#863)

"Thank you????"

March 23, 2021
Rated 5.0 out of 5 stars Nestor Vozza (on Google) at Life Storage, Henrico, VA (#863)

"I received excellent customer service from Rebecca. Thank you"

March 09, 2021
Rated 1.0 out of 5 stars Mz T3 (on Google) at Life Storage, Henrico, VA (#863)

"The Property Manager acted as though she didn't want to be there and differently made me feel like I shouldn't either. Rude to the fullest!!!!!!"

March 06, 2021
Rated 5.0 out of 5 stars Anyka Quarless (on Google) at Life Storage, Henrico, VA (#863)

"Very professional and nice.I love the service"

March 01, 2021
Rated 5.0 out of 5 stars Carl Schluter (on Google) at Life Storage, Henrico, VA (#863)

"Very spacious, great management"

February 24, 2021
Rated 5.0 out of 5 stars Lucy (on Google) at Life Storage, Henrico, VA (#863)

"This is a very nice facility. They are very customer focused and address any concern that you may have immediately. Great management. Helped me with tricks to remember my assess codes"

January 27, 2021
Rated 5.0 out of 5 stars Adam BECk (on Google) at Life Storage, Henrico, VA (#863)

"Great service for a nice clean facility! Rebecca quickly found us a storage unit that met our needs and allowed us to sign up and pay online for convenience!"

January 20, 2021
Rated 5.0 out of 5 stars C Macturk (on Google) at Life Storage, Henrico, VA (#863)

"Very easy to store here -- easy access, clean, well lit, and feels safe. Helpful front desk. Highly recommended!"

January 17, 2021
Rated 5.0 out of 5 stars Valerie R. Calhoun (on Google) at Life Storage, Henrico, VA (#863)

"This is my 2nd time using this Life Storage location. I chose it the first time because it was temperature-controlled. When I needed another unit, I just didn't see any other companies that had 24 hour access and a gated entryway. I feel really secure going in there. Both times Rebecca, the manager, has been very prompt, professional, and courteous. I would highly recommend this facility."

January 17, 2021
Rated 5.0 out of 5 stars Alexander R. (on Yelp) at Life Storage, Henrico, VA (#863)

"Rebecca was very helpful and professional! The facility is clean and nice in a very convenient part of town."

January 16, 2021
Rated 5.0 out of 5 stars Carol Parrott (on Google) at Life Storage, Henrico, VA (#863)

"Purchase experience was excellent. Both customer service representatives were attentive and most efficient."

December 06, 2020
Rated 5.0 out of 5 stars Elle Drake (on Google) at Life Storage, Henrico, VA (#863)

"The staff is very friendly and helpful Jadon and Rebecca are awesome!"

October 28, 2020
Rated 5.0 out of 5 stars Dawn Greene (on Google) at Life Storage, Henrico, VA (#863)

"Ms Rebecca is amazing !! Great personality and so helpful !!!"

October 22, 2020
Rated 5.0 out of 5 stars Sharon Smith (on Google) at Life Storage, Henrico, VA (#863)

"We had a great experience working with Life storage her on Cox road. So helpful efficient clean and friendly"

October 22, 2020
Rated 5.0 out of 5 stars Amy Kenyon (on Google) at Life Storage, Henrico, VA (#863)

"I just recently rented a unit here and everything has been great! The manager, Rebecca, is super helpful and nice and always around to answer any questions. I like that she often peeks her head out of the office to make sure folks are not jamming up the breezeway and it makes me feel safer when I have to go there knowing she is around."

October 16, 2020
Rated 5.0 out of 5 stars Lois (on LifeStorage.com) at Life Storage, Henrico, VA (#863)

"I normally worked with Rebecca, and she was totally professional and helped in every way I needed."

September 24, 2020
Rated 5.0 out of 5 stars Elizabeth (on LifeStorage.com) at Life Storage, Henrico, VA (#863)

"Such a positive experience! It’s a big deal to downsize from a big ranch to an apartment and your excellent facility, and in particular, the everpresent awareness, help and friendliness of Rebecca was very impactful. We will always be grateful!!!"

August 24, 2020
Rated 5.0 out of 5 stars Kim Perkins (on Google) at Life Storage, Henrico, VA (#863)

"Appreciate the quick and courteous service provide by Rebecca! The location is great and it’s always clean!"

August 24, 2020
Rated 5.0 out of 5 stars Judith Perez (on Google) at Life Storage, Henrico, VA (#863)

"Jadon was very friendly, professional and knowledgeable, we decided to go with life storage to store our household needs. Thanks Jadon"

August 22, 2020
Rated 5.0 out of 5 stars Gary Collette (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca and her staff was fantastic to work with. Very accommodating."

August 11, 2020
Rated 5.0 out of 5 stars John (on LifeStorage.com) at Life Storage, Henrico, VA (#863)

"I really appreciated Rebecca's positive, cheerful attitude. She made the entire transaction simple and easy to understand. Great representative for Life Storage!"

August 09, 2020
Rated 5.0 out of 5 stars Betsy Beamer (on Google) at Life Storage, Henrico, VA (#863)

"From moving in to preparing to move out, this has been a great facility. So clean, so accommodating and the staff is great. Would definitely recommend."

July 29, 2020
Rated 5.0 out of 5 stars S I (on Google) at Life Storage, Henrico, VA (#863)

"Nice and cool"

July 26, 2020
Rated 5.0 out of 5 stars Kelly Frady-Pollard (on Google) at Life Storage, Henrico, VA (#863)

"Extremely SATISFIED with storage unit. I had an emergent situation for storage. Rebecca has been completely helpful from the first time I walked in the door. LIFE STORAGE WAS A LIFE SAVER FOR ME..."

July 14, 2020
Rated 5.0 out of 5 stars Dexter H. (on Yelp) at Life Storage, Henrico, VA (#863)

"Out of all the businesses (about 25 to 30) that I deliver to on my Fedex Ground Route, the Life Storage at 3501 Cox Road is by far my most pleasant stop. My experience is solely due to the warm, welcoming nature and helpfulness of an employee named Rebecca. I never have less than 30 packages for this storage unit location and she always aids me in unloading in a speedy and efficient manner. Not only does this allow her to get back to the front desk quickly, to help other patrons, but it allows me to get back to my route so I can finish my day in a timely manner. Thank you Rebecca!"

July 13, 2020
Rated 5.0 out of 5 stars Christina Miller (on Google) at Life Storage, Henrico, VA (#863)

"Couldn’t have asked for a better experience! The perfect sized unit for a very competitive price. Temperature controlled and 8 digit code secured facility. To top it all off I had a wonderful customer service experience from signing up to vacating my unit. Thanks Rebecca!"

July 10, 2020
Rated 5.0 out of 5 stars stemmie carr (on Google) at Life Storage, Henrico, VA (#863)

"Such a wonderful storage facility . climate controlled units , and the staff is amazing ! Rebecca has been more than helpful , very sweet lady . Ive dealt with units in the past that are just more stressful than helpful .. Couldnt ask for a better unit . highly recommend. Thank you Rebecca & staff !!! ❤"

July 06, 2020
Rated 5.0 out of 5 stars linwood boudreau (on Google) at Life Storage, Henrico, VA (#863)

"Just would like to let everyone know out standing customer service. Rebecca has an awesome personality and she handle our mistake with ease. Thank you Rebecca and i will recommended my company to use Life Storage in the future relocations. Linwood Boudreau"

June 30, 2020
Rated 5.0 out of 5 stars Dan Nielsen (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca is very nice and friendly, I went for a tour of the facility and it is very secure, clean and welcoming."

June 19, 2020
Rated 5.0 out of 5 stars Mike Irwin (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca was helpful and patient and kind and a very good listener. The place is super clean, and I'm not typically so easily impressed. I was super-impressed! Never thought I'd enjoy the touring of a storage place so much. We rented a nice, climate-controlled unit; you should too!"

June 13, 2020
Rated 5.0 out of 5 stars Tt L (on Google) at Life Storage, Henrico, VA (#863)

"Becky is such a sweet wonderful woman. Always has a smile"

May 31, 2020
Rated 5.0 out of 5 stars Hunter Anthony (on Google) at Life Storage, Henrico, VA (#863)

"Great place and very clean and Rebecca was Excellent!"

May 30, 2020
Rated 5.0 out of 5 stars Ye Hie Cho (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca at the front desk is really nice and goes through the process thoroughly"

May 30, 2020
Rated 5.0 out of 5 stars Chantelle Bernard (on Google) at Life Storage, Henrico, VA (#863)

"Wonderful and clean!!"

May 05, 2020
Rated 5.0 out of 5 stars Rob H (on Google) at Life Storage, Henrico, VA (#863)

"Very friendly staff and fair prices. The facility is also extremely clean!"

May 04, 2020
Rated 5.0 out of 5 stars Harry Cohen (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca at the front desk is amazing and will set you up immediately. Super clean and very well run. 10/10 would recommend."

April 14, 2020
Rated 5.0 out of 5 stars Michael McNally (on Google) at Life Storage, Henrico, VA (#863)

"Nice facility and very clean. Easy to drive around to access unit. Rebecca at front desk was extremely easy to deal with and very pleasant."

March 18, 2020
Rated 5.0 out of 5 stars WKW (on Google) at Life Storage, Henrico, VA (#863)

"I highly recommend this storage facility! The staff are always friendly, accommodating and willing to help in any way they can!"

March 18, 2020
Rated 5.0 out of 5 stars Jessica Jones (on Google) at Life Storage, Henrico, VA (#863)

"Friendly staff, clean premises. Great service."

March 13, 2020
Rated 5.0 out of 5 stars DK Corleone (on Google) at Life Storage, Henrico, VA (#863)

"REBECCA IS AMAZING!!!! GREAT PLACE!!! CLEAN!!!"

March 12, 2020
Rated 5.0 out of 5 stars Richard Lindgren, Jr (on Google) at Life Storage, Henrico, VA (#863)

"staff is excellent the facility is top-notch and the policies and security is also outstanding I would recommend this place to anyone and the price is fine too."

February 19, 2020
Rated 5.0 out of 5 stars Ashley Wilmot (on Google) at Life Storage, Henrico, VA (#863)

"Very friendly and helpful! Great online presence easy to navigate and quick!"

February 13, 2020
Rated 5.0 out of 5 stars Jocelyn Marie (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca was very helpful and gave me allll the information I would need about my storage unit d Thankssss!!"

February 08, 2020
Rated 5.0 out of 5 stars Nick Tuzzo (on Google) at Life Storage, Henrico, VA (#863)

"Great facility. Very clean."

February 01, 2020
Rated 5.0 out of 5 stars Rachel Siewers (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca was amazing! Patient, helpful, and invested in me and passionate about the company. Friendly and put me at ease and made me excited to store at Life Storage. Thanks Rebecca!!"

January 15, 2020
Rated 5.0 out of 5 stars Alex Coyner (on Google) at Life Storage, Henrico, VA (#863)

"Very friendly staff and a fantastic breezeway to safely bring in items away from the weather."

January 02, 2020
Rated 5.0 out of 5 stars Gordon Gray (on Google) at Life Storage, Henrico, VA (#863)

"Great customer service!! Rebecca made the process of getting a storage unit easy!"

December 29, 2019
Rated 5.0 out of 5 stars Rich Warthen (on Google) at Life Storage, Henrico, VA (#863)

"This is an awesome storage facility! Rebecca, the manager keeps it in tip top shape at all times. She is totally customer service oriented and a pleasure to deal with. I originally selected this facility because it is built of metal and concrete unlike competitors which are built of flammable materials. I have stayed even though we moved farther away because Rebecca is so great."

December 21, 2019
Rated 5.0 out of 5 stars Shandell Howell (on Google) at Life Storage, Henrico, VA (#863)

"Briana is awesome! Thanks for being so kind!"

December 21, 2019
Rated 5.0 out of 5 stars Cavalier Moving (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca here at Life Storage is always a pleasure to work with and this facility is top notch! Would trust them storing any of my belongings!"

December 16, 2019
Rated 5.0 out of 5 stars Patricia Trojanowski (on Google) at Life Storage, Henrico, VA (#863)

"I cannot say enough about the wonderful service Rebecca game me as I secured a storage unit for my belongings due to a move. Rebecca works hard to keep the units and facility spotless. She takes great pride in her job and it shows. Thank you Rebecca!!!!!!!!!!!!:)"

November 26, 2019
Rated 5.0 out of 5 stars Marrianne Gross (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca is the best! I love this storage, very clean and easy to access. If you need to come later in the evening you feel safe and secure. Will definitely recommend to friends and family. Thanks again Rebecca for being awesome!!!"

October 31, 2019
Rated 5.0 out of 5 stars Grant Richmond (on Google) at Life Storage, Henrico, VA (#863)

"Been a customer at many different storage facilities and this has been been the best. Rebecca the manager is top notch. Always extremely professional and courteous keeping me updated on all my deliveries. Thank you guys keep it up! - Tyler/Grant"

October 30, 2019
Rated 5.0 out of 5 stars Michelle (on LifeStorage.com) at Life Storage, Henrico, VA (#863)

"I did a search online"

October 20, 2019
Rated 5.0 out of 5 stars Timothy Lucas II (on Google) at Life Storage, Henrico, VA (#863)

"Place is clean and staff is helpful. No complaints here!"

October 17, 2019
Rated 5.0 out of 5 stars Michael A (on Google) at Life Storage, Henrico, VA (#863)

"Great and friendly service!!!"

October 07, 2019
Rated 5.0 out of 5 stars Tiffany Conner (on Google) at Life Storage, Henrico, VA (#863)

"Our experience was with Rebecca at Life Storage in Henrico and she was an absolute delight. She was so knowledgeable, courteous and helpful. She made our experience more than we ever expected. Her facility was well maintained, clean and bright. Thanks again for a WONDERFUL experience Rebecca!"

September 17, 2019
Rated 5.0 out of 5 stars Adam Megenity (on Google) at Life Storage, Henrico, VA (#863)

"Today was my first day in to learn about this facility and pricing. Rebecca was extremely professional and very polite. She took us on a tour of the various units we are thinking about renting and explained the entire process. She was patient and polite with all the questions we asked. We will definitely be leasing a unit from Rebecca. Excellent customer service!"

September 14, 2019
Rated 5.0 out of 5 stars Amber Smith (on Google) at Life Storage, Henrico, VA (#863)

"I've been a customer of Life Storage since 2018 and Rebecca has been an amazing contact for my unit. If I ever have an difficulties she always works with me to figure out the best solution and make sure she stays in close contact with me to get it cleared up. This morning I am so thankful to her for just being apart of Life Storage. The place is easy to access and very well kept. You will not be disappointed using their services. Thanks Guys!"

September 11, 2019
Rated 5.0 out of 5 stars Debra Corcoran (on Google) at Life Storage, Henrico, VA (#863)

"Just go rent a unit there! You will understand! Ask for Rebecca!"

September 07, 2019
Rated 5.0 out of 5 stars Julie (on LifeStorage.com) at Life Storage, Henrico, VA (#863)

"The staff has always been extremely helpful and unfailing polite and courteous. My things are stored due to a major life change which was hard for me but their kindness is helping me heal."

August 26, 2019
Rated 5.0 out of 5 stars Linda (on LifeStorage.com) at Life Storage, Henrico, VA (#863)

"Rebecca was awesome!!!!!"

August 23, 2019
Rated 5.0 out of 5 stars Bruce Solberg (on Google) at Life Storage, Henrico, VA (#863)

"Rebecca is always professional and helpful."

August 15, 2019
Rated 5.0 out of 5 stars Angel Ramos (on Google) at Life Storage, Henrico, VA (#863)

"Great customer service Rebecca stop her lunch break to help us out on a last minute need of storage unit. Walk us through the facility and completed the lease agreement quickly and smoothly HIGHLY RECOMMENDED"

August 14, 2019
Rated 5.0 out of 5 stars James Whelan (on Google) at Life Storage, Henrico, VA (#863)

"Great Service!"

August 09, 2019

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Richmond, Henrico and Church Run

Our self storage facility on Cox Rd is located northeast of the I-64, between Westerre Pkwy and W Broad St, near Short Pump Park. Click here for directions to this Life Storage.

At Life Storage Facility #863, we offer great property security systems and clean, affordable storage units to rent for the residents of Church Run, Innsbrook, Laurel, and other neighborhoods in Henrico, VA. Call us with questions, reserve online, or click here to compare other storage units in Richmond.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment