Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
24 Hour Access
Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
40' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #863, Henrico
We at Life Storage want to maintain the best storage facilities in Henrico, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
4.96 out of 5
based on 32 of our most recent Reviews
Julie from Henrico, VA
5.0 out of 5
"The staff has always been extremely helpful and unfailing polite and courteous. My things are stored due to a major life change which was hard for me but their kindness is helping me heal."
Review posted on August 26, 2019
James from Mechanicsvilled, VA
5.0 out of 5
"The facility I use is well maintained and professionally run. I am very confident my property is well secured."
Review posted on June 27, 2019
Linda from Henrico, VA
5.0 out of 5
"Changed my impression of what a storage place could be.
I had 4 other people help me move things to the unit(s) and they felt similarly.
My son is now interested in securing a unit.
The staff made me feel like I was a star boarder!
I LOVE coming to this location! I feel welcomed & safe.
I can't say enough good things about this place!
THANK YOU!"
Review posted on May 19, 2019
Karen from Henrico, VA
5.0 out of 5
"Rebecca has been so wonderful to me each month. She has been so sweet and always in a smiling,caring and thoughtful manner. I have had to extend my stay repeatedly and she has kept me informed been so helpful."
Review posted on April 03, 2019
Linda from Richmond, VA
5.0 out of 5
"It was easy to come and go. Very safe Carts readily available. Good facility."
Review posted on November 23, 2018
Marcy from Henrico, VA
5.0 out of 5
"Excellent, efficient service and incredibly clean facility. Temperature control is on point."
Review posted on October 10, 2018
Cheryl from Glen Allen, VA
5.0 out of 5
"I really enjoyed using Life Storage. It felt clean and safe; the carts were almost always available and when they were not, people were great about sharing. This was an important part of our home sale and move and the support we received from the Life Storage team was great. Thank you!"
Review posted on July 23, 2018
Christopher from Henrico, VA
5.0 out of 5
"I was very pleased with the help I received when I came in to get my storage unit. I was also very pleased with the help I received when I got my access pin mixed up and the guy in charged helped me out. Excellent Service overall and I am extremely pleased. Thank you!"
Review posted on April 30, 2018
Tara from Richmond, VA
4.6 out of 5
"My ratings are based on the last few months I rented. There was a change in mgt and it was for the better. The only on-going issue I had was the smell and I think if you got some automatic freshners it would be appreciated."
Review posted on March 27, 2018
Joseph from Richmond, VA
5.0 out of 5
"You met every expectation and I was very impressed
"
Review posted on March 27, 2018
Kevin from Mechanicsville, VA
5.0 out of 5
"The associates were fast and friendly and they took care of me."
Review posted on March 16, 2018
Caressa from Henrico, VA
5.0 out of 5
"David at Cox Road was exceptional, patient and kind."
Review posted on December 23, 2017
Asa from Henrico, VA
5.0 out of 5
"David provided excellent customer service and was a pleasure to work with."
Review posted on November 30, 2017
Carolyn from Henrico, VA
5.0 out of 5
"The manager is extremely helpful and very kind. I also would like to acknowledge the female sales person on the weekends - she was kind and very helpful."
Review posted on October 18, 2017
Tara from Henrico, VA
5.0 out of 5
"Jessica was very nice & helpful & made great suggestions. Dave was also great."
Review posted on September 28, 2017
Achirangshu from Irvine, CA
5.0 out of 5
"I feel lucky to have David at front desk!!. This is the first storage I ever used and David made it so simple that I expectation on any storage rental has been significantly high. He guided me on different options that would be most appropriate for me, without any sales pitch or any wrong means earning more.
My move was stressful and in a very short notice when I realize I have to rent a storage to temporarily store my 2 bed room household, I was worried as I had no idea about cost, logistics or process. I feel fortunate as I got David in front desk and he made it so easy that I felt I should keep a storage for long term :) He is kind, nice and a good adviser.
I hope I will not need storage again soon, but if I do, I will straight away rent life storage without a second thought for sure !
Thank you David for all your help and support."
Review posted on September 25, 2017
Thomas from Manakin Sabot, VA
5.0 out of 5
"It had been a long time since we rented a storage space and were delighted how much better our accommodations were from our last experience. "
Review posted on September 25, 2017
Gaile from Henrico, VA
5.0 out of 5
"David, at store 863, Excellent customer service and product knowledge, thank you, and a great price and clean facility!"
Review posted on August 02, 2017
Thomas from Henrico, VA
4.6 out of 5
"Wish my long term rental (about 12-16 months) was less expensive. Perhaps a lower rate the longer one rents. Thx "
Review posted on July 27, 2017
Diane from Henrico, VA
5.0 out of 5
"James, the onsite manager was amazing! This was my first time securing a storage unit but was referred to you by a family member. I cannot speak highly enough of James!! The facility is welcoming, clean and very organized. I am happy I selected LifeStorage and will recommend you to anyone needing a storage unit. Thanks for exceeding my expectations!"
Review posted on June 30, 2017
Lorna from Richmond, VA
5.0 out of 5
"I was greated with a smile and provided helpful information about specials and the process of renting there. The manager James is probably the nicest person I have met in awhile. He is always smiling and looking to help."
Review posted on June 27, 2017
Aya from Henrico, VA
5.0 out of 5
"Your property manager goes the "extra mile" in customer care. We really appreciated all his help."
Review posted on June 07, 2017
Anh-Thy from Glen Allen, VA
5.0 out of 5
"Very happy with James's help. He was courteous and nice. Space was very clean. We were able to purchase what we needed for packing."
Review posted on May 22, 2017
Frank from Henrico, VA
5.0 out of 5
"I was highly impressed with the staff and the treatment I received. They were very friendly and always smiling. "
Review posted on April 24, 2017
Terry from Manakin Sabot, VA
4.4 out of 5
"Facility was new and very nice but prices were high."
Review posted on March 23, 2017
Lonnie from Henrico, VA
5.0 out of 5
"I was very impressed with the facility and the staff. Very clean and the staff is very helpful. I have used other storage facilities in the past and this is by far the best experience."
Review posted on March 02, 2017
Roberto from Richmond, VA
5.0 out of 5
"Both James and Jacob were very helpful in arranging the storage space."
Review posted on February 16, 2017
Harry from Glen Allen, VA
5.0 out of 5
"I was call by my name when I would go in to ask questions or pay my bill. Great people!!"
Review posted on January 23, 2017
George from Richmond, VA
5.0 out of 5
"EVEN though the Giants are NOT going to the Superbowl, it was great to have a space with Uncle Bob. Have told many people about how great you are.
"
Review posted on January 23, 2017
Janice from Roseville, CA
5.0 out of 5
"The space was clean and large enough to meet needs."
Review posted on January 18, 2017
Diane from Richmond, VA
5.0 out of 5
"facility is neat, clean & easily accessed when I need it. "
Review posted on November 29, 2016
James from Glen Allen, VA
5.0 out of 5
"Very easy process. I met with David and he walked me through everything and was informative about the facility and expectations from renters."
Review posted on October 29, 2016
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Our self storage facility on Cox Rd is located northeast of the I-64, between Westerre Pkwy and W Broad St, near Short Pump Park. Click here for directions.
At Life Storage Facility #863, we offer great property security systems and clean, affordable storage units to rent for the residents of Church Run, Innsbrook, Laurel, and other neighborhoods in Henrico, VA. Call us with questions, reserve online, or click here to compare other storage units in Richmond.
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