Self Storage Units near Richmond in Midlothian, VA, 23112

"Aaron was super helpful and made the whole experience a pleasure!"

"Amazing experience! So simple, I was in and out in 10 minutes and got to see units so I could plan. Extremely fair price, and Aaron was so helpful and friendly! Definitely will use again and recommend!"

"Aaron was the absolute best.! He was very helpful, polite and knowledgeable. Facilities are excellent."

"Very nice staff! Very accommodating."

"Great Service and clean facility! Good rates."

"Great customer service! This place is clean and affordable."

"very pleased with service and pricing. Clean facility and Very secure!"

"Exterior/door entrance ways and elevators need a good cleaning!"

"Great staff"

"Easy to use and not expensive. Nothing to really complain about."

"Reasonable prices, secure access, climate controlled. Do recommend"

"Plenty Locks And Plenty Cops All Around. Your Items Are Safe Here."

"Extremely helpful staff and clean and cool facilities. Temperature-wise cool that is."

"Lauren was incredibly helpful and sweet! I would choose Life storage solely based off of her exceptional people skills. She was great!"

"Lauren was absolutely amazing and super helpful! Glad to store my stuff here and will be here for a while!"

"John was extremely helpful answering questions and getting us set up with our unit!"

"Lauren is the best, amazing customer service. Very easy to deal with and quick process to get our unit."

"Stop in to check out spaces. Lauren was amazing and knew her stuff. Thanks!"

"I stopped by to check out prices and look around and Lauren was very nice and professional!"

"I recently visited in need of a unit and I was met with awesome service by Lauren, she was helpful and answered all my questions well."

"All has been fine other than a rate increases, doors going down and not working sometimes and late fees on payment 3 days late Over the holidays. People have been nice and facility is good."

"Great company! Exceptional staff, I was helped by a young lady named Lauren who answered all my questions and patiently met all my needs. I will definitely be recommending any friends or family in the future."

"Came in to look for a small unit to put my babies things from when she was born as they are taking up space in my small townhouse. Was greeted by Lauren and she stuck with me the entire time and answered all my silly questions with ease and a great attitude. Will DEFINITELY be getting a unit at this location thanks to her!!!"

"Mrs Finnegan provived excellent service from showing the unit to putting a lock on. Attitude is everything."

"Great property and very well maintained. Great staff, Lauren was able to answer all my questions and get the correct unit to fit my needs. Highly recommended for not only price but staff!"

"While searching for a place to store my holiday boxes, I had the pleasure to have helpful conversation with an employee named Lauren. She was very helpful and knowledgeable when answering my question."

"Thanks so much for the help Lauren! Definitely made my day a lot less stressful!"

"Lauren was awesome! Very nice accommodating and clean facility"

"Great location, very clean and the employee( Lauren) was very helpful with getting me all the information I was seeking."

"Lauren was very kind and helpful! Very informative as well!"

"What a nice place, clean, well managed and staffed. I feel safe keeping my stuff there and the associates store manager, Lauren always has great tips and is super helpful!"

"LaToya is awesome!! Go here. It’s clean, cool and all business! Thanks LaToya!"

"I am a current client at Life Storage and needed assistance the other day. I was helped by Lauren Finnegan, she was a pleasure to work with and was very prompt at getting my paperwork done in a speedy fashion."

"I visited this location today and spoke with a woman by the name of Lauren. She was very polite and answered all my questions very throughly, and believe me I had a whole bunch of them. Overall, it was a great experience and I will hopefully be doing business here soon!"

"Came in this past week to look at some spaces, Lauren was extremely helpful and gave me all the necessary information needed to find a space. I will definitely be back one I have decided what will work best!"

"Excellent customer service!"

"Stopped in today to get setup. Lauren made the process simple and seamless and was a pleasure to work with! Thanks"

"Lauren was amazing. She walked me through all the legal elements of the business but more importantly she talked to me as a person rather than just another customer. It was am amazing experience. And the Facility was amazing as well. Very well maintained. Only down side was no real level place to park when loading and unloading."

"While I spoke with Toya at there other property Lord knows that great customer was here at this property also I stated what A pleasure to have another beautiful conversation with her again show me a unit that I will be renting real soon thank you Toya 👍👍"

"Lauren was simply amazing! She was so courteous and helpful. She answered all of my questions and assisted me. I appreciate her and recommend this location."

"Starting off - the associate was extremely unprofessional when I signed up - standoffish and rude, and told me repeatedly how hung over she was from the night before.  Which, is probably why she did not set me up on automatic payment like I specifically asked when I told her that I wanted the card I paid with to be the one that was charged for my monthly fee.  A few weeks later, I came by to get something out of my unit, and was locked out.  I then had to wait almost 40 minutes for the working associate to get back to the office because they had gone to lunch and the main help number couldn't do anything.  When he finally arrived, he explained that I hadn't set up automatic payments - and I explained that I was under the expectation that I HAD, especially since I asked to be.  I then had to wait another 25 minutes while he got in touch with the "area manager" to issue me a credit in the amount of the late fee, that I should have never been charged.  No one even reached out to see if there was an error before locking the unit.  In addition, I asked if I could just pay it to get into my unit as I was on my lunch break, and then get refunded the late fee - nope!  They have to remove it first.   Fast forward to two weeks later when I moved out - and the doors that were broken on the left side of the building when I had the payment debacle - ARE STILL BROKEN!!!!!!!!  How do they expect people to move in and out of a storage unit via ONE door on the weekends?  There were moving trucks EVERYWHERE, people were blocking the one usable door, and it was an absolute cluster.  This place is a joke."

"Clean facilities and Latoya is the only one I see cleaning whenever I do come in. A sweet lady and very helpful"

"I had thee best experience with Ms. Latoya here. She answered any and all my questions. Really before I could ask she had the answer. I will definitely recommend to ask for her when renting units here."

"Nice clean new facility 1 month free even their 5x10 is large enough to store quite a bit of stuff. Toya and John are very pleasant."

"Life Storage came in handy when I was in the process of moving. Toya was a great help in getting me set up. Would definitely recommend!"

"What can i say about this life storage experience. During this pandemic its been so hard trying to find places open and willing to still service people with good customer service. and the store manager Toya did just that. she made sure I was well aware of all the cleaning protocols and how my stuff was not going to have any issues like the last storage facility that i had. thanks so much for all your hard work!!!!"

"The team at Life Storage (Branch Point Drive) is absolutely terrific; in particular, Lauren and John are extremely polite, friendly, helpful and engaging. The facilities are state-of-the-art and maintained beautifully! Our family has had up to three units at a time at Life Storage during a recent, big move; Life Storage was the perfect choice! Fantastic customer service, spotless facilities and just an overall welcoming and inviting space - you can't go wrong with Life Storage at Branch Point Drive!"

"Nice storage facility near Woodlake. It’s always been clean and comfortable when going there. The staff seems to take care of it and are customer friendly focused. Lorin exemplified that the other day simply by asking if everything was okay while she was making her rounds seeing I was going through the daunting task of sorting through two storage units my family has."

"This facility has been a great help for my storage needs. The staff are professional and friendly. The facility is always clean as is my personal unit. I want to give Susan and Lauren a sincere thanks for being very helpful and providing really great customer service with my issue. It was handled promptly and I am completely satisfied with the outcome."

"Price goes up regularly (from 65 to 93) and there are critters, droppings and smells in all of my items. After spending thousands, just to spend $20 to dump it all is disappointing to say the least."

"Excellent customer service with Kendall. Facility is clean and convenient."

"Latoya is always a phone call away. If I have any questions about my storage needs. She makes sure she sends reminders about late payments as well as any other information I needed to know. She deserves all the praise!!!! THANKS LATOYA!!!!"

"Lauren was very attentive and helpful."

"Thank you Latoya and staff! I had a situation and both the manager and trainie were very professional, understanding and helpful! I would highly recommend this storage facility!"

"Kendall was very helpful with selecting the right size unit for my needs and answering my billing questions. This facility is a hidden gem. If you drive by too fast you just might miss it."

"Kendall at the front desk today was super sweet and helpful! Very nice facility!"

"Very pleasant and helpful! Helped me with deciding on the size I needed. The facility is clean and easy to access."

"Great experience! Lauren F. Helped make our moving in go so smoothly."