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Life Storage in Norfolk (#161)

385 S. Naval Base Road Norfolk, VA 23505
  • Phone: 757-480-1720
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 6:00am—10:00pm *
  • Office Closings
    • 04/30 - 1:30pm-2:00pm
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
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Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 6:00am—10:00pm *
  • Office Closings
    • 04/30 - 1:30pm-2:00pm
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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    * Storage space size is approximate.

    Happy Life Storage Customers

    Life Storage in Norfolk, VA (4.7 out of 5) based on 363 ratings Write a Review
    • "Thank you all for such an AWESOME experience. "

      Rating: (5.0 out of 5)
      Irene - Norfolk, VA March 1, 2017
    • "Love the customer service. Always polite and friendly"

      Rating: (4.8 out of 5)
      Betty - Norfolk, VA February 19, 2017
    • "the two ladies at the norfolk office were awesome!"

      Rating: (5.0 out of 5)
      Tobi - Norfolk, VA September 18, 2016
    • "Availability of different units was nice"

      Rating: (5.0 out of 5)
      Laura - Norfolk, VA July 23, 2016
    • "Rate was what I reserved. No hidden fees or up charges. "

      Rating: (4.4 out of 5)
      James - Norfolk, VA June 16, 2016
    • "The staff was extremely helpful. Everything seems to be going well."

      Rating: (4.8 out of 5)
      Mae - Norfolk, VA June 6, 2016
    • "You provided the van I needed to move my things to the storage. That helped me pay for my storage space :)"

      Rating: (4.6 out of 5)
      Pamela - Norfolk, VA June 3, 2016
    • "My expectiations were met by informing me of services I didn’t expect."

      Rating: (5.0 out of 5)
      Gertrude - Chesapeake, VA May 25, 2016
    • "Uncle Bob's always has what I am looking for in storage. I always use them for all my storage needs."

      Rating: (4.8 out of 5)
      Ethel - Norfolk, VA May 25, 2016
    • "The associate had to get a copy of my insurance faxed over and she went the extra mile and mailed me a copy excellent customer service "

      Rating: (5.0 out of 5)
      Scott - Norfolk, VA April 25, 2016
    • "I was satisfied with service I came in to this location because I knew they had good customer service from a previous time I used them"

      Rating: (4.6 out of 5)
      Louisa - Norfolk, VA April 25, 2016
    • "It was what I expected. Wanted a better price."

      Rating: (4.2 out of 5)
      Ronel - Norfolk, VA April 25, 2016
    • "Overall experience was great. No complaints."

      Rating: (5.0 out of 5)
      Tara Jay - Norfolk, VA April 20, 2016
    • "Had the paperwork ready explained insurance to me drove me to the unit and helped me with a lock"

      Rating: (5.0 out of 5)
      Gary - Norfolk, VA April 12, 2016
    • "Couldn't be happier with my storage space and service. Keep up the great work! Thanks"

      Rating: (5.0 out of 5)
      John - Norfolk, VA February 24, 2016
    • "The employees were ALWAYS kind at that location. When the system was down at another location where I wanted to make a payment so the associate at my location made a note of it so I wouldn't get a late fee and I was able to drop off payment that night. They never gave me it's your problem attitude, always willing to help, even when I was in error. "

      Rating: (4.7 out of 5)
      Candice - Norfolk, VA February 23, 2016
    • "My transaction was handled very professionally with kindness and respectfully in the office. However I did have two concerns: 1) I had to wait to be helped because of previous customers which was fine, however I am disabled and was recently released from the hospital. It just would have been nice to have a chair or bench to sit while waiting. 2) When we went to the storaged assigned to us, it had a lock on it already which required more waiting."

      Rating: (5.0 out of 5)
      Jennifer - Norfolk, VA February 21, 2016
    • "This my 3rd time working with this location. And they are Awesome. I look for to working them again in the future."

      Rating: (5.0 out of 5)
      Augustus - Bronx, NY February 11, 2016
    • "You guys are the best!!"

      Rating: (5.0 out of 5)
      Matthew - San Diego, CA December 27, 2015
    • "Having suffered a stroke and having to move unexpectedly during my sister and nephew's short visit from North Carolina to accomplish my moving to her house, I was extremely pleased when I asked Bart if I could borrow a broom from the office to sweep out the two spaces I was vacating and he responded by saying not to worry about that, that they would take care of it. It had already been a long day for me and I had been on my feet for many hours though my limits at that time was only 20 or 30 minutes without being tired. Many thanks and just letting you know you have a wonderful caring staff there. Thanks again."

      Rating: (4.5 out of 5)
      Sidney - Norfolk, VA November 24, 2015
    • "The staff was always very pleasant to speak to and very helpful!"

      Rating: (5.0 out of 5)
      Crystal - Norfolk, VA November 23, 2015
    • "The customer service at Uncle Bob's storage is superb. A special shout out to Bart, he is truly a great asset to the business. "

      Rating: (5.0 out of 5)
      Stacy - Norfolk, VA November 23, 2015
    • "For me i was thinking [i need a lot of space) but Mr.Bart was very helful and help me to choose the right space and i save a lot of money:) Thanks."

      Rating: (5.0 out of 5)
      Nilder - Norfolk, VA October 30, 2015
    • "Everything was as expected. Good customer service, always open when I needed to be there, the temperature controlled space was always stable, and my rate was never toyed with. Thank you"

      Rating: (4.8 out of 5)
      Brian - Norfolk, VA August 28, 2015
    • "Bart made everything about this location great. I wouldn't want to know what would happen if he wasn't there. "

      Rating: (5.0 out of 5)
      David - Norfolk, VA August 23, 2015
    • "I was dealing with the death of my son and need storage to put his belongings in and everyone I dealt with was so kind and supportive and very helpful to me. Thank you very much!"

      Rating: (5.0 out of 5)
      Sherry - Norfolk, VA July 31, 2015
    • "I was very pleased the the Manager at the my location. He was honest, attentive, and personable. Having worked as an assistant manager at a local storage facility, I made the choice to stay at Uncle Bob's [Life Storage] because of the awesome customer service experience I had. "

      Rating: (4.8 out of 5)
      Najm - Norfolk, VA July 28, 2015
    • "Your staff was incredibly friendly, helpful and accomedating. I'm very happy I chose to store my things here; I am confident I made the right choice."

      Rating: (4.7 out of 5)
      Ashley - Virginia Beach, VA July 24, 2015
    • "You all are awesome! I wish I had found you years ago!!"

      Rating: (5.0 out of 5)
      Monica - Virginia Beach, VA July 24, 2015
    • "Everything was great. I've used this location before and am a returning customer."

      Rating: (5.0 out of 5)
      Jason - Norfolk, VA June 25, 2015
    • "Everyone was eager to help and fun to deal with. I might bring my lunch one day and hang out for awhile,"

      Rating: (5.0 out of 5)
      George - Pace, FL May 27, 2015
    • "Very good pricy and the staff gave me the feeling that they all wanted to help me."

      Rating: (4.7 out of 5)
      Anonymous - Norfolk, VA May 26, 2015
    • "Very friendly, resourceful, affordable and knowledgable. "

      Rating: (5.0 out of 5)
      Ebony - Rocky Mount, NC May 26, 2015
    • "I use the navel base rd location in Norfolk and they are always polite and quick to help with any questions or concerns I have. I can pay online but I love going in to pay because I always leave smiling. "

      Rating: (5.0 out of 5)
      Aulbrey - Norfolk, VA May 4, 2015
    • "I really enjoyed talking with the rep - he was the manager and was very efficient - gave me a tour around the facility showing me the security and showing me the best ways to park my boat"

      Rating: (5.0 out of 5)
      Robert - Norfolk, VA May 3, 2015
    • "I am just storing my truck there as I am on deployment. So we will see what I actually think when I return to see the shape of my truck"

      Rating: (4.0 out of 5)
      Jesse - Norfolk, VA April 28, 2015
    • "Nice place "

      Rating: (5.0 out of 5)
      Donnie - Norfolk, VA April 27, 2015
    • "Workers were very professional and friendly and explained the contract thoroughly they also gave good advice about locks and mattress covers "

      Rating: (5.0 out of 5)
      Joan - Norfolk, VA April 27, 2015
    • "Excellent and very helpful."

      Rating: (5.0 out of 5)
      Joseph - St Louis, MO April 13, 2015
    • "Everyone(Bart, Stephanie, and Lindsey) were all so helpful and pleasant to me. In addition, each one gave very important information about the service and products. I have told everyone I know about the service and people.what s great place.;-)"

      Rating: (5.0 out of 5)
      Jill - Norfolk, VA March 27, 2015
    • "Easy seamless experience almost as if the storage unit was in my back yard...Very satisfied"

      Rating: (5.0 out of 5)
      Arthur - Norfolk, VA March 8, 2015
    • "My kudos to the staff at this Uncle Bobs [Life Storage]!"

      Rating: (5.0 out of 5)
      James - Virginia Beach, VA January 24, 2015
    • "Our entire time here was perfect!"

      Rating: (5.0 out of 5)
      Chelby - Seymour, TN December 30, 2014
    • "The staff is incredible! Great care is taken to ensure that our needs are met and exceeded. I wouldn't use anyone else. "

      Rating: (5.0 out of 5)
      Joseph - Norfolk, VA December 30, 2014
    • "An excellent manager, Bart, at the Naval Base Road facility. Probably the best all around manager I have ever encountered at any storage facility. Give the guy a RAISE."

      Rating: (4.7 out of 5)
      Robert - Norfolk, VA December 23, 2014
    • "Great example of great people delivering great customer service!"

      Rating: (4.8 out of 5)
      Damon - Norfolk, VA December 19, 2014
    • "We appreciate a safe place to store our belongings and the convenient reminds for billing. "

      Rating: (5.0 out of 5)
      Kenneth - Norfolk, VA November 26, 2014
    • "I received excellent service"

      Rating: (5.0 out of 5)
      Rosa - Norfolk, VA November 26, 2014
    • "Good services."

      Rating: (4.4 out of 5)
      Enrique - Norfolk, VA November 22, 2014
    • "the representative was very helpful and professional and knowledgeable."

      Rating: (5.0 out of 5)
      Ricky - Durham, NC October 28, 2014
    • "everything is great"

      Rating: (4.8 out of 5)
      Racheal - Norfolk, VA September 23, 2014
    • "I was greeted very nicely and the service was top notch."

      Rating: (5.0 out of 5)
      Frank - Norfolk, VA September 17, 2014
    • "On two occasion I could not get access through the gate , this within itself caused me to be late for my jobs.the last time I had to jump the fence because getting someone on the phone was not possible.I needed my equipment s for work "

      Rating: (3.0 out of 5)
      Christopher - Norfolk, VA August 27, 2014
    • "Great job!"

      Rating: (5.0 out of 5)
      John - Natchez, MS August 9, 2014
    • "I have been with this company for over a year and so far so great."

      Rating: (5.0 out of 5)
      Oliver - Norfolk, VA August 6, 2014
    • "I am encouraged to rent with uncle in the future."

      Rating: (4.6 out of 5)
      Arthur - Norfolk, VA August 2, 2014
    • "Great place to store my personal and business items. I would recommend them to anyone."

      Rating: (5.0 out of 5)
      Cleveland - Norfolk, VA June 27, 2014
    • "I have recommended Uncle Bob's to a number of family and friends in the last 4 years of being a customer. Bart Baker was the most attentive and caring store manager that I have ever had the pleasure of dealing with. Kudos to Bart!!"

      Rating: (5.0 out of 5)
      Eugene - Norfolk, VA May 25, 2014
    • "I appreciate everyone Naval Base Rd. I had to store my things for about a year the people there made that better experience than I had imagined. Thanks."

      Rating: (5.0 out of 5)
      Edward - Hendersonville, TN May 24, 2014
    • "I stored my car at Uncle Bob's for a 9 month deployment. Upon returning, the battery was dead. The owner Bart used his own cables and vehicle to help jump my car. Even when it turned out that I would have to get my car towed to have the battery replaced, Bart was very helpful and went above and beyond in his customer service, which is rare this days. If I ever needed to use storage again, I would definitely go to this location."

      Rating: (4.8 out of 5)
      Quinisha - FPO, AE May 23, 2014
    • "I did not expect to have available a cold beverage (free of charge) after moving 67 boxes of files from one storage unit to this new storage unit. It was a nice surprise."

      Rating: (4.9 out of 5)
      Anonymous - Norfolk, VA May 21, 2014
    • "You're tops in my book!"

      Rating: (4.8 out of 5)
      Elyse - Norfolk, VA April 13, 2014
    • "There were more benefits of renting storage space than I expected or would have understood had they not been pointed out and explained."

      Rating: (5.0 out of 5)
      Karl - Norfolk, VA March 27, 2014
    • "Bart and his staff go far and beyond professionalism. I recommend them to everyone."

      Rating: (5.0 out of 5)
      Carolyn - Norfolk, VA March 25, 2014
    • "As this was the first time I ever rented a storage unit, I had alot of questions. The girls in the office; both on the phone; and inside the office; had wonderful customer service skills and acted highly professional and friendly. "

      Rating: (5.0 out of 5)
      Renee - Norfolk, VA March 23, 2014
    • "Always greated with a smile. Neat and clean environment. Staff always willing to help."

      Rating: (5.0 out of 5)
      Joy - Norfolk, VA March 23, 2014
    • "This survey was based on the Norfolk, VA only! Bart at the Norfolk location is amazing! The Kiln Creek location is horrible!"

      Rating: (4.1 out of 5)
      Anonymous - Newport News, VA March 21, 2014
    • "The Staff is always helpful and courteous."

      Rating: (5.0 out of 5)
      Linda - Norfolk, VA March 1, 2014
    • "I have had the several storage units at the Norfolk facility (Navy Base road)and have been a continuous customer there for more than ten years, main reason is that I feel the associates are like family and they are very, very good at looking out for me. I'm very happy with them."

      Rating: (5.0 out of 5)
      Larry - Pensacola, FL March 1, 2014
    • "Wonderful service, especially from Bart, I think is his name. Above and beyond."

      Rating: (5.0 out of 5)
      Courtney - Norfolk, VA February 27, 2014
    • "I feel very safe on the premises."

      Rating: (5.0 out of 5)
      Ellyn - Norfolk, VA February 26, 2014
    • "Good job."

      Rating: (5.0 out of 5)
      Penelope - Virginia Beach, VA February 26, 2014
    • "Great service. Best storage facility i've used during my 19 years in tne military."

      Rating: (4.6 out of 5)
      Allen - Norfolk, VA February 26, 2014
    • "Naval base rd. Norfolk. Always service. Been there 8 years"

      Rating: (5.0 out of 5)
      George - Norfolk, VA February 26, 2014
    • "Very polite and friendly, quick service and understanding!"

      Rating: (5.0 out of 5)
      Shawnon - Norfolk, VA February 26, 2014
    • "been using this storage for many years and always happy with the people and how well the place is kept up and is well light. "

      Rating: (4.6 out of 5)
      Anonymous - El Cajon, CA February 26, 2014
    • "I am overall satisfied and my expectations are being meet."

      Rating: (4.0 out of 5)
      Charlie - Norfolk, VA February 26, 2014
    • "All the employees are very nice and always greet me when I rum into them and they even remember my name!"

      Rating: (5.0 out of 5)
      Cheryl - Norfolk, VA February 3, 2014
    • "Thank you for all you have done and all you do."

      Rating: (5.0 out of 5)
      Julie - Norfolk, VA January 23, 2014
    • "We were very impressed"

      Rating: (5.0 out of 5)
      William - Norfolk, VA December 23, 2013
    • "Great service, thank you."

      Rating: (5.0 out of 5)
      Erika - Norfolk, VA November 4, 2013
    • "I really like that you rent truck free when first renting a unit. I wish maybe there would be incentives/rewards for continued loyalty and good payment...maybe after a year of no late payments, one free month or discount? Thanks for all you do. Very pleased with price and service. Trash cans would be nice too. :-)"

      Rating: (4.5 out of 5)
      Brandi - Norfolk, VA October 18, 2013
    • "I have used Uncle Bobs storage previously and have been extremely please. Always same location and Latonya I think was her name was so kind and friendly"

      Rating: (4.8 out of 5)
      Judith - Norfolk, VA October 17, 2013
    • "Keep the good work up in providing storage for a Sailors and everyone who for some reason has to put their stuff in storage."

      Rating: (5.0 out of 5)
      Augustus - Bronx, NY October 3, 2013
    • "Keep up the good work."

      Rating: (5.0 out of 5)
      Business Assco. - Norfolk, VA September 19, 2013
    • "Bart is a great ambassador for Uncle Bob's [Life Storage]!"

      Rating: (5.0 out of 5)
      Keri - Virginia Beach, VA September 6, 2013
    • "It's all good."

      Rating: (4.6 out of 5)
      Diane - West Babylon, NY September 3, 2013
    • "We visited three branches the day we set up our storage, and we uniformly dealt with pleasant, helpful people who wanted us to get exactly what we needed at the best price possible. I was very impressed."

      Rating: (5.0 out of 5)
      Alan - Baltimore, MD August 31, 2013
    • "keep up the good work I don't mind being published but how about native from norfolk"

      Rating: (4.4 out of 5)
      Wilma - Norfolk, VA August 30, 2013
    • "Getting the unit was quick & easy. Moving my stuff in was also a breeze."

      Rating: (4.8 out of 5)
      Keri - Hilliard, FL July 24, 2013

    Location Features

    • Life Storage Store Climate & Humidity Controlled Storage Units

      These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

    • Life Storage Store 24 Hour Access

      Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

    • Life Storage Store Extended Access Hours

      Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

    • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

    • Life Storage Store Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

    • Life Storage Store Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

    • Life Storage Store Vehicle/Boat Parking

      This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

    • Life Storage Store Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

    Serving Norfolk and Suburban Acres

    A beach-going habit often means you have a large collection of seasonal supplies taking up space year-round. If you need boat parking, Life Storage of Norfolk offers that service. There are multiple sizes of storage units to hold your other valuables, including some with climate and humidity controls to help keep your property in good condition. Life Storage is just four miles down the road from the naval base.

    ALSO SERVING COMMUNITIES OF: Portsmouth, Virginia Beach