A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Norfolk, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I was helped by Yolanda (hope my spelling I correct). She was highly professional, helpful and represented the company to the highest standard. Definitely would recommend this location to anyone based on my experience."
"Absolutely wonderful !! Management was Professional,friendly and down to earth .They were completely transparent on pricing and rate structure for the rental units. No surprise's or hidden agenda's. Everything was laid out bare nuckles and upfront. A superior organization."
"Had a great experience here for the last 14 months. About as easy as can be, I stored my furniture, and the payment got deducted automatically every month.
I never had to go through the hassle of making on online account, but from what I understand you can do that if you want.
Set it and forget it. Sarah helped me a lot with the move out process and I am thankful for the pleasant experience."
"Sarah was the most helpful service associate I have ever interacted with in this Industry. Whenever I need a storage facility again, I'm definitely coming back to Life Storage because of people like Sarah. Thank you."
"I needed last minute storage for a move. After doing research, I came across life storage and was helped by Sarah. She was amazing! She was kind and patient. Explained everything in detailed and made sure I was all set and ready to go by the time I left.
I walked in tired and anxious, and left smiling, laughing and at ease. She is truly a gem!!! Thank you!"
"Sarah was fantastic , so friendly and handled our storage needs so quick and professional. Highly recommend life storage . Our son is in the navy stationed at the naval base and this allows him the extra space he needs when on deployment !!"
"have been a customer at Life Storage for several years.I love the customer service. The people are so friendly especially Stephanie, Dale and Tina I love this place."
"Stephanie is the sweetest and most propmpt lady. She was very personable and kind when my mother in law passed and we took over the unit. Not only is everyone very nice here but they have the best prices and units."
"11/11/2021 I would like to say Stephanie is the best!! She has emmaculent customer service...she has helped me out with any moving/storage needs. Please rent from them they are the best."
"Hello,
Though, I could just write CUSTOMER SERVICE....
For me, those words do not express the warmth, the patience, and the kindness that I have received.
Ms. Stephanie employing these qualities, its so encouraging to know that someone cares.
Thank you."
"10/28 I came right in and was helped, ms lady took me right to my storage unit, exampled everything I needed to know, she also went over all paper quickly in the mix threw a few jokes in there too I highly recommend this place"
"I would say I had a rather demanding task but they were able to assist me in the most efficient and greatest way possible! Would recommend to anyone looking for storage."
"9/29/21 Very nice staff and very easy to and cheap to get in to. I literally pulled up with a truck load of stuff and got online and got right in. I didn't even have to speak with anyone. Very good prices too!"
"Daile/Dale not sure spelling was amazing to Naval Base Road location, best customer service and humor in years, any business. Moving my things from Shore drive different company, half the price/twice the service. Thank you, see you soon."
"I had Dale, a stand-in manager of another store in Norfolk while the permanent manager was on vacation & she truly went above and beyond for me. She came back after closing to allow me to start my lease on a unit. She literally saved the day, and made it a point to make things as easy & smooth as possible for me on my moving day! I wish I could rate this 10 stars in stead of just 5!"
"8- 8- 2021 my experience with STEPHANIE at the life storage is fantastic.. Very Very professional and is always there to answer questions and assist me. Her professionalism is 2nd to none and after looking in the neighborhood for storage near me I am 100% satisfied with my storage space and my experience dealing with such an obviously highly trained professional ."
"Cheapest price around and the manager was extremely nice. It's right down the street from another storage place, which is nice, but this was the way better deal."
"Inexplicably, the entrance gate was unmarked. I drove to the front office with the EXIT ONLY gate. So i had to turn around and go back. Otherwise, storage facility appeared to be ok.
But CLOSES AT 6:00 PM!"
"Great facility, great staff, only issue is we were told we would have 24 hour access to our unit and after ten pm the code no longer works. That has been frustrating."
"My experience at Life Storage has been great! Â Stephanie and Rebecca are sensitive to the needs of the customer. Â I highly recommend this facility for anyone who has storage needs."
"My experience at Life Storage has been great! Stephanie and Rebecca are sensitive to the needs of the customer. I highly recommend this facility for anyone who has storage needs."
"Both Stephanie and Rebecca have been totally awesome in their service to me and my wife. They have followed through on any promise or commitment they've ever made. They're also very attentive in either answering my calls or calling me back in a very timely manner. Overall, they are very friendly and very professional. I would recommend their location to anyone."
"Stephanie provided What’s In Your House with awesome service , gave us options and demonstrated the unit that would best fit our needs !!!! Very clean facility!!! Thank you kindly and affordable move in rates!!!!!!"
"Would be 5 starts but the price just went up for an unknown reason an I cant even utilize my entire cubic sq ft due to the vent running through my unit. Not to mention EVERYTIME I come by I have to sweep the hall!"
"This place is always spotless and the staff is always ready to assist. Donna has quoted me great rates in an attempt help my storage needs. Thank you so much..."
"They always take care of me while I was out on deployment Stephanie and her crew are always take good care of me and always helped me with whatever I needed.
I will be back."
"Stephanie at life storage is such a wonderful person she will go out of her way to help you and always have a great smile such a beautiful person we need more like her"
"Great storage service! The staff is always super friendly and helpful I've been renting from this business for almost 3 years now, the rates are low and fair. Stephany is the best!"
"Just want to Say Thank you to the LifeStorage Staff at Naval Base Road. They are always friendly and willing to to the extra mile. Stephanie and Donna you ladies Rock!!!! Many Thanks."
"The staff is extremely helpful and friendly. The grounds are kept immaculate. I would store my items here. The hours for entry are very workable. If you need storage check them out."
"I originally picked "Uncle Bob's" for my storage needs because the name reminded me of my own Uncle Bob back home. Amazingly, I have always felt like family here, even when the name changed to "Life Storage." That's especially true currently working with Stephanie, who goes above and beyond the norm to treat customers like valued members of her own family. Keep up the great work, Stephanie, because your service is very much appreciated!"
"Donna was very helpful! She answered all my questions...and I asked ALOT!!! She was very polite,very kind and professional.I would highly recommend Lift Storage. Thanks again Donna!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Norfolk and Suburban Acres
Our self storage facility on S. Naval Base Road is located west of the I-64, between Waco St and Virginian Dr, near United States Department of Navy. Click here for directions to this Life Storage.
At Life Storage Facility #161, we offer great property security systems and clean, affordable storage units to rent for the residents of Suburban Acres, Tanners Creek, Partra, and other neighborhoods in Norfolk, VA. Call us with questions, reserve online, or click here to compare other storage units in Norfolk.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
(Closed 5/25 1:30pm-6:00pm)
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
(Closed 5/27 1:30pm-6:00pm)
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 6:00 am - 10:00 pm
Tue: 6:00 am - 10:00 pm
Wed: 6:00 am - 10:00 pm
Thu: 6:00 am - 10:00 pm
Fri: 6:00 am - 10:00 pm
Sat: 6:00 am - 10:00 pm
Sun: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
