Storage Units near Suburban Acres in Norfolk, VA 23505

"Sarah was fantastic , so friendly and handled our storage needs so quick and professional. Highly recommend life storage . Our son is in the navy stationed at the naval base and this allows him the extra space he needs when on deployment !!"

"have been a customer at Life Storage for several years.I love the customer service. The people are so friendly especially Stephanie, Dale and Tina I love this place."

"Stephanie is the sweetest and most propmpt lady. She was very personable and kind when my mother in law passed and we took over the unit. Not only is everyone very nice here but they have the best prices and units."

"11/11/2021 I would like to say Stephanie is the best!! She has emmaculent customer service...she has helped me out with any moving/storage needs. Please rent from them they are the best."

"Ms.Stephanie was very helpful and didn’t mind helping us when we needed it. Thank you for Team LBL!!"

"Hello, Though, I could just write CUSTOMER SERVICE.... For me, those words do not express the warmth, the patience, and the kindness that I have received. Ms. Stephanie employing these qualities, its so encouraging to know that someone cares. Thank you."

"November 1st 2021. Had a great experience with clean spaces and a low cost at life storage. Would recommend!"

"Nov 1st-Stephanie Terry has been phenomenal and an asset to the company. Very friendly and outgoing very customer-centric and easy to chat with. I look forward to interacting with her when I come to pay my bill! She loves the Dallas Cowboys also 🤩! Thank you, John Evans Jr"

"November 1st 2021. Had a pleasant experience at this life storage location while purchasing an auction space."

"11/1: Great customer service and friendly management."

"11/01/2021. Stephanie is courteous, polite and good looking."

"Stephanie is very pleasant and nice to deal with."

"10/28 I came right in and was helped, ms lady took me right to my storage unit, exampled everything I needed to know, she also went over all paper quickly in the mix threw a few jokes in there too I highly recommend this place"

"Oct. 27, 2021... Fantastic service! Have never had a problem over 10 yrs. plus."

"I would say I had a rather demanding task but they were able to assist me in the most efficient and greatest way possible! Would recommend to anyone looking for storage."

"The price here was great and the first month free special was truly free and it was easy to sign up."

"9/29/21 Very nice staff and very easy to and cheap to get in to. I literally pulled up with a truck load of stuff and got online and got right in. I didn't even have to speak with anyone. Very good prices too!"

"Dale was very helpful and made the process very easy for me over the phone! Got me the unit I needed! Highly recommend."

"9/18/21 Helpful staff, moving in and out were both easy and smooth processes."

"Daile/Dale not sure spelling was amazing to Naval Base Road location, best customer service and humor in years, any business. Moving my things from Shore drive different company, half the price/twice the service. Thank you, see you soon."

"I had Dale, a stand-in manager of another store in Norfolk while the permanent manager was on vacation & she truly went above and beyond for me. She came back after closing to allow me to start my lease on a unit. She literally saved the day, and made it a point to make things as easy & smooth as possible for me on my moving day! I wish I could rate this 10 stars in stead of just 5!"

"Dale is awesome! 9 Aug 2021"

"8- 8- 2021 my experience with STEPHANIE at the life storage is fantastic.. Very Very professional and is always there to answer questions and assist me. Her professionalism is 2nd to none and after looking in the neighborhood for storage near me I am 100% satisfied with my storage space and my experience dealing with such an obviously highly trained professional ."

"Cheapest price around and the manager was extremely nice. It's right down the street from another storage place, which is nice, but this was the way better deal."

"Initial impression, fantastic customer service."

"Stephanie Is a constant professional and super helpful."

"Inexplicably, the entrance gate was unmarked. I drove to the front office with the EXIT ONLY gate. So i had to turn around and go back. Otherwise, storage facility appeared to be ok. But CLOSES AT 6:00 PM!"

"Great facility, great staff, only issue is we were told we would have 24 hour access to our unit and after ten pm the code no longer works. That has been frustrating."

"Nice staff, good starting deal that gave every other month free, easy access. Exactly what you want from a storage unit."

"One affordable and secure storage so far"

"Good security and clean units"

"Good customer service. Didn't like the hidden fee (insurance on your storage items). Why couldn't your home insurance extend to your storage?!?"

"The people were extremely nice and helpful. Great experience."

"My experience at Life Storage has been great!  Stephanie and Rebecca are sensitive to the needs of the customer.  I highly recommend this facility for anyone who has storage needs."

"My experience at Life Storage has been great! Stephanie and Rebecca are sensitive to the needs of the customer. I highly recommend this facility for anyone who has storage needs."

"The Best"

"Both Stephanie and Rebecca have been totally awesome in their service to me and my wife. They have followed through on any promise or commitment they've ever made. They're also very attentive in either answering my calls or calling me back in a very timely manner. Overall, they are very friendly and very professional. I would recommend their location to anyone."

"Rebecca was accommodating, professional, and kind. Give her a promotion and raise!"

"Stephanie provided What’s In Your House with awesome service , gave us options and demonstrated the unit that would best fit our needs !!!! Very clean facility!!! Thank you kindly and affordable move in rates!!!!!!"

"Good place to store ur stuff."

"Stephanie, was amazing and help"

"Stephanie and Donna were an amazing help for me. They are kind and courteous and extremely helpful. I will gladly recommend and use them again"

"They were able to accommodate my needs"

"Would be 5 starts but the price just went up for an unknown reason an I cant even utilize my entire cubic sq ft due to the vent running through my unit. Not to mention EVERYTIME I come by I have to sweep the hall!"

"This place is always spotless and the staff is always ready to assist. Donna has quoted me great rates in an attempt help my storage needs. Thank you so much..."

"Very helpful, courteous and excellent"

"They always take care of me while I was out on deployment Stephanie and her crew are always take good care of me and always helped me with whatever I needed. I will be back."

"Donna was very friendly and helpful finding a spot for storage"

"Very nice and courteous always smiling always happy units are kept clean property kept clean"

"Stephanie at life storage is such a wonderful person she will go out of her way to help you and always have a great smile such a beautiful person we need more like her"

"Stephanie was awesome today"

"Great storage service! The staff is always super friendly and helpful I've been renting from this business for almost 3 years now, the rates are low and fair. Stephany is the best!"

"Just want to Say Thank you to the LifeStorage Staff at Naval Base Road. They are always friendly and willing to to the extra mile. Stephanie and Donna you ladies Rock!!!! Many Thanks."

"The staff is extremely helpful and friendly. The grounds are kept immaculate. I would store my items here. The hours for entry are very workable. If you need storage check them out."

"Stephanie was awesome to deal with. Great customer service for your storage needs."

"Very friendly staff and safe facility."

"Clean climate controlled, very attentive staff"

"I originally picked "Uncle Bob's" for my storage needs because the name reminded me of my own Uncle Bob back home. Amazingly, I have always felt like family here, even when the name changed to "Life Storage." That's especially true currently working with Stephanie, who goes above and beyond the norm to treat customers like valued members of her own family. Keep up the great work, Stephanie, because your service is very much appreciated!"

"Donna was very helpful! She answered all my questions...and I asked ALOT!!! She was very polite,very kind and professional.I would highly recommend Lift Storage. Thanks again Donna!"

"Outstanding people to work with, check in was quick and efficient."

"Thank you Donna for be helpful And nice"

"They have always been good to me kind. Had them few years >„>„>„ definitely 5 stars . So kind ."

"Donna was a huge help and made our HHG move easy to manage!"

"Very helpful and always a pleasure to deal with."

"Very informative and I received great advice to keep my belongings safe and In good shape and. Etc.. very kind and VERY helpful!"

"Stephanie and Donna are very helpful. Have nice personalities too"

"Customer service A++++ Stephanie and Donna went above and beyond to accommodate me and always had a smile ! Wont ever use another company!"

"Love this place,everyone is very polite and helpful, stephanie is the best,she takes time to explain everything and show u each unit no matter how long it takes, always satisfied and the insurance company also takes good care of you."

"I just went in to get a storage unit (which can, admittedly, be very stressful). Donna was there to help me through everything. She made the whole process easy to understand, showed me my options, helped me to understand the way my lock works (because its not a typical every day padlock), and told me everything I need to know about the unit, insurance, pricing of everything, access codes and payments, etc. She was very friendly (even though I came in about 15 minutes before the store closed, so I felt awful), and she was very knowledgeable about her job. She also made me laugh a few times = Shes pretty awesome = I hope Miss Donna is there the next time I pop in, for whatever I may need to be there for that day :"

"This company is what we all need great help good understanding and does a fantastic job"

"Great service every time I needed something!"

"Was very fast friendly and knowledgeable of the job and great environment. Stephanie was very friendly and courteous."

"So friendly and helpful even though we didnt get a storage unit here the store manager helped us find another location (that wasnt their own chain) with what fit us best and at a great price"

"Prices Hi AH."

"Stephanie was amazing!! Helped me figure out what the best option was for my dollar! Had great laughs! I totally appreciate her!!!"

"lyn(linda) anderson was terrific an asset to your company 10 stars"

"My review is 3 days later and I cannot explain how great Stephanie's service is! She saved me from doing a huge mistake and found the best deal for my budget. From start to finish Stephanie was warm and welcoming, overall she has made me a loyal life storage customer. Please give her a raise or make her the head trainer for the district."