*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Norfolk, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Courteous service. Full explanation of additional charges and prices for various storage sizes and types. Listening to understand my needs and provide the best space for my budget and requirements."
"The employees were ALWAYS kind at that location. When the system was down at another location where I wanted to make a payment so the associate at my location made a note of it so I wouldn't get a late fee and I was able to drop off payment that night. They never gave me it's your problem attitude, always willing to help, even when I was in error. "
"My transaction was handled very professionally with kindness and respectfully in the office. However I did have two concerns: 1) I had to wait to be helped because of previous customers which was fine, however I am disabled and was recently released from the hospital. It just would have been nice to have a chair or bench to sit while waiting. 2) When we went to the storaged assigned to us, it had a lock on it already which required more waiting."
"Having suffered a stroke and having to move unexpectedly during my sister and nephew's short visit from North Carolina to accomplish my moving to her house, I was extremely pleased when I asked Bart if I could borrow a broom from the office to sweep out the two spaces I was vacating and he responded by saying not to worry about that, that they would take care of it. It had already been a long day for me and I had been on my feet for many hours though my limits at that time was only 20 or 30 minutes without being tired.
Many thanks and just letting you know you have a wonderful caring staff there. Thanks again."
"Everything was as expected. Good customer service, always open when I needed to be there, the temperature controlled space was always stable, and my rate was never toyed with.
Thank you"
"I was dealing with the death of my son and need storage to put his belongings in and everyone I dealt with was so kind and supportive and very helpful to me. Thank you very much!"
"I was very pleased the the Manager at the my location. He was honest, attentive, and personable. Having worked as an assistant manager at a local storage facility, I made the choice to stay at Uncle Bob's [Life Storage] because of the awesome customer service experience I had. "
"Your staff was incredibly friendly, helpful and accomedating. I'm very happy I chose to store my things here; I am confident I made the right choice."
"I use the navel base rd location in Norfolk and they are always polite and quick to help with any questions or concerns I have. I can pay online but I love going in to pay because I always leave smiling. "
"I really enjoyed talking with the rep - he was the manager and was very efficient - gave me a tour around the facility showing me the security and showing me the best ways to park my boat"
"Everyone(Bart, Stephanie, and Lindsey) were all so helpful and pleasant to me. In addition, each one gave very important information about the service and products. I have told everyone I know about the service and people.what s great place.;-)"
"An excellent manager, Bart, at the Naval Base Road facility. Probably the best all around manager I have ever encountered at any storage facility. Give the guy a RAISE."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Life Storage in Norfolk offers storage units with climate and humidity control to help protect your belongings from the effects of temperature and air moisture.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Norfolk and Suburban Acres
Our self storage facility on S. Naval Base Road is located west of the I-64, between Waco St and Virginian Dr, near United States Department of Navy. Click here for directions to this Life Storage.
At Life Storage Facility #161, we offer great property security systems and clean, affordable storage units to rent for the residents of Suburban Acres, Tanners Creek, Partra, and other neighborhoods in Norfolk, VA. Call us with questions, reserve online, or click here to compare other storage units in Norfolk.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental