Life Storage Facility #161
- 385 S. Naval Base Road Norfolk, VA 23505
- (757) 480-1720
- 4.84 out of 5 (73 Reviews)
- Storage UnitsUnits
- Hours & AccessHours
- Features & InfoInfo
- ReviewsReviews
- Size/Type
- Climate
- Access
- Specials
Office & Access Hours for Life Storage #161, Norfolk
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Office Hours
- Today: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Mon-Fri: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Saturday: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Sunday: 12:00 pm - 4:00 pm
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Access Hours
- Daily: 6:00am—10:00pm
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Closings
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Storage Facility Features
- Climate & Humidity Controlled Storage Units
- Use our Moving Van or Truck Free with Storage Rental!
- Extended Access Hours
- Surveillance Cameras
- Fenced & Lighted
- Vehicle/Boat Parking
- Boxes & Packing Supplies Sold Here
- Customer deliveries accepted
- Month-to-month storage rental
- 24-hour emergency service
- Online account management
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Rental Requirements
- Insurance required
- Storage insurance available (third party)
- $25 admin fee for new rentals
- Payments due on 1st of the month
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Payment Methods
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment
- Online payment
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Vehicle Storage Available
- Vehicle Title required
- Vehicle Registration required
- Must be in running condition/on trailer
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Climate & Humidity Controlled Storage Units
These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper. Learn more about the benefits of climate controlled storage here. -
Use our Moving Van or Truck Free with Storage Rental!
When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here. -
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key! -
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers. -
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience. -
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here. -
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Life Storage #161, Norfolk ‐ Features & Info
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We at Life Storage want to maintain the best storage facilities in Norfolk, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Write a Review -
- Overall Rating for Life Storage in Norfolk (#161)
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- Kimberly from Chicago, IL
"This process ran smoothly, convenient location and friendly staff. No complaints."
May 12, 2018 -
- Mary from Norfolk, VA
"Courteous service. Full explanation of additional charges and prices for various storage sizes and types. Listening to understand my needs and provide the best space for my budget and requirements."
May 09, 2018 -
- Todd from Norfolk, VA
"The workers are great Very very nice They make life storage Thank them for being great??????????????"
December 23, 2017 -
- Mark from Norfolk, VA
"Associates were very professional and were able to answer all of my questions."
November 19, 2017 -
- Adina from Norfolk, VA
"How Stephanie and the staff went over and above to help me when I needed their help. I can't say thank you enough."
July 23, 2017 -
- Sara from Norfolk, VA
"It was just an easy and nice experience. I've never rented a storage space before until now."
July 10, 2017 -
- Betty from Norfolk, VA
"Love the customer service. Always polite and friendly"
February 19, 2017 -
- James from Norfolk, VA
"Rate was what I reserved. No hidden fees or up charges. "
June 16, 2016 -
- Mae from Norfolk, VA
"The staff was extremely helpful. Everything seems to be going well."
June 06, 2016 -
- Pamela from Norfolk, VA
"You provided the van I needed to move my things to the storage. That helped me pay for my storage space :)"
June 03, 2016 -
- Gertrude from Chesapeake, VA
"My expectiations were met by informing me of services I didn’t expect."
May 25, 2016 -
- Ethel from Norfolk, VA
"Uncle Bob's always has what I am looking for in storage. I always use them for all my storage needs."
May 25, 2016 -
- Scott from Norfolk, VA
"The associate had to get a copy of my insurance faxed over and she went the extra mile and mailed me a copy excellent customer service "
April 25, 2016 -
- Louisa from Norfolk, VA
"I was satisfied with service I came in to this location because I knew they had good customer service from a previous time I used them"
April 25, 2016 -
- Gary from Norfolk, VA
"Had the paperwork ready explained insurance to me drove me to the unit and helped me with a lock"
April 12, 2016 -
- John from Norfolk, VA
"Couldn't be happier with my storage space and service. Keep up the great work! Thanks"
February 24, 2016 -
- Candice from Norfolk, VA
"The employees were ALWAYS kind at that location. When the system was down at another location where I wanted to make a payment so the associate at my location made a note of it so I wouldn't get a late fee and I was able to drop off payment that night. They never gave me it's your problem attitude, always willing to help, even when I was in error. "
February 23, 2016 -
- Jennifer from Norfolk, VA
"My transaction was handled very professionally with kindness and respectfully in the office. However I did have two concerns: 1) I had to wait to be helped because of previous customers which was fine, however I am disabled and was recently released from the hospital. It just would have been nice to have a chair or bench to sit while waiting. 2) When we went to the storaged assigned to us, it had a lock on it already which required more waiting."
February 21, 2016 -
- Augustus from Bronx, NY
"This my 3rd time working with this location. And they are Awesome. I look for to working them again in the future."
February 11, 2016 -
- Sidney from Norfolk, VA
"Having suffered a stroke and having to move unexpectedly during my sister and nephew's short visit from North Carolina to accomplish my moving to her house, I was extremely pleased when I asked Bart if I could borrow a broom from the office to sweep out the two spaces I was vacating and he responded by saying not to worry about that, that they would take care of it. It had already been a long day for me and I had been on my feet for many hours though my limits at that time was only 20 or 30 minutes without being tired. Many thanks and just letting you know you have a wonderful caring staff there. Thanks again."
November 24, 2015 -
- Crystal from Norfolk, VA
"The staff was always very pleasant to speak to and very helpful!"
November 23, 2015 -
- Stacy from Norfolk, VA
"The customer service at Uncle Bob's storage is superb. A special shout out to Bart, he is truly a great asset to the business. "
November 23, 2015 -
- Nilder from Norfolk, VA
"For me i was thinking [i need a lot of space) but Mr.Bart was very helful and help me to choose the right space and i save a lot of money:) Thanks."
October 30, 2015 -
- Brian from Norfolk, VA
"Everything was as expected. Good customer service, always open when I needed to be there, the temperature controlled space was always stable, and my rate was never toyed with. Thank you"
August 28, 2015 -
- David from Norfolk, VA
"Bart made everything about this location great. I wouldn't want to know what would happen if he wasn't there. "
August 23, 2015 -
- Sherry from Norfolk, VA
"I was dealing with the death of my son and need storage to put his belongings in and everyone I dealt with was so kind and supportive and very helpful to me. Thank you very much!"
July 31, 2015 -
- Najm from Norfolk, VA
"I was very pleased the the Manager at the my location. He was honest, attentive, and personable. Having worked as an assistant manager at a local storage facility, I made the choice to stay at Uncle Bob's [Life Storage] because of the awesome customer service experience I had. "
July 28, 2015 -
- Ashley from Virginia Beach, VA
"Your staff was incredibly friendly, helpful and accomedating. I'm very happy I chose to store my things here; I am confident I made the right choice."
July 24, 2015 -
- Monica from Virginia Beach, VA
"You all are awesome! I wish I had found you years ago!!"
July 24, 2015 -
- Jason from Norfolk, VA
"Everything was great. I've used this location before and am a returning customer."
June 25, 2015 -
- George from Pace, FL
"Everyone was eager to help and fun to deal with. I might bring my lunch one day and hang out for awhile,"
May 27, 2015 -
- from Norfolk, VA
"Very good pricy and the staff gave me the feeling that they all wanted to help me."
May 26, 2015 -
- Ebony from Rocky Mount, NC
"Very friendly, resourceful, affordable and knowledgable. "
May 26, 2015 -
- Aulbrey from Norfolk, VA
"I use the navel base rd location in Norfolk and they are always polite and quick to help with any questions or concerns I have. I can pay online but I love going in to pay because I always leave smiling. "
May 04, 2015 -
- Robert from Norfolk, VA
"I really enjoyed talking with the rep - he was the manager and was very efficient - gave me a tour around the facility showing me the security and showing me the best ways to park my boat"
May 03, 2015 -
- Jesse from Norfolk, VA
"I am just storing my truck there as I am on deployment. So we will see what I actually think when I return to see the shape of my truck"
April 28, 2015 -
- Joan from Norfolk, VA
"Workers were very professional and friendly and explained the contract thoroughly they also gave good advice about locks and mattress covers "
April 27, 2015 -
- Jill from Norfolk, VA
"Everyone(Bart, Stephanie, and Lindsey) were all so helpful and pleasant to me. In addition, each one gave very important information about the service and products. I have told everyone I know about the service and people.what s great place.;-)"
March 27, 2015 -
- Arthur from Norfolk, VA
"Easy seamless experience almost as if the storage unit was in my back yard...Very satisfied"
March 08, 2015 -
- James from Virginia Beach, VA
"My kudos to the staff at this Uncle Bobs [Life Storage]!"
January 24, 2015 -
- Joseph from Norfolk, VA
"The staff is incredible! Great care is taken to ensure that our needs are met and exceeded. I wouldn't use anyone else. "
December 30, 2014 -
- Robert from Norfolk, VA
"An excellent manager, Bart, at the Naval Base Road facility. Probably the best all around manager I have ever encountered at any storage facility. Give the guy a RAISE."
December 23, 2014 -
- Damon from Norfolk, VA
"Great example of great people delivering great customer service!"
December 19, 2014 -
- Kenneth from Norfolk, VA
"We appreciate a safe place to store our belongings and the convenient reminds for billing. "
November 26, 2014 -
- Ricky from Durham, NC
"the representative was very helpful and professional and knowledgeable."
October 28, 2014 -
- Frank from Norfolk, VA
"I was greeted very nicely and the service was top notch."
September 17, 2014 -
- Christopher from Norfolk, VA
"On two occasion I could not get access through the gate , this within itself caused me to be late for my jobs.the last time I had to jump the fence because getting someone on the phone was not possible.I needed my equipment s for work "
August 27, 2014 -
- Oliver from Norfolk, VA
"I have been with this company for over a year and so far so great."
August 06, 2014 -
- Cleveland from Norfolk, VA
"Great place to store my personal and business items. I would recommend them to anyone."
June 27, 2014 -
- Eugene from Norfolk, VA
"I have recommended Uncle Bob's to a number of family and friends in the last 4 years of being a customer. Bart Baker was the most attentive and caring store manager that I have ever had the pleasure of dealing with. Kudos to Bart!!"
May 25, 2014 -
- Edward from Hendersonville, TN
"I appreciate everyone Naval Base Rd. I had to store my things for about a year the people there made that better experience than I had imagined. Thanks."
May 24, 2014 -
- Quinisha from FPO, AE
"I stored my car at Uncle Bob's for a 9 month deployment. Upon returning, the battery was dead. The owner Bart used his own cables and vehicle to help jump my car. Even when it turned out that I would have to get my car towed to have the battery replaced, Bart was very helpful and went above and beyond in his customer service, which is rare this days. If I ever needed to use storage again, I would definitely go to this location."
May 23, 2014 -
- from Norfolk, VA
"I did not expect to have available a cold beverage (free of charge) after moving 67 boxes of files from one storage unit to this new storage unit. It was a nice surprise."
May 21, 2014 -
- Karl from Norfolk, VA
"There were more benefits of renting storage space than I expected or would have understood had they not been pointed out and explained."
March 27, 2014 -
- Carolyn from Norfolk, VA
"Bart and his staff go far and beyond professionalism. I recommend them to everyone."
March 25, 2014 -
- Renee from Norfolk, VA
"As this was the first time I ever rented a storage unit, I had alot of questions. The girls in the office; both on the phone; and inside the office; had wonderful customer service skills and acted highly professional and friendly. "
March 23, 2014 -
- Joy from Norfolk, VA
"Always greated with a smile. Neat and clean environment. Staff always willing to help."
March 23, 2014 -
- from Newport News, VA
"This survey was based on the Norfolk, VA only! Bart at the Norfolk location is amazing! The Kiln Creek location is horrible!"
March 21, 2014 -
- Larry from Pensacola, FL
"I have had the several storage units at the Norfolk facility (Navy Base road)and have been a continuous customer there for more than ten years, main reason is that I feel the associates are like family and they are very, very good at looking out for me. I'm very happy with them."
March 01, 2014 -
- Courtney from Norfolk, VA
"Wonderful service, especially from Bart, I think is his name. Above and beyond."
February 27, 2014 -
- Allen from Norfolk, VA
"Great service. Best storage facility i've used during my 19 years in tne military."
February 26, 2014 -
- George from Norfolk, VA
"Naval base rd. Norfolk. Always service. Been there 8 years"
February 26, 2014 -
- Shawnon from Norfolk, VA
"Very polite and friendly, quick service and understanding!"
February 26, 2014 -
- from El Cajon, CA
"been using this storage for many years and always happy with the people and how well the place is kept up and is well light. "
February 26, 2014 -
- Charlie from Norfolk, VA
"I am overall satisfied and my expectations are being meet."
February 26, 2014 -
- Cheryl from Norfolk, VA
"All the employees are very nice and always greet me when I rum into them and they even remember my name!"
February 03, 2014 -
- Brandi from Norfolk, VA
"I really like that you rent truck free when first renting a unit. I wish maybe there would be incentives/rewards for continued loyalty and good payment...maybe after a year of no late payments, one free month or discount? Thanks for all you do. Very pleased with price and service. Trash cans would be nice too. :-)"
October 18, 2013 -
- Judith from Norfolk, VA
"I have used Uncle Bobs storage previously and have been extremely please. Always same location and Latonya I think was her name was so kind and friendly"
October 17, 2013 -
- Augustus from Bronx, NY
"Keep the good work up in providing storage for a Sailors and everyone who for some reason has to put their stuff in storage."
October 03, 2013 -
- Keri from Virginia Beach, VA
"Bart is a great ambassador for Uncle Bob's [Life Storage]!"
September 06, 2013 -
- Alan from Baltimore, MD
"We visited three branches the day we set up our storage, and we uniformly dealt with pleasant, helpful people who wanted us to get exactly what we needed at the best price possible. I was very impressed."
August 31, 2013 -
- Wilma from Norfolk, VA
"keep up the good work I don't mind being published but how about native from norfolk"
August 30, 2013 -
- Keri from Hilliard, FL
"Getting the unit was quick & easy. Moving my stuff in was also a breeze."
July 24, 2013
Customer Reviews - Life Storage #161, Norfolk
Serving Norfolk and Suburban Acres
Our self storage facility on S. Naval Base Road is located west of the I-64, between Waco St and Virginian Dr, near United States Department of Navy. Click here for directions.
At Life Storage Facility #161, we offer great property security systems and clean, affordable storage units to rent for the residents of Suburban Acres, Tanners Creek, Partra, and other neighborhoods in Norfolk, VA. Call us with questions, reserve online, or click here to compare other storage units in Norfolk.
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