A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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597 Central DriveVirginia Beach, VA 2345412.1 Miles Away
Customer Reviews - Life Storage #62, Norfolk
We at Life Storage want to maintain the best storage facilities in Norfolk, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"To start this off Tina at the front desk is so helpful she was so welcoming, so nice and explained everything to us as she gave us a tour.. My storage unit is very clean, actually really nice for storage. It was dead summer hot as hell by inside even going to my unit the A/C was pumping it was awesome, because other storage places Iāve used even if they had A/C thereās didnāt touch Life Storage.. Anywho Tina broke everything down on our payments the insurance she didnāt miss anything They close by 6pm/7pm and after 7:30 you canāt get back into your storage unit until the next morning at 7 AM but you can call before they close and ask for an extension and they will do an extension to where they will have a 24 hour period where you can use your code and go in whenever you need to so if youāre working late your kids soccer practice is running late and you can still get into your storage unit to grab whatever or drop off whatever at 9:30 10 oāclock at night which I think is pretty awesome. I have no complaints Iām actually really happy I ran across them. If anyone ever asked for a recommendation this is where Iād send them!"
"Right now I am moving from one place to another but I have too much stuff to bring so I got a storage unit here. I do like this storage space it's very clean the AC is always pumping my storage unit is inside to where you have to have a code to go in the door very clean smells good too the only thing I do not like is you cannot access your belongings after 7:00 p.m. and the office closes at 6:00 p.m. so even if you get there at 7:01 you can't access your stuff until 7:30 in the morning which is crazy to me paying $160 a month for a 5x10 but otherwise they get four stars from me"
"Manage TINA had to leave her location and come to my location to help me get the door to my space open. It was impossible for me to open it and she had to try several times before she could finally get it to open. Tina was so sweet and really went out of her to help me because my location had issues causing it to close for the day. Thank so much Tina!"
"It is currently 1 hour before their scheduled closing time, and I made a promise to the representative at Life Storage yesterday that I would be here today to process my payment information for the space I was planning to rent out, and move into today. However, theyāre closed before their scheduled closing time and no one is answering the phone. Thanks"
"Ms. Tina is always a joy to work with and a big help. She has called me before just to let me know my unit was unlocked because she does daily checks on each unit"
"Wow. All I have to say is believe it when you read all the other reviews about Tinaās great customer service. I was a little skeptical but not anymore. Hopefully, I wonāt ever need some of the āabove and beyondā service she seems to routinely provide but itās great to know that she would if I needed it. In a time when decent customer service seems rare this is a breath of fresh air!"
"Got my first storage unit upon moving from NC and Tina Crist helped me move in and showed me around the unit. She was very personable and delivered great customer service. I am happy to have gotten a unit here at the Brambleton Norfolk location. Weāll be forwarding this location to future contacts/clients who will be moving into this area because of how great Tina was."
"Tina has been wonderful. My husband and I recently moved and downsized to a condo. Weāve made many trips to Life Storage and the service we have received is like no other facility we have used in the past. Our dogs get loving attention and treats, our lock was greased when it was sticking, and we always are greeted with waves at the gate and given personal attention at our unit."
"Tina is very helpful!! Looked up a quote online got a call within 30 mins and helped me secure the unit and showed me the facility. Amazing customer service. Thank you"
"have been a customer at Life Storage for several years.I love the customer service. The people are so friendly especially Stephanie, Dale and Tina I love this place."
"Employees here a very friendly and helpful. All the spaces are secure especially inside the climate control area. I appreciate them and their help even though I was there for just a few months. 10/10 recommended if you live near downtown Norfolk and NSU area"
"Tina is very personable, explained things clearly, made our move-in service seamless. Climate control unit is clean and spacious, large ceiling height."
"Had to give access for my parents to help move things out and close my storage unit. I was one the other side of the country but Ms. Tina was amazing! Helped all the way and answered any questions that popped up. If Iām ever back in the Norfolk are, I know where to store my things. THANK YOU!"
"Tina was super duper nice! She was helpful and gave us a great experience after leaving AAAA experiencing rudeness from the associate. Her rudeness brought us to Life Storage. Thanks you Tina you're awesome."
"Iāve stored with Life Storage for years. They have great service, great communication whenever there are changes happening. Whenever I have a question they do their best to answer it for me."
"When I say awesome customer service and courteous and took such good care of me and my family Mrs.Donna said Mrs.Tina were the amazing to us I love you guys so much."
"This is hands down one of the most accommodating storage facilities Iāve had the pleasure of renting from. They are friendly, do routine security checks, and are always available for any questions. The location is clean, and maintained well in addition! Would recommend to anyone needing storage, who also desire a great experience!"
"I had an indoors climate controlled unit for two years and had no issues at all. Storage was always clean and well kept, all my stuff was intact when I moved out. Tina Crist was always on hand to answer questions or help whenever I needed."
"Iām amazed at the service Iāve received at Life Storage. Tina and Donna went above and beyond to accommodate my wants/needs. This is what customer service is all about. I appreciate the kindness and respect theyāve shown to me while I was at LifeStorage."
"Prices keep going up.. if i pay 1145pm it says in system it was paid later and the actual storage place will try to charge me late fees on their own. No if system didn't charge u can't either getting ready to switch storage companies sick of it! Especially since I've been a customer since 2013"
"Tina was amazing!! She helped me and my company find a great unit, quickly and it was amazing to work with her. Everyone should go to Tina at Life Storage for their storage needs. Highly recommended!!"
"Tina and the team at Life Storage are fantastic. She helped me immediately with sorting out when I booked the wrong unit. Also the space and office are super clean!!
Thanks Tina"
"Tina was AMAZING and polite she helped me quickly and efficiently. Being that im 9months pregnant in a pandemic. She kept her social distance while still being welcoming"
"I rented a 5x10 unit on short notice. The customer service was excellent. This is my third time renting here and I can definitely recommend this place."
"I had my stuff in the storage for 3 years in this last past couple of months. I had miss payments I want the last day that I could pay because they were gonna add taxes I was a couple hours late And they did not accept my money Even though people are going to hardships now in so all my personal items Just because I was a few hours late And I had been communicating with them but I had missed a few calls And they say that was the reason they couldn't take my money. Now all my stuff is gone and I had gave them well over $3000 of my money Please don't go to these people because they will rip you off when they get the chance"
"Donna was excellent with helping me and Tina help me the next day without any problems at all i see that i am going to love this place, it always start off with good customer assistance 1st"
"I have had the best experiences with this location for several years now. The store, property and units are very well kept. Pat and Tina are always kind and helpful. If you have storage needs this is the place to come.šš"
"Tina S was so helpful. I donāt know what I needed and ended up having to keep changing units as our situation changed and she was patient and helpful. The facility is clear, spacious, and friendly. This is the second time Iāve rented here. Very satisfied."
"Hey man Donna and Tina were awesome! Great customer service and best of all they saved my stuff! The stress level was a 100% but these ladies were able to get it done. Thank you ladies!"
"Tina helped me get my unit all set up. She was super helpful and provided all the information I needed. I am looking forward to using my unit here. Pleasant customer service!"
"Mrs Donna was very professional best customer service I seen in a while and she was very helpful and also the office and space That was showing to me was comfortable and clean to be in this is the best storage place I have came by in the 757"
"Ms. Tina was super helpful in getting me the storage unit I need for my stuff. I recommend everybody see Ms. Tina when you go to Life Storage on brambleton Ave in Norfolk. Thanks again Ms. Tina"
"Ms. Tina is the most helpful and sweet person! I love interacting with her! She took care of me and did it quickly! Highly recommend this storage facility!"
"Life Storage always gives amazing customer service, especially Donna who goes above and beyond to fix any issues I may have! Thanks for your patience and excellent customer service!"
"This my first time getting a storage, and Ms.Donna, was exceptional. She answered all my many questions explained to me the policy. She showed me different units because I was confused on size, she showed me each one with no problem. Never got frustrated with anything I asked or needed. She was a sweetie. And I feel safe knowing my things will be there with her. Thank you Ms.Donna again for your great customer service and your positive attitude need more people like you. Stay sweet."
"I have been a customer of this storage for over 10 years, Tina has become more than anything a good friend, she has always given the extra mile to help and satisfy my needs, She is not just a store clerk or manager, she is someone who shows that she cares and is willing to help. Greatest experience ever. Thank you for everything you do Tina. You are the Best!!! I recomend this storage 100%."
"I have been using Uncle Bobās/Life Storage since 2014..I have rented 3 different units from them and have always been pleased with service provided! I met Tina when I first came here & recently have had the pleasure of working with Donna as well. Both Ladies are great..they are informative, helpful, and pleasant and I appreciate the great service I receive! Thank you from your happy tenant!! Tiffany"
"Ms.Tina is absolutely the best ! Sheās been great since Ive started using Life Storage ! Her customer service is great & sheās really helps guide you through the process of getting a storage place. I highly recommend all students and people in to get a storage space her with her !!!!"
"Donna Martian was amazing and the building smelled awesome. She was cleaning before she helped and made sure innew the floor was wet. She awesome thanks again"
"tina is so helpful and knowledgeable she helped me figure out what type of unit would best fit my needs over the phone. she was very patient, friendly and polite. I recommend all my friends use life storage and ask for tina!"
"Donna Martin has a beautiful personality. She has EXCEPTIONAL CUSTOMER SERVICE SKILLS!!! AWESOME AWESOME AWESOME WORKER! Make sure you ask for her when needing a place of business to ease your mind with your property storage needs!"
"Tina is an amazing employee! I've been with them for almost a year and I remember her giving my daughter an ice pop. I have never had an issue with them. The grounds are always clean and it is secure. I ended up getting my fiance when he was deployed. Tina found the closest unit to mine and it ended up being right next door! They will not disappoint."
"Got my storage unit from Donna and Tina in the office. They were extremely helpful with getting my storage unit and showing me how to access it. Quick and easy process. Definitely recommend for anyone looking for storage in the area."
"So glad that I decided to store my belongings at Life Storage! Tina and Donna are so pleasant and always provide AAA customer service with a smile! Thank you!"
"Ms, Donna Martin assisted me and my buddy on getting the best deal for storage last minute for deployment. I highly recommend the process was extremely easy and she was also helpful with letting us look at the place before choosing."
"This place is great! Donna Martin was very polite, helpful, and has great customer service! The building is very clean and not cold at all. I love it!"
"It was very easy to get signed up for a storage unit and even had my storage lock waiting in my unit for me. They are very engaged with walking the property especially when people are actively moving stuff in and out of units. There seems to be also active monitoring for any pests on the grounds. They give much attention to the entire property and are always willing to assist. The location is right next to a school and completely fenced in which is also a plus."
"Ms Tina Crist was very helpful and nice I couldn't have had a better experience thank you Tina and life storage I will definitely recommend to my family and friends"
"If i could give more than 5 stars for this location, I would! Storage and management is just unbelievably awesome. I live in Cheasapeake and I don't mind having a storage all the way in Norfolk for the type of storage and service I get from this location. If you are looking for a storage, call Tina the store manager NOW!"
"Tina Crist and Donna Barefoot at the 1213 Brambleton Location in Norfolk were super helpful in getting me set up with the Storage Unit for my Motorcycle in Norfolk. 1 Day in and I already feel at home. Looking forward to my stay for the foreseeable future!"
"I had a wonderful experience with the office staff. They helped me pick out the best sized storage unit and get the best price. The whole process was really quick and painless."
"Tuna Crist...... WOW!!!!!!! What an awesome human being. Very accommodating, very friendly but more than that..... she is a lover of all souls including the family of cats that she meticulously and religiously looks after and feeds. KUDOS LIFE STORAGE, U guys got this hire right=O=O=O"
"You exceeded my expectations by providing a better solution for my time compressed immediate and long-term storage needs. Because of the counsel provided, I was able to consolidate from two facilities into one, which will be a net savings in time and money in the long run. Thank you."
"Amazing customer service. Effortlessly and swiftly helped me find the perfect unit for my needs. Donna has been such an extreme help and pleasure to do business with! Highly recommended."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Norfolk and South Brambleton
Our self storage facility on E Brambleton Ave is located east of the I-264 Highway, between May Ave and Leitman St, near Basilica of Saint Mary of the Immaculate Conception. Click here for directions to this Life Storage.
At Life Storage Facility #062, we offer great property security systems and clean, affordable storage units to rent for the residents of South Brambleton, Bower's Hill, Robert's Village, Grandy Village, and other neighborhoods in Norfolk, VA. Call us with questions, reserve online, or click here to compare other storage units in Norfolk.
Store Office Hours
Mon: Closed
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 7:30 am - 7:00 pm
Tuesday: 7:30 am - 7:00 pm
Wednesday: 7:30 am - 7:00 pm
Thursday: 7:30 am - 7:00 pm
Friday: 7:30 am - 7:00 pm
Saturday: 7:30 am - 7:00 pm
Sunday: 7:30 am - 7:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
