A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Norfolk, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Wow. All I have to say is believe it when you read all the other reviews about Tina’s great customer service. I was a little skeptical but not anymore. Hopefully, I won’t ever need some of the “above and beyond” service she seems to routinely provide but it’s great to know that she would if I needed it. In a time when decent customer service seems rare this is a breath of fresh air!"
"Got my first storage unit upon moving from NC and Tina Crist helped me move in and showed me around the unit. She was very personable and delivered great customer service. I am happy to have gotten a unit here at the Brambleton Norfolk location. We’ll be forwarding this location to future contacts/clients who will be moving into this area because of how great Tina was."
"Tina has been wonderful. My husband and I recently moved and downsized to a condo. We’ve made many trips to Life Storage and the service we have received is like no other facility we have used in the past. Our dogs get loving attention and treats, our lock was greased when it was sticking, and we always are greeted with waves at the gate and given personal attention at our unit."
"Tina is very helpful!! Looked up a quote online got a call within 30 mins and helped me secure the unit and showed me the facility. Amazing customer service. Thank you"
"have been a customer at Life Storage for several years.I love the customer service. The people are so friendly especially Stephanie, Dale and Tina I love this place."
"Employees here a very friendly and helpful. All the spaces are secure especially inside the climate control area. I appreciate them and their help even though I was there for just a few months. 10/10 recommended if you live near downtown Norfolk and NSU area"
"Tina is very personable, explained things clearly, made our move-in service seamless. Climate control unit is clean and spacious, large ceiling height."
"Had to give access for my parents to help move things out and close my storage unit. I was one the other side of the country but Ms. Tina was amazing! Helped all the way and answered any questions that popped up. If I’m ever back in the Norfolk are, I know where to store my things. THANK YOU!"
"Tina was super duper nice! She was helpful and gave us a great experience after leaving AAAA experiencing rudeness from the associate. Her rudeness brought us to Life Storage. Thanks you Tina you're awesome."
"I’ve stored with Life Storage for years. They have great service, great communication whenever there are changes happening. Whenever I have a question they do their best to answer it for me."
"When I say awesome customer service and courteous and took such good care of me and my family Mrs.Donna said Mrs.Tina were the amazing to us I love you guys so much."
"This is hands down one of the most accommodating storage facilities I’ve had the pleasure of renting from. They are friendly, do routine security checks, and are always available for any questions. The location is clean, and maintained well in addition! Would recommend to anyone needing storage, who also desire a great experience!"
"I had an indoors climate controlled unit for two years and had no issues at all. Storage was always clean and well kept, all my stuff was intact when I moved out. Tina Crist was always on hand to answer questions or help whenever I needed."
"I’m amazed at the service I’ve received at Life Storage. Tina and Donna went above and beyond to accommodate my wants/needs. This is what customer service is all about. I appreciate the kindness and respect they’ve shown to me while I was at LifeStorage."
"Prices keep going up.. if i pay 1145pm it says in system it was paid later and the actual storage place will try to charge me late fees on their own. No if system didn't charge u can't either getting ready to switch storage companies sick of it! Especially since I've been a customer since 2013"
"Tina was amazing!! She helped me and my company find a great unit, quickly and it was amazing to work with her. Everyone should go to Tina at Life Storage for their storage needs. Highly recommended!!"
"Tina and the team at Life Storage are fantastic. She helped me immediately with sorting out when I booked the wrong unit. Also the space and office are super clean!!
Thanks Tina"
"Tina was AMAZING and polite she helped me quickly and efficiently. Being that im 9months pregnant in a pandemic. She kept her social distance while still being welcoming"
"I rented a 5x10 unit on short notice. The customer service was excellent. This is my third time renting here and I can definitely recommend this place."
"I had my stuff in the storage for 3 years in this last past couple of months. I had miss payments I want the last day that I could pay because they were gonna add taxes I was a couple hours late And they did not accept my money Even though people are going to hardships now in so all my personal items Just because I was a few hours late And I had been communicating with them but I had missed a few calls And they say that was the reason they couldn't take my money. Now all my stuff is gone and I had gave them well over $3000 of my money Please don't go to these people because they will rip you off when they get the chance"
"Donna was excellent with helping me and Tina help me the next day without any problems at all i see that i am going to love this place, it always start off with good customer assistance 1st"
"I have had the best experiences with this location for several years now. The store, property and units are very well kept. Pat and Tina are always kind and helpful. If you have storage needs this is the place to come.👍👍"
"Tina S was so helpful. I don’t know what I needed and ended up having to keep changing units as our situation changed and she was patient and helpful. The facility is clear, spacious, and friendly. This is the second time I’ve rented here. Very satisfied."
"Hey man Donna and Tina were awesome! Great customer service and best of all they saved my stuff! The stress level was a 100% but these ladies were able to get it done. Thank you ladies!"
"Tina helped me get my unit all set up. She was super helpful and provided all the information I needed. I am looking forward to using my unit here. Pleasant customer service!"
"Mrs Donna was very professional best customer service I seen in a while and she was very helpful and also the office and space That was showing to me was comfortable and clean to be in this is the best storage place I have came by in the 757"
"Ms. Tina was super helpful in getting me the storage unit I need for my stuff. I recommend everybody see Ms. Tina when you go to Life Storage on brambleton Ave in Norfolk. Thanks again Ms. Tina"
"Ms. Tina is the most helpful and sweet person! I love interacting with her! She took care of me and did it quickly! Highly recommend this storage facility!"
"Life Storage always gives amazing customer service, especially Donna who goes above and beyond to fix any issues I may have! Thanks for your patience and excellent customer service!"
"This my first time getting a storage, and Ms.Donna, was exceptional. She answered all my many questions explained to me the policy. She showed me different units because I was confused on size, she showed me each one with no problem. Never got frustrated with anything I asked or needed. She was a sweetie. And I feel safe knowing my things will be there with her. Thank you Ms.Donna again for your great customer service and your positive attitude need more people like you. Stay sweet."
"I have been a customer of this storage for over 10 years, Tina has become more than anything a good friend, she has always given the extra mile to help and satisfy my needs, She is not just a store clerk or manager, she is someone who shows that she cares and is willing to help. Greatest experience ever. Thank you for everything you do Tina. You are the Best!!! I recomend this storage 100%."
"I have been using Uncle Bob’s/Life Storage since 2014..I have rented 3 different units from them and have always been pleased with service provided! I met Tina when I first came here & recently have had the pleasure of working with Donna as well. Both Ladies are great..they are informative, helpful, and pleasant and I appreciate the great service I receive! Thank you from your happy tenant!! Tiffany"
"Ms.Tina is absolutely the best ! She’s been great since Ive started using Life Storage ! Her customer service is great & she’s really helps guide you through the process of getting a storage place. I highly recommend all students and people in to get a storage space her with her !!!!"
"Donna Martian was amazing and the building smelled awesome. She was cleaning before she helped and made sure innew the floor was wet. She awesome thanks again"
"tina is so helpful and knowledgeable she helped me figure out what type of unit would best fit my needs over the phone. she was very patient, friendly and polite. I recommend all my friends use life storage and ask for tina!"
"Donna Martin has a beautiful personality. She has EXCEPTIONAL CUSTOMER SERVICE SKILLS!!! AWESOME AWESOME AWESOME WORKER! Make sure you ask for her when needing a place of business to ease your mind with your property storage needs!"
"Tina is an amazing employee! I've been with them for almost a year and I remember her giving my daughter an ice pop. I have never had an issue with them. The grounds are always clean and it is secure. I ended up getting my fiance when he was deployed. Tina found the closest unit to mine and it ended up being right next door! They will not disappoint."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Norfolk and South Brambleton
Our self storage facility on E Brambleton Ave is located east of the I-264 Highway, between May Ave and Leitman St, near Basilica of Saint Mary of the Immaculate Conception. Click here for directions to this Life Storage.
At Life Storage Facility #062, we offer great property security systems and clean, affordable storage units to rent for the residents of South Brambleton, Bower's Hill, Robert's Village, Grandy Village, and other neighborhoods in Norfolk, VA. Call us with questions, reserve online, or click here to compare other storage units in Norfolk.
Store Office Hours
Mon: Closed
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 7:30 am - 7:00 pm
Tue: 7:30 am - 7:00 pm
Wed: 7:30 am - 7:00 pm
Thu: 7:30 am - 7:00 pm
Fri: 7:30 am - 7:00 pm
Sat: 7:30 am - 7:00 pm
Sun: 7:30 am - 7:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
