597 Central DriveVirginia Beach, VA 2345412.1 Miles Away
Customer Reviews - Life Storage #62, Norfolk
We at Life Storage want to maintain the best storage facilities in Norfolk, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"THE best storage place I have used in my entire life. Tina and crew are extremely hilarious, kind, and helpful when I had moved my stuff in and out of the place. Entire facility is clean and secure, and if you’re lucky you may see a kitty or two!"
"The customer service was absolutely fabulous I thoroughly enjoyed meeting Tina Brambleton location with her new trainee Diane these ladies were kind enough to come over to the East Little Creek location to sign me up for a new storage unit and had the most wonderful attitudes and smiles with their customer service I haven't had that in such a long time it was a pleasure to meet them thank you ladies for taking the time with me bless you."
"Tina was an absolute life saver. I had recently returned from a school in San Diego and had to get into my storage unit to retrieve items I would need for deployment, however, I had left my unit key in San Diego. I spoke with Tina and she professionally and efficiently helped me remove my lock and place a new one on so that I could get the items I desperately needed. The professionalism and customer service I received was top notch! Highly recommend Tina and this Life Storage to everyone!"
"Tina was straight to the point , showed me the unit in question. It didn’t work for me but she found me 1 at another location and she transferred my reservation to that location cutting my search down. Thanks Tina"
"To start this off Tina at the front desk is so helpful she was so welcoming, so nice and explained everything to us as she gave us a tour.. My storage unit is very clean, actually really nice for storage. It was dead summer hot as hell by inside even going to my unit the A/C was pumping it was awesome, because other storage places I’ve used even if they had A/C there’s didn’t touch Life Storage.. Anywho Tina broke everything down on our payments the insurance she didn’t miss anything They close by 6pm/7pm and after 7:30 you can’t get back into your storage unit until the next morning at 7 AM but you can call before they close and ask for an extension and they will do an extension to where they will have a 24 hour period where you can use your code and go in whenever you need to so if you’re working late your kids soccer practice is running late and you can still get into your storage unit to grab whatever or drop off whatever at 9:30 10 o’clock at night which I think is pretty awesome. I have no complaints I’m actually really happy I ran across them. If anyone ever asked for a recommendation this is where I’d send them!"
"Right now I am moving from one place to another but I have too much stuff to bring so I got a storage unit here. I do like this storage space it's very clean the AC is always pumping my storage unit is inside to where you have to have a code to go in the door very clean smells good too the only thing I do not like is you cannot access your belongings after 7:00 p.m. and the office closes at 6:00 p.m. so even if you get there at 7:01 you can't access your stuff until 7:30 in the morning which is crazy to me paying $160 a month for a 5x10 but otherwise they get four stars from me"
"Manage TINA had to leave her location and come to my location to help me get the door to my space open. It was impossible for me to open it and she had to try several times before she could finally get it to open. Tina was so sweet and really went out of her to help me because my location had issues causing it to close for the day. Thank so much Tina!"
"Wow. All I have to say is believe it when you read all the other reviews about Tina’s great customer service. I was a little skeptical but not anymore. Hopefully, I won’t ever need some of the “above and beyond” service she seems to routinely provide but it’s great to know that she would if I needed it. In a time when decent customer service seems rare this is a breath of fresh air!"
"Got my first storage unit upon moving from NC and Tina Crist helped me move in and showed me around the unit. She was very personable and delivered great customer service. I am happy to have gotten a unit here at the Brambleton Norfolk location. We’ll be forwarding this location to future contacts/clients who will be moving into this area because of how great Tina was."
"Tina has been wonderful. My husband and I recently moved and downsized to a condo. We’ve made many trips to Life Storage and the service we have received is like no other facility we have used in the past. Our dogs get loving attention and treats, our lock was greased when it was sticking, and we always are greeted with waves at the gate and given personal attention at our unit."
"Employees here a very friendly and helpful. All the spaces are secure especially inside the climate control area. I appreciate them and their help even though I was there for just a few months. 10/10 recommended if you live near downtown Norfolk and NSU area"
"Had to give access for my parents to help move things out and close my storage unit. I was one the other side of the country but Ms. Tina was amazing! Helped all the way and answered any questions that popped up. If I’m ever back in the Norfolk are, I know where to store my things. THANK YOU!"
"Tina was super duper nice! She was helpful and gave us a great experience after leaving AAAA experiencing rudeness from the associate. Her rudeness brought us to Life Storage. Thanks you Tina you're awesome."
"This is hands down one of the most accommodating storage facilities I’ve had the pleasure of renting from. They are friendly, do routine security checks, and are always available for any questions. The location is clean, and maintained well in addition! Would recommend to anyone needing storage, who also desire a great experience!"
"I had an indoors climate controlled unit for two years and had no issues at all. Storage was always clean and well kept, all my stuff was intact when I moved out. Tina Crist was always on hand to answer questions or help whenever I needed."
"I’m amazed at the service I’ve received at Life Storage. Tina and Donna went above and beyond to accommodate my wants/needs. This is what customer service is all about. I appreciate the kindness and respect they’ve shown to me while I was at LifeStorage."
"Prices keep going up.. if i pay 1145pm it says in system it was paid later and the actual storage place will try to charge me late fees on their own. No if system didn't charge u can't either getting ready to switch storage companies sick of it! Especially since I've been a customer since 2013"
"Tina was amazing!! She helped me and my company find a great unit, quickly and it was amazing to work with her. Everyone should go to Tina at Life Storage for their storage needs. Highly recommended!!"
"I had my stuff in the storage for 3 years in this last past couple of months. I had miss payments I want the last day that I could pay because they were gonna add taxes I was a couple hours late And they did not accept my money Even though people are going to hardships now in so all my personal items Just because I was a few hours late And I had been communicating with them but I had missed a few calls And they say that was the reason they couldn't take my money. Now all my stuff is gone and I had gave them well over $3000 of my money Please don't go to these people because they will rip you off when they get the chance"
"I have had the best experiences with this location for several years now. The store, property and units are very well kept. Pat and Tina are always kind and helpful. If you have storage needs this is the place to come.👍👍"
"Tina S was so helpful. I don’t know what I needed and ended up having to keep changing units as our situation changed and she was patient and helpful. The facility is clear, spacious, and friendly. This is the second time I’ve rented here. Very satisfied."
"Mrs Donna was very professional best customer service I seen in a while and she was very helpful and also the office and space That was showing to me was comfortable and clean to be in this is the best storage place I have came by in the 757"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #062, we offer great property security systems and clean, affordable storage units to rent for the residents of South Brambleton, Bower's Hill, Robert's Village, Grandy Village, and other neighborhoods in Norfolk, VA. Call us with questions, reserve online, or click here to compare other storage units in Norfolk.
Store Office Hours
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 7:30 am - 7:00 pm
Tuesday: 7:30 am - 7:00 pm
Wednesday: 7:30 am - 7:00 pm
Thursday: 7:30 am - 7:00 pm
Friday: 7:30 am - 7:00 pm
Saturday: 7:30 am - 7:00 pm
Sunday: 7:30 am - 7:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental