Storage Units near Kiln Creek in Newport News, VA 23602

"Ms. W was very professional. She took us through the whole rental process, and offered some great tips about storing our possessions. The experience so far exceeds what I expected and I would recommend this store to anyone."

"William and his staff are absolutely amazing! Good customer service is what you experience each time and great attitudes. I never lost any sleep worrying about my property in storage. Thank You!!"

"One of my friends recommended Life Storage. I do the same. Nice place. Nice people."

"We already completed a Google review too. We want the management to know just how helpful Wayne was during our time of need. We had a house fire in late Oct and were finally allowed to clear out our possessions in early Dec. Wayne got us set up right away with a storage unit to hold the items we salvaged until we were able to move into a permanent new house. We had used Life Storage previously and so we knew the service and unit would be right. But Wayne went out of his way multiple times to assist us during a very difficult period. In addition the new employee Stephanie has also been very kind and helpful."

"Wayne and the other staff members were always courteous and helpful!"

"Very satisfactory. The young lady was very helpful and professional"

"There should be something offered to your customers that has stayed with you for more than year.1A month rent 2:A 10% discount 3:A senior dicount at age 65. Pray you consider theseOptions"

"Wayne was so helpful! He helped me transfer the rental agreement from my father back to me. Answered all of my questions and gave me advice on protecting my contents in the storage unit. I feel very confident that my items will be well protected while at this property."

"We appreciated your availability over these years. We closed out units only because we simply cannot afford storing so much stuff that we've even forgotten we own! That's a waste. We'd happily go to you again if we need to, and certainly we'll recommend you to others, along with out compliments of your facility and personnel. Thanks so much!"

"Very professional and courteous even while training a new associate!"

"I have to give credits to the manager Wayne. He was there my whole time being a customer and always went out of his way for me. This man has the best customer service skills I wish my future units could be at his location. Thank you so much Wayne for treating me like family."

"I have a 120 year old piano in storage with Life Storage and all our precious family photos that I could not bring with me after a divorce. I wish my house was so clean! I liked your old name better Uncle Bob's, but that's a silly concern! :-) Keep up the great work. You have a great friend in me--I have a BIG MOUTH! "

"All my questions were answered thoroughly and I was invited to call upon them any time I had a question or issue. Every effort was made to look after my needs. I am very pleased with my choice. "

"having space available and the associates concerns. so far so good"

"Wayne was excellent to work with. He was very patient and thoroughly answered all of our questions. He is extremely pleasant and an asset to have managing the Kiln Creek location."

"Absolutely love renting my storage space here. It is always refreshing to see friendly faces and clean storage spaces?? Wayne is amazing and that is why I keep coming back and renting my storage unit here?????? I give Life Storage a definite ??????????"

"Price is a lot higher than other places but services are better too"

"Thank you for all the help and great service hope to be able to use you storage space again soon. Thank You."

"This was the 1st time I had rented a storage shed before. After I requested a shed on line, within 5 minutes, I received a call from the Manager, welcoming me, explaining my options and we setup a time to come by and see the shed and finalize all the paperwork. It was a very pleasant experience!!!"

"Your prices should be lower to compete with other storage companies"

"Loved the friendliness of the staff and the cleanliness of the facility. "

"Thank you to the wonderful staff, Wayne and Ta-Conna!"

"This is the cleanest, nicest storage unit I have ever used in my 15 years in pharma. I would recommend it to anyone."

"We had a very unique situation,Wayne and his crew helped us out tremendously. Thanks so much!!!! "

"The facility is always kept very clean. Customer service is always outstanding!"

"I also used their moving van and was told it was full and to bring it back on full well my storage I moved from was on a mile away so I didn't have to put any fuel in the van. When I returned the van the associate asked for a gas receipt and I told him is was still on full THEN he showed me on the contract where it says bring a gas receipt back so why should I had to have one and the van was still full? I have a problem with that."

"I really enjoyed the exuberant friendliness of the associate who assisted me with the process. Unfortunately I am horrible with names so I cannot give his name but he was just phenomenal. Also, the main reason I chose Uncle Bob's [Life Storage] was because of the extremely reasonable rates. They're half compared to the other storage places I looked into."

"I would definitely use the facility again. You met our need in every way. The only thing I would recommend would be an outside restroom area. You would have to use your code in order to enter the restroom."

"There was a new employee who worked there and he was AWESOME! Always personable and never made it seem like he was working a 'job' but was there to help. Great staff!"

"I would rent here again in a heartbeat. Excellent customer service and facilities. "

"I have never used a storage unit before. I looked at a few online and started at Uncle Bob's [Life Storage]. So impressed with the cleanliness and ease of getting to my things I looked no further. I feel my things are safe and in good hands there."

"Wayne of Uncle Bob,s Kiln Creek Newport News VA office did an excellent service when we opened an account for a self storage unit."

"I love Uncle Bob's, I stored my household items twice and they have always exceeded my expectations at every turn. I would whole heartedly recommend Uncle Bob's to anyone looking for a great storage facility with a wonderful and knowledgeable staff. Keep up the great job!!! Louise A. Newport News"

"Ive been a customer for about 4yrs and fill my items stored are safe and secure. I enjoy the 24hr access too. Thank u."

"I heard such great things about your storage company and I was pleased that my experience was met and then some. Thank you!"

"I have had a great experance at Uncle Bobs and continue to trust u to take care of my property. I highly re amend you to friends!!"

"The cost of the storage size was higher than expected. (5x10)"

"Everything was explained in full, and I didn't even think about asking for a military discount, but once I mentioned that I would be traveling due to the military, he gave me an option between 50% off one month's rent or 10% each month's rent, suggesting the military 10% would be better for me in the long run. Things like that are extremely appreciated; not just the option between the two, but advising me to the better option for my needs and situation."

"The staff there is awesome especially Wayne, the manager! They are all very friendly and helpful! I would definitely recommend this location to friends and family! "

"First time having to rent storage, but expectations were met"

"The truck needs a ramp I had to pay extra for some help loading. No one told me about the insurance until I got to the facility."

"The staff went above and beyond! The property is immaculate. I would highly recommend that location. "

"We were always pleased with the facility and staff until it was time to exit. It was explained when we indicated we would be moving out the next month that we didn't have to give a months notice, or that there was a form to complete PRIOR to moving. They said IF we left during the month that we just paid for that as long as it was before the 20th of the month, they would pro rate the month's rent. It didn't work that way at all. Instead we were told we had to complete a form in advance, and it's not "likely" that we will get a refund. Bad information gave us an awful exit experience. Because if this underhanded method, it would be hard to recommend this storage unit."

"Uncle Bob's self storage is a well-run business. I have rented storage space in different locations across the United States over the past forty years. My best customer experience has been with this facility. "

"I had my unit for a year. They let me use there truck for free to move in. I think it should be free wh n I move out. "

"Staff was extremely helpful and nice. Facility was always clean and in good condition."

"I moved to NC, and no storage place around here is as nice, and the people working in them have not been as kind. I wish there was an Uncle Bob's [Life Storage] near me now!!"

" WAYNE AND HIS STAFF DO A SUPERB JOB MANAGING THE KLIN CREEK,NEWPORT NEWS FACILITY!"

"There was a little waiting time while I called my insurance company to get proof of coverage but, other than that, everything went smoothly."

"Expectations were met and once I got to the office I decided to go with a climate-controled unit. I have no concerns or issues, very satisfied."