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Storage Units near Kiln Creek in Newport News, VA 23602

701 Brick Kiln Blvd. Newport News, VA 23602

  • Climate Controlled
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Customer Reviews - Life Storage #401, Newport News

We at Life Storage want to maintain the best storage facilities in Newport News, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Rated 5.0 out of 5 stars TODD (Newport News, VA) at Life Storage, Newport News, VA (#401)

"Ms. W was very professional. She took us through the whole rental process, and offered some great tips about storing our possessions. The experience so far exceeds what I expected and I would recommend this store to anyone."

February 22, 2020
Rated 4.6 out of 5 stars Nicole (Newport News, VA) at Life Storage, Newport News, VA (#401)

"William and his staff are absolutely amazing! Good customer service is what you experience each time and great attitudes. I never lost any sleep worrying about my property in storage. Thank You!!"

September 16, 2019
Rated 5.0 out of 5 stars Romeo (Abline, TX) at Life Storage, Newport News, VA (#401)

"One of my friends recommended Life Storage. I do the same. Nice place. Nice people."

July 23, 2019
Rated 5.0 out of 5 stars William (Newport News, VA) at Life Storage, Newport News, VA (#401)

"We already completed a Google review too. We want the management to know just how helpful Wayne was during our time of need. We had a house fire in late Oct and were finally allowed to clear out our possessions in early Dec. Wayne got us set up right away with a storage unit to hold the items we salvaged until we were able to move into a permanent new house. We had used Life Storage previously and so we knew the service and unit would be right. But Wayne went out of his way multiple times to assist us during a very difficult period. In addition the new employee Stephanie has also been very kind and helpful."

July 23, 2019
Rated 5.0 out of 5 stars Sheree Anita (Newport News, VA) at Life Storage, Newport News, VA (#401)

"Wayne and the other staff members were always courteous and helpful!"

June 23, 2019
Rated 5.0 out of 5 stars Charles (Yorktown, VA) at Life Storage, Newport News, VA (#401)

"Very satisfactory. The young lady was very helpful and professional"

March 22, 2019
Rated 5.0 out of 5 stars Verronia (Newport News, VA) at Life Storage, Newport News, VA (#401)

"There should be something offered to your customers that has stayed with you for more than year.1A month rent 2:A 10% discount 3:A senior dicount at age 65. Pray you consider theseOptions"

January 16, 2019
Rated 5.0 out of 5 stars Carmen Michelle (Williamsburg, VA) at Life Storage, Newport News, VA (#401)

"Wayne was so helpful! He helped me transfer the rental agreement from my father back to me. Answered all of my questions and gave me advice on protecting my contents in the storage unit. I feel very confident that my items will be well protected while at this property."

May 29, 2018
Rated 5.0 out of 5 stars John (Newport News, VA) at Life Storage, Newport News, VA (#401)

"We appreciated your availability over these years. We closed out units only because we simply cannot afford storing so much stuff that we've even forgotten we own! That's a waste. We'd happily go to you again if we need to, and certainly we'll recommend you to others, along with out compliments of your facility and personnel. Thanks so much!"

April 23, 2018
Rated 5.0 out of 5 stars Roger (Newport News, VA) at Life Storage, Newport News, VA (#401)

"Very professional and courteous even while training a new associate!"

February 27, 2018
Rated 5.0 out of 5 stars Kristen (Columbia, SC) at Life Storage, Newport News, VA (#401)

"I have to give credits to the manager Wayne. He was there my whole time being a customer and always went out of his way for me. This man has the best customer service skills I wish my future units could be at his location. Thank you so much Wayne for treating me like family."

November 30, 2017
Rated 5.0 out of 5 stars Ilene (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I have a 120 year old piano in storage with Life Storage and all our precious family photos that I could not bring with me after a divorce. I wish my house was so clean! I liked your old name better Uncle Bob's, but that's a silly concern! :-) Keep up the great work. You have a great friend in me--I have a BIG MOUTH! "

October 04, 2017
Rated 5.0 out of 5 stars Juanita (Newport News, VA) at Life Storage, Newport News, VA (#401)

"All my questions were answered thoroughly and I was invited to call upon them any time I had a question or issue. Every effort was made to look after my needs. I am very pleased with my choice. "

September 27, 2017
Rated 4.9 out of 5 stars Donna (Newport News, VA) at Life Storage, Newport News, VA (#401)

"having space available and the associates concerns. so far so good"

August 28, 2017
Rated 5.0 out of 5 stars James (Poquoson, VA) at Life Storage, Newport News, VA (#401)

"Wayne was excellent to work with. He was very patient and thoroughly answered all of our questions. He is extremely pleasant and an asset to have managing the Kiln Creek location."

June 30, 2017
Rated 5.0 out of 5 stars Mary (Yorktown, VA) at Life Storage, Newport News, VA (#401)

"Absolutely love renting my storage space here. It is always refreshing to see friendly faces and clean storage spaces?? Wayne is amazing and that is why I keep coming back and renting my storage unit here?????? I give Life Storage a definite ??????????"

June 15, 2017
Rated 4.8 out of 5 stars Jose (Newport News, VA) at Life Storage, Newport News, VA (#401)

"Price is a lot higher than other places but services are better too"

May 25, 2017
Rated 5.0 out of 5 stars Gabor (Fort Eustis, VA) at Life Storage, Newport News, VA (#401)

"Thank you for all the help and great service hope to be able to use you storage space again soon. Thank You."

May 23, 2017
Rated 5.0 out of 5 stars Clark (Newport News, VA) at Life Storage, Newport News, VA (#401)

"This was the 1st time I had rented a storage shed before. After I requested a shed on line, within 5 minutes, I received a call from the Manager, welcoming me, explaining my options and we setup a time to come by and see the shed and finalize all the paperwork. It was a very pleasant experience!!!"

May 04, 2017
Rated 3.8 out of 5 stars Nick (Yorktown, VA) at Life Storage, Newport News, VA (#401)

"Your prices should be lower to compete with other storage companies"

March 02, 2017
Rated 5.0 out of 5 stars Katherine (Yorktown, VA) at Life Storage, Newport News, VA (#401)

"Loved the friendliness of the staff and the cleanliness of the facility. "

September 28, 2016
Rated 5.0 out of 5 stars Kimberly (Vacaville, CA) at Life Storage, Newport News, VA (#401)

"Thank you to the wonderful staff, Wayne and Ta-Conna!"

September 11, 2016
Rated 5.0 out of 5 stars Rebecca (Newport News, VA) at Life Storage, Newport News, VA (#401)

"This is the cleanest, nicest storage unit I have ever used in my 15 years in pharma. I would recommend it to anyone."

July 28, 2016
Rated 5.0 out of 5 stars Yong (Newport News, VA) at Life Storage, Newport News, VA (#401)

"We had a very unique situation,Wayne and his crew helped us out tremendously. Thanks so much!!!! "

July 24, 2016
Rated 5.0 out of 5 stars Steven (Newport NEws, VA) at Life Storage, Newport News, VA (#401)

"The facility is always kept very clean. Customer service is always outstanding!"

June 29, 2016
Rated 3.4 out of 5 stars Cynthia (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I also used their moving van and was told it was full and to bring it back on full well my storage I moved from was on a mile away so I didn't have to put any fuel in the van. When I returned the van the associate asked for a gas receipt and I told him is was still on full THEN he showed me on the contract where it says bring a gas receipt back so why should I had to have one and the van was still full? I have a problem with that."

June 03, 2016
Rated 5.0 out of 5 stars Michelle (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I really enjoyed the exuberant friendliness of the associate who assisted me with the process. Unfortunately I am horrible with names so I cannot give his name but he was just phenomenal. Also, the main reason I chose Uncle Bob's [Life Storage] was because of the extremely reasonable rates. They're half compared to the other storage places I looked into."

May 26, 2016
Rated 5.0 out of 5 stars Samuel (Hampton, VA) at Life Storage, Newport News, VA (#401)

"I would definitely use the facility again. You met our need in every way. The only thing I would recommend would be an outside restroom area. You would have to use your code in order to enter the restroom."

May 24, 2016
Rated 5.0 out of 5 stars Denise (Newport News, VA) at Life Storage, Newport News, VA (#401)

"There was a new employee who worked there and he was AWESOME! Always personable and never made it seem like he was working a 'job' but was there to help. Great staff!"

May 23, 2016
Rated 5.0 out of 5 stars Heather (Hampton, VA) at Life Storage, Newport News, VA (#401)

"I would rent here again in a heartbeat. Excellent customer service and facilities. "

May 23, 2016
Rated 5.0 out of 5 stars Patricia (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I have never used a storage unit before. I looked at a few online and started at Uncle Bob's [Life Storage]. So impressed with the cleanliness and ease of getting to my things I looked no further. I feel my things are safe and in good hands there."

April 20, 2016
Rated 5.0 out of 5 stars June (Yorktown, VA) at Life Storage, Newport News, VA (#401)

"Wayne of Uncle Bob,s Kiln Creek Newport News VA office did an excellent service when we opened an account for a self storage unit."

March 29, 2016
Rated 5.0 out of 5 stars Louise (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I love Uncle Bob's, I stored my household items twice and they have always exceeded my expectations at every turn. I would whole heartedly recommend Uncle Bob's to anyone looking for a great storage facility with a wonderful and knowledgeable staff. Keep up the great job!!! Louise A. Newport News"

March 23, 2016
Rated 5.0 out of 5 stars Towanda (Newport News, VA) at Life Storage, Newport News, VA (#401)

"Ive been a customer for about 4yrs and fill my items stored are safe and secure. I enjoy the 24hr access too. Thank u."

February 25, 2016
Rated 5.0 out of 5 stars Anna (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I heard such great things about your storage company and I was pleased that my experience was met and then some. Thank you!"

January 31, 2016
Rated 5.0 out of 5 stars Dianna (Grottoes, VA) at Life Storage, Newport News, VA (#401)

"I have had a great experance at Uncle Bobs and continue to trust u to take care of my property. I highly re amend you to friends!!"

January 28, 2016
Rated 4.0 out of 5 stars Kenneth (Hayes, VA) at Life Storage, Newport News, VA (#401)

"The cost of the storage size was higher than expected. (5x10)"

January 25, 2016
Rated 5.0 out of 5 stars Sarah (Newport News, VA) at Life Storage, Newport News, VA (#401)

"Everything was explained in full, and I didn't even think about asking for a military discount, but once I mentioned that I would be traveling due to the military, he gave me an option between 50% off one month's rent or 10% each month's rent, suggesting the military 10% would be better for me in the long run. Things like that are extremely appreciated; not just the option between the two, but advising me to the better option for my needs and situation."

December 27, 2015
Rated 5.0 out of 5 stars Brittany (Newport News, VA) at Life Storage, Newport News, VA (#401)

"The staff there is awesome especially Wayne, the manager! They are all very friendly and helpful! I would definitely recommend this location to friends and family! "

December 26, 2015
Rated 4.6 out of 5 stars Howard (Yorktown, VA) at Life Storage, Newport News, VA (#401)

"First time having to rent storage, but expectations were met"

December 05, 2015
Rated 4.4 out of 5 stars Mark (Hampton, VA) at Life Storage, Newport News, VA (#401)

"The truck needs a ramp I had to pay extra for some help loading. No one told me about the insurance until I got to the facility."

December 02, 2015
Rated 5.0 out of 5 stars Amy (Newport News, VA) at Life Storage, Newport News, VA (#401)

"The staff went above and beyond! The property is immaculate. I would highly recommend that location. "

November 23, 2015
Rated 3.8 out of 5 stars David (Newport News, VA) at Life Storage, Newport News, VA (#401)

"We were always pleased with the facility and staff until it was time to exit. It was explained when we indicated we would be moving out the next month that we didn't have to give a months notice, or that there was a form to complete PRIOR to moving. They said IF we left during the month that we just paid for that as long as it was before the 20th of the month, they would pro rate the month's rent. It didn't work that way at all. Instead we were told we had to complete a form in advance, and it's not "likely" that we will get a refund. Bad information gave us an awful exit experience. Because if this underhanded method, it would be hard to recommend this storage unit."

November 23, 2015
Rated 5.0 out of 5 stars David (Yorktown, VA) at Life Storage, Newport News, VA (#401)

"Uncle Bob's self storage is a well-run business. I have rented storage space in different locations across the United States over the past forty years. My best customer experience has been with this facility. "

August 28, 2015
Rated 5.0 out of 5 stars James (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I had my unit for a year. They let me use there truck for free to move in. I think it should be free wh n I move out. "

August 27, 2015
Rated 5.0 out of 5 stars Mark (Redwood City, CA) at Life Storage, Newport News, VA (#401)

"Staff was extremely helpful and nice. Facility was always clean and in good condition."

August 23, 2015
Rated 5.0 out of 5 stars Ann (Newport News, VA) at Life Storage, Newport News, VA (#401)

"I moved to NC, and no storage place around here is as nice, and the people working in them have not been as kind. I wish there was an Uncle Bob's [Life Storage] near me now!!"

August 23, 2015
Rated 5.0 out of 5 stars Michael (Newport News, VA) at Life Storage, Newport News, VA (#401)

" WAYNE AND HIS STAFF DO A SUPERB JOB MANAGING THE KLIN CREEK,NEWPORT NEWS FACILITY!"

August 05, 2015
Rated 5.0 out of 5 stars Christopher (Newport News, VA) at Life Storage, Newport News, VA (#401)

"There was a little waiting time while I called my insurance company to get proof of coverage but, other than that, everything went smoothly."

June 27, 2015
Rated 4.8 out of 5 stars Tina (Newport News, VA) at Life Storage, Newport News, VA (#401)

"Expectations were met and once I got to the office I decided to go with a climate-controled unit. I have no concerns or issues, very satisfied."

June 26, 2015

Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in Newport News offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Moving Van or Truck Available

    This facility offers moving van or truck rental to help make your move easier. You'll get the vehicle rental at a discounted rate with any new storage rental.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • 24-hour Access

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
  • Vehicle/Boat Parking

    This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
  • 54' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Newport News and Kiln Creek

Our self storage facility on Brick Kiln Blvd. is located north of the I-64, between Providence Blvd and Bellows Way, near Kiln Creek Elementary School. Click here for directions to this Life Storage.

At Life Storage Facility #401, we offer great property security systems and clean, affordable storage units to rent for the residents of Kiln Creek, Denbigh, Tabb, and other neighborhoods in Newport News, VA. Call us with questions, reserve online, or click here to compare other storage units in Newport News.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment