Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
24 Hour Access
Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #401, Newport News
We at Life Storage want to maintain the best storage facilities in Newport News, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Overall Rating for Life Storage in Newport News (#401)
4.79 out of 5
based on 78 of our most recent Reviews
Nicole from Newport News, VA
4.6 out of 5
"William and his staff are absolutely amazing! Good customer service is what you experience each time and great attitudes. I never lost any sleep worrying about my property in storage. Thank You!!"
Review posted on September 16, 2019
Romeo from Abline, TX
5.0 out of 5
"One of my friends recommended Life Storage. I do the same. Nice place. Nice people."
Review posted on July 23, 2019
William from Newport News, VA
5.0 out of 5
"We already completed a Google review too. We want the management to know just how helpful Wayne was during our time of need. We had a house fire in late Oct and were finally allowed to clear out our possessions in early Dec. Wayne got us set up right away with a storage unit to hold the items we salvaged until we were able to move into a permanent new house. We had used Life Storage previously and so we knew the service and unit would be right. But Wayne went out of his way multiple times to assist us during a very difficult period. In addition the new employee Stephanie has also been very kind and helpful."
Review posted on July 23, 2019
Sheree Anita from Newport News, VA
5.0 out of 5
"Wayne and the other staff members were always courteous and helpful!"
Review posted on June 23, 2019
Charles from Yorktown, VA
5.0 out of 5
"Very satisfactory. The young lady was very helpful and professional"
Review posted on March 22, 2019
Verronia from Newport News, VA
5.0 out of 5
"There should be something offered to your customers that has stayed with you for more than year.1A month rent 2:A 10% discount 3:A senior dicount at age 65. Pray you consider theseOptions"
Review posted on January 16, 2019
Carmen Michelle from Williamsburg, VA
5.0 out of 5
"Wayne was so helpful! He helped me transfer the rental agreement from my father back to me. Answered all of my questions and gave me advice on protecting my contents in the storage unit. I feel very confident that my items will be well protected while at this property."
Review posted on May 29, 2018
John from Newport News, VA
5.0 out of 5
"We appreciated your availability over these years. We closed out units only because we simply cannot afford storing so much stuff that we've even forgotten we own! That's a waste.
We'd happily go to you again if we need to, and certainly we'll recommend you to others, along with out compliments of your facility and personnel. Thanks so much!"
Review posted on April 23, 2018
Roger from Newport News, VA
5.0 out of 5
"Very professional and courteous even while training a new associate!"
Review posted on February 27, 2018
Kristen from Columbia, SC
5.0 out of 5
"I have to give credits to the manager Wayne. He was there my whole time being a customer and always went out of his way for me. This man has the best customer service skills I wish my future units could be at his location. Thank you so much Wayne for treating me like family."
Review posted on November 30, 2017
Ilene from Newport News, VA
5.0 out of 5
"I have a 120 year old piano in storage with Life Storage and all our precious family photos that I could not bring with me after a divorce. I wish my house was so clean! I liked your old name better Uncle Bob's, but that's a silly concern! :-) Keep up the great work. You have a great friend in me--I have a BIG MOUTH! "
Review posted on October 04, 2017
Juanita from Newport News, VA
5.0 out of 5
"All my questions were answered thoroughly and I was invited to call upon them any time I had a question or issue. Every effort was made to look after my needs. I am very pleased with my choice.
"
Review posted on September 27, 2017
Donna from Newport News, VA
4.9 out of 5
"having space available and the associates concerns. so far so good"
Review posted on August 28, 2017
James from Poquoson, VA
5.0 out of 5
"Wayne was excellent to work with. He was very patient and thoroughly answered all of our questions. He is extremely pleasant and an asset to have managing the Kiln Creek location."
Review posted on June 30, 2017
Mary from Yorktown, VA
5.0 out of 5
"Absolutely love renting my storage space here.
It is always refreshing to see friendly faces and clean storage spaces??
Wayne is amazing and that is why I keep coming back and renting my storage unit here??????
I give Life Storage a definite ??????????"
Review posted on June 15, 2017
Jose from Newport News, VA
4.8 out of 5
"Price is a lot higher than other places but services are better too"
Review posted on May 25, 2017
Gabor from Fort Eustis, VA
5.0 out of 5
"Thank you for all the help and great service hope to be able to use you storage space again soon. Thank You."
Review posted on May 23, 2017
Clark from Newport News, VA
5.0 out of 5
"This was the 1st time I had rented a storage shed before. After I requested a shed on line, within 5 minutes, I received a call from the Manager, welcoming me, explaining my options and we setup a time to come by and see the shed and finalize all the paperwork. It was a very pleasant experience!!!"
Review posted on May 04, 2017
Nick from Yorktown, VA
3.8 out of 5
"Your prices should be lower to compete with other storage companies"
Review posted on March 02, 2017
Katherine from Yorktown, VA
5.0 out of 5
"Loved the friendliness of the staff and the cleanliness of the facility. "
Review posted on September 28, 2016
Kimberly from Vacaville, CA
5.0 out of 5
"Thank you to the wonderful staff, Wayne and Ta-Conna!"
Review posted on September 11, 2016
Rebecca from Newport News, VA
5.0 out of 5
"This is the cleanest, nicest storage unit I have ever used in my 15 years in pharma. I would recommend it to anyone."
Review posted on July 28, 2016
Yong from Newport News, VA
5.0 out of 5
"We had a very unique situation,Wayne and his crew helped us out tremendously. Thanks so much!!!! "
Review posted on July 24, 2016
Steven from Newport NEws, VA
5.0 out of 5
"The facility is always kept very clean. Customer service is always outstanding!"
Review posted on June 29, 2016
Cynthia from Newport News, VA
3.4 out of 5
"I also used their moving van and was told it was full and to bring it back on full well my storage I moved from was on a mile away so I didn't have to put any fuel in the van. When I returned the van the associate asked for a gas receipt and I told him is was still on full THEN he showed me on the contract where it says bring a gas receipt back so why should I had to have one and the van was still full? I have a problem with that."
Review posted on June 03, 2016
Michelle from Newport News, VA
5.0 out of 5
"I really enjoyed the exuberant friendliness of the associate who assisted me with the process. Unfortunately I am horrible with names so I cannot give his name but he was just phenomenal.
Also, the main reason I chose Uncle Bob's [Life Storage] was because of the extremely reasonable rates. They're half compared to the other storage places I looked into."
Review posted on May 26, 2016
Samuel from Hampton, VA
5.0 out of 5
"I would definitely use the facility again. You met our need in every way. The only thing I would recommend would be an outside restroom area. You would have to use your code in order to enter the restroom."
Review posted on May 24, 2016
Denise from Newport News, VA
5.0 out of 5
"There was a new employee who worked there and he was AWESOME! Always personable and never made it seem like he was working a 'job' but was there to help. Great staff!"
Review posted on May 23, 2016
Heather from Hampton, VA
5.0 out of 5
"I would rent here again in a heartbeat. Excellent customer service and facilities. "
Review posted on May 23, 2016
Patricia from Newport News, VA
5.0 out of 5
"I have never used a storage unit before. I looked at a few online and started at Uncle Bob's [Life Storage]. So impressed with the cleanliness and ease of getting to my things I looked no further. I feel my things are safe and in good hands there."
Review posted on April 20, 2016
June from Yorktown, VA
5.0 out of 5
"Wayne of Uncle Bob,s Kiln Creek Newport News VA office did an excellent service when we opened an account for a self storage unit."
Review posted on March 29, 2016
Louise from Newport News, VA
5.0 out of 5
"I love Uncle Bob's, I stored my household items twice and they have always exceeded my expectations at every turn. I would whole heartedly recommend Uncle Bob's to anyone looking for a great storage facility with a wonderful and knowledgeable staff.
Keep up the great job!!!
Louise A.
Newport News"
Review posted on March 23, 2016
Towanda from Newport News, VA
5.0 out of 5
"Ive been a customer for about 4yrs and fill my items stored are safe and secure. I enjoy the 24hr access too. Thank u."
Review posted on February 25, 2016
Anna from Newport News, VA
5.0 out of 5
"I heard such great things about your storage company and I was pleased that my experience was met and then some. Thank you!"
Review posted on January 31, 2016
Dianna from Grottoes, VA
5.0 out of 5
"I have had a great experance at Uncle Bobs and continue to trust u to take care of my property. I highly re amend you to friends!!"
Review posted on January 28, 2016
Kenneth from Hayes, VA
4.0 out of 5
"The cost of the storage size was higher than expected. (5x10)"
Review posted on January 25, 2016
Sarah from Newport News, VA
5.0 out of 5
"Everything was explained in full, and I didn't even think about asking for a military discount, but once I mentioned that I would be traveling due to the military, he gave me an option between 50% off one month's rent or 10% each month's rent, suggesting the military 10% would be better for me in the long run. Things like that are extremely appreciated; not just the option between the two, but advising me to the better option for my needs and situation."
Review posted on December 27, 2015
Brittany from Newport News, VA
5.0 out of 5
"The staff there is awesome especially Wayne, the manager! They are all very friendly and helpful! I would definitely recommend this location to friends and family!
"
Review posted on December 26, 2015
Howard from Yorktown, VA
4.6 out of 5
"First time having to rent storage, but expectations were met"
Review posted on December 05, 2015
Mark from Hampton, VA
4.4 out of 5
"The truck needs a ramp I had to pay extra for some help loading. No one told me about the insurance until I got to the facility."
Review posted on December 02, 2015
Amy from Newport News, VA
5.0 out of 5
"The staff went above and beyond! The property is immaculate. I would highly recommend that location.
"
Review posted on November 23, 2015
David from Newport News, VA
3.8 out of 5
"We were always pleased with the facility and staff until it was time to exit. It was explained when we indicated we would be moving out the next month that we didn't have to give a months notice, or that there was a form to complete PRIOR to moving. They said IF we left during the month that we just paid for that as long as it was before the 20th of the month, they would pro rate the month's rent. It didn't work that way at all. Instead we were told we had to complete a form in advance, and it's not "likely" that we will get a refund. Bad information gave us an awful exit experience. Because if this underhanded method, it would be hard to recommend this storage unit."
Review posted on November 23, 2015
David from Yorktown, VA
5.0 out of 5
"Uncle Bob's self storage is a well-run business. I have rented storage space in different locations across the United States over the past forty years. My best customer experience has been with this facility. "
Review posted on August 28, 2015
James from Newport News, VA
5.0 out of 5
"I had my unit for a year. They let me use there truck for free to move in. I think it should be free wh n I move out. "
Review posted on August 27, 2015
Mark from Redwood City, CA
5.0 out of 5
"Staff was extremely helpful and nice. Facility was always clean and in good condition."
Review posted on August 23, 2015
Ann from Newport News, VA
5.0 out of 5
"I moved to NC, and no storage place around here is as nice, and the people working in them have not been as kind. I wish there was an Uncle Bob's [Life Storage] near me now!!"
Review posted on August 23, 2015
Michael from Newport News, VA
5.0 out of 5
"
WAYNE AND HIS STAFF DO A SUPERB JOB MANAGING THE KLIN CREEK,NEWPORT NEWS FACILITY!"
Review posted on August 05, 2015
Christopher from Newport News, VA
5.0 out of 5
"There was a little waiting time while I called my insurance company to get proof of coverage but, other than that, everything went smoothly."
Review posted on June 27, 2015
Tina from Newport News, VA
4.8 out of 5
"Expectations were met and once I got to the office I decided to go with a climate-controled unit. I have no concerns or issues, very satisfied."
Review posted on June 26, 2015
Letricia from Newport News, VA
4.2 out of 5
"Would it be possible to have a dumpster that is accessible?"
Review posted on June 21, 2015
Donald from Newport News, VA
5.0 out of 5
"Keep up the high quality of performance you and your staff have shown in the past. "
Review posted on May 27, 2015
Thomas from Newport News, VA
5.0 out of 5
"Storage was clean. Grounds also tidy. Staff professional and friendly.
"
Review posted on May 27, 2015
Diane from Glen Allen, VA
5.0 out of 5
"Excellent customer service was provided by our representative Wayne. He was friendly, thorough, and professional. He seemed to really care. Our experience at Uncle Bob's Storage was excellent. Thank you very much!"
Review posted on May 23, 2015
Bill from Newport News, VA
2.8 out of 5
"I am very unhappy with your late fee policy and the fact that your location is higher than all the other ones less than a few miles away. I want to save some money to move into a less expensive unit but the only way I can do it is to have to move all my stuff less than 10 miles away. That is a big hassle."
Review posted on April 14, 2015
Marcie from Newport News, VA
5.0 out of 5
"friendly staff, fast check in, affordable pricing and clean"
Review posted on April 10, 2015
Dawn from Newport News, VA
5.0 out of 5
"by the time I got to Store 401 they had all my info took me to the unit and made the whole process so easy"
Review posted on February 13, 2015
Shakirah from Newport News, VA
5.0 out of 5
"I really enjoy doing business with your company. always respectful an ready to serve, the public with great customer service skills. Your place of business is very clean an inviting as well. keep up the good work!"
Review posted on January 28, 2015
Esse from Newport News, VA
4.8 out of 5
"Had phone conversation prior and upon arrival service rep know who I was and knew exactly what I wanted. Explained all charges. "
Review posted on December 30, 2014
Debra from Yorktown, VA
5.0 out of 5
"Thanks to Carmen, very knowledgeable and always acted in a professional manner!"
Review posted on November 05, 2014
Krystal from Newport News, VA
5.0 out of 5
"I dont remember the guy's name but he was very happy and helpful. "
Review posted on October 28, 2014
Patricia from Jamaica, NY
4.4 out of 5
"It has been a pleasure knowing Carmen and the rest over the years.
Patricia"
Review posted on October 23, 2014
Aaron from Newport News, VA
5.0 out of 5
"Wayne was extremely attentive and helpful. The facility was surprisingly clean and well maintained."
Review posted on September 25, 2014
Nordelie from Newport News, VA
4.2 out of 5
"Wayne is the best, I can call and he is very attentive to my needs. Hebisbthe reason I stay with this storage unit!"
Review posted on August 27, 2014
Kassanda from Newport News, VA
4.7 out of 5
"I have a small business and use Uncle Bob's each year. I will continue to do so. Thank you"
Review posted on August 22, 2014
Eric from Newport News, VA
4.5 out of 5
"The spaces are not true to advertised size. I initially wanted to rent a 5x10 space, but when I got there they were more like 4x10. I checked out 3 or so of these spaces with a measuring tape and they all were like that."
Review posted on July 09, 2014
Lois from Newport News, VA
5.0 out of 5
"I tell everyone I know that this is a top notch place. Well managed,clean and safe. Many options for your storage needs. I am so glad I stored my things with you while I had the need. Wonderful people at this store !
"
Review posted on June 23, 2014
Fuhrman from Yorktown, VA
4.5 out of 5
"I am very happy with the facilities and staff. Couldn't ask for much more."
Review posted on June 01, 2014
Amy from Newport News, VA
3.8 out of 5
"Current staff are more pleasant than when you first took over the site from SpaceMart. I was never sure why the first Uncle Bob's folks in there were acting like tools to people. The staff I have encountered more recently seem to be better suited to their jobs. I did have a problem with an auto-payment being recorded as not working when in fact the payment was never attempted with the credit card company, but I suspect that is a corporate issue rather than an issue with my local Uncle Bob's. "
Review posted on March 26, 2014
Duane from Ft. Eustis, VA
5.0 out of 5
"I was very, very impressed with this facility. I had visted a few other storage facities in recent days (to include another Uncle Bobs [Life Storage])and was not at all impressed with the upkeep of those facilities. This particular facility is luxury self storage in my opinion. Very impressed with the facility and service provided by Wayne (the manager)"
Review posted on March 26, 2014
Valerie from Hampton, VA
5.0 out of 5
"It's great that we can call and make a payment over the phone! Vey convenient!"
Review posted on February 28, 2014
Kimberly from Newport News, VA
4.8 out of 5
"Wayne, the manager at 701 Brick Kiln Blvd, Newport News, VA 23602 was very friendly and extremely helpful. This man took time to show us several units to ensure our satisfaction. Where other places just want you to sign up and be done with you, Wayne really went the extra mile to be courteous and helpful. I can not say enough about our experience thus far and if Wayne is any indication then we will be most satisfied with our experience."
Review posted on February 28, 2014
Saundra from Newport News, VA
5.0 out of 5
"This is one of the best storage companies in the area."
Review posted on January 31, 2014
from Newport News, VA
5.0 out of 5
"WHAT MORE CAN BE SAID? WAYNE AND HIS STAFF DO A SUPERB JOB RUNNING THE FACILITY."
Review posted on January 23, 2014
Karen from Newport News, VA
4.1 out of 5
"It's a nice storage facility and the 24 hour access and the location in a relatively safe place helps.
I am planning though not to stay too much longer because it's just getting cost prohibitive for me at this point.
Thank you. "
Review posted on January 19, 2014
Johnathan from Newport News, VA.
4.8 out of 5
"I like the location & 24hr accessibility . Everyone has always been friendly. Keep up the good work !"
Review posted on January 18, 2014
Mary from Newport News, VA
4.2 out of 5
"My only concern was the fact that the storage unit floor seemed to be crumbling a bit. Did not affect the use of the storage unit, it was appearance only. My only other concern was that there seemed to be a large number of spiders that were in the storage unit when we moved in. Our items needed to be cleaned of spiders and webs when we took them out of storage. I liked the fact I could access my unit at all hours, 24/7. Overall it was a positive experience."
Review posted on December 23, 2013
George from Newport News, VA
5.0 out of 5
"This is one of the few companies that I enjoyed doing business with. The people are great! The service was superior and the cost was reasonable. "
Review posted on October 23, 2013
Seth from Chambersburg, PA
4.6 out of 5
"The staff did an excellent job of answering all my questions to the best of thier knowledge. I was thoroughly impressed with how clean and well maintained the storage facilty was. I was pleased with the ease of accessibility to my storage space, which was a huge help. "
Review posted on August 30, 2013
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Our self storage facility on Brick Kiln Blvd. is located north of the I-64, between Providence Blvd and Bellows Way, near Kiln Creek Elementary School. Click here for directions.
At Life Storage Facility #401, we offer great property security systems and clean, affordable storage units to rent for the residents of Kiln Creek, Denbigh, Tabb, and other neighborhoods in Newport News, VA. Call us with questions, reserve online, or click here to compare other storage units in Newport News.
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