A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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3248 S Military HwyChesapeake, VA 2332325.6 Miles Away
Customer Reviews - Life Storage #401, Newport News
We at Life Storage want to maintain the best storage facilities in Newport News, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Great customer service, staff is very friendly and informative. Reasonable pricing. Facility is clean. Storage units are clean and very well kept. Feel extremely comfortable storing my possessions here. Would recommend anyone asking about storage, to bring their possessions here for safe keeping. Special thanks to Wayne for your assistance and understanding."
"Henry at the front desk, amazing Customer service! I would definitely recommend Life Storage and this specific location to friends and family because of you. THANK YOU!"
"Our experience with Life Storage so far has been fantastic. Henry, the guy at the front desk, is very polite and professional. He advised us on what he thought would be best for our situation and made sure that all questions were answered. Would definitely recommend!"
"Great experience. Henry was a big help. Was having trouble booking online and needed a space at last minute and I was rushing. He got me into out in now time."
"NOT 24 HOURS!! We rented a unit online and it said we could have access that day all through the computer. So we got our account straight online, spend hours packing up, get there and can not get in because they have to verify your ID IN PERSON. Please note I had given them my social security number .
So we call customer service and it was horrific, they didn’t care we were there with all of our things hot and tired. We asked if we could email them a copy of my ID with a picture of me holding it, they said no. We asked if we could then cancel my account, they said no. We talked to a manager hoping to get help, she said no.
So now our things are outside under a tarp because we had no where else to go.
I have never in my life been this disappointed in a business."
"Rented a unit for the summer and loved my experience! The office and units were very clean and well lit. And the staff was super helpful and friendly. I plan to use this location again!"
"Military told us to put our household goods in storage because they couldn't find any carriers. We reserved a 10x30 unit on 15 Jun and on 22 Jun we were told we no longer needed to store. We never broke the blue seal on the storage unit and canceled.
Contacted Life Storage and now we're out $499.00 for the unit. No exceptions...unfortunate."
"Got a new guy named Henry at the desk, him and an older gentleman were very courteous and made getting a rental really easy. Place is very well kept and clean, frankly something im not used to buy obv a good thing"
"Mr. Henry Jones was my sales representative and did a excellent job explaining all the option provided through life storage. Customer service is a vital role in the sales process thank you so much Mr. Jones."
"First off I'd like to give excellent and exceptional customer service to Wayne, he's by far the greatest person I've dealt with here at Life Storage here in Newport News, VA. He goes over and beyond for his customers, he's very courteous, patient, and helps you with all your moving needs. If you need to use any storage in the area I highly recommend you come here. Thanks Wayne for all you done for us and thank you for all you do. YOURE THE GREATEST WAYNE , KEEP UP THE GOOD WORK!!!!!!!"
"Absolutely wonderful staff and facility. Love the online reservation system and easy 24/7 access. This place has been a lifesaver during a chaotic transition. Big thanks to the life storage team for making my life easier!"
"Stephanie helped us and was very informative with our space and rental agreement. Definitely recommend this storage for anyone looking for an easy move!"
"I have had this storage unit for four years where the price aggressively escalated from the initial $75 monthly to $165 monthly, and was scheduled for another increase to $199 next month Fortunately, I was able to move my sruff out before this last increase. Climate controlled units are hard to find, but unfortunately, evidence of rodent infection was everywhere and will require many rugs to be cleaned and other items thrown away. They obviously do not use rodent control measure here. For the exorbitant and extortant price increases, I expected better service from them. i would look elsewhere for a better value."
"Stephanie went ahead and vacated our storage unit in the system for us once we took the lock off! Saved us the stress of having to go through with canceling ourselves."
"Ms. Stephanie has been a major help with my short notice move. From the first contact to my running in 3 mins to closing. she is super sweet with excellent customer service."
"My dad recently passed away and had a few storage units at this facility. While coping with the loss of my father and moving out all of the stuff in his storage units, Stephanie was a breath of fresh air! She was extremely helpful and always had a friendly smile and advice to give me. Store your stuff here!!!"
"Stephanie woody did an outstanding job helping me with my unit quickly, easily and informed. 5 star rating all the way, thank you very much Stephanie!!!"
"Heard some disturbing information that some managers were insulting their employees, even Stephanie!! I couldn’t believe it!! She is so professional and well-mannered. I couldn’t believe they would call her incompetent! Absolutely UNACCEPTABLE"
"Stephanie Woody has excellent customer service skills!!! She is professional, friendly, patient, thoughtful, helpful and very understanding. Thank you to Stephanie for serving me and my family. We are sure to choose you again if in need of a storage facility in the future. You provided “Five Star” service for sure!!!!!"
"Stephanie was so nice to help us out at the end of a long day. It's amazing how well she knows her units and how to process paperwork quickly and correctly. She and others are why we have been with Life Storage for ten years."
"My rental experience started off bad. After speaking with the assistant manager Stephanie, she cleared things up and got me the right size storage i needed. She even found an extra cart for me to help move my things faster. She stayed calm with me the whole time even-though i was clearly upset and a little loud. Even called the next day to check on me. Thanks for showing such professionalism and taking care of the customer needs."
"It was wonderful meeting Stephenie and she was absolutely awesome. She was very professional, courteous and kind. Everything went well from filling out the paper work to showing me my space which was clean and inviting. Everything went smoothly."
"I would send my Grandmother here. Wow! They did everything but role out the RED CARPET for me and give me a free unit. Upon arrival, i could see Stephanie was slammed. How do I know her name?, she introduced herself and she asked for my name.
From then on it was Thank you Lisa...do you have any questions Lisa that I can go into further? I didn't have any questions because Stephanie left no rock un- turned. She was very very thorough and seemed like she worked their for years. I took forever to get my Insurance Declaration for her, no problem she multi-tasked and was able to assist another customer making us both HAPPY😊 She excelled in the Customer Service Department. I will say in my opinion they are a little high. But don't think twice about this place..it is a clean, safe and has the Best Customer Service around. Thank you Stephanie. Who. Ever hired her better give her a raise...she bumps your business right to a perfect score 5/5 🌟 🌟 🌟 🌟 🌟 and 🌟
I read the reviews and the employees at Life Storage are top notch. Thank you Stephanie for your patience and your professionalism and your wonderful personality.
And no I am not related to Stephanie...i never met her prior to getting the unit."
"Stephanie was very helpful and accommodating. She stayed late and was super patient. I showed up 10 minutes before closing and didn't blink an eye. Thanks Ms Stephanie."
"Very welcoming and kind spirit. I felt comfortable securing my belongings here while I was deployed. Stephanie made me feel comfortable always asked me about my family and she was so genuine. Thank you Stephanie Woody."
"I used Life Storage for a short time between moving out of one home and into another. Stephanie Woody not only assisted me with setting up an account but she was very friendly as well. Great customer service is the key for me. The unit was clean and area well maintained. I'll recommend Life Storage to others in the future."
"From Day 1, the service here was amazing. Wayne and Stephanie were always accommodating and helpful even as we moved from a larger to a smaller storage unit while downsizing. They were always friendly and happy to see us coming in and out. You won't find a more well kept and secure place for your important belongings!"
"My family and I have been renting storage units from this location throughout the years. I just upgraded to a larger storage unit recently and the transition was a breeze. All thanks to Stephanie!"
"Stephanie goes above and beyond! This is a great place to leave your stuff if you’re looking for a storage facility! Friendly and knowledgeable staff as well!"
"I needed somewhere to store my items while moving and the lady at the front desk Ms Stephanie was so helpful and nice to me this was my first time renting a unit and she walked me thru from beginning to ending THANKS LIFE STORAGE!!!⭐️⭐️⭐️⭐️⭐️😁"
"I have had NUMEROUS visits to the Kiln Creek office. I give Stephanie 5 STARS (10+). SHE IS VERY PROFESSIONAL AND PERSONABLE. It is always a pleasure dealing with her. She is an asset to Life Storage."
"Very professional and polite, Stephanie was the staff member I worked with and she was fantastic. She worked with me to get the size unit I needed. Very clean. Definitely recommend this facility."
"I needed extra storage space while moving and could not have found a better place! They had the space I needed, a truck to help me with my move and the personnel is outstanding! Stephanie truly worked with me on getting the right size space and was able to accommodate me when I needed extra time with the truck. And the fact that they are a 24 hour facility really helps. Oh, and I just met Wayne who followed up by asking how my move was going and if there was anything else that I needed. Both him and Stephanie made this a great experience! - Troy"
"went to this location to rent a certain size unit but one wasn't open at that time. Lady took my name and number in case one opened up. A day later she called and there was an early exit on a unit and I went and signed up for it. These folks are courteous professional and at the top of the rental storage business. Could go on with praises but will leave it at that. Go to Kiln Creek Life Storage you can't go wrong!!!!!"
"Life Storage made the entire process SUPER easy. They have contactless renting & it was a breeze. The property & my space is very clean. Thank you to the wonderful staff at the Kiln Creek location! You guys are awesome!"
"Wayne Loper & Stephanie Woody were very knowledgeable and extremely polite and friendly. The unit was spot clean and just what we needed. Life Storage, you are very fortunate to have these employees. Thank You!
Denny and Ave C."
"I am posting this on behalf of my mom who has used Life Storage facility twice now. She loves using their facility as it is clean, reasonably priced and safe. Stephanie at the sales desk was very helpful and had excellent customer service. My mom highly recommends this location for your storage needs!!!!"
"We rented a storage unit for over 7 years. When we were in Kiln Creek 1701 Brick Kiln Boulevard Newport News Virginia. I highly recommend this location and lifestorage. Wayne has been the manager since I've been using this facility. He and his staff are fantastic. Never had any problems the ease of coming and going has been wonderful. You haven't had any height of animal or insect manifestation.
We were free to come and go as we pleased.
Highly recommend why storage in Waynes staff.
Always professional."
"Customer Rep Stephanie is AWESOME. Quality customer service; ensuring YOU, the customer, get the service YOU came for. Above and beyond....much appreciation."
"Stephanie Woody was helpful, courteous, followed COVID safety measures, and went the extra mile to make sure I understood the contract, as well as test the pin to enter the gate. she was also an absolute joy."
"Very clean and accommodating. Used at last minute during pandemic and quick move out from CNU. I didn’t lock it correctly and they were so great about notifying me. They are very flexible with move out as well. Would use again."
"The office staff provided supreme customer service during my check out process. I had questions a few from my move which were all answered quickly and the actual check out couldn't be any faster."
"Great location and very sweet staff! I have been renting a unit for over two years off and on and this location is safe and always clean! I love the perks of getting discounts off of the moving products too!"
"Pleased with the assistance I received from staff. Was able to find the right unit for items I needed stored. Would recommend anyone in need of a storage to come here , great service all around."
"Stephanie is AMAZING! She definitely sold us on renting a storage unit - she isn’t pushy but explains everything in detail. Coming from over 6 years of customer service, you don’t find people like Stephanie often, she knows a lot about the company and understands your needs. Extremely helpful! Life Storage is lucky to have Stephanie Woody as an Associate Store Manager and she’s the reason I am now a customer with Life Storage!
The storage units are extremely clean and well kept! The area that the storage units are located on is also a very nice area!"
"Friendly staff, great location and price. We enjoyed our time with this company, and when it came time to empty our unit Ms. Stephanie was so kind and helpful. Thank you again!"
"I used the completely online storage rental site. It was so easy! It gave me a video to see what household items fit and helped me narrow down my choice. I picked my unit and paid. Within an hour or two, I got an email saying my unit was ready, a map to direct me to my unit, the key codes for the door, and a lock already placed inside the unit. The unit was clean, the facility was well kept. My only downside is they do not have flats available to help move thing (for Inside air controlled units). Luckily when I called, they had one left behind from someone I could use but that would have been a lot of walking carrying heavy boxes for one person."
"First time doing this type of thing online. I was surprised how well it went since Im used to doing it face to face. Stephane helped guide me through the process very light and easy. I was confused and she helped me understand very easily. Great workers and great quality! =M=M=M=M"
"Ms. W was very professional. She took us through the whole rental process, and offered some great tips about storing our possessions. The experience so far exceeds what I expected and I would recommend this store to anyone."
"My experience with Life Storage Kiln Creek was excellent. The employees are friendly, knowledgeable, and professional. They have a wide variety of storage options and the units are safe and secure."
"I had Life storage back when it was Uncle Bobs and then moved to a house where I didnt need storage. Now I need storage again and Ive shopped all over Williamsburg and Richmond and I cant find ANY PLACE as clean, well kept and efficiently run for the price as Life Storage. Ive already done the research for you. Just stay here!"
"We used a non temp controlled area. It was So easy to move in and out and to access it when we needed in between. All of the staff members are excellent- kind, efficient, knowledgeable, and professional. The unit Was the same price as others in the area. Our stuff stayed safe and dry the whole time with only one can of damp rid over a few months. I will definitely use them again if I need a storage unit again! Thank yall!"
"Everyone is very nice and professional. They were patient with me and were able to answer all of my questions. They sell some supplies and give great recommendations on the rest. Very knowledgable and friendly! The storage unit itself is clean and well kept. I could not have found a better place!"
"Ms. Stephanie was very nice and professional. Very informative and answered all my questions with just the information she provided me. I feel comfortable with my belongings being in this facility."
"I am so bad with names. The lady that works there is so amazingly friendly. She had such a welcoming spirit when you walk in that you cant help tonleave in a great mood. The faculty is always clean and I havr never had issues no matter what time of the day I go."
"William and his staff are absolutely amazing! Good customer service is what you experience each time and great attitudes. I never lost any sleep worrying about my property in storage. Thank You!!"
"I enjoyed lifestorage Wayne was very nice and courteous always but the rates keep going up and I have to go thank you so much he's a true asset perfect how do I send it"
"Wayne was great and soooooo awesome!Although i end up not needing a storage.I will always remember the great customer service and interaction that i had with Wayne.I have told several friends about life storage because of my experience.Wayne needs a raise because he is the face of the company and he is making this company shine==M<‰"
"The service and help was incredible. Wayne was very informative, accommodating and went beyond what I expected for good customer service. Life Storage is a great location and helped me immensely."
"Stephanie, Wayne, and Courtney are outstanding! They took great care of me and I changed sizes 3 times, and needed advice on packing and moving. My sisters also use this location. I would definitely use them for long term and short term storage needs. Very clean, 24 hr access with code. Clean front office with microwave and restroom. Kind to children! I mean it doesnt get any better!!!!"
"Enjoyed storing my belongings at Life Storage. Very clean facility. Had easy access to my unit. Wayne was really kind and caring. Thank you for a wonderful experience.
Best wishes always."
"We already completed a Google review too. We want the management to know just how helpful Wayne was during our time of need. We had a house fire in late Oct and were finally allowed to clear out our possessions in early Dec. Wayne got us set up right away with a storage unit to hold the items we salvaged until we were able to move into a permanent new house. We had used Life Storage previously and so we knew the service and unit would be right. But Wayne went out of his way multiple times to assist us during a very difficult period. In addition the new employee Stephanie has also been very kind and helpful."
"Stephanie was a great help! She has excellent customer service!! She mentioned she was new and I couldnt even tell! She helped me with tips to protecting my items while also helping me save money. Wayne the manager was also very nice. Great location"
"This is in a great location. Very clean and well kept property! The two ladies in the office are very helpful and friendly! I would definitely recommend Life Storage to anyone looking for storage!"
"Life Storage and in particular Wayne have been wonderful. We rented a few years ago and had very good experience. This year we had a tragic house fire and needed quick rental to store things from our house. Wayne got us set up in the perfect unit on the spot and has been so helpful and supportive. The units and property are well maintained, safe and very convenient. Wayne does remember his customer's names, is very gracious and helpful."
"I just left Life Storage Kiln Creek and Stephanie was wonderful, she was very pleasant and knowledgeable about the different units, I looked at the climate unit which was very clean."
"I am so dissapointed in the manner in which we were spoken to when discussing our unit. It wasn't about not being able to assist so much it was the tone of the conversation. I almost felt like a child being scolded. When speaking to Bill the general manager immediately upon hearing his verbiage I could tell he was not use to resolving issues with people of color. The judgement and condescending tone led me to wish him well and disconnect the call. Life goes on and my family will be OK but lack the of compassion from this company will continue to be a cancer in the community for years to come. I pray for Bill and his associates. I can assure you by other reviews if I were not a person of color this call would have been different. I've never had to leave a review of this magnitude because I've been blessed. However, I will not bite my tounge when experiencing such atrocities."
"I am so dissapointed in the manner in which we were spoken to when discussing our unit. It wasn't about not being able to assist so much it was the tone of the conversation. I almost felt like a child being scolded. When speaking to Bill the general manager immediately upon hearing his verbiage I could tell he was not use to resolving issues with people of color. The judgement and condescending tone led me to wish him well and disconnect the call. Life goes on and my family will be OK but lack of compassion from this company will continue to be a cancer in the community for years to come. I pray for Bill and his associates."
"Ive been working with Life Storage & Wayne since 2014 and I couldnt be happier with the attention and service I receive. I have a small seasonal business that requires storage and I wont go anywhere else but here. Clean, secure, and above and beyond service from Wayne each and every year!"
"Great service, clean, nice and well kept units, great price, and friendly staff. Perfect place to store your stuff hassle free. I definitely recommend"
"The location Manager Wayne and Takana was extremely helpful in finding and filling our RV parking space need. Their facility is neat, clean and very competitively priced. I would give them the 5-star rating without any hesitation.
Happy customer,
Daniel Kim"
"Great service, professional and nice staff. Excellent customer service. Wayne took care of all my moving needs and made life easier. I highly recommend Life Storage."
"Being Military we always have more than we need so storage is very important to us. The staff was very helpful with finding the correct space size and the gated security was a plus! Thanks!!"
"Kendal was amazing!!!! I am in the US NAVY and Im about to be deployed, she made life so easy for me to put my truck in storage !! If I could give her 10 stars I would!! GO PATS!!!"
"There should be something offered to your customers that has stayed with you for more than year.1A month rent 2:A 10% discount 3:A senior dicount at age 65. Pray you consider theseOptions"
"Wayne was so helpful! He helped me transfer the rental agreement from my father back to me. Answered all of my questions and gave me advice on protecting my contents in the storage unit. I feel very confident that my items will be well protected while at this property."
"We appreciated your availability over these years. We closed out units only because we simply cannot afford storing so much stuff that we've even forgotten we own! That's a waste.
We'd happily go to you again if we need to, and certainly we'll recommend you to others, along with out compliments of your facility and personnel. Thanks so much!"
"I have to give credits to the manager Wayne. He was there my whole time being a customer and always went out of his way for me. This man has the best customer service skills I wish my future units could be at his location. Thank you so much Wayne for treating me like family."
"I have a 120 year old piano in storage with Life Storage and all our precious family photos that I could not bring with me after a divorce. I wish my house was so clean! I liked your old name better Uncle Bob's, but that's a silly concern! :-) Keep up the great work. You have a great friend in me--I have a BIG MOUTH! "
"All my questions were answered thoroughly and I was invited to call upon them any time I had a question or issue. Every effort was made to look after my needs. I am very pleased with my choice.
"
"Wayne was excellent to work with. He was very patient and thoroughly answered all of our questions. He is extremely pleasant and an asset to have managing the Kiln Creek location."
"Absolutely love renting my storage space here.
It is always refreshing to see friendly faces and clean storage spaces??
Wayne is amazing and that is why I keep coming back and renting my storage unit here??????
I give Life Storage a definite ??????????"
"This was the 1st time I had rented a storage shed before. After I requested a shed on line, within 5 minutes, I received a call from the Manager, welcoming me, explaining my options and we setup a time to come by and see the shed and finalize all the paperwork. It was a very pleasant experience!!!"
"I also used their moving van and was told it was full and to bring it back on full well my storage I moved from was on a mile away so I didn't have to put any fuel in the van. When I returned the van the associate asked for a gas receipt and I told him is was still on full THEN he showed me on the contract where it says bring a gas receipt back so why should I had to have one and the van was still full? I have a problem with that."
"I really enjoyed the exuberant friendliness of the associate who assisted me with the process. Unfortunately I am horrible with names so I cannot give his name but he was just phenomenal.
Also, the main reason I chose Uncle Bob's [Life Storage] was because of the extremely reasonable rates. They're half compared to the other storage places I looked into."
"I would definitely use the facility again. You met our need in every way. The only thing I would recommend would be an outside restroom area. You would have to use your code in order to enter the restroom."
"There was a new employee who worked there and he was AWESOME! Always personable and never made it seem like he was working a 'job' but was there to help. Great staff!"
"I have never used a storage unit before. I looked at a few online and started at Uncle Bob's [Life Storage]. So impressed with the cleanliness and ease of getting to my things I looked no further. I feel my things are safe and in good hands there."
"I love Uncle Bob's, I stored my household items twice and they have always exceeded my expectations at every turn. I would whole heartedly recommend Uncle Bob's to anyone looking for a great storage facility with a wonderful and knowledgeable staff.
Keep up the great job!!!
Louise A.
Newport News"
"Everything was explained in full, and I didn't even think about asking for a military discount, but once I mentioned that I would be traveling due to the military, he gave me an option between 50% off one month's rent or 10% each month's rent, suggesting the military 10% would be better for me in the long run. Things like that are extremely appreciated; not just the option between the two, but advising me to the better option for my needs and situation."
"The staff there is awesome especially Wayne, the manager! They are all very friendly and helpful! I would definitely recommend this location to friends and family!
"
"We were always pleased with the facility and staff until it was time to exit. It was explained when we indicated we would be moving out the next month that we didn't have to give a months notice, or that there was a form to complete PRIOR to moving. They said IF we left during the month that we just paid for that as long as it was before the 20th of the month, they would pro rate the month's rent. It didn't work that way at all. Instead we were told we had to complete a form in advance, and it's not "likely" that we will get a refund. Bad information gave us an awful exit experience. Because if this underhanded method, it would be hard to recommend this storage unit."
"Uncle Bob's self storage is a well-run business. I have rented storage space in different locations across the United States over the past forty years. My best customer experience has been with this facility. "
"I moved to NC, and no storage place around here is as nice, and the people working in them have not been as kind. I wish there was an Uncle Bob's [Life Storage] near me now!!"
"Excellent customer service was provided by our representative Wayne. He was friendly, thorough, and professional. He seemed to really care. Our experience at Uncle Bob's Storage was excellent. Thank you very much!"
"I am very unhappy with your late fee policy and the fact that your location is higher than all the other ones less than a few miles away. I want to save some money to move into a less expensive unit but the only way I can do it is to have to move all my stuff less than 10 miles away. That is a big hassle."
"I really enjoy doing business with your company. always respectful an ready to serve, the public with great customer service skills. Your place of business is very clean an inviting as well. keep up the good work!"
"The spaces are not true to advertised size. I initially wanted to rent a 5x10 space, but when I got there they were more like 4x10. I checked out 3 or so of these spaces with a measuring tape and they all were like that."
"I tell everyone I know that this is a top notch place. Well managed,clean and safe. Many options for your storage needs. I am so glad I stored my things with you while I had the need. Wonderful people at this store !
"
"Current staff are more pleasant than when you first took over the site from SpaceMart. I was never sure why the first Uncle Bob's folks in there were acting like tools to people. The staff I have encountered more recently seem to be better suited to their jobs. I did have a problem with an auto-payment being recorded as not working when in fact the payment was never attempted with the credit card company, but I suspect that is a corporate issue rather than an issue with my local Uncle Bob's. "
"I was very, very impressed with this facility. I had visted a few other storage facities in recent days (to include another Uncle Bobs [Life Storage])and was not at all impressed with the upkeep of those facilities. This particular facility is luxury self storage in my opinion. Very impressed with the facility and service provided by Wayne (the manager)"
"Wayne, the manager at 701 Brick Kiln Blvd, Newport News, VA 23602 was very friendly and extremely helpful. This man took time to show us several units to ensure our satisfaction. Where other places just want you to sign up and be done with you, Wayne really went the extra mile to be courteous and helpful. I can not say enough about our experience thus far and if Wayne is any indication then we will be most satisfied with our experience."
"It's a nice storage facility and the 24 hour access and the location in a relatively safe place helps.
I am planning though not to stay too much longer because it's just getting cost prohibitive for me at this point.
Thank you. "
"My only concern was the fact that the storage unit floor seemed to be crumbling a bit. Did not affect the use of the storage unit, it was appearance only. My only other concern was that there seemed to be a large number of spiders that were in the storage unit when we moved in. Our items needed to be cleaned of spiders and webs when we took them out of storage. I liked the fact I could access my unit at all hours, 24/7. Overall it was a positive experience."
"The staff did an excellent job of answering all my questions to the best of thier knowledge. I was thoroughly impressed with how clean and well maintained the storage facilty was. I was pleased with the ease of accessibility to my storage space, which was a huge help. "
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Newport News and Kiln Creek
Our self storage facility on Brick Kiln Blvd. is located north of the I-64, between Providence Blvd and Bellows Way, near Kiln Creek Elementary School. Click here for directions to this Life Storage.
At Life Storage Facility #401, we offer great property security systems and clean, affordable storage units to rent for the residents of Kiln Creek, Denbigh, Tabb, and other neighborhoods in Newport News, VA. Call us with questions, reserve online, or click here to compare other storage units in Newport News.
Store Office Hours
Mon: 2:00 pm - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Closed 2/2 9:30am-2:00pm
Fri: 9:30 am - 6:00 pm
Closed 2/3
Sat: 1:00 pm - 5:00 pm
Closed 2/4 8:30am-2:00pm
Sun: Closed
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
