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Storage Units near Kiln Creek in Newport News, VA 23602

Life Storage - Newport News

701 Brick Kiln Blvd. Newport News, VA 23602

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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #401, Newport News

We at Life Storage want to maintain the best storage facilities in Newport News, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Jacob Thomas (on Google) at Life Storage, Newport News, VA (#401)

"Extremely easy to move out, friendly staff, and the 24/7 access is a dream. Highly recommended!"

November 15, 2021
Rated 5.0 out of 5 stars ryan longo (on Google) at Life Storage, Newport News, VA (#401)

"Great experience! Very knowledgeable and friendly! Great job!"

October 24, 2021
Rated 5.0 out of 5 stars Sales Foryou (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie woody did an outstanding job helping me with my unit quickly, easily and informed. 5 star rating all the way, thank you very much Stephanie!!!"

October 24, 2021
Rated 1.0 out of 5 stars Elliot Tyler (on Google) at Life Storage, Newport News, VA (#401)

"Heard some disturbing information that some managers were insulting their employees, even Stephanie!! I couldn’t believe it!! She is so professional and well-mannered. I couldn’t believe they would call her incompetent! Absolutely UNACCEPTABLE"

October 22, 2021
Rated 5.0 out of 5 stars Christine Belcastro (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was very kind, efficient, capable, and accommodating!! She has an exceptional work ethic and provides a stellar service!!"

October 14, 2021
Rated 5.0 out of 5 stars T_STR8_77 (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is an awesome Manager. She goes the distance to make sure you get the best services."

October 14, 2021
Rated 5.0 out of 5 stars Michelle Huffstetler (on Google) at Life Storage, Newport News, VA (#401)

"The process from start to finish was easy and convenient. Stephanie made my vacate process so smooth! Great property and great location!"

October 02, 2021
Rated 4.0 out of 5 stars Craig Farley (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is amazing, it's nice to experience great costumers service."

September 26, 2021
Rated 5.0 out of 5 stars Monica Swanson-Tupponce (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie Woody has excellent customer service skills!!! She is professional, friendly, patient, thoughtful, helpful and very understanding. Thank you to Stephanie for serving me and my family. We are sure to choose you again if in need of a storage facility in the future. You provided “Five Star” service for sure!!!!!"

September 21, 2021
Rated 5.0 out of 5 stars Robbie Robinson (on Google) at Life Storage, Newport News, VA (#401)

"I want to thank Gina with providing me with all the information to check in and check out. The whole experience was Great!!!!"

September 20, 2021
Rated 5.0 out of 5 stars april Hauser (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie has been very helpful in assisting us with our storage rental! Thanks Stephanie!!"

September 17, 2021
Rated 5.0 out of 5 stars Allison Clock (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was so nice to help us out at the end of a long day. It's amazing how well she knows her units and how to process paperwork quickly and correctly. She and others are why we have been with Life Storage for ten years."

September 12, 2021
Rated 5.0 out of 5 stars shacarol jackson (on Google) at Life Storage, Newport News, VA (#401)

"My rental experience started off bad. After speaking with the assistant manager Stephanie, she cleared things up and got me the right size storage i needed. She even found an extra cart for me to help move my things faster. She stayed calm with me the whole time even-though i was clearly upset and a little loud. Even called the next day to check on me. Thanks for showing such professionalism and taking care of the customer needs."

September 06, 2021
Rated 5.0 out of 5 stars Jane Mayienda (on Google) at Life Storage, Newport News, VA (#401)

"It was wonderful meeting Stephenie and she was absolutely awesome. She was very professional, courteous and kind. Everything went well from filling out the paper work to showing me my space which was clean and inviting. Everything went smoothly."

September 04, 2021
Rated 5.0 out of 5 stars Lorraine Jackson (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was awesome. Very friendly and efficient."

August 30, 2021
Rated 5.0 out of 5 stars Uri Cooper II (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is absolutely awesome. I really appreciate her customer service."

August 23, 2021
Rated 5.0 out of 5 stars Lisa Hackett (on Google) at Life Storage, Newport News, VA (#401)

"I would send my Grandmother here. Wow! They did everything but role out the RED CARPET for me and give me a free unit. Upon arrival, i could see Stephanie was slammed. How do I know her name?, she introduced herself and she asked for my name. From then on it was Thank you Lisa...do you have any questions Lisa that I can go into further? I didn't have any questions because Stephanie left no rock un- turned. She was very very thorough and seemed like she worked their for years. I took forever to get my Insurance Declaration for her, no problem she multi-tasked and was able to assist another customer making us both HAPPY😊 She excelled in the Customer Service Department. I will say in my opinion they are a little high. But don't think twice about this place..it is a clean, safe and has the Best Customer Service around. Thank you Stephanie. Who. Ever hired her better give her a raise...she bumps your business right to a perfect score 5/5 🌟 🌟 🌟 🌟 🌟 and 🌟 I read the reviews and the employees at Life Storage are top notch. Thank you Stephanie for your patience and your professionalism and your wonderful personality. And no I am not related to Stephanie...i never met her prior to getting the unit."

August 16, 2021
Rated 5.0 out of 5 stars alex llorente (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was outstanding great interaction and customer service"

July 31, 2021
Rated 5.0 out of 5 stars Re Wai (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was very helpful and accommodating. She stayed late and was super patient. I showed up 10 minutes before closing and didn't blink an eye. Thanks Ms Stephanie."

July 26, 2021
Rated 5.0 out of 5 stars Bridgette LeBlanc (on Google) at Life Storage, Newport News, VA (#401)

"Very welcoming and kind spirit. I felt comfortable securing my belongings here while I was deployed. Stephanie made me feel comfortable always asked me about my family and she was so genuine. Thank you Stephanie Woody."

June 07, 2021
Rated 5.0 out of 5 stars Dorothy Ingram (on Google) at Life Storage, Newport News, VA (#401)

"I used Life Storage for a short time between moving out of one home and into another. Stephanie Woody not only assisted me with setting up an account but she was very friendly as well. Great customer service is the key for me. The unit was clean and area well maintained. I'll recommend Life Storage to others in the future."

May 22, 2021
Rated 5.0 out of 5 stars Tony Hamilton (on Google) at Life Storage, Newport News, VA (#401)

"Great service from Stephanie today!"

May 15, 2021
Rated 5.0 out of 5 stars Laundrell Gates (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is always helpful!! She has great customer service skills."

April 18, 2021
Rated 5.0 out of 5 stars Belinda Alvarez (on Google) at Life Storage, Newport News, VA (#401)

"From Day 1, the service here was amazing. Wayne and Stephanie were always accommodating and helpful even as we moved from a larger to a smaller storage unit while downsizing. They were always friendly and happy to see us coming in and out. You won't find a more well kept and secure place for your important belongings!"

March 27, 2021
Rated 5.0 out of 5 stars Tariq Graham (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is awesome. She gave me a great experience and made the process super simple and easy. Love !"

March 20, 2021
Rated 5.0 out of 5 stars Katrina Pulliam (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is very friendly, patient and helpful."

March 10, 2021
Rated 5.0 out of 5 stars Robert Agdinaoay (on Google) at Life Storage, Newport News, VA (#401)

"My family and I have been renting storage units from this location throughout the years. I just upgraded to a larger storage unit recently and the transition was a breeze. All thanks to Stephanie!"

March 10, 2021
Rated 5.0 out of 5 stars Kayla Edmonds (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was a huge help answered all my questions and made my move in super easy. I’m glad I chose to store with them."

March 04, 2021
Rated 5.0 out of 5 stars Anna King (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie goes above and beyond! This is a great place to leave your stuff if you’re looking for a storage facility! Friendly and knowledgeable staff as well!"

February 23, 2021
Rated 5.0 out of 5 stars Erin Young (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was wonderful!"

February 22, 2021
Rated 5.0 out of 5 stars Oden Smith (on Google) at Life Storage, Newport News, VA (#401)

"I needed somewhere to store my items while moving and the lady at the front desk Ms Stephanie was so helpful and nice to me this was my first time renting a unit and she walked me thru from beginning to ending THANKS LIFE STORAGE!!!⭐️⭐️⭐️⭐️⭐️😁"

February 19, 2021
Rated 5.0 out of 5 stars Jon-Betty King (on Google) at Life Storage, Newport News, VA (#401)

"I have had NUMEROUS visits to the Kiln Creek office. I give Stephanie 5 STARS (10+). SHE IS VERY PROFESSIONAL AND PERSONABLE. It is always a pleasure dealing with her. She is an asset to Life Storage."

February 18, 2021
Rated 5.0 out of 5 stars Myka Kimberly (on Google) at Life Storage, Newport News, VA (#401)

"Very professional and polite, Stephanie was the staff member I worked with and she was fantastic. She worked with me to get the size unit I needed. Very clean. Definitely recommend this facility."

February 13, 2021
Rated 5.0 out of 5 stars Justin (on Google) at Life Storage, Newport News, VA (#401)

"Very kind and helpful."

February 04, 2021
Rated 5.0 out of 5 stars Dat Piff (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is the best"

January 06, 2021
Rated 5.0 out of 5 stars Cedarra Hammond (on Google) at Life Storage, Newport News, VA (#401)

"Prompt, professional and efficient. We would truly use again in the future and would highly recommend! Thank You for everything!:)"

December 26, 2020
Rated 5.0 out of 5 stars Carolyn Mays (on Google) at Life Storage, Newport News, VA (#401)

"Facility is clean and staff (Stephanie Woody) is professional, courteous and informative."

November 29, 2020
Rated 5.0 out of 5 stars Kayla Willis (on Google) at Life Storage, Newport News, VA (#401)

"Ta-Conna was very pleasant and professional. Answered everything before i even asked!! Thanks again love!"

November 27, 2020
Rated 5.0 out of 5 stars Troy Lemon (on Google) at Life Storage, Newport News, VA (#401)

"I needed extra storage space while moving and could not have found a better place! They had the space I needed, a truck to help me with my move and the personnel is outstanding! Stephanie truly worked with me on getting the right size space and was able to accommodate me when I needed extra time with the truck. And the fact that they are a 24 hour facility really helps. Oh, and I just met Wayne who followed up by asking how my move was going and if there was anything else that I needed. Both him and Stephanie made this a great experience! - Troy"

November 27, 2020
Rated 5.0 out of 5 stars William Pride (on Google) at Life Storage, Newport News, VA (#401)

"went to this location to rent a certain size unit but one wasn't open at that time. Lady took my name and number in case one opened up. A day later she called and there was an early exit on a unit and I went and signed up for it. These folks are courteous professional and at the top of the rental storage business. Could go on with praises but will leave it at that. Go to Kiln Creek Life Storage you can't go wrong!!!!!"

November 20, 2020
Rated 5.0 out of 5 stars KEVIN OMALLY (on Google) at Life Storage, Newport News, VA (#401)

"Great customer service. Nice and polite very professional."

November 07, 2020
Rated 5.0 out of 5 stars Ruth (on Google) at Life Storage, Newport News, VA (#401)

"Life Storage made the entire process SUPER easy. They have contactless renting & it was a breeze. The property & my space is very clean. Thank you to the wonderful staff at the Kiln Creek location! You guys are awesome!"

October 18, 2020
Rated 5.0 out of 5 stars Denny Connealy (on Google) at Life Storage, Newport News, VA (#401)

"Wayne Loper & Stephanie Woody were very knowledgeable and extremely polite and friendly. The unit was spot clean and just what we needed. Life Storage, you are very fortunate to have these employees. Thank You! Denny and Ave C."

October 17, 2020
Rated 5.0 out of 5 stars Stormy Perez (on Google) at Life Storage, Newport News, VA (#401)

"I am posting this on behalf of my mom who has used Life Storage facility twice now. She loves using their facility as it is clean, reasonably priced and safe. Stephanie at the sales desk was very helpful and had excellent customer service. My mom highly recommends this location for your storage needs!!!!"

October 04, 2020
Rated 5.0 out of 5 stars Cindy Deakyne (on Google) at Life Storage, Newport News, VA (#401)

"We rented a storage unit for over 7 years. When we were in Kiln Creek 1701 Brick Kiln Boulevard Newport News Virginia. I highly recommend this location and lifestorage. Wayne has been the manager since I've been using this facility. He and his staff are fantastic. Never had any problems the ease of coming and going has been wonderful. You haven't had any height of animal or insect manifestation. We were free to come and go as we pleased. Highly recommend why storage in Waynes staff. Always professional."

September 13, 2020
Rated 5.0 out of 5 stars Norma Motley (on Google) at Life Storage, Newport News, VA (#401)

"Customer Rep Stephanie is AWESOME. Quality customer service; ensuring YOU, the customer, get the service YOU came for. Above and beyond....much appreciation."

September 11, 2020
Rated 5.0 out of 5 stars Erin Kirby (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie Woody was helpful, courteous, followed COVID safety measures, and went the extra mile to make sure I understood the contract, as well as test the pin to enter the gate. she was also an absolute joy."

August 26, 2020
Rated 5.0 out of 5 stars Caroline Posillico (on Google) at Life Storage, Newport News, VA (#401)

"Very clean and accommodating. Used at last minute during pandemic and quick move out from CNU. I didn’t lock it correctly and they were so great about notifying me. They are very flexible with move out as well. Would use again."

August 19, 2020
Rated 5.0 out of 5 stars Michelle Fortener (on Google) at Life Storage, Newport News, VA (#401)

"The office staff provided supreme customer service during my check out process. I had questions a few from my move which were all answered quickly and the actual check out couldn't be any faster."

August 17, 2020
Rated 5.0 out of 5 stars LJ S. (on Yelp) at Life Storage, Newport News, VA (#401)

"Great location and very sweet staff! I have been renting a unit for over two years off and on and this location is safe and always clean! I love the perks of getting discounts off of the moving products too!"

August 06, 2020
Rated 5.0 out of 5 stars Lincoln Var (on Google) at Life Storage, Newport News, VA (#401)

"This place was amazing, I can’t express how easy and fast Stephanie made it for me and my wife. Cheap and simple."

July 31, 2020
Rated 5.0 out of 5 stars Luke Hamlin (on Google) at Life Storage, Newport News, VA (#401)

"Great customer support, Stephanie showed me to my storage like she knew it from the back of her hand!!! Really nice and warming person to be near."

July 31, 2020
Rated 5.0 out of 5 stars brandon nixon (on Google) at Life Storage, Newport News, VA (#401)

"Pleased with the assistance I received from staff. Was able to find the right unit for items I needed stored. Would recommend anyone in need of a storage to come here , great service all around."

July 26, 2020
Rated 5.0 out of 5 stars northcarolina ssgat Gmail (on Google) at Life Storage, Newport News, VA (#401)

"Exquisite service very affordable and Ms woody was very helpful and pollite"

July 24, 2020
Rated 5.0 out of 5 stars Alexa Weaver (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is AMAZING! She definitely sold us on renting a storage unit - she isn’t pushy but explains everything in detail. Coming from over 6 years of customer service, you don’t find people like Stephanie often, she knows a lot about the company and understands your needs. Extremely helpful! Life Storage is lucky to have Stephanie Woody as an Associate Store Manager and she’s the reason I am now a customer with Life Storage! The storage units are extremely clean and well kept! The area that the storage units are located on is also a very nice area!"

July 18, 2020
Rated 5.0 out of 5 stars Bianca Robinson (on Google) at Life Storage, Newport News, VA (#401)

"The customer service was amazing! I will definitely recommend to all my friends and family members."

June 13, 2020
Rated 5.0 out of 5 stars Amanda Ducker (on Google) at Life Storage, Newport News, VA (#401)

"Friendly staff, great location and price. We enjoyed our time with this company, and when it came time to empty our unit Ms. Stephanie was so kind and helpful. Thank you again!"

June 11, 2020
Rated 5.0 out of 5 stars Brittany Collins (on Google) at Life Storage, Newport News, VA (#401)

"I used the completely online storage rental site. It was so easy! It gave me a video to see what household items fit and helped me narrow down my choice. I picked my unit and paid. Within an hour or two, I got an email saying my unit was ready, a map to direct me to my unit, the key codes for the door, and a lock already placed inside the unit. The unit was clean, the facility was well kept. My only downside is they do not have flats available to help move thing (for Inside air controlled units). Luckily when I called, they had one left behind from someone I could use but that would have been a lot of walking carrying heavy boxes for one person."

June 06, 2020
Rated 5.0 out of 5 stars Dorothy Holder (on Google) at Life Storage, Newport News, VA (#401)

"Great customer service. Thanks for all of your help Stephanie!"

June 04, 2020
Rated 5.0 out of 5 stars Camero David (on Google) at Life Storage, Newport News, VA (#401)

"The workers here are always amazing! Stephane gave has always treated me well and is always efficient."

June 03, 2020
Rated 5.0 out of 5 stars Hayden V (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie made all the work moving very quick and easy. Thank you!!!"

June 03, 2020
Rated 5.0 out of 5 stars Stacy Poor (on Google) at Life Storage, Newport News, VA (#401)

"First time doing this type of thing online. I was surprised how well it went since Im used to doing it face to face. Stephane helped guide me through the process very light and easy. I was confused and she helped me understand very easily. Great workers and great quality! =M=M=M=M"

June 03, 2020
Rated 5.0 out of 5 stars Lauren Fitzgerald (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was GREAT an OUTSTANDING JOB."

June 02, 2020
Rated 5.0 out of 5 stars clint tha great (on Google) at Life Storage, Newport News, VA (#401)

"Very professional staff. Done business with them before. Great staff"

May 16, 2020
Rated 5.0 out of 5 stars Gedy Rivera (on Google) at Life Storage, Newport News, VA (#401)

"Nice info and good business, there are here to help you! Thanks."

March 15, 2020
Rated 5.0 out of 5 stars Sonya Brooks (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is always very helpful and always polite."

March 13, 2020
Rated 5.0 out of 5 stars Travis Young (on Google) at Life Storage, Newport News, VA (#401)

"Clean, secure, friendly staff"

March 11, 2020
Rated 5.0 out of 5 stars Alegra Fonseca (on Google) at Life Storage, Newport News, VA (#401)

"Great customer service provided by Stephanie !"

March 10, 2020
Rated 5.0 out of 5 stars J S (on Google) at Life Storage, Newport News, VA (#401)

"A++ service Stephanie was very helpful, great service!"

March 02, 2020
Rated 5.0 out of 5 stars TODD (on LifeStorage.com) at Life Storage, Newport News, VA (#401)

"Ms. W was very professional. She took us through the whole rental process, and offered some great tips about storing our possessions. The experience so far exceeds what I expected and I would recommend this store to anyone."

February 22, 2020
Rated 5.0 out of 5 stars Tommy DiNapoli (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was awesome & helped make the moving process go smoothly."

February 22, 2020
Rated 5.0 out of 5 stars Ashley Rose (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was very kind and helpful"

February 16, 2020
Rated 5.0 out of 5 stars Eric Butler (on Google) at Life Storage, Newport News, VA (#401)

"Very clean, professional and pleasant experience!"

February 13, 2020
Rated 5.0 out of 5 stars julian burt (on Google) at Life Storage, Newport News, VA (#401)

"My experience with Life Storage Kiln Creek was excellent. The employees are friendly, knowledgeable, and professional. They have a wide variety of storage options and the units are safe and secure."

February 13, 2020
Rated 5.0 out of 5 stars Amy Soucek (on Google) at Life Storage, Newport News, VA (#401)

"Fantastic service! Great experience. Clean and safe facility"

February 09, 2020
Rated 5.0 out of 5 stars Ilene Costello (on Google) at Life Storage, Newport News, VA (#401)

"I had Life storage back when it was Uncle Bobs and then moved to a house where I didnt need storage. Now I need storage again and Ive shopped all over Williamsburg and Richmond and I cant find ANY PLACE as clean, well kept and efficiently run for the price as Life Storage. Ive already done the research for you. Just stay here!"

January 03, 2020
Rated 5.0 out of 5 stars madison lashley (on Google) at Life Storage, Newport News, VA (#401)

"We used a non temp controlled area. It was So easy to move in and out and to access it when we needed in between. All of the staff members are excellent- kind, efficient, knowledgeable, and professional. The unit Was the same price as others in the area. Our stuff stayed safe and dry the whole time with only one can of damp rid over a few months. I will definitely use them again if I need a storage unit again! Thank yall!"

December 20, 2019
Rated 3.0 out of 5 stars Jose Boom Baby (on Google) at Life Storage, Newport News, VA (#401)

"Passing by"

December 17, 2019
Rated 5.0 out of 5 stars Christmas Chyna (on Google) at Life Storage, Newport News, VA (#401)

"I received wonderful customer service!!! Thank you so much Wayne!!!"

December 15, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Newport News and Kiln Creek

Our self storage facility on Brick Kiln Blvd. is located north of the I-64, between Providence Blvd and Bellows Way, near Kiln Creek Elementary School. Click here for directions to this Life Storage.

At Life Storage Facility #401, we offer great property security systems and clean, affordable storage units to rent for the residents of Kiln Creek, Denbigh, Tabb, and other neighborhoods in Newport News, VA. Call us with questions, reserve online, or click here to compare other storage units in Newport News.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment