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Self Storage Units near Kiln Creek in Newport News, VA 23602

Life Storage - Newport News

701 Brick Kiln Blvd. Newport News, VA 23602

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Customer Reviews - Life Storage #401, Newport News

We at Life Storage want to maintain the best storage facilities in Newport News, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars alex llorente (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was outstanding great interaction and customer service"

July 31, 2021
Rated 5.0 out of 5 stars Re Wai (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was very helpful and accommodating. She stayed late and was super patient. I showed up 10 minutes before closing and didn't blink an eye. Thanks Ms Stephanie."

July 26, 2021
Rated 5.0 out of 5 stars Bridgette LeBlanc (on Google) at Life Storage, Newport News, VA (#401)

"Very welcoming and kind spirit. I felt comfortable securing my belongings here while I was deployed. Stephanie made me feel comfortable always asked me about my family and she was so genuine. Thank you Stephanie Woody."

June 07, 2021
Rated 5.0 out of 5 stars Dorothy Ingram (on Google) at Life Storage, Newport News, VA (#401)

"I used Life Storage for a short time between moving out of one home and into another. Stephanie Woody not only assisted me with setting up an account but she was very friendly as well. Great customer service is the key for me. The unit was clean and area well maintained. I'll recommend Life Storage to others in the future."

May 22, 2021
Rated 5.0 out of 5 stars Tony Hamilton (on Google) at Life Storage, Newport News, VA (#401)

"Great service from Stephanie today!"

May 15, 2021
Rated 5.0 out of 5 stars Laundrell Gates (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is always helpful!! She has great customer service skills."

April 18, 2021
Rated 5.0 out of 5 stars Belinda Alvarez (on Google) at Life Storage, Newport News, VA (#401)

"From Day 1, the service here was amazing. Wayne and Stephanie were always accommodating and helpful even as we moved from a larger to a smaller storage unit while downsizing. They were always friendly and happy to see us coming in and out. You won't find a more well kept and secure place for your important belongings!"

March 27, 2021
Rated 5.0 out of 5 stars Tariq Graham (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is awesome. She gave me a great experience and made the process super simple and easy. Love !"

March 20, 2021
Rated 5.0 out of 5 stars Katrina Pulliam (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is very friendly, patient and helpful."

March 10, 2021
Rated 5.0 out of 5 stars Robert Agdinaoay (on Google) at Life Storage, Newport News, VA (#401)

"My family and I have been renting storage units from this location throughout the years. I just upgraded to a larger storage unit recently and the transition was a breeze. All thanks to Stephanie!"

March 10, 2021
Rated 5.0 out of 5 stars Kayla Edmonds (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was a huge help answered all my questions and made my move in super easy. I’m glad I chose to store with them."

March 04, 2021
Rated 5.0 out of 5 stars Anna King (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie goes above and beyond! This is a great place to leave your stuff if you’re looking for a storage facility! Friendly and knowledgeable staff as well!"

February 23, 2021
Rated 5.0 out of 5 stars Erin Young (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was wonderful!"

February 22, 2021
Rated 5.0 out of 5 stars Oden Smith (on Google) at Life Storage, Newport News, VA (#401)

"I needed somewhere to store my items while moving and the lady at the front desk Ms Stephanie was so helpful and nice to me this was my first time renting a unit and she walked me thru from beginning to ending THANKS LIFE STORAGE!!!⭐️⭐️⭐️⭐️⭐️😁"

February 19, 2021
Rated 5.0 out of 5 stars Jon-Betty King (on Google) at Life Storage, Newport News, VA (#401)

"I have had NUMEROUS visits to the Kiln Creek office. I give Stephanie 5 STARS (10+). SHE IS VERY PROFESSIONAL AND PERSONABLE. It is always a pleasure dealing with her. She is an asset to Life Storage."

February 18, 2021
Rated 5.0 out of 5 stars Myka Kimberly (on Google) at Life Storage, Newport News, VA (#401)

"Very professional and polite, Stephanie was the staff member I worked with and she was fantastic. She worked with me to get the size unit I needed. Very clean. Definitely recommend this facility."

February 13, 2021
Rated 5.0 out of 5 stars Justin (on Google) at Life Storage, Newport News, VA (#401)

"Very kind and helpful."

February 04, 2021
Rated 5.0 out of 5 stars Dat Piff (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is the best"

January 06, 2021
Rated 5.0 out of 5 stars Cedarra Hammond (on Google) at Life Storage, Newport News, VA (#401)

"Prompt, professional and efficient. We would truly use again in the future and would highly recommend! Thank You for everything!:)"

December 26, 2020
Rated 5.0 out of 5 stars Carolyn Mays (on Google) at Life Storage, Newport News, VA (#401)

"Facility is clean and staff (Stephanie Woody) is professional, courteous and informative."

November 29, 2020
Rated 5.0 out of 5 stars Kayla Willis (on Google) at Life Storage, Newport News, VA (#401)

"Ta-Conna was very pleasant and professional. Answered everything before i even asked!! Thanks again love!"

November 27, 2020
Rated 5.0 out of 5 stars Troy Lemon (on Google) at Life Storage, Newport News, VA (#401)

"I needed extra storage space while moving and could not have found a better place! They had the space I needed, a truck to help me with my move and the personnel is outstanding! Stephanie truly worked with me on getting the right size space and was able to accommodate me when I needed extra time with the truck. And the fact that they are a 24 hour facility really helps. Oh, and I just met Wayne who followed up by asking how my move was going and if there was anything else that I needed. Both him and Stephanie made this a great experience! - Troy"

November 27, 2020
Rated 5.0 out of 5 stars William Pride (on Google) at Life Storage, Newport News, VA (#401)

"went to this location to rent a certain size unit but one wasn't open at that time. Lady took my name and number in case one opened up. A day later she called and there was an early exit on a unit and I went and signed up for it. These folks are courteous professional and at the top of the rental storage business. Could go on with praises but will leave it at that. Go to Kiln Creek Life Storage you can't go wrong!!!!!"

November 20, 2020
Rated 5.0 out of 5 stars KEVIN OMALLY (on Google) at Life Storage, Newport News, VA (#401)

"Great customer service. Nice and polite very professional."

November 07, 2020
Rated 5.0 out of 5 stars Ruth (on Google) at Life Storage, Newport News, VA (#401)

"Life Storage made the entire process SUPER easy. They have contactless renting & it was a breeze. The property & my space is very clean. Thank you to the wonderful staff at the Kiln Creek location! You guys are awesome!"

October 18, 2020
Rated 5.0 out of 5 stars Denny Connealy (on Google) at Life Storage, Newport News, VA (#401)

"Wayne Loper & Stephanie Woody were very knowledgeable and extremely polite and friendly. The unit was spot clean and just what we needed. Life Storage, you are very fortunate to have these employees. Thank You! Denny and Ave C."

October 17, 2020
Rated 5.0 out of 5 stars Stormy Perez (on Google) at Life Storage, Newport News, VA (#401)

"I am posting this on behalf of my mom who has used Life Storage facility twice now. She loves using their facility as it is clean, reasonably priced and safe. Stephanie at the sales desk was very helpful and had excellent customer service. My mom highly recommends this location for your storage needs!!!!"

October 04, 2020
Rated 5.0 out of 5 stars Cindy Deakyne (on Google) at Life Storage, Newport News, VA (#401)

"We rented a storage unit for over 7 years. When we were in Kiln Creek 1701 Brick Kiln Boulevard Newport News Virginia. I highly recommend this location and lifestorage. Wayne has been the manager since I've been using this facility. He and his staff are fantastic. Never had any problems the ease of coming and going has been wonderful. You haven't had any height of animal or insect manifestation. We were free to come and go as we pleased. Highly recommend why storage in Waynes staff. Always professional."

September 13, 2020
Rated 5.0 out of 5 stars Norma Motley (on Google) at Life Storage, Newport News, VA (#401)

"Customer Rep Stephanie is AWESOME. Quality customer service; ensuring YOU, the customer, get the service YOU came for. Above and beyond....much appreciation."

September 11, 2020
Rated 5.0 out of 5 stars Erin Kirby (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie Woody was helpful, courteous, followed COVID safety measures, and went the extra mile to make sure I understood the contract, as well as test the pin to enter the gate. she was also an absolute joy."

August 26, 2020
Rated 5.0 out of 5 stars Caroline Posillico (on Google) at Life Storage, Newport News, VA (#401)

"Very clean and accommodating. Used at last minute during pandemic and quick move out from CNU. I didn’t lock it correctly and they were so great about notifying me. They are very flexible with move out as well. Would use again."

August 19, 2020
Rated 5.0 out of 5 stars Michelle Fortener (on Google) at Life Storage, Newport News, VA (#401)

"The office staff provided supreme customer service during my check out process. I had questions a few from my move which were all answered quickly and the actual check out couldn't be any faster."

August 17, 2020
Rated 5.0 out of 5 stars LJ S. (on Yelp) at Life Storage, Newport News, VA (#401)

"Great location and very sweet staff! I have been renting a unit for over two years off and on and this location is safe and always clean! I love the perks of getting discounts off of the moving products too!"

August 06, 2020
Rated 5.0 out of 5 stars Lincoln Var (on Google) at Life Storage, Newport News, VA (#401)

"This place was amazing, I can’t express how easy and fast Stephanie made it for me and my wife. Cheap and simple."

July 31, 2020
Rated 5.0 out of 5 stars Luke Hamlin (on Google) at Life Storage, Newport News, VA (#401)

"Great customer support, Stephanie showed me to my storage like she knew it from the back of her hand!!! Really nice and warming person to be near."

July 31, 2020
Rated 5.0 out of 5 stars brandon nixon (on Google) at Life Storage, Newport News, VA (#401)

"Pleased with the assistance I received from staff. Was able to find the right unit for items I needed stored. Would recommend anyone in need of a storage to come here , great service all around."

July 26, 2020
Rated 5.0 out of 5 stars northcarolina ssgat Gmail (on Google) at Life Storage, Newport News, VA (#401)

"Exquisite service very affordable and Ms woody was very helpful and pollite"

July 24, 2020
Rated 5.0 out of 5 stars Alexa Weaver (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is AMAZING! She definitely sold us on renting a storage unit - she isn’t pushy but explains everything in detail. Coming from over 6 years of customer service, you don’t find people like Stephanie often, she knows a lot about the company and understands your needs. Extremely helpful! Life Storage is lucky to have Stephanie Woody as an Associate Store Manager and she’s the reason I am now a customer with Life Storage! The storage units are extremely clean and well kept! The area that the storage units are located on is also a very nice area!"

July 18, 2020
Rated 5.0 out of 5 stars Bianca Robinson (on Google) at Life Storage, Newport News, VA (#401)

"The customer service was amazing! I will definitely recommend to all my friends and family members."

June 13, 2020
Rated 5.0 out of 5 stars Amanda Ducker (on Google) at Life Storage, Newport News, VA (#401)

"Friendly staff, great location and price. We enjoyed our time with this company, and when it came time to empty our unit Ms. Stephanie was so kind and helpful. Thank you again!"

June 11, 2020
Rated 5.0 out of 5 stars Brittany Collins (on Google) at Life Storage, Newport News, VA (#401)

"I used the completely online storage rental site. It was so easy! It gave me a video to see what household items fit and helped me narrow down my choice. I picked my unit and paid. Within an hour or two, I got an email saying my unit was ready, a map to direct me to my unit, the key codes for the door, and a lock already placed inside the unit. The unit was clean, the facility was well kept. My only downside is they do not have flats available to help move thing (for Inside air controlled units). Luckily when I called, they had one left behind from someone I could use but that would have been a lot of walking carrying heavy boxes for one person."

June 06, 2020
Rated 5.0 out of 5 stars Dorothy Holder (on Google) at Life Storage, Newport News, VA (#401)

"Great customer service. Thanks for all of your help Stephanie!"

June 04, 2020
Rated 5.0 out of 5 stars Camero David (on Google) at Life Storage, Newport News, VA (#401)

"The workers here are always amazing! Stephane gave has always treated me well and is always efficient."

June 03, 2020
Rated 5.0 out of 5 stars Hayden V (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie made all the work moving very quick and easy. Thank you!!!"

June 03, 2020
Rated 5.0 out of 5 stars Stacy Poor (on Google) at Life Storage, Newport News, VA (#401)

"First time doing this type of thing online. I was surprised how well it went since Im used to doing it face to face. Stephane helped guide me through the process very light and easy. I was confused and she helped me understand very easily. Great workers and great quality! =M=M=M=M"

June 03, 2020
Rated 5.0 out of 5 stars Lauren Fitzgerald (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was GREAT an OUTSTANDING JOB."

June 02, 2020
Rated 5.0 out of 5 stars clint tha great (on Google) at Life Storage, Newport News, VA (#401)

"Very professional staff. Done business with them before. Great staff"

May 16, 2020
Rated 5.0 out of 5 stars Gedy Rivera (on Google) at Life Storage, Newport News, VA (#401)

"Nice info and good business, there are here to help you! Thanks."

March 15, 2020
Rated 5.0 out of 5 stars Sonya Brooks (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is always very helpful and always polite."

March 13, 2020
Rated 5.0 out of 5 stars Travis Young (on Google) at Life Storage, Newport News, VA (#401)

"Clean, secure, friendly staff"

March 11, 2020
Rated 5.0 out of 5 stars Alegra Fonseca (on Google) at Life Storage, Newport News, VA (#401)

"Great customer service provided by Stephanie !"

March 10, 2020
Rated 5.0 out of 5 stars J S (on Google) at Life Storage, Newport News, VA (#401)

"A++ service Stephanie was very helpful, great service!"

March 02, 2020
Rated 5.0 out of 5 stars TODD (on LifeStorage.com) at Life Storage, Newport News, VA (#401)

"Ms. W was very professional. She took us through the whole rental process, and offered some great tips about storing our possessions. The experience so far exceeds what I expected and I would recommend this store to anyone."

February 22, 2020
Rated 5.0 out of 5 stars Tommy DiNapoli (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was awesome & helped make the moving process go smoothly."

February 22, 2020
Rated 5.0 out of 5 stars Ashley Rose (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was very kind and helpful"

February 16, 2020
Rated 5.0 out of 5 stars Eric Butler (on Google) at Life Storage, Newport News, VA (#401)

"Very clean, professional and pleasant experience!"

February 13, 2020
Rated 5.0 out of 5 stars julian burt (on Google) at Life Storage, Newport News, VA (#401)

"My experience with Life Storage Kiln Creek was excellent. The employees are friendly, knowledgeable, and professional. They have a wide variety of storage options and the units are safe and secure."

February 13, 2020
Rated 5.0 out of 5 stars Amy Soucek (on Google) at Life Storage, Newport News, VA (#401)

"Fantastic service! Great experience. Clean and safe facility"

February 09, 2020
Rated 5.0 out of 5 stars Ilene Costello (on Google) at Life Storage, Newport News, VA (#401)

"I had Life storage back when it was Uncle Bobs and then moved to a house where I didnt need storage. Now I need storage again and Ive shopped all over Williamsburg and Richmond and I cant find ANY PLACE as clean, well kept and efficiently run for the price as Life Storage. Ive already done the research for you. Just stay here!"

January 03, 2020
Rated 5.0 out of 5 stars madison lashley (on Google) at Life Storage, Newport News, VA (#401)

"We used a non temp controlled area. It was So easy to move in and out and to access it when we needed in between. All of the staff members are excellent- kind, efficient, knowledgeable, and professional. The unit Was the same price as others in the area. Our stuff stayed safe and dry the whole time with only one can of damp rid over a few months. I will definitely use them again if I need a storage unit again! Thank yall!"

December 20, 2019
Rated 3.0 out of 5 stars Jose Boom Baby (on Google) at Life Storage, Newport News, VA (#401)

"Passing by"

December 17, 2019
Rated 5.0 out of 5 stars Christmas Chyna (on Google) at Life Storage, Newport News, VA (#401)

"I received wonderful customer service!!! Thank you so much Wayne!!!"

December 15, 2019
Rated 5.0 out of 5 stars Lauren Robison (on Google) at Life Storage, Newport News, VA (#401)

"Everyone is very nice and professional. They were patient with me and were able to answer all of my questions. They sell some supplies and give great recommendations on the rest. Very knowledgable and friendly! The storage unit itself is clean and well kept. I could not have found a better place!"

November 11, 2019
Rated 5.0 out of 5 stars Dennis Larry (on Google) at Life Storage, Newport News, VA (#401)

"It was quick and easy to rent the storage shed. The process on the websot"

October 28, 2019
Rated 5.0 out of 5 stars Victoria lee (on Google) at Life Storage, Newport News, VA (#401)

"Ms. Stephanie was very nice and professional. Very informative and answered all my questions with just the information she provided me. I feel comfortable with my belongings being in this facility."

October 26, 2019
Rated 5.0 out of 5 stars Vernecia Patrick (on Google) at Life Storage, Newport News, VA (#401)

"Mr. Wayne's customer service and attention to my needs were awesome!! Thank you, Mr. Wayne!!"

October 09, 2019
Rated 5.0 out of 5 stars The nerd (on Google) at Life Storage, Newport News, VA (#401)

"Wayne is accommodating and a pleasure to work with."

October 04, 2019
Rated 5.0 out of 5 stars Vic Young (on Google) at Life Storage, Newport News, VA (#401)

"Wayne is great person.... always give excellent customer service and always smiling and laughing."

September 28, 2019
Rated 5.0 out of 5 stars Kathy-Ann STEPHENS (on Google) at Life Storage, Newport News, VA (#401)

"I am so bad with names. The lady that works there is so amazingly friendly. She had such a welcoming spirit when you walk in that you cant help tonleave in a great mood. The faculty is always clean and I havr never had issues no matter what time of the day I go."

September 23, 2019
Rated 4.6 out of 5 stars Nicole (on LifeStorage.com) at Life Storage, Newport News, VA (#401)

"William and his staff are absolutely amazing! Good customer service is what you experience each time and great attitudes. I never lost any sleep worrying about my property in storage. Thank You!!"

September 16, 2019
Rated 5.0 out of 5 stars Katria Gresham-Jones (on Google) at Life Storage, Newport News, VA (#401)

"Wayne is great. Aiways calls me by name"

September 16, 2019
Rated 5.0 out of 5 stars Morgan Sherrill (on Google) at Life Storage, Newport News, VA (#401)

"Wonderful customer service and very affordable. I highly recommend life Storage."

September 15, 2019
Rated 5.0 out of 5 stars Carson Fontenot (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie is awesome. Sweet woman with a great attitude. Very polite and helpful! 10 out of 10!"

September 07, 2019
Rated 5.0 out of 5 stars Tammy Deberry bowman (on Google) at Life Storage, Newport News, VA (#401)

"I enjoyed lifestorage Wayne was very nice and courteous always but the rates keep going up and I have to go thank you so much he's a true asset perfect how do I send it"

August 31, 2019
Rated 5.0 out of 5 stars Mark (on LifeStorage.com) at Life Storage, Newport News, VA (#401)

"Great job..."

August 29, 2019
Rated 5.0 out of 5 stars david wigginton (on Google) at Life Storage, Newport News, VA (#401)

"Stephanie was great! Walked us through the whole process and made things easy"

August 29, 2019
Rated 5.0 out of 5 stars Alisha Royal (on Google) at Life Storage, Newport News, VA (#401)

"Wayne was great and soooooo awesome!Although i end up not needing a storage.I will always remember the great customer service and interaction that i had with Wayne.I have told several friends about life storage because of my experience.Wayne needs a raise because he is the face of the company and he is making this company shine==M<‰"

August 25, 2019
Rated 5.0 out of 5 stars Janet Hartmann (on Google) at Life Storage, Newport News, VA (#401)

"Great people very easy transaction to set up new storage space thank you"

August 15, 2019
Rated 5.0 out of 5 stars Jamal Parrish (on Google) at Life Storage, Newport News, VA (#401)

"The service and help was incredible. Wayne was very informative, accommodating and went beyond what I expected for good customer service. Life Storage is a great location and helped me immensely."

August 11, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Newport News and Kiln Creek

Our self storage facility on Brick Kiln Blvd. is located north of the I-64, between Providence Blvd and Bellows Way, near Kiln Creek Elementary School. Click here for directions to this Life Storage.

At Life Storage Facility #401, we offer great property security systems and clean, affordable storage units to rent for the residents of Kiln Creek, Denbigh, Tabb, and other neighborhoods in Newport News, VA. Call us with questions, reserve online, or click here to compare other storage units in Newport News.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment