*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Join our Wait List!
Please provide your contact information below, and we'll notify you when the space you're looking for is available.
Required fields are indicated with an asterisk (*)
An error has occurred! Please address the following errors and re-submit the form.
5226 Nansemond PkwySuffolk, VA 2343511.4 Miles Away
Customer Reviews - Life Storage #472, Chesapeake
We at Life Storage want to maintain the best storage facilities in Chesapeake, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I called for assistance while deployed and the Life Storage representative Donna on Campostella Rd. went above and beyond to help me and my family out. Donna has outstanding customer service and is an asset to the company. Donna has my recommendation for company commendations and awards! Thanks again Donna, you made a difference in my day."
"Today 12/21 I had reserved a storage unit and service deck lady name Donna went over and beyond to help find a storage unit for my vehicle. Today life storage units gets five star reviews today again thanks donna"
"November 19, I love to come to make my payment because I have meet Mrs. Dale and Lori. Both of them are so professional and they are so sweet and very hard working lady’s. I enjoy their help when I make my payments. They do love to do their job!!! Thank you 🙏 for your wonderful people."
"💕 love the business etiquette; smooth transaction and informative. The staff members informed me of the safety and security practices instilled in the operation of the facility. And I appreciate the specials and incentives offered for doing business here. My business helpers and I are looking forward to doing more services in this area as well."
"Dale is the best person I’ve ever dealt with in retail in my 57 years on this earth ! the pandemic hit our family hard and we ended up with 2 storage units for the last year and a half and almost lost them due to non payment, Dale was so helpful finding way s we can keep our family’s mementos it was a great weight lifted off our shoulders and a great experience knowing some companies are willing to go over and beyond and not just the company but Dale who saw to it we received every opportunity to she could find in company policy to help no one else bothered . Thank you ! Thank you Dale !"
"I've been serviced for almost a year here and have been provided with the upmost excellent customer service and care. Everyone here are very friendly and take the time to explain things to an comprehensible level. I will definitely return here when I need some additional storage in the future. Thank you for the assistance!"
"The manager (Ms. Dalschultz) was absolutely amazing! She helped me with all of my needs, recommended some corporate implementations to save my company money, and was incredibly thorough. Thank you SO much, this was a great experience!"
"7/9/22 , Dale is awesome , super helpful, super informative. Made my entire move extremely easy and saved me money! This definitely the place for college students looking for some extra space to assist in their move for college"
"While relocating to the Hampton Roads area, I searched online for a storage facility and happened across Life Storage in Chesapeake. I reserved the storage unit and within about 20 mins Ms. Dale M. Schultz, Multi-Store Manager contacted me to let me know she received my reservation. She is so pleasant! She answered my questions and when it became apparent that I had different storage needs than what I reserved, she offered to help me find a sister property that met my needs.
I thanked her and she gave me her customer service philosophy that resonated with me: customers can spend their money anywhere and they choose to come to where she works, the least she could do is be kind, helpful. Further, "without customers she wouldn't have a job".
Due to other responsibilities, I needed to call back on the weekend and she was just as kind, helpful, welcoming (even giving me a mini geography lesson about the area after I explained that the Chesapeake Bay Bridge tunnel scares me) despite the fact that I was not coming to her property.
I highly recommend working with Dale at Life Storage at Chesapeake. Her disposition cuts down on some stress related to moving."
"June 6th 2022. I'm here at life storage and the service that I received here was so tremendous I just wanted to give them a 5-star rating and thank them for all they did for me. Dale and Lori are great."
"Mrs. Dale is the most pleasant person, I walked in Life Storage not knowing what size unit I needed, she walked me around the property with ease. She’s the best I would highly recommend Her. 100% customer service."
"Dale was amazing, thorough and polite the entire time. Ensured I made the correct decisions to save me even more money than I was over competitors. Store your stuff here for a sense of comfort and security."
"I came in on February 17th to rent a unit after making an online reservation. Ms. Carol was phenomenal! She was knowledgeable and cracked me up! She is too funny! Anyways, the rental process was quick and Carol made sure I was at ease renting with this Life Storage location & that I knew everything I needed to know! Thanks, Carol for a great experience and good laughs!"
"BIGGEST SHOUT OUT TO Jillian James the manager at this location! I'm in the process of moving and having a bit of bad luck at every turn especially with a lot of other rental facilities and it all of a sudden seemed to stop when I found this place. Jillian was so welcoming, courteous and positive I couldn't help but feel a bit better about doing business here and this part of my move. I can thoroughly tell that she takes pride in her job and makes it a point to be polite as well as helpful which was such a relief. I pretty much was in and out in a short amount of time for 2 units and im even considering a third! I don't know if corporate looks at this, but she should definitely be in charge of all customer based/service training. Thanks Jill for making things easy, and thank you Lifestorage for...hmmm...well for hiring her!"
"Not sure who the young lady was that assisted me. She was very professional let me say again very professional knowledgeable and friendly. Perfect fit for the front desk. Only one thing..I didn't have a dolly or anything to load up my belongings. Very clean and stress less experience. Kudos."
"The lady Jullian that works there is a liar and a con artist. She told my husband and I that the space she gave us was climate controlled but it wasn't and our things got molded. Then she said we would be responsible to have the space cleaned. Of course we called corporate on her and they said they would handle it."
"I LOVE this particular LIFE STORAGE. Im renting from another and their access hours are not efficient enough for me (7a-7p). This location access hours are until 9p which is AWESOME. And Ms. Jillian has the BEST customer service attitude EVER. They are accommodating and will try their best to keep you informed on when spaces are available because they sell out QUICK!"
"This has got to be one of the best storage unit facilities I've ever been to the owner the person that works here they will bend over backwards to do anything for you as a matter of fact I didn't lock my unit the right way you know what they did they called me secured my unit for me until I arrived to do it the right way hands down they are the best"
"Mrs. Carol remembered me from years ago back when I had the storage in 2016. She was just as friendly and happy to serve like before. I was hoping to see her when getting a new unit and was happy she was still employed."
"I went to visit the store to check prices for a friend. I did have to wait an minute while the young lady came to the door. She did apologize for the wait but explained due to COVID extra precautions. Thankfully I was able to see a unit nice set up this rent now so my friend did it all online ! Thanks again foe the time Miss J."
"Jillian was the best, she assured me with all my questions and concerns with my storage unit... Her customer service is bar none, a asset to your company and business, she makes life easy for all the customers that visited especially during this pandemic .... Keep her onboard your team and you'll be successful business for future ventures"
"I have used this Life Storage location twice now for in between moves. They have always had friendly and had timely service.
Jillian was absolutely wonderful to work with. She has very helpful, sweet and patient with me all 3 times I had to come back into the office because I forgot something and had to get another unit due to having a lack of adequate spatial awareness! Haha.
BEST LOCATION HANDS DOWN!"
"My experience was nothing short of AMAZING😁! The Assistant Manager Ms. Carol is so sweet and very informative about the information I needed to know about my unit I purchased. Everytime I come to the unit she greets me with a warm “Hello” and a big smile. You won’t regret renting a storage unit here and it’s all because if Ms. Carol!!!"
"Was very happy with this storage. Until I can't get into my motorhome as someone has a motorcycle parked in front of the door. Have called 2 times now and nothing has been done about it. I will be looking for another site to store my motorhome as soon as I can."
"I have been meaning to do this afew months now. I had the best experience ever, with Ron. I felt like I rented forever and I was part of a Family. This type of service should be highlighted. I moved to Chesapeake with no Family and when life happened I had to make some changes and adjustments, very stressful and had to put my belongings into storage. From Day 1 Ron made things so easy for Me and soo much less stressful. Patience? Customer Service Experience? Knowledge of Products and Services ? All Highly Exceeded My Expectations!!!
I would most definitely use Life Storage Services Again and Highly Recommend Them!
Thanks Ron and Life Storage Store 472"
"My visit to Life Storage was insulting because of their business practices. I was informed at the end after agreeing to unit and monthly cost. After initials and signing, I was given the total which INCLUDED A PROCESSING FEE OF $25.00 There was no prior information given, JUST A UNLAWFUL BUSINESS PRACTICES WITHOUT INITIAL DISCLOSURE. STAY AWAY PEOPLE!"
"Ms. Carol Shepherd is amazing!! I explained to her my situation and she did what she could to help me get my belongings. I'm very grateful for her blessing today. If I were to store again with Life Storage, it would be because of her!! Also, the facility is squeaky clean and I've never had any issues before."
"Friendly and good customer service. They informed me to make reservations online to lock in the low price. Worked. Completed Rapid check in. It helped the process go quick and easy. Insurance also available. Nice that storage is on monthly basis. Facility is clean."
"Got a chance to see my ALL TIME FAVORITE "CAROL" today!!!!
It's always a refreshing experience to stop by and she's here!!!
The short period of laughs and jokes we share adds sunshine to my day!!!
Until next month ENJOY your day Carol!!!!
"Ms. Carol is very pleasant. I have spoken with her in the phone and in person. The office was clean and smell extremely yummy>. Thank you Life Storage for protecting my items and for great customer service."
"My name is Yvette Reid, and I have been with this storage company for quiet some time and i have nothing but good vibes. If I had any type of issues Ms. Carol was always available to assist me whatever the problem was, and she always made sure that I was good. Her customer service is great and she is very personable! Thank you for all that you do."
"Ms. Carol is a wonderful person, she goes the extra mile to give her self with service and compassion. When I was at my lowest point and I didnt know what to do, Ms. Carol offered solutions and comfort to us for our life troubles especially with our storage units here atLife Storage ~
The WhiteSmith family!"
"Friendly staff...privacy and the place is very secure...cameras everywhere for safety and you will need to have your code to get in and out of the place...two gates...one in and one out..They also provided a free company cargo van for small moves and transfers for no additional cost..excellent...the best storage facility I've used...they were formally uncle Bob's storage until they changed the name a couple years back."
"Carol has wonderful customer service skills. She answered all my questions. Showed me the space I was renting to make sure it was what I wanted. I really appreciate her for all her kindness and help."
"My experience was phenomenal at Life Storage on Campostella Rd. Amber and Courtney were polite, helpful, and very knowledgeable. My day had started off kind of rough but after going into this location and meeting these two, they really helped in turning my day around. It was a pleasure and honor to have met these women. Keep up the great work!!!"
"Both of the nice ladies who I delt with helped me with the parking spot I rented were great personalities and I just needed to let my RV go due to being costly in general even got good advice on stuff that helped me through the stay I never stored a vehicle before this one"
"Ms. Carol and Ms. Donna were exceptionally caring and helpful to my needs. I had my large unit for approx. 2 years and never had an issue accessing it when needed. They worked with me through a very difficult time in my life and I always felt that there was a sense of hope when leaving the office or storage unit. I also had a smaller unit for the last few months and it worked out perfect! I will definitely recommend them to anyone looking for storage. Thank you for keeping my hope alive when I was at the worst point of my life! Its not just about my personal belonging but the thought of truly belonging as a person!Both of these ladies offered that everytime I walked through the door. I greatly appreciate the Complete customer care they provided."
"I able to get a convenient storage space immediately. I appreciate the dates the payments are due and love that it can be paid online. I would like to thank Life Storage for fixing my rollup door immediately, it was fast, friendly service and I notice how they valued my time."
"Brad and Carol are very personable and professional. They both went over and above with helping me find the right storage and getting moved in after moving 1400 miles across the country.
I am very pleased."
"The price was reasonable & the space was the right amount. I just wish you could at least get the truck after the 14 days because I didn't need it at that time but I will need the truck here soon. In which I will have to use a competitor. "
"My husband and I were very pleased with our storage there. My husband is now deceased (Sept. 7th) and I have moved to South Dakota to be with family. I would definitely recommend your storage units to anyone and if I ever move back to Chesapeake, and need more storage, I would choose uncle Bob's Storage. "
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #472, we offer great property security systems and clean, affordable storage units to rent for the residents of South Norfolk, Greenbrier East, Great Bridge, Princess Anne, and other neighborhoods in Chesapeake, VA. Call us with questions, reserve online, or click here to compare other storage units in Chesapeake.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental