Self Storage Units in San Marcos, TX

"You did an excellent job! Thank you"

"The manager disregarded my calls when I needed assistance on two occasions. She is generally friendly, but needs to improve upon organization and customer service skills."

"We unexpectedly needed a storage unit, but Life Storage really came thru for us. The experience was so smoothless and we sincerely appreciate it."

"Overall was a great experience except when it came to leaving. I was charged a full month even though I was only left with using 7 days and was told I would get a refund but never did. Was lied to about it being policy even though I was told from the star I would only be charged those few days and not the whole month. On top of it all we are in a pandemic were every little bit of money I have needs to be spend wisely yet I was ripped off. Its irritating and pisses me off that I will probably never use the company again for my storage needs just because of this one incident."

"only left bc i require a 24 hr access facility at this time."

"Great staff at location and on phone when trying to locate available unit. Helped find the best deal and were very helpful."

"I was very impressed with this particular location of Life Storage. I had originally stopped at the wrong location on IH-35 and was greeted by a very rude gentleman who made me feel like I was interrupting his day and was being a bother. He informed me that I was at the wrong location so I left and traveled further down the road to the correct location of Life Storage. It was a complete 360 from what I just encountered. The young lady that assisted me with my reservation was so very pleasant and such an awesome people person! I was very impressed with her and she made an awesome impression. She was so very kind, helpful, showed me the storage room, and explained all the paperwork in detail and then proceeded to ask if I had any questions or needs before submitting my required fees. I didn't feel rushed or treated like I was just another $1 for the company. She walked me through every little step and for that, I was so thankful as it was quite a stressful time with moving my..."

"Hilda and Mickey from San Marcos were really great! Very Professional and went the extra mile to help me out! I definitely recommend life storage in San Marcos."

"Thanks for helping me out with this hectic and last minute event"

"Really friendly, professional and explained all costs in advance so there were no surprises for the most part. The only thing that was a surprise was that you have to purchase a very special lock that only they have on site or perhaps you have from a prior stay. Overall, that was the only surprise. I wish that it had not been such an expensive lock with such a specific purpose that it cant be used anywhere else."

"You have a great facility and staff was exceptional"

"Mickey and the Team are above and beyond helpful. We are long time renters and will continue to be. Keep up the great work Team!"

"Ciara was very knowledgable and pleasant to work with to meet our needs THANKS"

"Location worked well for me. No complaints on my end. Everything worked out just fine!"

"Very accommodating receiving deliveries and confirmed to me items are safely in my unit."

"Have recommended you already! Was phenomenally impressed with everything and my exceptional Customer Service I received from David and Sierra!"