Self Storage Facility near Far West Side in San Antonio, TX 78245

"Violet we truly appreciate your kindness and consistent positive attitude. Your quality of customer service is what help maintain even the most challenging customers. Thank you so much."

"The ladies in the office helped us when our keys were in another state. It took a bit to verify information but we can not argue with them taking extra precautions. Definitely a safe place in regards to verifying owners/people with access."

"Very good customer service and extremely helpful and informative"

"Availability always attended"

"Very nice and helpful staff."

"Quick outgate process by Rachel and precise on whats needed"

"Good storage company if your late they don't cut your lock off. Unfortunately some locations changed to PUBLIC STORAGE (total nightmare) so I had to change storage companies"

"Perfect last minute storage stop!"

"Erika and mycael were very helpful. Highly recommend."

"Thank you for all the storage help needs I enjoyed the customer service and they sell quality boxes at affordable rates"

"Rachel was the person who helped me with my Storage needs. She was extremely kind and helpful and recommend coming to any of her locations."

"Very polite an helpful..an she gave me water an was very nice.."

"They were nice an helpful.i highly recommended this place."

"Once or twice we've had issues with the office being closed unexpectedly."

"Great service, definitely would recommend if your in search of storage."

"I am so happy to have been able to rent a space here. I’ve been with life storage for over 5 years. I’ve never had a problem and have always looked forward to working with them. Erika is a wonderful person and willing to help in every step of the way. Because of her I’m willing to tell everyone I know to come to like storage. I hold them mostly Erika and the rest of the employees I’ve come in contact with in the highest esteem. Thank you ladies."

"Erika Martinez is new but very helpful and lovely lady her and supervisor were extremely helpful and made my birthday and day possible ty"

"Professional staff, easy process & average pricing"

"This is one of best services I've had at a storage unit. Erica was always available and very helpful. She is always full of positive energy."

"Not good at all very concerned about my daughter's property there since they have been breaking into it"

"Signed up and paid online and got my storage number. I just had to take my ID and show who I am then I got my code to the gate. Storage was actually a little bigger than I expected which a pleasant surprise. Process was very fast and easy and they laid out the fees very straight forward. I loved having the option to do all this online."

"Rachel was very professional and helpful. She assisted me right away. I'm very happy with her service."

"Customer service in office was beyond helpful, thanks to Rachel. And the price for my storage was great. Thanks Life Storage"

"Very clean and safe. Staff very helpful."

"Great services by Rachel"

"Nice &clean satisfied !£"

"Will recommend being customer service is nice and knowledgeable thank you Rachel...and the prices are reasonable."

"Excellent all around from the manager in front office to the storage clean and lighted up space."

"Thank you Rachel for helping to answer all my moms n i questions she is fluent in Spanish as well .We are first time storage customers and pleased so far. There is also a moving van onsite."

"OMG!!! I had a good experince when i vist this facilty I was intrested in renting a storage for all my clutter i drove by and decide i will stop . Great Custmer Service Rachel gave me all the information I needed with reseasonable price . Most defrently considering it. Thank you for the help.. Furture Coustmer ,"

"Rachel is always so helpful with my unit and wi5h any questions I have. Always so sweet and super knowledgeable:)"

"The customer service is great and they sell boxes at a good reasonable price. Yes im a happy customer.Thank you"

"Wonderful place to store with secured gates and a Van that can be rented as well. Customer service is friendly ."

"She was really helpful. Thanks Rachel!!!!"

"Thanks for making my storage experience a great one so far ive came back two times and have had a safe and secure experience."

"Had a bad experience at another storage yet my mom and i came to this location and made the experience a delightful one. 5 stars for customer service"

"Great customer service and facility.."

"The staff at this facility are always so nice and helpful. The facility is always clean and it is very affordable."

"The office associate was helpful enough to wait for me after closing time. The storage space was clean and spacious. Thank you again Rachel."

"I love that there open 7 days a week. And have clean facility. Rachel answered all my questions and was pleasantly nice."

"Moving is never easy but coming here my mom and I are highly satisfied . Thank you Rachel for all the help, im a first time customer and will recommend."

"Thanks to Rachel i have had a easy move in .   Life Storage storage space here is great and even better customer service."

"Convenient clean with optional climate control until so worth it and they have a truck u can rent"

"Great customer service and clean as well they provide no contact service as well . Thanks for letting me have a good experience i will def recommend."

"If you are looking for parking spot or a great location to store your trailer or vehicle this is the place . Thank you ladies ..and its a secured place as well ."

"Had a very pleasant experience here getting a storage unit Rosie is the best very helpful and professional this lady needs a raise I will definitely recommend this to all my family and friends thanks Mrs. Lopez"

"The staff was friendly and the space was very clean. They were very helpful with my questions."

"Affordable, secure, and customer service was excellent and the have a van to move ur items at a reasonable price . One stop shop here well recommended."

"Renting a moving Van was a delightful experience thanks to the ladies at the office. The Van was clean and a gas savor."

"My experience was pleasant i rented a moving van which was perfect for all my needs thank you. The price was right and the customer service"

"I just moved to the area this place is a keeper and it’s clean and Rachel helped me out with all my questions"

"Great facility me and my husband were very satisfied with the super friendly and great customer service they also have very good prices."

"My experience was very good . Thank you Rachel for the first time storage experience. Im a pleased customer."

"The ladies were awesome."

"First time renting a storage and so far so good. Rachel in the office has freindly customer service."

"Would definitely recommend this spot"

"Need a storage this is the place they do monthly storage no long term contracts and great customer service at the front office. I give 5 stars."

"Just moved in last month so far its been very pleasant. Management is freindly and area is secure."

"Great prices and wonderful service my brother and i will def recommend for all your storage needs go see Rosie and Rachel. Great specials."

"Locks you out of unit after 5 days of not receiving Payment during Covid 19. Also they don't do autopay during initial setup, and fail to mention that. They never answer after hours even though we paid for 24 hour access due to being a business owner and paid additional money for the service. Our unit smells like a dead body is in there. There is always a problem or an issue with this company, we've been here 36 days."

"Great facility and freindly staff. My neighborhood storage facility with a smile."

"Great staff! The Manager Rosie helped me out and made me feel very welcomed. She’s a very nice person. I would highly recommend this place."

"Theres several places to store in this area but Life Storage is a great place and friendly employees . Great job ladies its a great place.I will recommend to others."

"They definitely have fast service and find a way to say yes. Thanks to Rosie she helped me with everything I needed and was so nice and friendly. Would definitely reccomend!!!"

"Awesome customer service"

"My wife and i have nothing but positive outlook great service with a smile we have been storing there for a while and received great customer service thank u Rachel and Rosie"

"Great customer service from Rachel.. me and my husband got all our questions answered thank you .They also have covered parking for boat storage..thats a plus"

"I enjoy the staff very customer friendly reasonable prices for storage ive been a ongoing customer and im pleased indeed Rachel and Rosie are the people to see to help you when your needing Storage."

"Great customer service Rachel answered all my first time storing questions ..Great clean storage place"

"Mrs. Rosie was like a breath of fresh air! We came from a week's worth of storage at a competitors rental site and just had a overall BAD experience. We just became new business owners and needed a new storage ASAP! Russell from another LS helped with finding a location that best fit our needs and matched us with Rosie. We came in to meet Rosie and did some quick paperwork and we were set! The staff at LS are so friendly, professional and attentive. They just don't say they've been in this industry for X amount of years.. THEY PROVE IT! Great job all around! I truly cannot believe how hassle free this process was! I will recommend all friends and family to LIFE STORAGE! Thank you!!"

"I have never been late nor have I missed a payment at all with life storage. Everyone knows with this whole pandemic things are tough right now. I asked life storage if they can help me out with July and the lady didnt seem to care and stated ways to pay after I told her my situation. Its like she was not listening at all nor did she seem to care to help me. Definitely looking into another storage that cares about there customers especially in life situations."

"Rachel was pleasant and professional. She was cleaning the office as I walked in, she dropped what she was doing to help me. Great place and great staff. =M=M=M=M"

"I just want to say that my first time visit was very pleasant and assuring my mother and I were satisfied with the knowledge and all the questions we asked Rachel were helpful and on point. Overall mother and I had a well visit to this establishment thank you life storage and for the assistance Rachel."

"Went in with my mother and the girl there (Rachel) helped her with all her questions. Very friendly and patient with her which means alot cuz she is elderly."

"I have been renting from this location for years."

"Violet was simply amazing and full of incredible storage knowledge. She was so helpful with helping me choose the right storage size for my stuff. What a great personality!"

"Everyone in the office were polite and very friendly always greeted me with a smile thanks"

"Great experience overall. Ms. Rosa Lopez was always helpful, very friendly, knowledgeable, and professional!"

"This is my first experience with any storage place and i have to say that the store manager Rosie and her associate Xochitl are awesome! They are so helpful and very friendly. Kudos on their professional mannerisms."

"I have rented here many times over the years. The units are very clean and the price on the climate control unit was great. Ms. Rosie the manager has always been helpful & friendly. She always has a smile."

"Ms.Rosie was awesome! She always had a smile whenever I entered the office and her voice was so pleasant when I call if I had a question or concern. I will truly miss her and am grateful for her as well. Thank you!"

"Great friendly service"

"Outstanding Customer Service! Hands down to Ms Rosie and Ms Xoachie! From making sure that we understand what we signed to courtesy calls...impecabble!!"

"Great place"

"Ms. Rosie was really nice and answered all of my questions. She really has a way of brightening up peoples day, lol GOD Bless her!!"

"Best I’ve ever dealt with"

"Storage Rep was very friendly, informative, and professional."

"Rosie was so helpful and could not do more to help accomadate my needs for parking she made it painless"

"In time of moving you have so many stresses, getting a storage unit can be a headache. Not here! I had to upgrade my unit the day of moving in and Rosie in Management was heaven sent! Thank you Rosie for your help."

"I have been a customer with ' Life Storage ' and like the friendliness from the staff. Recently, I had an unforeseen emergency and could not make it to the store like I normally do. Xochitle went above and beyond making my experience a positive one. It's exceptional service like this that left a good  impression on me and wont forget."

"Above and beyond customer service at this location.  If you're willing to store your items or vehicle it is a safe place. Highly recommended been a continuous customer off and on honest people."

"Thanks for all your help and patience."

"Stuck more stuff from the car into storage. Should have put more in! Oh, well; another time."

"Rosie, was a great help and very professional. She helped me with choosing a unit that was best for my needs."

"$110/m for a 10*10 seems excessive."

"Very friendly staff"

"Rosie was very friendly and accommodating!! Woild definitely use them again!"

"I'm from out of town and looking for some specific parking demsions. Xochitle, was extremly helpful. She even went as far as to go out back and take pictures, to make sure the equipment would fit. Great job ! Also for an extra fee they have 24 hr access, which works perfect for my application."

"Ms. Rosie was incredibly helpful even though we showed up right before closing . She was sweet and very personable . She didn't rush us and answered all our questions. Would recommend this place ."

"Rosie the manager was very kind and helpful ."

"Exceptional customer service the staff is very friendly always smiling willing to help very knowledgeable"

"I have to say that me and my husband didn't know where to go to get a storage unit. So we went to one location and didn't have what we were looking for but the lady working there referred us to another location not even a quarter mile from the office. So we drove over there and she had a unit that we were looking for and she showed us 2 different ones to chose from and we ended up getting one of the units and she helped me do everything online and even asked if we needed any mattress covers or master locks. As we told her thank you but no thank you we have all that already. She was very nice and polite and I will recommend other people to anytime. Thank you for all your help Xochi Garcia"

"It's ok"

"Beware! They sent an email stating their raising the prices on their units."

"Not at this time..thanks so much!"

"Mrs.Rosie..excellent customer service ive been with this location for 5 plus year..i would truly recommend this storage facility."

"Well lit. No problem getting in and out"

"Very polite and efficient."

"Rosie was amazing today ,"

"Rosie is the greatest! This is my 2nd time using a storage at this location and her customer service is excellent."

"I really appreciate the ladies at the store. They went above and beyond to help me as I was in the vacate process. Thank you so much. Carlas"

"Everything went great. Very informative and helpful.Thanks"

"Expectations met"

"I am very pleased with the unit and the price."

"Ms.X.Garcia. Is awesome. She goes out of her way to help the customer. She is super friendly and always caring. Thank you for loving your job. "

"Rosie at store #129, 9665 Marbach Road, San Antonio, TX 78245, was always professional, quick to answer our questions, responded to our calls and a pure pleasure to work with the time we were there. We would return to her if we ever needed storage facilities again. She rates an A+ in our book! Thank you, Rosie."

"I've always found the Mgr, Mrs. Rosie to be helpful and courteous."

"Staff is amazing and very helpful!"

"Rosie was always very good about calling us back within a day to resolve any problems we had."

"Everything was very good and I appreciated.. "

"Always up to par. , especially Rosie. Huge kudos for her. Thx.Thx "

"Keep up the good work ."

"Rosie met all my expectations and answered every question I had. She went above and beyond to help me. Such beautiful manners and a great people person."

"The staff of your Marbach Rd site in San Antonio,Tx were great, very friendly and attentive to any of my concerns. I truly enjoyed talking to them and have only good things to say about them. I will definitely recommend them to friends."

"I love Rosie in the Office She is always so cheerful and always informative, She is just super great!! Keep it Up Rosie :)"

"Xiochi was very helpful and accommodating. She was pleasant and explained everything thoroughly. She went above and beyond. She exceeds customer expectations. Xiochi is a great assest to the company and we'll definitely refer customers."

"Very professional, I would recommend this company to all my friends and family."

"I didn't know what to expect so what I got was OK."

"Very helpful and Professional @ store 129."

"Rosie is an AWESOME employee! Always greeted me with a smile, was always polite and professional. Outstanding customer service received from this employee! "

"Expensive, but worth every penny! Congratulations."

"Uncle Bobs [Life Storage] has been my family's only choice for storage needs for a long time due to always having great people. Property is always clean and there's always a very friendly someone nearby to help and prices are still lowest I could find in my area. Very sastified."

"Customer service is great. Every time I have asked for something, it has been completed."

"Everything from the registration to the parking spot was handled in a professional and courteous manner. I'm glad that we selected Uncle's Bob's tp store our motor home. I would definitely recommend this facility."

"Rosie is the Greatest manager EVER!! (As well as her staff because they have a great example to follow!)"

"Thanks for the great service!"

"Rosie is always available and willing to assist when needed. She goes above and beyond and is always smiling, polite and courteous. The office and bathroom are always immaculate!"

"The staff Ms. Rosie and Megan are great. They keep the property very clean. It is always a pleasure to see them when we make our payments. They make you feel like part of Uncle Bob's family. Excellent Job Ladies!!!!!!!!!"

"It was more than I expected thanks to Rosie and her staff... they go over and beyond. They're the most helpful and friendly people I've known. I would definitely use y'all again. Thanks for everything! !"

"Very satisfied "

"Rosie, your manager, has always been extremely pleasant and helpful. In the many years I have rented storage here, I have observed that she really goes above and beyond. As a business owner, I appreciate the immense value of such an employee. I hope Uncle Bob's [Life Storage] does also."

"Great staff, facilities, and overall great experience."

"Explaining everything completley and very kind, "

"everyone at the office is very friendly during my visits."

"The office manager is an asset to your company. I am new here from Florida and she has been the absolute sweetest person I have met here. She is professional,courteous and just an absolute pleasure to do business with."

"The only concern I had was that I had to go to 3 different locations before I got service, but the one I finally got a person at was great."

"Everyone was very helpful"

"Very happy with the property, service & location."

"The only problem I have is the limited hours of operation. I keep my sound equipment in storage. Sometimes after a gig I have to go home at night, unload my equipment at home, wake up the following morning, load everything back into the car, and go put it away. It's annoying. I don't see why I can't access my unit 24/7. "

"Great service provided."

"Very nice great service"

"The mgr Rosie who is at my location is always very courteous and helpful. My satisfaction is not just me but a few other members of my family,who use your storage facility."

"I am very impressed that I have never had any Securtiy issues. I feel very confident about storing tmy things there. "

"When searching for a storage facility, I had several companies from which to choose. It took me a nearly 2 weeks to visit each facility to see the units and meet the staff. I chose the Uncle Bob's facility on Marbach due to the location, the facility, and the staff. I was particularly impressed with cleanliness of the facility and the professional, courteous manager, Rose. It was an unbeatable combination. I will happily recommend anyone with storage needs to Rose and Uncle Bob's Storage. Thank you Rose."

"Convenient location"

"The buisness associate was very nice, was able to get me all that I needed in a timely manner. "

"I wish to be notified when payment is in,other than that,I'm completely satisfied knowing my possession are are well cared for."

"Very professional"

"I've always been completely satisfied with the Uncle Bob's staff where I rent my storage spaces."

"All is well "

"We were very pleased with the service,the associate was on her way to lunch and stayed to help us even after we offered to come back. We have been Uncle Bobs [Life Storage] customers off and on for twenty years and this has been our best experience as of yet"

"What a great place. Easy in and out and even when you see me coming with the motorhome, you open the gate. How cool! Thanks!"

"It would be nice to to be able to throw trash away. The trash dumpster is not able for customers."

"Thank u soo much for a great experience!"

"The manager, Rosie was extremely helpful and polite. After speaking with her, we felt very at ease and confident about our choice to rent a unit."

"ROSIE, IS A WONDERFUL MANAGER. SHE WAS VERY KNOWLEDGABLE AND MADE THE PROCESS TO GET A STORAGE EASY!!"

"The Manager, Rose, is very knowable of her job and has always been available whenever a problem arises. She always has a smile on her face when you walk in the door."

"Keep up the GREAT WORK!!"

"The manager Rosie is always very helpful, friendly and professional. "

"The store manager is a great asset to Uncle Bob's [Life Storage]. I wish there more people with the kindness and politeness she exhibits. Thanks Rosie, you are great. "

"Rose at the Marbach location was very professional and nice."

"when looking for a temp controlled storage there were many options, but the team at Uncle Bobs [Life Storage] were attentive and willing to help with anything that I needed. I recently had to switch to a smaller unit due to excess space that was not being used and the team at #129 off Marbach were very good. I was able to move my things the same day and only a few units down for the one I had. awesome team, keep up the good work."

"I loved the fact that Uncle Bob's [Life Storage] was able to provide a truck and that really helped my monthly budget. So that was the determining selling point."

"Customer service was great, they were very kind, answered all my questions and so professional. Thank You :)"

"I left your establishment for budget reasons only. I have stored with other companies, but never had the exceptional service I recieved from ya'll. I have recommended your chain to more than a dozen folks who have come back and thanked me for sending them to you. To all of you have a Blessed Day."

"We dealt with 3 different managers at 3 different Uncle Bob's locations. All 3 were super nice and helpful. Rosie, at the Marbach/Ellison location was absolutely wonderful! She was a tremendous help as we were moving in."