Self Storage Units near Olmos Basin in San Antonio, TX 78212

"Rebecca, the “manager” was extremely unhelpful and was rude when I was just asking her questions about the unit I just purchased. I haven’t even moved ANYTHING into the unit yet and I will be cancelling my account tomorrow morning."

"Staff is very informative and friendly. Various size of storage for your needs."

"Very friendly service"

"Today there were only 2 carts for the entire facility. The staff were surly and not sympathetic. Poor service"

"Very clean facility! Rebecca was extremely helpful with pricing & available units. I would definitely recommend this place to others"

"I reserved the space online. Received a call to confirm letting me know they closed at 5 PM that day. I arrived at 3 pm to pick up my keys and sign the paperwork. Was informed at that time of an automatic addition of $14/ mo for insurance. I asked if I could decline and was told I needed proof of my homeowners policy covering a rental unit, and needed it in order to complete the reservation process. Well I'm already there and not going home and coming back. I asked why they didn't tell me that when they called and was told 'thats our CC office (whatever that is) and they don't always tell people'. Um...ok. That's kind of important information to know! They reminded me to bring my ID but not proof of insurance?! When I arrived after five to bring my things the office was closed, which I knew it would be, but there were no carts...anywhere. And if your unit is on the first second floor you don't have access to the first to even look for carts. I appreciate the safety aspect but part of closing on the evening should be for the office to walk through and make sure carts are returned. No one else was there so I assume they either don't have carts or they were on other floors I didn't have access to. Not a great first impression. The office staff was nice, so I'll give them that, but the move in process left much to be desired."

"Excellent service, very friendly. Being able to receive my packages in the store and have them deposited in my storage is of great help. Thanks a lot!"

"The office is always helpful and courteous when Im in need."

"Staff was super helpful!"

"Awesome customer service. Clean areas."

"Love this place it's a place I can feel like my thing's are safe"

"This store is great. Becky is helpful & kind. They keep an eye on everything & make sure the property is well maintained."

"Always polite and respectful."

"This place is amazing I must say this place has the best customer service on planet earth ."

"Very friendly staff. Becky was a real good help."

"Very clean facility! Becky was extremely helpful with pricing & available units. I would definitely recommend this place to others"

"The staff is down to Earth."

"Brand new location, very clean"