Self Storage Facility near Kelly in San Antonio, TX 78211

"They very helpful on the size of storage/unit you need. . service very friendly . ."

"Was great customer service no problem s"

"I'm only gaving you a five star review for kat"

"Very professional n friendly by both especially Katy great service n beautiful sense of humor"

"Kat the cool yung lady in the front desk is so informative and very polite person that I realy felt very comfortable doing business with life storage"

"Had a difficult situation and the women at Life storage were very compassionate to my situation and my helped me get the storage I needed and helped me with all the paperwork. Thank you Pam and Cat"

"Pam Jacobs was a really big help. And made getting a storage very easy."

"Pam was very informative and helpful"

"Love them and there staff and communication is great also."

"Pam was amazing helped me out immediately and made everything easy to understand very easy process"

"Pam was awesome !! She explained everything so well . She not only did her job but made my day so much better after having a horrible day . She is the best ."

"Great experience, pam was very nice and gave us a wonderful welcome."

"Thanks to Pam hard worker helping what the customer needs thanks alot Pam Mr Bautista"

"Pam jacobs was amazing, she explained herself very well. She had the patients to answer every question we had about any storage room."

"My lock was broken an removed thank God nothing taken, happened to several other people. I believe this is an inside job, will be removing my things from there soon."

"Code would not work. Female manager came out and was very helpful and rectified the situations. 👍"

"Good customer service"

"Claudia was super awesome! She made things so easy and fast in a hard situation!"

"Claudia help me with my storage needs. She was so helpful and kind."

"Mia S did well."

"Very professional"

"The staff is always nice and helpful. Claudia has always answered any questions I've had in the past. Today Jen helped me to get into a unit that will fit my needs. Great work ladies and thank you for keeping the property looking nice."

"Jen Martinez is very professional, knowledgeable and very understanding great job."

"she is an awesome and an amazing person who helped me and treated me with kind. Great Services. Best Day! made my day great for a moving day! Have A Blessed Day! Thank You So Much."

"Very great service"

"Jen is absolutely wonderful."

"Dan was really helpful and gave me a courtesy call to check on me and update me of her working hours on a public holiday. Everything was perfect. Spacious units. And helpful customer service, walked me through their entire process. Overall Awesome."

"Very friendly and helpful highly recommend"

"I am pleased with the excellent service I received at Life Storage. Friendly and efficient interaction in the office. I would gladly recommend Life Storage to friends and family, quite frankly everyone who may find themselves in a transition situation. This is a great facility! Overall, a great experience. Special thanks to Jennifer Martinez for her professional and respectful attitude towards customers."

"Jen was awesome and a huge help! I am definitely recommending this spot to everyone! Thank you for everything Jen!!!"

"100% great place to store your items"

"Very helpful and wonderful attitude"

"Jen was very informative and polite and very knowledgeable. Thank you for great service"

"Love it here.. Jen is so nice and helpful. Definitely recommend this place. Friendly staff"

"Awesome nice easy"

"Very kind employees and very clean office and rental units. Smells clean and fresh"

"Jen did an excellent job helping me with getting the right space for my needs. Thank you for making my move easy."

"Leo was the guy the help me he knew what he was doing he got me in and out show me around. made sure what I got was going to work for me . Easy going and real helpful . Thank you Leo."

"Claudia is an excellent work. She take care of the property and keeps things clean. Thank you for your excellent service and hard work."

"We experienced the nicest and very professional staff member at this facility today. Leo was so helpful, courteous, friendly and so professional, and he even showed empathy to our situation. Way to go Leo. Thank you"

"Absolutely recommend this place without a doubt. Leo was so great & so helpful with making sure I was satisfied with my storage unit. Such a great worker with the best personality!"

"Friendly staff"

"I went into the store to make a payment and the gentleman that was there was so attentive to the customer he had in front of him, she was asthmatic with a breathing apparatus and I believe the gentleman's name is Leo was so attentive and so caring I was really impressed with how he took care of this customer.  Very professional and made sure he had seen me and told me he'll be right with me , the attention to details and the care he provided was phonemenal,  it's really a pleasure to see that today with everything going on , so I took the time to do this because he deserves it.  Great job"

"Claudia has great customer service"

"Claudia was very informative and helpful thanks"

"Claudia help with our storage needs thanks 😊"

"Never open til 6pm. I come during the day on my lunch break and no one is never in the office."

"Used life storage for 9 years never had a problem at this location. If any issues they would call asap. Great storage facility overall . Today was vacate day for us and Claudia was very helpful Thank you"

"Liz has good customer service and was very helpful."

"Claudia was a great help and explained everything in a way I understood She was A Great Help to what I'm looking for Thanks Claudia, I really Appreciate your Help you went out of your way to help me and I felt comfortable ...."

"Fast service, clean environment, and friendly employee."

"Used to have a unit here back when it was uncle Bob’s! Still receiving great care now!"

"Adrain was very helpful and everything made easy for me..Went over all the details very well. No rush. Thank you."

"Claudia was very helpful and knowledgeable and very professional and very nice."

"No...exelent service"

"Great staff"

"Recently rented a space here. Claudia was top notch. The facility is very clean and the process was very easy. Would recommend to others."

"Very friendly, Claudia explained every question we had and help us get what we need it , storage unit is clean ."

"Such nice people"

"Claudia was amazing!! Excellent service and explained everything very throughly"

"Claudia was very helpful setting up my rental for a moving truck. Would recommend for moving and storage, if ever needed would use them again!"

"Very good person and will answer your question's"

"Clean facilities"

"She was very friendly great prices."

"Claudia was super nice and totally understanding to my situation she really went above and beyond on helping me thank you Claudia so much"

"Monica always so helpful and polite"

"Had a few questions regarding doing business with Life Storage and Monica was awesome at providing me with all the information I needed. Super knowledgeable and friendly!"

"Monica was extremely helpful when I went in looking for a storage. She was very knowledgeable and made me feel very comfortable in my selection. I would 100% reccomend this facility."

"Excellent experience ... Claudia was very ,nice , Knowledgeable , just amazing I would totally recommend this place ."

"This storage place is amazing!!! Monica was very knowledgeable and friendly... just amazing. Next time I need a storage place, I will definitely come here just for the amazing service n excellent attitude of Monica"

"Great service very professional from Monica. Shes amazing at what she does n deserves recognition. Keep up the great service Monica"

"Monica was very nice and answered all the questions I had with no hesitation, would 100% recommend this facility. The property was very clean as well!!"

"Excellent experience...Michelle was very helpful and to the point. Simple process and very knowledgeable in all my questions."

"Monica was amazing. She always took care of what we needed."

"I was looking for a storage unit the young lady Monica was very professional helpful in explaining the prices and the payment arrangements I no longer need a storage but if anybody would ask I would recommend this store"

"This storage place is amazing!!! Monica was very knowledgeable and friendly... just amazing. Next time I need a storage place, I will definitely come here just for the amazing service."

"Be very careful if renting to this place, my furniture was ruined!! Rats chewed up wires & hoses to my washer/dryer, upright freezer , couches!  My sofas had rat urine. I lost over 5k in items. I just wasted money on storing my valuables."

"Monica was super insightful and very friendly. I look forward doing business with Life Storage because of her. Thank you."

"Can't beat the managers."

"Very expensive . The manager is very rud ."

"Monica had excellent customer service"

"Was just looking at spaces just in case my apartment isn't ready by the first. Monica was very helpful and polite.Thank you so much for your help"

"So far so good."

"Excellent customer service! Denise was very helpful , and made sure I picked out the right size storage. Im very happy with my experience. Definitely recommend !!!!!"

"Great customer service . And the free rental of a moving vehicle was a much needed added bonus ! Will recommend this place to everyone"

"Excellent customer service. Denise Castilleja had great customer service, she went above and beyond for me and my husband. She was extremely busy when we went into the office and she helped everyone in good time. Thank you, Denise!"

"Great service! The whole process was quick and easy!"

"Awesome deals and close to where I need it"

"I went in for a quote, and Denise more than assisted me on pricing, she helped me go thru options on storages and units. I really appreciated her help."

"Had to get a storage quick. The manager Denise was super helpful and friendly. There are lots of storage places in San Antonio , having a great responsive manager makes this location a cut above the rest."

"Just to keep doing what you are doing."

"Mice have destroyed just about everything in my storage unit. What isn't destroyed is covered in mouse feces."

"Customer service is great, but we had our storage infested with rats that tore everything and pooped on all our babys furniture. I liked it there if they treated it more often or had climate control. Unfortunately we moved out right away and switched storages."

"Good service"

"The staff is extremely helpful even though they are often busy. If I call and have to leave a voice mail they always return my call promptly"

"Everything was perfect"

"My expecatations were meet, with the rapid review helped make my move in fast and saved me $25."

"I am totally satisfied with my unit"

"Met+++ Clerk was verbally abused by previous customer who did not want to wait her turn. She remained polite and professional through the entire incident. Excellent customer service!!!"

"Very impressed "

"I felt very comfortable with my belongings in your care! I would recommend you to all my family and friends. It was a pleasure doing business with you!!!"

"Need more workers on site"

"We are grateful to your attentive concern to our needs and also your close proximity. Thanks"

"Very professional staff."

"very curtious n helpful"

"My question where answered."

"The whole process went with no glitches, went smoothly and promptly with the manager being professional. "

"Employees are very knowledgeable and professional. "

"Outstanding help and very tidy space.Thank you."

"The hours that the gate is open is a little inconvenient. I can't get to my unit past 4 o clock on most days."

"The prices are way too high! But the over all satisfaction of very staff was excellent! "

"my only regret was not being able to notify the people there of my moving out,i work for the gov. and needed to move quickly and did not get a chance to say THANKS FOR EVERYTHING !!!"

"Fast pleasant experience"

"I drove from Denver to make arrangements to find nursing care for my 92 year old mother. Didn't have much time so I found the storage company on line and met Denise Acosta who helped me in record time with the right size unit and offered the truck to move the furniture. Made a very stressful trip a lot easier. Promote Ms. Acosta, she is an asset to your corporation, wish all service personnel were like her."

"Elizabeth, lady working day I came in was incredible. Very sweet, accommodating, and helpful. I was only in town for the day and had to come back late after gate closed and she let me in to be able to unload my truck and get on the road to Phoenix. Otherwise, I would've had to stay another night. She was great and very professional."

"Itwould be good if your company invested in a phone line for payments"

"Too much money and hidden charges"

"Your staff was most helpful."

"Yes because she was very nice and friendly. Very respectful. "

"Facilities are great, it's certain staff members that you have working for you that are just not that friendly, nice or knowledgeable. They don't go that extra step to assist customers with concerns or questions. Customer service needs to be worked on."

"Everything was good"

"Need better entry and exit and gates need to be open later hours....."

"Uncle Bob's associates were always available & very helpful."

"This facility is very tricky to enter and exit out of and its very tight to drive around inside the property. I wish it was easier. Other than that the people are nice."

"Because the service was good, and the young lady was always there to help us if we need something or have any question since our first time that we went to rent the unit. Also I asked Denise for a bigger unit, but at that time was nothing available, after the next two months, Denise (Staff) inform me that one unit was available, our family feel that the young lady really listen about costumer needs. Thank you Denise for your assistance and good costumer skills!!!! "

"I realy like online payment i alway forget to make payment now i use online.."