Self Storage Facility near San Antonio in Universal City, TX 78148

"I was with this storage I'll say about 2 years. It's a great storage easy access, property well maintained. Ronnie (the manager) was absolutely caring, great customer service, kept me updated with my storage unit and return phone calls asap, if you leave a message. Hate to leave from here but BUSINESS WAS GREAT. I will definitely recommend this storage to anyone."

"Very helpful Manager."

"Great customer service thanks alot Mr Bautista"

"I don't know much about it, I was helping a friend move. It looked in much better condition than other storages I have been to. It was easy to get in and out of."

"Service here is excellent and very professional ! Pamela was very helpful, and patient with me, if I ran into more people like her life would be so much easier. Would highly recommend this place 👍🏽"

"Closed twice when we arrived, but we received apology and good service the next day."

"My awesome storage!"

"Don't rent here they won't say this when you rent storage unit but they have had a lot of break ins lately."

"The assistance that was provided was great! They did give me a call back & help me decide and to ensure If wanted them or not. I was indecisive but they were helpful about the space and prices per unit. You do wear masks at all times in the store. They are social distancing. Was able to drive me on the cart to see the storage units , which helped so much! The hours are different now they are open later and work great with my schedule!"

"I just got my storage reserved!!! All day today I have been running around looking for a storage building to use on April 1st. Starting to be stressed out I was making a stop at life storage. I was helped by Ronnie. All my stress completely went away and I got excited to reserve my unit. AMAZING prices, also the customer service was just Awesome. Ronnie answered all my questions completely!!! I felt as if my life just got easier as we were chatting about all the units, what I needed, and all the supplies they have if needed, along with the van and everything else. I would definitely recommend this place to others!!! This experience for going with life storage made my day!!! Thanks to the great customer service!!!!"

"Customer service on point"

"Excellent customer service!! All my storage needs were met! Overall great experience! I would highly recommend this place to anyone looking for a safe well kept storage unit! Thank you to the staff that works hard at keeping this facility clean and secure!"

"Good value for the price. Convenient payment online, don't even need to go to the office to open a new storage. Staff were friendly and helpful. Access is convenient."

"04/March/2020/Wednesday Cindy Was very helpful and was very kind On helping me with my account She was very good on doing her job Good work Cindy keep it up"

"Easy to work with staff, good rates, clean facility."

"LOOOVVVVEEEEE Life Storage on pat booker. Ronnie was amazing to us!!! Treated us well from beginning to end. She followed through the special she offered to uS. The day of moving my stuff into storage she was there and was super friendly and helpful. Very accommodating. Great place overall!!"

"I was greeted with a surprise gift bag that had their logo a key chain a mail opener it was very comforting to see a business care enough to make their customers feel appreciated and what's awesome is they provide a lock Out of all storage's this one is the best so far just wish they had access hate hours a little later than 7pm but I will manage"

"Not at this time. Other locations, and operation of gate."

"Paul was very helpful and friendly"

"Miss Ronnie, was very professional and nice. I got there at almost 4:45 and she closed at 5. Very patience."

"Too expensive"

"Great place to store your home goods. Friendly and very helpful staff. I highly recommend this place."

"The staff at this place are awesome. They made the renting so easy and always willing to help. I recommend this place due to the customer service alone. Thank you Ronnie & Tracy. You guys are terrific."

"The ladies in the office were great. They gave me a call when I didnt lock it properly"

"Great customer service and very clean"

"The staff are very friendly and personal, making sure you are well taken care of. My only downside for not having 5 stars is the gate hours are only until 7pm."

"Ronnie is great!!"

"Storage spaces are clean, the owner is super sweet and went out of her way to help us get access to storage after hours. I would definitely recommend this place."

"Very easy and professional. Staff provides excellent customer service and is very knowledgeable. Prices are reasonable. I would highly recommend this storage."

"This place is awesome!! You will not be disappointed See Traci she is a joy!!"

"The service and hospitality Mrs. Ronnie provided was nothing less than exceptional. She's very warm and personable. I received a free lock for my storage unit, a free months rent, and a free rental truck to move all my belongings. And above all she's committed to serving all her customers 24/7. One day after normal business hours I was unable to get into my storage unit. I was able to contact Ronnie on her personal cell late at night and she came over within just a few minutes to let me in. Ronnie has made this process and transition smooth for myself and my entire family. Thank you Ronnie!"

"I Have stored many times but nothing can compare to the professionalism the courtesy the knowledge Helpfulness it was like being treated by family I have recommended life storage to everyone I know"

"Manager is very friendly and the storage unit very clean!"

"Extremely Happy with the Customer service Mrs.Ronnie is so awesome , also the property is clean unit are huge I'm very happy with my things being here I feel safe"

"Such a nice place. I love the nice lady that works there. She was super nice. The units and property were very clean. And I felt safe leaving my things there ."

"My husband and I were PCSing and we needed a place for our stuff for just a temporary amount of time. Since he had left before me, I have to find the storage place myself. I found Life Storage and Tracy was nothing but helpful! From beginning to end our time here was great! We were in this storage unit for about 9 months. We did get a military discount and even without it, I think it was a fair, reasonable price. The premises are always clean and neat, which is thanks to Tracy as well, every time I've come by she has been cleaning up around the property, which is great to see. We never had issues with leaks or pests in the unit!Packing up and leaving was a breeze as well. Would highly recommend this company!"

"This place is very military friendly! The rates are fair and the property is always clean. Tracy is very helpful in everything she does! Move in was simple and move out was a breeze. The units are clean and free of bugs or leaks."

"Very friendly staff nice and clean units"

"Very good experience at life storage. They are one of the few storage offices opened on Sundays. Very friendly service and at a reasonable cost. Very clean facility! Overall were pleased!"

"Great staff very helpful . Great price !"

"Very nice people to work with and reasonably priced unit. Would recommend!"

"Fabulous experience for more than 20 years"

"I am very satisfied with the overall process that happened when I rented and every since !!"

"Extremely polite, very informative and extremely patient being that I had a toddler with me. Will definitely recommend to everyone I know"

"Pat Booker location in Universal City exceeded my expectations! "

"Rn some specials for existing customers."

"I always enjoy my visit when ever I go in to pay my bill."

"keep up the good work."

"Great job!"

"I remembered you when you were Uncle Bob's, that's what brought me back. I was at store #128 with a very helpful Ronnie who had unimaginable customer service skills! You rarely find that type of service anywhere. She has been the greatest, went the extra mile when she didn't have to. Ronnie is an extreme credit to the company!! Thanks so much Ronnie! Appreciate Ya!!! C "

"Lonnie went extra by giving myself and the other patron all pertinent information to having a enjoyable storage experience."

"Great service and quick move in"

"Ronnie is the best"

"The woman who opened my storage account. Was the most caring nicest business woman I have ever met."

"Great job "

"I'm very pleased with everyone here they are very friendly & helpful and caring."

"Efficient,polite and professional."

"I had a great experience and both ladies are awesome."

"The lady's that are at the office are very kind thank you "

"I live in Universal City and have chosen Uncle Bobs storage for the last 25 years at that same location they are great I would not go any where else."

"Very friendly and knowledgeable and most of helpful. I would most definitely recommend and have to other people"

"Thanks for everything"

"Toni and Treva are amazing. Theycare always professional and couteous. They notify me if there is a question regarding my space. They are the two reasons I maintain a storage unit at Uncle Bob's [Life Storage]. It's all about the excellent customer service they provide to their cuztomers, including myself. Thank you!!!"

"No, great business establishment!!! I am very pleased with my experience with uncle Bob's storage. Ty!! :) "

"It has been great so far! Simple, easy to use with the online account. Great experience thus far."

"Easy and user friendly website . big icons make easy to navigate. "

"You all are awsome"

"I needed a very small space for a reasonable price. I researched online and I found Uncle Bob's the best. Ronnie was in contact with me, she was so respectful and helped me very much."

"Ronnie is so nice, great employee!"

"Great office personnel and I will definitely be back if there is a future need. "

"Everybody is always very nice and cheerful every time I go in . thank you for great employees"

"Thanks for everything!"

"Lee doing what you're doing. "

"Thank you for assisting me thru various different situations. I have always been happy there and would recommend to anyone!"

"I switched from Public Storage because of conscience but I have found that I can almost always talk to a live person and not get a recording. Like the personal touch."

"The space I needed was what was to my expectations. When shown to me I was delighted."

"You all did a great job, I even rented your truck that was great. So i give you all an A+"

"completely satisfied"

"Close to my residence, reasonable price, friendly staff, clean accommodations, answered all my questions and needs"

"Ronnie has always been extremely helpful and very professional."

"Service was awesome and we had no complaints. Staff was very professional, friendly and attentive to our needs."

"It would have helped if they would have had a storage Truck available at the facility. "

"Very Good Experience"

"The free truck rental is what sealed the deal for me. But I would recommend having the truck regularly maintained. The snifter was a bit off on the one I got so neutral was reverse and drive was D1 etc. Also the steering was extremely loose. I have driven larger moving trucks before and have never had one that had such a loose feel to the steering wheel. "

"I don't remember being advised about the late fee. I think it has been applied on each of my payments."

"very great service every time I go there"

"I am quite satisfied with the overall service I get at Uncle Bob's storage..I get exceptional service everytime I either visit the office or call the office..The staff is always so pleasant and eager to help in any way they can.."

"maybe you could get another garbage bend in the summer as a lot more people will use the storage and get rid of things. would be great to do in the summer "

"We were very happy with the rental experience again. We used this same location before and the service is the reason we will always come here when we need a unit. Thanks"