Self Storage Facility near Houston in Webster, TX 77598

"Sean was friendly and professional. He went above and beyond, and I left extremely satisfied."

"Bill is the best! He is always so helpful!"

"Bill was such a great help! He saw me before they opened at the door and kindly opened up for me early and assisted me! Very positive and helpful. Some amazing customer service and would recommend them!!"

"Life storage is great. Safe facility and great customer service. Bill helped us to not only to get to our storage when we had some complications but also helped us with a lock for our uhaul to drive it back to Tulsa. Shawn I had spoken with over the phone prior was also extremely accommodating. Great experience!"

"Bill is the best thing about this place because he helped answer questions on both move in and move out and was very friendly. The place was great for us because we wanted short term storage of basic furniture at a reasonable price."

"The facility itself is fine. 4 wheel carts by loading areas and doors which will I ly let you come inside if the outer door is closed and vice versa. Good method if people were not so self absorbed. The rent however is outrageous and ever climbing. Pulled all of my things out after paying another astronomical late fee."

"Great climate controlled units and loading bays for easy access"

"I love the guy who manages this location. He is always in a good mood and eager to help. The place is always super clean and easy to get to. I highly recommend."

"Bice facility and very sweet manager. She was very polite and helpful."

"We are always moving people around here and this storage is perfect with fast access to 45! Thank you to the awesome team over there! Let us know if we can help 1plusmovers.com (832)323-EASY"

"Reasonable prices and very friendly"

"Great service, was getting prices on units. Mgr Mervin was patience and very helpful. Will come back to get unit."

"Walked in to get prices and Marvin was really polite and patient. Thanks for the pricing will recommend this facility"

"Mervin and the other staff member was very pleasant to work with during our moving out."

"I was buying furniter and needed somewhere to put it for a couple of months right away, called while I was in the furniter store and had a unit set up in around 15 minutes. Got there and the lock was already waiting inside the unit and I was able to do all the rest on my own. Very convenient and helpful place, highly recommend"

"Came in off the street needing a storage unit. Dealt with Bill in the office who was very friendly and helpful. Smooth process and clean units/safe. 👍☘️"

"The place is as good as a storage facility can be. BEWARE that they entice you to rent a space with a low price and then every 4 to 6 six months raise either the rent or the cost of the mandatory insurance. Two years ago, I started out at $80 a month and now, after several raises and increase in insurance cost, the rent is at $109. They are at the point that I am starting to look around for another place."

"Very welcoming environment. The customer service was excellent and storage unit very well maintained."

"Great storage facility. Great customer service."

"Nooooo words! Mold and mildew!!!! Not a climate controlled facility. Lies lies lies. Indoor humidity level measured by gage equivalent to outdoor humidity. 74 to 76%. Unacceptable for what they charge. Miserable ...hot ...mildew filled move out. While insurance may be required...good luck getting any compensation. Only put your belongings here if you have no other option. Read others reviews. The complaints are not new or different. I wish we had, that's on us. Other life storage facilities Do Not have this issue. I went to my friends life storage at the end of day 1 move out.... same humidity gage, same day...humidity was 49%."

"I rented a unit here for 2 years and Bill always went way above and beyond to help us, down to the very end. I called to let him know I would be returning the unit and he informed me he had already taken care of it as he had noticed the unit was unlocked and empty. I have nothing but good things to say of both Bill and my experience with Life Storage. Thank you!"

"Absolutely the best customer service. I needed to move my belongings out of my residence immediately and needed a storage unit. I stopped by and due to covid I did not realize it was done online but since I was already here he did not turn me away and allowed me to get a unit same day on the spot. Its a climate controlled unit easy access and on the first floor so my moving team didn't have to far to walk. He was very nice and I appreciate the A1 service. I know you will also."

"Great location! Great cost! Great Customer service! By far the most content I have been with a storage facility! My number one recommendation to anyone seeking to store their items."

"Thank you Bill, he was very informative and answered all my questions. Even though I didn’t purchase a storage unit at this location, Bill was very nice and polite and very detailed!!! Thank you again."

"I am very pleased with Mr. Stranger helping me with my storage. The unit is nice as well as the lobby area. I would recommend to my friends."

"Bill, the manager helped me locate my storage unit and answered all my questions! He was very polite and very knowledgeable. This was my first time going to my unit after renting online and so far everything was nice, easy, and smooth! 10/10 highly recommend this place!"

"Just when I thought customer service was all about let me halfway help you help yourself. Bill, site manager is excellent!  From move in to friendly reminders,  he genuinely cares. So nice for a change!"

"Good indoor spaces and no critters/ bugs"

"Awesome staff. Honest. Storage space extremely clean. Would definitely recommend.."

"Great staff! Nice guys"

"The two guys in the office made the whole experience great. They were both very helpful and friendly."

"Manager and assistant manager are truly exceptional. They made my transition into a larger unit super easy and cost effective. Office and storage units are super clean and they have flatbed carts and dollies available. Definitely recommend!"

"The guys are great up there"

"Bill at life storage was incredibly helpful and the process of setting up and closing or unit while we moved was seamless. Not one complaint here, and the security of this facility really put us at ease. Go see bill!!!!!!!!!!"

"Amazing customer service! Also, great prices and the property is clean with good security."

"We have been pleased with the service at this Life Storage location. We have always felt like our RV was safe and secure. The staff was kind enough to let me borrow some tools when needed for a quick RV fix. Thank you. Overall the staff has been very professional and patient. Only once did I encounter little courtesy and patience with a late payment credit card switch. Expect the rates to go up routinely. This area of Houston is growing rapidly and the ever rising rates reflect the growth."

"We have been pleased with the service at this Life Storage location. We have always felt like our RV was safe and secure. The staff was kind enough to let me borrow some tools when needed for a quick RV fix. Thank you. Overall the staff has been very professional and patient. Only once did I encounter little courtesy and patience with a late payment credit card switch. Expect the rates to go up routinely. This area of Houston is growing rapidly and the ever rising rates reflect the growth."

"Very secure and safe place! I'm very happy I chose this facility to store my belongings! The manager is helpful and inviting...great business, you'll be pleased!!"

"Bill was so helpful and friendly during our move in process today. The place was clean and we loved the big gates that allow you to go in and out of the climate control building without having to carry load after load through the normal sized door."

"Best storage, customer service EVER!"

"These guys are amazing! Excellent customer service and very easy process. The storage facility is extremely clean and there are plenty of dollies to help you move your stuff in!"

"Great experience. Very clean. Spacious, affordable, and very nice people."

"We have rented a space with Bill & Carol over at Life Storage NASA Pkwy for a little over a year. In that time, they have been understanding, helpful, and overall a great business to work with! We had a climate controlled unit and it was always well kept and cool inside. Any time we had any issues they were always helpful and respectful all the way up to the day we moved out of the unit! Definitely would recommend!"

"Very friendly, eager to assist. Always very neat around the facility."

"I have had a storage unit here since hurricane Harvey. Its clean, easily accessible, gated, climate controlled, friendly staff. Great value. Highly recommend"

"The gentlemen here are very friendly and knowledgeable about the units that fits your needs.Very clean place"

"Bill was very informative and very helpful. The establishment is clean, storage units were easy to find. I highly recommend Life Storage at this location."

"The on site staff were in good moods and very helpful."

"You met all my expectations with courtesy and professionalism."

"They are great, love this storage place!!!"

"Next time I need storage I will use this location and highly recommend this facility. Bill was the main person I worked with and he made special effort to provide the best service. The facility was clean and while maintained. The free truck for "move-in" was just one more thing which added value to the overall Life Storage services. Thanks Life Storage for your services and choosing great staff for us to work with."

"Very Cordial and Convienent"

"I had a great experience using Life Storage. The staff is always friendly and went the extra mile to help me when I vacated my unit."

"All my expectations were all met"

"I was looking for a nice clean space that was air conditioned and have no trouble accessing."

"The staff at this location are top notch. Randi and Carol keep everything running smoothly and have made it a joy to store here. They are both a positive asset for Life Storage."

" Having to deal with flooding from Hurricane Harvey at home, we needed space for our belongings while our house was repaired. Life Storage is literally right next door to where I work so I went there first. I wish I could remember the gentleman's name at the front desk, he was very courteous and helpful, took the time to explain everything, didn't act like I was bothering him. The unit itself was in a recently built section and very clean and well lighted. I didn't even shop around on pricing because of how well I was treated. Overall VERY happy with my experience. "

"You were able to locate a truck from another storage facility for me to use. "

"Tbe cleanliness and security"

"Met expectations."

"Your guys are great."

"Every expectation was met. "

"It was a pleasure to deal with your staff. I will come back when I need storage again. Thanks"

"Great!"

"wish hours were expanded for customers who work late hours and need to access storage. Previous owners allowed after hours access with permission code. Every thing else ... great! "

"answered concerns in a timely manner, carts, elevator"

"I have been helped and encouraged when I most needed it, but the attendant on duty did not have to go out of his way to be so kind. I am so happy I have a storage room at Life Storage! Thank you so very much!"

"Both managers went out of their way to make the rental and move-in process as easy and pain free as possible. When the elevator broke down during move in, they quickly made arrangements to temporarily store our remaining items, and then called us to let us know that the elevator had been repaired and that we could finish moving in at our convenience."

"I could not have asked for better service. Everything just fell in place. Very grateful and appreciate everything done to make my move as smooth as possible . ?"

"Everyone is amazing to work with you. Whenever something looks suspicious we receive a call. It's great knowing our RV spot is being watched."

"Shawn and Bill did a great job at getting us set up. We really appreciate all the help and kindness. It was a pleasure doing business with you on Saturday."

"Bill the manager is great!"

"Excellent"

"I am very happy that I can park my RV in a secure location. The personnel in the office is cordial and very helpful. "

"They did a wonderful job I would refer someone to come here cause they price is fair "

"We have another storage unit with another company and will be cancelling it to bring our things over to Bob's. We are very happy with the service and cleanliness."

"Bill was very informative and took the time to help me choose the correct unit and explain everything in detail. Very friendly and professional! "

"Pretty good. I think the cost is a little high. Good otherwise."

"Have 24 hours access is a plus"

"Cheers you guys are great!"

"This is the second time I have used this facility. I would use it again."

"Extremely friendly and fast service overall. "

"we were offered a larger unit because the attendant realized we had more items. he greeted us promptly and allowed us freedom to move my things in without hassles"

"Very attentive. "

"I was very pleased with the service. The use of the truck when I moved my mom's stuff in storage was immensely helpful."

"great job"

"I expected high service because of the cleanliest of the office. "

"There is a large bus in a spot near the exit, since it is larger than the spot it sticks out into the drive lane."

"Bill was very professional. He was very courteous "

"I have had a great experience with my Uncle Bob's location - just wish you had more office/warehouse spaces available to rent at some of the locations."

"Great storage and people. Highly recommended. "

"Overall am very happy we chose Uncle Bob's for our storage needs. Your facility is close by, easily accessible, and secure. "

"The guys were so helpful and very accommodating, and understanding of my circumstances. Thanks very much!"

"Wearing hearing aids, I sometimes do not here the sound, if any, when I press the buttons to gain entry. It could be that I was not pushing the buttons hard enough to make them contact. It generally takes me at least two cycles with the numbers before I gain entry. "

"Location is convenient with variety of storage sizes and easy access. The free truck for "move-in" was greatly appreciated. Particularly like the online presence with app and easy payment features. "

" Keep up the good work!"

"I found the entire process easy. The guys working there are very thorough and explain everything. It's easy to pay monthly by credit card. I feel safe there. "

"Able to get things done fast and moved in and had any supplies I needed at the office"

"I have not had much opportunity to deal with your associates, but my needs have been met mostly through phone conversation."

"the visit to obtain rental details, i.e.,cleanliness, cost, and safety were all either discussed without being questioned, or, information was promptly advised when requested."

"The associate was beyond helpful and patient!"

"Your service is really good. "

"I'm renting an RV parking site, not a storage unit. I really appreciate how large the RV sites are! However I found it very difficult to surf your website, especially to find office hours. Also, I wish there was a sign at the gate exit requesting that after people drive thru the gate they stay in their vehicles and watch to make sure the gate closes behind them and no one sneaks in while it's open. It's only 30 seconds of their time..."

"The attendant was extremely friendly and helpful."

"Everyone there was extremely helpful and very professional "

"Even though Uncle Bob's is a very highly rated company by myself, I really haven't received any perks being a customer of 12 years at the Nasa Road 1 facility. Times are tough economically and it's always nice to be recognized in some way when you have been a dedicated customer for so long. "

"I would like to have electric outlets in the outside covered storage area where I store my truck (site 59). The kind that allow you to dial in an on-time and which automatically cut off after the time expires would be fine."

"I am happy with Uncle Bobs [Life Storage]....I do wish that would offer some discounts thru the year....something like a free month during your birthday month or even half off during your birthday month would be appreciated....."

"billy and his wife are very nice and professional people its a pleasure every time i get to chat with them."

"I always feel safe while on premises. I also feel my storage is secure and safe from damage. Thanks to Billy and Debbie!"

"great location, great folks ,nice units"

"Always feel safe leaving my possessions here. Front office Staff and Debbie and Husband always nice"

"Overall, my experience with Uncle Bobs has been terrific, especially the store manager: Debbie (sorry, don't know her last name, Uncle Bobs in Webster, Texas on NASA Rd one).She has always been such help with allof our issues, and I greatly appreciate her. "

"All was good."