Storage Units near Houston in Webster, TX, 77598

"The place is as good as a storage facility can be. BEWARE that they entice you to rent a space with a low price and then every 4 to 6 six months raise either the rent or the cost of the mandatory insurance. Two years ago, I started out at $80 a month and now, after several raises and increase in insurance cost, the rent is at $109. They are at the point that I am starting to look around for another place."

"Very welcoming environment. The customer service was excellent and storage unit very well maintained."

"Great storage facility. Great customer service."

"Nooooo words! Mold and mildew!!!! Not a climate controlled facility. Lies lies lies. Indoor humidity level measured by gage equivalent to outdoor humidity. 74 to 76%. Unacceptable for what they charge. Miserable ...hot ...mildew filled move out. While insurance may be required...good luck getting any compensation. Only put your belongings here if you have no other option. Read others reviews. The complaints are not new or different. I wish we had, that's on us. Other life storage facilities Do Not have this issue. I went to my friends life storage at the end of day 1 move out.... same humidity gage, same day...humidity was 49%."

"I rented a unit here for 2 years and Bill always went way above and beyond to help us, down to the very end. I called to let him know I would be returning the unit and he informed me he had already taken care of it as he had noticed the unit was unlocked and empty. I have nothing but good things to say of both Bill and my experience with Life Storage. Thank you!"

"Absolutely the best customer service. I needed to move my belongings out of my residence immediately and needed a storage unit. I stopped by and due to covid I did not realize it was done online but since I was already here he did not turn me away and allowed me to get a unit same day on the spot. Its a climate controlled unit easy access and on the first floor so my moving team didn't have to far to walk. He was very nice and I appreciate the A1 service. I know you will also."

"Great location! Great cost! Great Customer service! By far the most content I have been with a storage facility! My number one recommendation to anyone seeking to store their items."

"Thank you Bill, he was very informative and answered all my questions. Even though I didn’t purchase a storage unit at this location, Bill was very nice and polite and very detailed!!! Thank you again."

"I am very pleased with Mr. Stranger helping me with my storage. The unit is nice as well as the lobby area. I would recommend to my friends."

"Bill, the manager helped me locate my storage unit and answered all my questions! He was very polite and very knowledgeable. This was my first time going to my unit after renting online and so far everything was nice, easy, and smooth! 10/10 highly recommend this place!"

"Just when I thought customer service was all about let me halfway help you help yourself. Bill, site manager is excellent!  From move in to friendly reminders,  he genuinely cares. So nice for a change!"

"Good indoor spaces and no critters/ bugs"

"Awesome staff. Honest. Storage space extremely clean. Would definitely recommend.."

"Great staff! Nice guys"

"The two guys in the office made the whole experience great. They were both very helpful and friendly."

"Manager and assistant manager are truly exceptional. They made my transition into a larger unit super easy and cost effective. Office and storage units are super clean and they have flatbed carts and dollies available. Definitely recommend!"

"The guys are great up there"