Customer Reviews - Life Storage #387, Friendswood
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We at Life Storage want to maintain the best storage facilities in Friendswood, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Friendswood (#387)
4.69 out of 5
based on 28 of our most recent Reviews
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- Virginia from Pearland, TX
5.0 out of 5
"Respectful staff answered every question and made it easy for move in"
October 27, 2017
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- Clarence from Friendswood, TX
4.0 out of 5
"Trent at the Friendswood location was very professional and friendly! A very good and loyal employee considering the fact he came to work and called me regarding my storage unit even though he personally received about 6 foot of flood waters in his home....good guy."
October 23, 2017
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4.8 out of 5
"It was a an easy experience and the male employee knows the business well and was pleasant to work with."
July 27, 2017
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- Penny from Friendswood, TX
4.3 out of 5
"Moving is stressful. The cheerfulness of Stephanie made it less stressful. "
May 25, 2017
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5.0 out of 5
"I loved my Life Storage in Friendswood - #387. I will definitely use your services again if I need another unit! Thanks for making moving a little easier."
March 23, 2017
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- Catherine from Friendswood, TX
5.0 out of 5
"Both David and the new lady are awesome. So sorry I forgot her name. They are
both always so helpful and friendly.
Enjoy storing there. "
March 02, 2017
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- Steven from League City, TX
4.9 out of 5
"David is an Awesome Manager. He is extremely helpful about every phase and detail of moving, storage, even why certain locks are the best. They are all very caring about their property and their customers needs. The property is well maintained and secure."
February 25, 2017
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- Nathan from Friendswood, TX
4.9 out of 5
"I really was stressed at the time I had rented my storage unit as I was going through some personal transitions. The Friendswood location off of 2351 could not have been more friendly and helpful to a man who needed it most. I appreciate there customer service and kind curtious attention. Thank you kindly. "
January 23, 2017
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- Carol from Friendswood, TX
5.0 out of 5
"Renting the space was quick, easy and explained thoroughly. No hidden fees. Both employees I dealt with were pleasant and helpful. Space was clean. Overall very pleased. My only disappointment was that the box truck at the 2351 location did not have a ramp and I didn't know that until I came to pick it up. I was offered a truck at a different location and used it. "
September 22, 2016
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- Robert from Friendswood, TX
3.8 out of 5
"I don't understand why they removed I 1 small dumpster they had it was nice having it to toss boxes and small items away. The cost could not have been that much."
April 03, 2016
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5.0 out of 5
"Thank you for your support! We've been advertising Uncle Bob's at the high school."
February 25, 2016
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- Leticia from Friendswood, TX
4.6 out of 5
"I was impressed how clean the building was kept and not having to worry about bug's in my boxes and other items was a huge plus."
October 24, 2015
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5.0 out of 5
"Need some kind of light inside the unit besides hall lights."
August 27, 2015
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- Robert from Friendswood, TX
4.4 out of 5
"There seemed to be some confusion over the rates for the unit. There were discounts shown online which were not shown to me when I arrived to rent the unit. The young lady (Katherine) was able to resolve the issue to my satisfaction but the confusion should not have occurred."
May 26, 2015
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5.0 out of 5
"Courteous, informative. This was the first time we had ever rented storage space."
January 27, 2015
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- Rebekah from Friendswood, TX
3.7 out of 5
"Corrugated metal siding ribs were dusty, but rep offered to sweep them off. Very disappointed to discover no interior lighting or electrical outlets."
December 30, 2014
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- Petr from Friendswood, TX
4.3 out of 5
"Little over-priced in comparison to other new storage lots within the same distance."
October 28, 2014
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- Terri from Friendswood, TX
4.6 out of 5
"I would like a receipt sent to my email address so I can expenses my storage"
August 29, 2014
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- Daniel from Friendswood, TX
3.8 out of 5
"Access is convenient and the facility seems to be secure and safe. "
August 27, 2014
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4.8 out of 5
"The Only thing I would like to see is an electric outlet in the non-climate controlled units so access in non-daylight savings time could be easier."
August 26, 2014
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- Julie from Friendswood, TX
4.7 out of 5
"I say "exceed my expectations" because I received a phone call from the attendant who had been sweeping the interior storage hallway (impressive!) and noticed I had placed my lock on incorrectly. He called to let me know. I was very appreciative and impressed that he noticed it."
August 26, 2014
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- Jessica from Pearland, TX
5.0 out of 5
"I love Jonathan. He is so helpful. My lock needed adjusting and he came promptly to help and even helped with lifting my boxes. "
June 17, 2014
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5.0 out of 5
"The man who aided me was very polite, smiled, and was not pushy at all. He was very genuine in his demeanor."
March 26, 2014
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- Rose from Friendswood, TX
5.0 out of 5
"JOHN THE ATTENDANT, A PLEASURE TO DO BUSINESS WITH AT ALL TIMES...."
March 24, 2014
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- Nedra from Friendswood, TX
4.9 out of 5
"The young man at the front desk is always courteous. He was the one responsible for giving me the information about the online payment service."
December 31, 2013
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- Lola from Friendswood, TX
5.0 out of 5
"I am missing a bamboo storage chest. Was it left there? I had an accident and was not able to move myself.
I hope the movers left the space clean. You guys were very nice. Too bad that you do not have a storage place here in Corpus."
December 23, 2013
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- Phylesha from Friendswood, TX
5.0 out of 5
"Mr. Hendricks was very nice, sincere, and very professional. He was efficient and explained everything in detail. I would definitely refer this particular storage to another individual."
November 06, 2013
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4.8 out of 5
"Yes, I would like too thank you for allowing to be a customer of your business. . . J.W.III"
November 05, 2013
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