Self Storage Units near Houston in Katy, TX, 77450

"This is a fabulous storage facility. Julie is incredibly kind and helpful. She made the entire process smooth & easy. Shes absolutely awesome! The units are spacey, great elevators,  fabulous parking & incredibly reasonable prices. You don't have to feel like you're in a maze at this location."

"Julie was very helpful during the entire process and I highly recommend the services that they offer!"

"I have been using Life Storage at Cinco Ranch for over 16 months but I will be moving out as my business is growing allowing me to sign a lease. Julie and her team have been amazing and always ready to help. Bathrooms are clean, the facility is clean and safe and I would recommend it in a heartbeat."

"The Store Manager Julie Huffman is extremely helpful and very kind! I see her walk the property every day making sure that everything is clean and safe!"

"Easy to work with and very professional. Julie was very nice and understanding. Highly recommend."

"Apparently, this location has really gone downhill. They cannot manage their tenants/sublets. Going to take my stuff elsewhere when I return to Texas. Having a home near this facility apparently is affecting the value. The management cannot seem to control traffic as they let commercial traffic near the Cinco Ranch residences even though the facility has a entry/exit gate on the Houston side where there are other businesses and no homes. They are allowing loud cars and people are there at late and early hours of night. I've been to this facility in the past and there are three access locations. I hear they placed cameras on the west side with a bunch of lights infiltrating my house (my renters are complaining) and many other neighbors' homes. I know a couple of neighbors lost their items when this place flooded in 2017. You would think investing in community relations by either dimming the lights or control the lighting path with shields to eliminate reflection off a light-color building and direct light into windows would yield an increase in revenue --- no light should pass by reflection or directly over any property divider such as a fence. So if a fence is 6 1/2 feet tall, constrict the light to avoid this reflection and/or direct light emission. Time management on the lights would be helpful and provide cost savings, not all of them need to be on all the time. Maintain your stuff and have some consideration for the people around you. You are making people really upset. If this behavior continues by the time I return, I will start by discontinuing your services. Really disturbing to hear about so many problems in my neighborhood."

"Julie provided excellent service and gave us a nice clean storage unit!!"

"Easy to rent and easy to navigate!"

"Management is amazing! Highly recommend if you need storage 👍"

"This place really is terrible. Not only are we awaken at 10:15 PM by some moron driving in the tanning bed lighted alleyway on the west side of the building, then at 3:50 AM, awaken again with this semi-truck attempting to drive through the same alleyway. Obviously, this facility is not made for large trucks, they are pass these vehicles just feet from our homes. We took our items out of this place as it went downhill since it became Life Storage. These dishonest people need to build a 10 ft wall so we don't have to see or hear their polluted garbage. Life Storage does not give a ratssas about neighborhoods and those around them."

"This place is seriously disappointing. From the executives in NY to the management in this location; never has a neighborhood experienced the ignorance and blatant disregard for the community. They simply don't care and will do anything for stars and a buck. In reality, this is not a safe place and has been known to flood. Even with surveillance on the west side, they fail to enforce any thing. The east and north side have no surveillance so its a free for all. There are NON-corporate facilities nearby at the same rate and better protection. Best to spend your dollar elsewhere as this place does not have your back as seen experienced when this place flooded - losses over 1K in damages and staff threw stuff away."

"This company is well below par from local, regional management, and to their NY corporate executives. Being in a flood zone, they ignored the fact the crew they hired threw away items that was temporary set on the outside of the unit. Not only were items lost due to flooding in the inside unit, after a short walk to the vehicle and back; the salvageable items were gone. The manager was rude about it and she scoffed at the chance of attempting to pay for the items or have the items returned. Having discussions with their divisional manager was just as apathetic. Corporate was a joke as the lawyers that run the company have no interest in the local communities that invest in their services. Find a better choice where the facility is not run by the level of incompetency as this place. You will get better service from other facilities nearby."

"Great service. Ursula did amazing. Very kind and helpful. She showed us our storage before purchasing it, just to see if we had enough space. Would recommend this place 100%"

"Not very happy. We went to our storage this weekend and it it seemed real warm. We come to find out they keep it at 78. We have another storage unit at Public Storage and it is kept at 72 and we pay less for it. I guess I will have to move my things out."

"It has been a storage company that I have used for a year,and so far it gets an A+, the facility is spotless and the staff is Awesome!!!!, You guys ROCK!!!"

"The owners and team were always very professional, friendly and helpful. The facility was super clean and well-maintained."

"Weve been here for close to a year now and have had the best experience! Huge elevators make moving things in and out a breeze. The customer service is great, Julie goes above and beyond! Everything is clean and well lit. This life storage is 10 steps above any other place I have used for storage."

"Have been shuffling my belongings around here for almost a year now. Facility is extremely clean, theres almost never anyone else in the way so the carts and elevators are always available. Staff is very nice and helpful. If this location is within reason to where you need storage I would not hesitate to move in here. Online sign up is very simple and easy to do as well as in person."

"All my questions were left unanswered and very unprofessional. I was left confused and frustrated in the end and I do not recommend. That person that assisted me was rude and barely know anything about the policies of their OWN store."

"Management and Staff are exceptional and extremely helpful. Facility is remarkably clean, secure and very well lit. Wish I could give 10 stars."

"Excellent business. Fast, friendly, family operated environment. You can tell they care about their customers in the way they handle business. Affordable units in a safe, clean, and climate controlled atmosphere. Would recommend to anyone looking for storage options! 5 stars."

"Overall, well maintained and clean. A pretty secure site. Professional store manager who is very helpful"

"Awesome place! Spotless, very well maintained, and the staff is great, best Ive come across. Top notch all the way around."

"Julie, the store manager was very friendly and excellent with helping me choose a storage unit that best fit my needs. She made the process quick and easy for me. I'm glad I chose this specific location!"

"I've been a long time customer. I have only wonderful things to say about this facility, the staff of Julie and Aundria, and Life Storage as a company. This is the best place to store in Cinco Ranch and Katy. A++++"

"Great service and good prices the lady Ms.Julie Huffman was very helpful and Polite she help me with all my needs I very thankful for the service you provided and we send others"

"Clean, safe, and a friendly staff."

"Very pleased with staff and facility."

"Excellent service."

"I am a completely satisfied Life storage customer. I will recommend Life Storage to all my friends."

"Best storage facility in Katy, Texas!"

"Aundria was so great. This is my first time using self storage and she explained everything so clearly. This place is so clean and safe."

"Hello my name is Marcus.  This is BY FAR the best customer service I've had in years . Kyle was really helpful . He gave me a tour of the property. He answered all my questions.  The little time i spent in the store felt like I've known him for years which is crazy cause i literally just met him. Anyways KEEP UP THE GOOD WORK!!!"

"everything was awesome."

"Julie and Aundria were professional and easy to work with. So many cameras and security onsite and very clean and maintained. Glad I chose this over the other storage nearby."