A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage in Katy, TX is a convenient, secure, and affordable storage facility conveniently located near Houston. We offer a variety of storage solutions to meet your needs, from traditional self-storage units to climate-controlled units and vehicle storage. Our facility is fully fenced and gated, with 24-hour video surveillance and a resident manager on-site. We also offer a wide selection of packing supplies and moving boxes to make your move easier. Our friendly and knowledgeable staff is here to help you find the perfect storage solution for your needs. Whether you need to store a few items or a whole houseful of belongings, Life Storage in Katy, TX has the perfect solution for you.
11220 S Highway 6Sugar Land, TX 774987.9 Miles Away
Customer Reviews - Life Storage #768, Katy
We at Life Storage want to maintain the best storage facilities in Katy, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Julie was absolutely amazing!! Very accommodating and professional, took care of all my needs and went the extra mile !!! Extremely clean facility, easy loading and unloading! Huge elevator! They handle all your storage needs seamlessly!!! Jeff"
"I've had a storage unit at this location for over a year, and have been very pleased. Accessible in all types of weather and very clean! I recently needed to purchase a specific box size and Julie was very helpful! She helped me choose just the right one for my project and answered all my questions! Thank you again Julie, and Life Storage/Westheimer!"
"I want to start off by saying Julie is AMAZING! I’ve been renting a space for a few years. The facility is always clean and well kept. If there is a problem, questions or any concerns, she addresses them immediately with tact. I highly recommend Life Storage Fry/Westheimer."
"Julie huffman has been incredibly helpful with my storage planning needs . Especially during hurricane Harvey where she made a bad time much better period. I highly recommend this establishment."
"I called this storage location prior to my move and spoke with Julie Huffman, a manager there. She was very patient and well-informed and answered all my questions and concern. Moving is overwhelming and it helps when people like her lessen the load. I am confident about the choice I’m making because of her help!"
"Smooth and easy process to rent storage. Claude provided a great customer experience from greeting us as we walked in, answering our questions, showing us our storage location, and completing our rental paperwork with ease."
"Claude was super helpful and answered all of my questions and took care of all my needs. Great storage facility! Thanks Again for all your help Claude!"
"Very clean and well maintained facility. Claude at the front desk was very helpful and courteous and made the check in and account set up easy and fast."
"Claude Charles is amazing! He takes pride in his work and was so helpful. I definitely would recommend this storage facility and the people that work here."
"Great facility. Easy access in and out. Easy to get to the top floors. Big elevators with carts. Julie is awesome! She helped me get my things upstairs. I’m on crutches. Highly recommend the storage facility!"
"My wife has had a storage unit at this location for over 10 years. She hasn’t had any problems during this time. I decided to rent a storage unit also and Julie was great! Very nice and helped with all our questions. Thanks Julie!"
"Dear neighbors!
I am renting several units at this location for my business continuously for more than 5 years. I am very happy to have business with such professional people, Julia and Aundria, managing this facility. If you are looking for safe and sound place to store your belongings, you are in the right place!!
Azer Aliyev"
"Great experience! Julie signed me up and answered all of my questions quickly and professionally. Not the first unit I’ve rented here and won’t be my last!"
"I needed a storage unit asap, and Ms. Julie was so patient with me as she explained the process of renting, units available and all that comes with renting a unit. A very pleasant and professional experience all around! Thank you Ms.Julie and happy new year!!"
"I had my belongings at another facility and within a week, my unit was compromised. Moved into Life Storage and I never had any concerns about the safety of my items. Freight elevators made it super easy to get large loads moved in and out. Extremely friendly employees. This is the only place I will store things in the future."
"This place is very unprofessional and rude. The feeling of being spied on is almost pedophile like and creepy. There is an insecure-feeling of potentially being robbed or accosted. There is a sense that life storage has a problem with the residential areas. It is quite noticeable the brilliant lights would be unwelcome if I had to live next to this place. Not only do they disrespect their customers, I bet they treat their neighbors worse. We chose a nearby facility because the had better prices and better climate control. Life storage does not seem to be environmental friendly as they do not appear to conserved energy; their lights appear to be on all day and night. Maybe that is why they charge more since they don't understand conservation and waste a lot. It is difficult to get in and out of this pace as they run large trucks on the facility. Also, many cars are parked even late at night. The place is just weird, uncomfortable and unsafe."
"Julie at # 768 Is always helpful and courteous. She is an asset to the Life Storage corporation. We have been renting there for years and it’s always a pleasure to see her"
"This is a fabulous storage facility. Julie is incredibly kind and helpful. She made the entire process smooth & easy. Shes absolutely awesome! The units are spacey, great elevators, fabulous parking & incredibly reasonable prices. You don't have to feel like you're in a maze at this location."
"I have been using Life Storage at Cinco Ranch for over 16 months but I will be moving out as my business is growing allowing me to sign a lease. Julie and her team have been amazing and always ready to help. Bathrooms are clean, the facility is clean and safe and I would recommend it in a heartbeat."
"The Store Manager Julie Huffman is extremely helpful and very kind! I see her walk the property every day making sure that everything is clean and safe!"
"Apparently, this location has really gone downhill. They cannot manage their tenants/sublets. Going to take my stuff elsewhere when I return to Texas. Having a home near this facility apparently is affecting the value. The management cannot seem to control traffic as they let commercial traffic near the Cinco Ranch residences even though the facility has a entry/exit gate on the Houston side where there are other businesses and no homes. They are allowing loud cars and people are there at late and early hours of night. I've been to this facility in the past and there are three access locations. I hear they placed cameras on the west side with a bunch of lights infiltrating my house (my renters are complaining) and many other neighbors' homes. I know a couple of neighbors lost their items when this place flooded in 2017. You would think investing in community relations by either dimming the lights or control the lighting path with shields to eliminate reflection off a light-color building and direct light into windows would yield an increase in revenue --- no light should pass by reflection or directly over any property divider such as a fence. So if a fence is 6 1/2 feet tall, constrict the light to avoid this reflection and/or direct light emission. Time management on the lights would be helpful and provide cost savings, not all of them need to be on all the time. Maintain your stuff and have some consideration for the people around you. You are making people really upset. If this behavior continues by the time I return, I will start by discontinuing your services. Really disturbing to hear about so many problems in my neighborhood."
"This place really is terrible. Not only are we awaken at 10:15 PM by some moron driving in the tanning bed lighted alleyway on the west side of the building, then at 3:50 AM, awaken again with this semi-truck attempting to drive through the same alleyway. Obviously, this facility is not made for large trucks, they are pass these vehicles just feet from our homes. We took our items out of this place as it went downhill since it became Life Storage. These dishonest people need to build a 10 ft wall so we don't have to see or hear their polluted garbage. Life Storage does not give a ratssas about neighborhoods and those around them."
"This place is seriously disappointing. From the executives in NY to the management in this location; never has a neighborhood experienced the ignorance and blatant disregard for the community. They simply don't care and will do anything for stars and a buck. In reality, this is not a safe place and has been known to flood. Even with surveillance on the west side, they fail to enforce any thing. The east and north side have no surveillance so its a free for all. There are NON-corporate facilities nearby at the same rate and better protection. Best to spend your dollar elsewhere as this place does not have your back as seen experienced when this place flooded - losses over 1K in damages and staff threw stuff away."
"This company is well below par from local, regional management, and to their NY corporate executives. Being in a flood zone, they ignored the fact the crew they hired threw away items that was temporary set on the outside of the unit. Not only were items lost due to flooding in the inside unit, after a short walk to the vehicle and back; the salvageable items were gone. The manager was rude about it and she scoffed at the chance of attempting to pay for the items or have the items returned. Having discussions with their divisional manager was just as apathetic. Corporate was a joke as the lawyers that run the company have no interest in the local communities that invest in their services. Find a better choice where the facility is not run by the level of incompetency as this place. You will get better service from other facilities nearby."
"Great service. Ursula did amazing. Very kind and helpful. She showed us our storage before purchasing it, just to see if we had enough space. Would recommend this place 100%"
"Not very happy. We went to our storage this weekend and it it seemed real warm. We come to find out they keep it at 78. We have another storage unit at Public Storage and it is kept at 72 and we pay less for it. I guess I will have to move my things out."
"It has been a storage company that I have used for a year,and so far it gets an A+, the facility is spotless and the staff is Awesome!!!!, You guys ROCK!!!"
"Weve been here for close to a year now and have had the best experience! Huge elevators make moving things in and out a breeze. The customer service is great, Julie goes above and beyond! Everything is clean and well lit. This life storage is 10 steps above any other place I have used for storage."
"Have been shuffling my belongings around here for almost a year now. Facility is extremely clean, theres almost never anyone else in the way so the carts and elevators are always available. Staff is very nice and helpful. If this location is within reason to where you need storage I would not hesitate to move in here. Online sign up is very simple and easy to do as well as in person."
"All my questions were left unanswered and very unprofessional. I was left confused and frustrated in the end and I do not recommend. That person that assisted me was rude and barely know anything about the policies of their OWN store."
"Excellent business. Fast, friendly, family operated environment. You can tell they care about their customers in the way they handle business. Affordable units in a safe, clean, and climate controlled atmosphere. Would recommend to anyone looking for storage options! 5 stars."
"Julie, the store manager was very friendly and excellent with helping me choose a storage unit that best fit my needs. She made the process quick and easy for me. I'm glad I chose this specific location!"
"I've been a long time customer. I have only wonderful things to say about this facility, the staff of Julie and Aundria, and Life Storage as a company. This is the best place to store in Cinco Ranch and Katy. A++++"
"Great service and good prices the lady Ms.Julie Huffman was very helpful and Polite she help me with all my needs I very thankful for the service you provided and we send others"
"Hello my name is Marcus. This is BY FAR the best customer service I've had in years . Kyle was really helpful . He gave me a tour of the property. He answered all my questions. The little time i spent in the store felt like I've known him for years which is crazy cause i literally just met him. Anyways KEEP UP THE GOOD WORK!!!"
"Julie and Aundria were professional and easy to work with. So many cameras and security onsite and very clean and maintained. Glad I chose this over the other storage nearby."
"There are many storage facilities in Katy but this facility offers the best experience. Not only are the prices reasonable but its very clean and secure. It was quick to get all set up and the staff is friendly and very helpful. The covered area is wonderful in this summer heat. Im very pleased with my choice of Life Storage."
"I have two storage units here and have had them over 3 years. The facility is clean and the staff is awesome! They are always helpful and willing to help with any problems that may come up. The facility is always clean and easy to get in and out of. The weekends, as expected, can be busy but I have never had a problem getting into my unit during a busy time. The store manager, Julie Huffman, is super! She seems to know everyone that rents a unit and greets folks with a smile. She has helped me on more than one occasion when I need assistance. I recommend second or third floor in the AC! Put your belonging here and feel safe knowing they are safe!"
"Ive been a customer for many years. Julie and her staff are always very helpful, friendly, and professional. I definitely recommend this facility for personal storage."
"Very satisfied with Life Storage on Westheimer Pkwy. I use them for business inventory storage and my storage needs frequently change, adding a unit, or removing a unit. They are always helpful and accommodating."
"Great space with affordable rates! We went in and were able to view our options and set up a unit woth absolute ease. Julie Huffman was incredibly kind and knowledgeable. She was able to answer all of our questions and help us to pick a unit that would work best for our needs. I would highly recommend this storage facility. It's very clean and the units are easily accessible. It is gated and feels very safe/secure. Overall a great pick."
"I would like to say that Andrea was very helpful in answering all my questions before, during and after move-in and move-out. She is always professional and knows her job."
"Julie is the sweetest kindest person, and was so very help when we came to this facility! She is an Amazing
Facility is always clean and well maintained Thank you!"
"To go through the hurricane as the Westheimer Parkway location has and run as smooth as possible is testament to great staff. Plus, their patience when I had to be out of town for an extended period, to allow me fall behind in my payments but bring current."
"Since becoming Uncle Bob's and now Life Storage, the property is well maintained and the staff is exceptional. In the aftermath of Harvey, the communication that has been received exemplifies a commitment to customer service which is appreciated."
"I have been with this storage unit through 3 name changes and Julie has always been there and always been AMAZING and helped with graciously helped with any questions or things I needed handled...love Julie! Refer her to everyone I know! "
"I now live over 20 miles from my storage unit but because of how well this is managed I keep this unit and just suffer the inconvenience of the distance. Its well worth the extra driving and time. Thank you for superior standards and management! "
"I frequently noticed staff walking around the area. Always friendly and helpful. I also saw maintenance person busy replacing lighting and clean up at various times."
"First class service although it comes with a price. Introductory offer made sense for a short term solution to move. This property was definitely a class A property especially compared to other uncle bobs I have been to so price justified"
"We were in your storage facility for about six years. The entire stay was hassle free and always accomendating. Staff was always nice and helpful. After six years when we emptied and cleaned the storage areas no dead bugs, spiders, or dust or dirt were found. Was just as clean as when we moved in. Thanks to all envolved"
"Customer service from Julie was outstanding! She made me feel confident that my items in storage would be ok. Her solid presentation helped me make the decision to go with this location."
"Manager Julie and Andrea are very helpful if I have any questions concerning my personal storage space, or my Company's storage space that I/We have leased.
If I need anything sent or copied for my Manager they are always willing to help me.
If I have pallets of product coming in they let the driver in, or call me.
They have even called me to let me know that I received a package from my company.
I would also like to say that the Restrooms are always kept stocked with toilet paper and hand soap.
This is such a big help, especially when I have to stay at my storage unit half/all day sometimes working on my pallets.
You are lucky to have such a dedicated Manager and Team at this location.
"
"Eventhough there was a lot of people there she took care of us as fast as she could and moved us forward in line due to truck rental and expecting us there. "
"I had just moved to Houston area from the Northeast - you made my experience less stressful and I felt comfortable and safe at Uncle Bob's [Life Storage]!
Thank you so much!
Christine"
"Julie is amazing, and truly understands what amazing customer service is! She was warm, helpful, informative, kind, and made me feel like I was welcome and that my business was important. The facility is large and very nice looking and well maintained. I was nervous about renting a unit on the 3rd floor, but I had no trouble at all accessing and moving things into my unit. Overall a fantastic experience, and definitely the best value in this area."
"A trash can (unless you are afraid they may be stolen) would be lovely to have either on each floor or down near the elevator downstairs. I have needed one each time I've been there for some reason. Absolutely no big deal and not a must, just thought I would throw it out there."
"We are accustom to receiving invoices and of course you stopped without informing us. We did not pay on time. As a courtesy because since you took over you do not send invoices regularly the late fee should have been waived. The lady was rude and curt and no fee was waived. We strive to pay on time every time and had no idea invoices will not come but every few months. "
"We have stored at many locations over the years. The one thing that has always made a difference when all else was equal was the management. In this case your manager Julie has been excellent. As with all business it is the employee's that set your business apart from others. That is the case here."
"Sorry but I was there when it was four seasons and they just took better care of the facility. Elevators were not broken down. Floors were always painted and in good shape. There were lots of dollies to use. After Uncle Bob's took over all of these items have been an issue. "
"Julie and Aundria are always so cheerful and generous. Whenever I have needed information or help they have always provided just what I needed. It's always a pleasure whenever I stop by. "
"Staff are very friendly and helpful, especially when we were checking out where we wanted to store our things. Facilities are clean and spacious. I really appreciate the daily "lock check". "
"Our experience with Uncle Bobs formerly Four Season was exceptional. The rates were very competitive and the staff worked with us to acquire additional units quickly when our initial moving/storage option fell thru. During our time with Uncle Bobs we were always treated as if we were the number 1 customer and during the transition to process was smooth and efficient. We have recommended Uncle Bobs as as storage option to all of our friends."
"The associate that helped me was very polite, had a sense of humor, and was patient as we compared spaces before I chose the one I'm in. I have been very pleased with my experience."
"There is always a congenial atmosphere I visit the office - Julie is always very very helpful, efficient and treats you like you are family. Thank you, Julie!"
"I HAVE BEEN A CUSTOMER A VERY SHORT TIME
WITH VERY LITTLE CONTACT WITH YOUR STAFF SO IT IS DIFFICULT TO PROVIDE AN HONEST AND TRUE EVALUATION, BUT TO DATE I AM SATISFIED."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, Katy and Cinco Ranch
Our self storage facility on Westheimer Pkwy is located south of the Katy Fwy, between S Fry Rd and Serrano Trail, near Nottingham Country Park. Click here for directions to this Life Storage.
At Life Storage Facility #768, we offer great property security systems and clean, affordable storage units to rent for the residents of Cinco Ranch, Mason Park, Mission Bend, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
