Self Storage Units near Houston in Katy, TX, 77450

"Benny was so helpful to me at the Katy location today. He gave me great customer service"

"Benny set me up straight!"

"Benny was helpful and the facility is clean and readily available. Made out move from Tennessee to Texas very quick and very affordable."

"Benny was so amazing and helpful! He even threw our trash out!"

"The gentleman that helped us was very helpful and attentive to all of our questions. Overall great experience 👍"

"Bennie was very nice and sweet"

"Benny was great help"

"Benny awesome!"

"Bennie was a great help"

"Bennie is super excellent! I enjoy working with him!"

"Benny was a great help."

"Malik was very helpful"

"Benny helped me out big time with a rental for my mom. I’ve had a storage unit here for a number of years and have only had a great experience."

"Love the climate controlled units."

"Benny very helpful. Fast, efficient experience."

"They never answer the phone, so if you need any info you need to drop by. Just don't drop by when they are closed for lunch(11-2 maybe longer). It could take a few trips to actually talk to a person, so hopefully you won't have to."

"Benny was very helpful!"

"Moved from Arizona to Texas and I’m glad I found this storage unit I was being helped by Malek. He was very helpful and explained to me how it works since it was my first time renting a storage. Highly recommend him"

"Malek was very helpful today at the facility."

"Maleek helped my husband and I pick out the perfect storage unit! He was patient, explained everything clearly and helped us setup automatic payment. Storage facility itself was very clean and feels protected & safe."

"Great service. The gentleman at the front desk was a fantastic help to achieving my needs."

"Very good customer service!!!"

"Benny was great and super fast. Got my storage unit within 10 mins."

"My items were STOLEN out of my unit on 12/22/2020. Tiffany claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks) and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and no empathy about my items being stolen. I would find somewhere else to store my items ASAP...."

"It has been an ok experience. They have raised their prices so not as happy as before."

"Wonderful I mean wonderful service!!!!"

"Tiffany was so helpful. I appreciated the time she took assisting me."

"Clean property and helpful staff"

"No all doors work properly. Open and close. Can't used exit doors they are locked."

"I've been a customer here for about ten years. Always a positive experience. Tiffany has been so friendly and helpful every time I have been into the office."

"Shelton was extremely helpful and made sure I was well taken care of! Worked with me on everything! 5/5, highly recommended!"

"Wife and I recently moved out of here after a couple years. Alexis asked we do a review of our time here and I have no complaints. Always clean, no breakins, easy payments. Would use this place again if needed."

"Absolutely deplorable service. Morally defunct group of people running that establishment. Customer service (on the phone) sounded just as repulsed as I felt and took it upon themselves to escalate the situation up to corporate. The VP up in NY agreed with me completely and apologized on their behalf. He attempted to rectify the situation but I simply wanted to take my business elsewhere and invest it in a place that treats people equally and unprejudiced."

"Unbelievably terrible customer service. I won't be using Life Storage in any capacity ever again."

"Needed to rent storage in order to get our house cleared out to sell. This was fast and easy to understand, and Tiffany was so helpful. Really appreciated the excellent service!"

"I been a customer for years"

"Alexis is the best."

"thank you Tiffany and Alexis!!"

"Always a pleasure"

"Mrs Tiffany was very helpful .excellent service.."

"Great location . KYLE AND MS. Tiffany were absolutely amazing!!"

"manager was very nice. Took extra good care of us when there was a bit of flooding problem from Hurricane Harvey. Super good service."

"Thank you for the short-term storage. It was convenient and well-suited to my needs."

"The ladies in the office are always happy to help!"

"Great location! And Tiffany and Alexis were great!"

"Thanks Life Storage!"

"Great location and the ladies in the office are awesome!"

"Tiffany made this move so easy! Thanks Life Storage!!"

"Awesome location and had a great experience with the manager, Tiffany!"

"Thanks ladies"

"Tiffany is the best!"

"Tiffany is an amazing asset to your company!"

"Very convenient storage. Tiffany made the process so easy! Thanks Tiff!!!"

"I look forward to Tiffanys smiling face every time I come to the office!!"