Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Customer Reviews - Life Storage #383, Katy
We at Life Storage want to maintain the best storage facilities in Katy, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"i always felt that the management was looking out for my stored goods at Life Storage. The storage facility was always clean and orderly when I visited."
"Very pleasantly surprised with your facility and service. Boxes, etc were a little pricey though. But overall it was a great experience with easy access and climate control - my first time renting storage facilities."
"The employees at our life storage location are amazing. Always friendly and courteous to us and willing to assist with any questions. Keep up the excellent work!"
"Was totally and completely satisfied with my "stuff" being stored there! You guys did a great job and I was very happy with the services I did receive there. Thanks!"
"I had a very pleasant experience using your company. There was never any difficulty or confusion over billing or ending the use of your unit. The staff was very courteous and attentive."
"The young lady who runs your South Mason Road storage units is very helpful and alway greet you with big smiles . she know how to start you day. thank you"
"Tiffany was very helpful. Another customer walked in just ahead of me and she managed to assist both of us in a very timely and professional manner. She answered all my questions and explained the process in depth. My unit was very clean; not something you always get with storage units. "
"Excellent facility. Clean, large, easy to access. Everything worked. The bathroom was not accessible, especially during times the office was closed. Even when the office was open, the bathrooms were locked. This was the largest problem."
"This is the 2nd time I have used one of Uncle Bob's storage facilities, and both times I have been extremely pleased with all aspects of the experience!"
"Tiffany at Uncle Bob's on Mason Rd. in Katy, TX is absolutely magnificent! She was extremely knowledgeable and very compassionate. This is our second stay with Uncle Bob's. We chose to come back again because of the quality of not only the facility, but because of Tiffany as well!"
"Tiffany made the whole difference. Her personal attention to our needs provided us with assurance that our property important and would be properly secured. Both my wife and I appreciate her help very much."
"We had no particular expectations, but the person who helped us is a great asset to your company. We were impressed with the willingness to help and the ability to give information needed to make our move very easy. "
"I rent at Soth Mason Road, recently they removed outdoor covered storage to build more indoor storage.
I would like to see outdoor storage available as well."
"The associate was extremely helpful, not only making sure the space was clean, but also changing weather stripping and even offering me a Soda during my move in process.
Very impressed, I can tell that hiring the right people is priority for this particular location.
Keep it up!"
"Like the new building and painting that was completed. Sorry you kicked us out of our parking place for the car that we had for over 8 years. I am not as happy with the parking at the new Uncle Bobs facility on Franz road as it does not offer very much protection from the elements. "
"I was in a huge hurry and had an unusual situation in which my sister had been sent out of the country very quickly and I was in charge of her move and storage. Your associate was outside at the time I arrived but very happily came inside to answer my questions and calm my anxiety. She was incredibly helpful and I felt a lot better when I left than when I arrived."
"when I moved in and we had something to throw away from time to time, the dumpster were helpful. Now they are locked and actually there is only 1 now. I understand the reasoning for large amounts that some people may abuse, but it is really a shame that you cannot throw away smaller things from time to time. I spend $600 a month for last 2+ years. Just me maybe, thanks"
"First storage that I have rented that was top notch! Always greeted upon arrival and staff was over the top helpful. You have an amazing staff at this location."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Rent Now and get instant access
Need your space right now? We can do that!
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, Katy and Cinco Ranch
Our self storage facility on South Mason Rd is located east of the Grand Pkwy, between Oak Park Trails Dr and Millerton Ln, near Golf Course at Cinco Ranch. Click here for directions.
At Life Storage Facility #383, we offer great property security systems and clean, affordable storage units to rent for the residents of Cinco Ranch, Willow Park Greens, Clodine, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
