Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #383, Katy
We at Life Storage want to maintain the best storage facilities in Katy, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
4.89 out of 5
based on 48 of our most recent Reviews
Phyllis from Katy, TX
4.8 out of 5
"manager was very nice. Took extra good care of us when there was a bit of flooding problem from Hurricane Harvey. Super good service."
Review posted on September 24, 2019
Nelson from Katy, TX
5.0 out of 5
"Thank you for the short-term storage. It was convenient and well-suited to my needs."
Review posted on September 23, 2019
Phillip from Houston, TX
5.0 out of 5
"Appreciated the extra effort. Made the whole experience worth it."
Review posted on June 23, 2019
John from Fulsher, TX
5.0 out of 5
"i always felt that the management was looking out for my stored goods at Life Storage. The storage facility was always clean and orderly when I visited."
Review posted on April 23, 2018
Matthew from Katy, TX
5.0 out of 5
"Very pleasantly surprised with your facility and service. Boxes, etc were a little pricey though. But overall it was a great experience with easy access and climate control - my first time renting storage facilities."
Review posted on January 10, 2018
Jonathon from Katy, TX
5.0 out of 5
"I only moved because of a location right next to my house..."
Review posted on December 26, 2017
David from Houston, TX
5.0 out of 5
"The employees at our life storage location are amazing. Always friendly and courteous to us and willing to assist with any questions. Keep up the excellent work!"
Review posted on October 27, 2017
Mary from Katy, TX
5.0 out of 5
"Was totally and completely satisfied with my "stuff" being stored there! You guys did a great job and I was very happy with the services I did receive there. Thanks!"
Review posted on October 25, 2017
Mary from Katy, TX
4.4 out of 5
"We had a good experience with the manager and asst manager. No issues with the billing or access to our unit. "
Review posted on October 23, 2017
Anne from Katy, TX
5.0 out of 5
"It was a pleasure doing business with this facility. Thank you "
Review posted on July 23, 2017
James from Katy, TX
5.0 out of 5
"No... Been great even through the merger. Noticed no changes in help,which is good.
"
Review posted on July 01, 2017
Ray from New Ulm, TX
4.1 out of 5
"Friendly, courteous, informative staff. Will to take the time to explain everything to my understanding."
Review posted on June 28, 2017
Tina from Richmond, TX
5.0 out of 5
"I had a very pleasant experience using your company. There was never any difficulty or confusion over billing or ending the use of your unit. The staff was very courteous and attentive."
Review posted on January 23, 2017
Dan from Katy, TX
5.0 out of 5
"Associate could not have been better as he was most kind and helpful"
Review posted on October 31, 2016
Ray from Houston, TX
5.0 out of 5
"The young lady who runs your South Mason Road storage units is very helpful and alway greet you with big smiles . she know how to start you day. thank you"
Review posted on July 20, 2016
Paula from Manor, TX
5.0 out of 5
"Tiffany was very helpful. Another customer walked in just ahead of me and she managed to assist both of us in a very timely and professional manner. She answered all my questions and explained the process in depth. My unit was very clean; not something you always get with storage units. "
Review posted on July 10, 2016
Carolyn from Houston, TX
5.0 out of 5
"William always gives me excellent customer service ever rutile I interact with him. He is great!"
Review posted on July 02, 2016
Edward from Katy, TX
5.0 out of 5
"Perfect place to do business; only improvement would be to offer free space. Of course I am kidding!"
Review posted on June 23, 2016
James from Katy, TX
5.0 out of 5
"Excellent facility. Clean, large, easy to access. Everything worked. The bathroom was not accessible, especially during times the office was closed. Even when the office was open, the bathrooms were locked. This was the largest problem."
Review posted on June 23, 2016
Cassandra from Katy, TX
5.0 out of 5
"EVERYTHIN INVOLVED WITH THE PORCESS WENT FAST AND EFFICIENTLY. EVERYONE I TALKED TO WAS EXCELLENT."
Review posted on April 28, 2016
Emily from Katy, TX
5.0 out of 5
"This is the 2nd time I have used one of Uncle Bob's storage facilities, and both times I have been extremely pleased with all aspects of the experience!"
Review posted on March 23, 2016
Jeff from Katy, TX
4.6 out of 5
"I got a clean unit on the day I needed it. It is not conveniently located in the building, but I realize there are a limited number of theses. "
Review posted on February 26, 2016
Juan from Katy, TX
4.6 out of 5
"Excellent fast friendly service keep up the great job "
Review posted on February 18, 2016
Elizabeth from Barker, TX
5.0 out of 5
"Very clean and well maintained. I will definitely use this location again when needed."
Review posted on January 28, 2016
John from Katy, TX
5.0 out of 5
"You are lucky that you have a great Manager Tiffany. She is the best"
Review posted on December 23, 2015
Phil from Richmond, TX
5.0 out of 5
"Juan and Stephanie at the Amazon Road facility in Katy, Texas are great. Always helpful and very professional. Really super people"
Review posted on August 28, 2015
Richard from Katy, TX
5.0 out of 5
"The property was in excellent condition, very clean and had exceptional assistance. Very happy."
Review posted on August 28, 2015
Amy from Katy, TX
5.0 out of 5
"Tiffany at Uncle Bob's on Mason Rd. in Katy, TX is absolutely magnificent! She was extremely knowledgeable and very compassionate. This is our second stay with Uncle Bob's. We chose to come back again because of the quality of not only the facility, but because of Tiffany as well!"
Review posted on July 28, 2015
Joe from Katy, TX
5.0 out of 5
"Tiffany made the whole difference. Her personal attention to our needs provided us with assurance that our property important and would be properly secured. Both my wife and I appreciate her help very much."
Review posted on July 28, 2015
Brady from Katy, TX
4.8 out of 5
"All expectations met and experience has been exceptional!"
Review posted on July 28, 2015
Marissa from Brookshire, TX
5.0 out of 5
"Manager is friendly and always greets me by my name when she sees me on the property. Very friendly and professional."
Review posted on July 02, 2015
Michael from Katy, TX
5.0 out of 5
"Tiffany was fantastic. Very helpful and pleasant to deal with. A really excellent customer service oriented person. "
Review posted on June 27, 2015
from Houston, TX
5.0 out of 5
"Staff was absolutely incredible and very accommodating!!!!"
Review posted on June 26, 2015
Jose from Katy, TX
5.0 out of 5
"We had no particular expectations, but the person who helped us is a great asset to your company. We were impressed with the willingness to help and the ability to give information needed to make our move very easy. "
Review posted on April 30, 2015
Stephan from Katy, TX
5.0 out of 5
"I rent at Soth Mason Road, recently they removed outdoor covered storage to build more indoor storage.
I would like to see outdoor storage available as well."
Review posted on March 26, 2015
Jarrett from Houston, TX
5.0 out of 5
"The associate was extremely helpful, not only making sure the space was clean, but also changing weather stripping and even offering me a Soda during my move in process.
Very impressed, I can tell that hiring the right people is priority for this particular location.
Keep it up!"
Review posted on March 26, 2015
Donna from Katy, TX
5.0 out of 5
"I would always advise anyone in the office going there to ask for "Tiffany." She knows it all and is extremely helpful. "
Review posted on March 23, 2015
Milton from Katy, TX
5.0 out of 5
"Staff was very friendly and always willing to help."
Review posted on February 27, 2015
Sherry from Katy, TX
4.7 out of 5
"Prices are reasonable compared to other storage facilities. Staff treats me with respect and answers my questions."
Review posted on December 03, 2014
Connie from Katy, TX
4.3 out of 5
"Like the new building and painting that was completed. Sorry you kicked us out of our parking place for the car that we had for over 8 years. I am not as happy with the parking at the new Uncle Bobs facility on Franz road as it does not offer very much protection from the elements. "
Review posted on June 23, 2014
Vicki from Katy, TX
5.0 out of 5
"I was in a huge hurry and had an unusual situation in which my sister had been sent out of the country very quickly and I was in charge of her move and storage. Your associate was outside at the time I arrived but very happily came inside to answer my questions and calm my anxiety. She was incredibly helpful and I felt a lot better when I left than when I arrived."
Review posted on March 26, 2014
Arcilia from Katy, TX
5.0 out of 5
"Just want to say thank you. I was very impressed with Uncle Bob's [Life Storage]."
Review posted on March 26, 2014
Lutheran Church from Katy, TX
4.8 out of 5
"Tiffany has worked with me on several occasions I needed on site help."
Review posted on March 03, 2014
James from Lockport, LA
4.4 out of 5
"when I moved in and we had something to throw away from time to time, the dumpster were helpful. Now they are locked and actually there is only 1 now. I understand the reasoning for large amounts that some people may abuse, but it is really a shame that you cannot throw away smaller things from time to time. I spend $600 a month for last 2+ years. Just me maybe, thanks"
Review posted on February 28, 2014
Arthur from Houston, TX
4.2 out of 5
"Nothing. I am very happy with my experience with Uncle Bob's [Life Storage]."
Review posted on February 28, 2014
Rhonda from Katy, TX
5.0 out of 5
"First storage that I have rented that was top notch! Always greeted upon arrival and staff was over the top helpful. You have an amazing staff at this location."
Review posted on January 23, 2014
Linda from San Antonio, TX
5.0 out of 5
"Your storage facility is awesome. We never had to ever worry about our trailer, which gave us piece of mind."
Review posted on December 24, 2013
Susan from Mendham, NJ
5.0 out of 5
"I would use uncle bob's storage again if I needed it."
Review posted on October 25, 2013
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Need your space right now? We can do that! Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, Katy and Cinco Ranch
Our self storage facility on South Mason Rd is located east of the Grand Pkwy, between Oak Park Trails Dr and Millerton Ln, near Golf Course at Cinco Ranch. Click here for directions.
At Life Storage Facility #383, we offer great property security systems and clean, affordable storage units to rent for the residents of Cinco Ranch, Willow Park Greens, Clodine, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
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