Storage Units near Houston in Katy, TX 77450

"Benny was great and super fast. Got my storage unit within 10 mins."

"My items were STOLEN out of my unit on 12/22/2020. Tiffany claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks) and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and no empathy about my items being stolen. I would find somewhere else to store my items ASAP...."

"It has been an ok experience. They have raised their prices so not as happy as before."

"Wonderful I mean wonderful service!!!!"

"Tiffany was so helpful. I appreciated the time she took assisting me."

"Clean property and helpful staff"

"No all doors work properly. Open and close. Can't used exit doors they are locked."

"I've been a customer here for about ten years. Always a positive experience. Tiffany has been so friendly and helpful every time I have been into the office."

"Shelton was extremely helpful and made sure I was well taken care of! Worked with me on everything! 5/5, highly recommended!"

"Wife and I recently moved out of here after a couple years. Alexis asked we do a review of our time here and I have no complaints. Always clean, no breakins, easy payments. Would use this place again if needed."

"Absolutely deplorable service. Morally defunct group of people running that establishment. Customer service (on the phone) sounded just as repulsed as I felt and took it upon themselves to escalate the situation up to corporate. The VP up in NY agreed with me completely and apologized on their behalf. He attempted to rectify the situation but I simply wanted to take my business elsewhere and invest it in a place that treats people equally and unprejudiced."

"Unbelievably terrible customer service. I won't be using Life Storage in any capacity ever again."

"Needed to rent storage in order to get our house cleared out to sell. This was fast and easy to understand, and Tiffany was so helpful. Really appreciated the excellent service!"

"I been a customer for years"

"Alexis is the best."

"thank you Tiffany and Alexis!!"

"Always a pleasure"

"Mrs Tiffany was very helpful .excellent service.."

"Great location . KYLE AND MS. Tiffany were absolutely amazing!!"

"manager was very nice. Took extra good care of us when there was a bit of flooding problem from Hurricane Harvey. Super good service."

"Thank you for the short-term storage. It was convenient and well-suited to my needs."

"The ladies in the office are always happy to help!"

"Great location! And Tiffany and Alexis were great!"

"Thanks Life Storage!"

"Great location and the ladies in the office are awesome!"

"Tiffany made this move so easy! Thanks Life Storage!!"

"Awesome location and had a great experience with the manager, Tiffany!"

"Thanks ladies"

"Tiffany is the best!"

"Tiffany is an amazing asset to your company!"

"Very convenient storage. Tiffany made the process so easy! Thanks Tiff!!!"

"I look forward to Tiffanys smiling face every time I come to the office!!"

"Tiff is always a pleasure when I come into to make the payments. Her newer employee is very sweet as well. Both make it an easy transaction & Ill continue to store here as a satisfied customer !"

"Alexandra did a great job, will be storing here for a long time."

"Associate manager was very sweet. I came in knowing nothing about storing but she gave me the run down on everything I needed. Will be life long customer here !"

"Rented the truck with Alexis, she was quick and made the process not such a hassle. Will be renting again for any other rental needs"

"Great staff! Everyone was super nice especially Tiffany!!"

"Facility was super clean and the staff was nice!"

"Great facility! Tiffany was really nice to work with!"

"Amazing working together with Tiffany to get everything figured out with my space! Love the climate controlled facility!"

"Great climate controlled facility!"

"Appreciated the extra effort. Made the whole experience worth it."

"Proficient Professional and very friendly."

"Alexis has great customer service & answered all my questions and concerns. The facility was very clean. I had a great warm welcome and confident that my belongings are going to be well taking care of."

"Alexis was VERY helpful. Her customer service was remarkable, life storage has a new long term customer and will be getting a recommendation from me if anyone needed a storage."

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"Went in sometime this week to inquire about storing here, and received great service. Alexis and Tiffany were extremely helpful, I will be considering storing here!"

"Staff are awesome."

"Wonderful experience with Alexis and Tiffany. They were professional and very helpful."

"everyone here is so great! i go to the store on mason, and see Alexis and Tiffany always take care of me; love the service, and i always feel welcome(:"

"very nice staff"

"Thanks TIFFANY!!!"

"great facility"

"great facility"

"Great facility and Tiffany is so friendly and professional. The rate were reasonable as well."

"When I initially rented from this facility I was extremely happy, as with everything else I initially experienced on that side of Houston. When I finally found a place to live that was actually bigger than a cracker box for the same price, I contacted Life Storage to notify them I would be moving out. I have spoke with so many about  the move out policy, every person has a different version, I never get the same person, and they are "all managers" who work there. So, I am going on another month with a unit I do not need, I have marked a stop payment with my credit card company."

"Thanks Tiffany!!!"

"tiffany was very nice"

"thank you tiffany"