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Storage Units near Houston in Katy, TX 77450

2499 South Mason Rd Katy, TX 77450

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  • Extended Access Hours
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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #383, Katy

We at Life Storage want to maintain the best storage facilities in Katy, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Faraz Velani (on Google) at Life Storage, Katy, TX (#383)

"Benny was great and super fast. Got my storage unit within 10 mins."

February 22, 2021
Rated 1.0 out of 5 stars Beth Jean (on Google) at Life Storage, Katy, TX (#383)

"My items were STOLEN out of my unit on 12/22/2020. Tiffany claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks) and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and no empathy about my items being stolen. I would find somewhere else to store my items ASAP...."

January 02, 2021
Rated 4.0 out of 5 stars CHRIS SOLIZ (on Google) at Life Storage, Katy, TX (#383)

"It has been an ok experience. They have raised their prices so not as happy as before."

December 10, 2020
Rated 5.0 out of 5 stars Gripitandripit (on Google) at Life Storage, Katy, TX (#383)

"Wonderful I mean wonderful service!!!!"

September 28, 2020
Rated 5.0 out of 5 stars Sylvia Knight (on Google) at Life Storage, Katy, TX (#383)

"Tiffany was so helpful. I appreciated the time she took assisting me."

September 28, 2020
Rated 5.0 out of 5 stars Trinity Haggerton (on Google) at Life Storage, Katy, TX (#383)

"Clean property and helpful staff"

September 28, 2020
Rated 3.0 out of 5 stars Claudia Barrell (on Google) at Life Storage, Katy, TX (#383)

"No all doors work properly. Open and close. Can't used exit doors they are locked."

September 02, 2020
Rated 5.0 out of 5 stars Andrew Cockrell (on Google) at Life Storage, Katy, TX (#383)

"I've been a customer here for about ten years. Always a positive experience. Tiffany has been so friendly and helpful every time I have been into the office."

August 16, 2020
Rated 5.0 out of 5 stars Vincent Colonnetta (on Google) at Life Storage, Katy, TX (#383)

"Shelton was extremely helpful and made sure I was well taken care of! Worked with me on everything! 5/5, highly recommended!"

July 29, 2020
Rated 5.0 out of 5 stars Christian Johnson (on Google) at Life Storage, Katy, TX (#383)

"Wife and I recently moved out of here after a couple years. Alexis asked we do a review of our time here and I have no complaints. Always clean, no breakins, easy payments. Would use this place again if needed."

June 03, 2020
Rated 1.0 out of 5 stars Angela W. (on Yelp) at Life Storage, Katy, TX (#383)

"Absolutely deplorable service. Morally defunct group of people running that establishment. Customer service (on the phone) sounded just as repulsed as I felt and took it upon themselves to escalate the situation up to corporate. The VP up in NY agreed with me completely and apologized on their behalf. He attempted to rectify the situation but I simply wanted to take my business elsewhere and invest it in a place that treats people equally and unprejudiced."

May 01, 2020
Rated 1.0 out of 5 stars Ashley W. (on Yelp) at Life Storage, Katy, TX (#383)

"Unbelievably terrible customer service. I won't be using Life Storage in any capacity ever again."

March 24, 2020
Rated 5.0 out of 5 stars Jen Bernard (on Google) at Life Storage, Katy, TX (#383)

"Needed to rent storage in order to get our house cleared out to sell. This was fast and easy to understand, and Tiffany was so helpful. Really appreciated the excellent service!"

February 17, 2020
Rated 4.0 out of 5 stars kellymfnpowell Feral (on Google) at Life Storage, Katy, TX (#383)

"I been a customer for years"

February 08, 2020
Rated 5.0 out of 5 stars Kyndall Lovee (on Google) at Life Storage, Katy, TX (#383)

"Alexis is the best."

January 18, 2020
Rated 5.0 out of 5 stars Evan Rorie (on Google) at Life Storage, Katy, TX (#383)

"thank you Tiffany and Alexis!!"

December 16, 2019
Rated 5.0 out of 5 stars Chi Xang (on Google) at Life Storage, Katy, TX (#383)

"Always a pleasure"

October 23, 2019
Rated 4.0 out of 5 stars donovan selman (on Google) at Life Storage, Katy, TX (#383)

"Mrs Tiffany was very helpful .excellent service.."

October 22, 2019
Rated 5.0 out of 5 stars Marcus Moss (on Google) at Life Storage, Katy, TX (#383)

"Great location . KYLE AND MS. Tiffany were absolutely amazing!!"

October 15, 2019
Rated 4.8 out of 5 stars Phyllis (on LifeStorage.com) at Life Storage, Katy, TX (#383)

"manager was very nice. Took extra good care of us when there was a bit of flooding problem from Hurricane Harvey. Super good service."

September 24, 2019
Rated 5.0 out of 5 stars Nelson (on LifeStorage.com) at Life Storage, Katy, TX (#383)

"Thank you for the short-term storage. It was convenient and well-suited to my needs."

September 23, 2019
Rated 5.0 out of 5 stars James Wright (on Google) at Life Storage, Katy, TX (#383)

"The ladies in the office are always happy to help!"

September 11, 2019
Rated 5.0 out of 5 stars Shawn Tether (on Google) at Life Storage, Katy, TX (#383)

"Great location! And Tiffany and Alexis were great!"

September 11, 2019
Rated 5.0 out of 5 stars Shawna Smith (on Google) at Life Storage, Katy, TX (#383)

"Thanks Life Storage!"

September 11, 2019
Rated 5.0 out of 5 stars Raina Stewart (on Google) at Life Storage, Katy, TX (#383)

"Great location and the ladies in the office are awesome!"

September 09, 2019
Rated 5.0 out of 5 stars Janet Marshall (on Google) at Life Storage, Katy, TX (#383)

"Tiffany made this move so easy! Thanks Life Storage!!"

September 03, 2019
Rated 5.0 out of 5 stars Jessica Storm (on Google) at Life Storage, Katy, TX (#383)

"Awesome location and had a great experience with the manager, Tiffany!"

September 02, 2019
Rated 5.0 out of 5 stars Scott Lair (on Google) at Life Storage, Katy, TX (#383)

"Thanks ladies"

August 31, 2019
Rated 5.0 out of 5 stars Pat Murray (on Google) at Life Storage, Katy, TX (#383)

"Tiffany is the best!"

August 08, 2019
Rated 5.0 out of 5 stars James Martinez (on Google) at Life Storage, Katy, TX (#383)

"Tiffany is an amazing asset to your company!"

August 07, 2019
Rated 5.0 out of 5 stars James Taylor (on Google) at Life Storage, Katy, TX (#383)

"Very convenient storage. Tiffany made the process so easy! Thanks Tiff!!!"

August 07, 2019
Rated 5.0 out of 5 stars Stan Goode (on Google) at Life Storage, Katy, TX (#383)

"I look forward to Tiffanys smiling face every time I come to the office!!"

August 07, 2019
Rated 5.0 out of 5 stars James Washington (on Google) at Life Storage, Katy, TX (#383)

"Tiff is always a pleasure when I come into to make the payments. Her newer employee is very sweet as well. Both make it an easy transaction & Ill continue to store here as a satisfied customer !"

August 01, 2019
Rated 5.0 out of 5 stars John Locks (on Google) at Life Storage, Katy, TX (#383)

"Alexandra did a great job, will be storing here for a long time."

August 01, 2019
Rated 5.0 out of 5 stars Baron Martinez (on Google) at Life Storage, Katy, TX (#383)

"Associate manager was very sweet. I came in knowing nothing about storing but she gave me the run down on everything I needed. Will be life long customer here !"

July 06, 2019
Rated 5.0 out of 5 stars Cynthia Lopez (on Google) at Life Storage, Katy, TX (#383)

"Rented the truck with Alexis, she was quick and made the process not such a hassle. Will be renting again for any other rental needs"

July 06, 2019
Rated 5.0 out of 5 stars Alex Jordan (on Google) at Life Storage, Katy, TX (#383)

"Great staff! Everyone was super nice especially Tiffany!!"

July 04, 2019
Rated 5.0 out of 5 stars Billy Jones (on Google) at Life Storage, Katy, TX (#383)

"Facility was super clean and the staff was nice!"

July 04, 2019
Rated 5.0 out of 5 stars James Hernandez (on Google) at Life Storage, Katy, TX (#383)

"Great facility! Tiffany was really nice to work with!"

July 04, 2019
Rated 5.0 out of 5 stars Jason Masick (on Google) at Life Storage, Katy, TX (#383)

"Amazing working together with Tiffany to get everything figured out with my space! Love the climate controlled facility!"

July 04, 2019
Rated 5.0 out of 5 stars Robert Randle (on Google) at Life Storage, Katy, TX (#383)

"Great climate controlled facility!"

July 04, 2019
Rated 5.0 out of 5 stars Phillip (on LifeStorage.com) at Life Storage, Katy, TX (#383)

"Appreciated the extra effort. Made the whole experience worth it."

June 23, 2019
Rated 5.0 out of 5 stars Aboriginal Indigenous Media (on Google) at Life Storage, Katy, TX (#383)

"Proficient Professional and very friendly."

June 02, 2019
Rated 5.0 out of 5 stars Sabrina Hernandez (on Google) at Life Storage, Katy, TX (#383)

"Alexis has great customer service & answered all my questions and concerns. The facility was very clean. I had a great warm welcome and confident that my belongings are going to be well taking care of."

May 31, 2019
Rated 5.0 out of 5 stars kierra burnett (on Google) at Life Storage, Katy, TX (#383)

"Alexis was VERY helpful. Her customer service was remarkable, life storage has a new long term customer and will be getting a recommendation from me if anyone needed a storage."

May 30, 2019
Rated 5.0 out of 5 stars Sharon N. (on Yelp) at Life Storage, Katy, TX (#383)

"Reviews Yelp googl facebook We write reviews, help your companies We guarantee, complete confidentiality, quality of service execution Replace reviews in the event that more than 30% of the order will be filtered within 30 days First review for free Support 24 onlinew ontact us WhatsApp +380686606198 Services 1 Reviews Yelp = 35 $ 100 real people accounts Yelp, accounts from 2008 to 2016 friends reviews = 500 $ -------------------------------------------------- 1 Reviews googl = 20 $ 100 real people googl accounts, accounts from 2008 to 2016 friends reviews = 500 $ -------------------------------------------------- 1 Reviews facebook = 20 $ 100 real people googl accounts, accounts from 2008 to 2016 friends reviews = 500 $"

May 29, 2019
Rated 5.0 out of 5 stars Bri Yana (on Google) at Life Storage, Katy, TX (#383)

"Went in sometime this week to inquire about storing here, and received great service. Alexis and Tiffany were extremely helpful, I will be considering storing here!"

May 20, 2019
Rated 5.0 out of 5 stars Deairea Kelly (on Google) at Life Storage, Katy, TX (#383)

"Staff are awesome."

May 20, 2019
Rated 5.0 out of 5 stars Anthoo B (on Google) at Life Storage, Katy, TX (#383)

"Wonderful experience with Alexis and Tiffany. They were professional and very helpful."

May 19, 2019
Rated 5.0 out of 5 stars Tatyana Law (on Google) at Life Storage, Katy, TX (#383)

"everyone here is so great! i go to the store on mason, and see Alexis and Tiffany always take care of me; love the service, and i always feel welcome(:"

May 18, 2019
Rated 5.0 out of 5 stars dk dakotas (on Google) at Life Storage, Katy, TX (#383)

"very nice staff"

April 27, 2019
Rated 5.0 out of 5 stars Ioannis Mouzourakis (on Google) at Life Storage, Katy, TX (#383)

"Thanks TIFFANY!!!"

April 27, 2019
Rated 5.0 out of 5 stars james ross (on Google) at Life Storage, Katy, TX (#383)

"great facility"

April 27, 2019
Rated 5.0 out of 5 stars josh blake (on Google) at Life Storage, Katy, TX (#383)

"great facility"

April 27, 2019
Rated 5.0 out of 5 stars JK Walls (on Google) at Life Storage, Katy, TX (#383)

"Great facility and Tiffany is so friendly and professional. The rate were reasonable as well."

April 20, 2019
Rated 1.0 out of 5 stars Pink R. (on Yelp) at Life Storage, Katy, TX (#383)

"When I initially rented from this facility I was extremely happy, as with everything else I initially experienced on that side of Houston. When I finally found a place to live that was actually bigger than a cracker box for the same price, I contacted Life Storage to notify them I would be moving out. I have spoke with so many about  the move out policy, every person has a different version, I never get the same person, and they are "all managers" who work there. So, I am going on another month with a unit I do not need, I have marked a stop payment with my credit card company."

April 09, 2019
Rated 5.0 out of 5 stars David Smith (on Google) at Life Storage, Katy, TX (#383)

"Thanks Tiffany!!!"

March 27, 2019
Rated 5.0 out of 5 stars mike james (on Google) at Life Storage, Katy, TX (#383)

"tiffany was very nice"

March 27, 2019
Rated 5.0 out of 5 stars won ton (on Google) at Life Storage, Katy, TX (#383)

"thank you tiffany"

March 27, 2019
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Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in Katy offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • Extended Access Hours

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Houston, Katy and Cinco Ranch

Our self storage facility on South Mason Rd is located east of the Grand Pkwy, between Oak Park Trails Dr and Millerton Ln, near Golf Course at Cinco Ranch. Click here for directions to this Life Storage.

At Life Storage Facility #383, we offer great property security systems and clean, affordable storage units to rent for the residents of Cinco Ranch, Willow Park Greens, Clodine, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment

Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in Katy offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • Extended Access Hours

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Houston, Katy and Cinco Ranch

Our self storage facility on South Mason Rd is located east of the Grand Pkwy, between Oak Park Trails Dr and Millerton Ln, near Golf Course at Cinco Ranch. Click here for directions to this Life Storage.

At Life Storage Facility #383, we offer great property security systems and clean, affordable storage units to rent for the residents of Cinco Ranch, Willow Park Greens, Clodine, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment