*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage in Katy, TX is a convenient, secure, and affordable storage facility conveniently located near Houston. We offer a variety of storage solutions to meet your needs, from traditional self-storage units to climate-controlled units and vehicle storage. Our facility is fully fenced and gated, with 24-hour video surveillance and a resident manager on-site. We also offer a wide selection of packing supplies and moving boxes to make your move easier. Our friendly and knowledgeable staff is here to help you find the perfect storage solution for your needs. Whether you need to store a few items or a whole houseful of belongings, Life Storage in Katy, TX has the perfect solution for you.
13300 W Little York RdHouston, TX 770417.2 Miles Away
Customer Reviews - Life Storage #185, Katy
We at Life Storage want to maintain the best storage facilities in Katy, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Patricia provided me with excellent customer service. very informative. Instructed me on the proper use of storing. excellent presentation of property. She was very professional and very kind. I appreciate this great service. She is definitely an asset to your company. Thank you for everything."
"The only reason I’m still a customer with this facility is because of sweet and helpful Patricia. She is knowledgeable about the property and provides necessary information that most people don’t think about when renting a storage unit. She has always been friendly to me; but most of all she goes above and beyond to help customers out. As long as she’s here, everything is good!!!"
"We loved working with Patricia. She could write the book on how to provide excellent customer service! We’ve used Life Storage on N Fry Rd several times and have never been less than extremely pleased with the facility and the folks we’ve worked with"
"Wow! MS. Patricia needs 10 Stars 🌟 if I could give her. She help me with finding the perfect space for my personal stuff. She help get the right lock and help get help with moving my stuff. She has a great out look on helping the me get the right space for the right things I need to be placed and told me about climate control. Now that's what made me what give her 10 stars for that suggestion. Little things make big smiles on my face. Romans 8:28"
"Life storage is great but the real reason for 5 stars is because Patricia at the front counter is amazing, she can solve any issues you have.
She is so kind and helpful, truly the best part about renting here."
"Sneaky business practices..2st month free.. but dont tell you till urcready to sign the contract that you HAVE to buy 2 boxes and the pad lock and oopps i for to tell there is a admin fee also so yes nothing is free. You almost pay the same as monthly charges. What a scam."
"Great service and reliable storage. Patricia specifically has done a fantastic job of taking care of me and on multiple occasions and is impeccable with communication and promptly replying to my request. It's like leaving my belongings with a relative i trust."
"I love this place. Everytime I've needed any assistance, with what ever it may be or due to my time because of my work schedule, Patricia goes out of her way to make sure everything that needs to be done, happens. The staff is great. Love the security and thank you Patricia for all your help and working with me from storage to storage and never in bad mude and goes out of her way just, all the time. So thank you Patricia and thank you Life Storage"
"Have used this location on multiple times over the years. It is always clean and we have never had any bug or rodent issues and have never been broken into to. Additionally this location did NOT flood during Harvey. While our house flooded and we lost just about everything the items we had in storage here were were all safe. We were so thankful for this!!! Also Patricia at this location is always very helpful and an absolute pleasure to work with!!! Thank you again for your help today Patricia!"
"My experience storing with Life Storage at the N Fry location has been excellent! Patricia is always available to help. It is clean well lit and safe.
All staff from the person that calls to remind you of upcoming payments to onsite are very professional"
"Great customer service from Patricia. Very polite and professional. Helped us out and made us feel welcome. She goes above and beyond to do what she can for us. We are very grateful for the service you provided. We have never experienced a warm and friendly person like her. She is valuable to your company and we are very satisfied."
"Patricia was absolutely wonderful. Great customer service. She was really busy when I came in and I was impressed with her being able to multi task and take care of us all together. Wow! amazing. She deserves 20 stars. I hope Lifestorage sees what a valuable employee she is. She treated everyone with water and candy and made us all feel like we are all welcome and taken care of. Unique customer service. Thank you for everything."
"Moving can take a toll on person mentally, emotionally, AND financially. I want to thank Patricia for her patience with me through this transition process of moving back to Houston from out of town. Her kindness, understanding, and genuineness is unmatched! Thank you for allowing me to be me and navigating me through this process! If you're looking for a space to store your belongings, please consider Life Storage at 3433 N Fry Rd in Katy."
"I love having a unit with Life
Storage! The staff there is always friendly. Patricia is the coolest lady and very helpful with any questions I have or If I just need some water after a big move. She's always been so nice. I'm very satisfied."
"Lifetime storage is not only a place to store ur items etc. it’s a great place period.. sherry and Patricia are truly on top of things. Great service very friendly and kind… they really make there clients comfortable no matter what the situation, the make u so welcome, it’s not Just a storage place there very attentive and care about not just there jobs but it’s people whom there servicing, they make this place of business excellent!!!
Whom ever’s in charge and pay them there salary!!! These ladies deserve top dollar 💵
They are whom make this place and folk to come back as well as recommending others if need be"
"Patricia is the best. Offered me unique customer service. Thank you for all you did. I highly recommend this storage facility. They treat you like family and I have never received such awesome customer service."
"OMG! I absolutely love this life storage, the property Manager there Ms. Sherry is the ultimate best. I definitely recommend this life storage to any one needing a storage. Thank you for all you do Ms. sherry!"
"I have been renting from Life Storage for well over a year now. Sherry and Patricia are Rockstars! Any issues or needs I had, they were right there to help and assist. It's hard to find good customer service like this anymore. You feel like family when you talk to them! They both deserve big fat raises and a paid vacation! Thank you ladies for everything!"
"I have to say thank you thank you thank you Patricia! I had the worst three days and she really swooped in a helped me. It's hard to find people who genuinely care about others wholeheartedly and are willing to help however possible. It's not the fanciest storage and that's okay because the customer service truly makes up for all that. Again, thank you Patricia if you're reading this you are Amazing!"
"thank you thank you Patricia! I am so thankful for the amazing customer service. I was having a horrible week and It was so refreshing to have someone actually care about me as an individual. And I am more than happy to give Life Storage 5 Stars!"
"What a great experience!!! The best customer service for sure at Lifestorage. Sherry (store manager)was above and beyond the best. Sherry truly cares about her customers. She assisted me with all my needs for a storage and moving van. I highly recommend LifeStorage!!!!"
"I recommend renting a storage unit and/or taking advantage of renting one of the Van or Trucks at LifeStorage on N Fry Rd Katy TX 77449. Excellent customer service provided by Patricia Cascio! Patricia is kind, timely, organized and very helpful. Patricia provided all of the details regarding my van rental and made sure I was well informed of any specials I was eligible to receive. Excellent and Fair pricing. The climate/humidity controlled units are nice. I appreciate Patricia's impressive customer service and will refer my friends and family to Lifestorage on N Fry Rd!"
"Use this storage facility! You will not regret your choice. Best storage ever!!! Sherry and Pat are the best. They have always provided 5 star service. I love these ladies! I have not had any issues. My belongings have been stored safely."
"Absolutely phenomenal and they have assisted me while being stationed overseas. As an active duty service member, I had to place my vehicles in storage and they took great care of my cars. Thank you Ladies for working with me and taking care of my belongings while being away. Semper Fidelis"
"We had the best experience at Life Storage with Sherry and Pat! I would give this Life Storage 10 stars if there was an option for it. Sherry and Pat were VERY kind and accommodating, and I would definitely recommend this Life Storage Facility to others specifically because those two wonderful women! My husband and I are so grateful to have had Sherry and Pat with everything we needed taken care of!! This facility is so very blessed to have Sherry and Pat!"
"Patricia of LS-Katy is awesome! It had been many years, since I utilized a storage unit. She was very accommodating to recommend and show me 2 size units to decide on to meet my needs. Very helpful in my decision making. Answered all my questions, I left feeling comfortable this facility is secure place. LS-Katy is fortunate to have Patricia apart of their team. Thank you, Patricia."
"I dropped by Life Storage today to rent a storage space and an awesome attendant did a fantastic job assisting me. She was very personable and professional. I truly received an excellent service. Thank you so much Pat."
"We have been a client for the last 8 years. Pat and Sherry are the best. They are always professional, keep the place clean and care about their clients. The only reason we have remained at this location and haven't moves to a location closer to where we live is because of Pat and Sherry."
"Easiest storage setup I've ever had.
Was able to rent and get setup online, no call or special verification required.
Came in to get setup in my unit, everything was clean and ready, as well as plenty of space to park my car and unpack unhindered.
Keep up the good work!"
"This is my first time in life, ever having to put my things in storage. If it wasn't for Ms. Sherry & Ms. Patricia, I don't know what I would have done. I'm so happy that I chose this place out of all the other options I looked at. They made me feel like my things would be safe & secure here & I am very pleased with their professionalism & pleasantries!! I'd recommend this location to anyone. Life Storage is lucky to have these 2 ladies."
"This facility is supposed to have working cameras throughout and it does not. Our trailer got stolen from this gated storage facility, someone used a current tenants code to get in and conveniently the cameras in the back where everyone stores their trailers and big equipment were not working. Also, the management did not alert anyone to the fact that a week before, equipment was stolen from the same area using the same code to get in."
"Came in and spoke to Patricia. Her customer service is unique. She was so very nice and sweet and professional. Knowledgeable and considerate of others. Explained everything in detail and showed me the proper way to store and not to hurt my back with the door. Excellent and outstanding. A very pleasant experience."
"Storage is clean and in nice location. Patricia is very helpful. She drove us to the storage to show us the size and gave us tips on how to operate the storage door. Very pleasant and kind lady. She also gave us cold bottled water since it was hot outside. I Highly recommend this storage place."
"I have had a storage facility at Life Storage for years. I have stored here for our company since 2008. Patricia (Pat) has always been AMAZING!!! I have had multiple times where the automatic bank check sent was not received, received late etc... Pat has always been incredible calling me to let me know or reminding me. and her customer service is like none other! Glad that she has been a constant for this company. Sherry is also Gem! These two ladies go above and beyond and can help you with all your storage needs- Big or small!!"
"I have been with Life Storage for 10 years and the last 8 with Patricia have been just outstanding. She is always very professional and kind. She calls when I change my credit card companies and forget to update with LS and she is always very understanding and friendly. If you are looking for a storage business/facility with a personal touch that’s safe and secure, too, come to see patricia at this LS location."
"Secured a space immediately the same day. Sherri is exceptionally helpful, friendly and answered all our questions for our storage needs. Patricia as well. Highly recommended for all your storage needs. Great customer service and professional!"
"It had been a long day but after calling Life Storage the day became better. Pat was excellent in assisting us and making sure we had everything from start to finish. Pat, thank you for your excellent customer service and patience!"
"Brand new RV was parked there and it was stolen, the person was driving around for a long time, like if he owned the place, the person entered without any issues and when he left, no cameras were able to get license plates. There is only 1 camera in the front. It is gated but it's not guaranteed tour belonging will be kept safe."
"Sherry and Patricia went above and beyond, customer service is 10 stars. I couldn’t ask for a better place to store my stuff they made me feel protected and even showed me around the facility. If you’re looking to go anywhere go to life storage and ask for Sherry or Patricia. Thanks lady’s"
"Exemplary and epitome of customer service from Patricia today and always. She went to extremes to resolve my account problem with regards to the autopsy setup.. She is very polite and has oodles of patience. Life Storage should be lucky and proud to have her as an employee. Cest magnifuque!"
"Life Storage 2499 S Mason Rd 77450.
My items were STOLEN out of my unit on 12/22/2020. Tiffany the store manager claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks) and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and had no empathy about my items being stolen. I would find somewhere else to store my items ASAP....
Update: I called Harris County out to make a police report for my stolen items. Tiffany told the officer that I moved my items out in an attempt to not pay and cut both locks. My account has been paid monthly since July 2018. Please find another business to store your items with."
"My mom has been storing here for years. Whenever she goes to her unit she always comes back telling me how she really enjoys seeing Sherry and Patricia. Been a great place. I am sure she will continue to store here. It's always clean and the buildings are always clean."
"I am so thankful that I found Life Storage, and I am especially grateful for the help and attention that Patricia C. provided for me. Patricia went above and beyond to assist me through the entire process; from picking a unit, answering any and all of my questions, explaining the policies and details about the facility and general operations. This place is wonderful; and it goes beyond the reasons that the location is perfect, the price points are fair and reasonable, the units and premises are clean, the knowledgeable staff, the variety or range of storage options to choose from, and the specials they offer (which aspects are all true). My exceptional experience at this Life Storage is because of the people who work there. As a customer who was in need and who was already overwhelmed by the personal trauma I was dealing with at that time, Patricia listened and cared. I explained my sudden move to a new house and how I was new to the area, and Patricia took the time to really listen to me - what I needed, what I was going through with moving, my potential concerns (stemming from the terrible experience I dealt with at my old storage place on the other side of town). She took the time to help and to provide the best possible experience and service. She cared about the customer. To me, that’s worth way more than five stars."
"Life Storage in Katy on Fry Rd. Has The BEST!!! NICE, CLEAN Storage units & Wonderful Store Manager & Associate Manager...Sherry Bushek & Patricia Cascio 👍🏾 Those two ladies will make your day with a Smile 😃 & Laughter 🤣"
"With this pandemic they won’t work with you I am 3 months behind cause of what’s going on with the pandemic and my work got slow because of what’s going on and then I had a death in the family and they don’t care they all about there money they don’t even work with you with payments if you don’t have all the money right there and then they want it all and then they send your stuff to auction I would think they would try and help you out in some way but nope!!!"
"Hemos sido un cliente aquí de vez en cuando durante años. Nunca hemos tenido un problema. Siempre limpio y siempre tratado con respeto. Aprecio a estas chicas y las respeto. Cualquier persona que haya tenido cualquier otro problema fue probablemente su propia culpa. Algunas personas son sólo bebés llorando y culpar a otros por su desgracia, pero, puedo decir honestamente... Estas chicas siempre nos han ayudado en todas formas que podrían. eres super impresionante!!!!"
"THEFT THEFT THEFT. In a 6 month period my property worth $24,000 was stolen easily. The man working in the office during business hours watched me stand in the rain with lightening and thunder while i pleaded with him to please let me in to talk about it and ask questions. He laughed in my face and refused to help me. If you don/'t mind your property being stolen then this is the right location for you. I have contacted corporate and filed police reports."
"I was very impressed that Lifestorage really cares for their workers. They have a contact free rent now program that is perfect for this pandemic. If everyone cared like this company , we could contain this Covid horror.they still take care of their customers. I feel completely comfortable here. Other businesses should be like this one. Totally contact free. Great Job."
"Miss Patricia was so nice and courteous. I gave her a hard time, but, she kept her cool the whole time. I loved her sense of humor. I was in a crazy mood, but, she got me laughing and enjoying the visit. I appreciate her standing in the hot sun while I sat in my air conditioned car while she helped me out. I also appreciated her wearing a mask and gloves and offering me sand sanitizer or alcohol pad before and after to clean everything we both touch. WOW!!!! Great respect. I know I took a week to give you a review. I just been so busy. Appreciate you, Patricia. You are a good person"
"Thank you, Patricia for your outstanding customer service. I really enjoyed doing business with you. Got moved in and you made it so wonderful. I haven't ever received the customer service you provided from anyone else. Thank you so much."
"I came in last week and spoke with Patricia she was very helpful and help me out with what boxes I would need and what size unit I would need . I have to say that she offered exceptional customer service something you don't see very much nowadays. thank you for Patricia for your outstanding customer service I appreciate everything you did for me."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #185, we offer great property security systems and clean, affordable storage units to rent for the residents of Western Pines, Copperfield Place, Cinco Ranch, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental