A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Katy, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"We had the best experience at Life Storage with Sherry and Pat! I would give this Life Storage 10 stars if there was an option for it. Sherry and Pat were VERY kind and accommodating, and I would definitely recommend this Life Storage Facility to others specifically because those two wonderful women! My husband and I are so grateful to have had Sherry and Pat with everything we needed taken care of!! This facility is so very blessed to have Sherry and Pat!"
"Horrible experience. No dolly on site. I was given the wrong gate code. Poor customer service. The storage definitely doesn't appear to be climate controlled."
"Patricia was great - really inviting - she must have seen I was exhausted from moving and gave me water. Great experience and excellent customer service."
"Patricia of LS-Katy is awesome! It had been many years, since I utilized a storage unit. She was very accommodating to recommend and show me 2 size units to decide on to meet my needs. Very helpful in my decision making. Answered all my questions, I left feeling comfortable this facility is secure place. LS-Katy is fortunate to have Patricia apart of their team. Thank you, Patricia."
"I dropped by Life Storage today to rent a storage space and an awesome attendant did a fantastic job assisting me. She was very personable and professional. I truly received an excellent service. Thank you so much Pat."
"We have been a client for the last 8 years. Pat and Sherry are the best. They are always professional, keep the place clean and care about their clients. The only reason we have remained at this location and haven't moves to a location closer to where we live is because of Pat and Sherry."
"Easiest storage setup I've ever had.
Was able to rent and get setup online, no call or special verification required.
Came in to get setup in my unit, everything was clean and ready, as well as plenty of space to park my car and unpack unhindered.
Keep up the good work!"
"This is my first time in life, ever having to put my things in storage. If it wasn't for Ms. Sherry & Ms. Patricia, I don't know what I would have done. I'm so happy that I chose this place out of all the other options I looked at. They made me feel like my things would be safe & secure here & I am very pleased with their professionalism & pleasantries!! I'd recommend this location to anyone. Life Storage is lucky to have these 2 ladies."
"This facility is supposed to have working cameras throughout and it does not. Our trailer got stolen from this gated storage facility, someone used a current tenants code to get in and conveniently the cameras in the back where everyone stores their trailers and big equipment were not working. Also, the management did not alert anyone to the fact that a week before, equipment was stolen from the same area using the same code to get in."
"Patricia and Sherry are the best!! They were able to help me out in such a kind way. The customer service here is fantastic! Thank you again guys for working with me!"
"Came in and spoke to Patricia. Her customer service is unique. She was so very nice and sweet and professional. Knowledgeable and considerate of others. Explained everything in detail and showed me the proper way to store and not to hurt my back with the door. Excellent and outstanding. A very pleasant experience."
"Storage is clean and in nice location. Patricia is very helpful. She drove us to the storage to show us the size and gave us tips on how to operate the storage door. Very pleasant and kind lady. She also gave us cold bottled water since it was hot outside. I Highly recommend this storage place."
"I have had a storage facility at Life Storage for years. I have stored here for our company since 2008. Patricia (Pat) has always been AMAZING!!! I have had multiple times where the automatic bank check sent was not received, received late etc... Pat has always been incredible calling me to let me know or reminding me. and her customer service is like none other! Glad that she has been a constant for this company. Sherry is also Gem! These two ladies go above and beyond and can help you with all your storage needs- Big or small!!"
"I have been with Life Storage for 10 years and the last 8 with Patricia have been just outstanding. She is always very professional and kind. She calls when I change my credit card companies and forget to update with LS and she is always very understanding and friendly. If you are looking for a storage business/facility with a personal touch that’s safe and secure, too, come to see patricia at this LS location."
"Secured a space immediately the same day. Sherri is exceptionally helpful, friendly and answered all our questions for our storage needs. Patricia as well. Highly recommended for all your storage needs. Great customer service and professional!"
"It had been a long day but after calling Life Storage the day became better. Pat was excellent in assisting us and making sure we had everything from start to finish. Pat, thank you for your excellent customer service and patience!"
"They allowed my unit to be broke into, someone put there own look on my unit, for months someone was take my belongings, when I finally showed up over half of my stuff was gone"
"Brand new RV was parked there and it was stolen, the person was driving around for a long time, like if he owned the place, the person entered without any issues and when he left, no cameras were able to get license plates. There is only 1 camera in the front. It is gated but it's not guaranteed tour belonging will be kept safe."
"Sherry and Patricia went above and beyond, customer service is 10 stars. I couldn’t ask for a better place to store my stuff they made me feel protected and even showed me around the facility. If you’re looking to go anywhere go to life storage and ask for Sherry or Patricia. Thanks lady’s"
"It was fine until I got a months notice that they are raising the price!! Like really??? They said the have the right to change prices every 6 months.... Crock of bull!!"
"Patricia was wonderful. I never felt so happy to be renting a unit. She gave me outstanding customer service. Something you don't find that often. Deserves 10 stars."
"Me and my husband met Patricia and she helped us out a lot. Even through the mask I could tell she was smiling and absolutely enjoying what she does. Great customer service. One of kind."
"Exemplary and epitome of customer service from Patricia today and always. She went to extremes to resolve my account problem with regards to the autopsy setup.. She is very polite and has oodles of patience. Life Storage should be lucky and proud to have her as an employee. Cest magnifuque!"
"Sherry B and Patricia are amazing! Customer service on 10. I have stored with them 3 times now... I will only store and refer these two ladies at life storage.. they are the best!!!"
"Life Storage 2499 S Mason Rd 77450.
My items were STOLEN out of my unit on 12/22/2020. Tiffany the store manager claimed that she contacted me by phone, but I did not get any voice messages. She claimed the unit had both locks cut ( my account was not paid for the month of Dec, why I had 2 locks) and the building was even damaged. She said the amount of damage wasn't high enough to send to collections, so they cut losses. I only found out about my items being stolen on 12/31 when I go online to pay my account for the month and the account was closed. I had no possible way of even accessing the unit because it was behind and my gate code would not work. Tiffany gave me the number to insurance and told me to go from there. She was extremely cold and had no empathy about my items being stolen. I would find somewhere else to store my items ASAP....
Update: I called Harris County out to make a police report for my stolen items. Tiffany told the officer that I moved my items out in an attempt to not pay and cut both locks. My account has been paid monthly since July 2018. Please find another business to store your items with."
"My mom has been storing here for years. Whenever she goes to her unit she always comes back telling me how she really enjoys seeing Sherry and Patricia. Been a great place. I am sure she will continue to store here. It's always clean and the buildings are always clean."
"I am so thankful that I found Life Storage, and I am especially grateful for the help and attention that Patricia C. provided for me. Patricia went above and beyond to assist me through the entire process; from picking a unit, answering any and all of my questions, explaining the policies and details about the facility and general operations. This place is wonderful; and it goes beyond the reasons that the location is perfect, the price points are fair and reasonable, the units and premises are clean, the knowledgeable staff, the variety or range of storage options to choose from, and the specials they offer (which aspects are all true). My exceptional experience at this Life Storage is because of the people who work there. As a customer who was in need and who was already overwhelmed by the personal trauma I was dealing with at that time, Patricia listened and cared. I explained my sudden move to a new house and how I was new to the area, and Patricia took the time to really listen to me - what I needed, what I was going through with moving, my potential concerns (stemming from the terrible experience I dealt with at my old storage place on the other side of town). She took the time to help and to provide the best possible experience and service. She cared about the customer. To me, that’s worth way more than five stars."
"Life Storage in Katy on Fry Rd. Has The BEST!!! NICE, CLEAN Storage units & Wonderful Store Manager & Associate Manager...Sherry Bushek & Patricia Cascio 👍🏾 Those two ladies will make your day with a Smile 😃 & Laughter 🤣"
"Patricia was very professional and patient with my rent now process. Thank you very much for all the time you spent with me helping me out. Customer service is above and beyond."
"With this pandemic they won’t work with you I am 3 months behind cause of what’s going on with the pandemic and my work got slow because of what’s going on and then I had a death in the family and they don’t care they all about there money they don’t even work with you with payments if you don’t have all the money right there and then they want it all and then they send your stuff to auction I would think they would try and help you out in some way but nope!!!"
"Patricia was very courteous and spent a lot of time with me explaining everything and helped me out tremendously. She is very pleasant and understanding. A wonderful person."
"Hemos sido un cliente aquí de vez en cuando durante años. Nunca hemos tenido un problema. Siempre limpio y siempre tratado con respeto. Aprecio a estas chicas y las respeto. Cualquier persona que haya tenido cualquier otro problema fue probablemente su propia culpa. Algunas personas son sólo bebés llorando y culpar a otros por su desgracia, pero, puedo decir honestamente... Estas chicas siempre nos han ayudado en todas formas que podrían. eres super impresionante!!!!"
"THEFT THEFT THEFT. In a 6 month period my property worth $24,000 was stolen easily. The man working in the office during business hours watched me stand in the rain with lightening and thunder while i pleaded with him to please let me in to talk about it and ask questions. He laughed in my face and refused to help me. If you don/'t mind your property being stolen then this is the right location for you. I have contacted corporate and filed police reports."
"I was very impressed that Lifestorage really cares for their workers. They have a contact free rent now program that is perfect for this pandemic. If everyone cared like this company , we could contain this Covid horror.they still take care of their customers. I feel completely comfortable here. Other businesses should be like this one. Totally contact free. Great Job."
"Miss Patricia was so nice and courteous. I gave her a hard time, but, she kept her cool the whole time. I loved her sense of humor. I was in a crazy mood, but, she got me laughing and enjoying the visit. I appreciate her standing in the hot sun while I sat in my air conditioned car while she helped me out. I also appreciated her wearing a mask and gloves and offering me sand sanitizer or alcohol pad before and after to clean everything we both touch. WOW!!!! Great respect. I know I took a week to give you a review. I just been so busy. Appreciate you, Patricia. You are a good person"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, Katy and Western Pines
Our self storage facility on N Fry Rd is located west of the I-10 Highway, between Misty Cove Dr and Brandon Oaks Way, near Cardiff Junior High School. Click here for directions to this Life Storage.
At Life Storage Facility #185, we offer great property security systems and clean, affordable storage units to rent for the residents of Western Pines, Copperfield Place, Cinco Ranch, and other neighborhoods in Katy, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 6:00 am - 9:00 pm
Tue: 6:00 am - 9:00 pm
Wed: 6:00 am - 9:00 pm
Thu: 6:00 am - 9:00 pm
Fri: 6:00 am - 9:00 pm
Sat: 6:00 am - 9:00 pm
Sun: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
