Customer Reviews - Life Storage #269, Conroe
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We at Life Storage want to maintain the best storage facilities in Conroe, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Conroe (#269)
4.95 out of 5
based on 67 of our most recent Reviews
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- Vanessa from Baton Rouge, LA
5.0 out of 5
"I don't remember the girl's name, but when I signed up and left the storage unit, she was great. She was consistently professional, nice,and treated everyone the same no matter how many people were in line."
June 23, 2019
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5.0 out of 5
"Daniel is a very valuable member of your organization!"
June 23, 2019
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- David from Missouri City, TX
5.0 out of 5
"The staff here at this location is amazing. Daniel and the other employee are always so helpful! They make my business run much smoother since I store my inventory here. This is one the best accommodating storage units I've ever been at. Thank you."
April 28, 2019
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5.0 out of 5
"Daniel was so kind and helpful. He was so awesome. The surrounding area was clean and spotless of any dirt. They do a wonderful job helping you with your move. Met out expectations beyond what we had in another state. Thanks Daniel!"
April 27, 2019
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- Glenda from Montgomery, TX
5.0 out of 5
"I don't know the associates name but she is so sweet and very helpful. She is blonde and about 5' 2"."
November 26, 2018
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- Samuel from Galveston, TX
5.0 out of 5
"The person helping us was extremely patient with us while we coordinated paying for the storage and moving. My moving process was extremely difficult, but this part of it was the easiest by far."
August 01, 2018
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5.0 out of 5
"The associate was very helpful and courteous. He explained the information thoroughly and the entire process was made easy."
April 29, 2018
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- Saralee from Santa Fe, NM
5.0 out of 5
"I visited other storage facilities and was not impressed with them. Life Storage worked with me to secure the best size units at a reasonable price. "
March 31, 2018
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- c/o Lead Assoc. Mgmt. from Houston, TX
5.0 out of 5
"Everyone was professional, answered our questions, provided all information, and we were directed to our unit personally.
Well done."
March 26, 2018
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5.0 out of 5
"Thank you so much for letting me store with you for soooo long! I truly appreciated the notes you sent during the hurricane. Thanks again!"
October 31, 2017
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- William from The Woodlands, TX
4.8 out of 5
"I expect excellent service from Life Storage representatives, thus you met my expectations. By the way, Daniel is very professional and knowledgeable; and, is my preferred rep to deal with."
October 26, 2017
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5.0 out of 5
"Daniel was very professional and conscientious about the condition of the property. Good employee. "
August 09, 2017
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5.0 out of 5
"I only wish you had more carts available. We always have to search for carts in all the buildings. I think you need at least 2 per a building. Other than that, your staff is amazing!"
April 26, 2017
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5.0 out of 5
"Very willing to help -- and eager to find the correct storage area..."
March 23, 2017
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5.0 out of 5
"Excellent manger at this site. He goes out of his way taking care of customers requirements."
January 23, 2017
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4.9 out of 5
"It was the very best experience I have had with a storage company."
October 24, 2016
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5.0 out of 5
"Daniel was able to accommodate last minute needs promptly"
August 16, 2016
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- Curtis from The Woodlands, TX
5.0 out of 5
"My wife and I really have enjoyed the time we've had our excess furniture stored at Uncle Bob's [Life Storage]. The facility is always neat and clean. The management team is always polite and helpful. And I love the "controlled temperature", security cameras, and how safe even my wife feels when having to visit our storage area. You guys are the greatest!"
July 27, 2016
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5.0 out of 5
"Wonderful and very friendly. Clean well kept storage"
March 28, 2016
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- J.R. from The Woodlands, TX
5.0 out of 5
"Yes! I had heard that your facility was top rate. I
Now know that not only is it top rate it is The Very
Best in Montgomery County, Texas.
Your employees are outstanding !
Keep up the great service you give!!"
February 19, 2016
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5.0 out of 5
"Daniel is very friendly, helpful and accommodating."
January 26, 2016
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4.8 out of 5
"Your onsite management is the best.
He makes sure everything is safe and
in working order. I have stored at
several "other" companies over the years
but this was overall the best I have
been in.
Thanks to all (phone support too) for
helping."
December 26, 2015
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5.0 out of 5
"We moved from California due to husband retiring from the Army and needed the contract to submit for reimbursement, the employee was very helpful with making sure everything was in place for this. "
October 01, 2015
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5.0 out of 5
"Daniel is exceptional with customer service and made the renting experience good. I will return if I have the need in this area again"
August 28, 2015
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5.0 out of 5
"The storage facility was so clean and quiet, it was almost relaxing to move so many heavy items into the new storage unit. Just awesome."
August 27, 2015
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- Nikki from The Woodlands, TX
5.0 out of 5
"I have never used a storage facility before and was very impressed. "
August 27, 2015
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- Tony from The Woodlands, TX
5.0 out of 5
"Daniel is knowledgeable and professional about the storage business. A pleasure to work with. "
August 27, 2015
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- Jeannine from Mongomery, TX
5.0 out of 5
"Will use Uncle Bob's anytime I need storage very professional. Very nice made me feel safe and appreciated."
August 23, 2015
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- Kathy from Shenandoah, TX
5.0 out of 5
"I have had my things here for 3 years due to illness....They have always been such great help in every way. They make courtesy calls to make sure we did not forget our rent for the month. They are very professional.The property is always spotless inside and out. I feel comfortable having my things there."
August 07, 2015
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5.0 out of 5
"Nothing I need to know. Daniel was always welcoming and went over and beyond on to make us feel comfortable and appreciated. Because of him we will rent from Uncle Bob's again."
August 02, 2015
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- Robert from Annapolis, MD
5.0 out of 5
"Daniel gave me excellent service and was very very responsive."
July 28, 2015
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- Sandra from Arlington, TX
5.0 out of 5
"I was pleasantly surprised at the number of flat dollies provided to help move our things into the storage area. It made that chore so much easier than we thought it would be."
July 28, 2015
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- Clint from The Woodlands, TX
4.8 out of 5
"If you advertise the use of your truck for free, then it should be free whenever the renters want to use it. No need for a "within two weeks" fine print stipulation. I rented for two months, wanted to use the truck to move my stuff out to my new home and was told no becuz we didn't use it within two weeks of moving in????"
July 23, 2015
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5.0 out of 5
"The employees have always gone above and beyond to help me.
They always seem very happy, friendly, and are enjoying their work."
May 27, 2015
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- Michelle from Montgomery, TX
5.0 out of 5
"The associate was very helpful and pleasant. He seem to be concerned with my move and helping make it as easy as possible."
May 27, 2015
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4.5 out of 5
"Already referred someone :) good service and the older gentleman at the front is sharp. "
May 27, 2015
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5.0 out of 5
"I have used Uncle Bobs [Life Storage] before was very happy with storing my items with this company & im a repeat customer now in the future too, tell my friends & family about your great service!"
April 30, 2015
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5.0 out of 5
"The entire meeting, explanation, and handling of information was on a friendly and professional level that I have not found in most businesses of today."
March 26, 2015
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4.8 out of 5
"I was hoping that the truck usage was free for the entire day and not just a portion of a time slot"
December 29, 2014
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- Jennifer from Magnolia, TX
5.0 out of 5
"Had a great experience. The manager Daniel and his staff were awesome. The facility was very clean & safe!"
November 23, 2014
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5.0 out of 5
"Everything was great. Only reason I left was the lack of smaller spaces."
September 27, 2014
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5.0 out of 5
"We had originally rented a fairly large unit and as we are in the process of downsizing, it became clear that we neede a smaller unit.
Melissa was very helpful in getting us a smaller unit and at a price we could afford.
Melissa is a great asset to your company and we really enjoyed working with her.
Thank you."
September 26, 2014
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4.0 out of 5
"Rental truck provided storage was very helpful
Flatbed dollies might need to be upgraded...handles came off often"
September 23, 2014
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5.0 out of 5
"Personnel were very helpful in all phases. I was out of town and your associate helped with various moving issues that popped up. I would recommend your storage services to everybody."
August 26, 2014
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- Jennifer from Magnolia, TX
4.9 out of 5
"It is what I expected out of Uncle Bob's [Life Storage]"
August 26, 2014
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5.0 out of 5
"we are very happy with the service and would recommend this Uncle Bob's to our friends and family"
August 21, 2014
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- Hung Wu (Rose) from Conroe, TX
5.0 out of 5
"Very convenient location.
Love the rolling carts, they make the drop off of the boxes a one step process.
very clean."
July 25, 2014
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- Douglas from The Woodlands, TX
5.0 out of 5
"This is a superior brand. The facility is impeccably clean and orderly, and the staff are great. Thanks!"
July 24, 2014
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5.0 out of 5
"Dan, the person who helped me (1488/242), was very pleasant. He was very knowledgable and made the stressful process easy."
May 31, 2014
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5.0 out of 5
"It is the cleanest, most secure storage facility I have seen. The employees are very friendly and helpful. "
May 28, 2014
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- Billy from Livingston, TX
5.0 out of 5
"We were very pleased with the facility and people. We were out of town house hunting while our belongings were there and every time i called it was a great experience. Very friendly and professional people."
April 23, 2014
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5.0 out of 5
"The individual who assisted me was extremely pleasant, helpful and genuine and I really appreciated that."
March 26, 2014
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- Patricia from The Woodlands, TX
5.0 out of 5
"Daniel was very pleasant and friendly. Nice to do business with. The place was exceptionally clean. The
BEST storage facility I have ever used. Would highly recommend to anyone needing use of a storage facility."
March 12, 2014
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5.0 out of 5
"I love Uncle Bobs [Life Storage] - always treated with kindness, true care and concern - thanks so much for all you do!"
February 28, 2014
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- David from The Woodlands, TX
5.0 out of 5
"I like the inside access of Uncle Bob's and the security seems to be good. "
February 27, 2014
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- Philip from The Woodlands, TX
5.0 out of 5
"In working with Uncle Bob's [Life Storage], I find that your people are trustworthy and have grat integrity. It is a pleasure to be affiliated with such a fine organization. Particularly noteworthy are Ben in the home office, and Daniel and Samantha in your location on 1488 in Conroe, Texas. Philip"
February 27, 2014
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5.0 out of 5
" The woman in the office treated me like I was family. Love her !"
February 27, 2014
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4.0 out of 5
"Need more trash containers inside. Carts need to be better maintained There needs to be a way to keep lights on longer when we are working inside our storage areas or possibly assist with lighting within the storage"
February 27, 2014
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5.0 out of 5
"Daniel is always helpful and courteous. He is a pleasure to deal with and an asset to your business"
February 26, 2014
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5.0 out of 5
"I have already reccomended Uncle Bob's to numerous friends"
February 24, 2014
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5.0 out of 5
"Had a bad experience with a storage facility many many years ago so was a bit apprehensive when I approached the 1488 store in Conroe. Daniel introduced himself, told me what I could expect from their services and also that he would help in any way he could. Service was truly exceptional. He always had a smile and went out of his way to make sure that I had great service. Thanks Daniel."
January 24, 2014
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5.0 out of 5
"So much better than Metro Mini Storage down the road! Thank you for a simple, no hassle approach when it's time to leave your unit."
December 23, 2013
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5.0 out of 5
"The people were outstanding. My husband had died and I needed to put some of our things in storage. It was a difficult time for me and it was a joy to rent the space with no hassles and receive the excellent customer service that went along. Even when I closed it, the customer service was terrific."
November 24, 2013
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5.0 out of 5
"Neat office space, accommodating salesman -- just good experience"
November 01, 2013
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5.0 out of 5
"The unit was easy to rent and the process very smooth. "
October 19, 2013
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5.0 out of 5
"Very Clean property. We send all our customers to Uncle Bobs [Life Storage].
Thank You
New Caney Movers"
September 23, 2013
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5.0 out of 5
"Daniel is always there and available and seems to remember everyone. He is the main reason we keep going back to rent when we need a space. If I owned a storage business, I would want him working for me!"
September 03, 2013
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