A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Customer Reviews - Life Storage #397, The Woodlands
We at Life Storage want to maintain the best storage facilities in The Woodlands, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I have been really happy with this place for the year I've been using it. The manager Shelly is so helpful and goes above and beyond to deliver outstanding service!"
"Clean store....prompt service.....excellent spaces is what you get when you rent from this place. May be a little more expensive but worth the service and the head boss over this store manager is the best as I've been at my storage when he was here doing visits"
"There is a reason this place has 5 stars, and it it is because of the customer service. Had a former roommate use this facility a few years ago and we were really impressed at the time. I am now needing to store some belongings and so I filled out a reservation online. Within 5 minutes of making my reservation, Shelly called me and personally introduced herself, explain some things, and ask if I had any questions. She was willing to work with me on my move in-date (which I honestly wasn't expecting!). I would definitely recommend this place!"
"Stopped in looking for a small box to ship something. The boxes for sale were way to big for what I was looking for. The person working went above and beyond to find me a small box from the back room. I’m happy and on my way. Thanks!"
"Shelly was awesome! Very helpful and attentive to my needs. She made the whole experience pleasant. I really enjoyed how clean and secure the facility and storage unit was."
"Shelly was super helpful and efficient in getting us started quickly and organizing the van to move our stuff into storage. Appreciate the support!
Thanks very much, has made our move less stressful!"
"Best thing about this place- THE WONDERFUL SHELLEY. Great location and units but the service was the difference. Thank you Shelley for your patience and help with our crazy quick move!"
"I've been a customer of Life Storage for many years. Shelly has been my customer service rep for a long time. She is always helpful, caring, and responsive. The site is clean and well taken care of."
"I talked to a lady named Shelley on the phone and she was so kind and informative. I don't usually post reviews, but the customer service was great and they go above and beyond to make sure you're taken care of! I wouldn't wanna go anywhere else, thank you!"
"Shelley is wonderful! Sweet and a joy to speak with; she makes one feel welcome and comfortable immediately. Wish more business had people like her. She is truly a wonderful representative for this place. I highly recommend for storage needs. Very neat and clean!"
"I have used Life Storage multiple times. Every time the experience has been easy and efficient thanks to Shelley Lignore. She is always a pleasure to work with. Especially like the Panther Creek Pines location."
"Have rented multiple units here and it as always been great! They have carts for the patrons to use and have areas to easily load and unload items from your vehicle"
"Had a wonderful experience with you guys
.Thank you so much to Shelley Lignore who I knew from before and thank you to Jessica Mendoza for their great assistance service and help.
Sincerely
María Salgado"
"Shelly is amazing. I wanted a smaller storage space for some valuable pieces but kept holding off. Shelly called me without pressuring me just letting me know she had a space come up for me. After two months of me not responding, she still called me to let me know a new space had come up for me. Talk about 100% customer service and amazing follow-up. Shelly is the reason why I will only work with Life Storage of The Woodlands."
"Shelley is simply amazing! Who thought that self storage could feel so personal.
Clean, easy to access and super easy to deal with. Thanks for the great service while our family’s items were here."
"Shelley, the Store Manager at Life Storage- The Woodlands, is very personable and extremely helpful. I booked a storage space online. When I arrived at facility, Shelley helped me find a space that was much better suited to my needs. She hit the ball out of the park."
"They were extremely kind and helpful..it was also super quick and easy to rent a storage room and easy and quick to return the storage.. will definitely go back when in need..!!!"
"I came into get more information about a couple of units I was inquisitive about and meet Shelley! She was very helpful and showed me a few units to give me a look as to what sizes they had to offer. She was very helpful in my final decision and I really appreciate her friendly spirit and kind heart. Keep up the awesome job!!"
"Love the personal attention that we receive at this Life Storage Facility.
Shelley is always more than willing to help us out with all of our needs! We have stored here for many years, and even through the name changes and occasional rate increases, we stay because of Shelley!
Life Storage is lucky to have her.
Thanks so much Shelley, you are worth more than 5 stars!"
"Reasonable rates helpful staff. Dry and cooled spaces with flat bed carts available to use, elevators and ample lighting. I have been using this location for over 5 years."
"I just checked out of my storage space today after having to rent it for two years coming out of a difficult divorce. Any time I’ve ever needed any help or have questions, Shelley has always been at the front desk, always ready to help and always so friendly. My experience with self storage in the past was very different… which Usually included a cranky person at the front desk who’s half asleep and doesn’t really seem to want to help. Shelley takes ownership of her position and treats people with respect and kindness.
She even helped me cut my lock away when I lost keys to my storage unit. You’re company is very blessed to have her on staff! Thank you and Merry Christmas!
Shannon Pinkerton"
"What an awesome staff you have here! So bubbly, outgoing and really made the process so much easier to get a unit here! I don’t know what I would have done without you all! If I could give you all more than 5 Stars I would!"
"Shelly is amazing! She knows how to treat her customers. Excellent customer service and professional. Anytime I needed help or assistance with my unit she is there."
"We have used this facility for years and it is fantastic. Shelley at the front is helpful and as friendly as they come. Clean facility and great customer service!"
"Shelley is always at the front desk when I arrive and she always greets with a wave and friendly smile. She’s very personable and quickly takes care of any need I have, no hassle. Great service!"
"Shelley the manager is a very sweet and polite lady.
The facilities are clean and it as an elevator, so storing and moving my stuff was very easy. Nice location."
"I've rented space on two separate occasions and each went smoothly. Rates are competitive, and the manager Shelley went out of her way to work with me on timing and availability. Highly recommended!"
"The store manager Shelley was extremely professional and truly amazing with customer service. I would recommend this location to everyone if they want to feel more as a friend rather than number. Clean facility and friendly atmosphere. Thank you Shelley."
"I highly recommend Life Storage and store Manager Shelley Lignore.
Initially Shelley assisted me with storage during a difficult time after my Mother’s passing. She continued to be very helpful when more storage was needed thereafter and throughout the process during Our cross country move. The move out was smooth and one less thing to worry about because of Shelley. The facility is very clean and secure as well.
Thank you very much!"
"I recently came in to get a few moving boxes, and was a bit surprised at the box for box prices, and Shelley introduced the perks of the multi packs they sold. She was funny, sweet, and great representation of the company. Thanks again Shelley!"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, The Woodlands and Indian Springs
Our self storage facility on Panther Creek Pines is located west of the Interstate 45 N, between S Panther Creek Dr and Woodlands Pkwy, near The Woodlands Children's Museum. Click here for directions to this Life Storage.
At Life Storage Facility #397, we offer great property security systems and clean, affordable storage units to rent for the residents of Indian Springs, Hufsmith, Tamina, and other neighborhoods in The Woodlands, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 5:00 am - 10:00 pm
Tue: 5:00 am - 10:00 pm
Wed: 5:00 am - 10:00 pm
Thu: 5:00 am - 10:00 pm
Fri: 5:00 am - 10:00 pm
Sat: 5:00 am - 10:00 pm
Sun: 5:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental