A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
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The Woodlands, TX is a thriving suburb of Houston, and it's a great place to store items that you don't have room for at home. Life Storage offers a secure, convenient storage facility in The Woodlands, TX that can help you free up space and make your life easier.
At Life Storage, we offer a variety of storage unit sizes to fit your needs. Our facility is climate-controlled, so your items will be safe from extreme temperatures and humidity. We also have 24-hour video surveillance, so you can rest assured that your belongings are secure. Our friendly staff is available to help you find the perfect storage solution for your needs.
Our facility is conveniently located near I-45 and the Grand Parkway, so you can easily access your storage unit when you need to. We also offer a variety of packing and moving supplies, so you can get everything you need in one place.
Customer Reviews - Life Storage #397, The Woodlands
We at Life Storage want to maintain the best storage facilities in The Woodlands, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Shelley was super friendly and helpful. Wonderful customer service and very personable. Hands down an asset to the company by having her as a manager. 👏 ❤️"
"The best storage company in the area. The staff is wonderful to work with. Specifically, Shelley is kind, professional, and courteous. Highly recommend."
"Shelly was absolutely wonderful at helping and setting up a great rental. Very attentive and extremely knowledgeable. Facility is clean and very well managed."
"Shelley is awesome! We lost the keys to our lock and she was very understanding and helpful. We ultimately had to have the lock removed and she did so with no complaint even when it proved to be harder to remove than we thought. Thanks again Shelley!!"
"Shelley took her time with us to figure out what size we needed and to address all our questions. She stayed in touch with us to make sure we got the unit size we needed and held the lower price for us until we were able to come in and sign the lease. She probably saved us $200 to $400! Shelley followed up with us as well, so we felt very taken care of."
"If you are looking for a great storage facility in The Woodlands, Life Storage on Panther Creek Pines is your place. Shelley is fantastic, helping you with any of your storage needs!"
"Facility is always well maintained. The store manager, Shelley Lignore, is always friendly and goes out of her way to assist her customers with whatever they need."
"We needed to find the last minute option to unload our container and this was the one that came in our google search. As we entered and met Shelly, I knew I don't have to look further. She just took away all the stress we were having with this last minute situation and made everything work for us. An amazing customer service she provides and an awesome person she is that is no match to anything. Being new to the area with a preteen and an infant in the tug, you helped us out of your way. We love you Shelly for welcoming us with your warm gesture and helpful nature. We are so touched, we didn't just did the business with you but also found a great friend in you. Keep it up. Anyone looking for the storage, don't look beyond if Shelly has the place, just go for it."
"Shelley; the manager at this location “Woodlands” was responsive, proactive to my needs and very friendly. Would definitely use this facility in the future. Thank you!"
"Shelly was fantastic at all stages of my Life Storage experience. Always friendly, remembered me by name each time I came in, and very responsive to any questions that I had. A great asset to the company."
"I have been really happy with this place for the year I've been using it. The manager Shelly is so helpful and goes above and beyond to deliver outstanding service!"
"Clean store....prompt service.....excellent spaces is what you get when you rent from this place. May be a little more expensive but worth the service and the head boss over this store manager is the best as I've been at my storage when he was here doing visits"
"There is a reason this place has 5 stars, and it it is because of the customer service. Had a former roommate use this facility a few years ago and we were really impressed at the time. I am now needing to store some belongings and so I filled out a reservation online. Within 5 minutes of making my reservation, Shelly called me and personally introduced herself, explain some things, and ask if I had any questions. She was willing to work with me on my move in-date (which I honestly wasn't expecting!). I would definitely recommend this place!"
"Stopped in looking for a small box to ship something. The boxes for sale were way to big for what I was looking for. The person working went above and beyond to find me a small box from the back room. I’m happy and on my way. Thanks!"
"Shelly was awesome! Very helpful and attentive to my needs. She made the whole experience pleasant. I really enjoyed how clean and secure the facility and storage unit was."
"Shelly was super helpful and efficient in getting us started quickly and organizing the van to move our stuff into storage. Appreciate the support!
Thanks very much, has made our move less stressful!"
"Best thing about this place- THE WONDERFUL SHELLEY. Great location and units but the service was the difference. Thank you Shelley for your patience and help with our crazy quick move!"
"I've been a customer of Life Storage for many years. Shelly has been my customer service rep for a long time. She is always helpful, caring, and responsive. The site is clean and well taken care of."
"I talked to a lady named Shelley on the phone and she was so kind and informative. I don't usually post reviews, but the customer service was great and they go above and beyond to make sure you're taken care of! I wouldn't wanna go anywhere else, thank you!"
"Shelley is wonderful! Sweet and a joy to speak with; she makes one feel welcome and comfortable immediately. Wish more business had people like her. She is truly a wonderful representative for this place. I highly recommend for storage needs. Very neat and clean!"
"I have used Life Storage multiple times. Every time the experience has been easy and efficient thanks to Shelley Lignore. She is always a pleasure to work with. Especially like the Panther Creek Pines location."
"Have rented multiple units here and it as always been great! They have carts for the patrons to use and have areas to easily load and unload items from your vehicle"
"Had a wonderful experience with you guys
.Thank you so much to Shelley Lignore who I knew from before and thank you to Jessica Mendoza for their great assistance service and help.
Sincerely
María Salgado"
"Shelly is amazing. I wanted a smaller storage space for some valuable pieces but kept holding off. Shelly called me without pressuring me just letting me know she had a space come up for me. After two months of me not responding, she still called me to let me know a new space had come up for me. Talk about 100% customer service and amazing follow-up. Shelly is the reason why I will only work with Life Storage of The Woodlands."
"Shelley is simply amazing! Who thought that self storage could feel so personal.
Clean, easy to access and super easy to deal with. Thanks for the great service while our family’s items were here."
"Shelley, the Store Manager at Life Storage- The Woodlands, is very personable and extremely helpful. I booked a storage space online. When I arrived at facility, Shelley helped me find a space that was much better suited to my needs. She hit the ball out of the park."
"They were extremely kind and helpful..it was also super quick and easy to rent a storage room and easy and quick to return the storage.. will definitely go back when in need..!!!"
"I came into get more information about a couple of units I was inquisitive about and meet Shelley! She was very helpful and showed me a few units to give me a look as to what sizes they had to offer. She was very helpful in my final decision and I really appreciate her friendly spirit and kind heart. Keep up the awesome job!!"
"Love the personal attention that we receive at this Life Storage Facility.
Shelley is always more than willing to help us out with all of our needs! We have stored here for many years, and even through the name changes and occasional rate increases, we stay because of Shelley!
Life Storage is lucky to have her.
Thanks so much Shelley, you are worth more than 5 stars!"
"Reasonable rates helpful staff. Dry and cooled spaces with flat bed carts available to use, elevators and ample lighting. I have been using this location for over 5 years."
"I just checked out of my storage space today after having to rent it for two years coming out of a difficult divorce. Any time I’ve ever needed any help or have questions, Shelley has always been at the front desk, always ready to help and always so friendly. My experience with self storage in the past was very different… which Usually included a cranky person at the front desk who’s half asleep and doesn’t really seem to want to help. Shelley takes ownership of her position and treats people with respect and kindness.
She even helped me cut my lock away when I lost keys to my storage unit. You’re company is very blessed to have her on staff! Thank you and Merry Christmas!
Shannon Pinkerton"
"What an awesome staff you have here! So bubbly, outgoing and really made the process so much easier to get a unit here! I don’t know what I would have done without you all! If I could give you all more than 5 Stars I would!"
"Shelly is amazing! She knows how to treat her customers. Excellent customer service and professional. Anytime I needed help or assistance with my unit she is there."
"We have used this facility for years and it is fantastic. Shelley at the front is helpful and as friendly as they come. Clean facility and great customer service!"
"Shelley is always at the front desk when I arrive and she always greets with a wave and friendly smile. She’s very personable and quickly takes care of any need I have, no hassle. Great service!"
"Shelley the manager is a very sweet and polite lady.
The facilities are clean and it as an elevator, so storing and moving my stuff was very easy. Nice location."
"I've rented space on two separate occasions and each went smoothly. Rates are competitive, and the manager Shelley went out of her way to work with me on timing and availability. Highly recommended!"
"The store manager Shelley was extremely professional and truly amazing with customer service. I would recommend this location to everyone if they want to feel more as a friend rather than number. Clean facility and friendly atmosphere. Thank you Shelley."
"I highly recommend Life Storage and store Manager Shelley Lignore.
Initially Shelley assisted me with storage during a difficult time after my Mother’s passing. She continued to be very helpful when more storage was needed thereafter and throughout the process during Our cross country move. The move out was smooth and one less thing to worry about because of Shelley. The facility is very clean and secure as well.
Thank you very much!"
"I recently came in to get a few moving boxes, and was a bit surprised at the box for box prices, and Shelley introduced the perks of the multi packs they sold. She was funny, sweet, and great representation of the company. Thanks again Shelley!"
"Needed a very quick storage unit and Shelley could not have been more friendly and accommodating. The facility is very well kept, customer service is fantastic and prices are reasonable and fair."
"This was our first experience with a storage facility and Shelley and Christi made it a good one. They were very responsive and helpful, the facility/unit was clean and in good condition, and access was easy. Would recommend!"
"Shelly is on her game! We needed a space in the area, so we called around, Shelly went above and beyond for us, he can do attitude if why we chose to do business here. Call her, you will not be disappointed."
"First time visiting LifeStorage. This is how I met Shelley Lignore, the store manager. She was very friendly and very helpful. If you are looking for a great storage facility with excellent service visit Shelley."
"Shelley in Life Storage #397 was great !!!!
She was helpful friendly patient with me and very understanding !!
I moved but I think of her as my friend !!!
Overall I had a very satisfactory experience at Life Storage #397!!!"
"Life Storage has been great. I kept my stuff here for 3 years and never had to worry about my belongings getting stolen or becoming damaged. Shelly is a super helpful manger who can help you with all your questions and concerns regarding the storage facility."
"The manager (i think her name is Shelley) is such a caring and compassionate person. I felt like i was interacting with family. She anticipated our needs and helped us rent a storage unit with easy. Truly impressed and grateful. Its not just Shelley either - everyone at this facility is so nice and friendly. Honestly Im sad were moving because i would definitely continue using a unit at life storage. Thanks for a great experience!"
"Soo happy to have found Shelley Lignore,the Store Manager at LifeStorage in Panther Creek Pines at The Woodlands.I had to solve a storage problem ASAP. Shelley was fast, efficient,patient,and sooo nice !!! I did what I had to do fast and easy and she solved my problem !!
Thank you Shelley !!
Maria"
"Very satisfied! Shelley the store manager is very friendly, kind and respectful. She found the best space for you so ask for her. Glad my unit is spacious, safe and convinient. Even if you are on the second floor you have an easy access."
"Ive used this Life Storage location for 4 years now and they are the best. Always friendly, always considerate and they always keep me updated on anything I may have delivered to my unit. Great place."
"Couldnt be happier with my experience here. Shelley was extremely helpful and had no problem showing us multiple units to make sure we were renting the best one. She even offered us water bottles after we got everything moved in. The location is great, and they have plenty of moving supplies in the event that you need something. I would recommend this place to anyone."
"Shelley was so helpful, been new to the area, she helped us answers all our questions about the storage options and more. We will definitely recommend this store to anybody.
Thank you again Shelley."
"Shelley and Jessica are awesome and provided great customer service for us while unloading the truck and offered us water how awesome are they =ª<þ THANK YOU LADIES dd"
"Thank goodness for these ladies!! I was helping a friend move items in an out of her storage and Shelley and Jessica were so helpful!! They gave us water and asked us if we needed anything. Even helped us move a few boxes. Thank you life storage for having such wonderful people working here!!"
"The facility is really secure and clean. It's also the most conveniently located to The Woodlands. Shelley was a wonderful help and I'm so glad we decided to go here."
"My wife and I looked for some storage space at your facility recently and had a great experience. The place is clean and orderly. Your manager, Shelly, was well informed, professional and courteous. We look forward to doing business with you in the near future. Thanks."
"Great customer service here. We were in need of a drive up unit and this location only had the climate controlled options, so Shelley, the manager, ended up taking time to help us look for another suitable location in the area. Really appreciated her genuine desire to help!"
"Shelly was just wonderful! She answered all of my questions and was very friendly and knowledgeable. I highly recommend Life Storage, thanks to the exceptional service Shelly gave me!"
"What a great place. Ive had to use storage places off and on for years. So when I went here, I got to be honest, my expectation were not that high. With that being said, I was extremely please with how well I was treated and how amazing there customer service was. Miss Amy was the sweet bubbly lady helping me at the front desk. She was able to multitask like nobodys business.. While she was helping me out, she answered each call right away and was still able to greet each person that came in with out delay. Keeping a smile on her face and always making eye contact with each person she greeted. Saying good-afternoon! how are you? Please let me know if you need anything!
Even though there was a tiny issue with my account
Miss Amy had no problem quickly fixing it."
"We have always been extremely pleased with the level of service we receive from Life Storage. Today was a good example of how issues are handled, we were notified that our lock was not placed on our storage door properly and being out of town, the staff was able to work with our daughter in law to assist in cutting the old lock and placing a new one on door. This was very rewarding as there was no way to our storage being 3 hrs away."
"Shelly and Jessica were always professionall,attentive and accommodating .The. Cleanliness and maintenance of the facility in addition to the excellent customer service of these two ladies kept me a loyal customer for several years.
Thank you!"
"I had never rented storage space before and this was a great experience. Shelly was awesome -helpful and informative. Wonderful place to leave your belongings"
"We have stored excess office files at Uncle Bob's [Life Storage], now LifeStorage, for several years. As our storage requirements change the staff at our local storage facility has always worked hard to accommodate our requirements. "
"Shelley really went above and beyond to help me out. I was on a short time crunch to get my stuff into the unit and get it unloaded and we had to switch units last minute because of the sizes I ended up needing and she made a very stressful time for me very easy. She even showed up early on Saturday before she was even supposed to be at work, to come unlock the doors and the unit for us. I can't thank her enough for all her help!!"
"The woman who works at Panther Creek - I believe her name is Shelly - is always helpful and friendly. She helped me figure out what I needed when I had a short time to make a move and needed a storage place."
"Recently I helped my son move his things into a storage place in Killeen, TX. Overall the place was dirty and not well maintained ... it made me appreciate how good Uncle Bob's is!"
"Yes, was supposed to get a credit for 1/2 months rental. I moved out on the 12th of June. Shelley assured me that I would get a credit for 1/2 month rental. Have not seen it on my charge card."
"I had a very professional experience with my choice. I had many other area storage facilities to choose from, but I went with this storage facility because they were very attentive to my needs and followed up promptly after my first initial visit. I am happy I am using this facility."
"Facility and local personnel are just fine; HOWEVER, these yearly rate increases are just outrageous. I have been with you for many years and have 2 storage units, the cost of which was originally fair. Now they are, in my opinion, overpriced. With the next price increase, you will lose me as a customer."
"The manager at Woodlands, TX #397, Shelley, is outstanding...exceptionally helpful, pleasant, knowledgeable, and attentive to our needs and requests. We appreciate her excellent management and customer service. "
"Would have been better to have had more loading/unloading space where you could use dolly. Sometimes had to wait for someone to move their car or truck so that we could get up to loading area. "
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston, The Woodlands and Indian Springs
Our self storage facility on Panther Creek Pines is located west of the Interstate 45 N, between S Panther Creek Dr and Woodlands Pkwy, near The Woodlands Children's Museum. Click here for directions to this Life Storage.
At Life Storage Facility #397, we offer great property security systems and clean, affordable storage units to rent for the residents of Indian Springs, Hufsmith, Tamina, and other neighborhoods in The Woodlands, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: Closed
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$36 admin fee
Payments due monthly, with a minimum of one month rental
