Customer Reviews - Life Storage #379, Humble
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We at Life Storage want to maintain the best storage facilities in Humble, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Humble (#379)
4.71 out of 5
based on 35 of our most recent Reviews
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- Cynthia from Galveston, TX
5.0 out of 5
"We maintained large rental units for a few years when we moved out of the country. We were very happy with the unit and the service provided by Life Storage."
November 24, 2018
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5.0 out of 5
"Very pleased with my storage unit, the staff, access and the grounds. It was a pleasant experience."
May 23, 2018
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- Brittany from Huffman, TX
5.0 out of 5
"Everytime I walk in the manager Carl is always respectful and helpful with anything I need and can always but a smile on my face with his jokes."
April 30, 2018
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4.9 out of 5
"Associate worked with us well throughout a waiting list period to get a suitable space`during a difficult time (flooding following Hurricane Harvey)."
October 27, 2017
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5.0 out of 5
"Prompt, courteous, professional.
Facility in good condition."
August 26, 2017
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- Christian from Humble, TX
5.0 out of 5
"great property the only reason we moved was the lack of totally enclosed unit large enough for our travel trailer.
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April 24, 2017
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4.9 out of 5
"Just an overall excellent experience. All associates were and are super friendly and helpful in all needs and questions. Definitely would use Uncle Bobs for future needs. Thank you all."
July 26, 2016
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5.0 out of 5
"The service was great and the associate on duty is always helpful."
July 26, 2016
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5.0 out of 5
"I have two spaces here (trailer parking and a storage unit) and I have no complaints! Each employee that I have encountered has been extremely helpful and kind. I would highly recommend using this location for your storage needs. "
July 20, 2016
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3.2 out of 5
"I think that the units and the area are kept clean and the staff is friendly and informative, but I think the units are way over priced - especially because they are not air conditioned. We are shopping around for a better deal. "
April 01, 2016
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2.8 out of 5
"I have been being overcharged for several months and even though I have brought it up every month I keep getting overcharged
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November 03, 2015
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5.0 out of 5
"Every time I come to pick up or deliver things to storage, the staff makes a point to greet me and asks if I need anything.
They are very professional and friendly."
October 26, 2015
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5.0 out of 5
"Quickly reserved the space over the phone and followed up at location with no problems. "
August 28, 2015
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5.0 out of 5
"Due to my needs, I needed to rent storage at 3 different places. Uncle Bob's [Life Storage] was the cleanest and best. I loved how easy you made it rent and just as easy to leave If I have future needs, I will use you again."
August 25, 2015
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5.0 out of 5
"Well maintained, good location, great employee that helped us."
July 31, 2015
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- Jayna from Atascocita, TX
4.2 out of 5
"I LOVE YOUR STORE MANAGER! HE'S A WONDERFUL ASSET TO YOUR PROPERTY...THE REST OF THE TEAM, HOWEVER, I AM NOT AS THOROUGHLY PLEASED WITH. I'M SURE EVERYTHING WILL FALL IN TO PLACE THOUGH. :)"
July 28, 2015
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5.0 out of 5
"I haven't visited the storage unit lately, but when I initially went and signed up for my storage over a year ago, I experienced excellent customer service."
June 26, 2015
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1.6 out of 5
"When you graveled the outside parking area, the contractor damaged my camper. I immediately brought this to your attention and nobody would help. Your regional manager didn't even have the decency to call me back after several attempts to discuss. I have moved out and have discussed my situation with others to ensure they know. "
June 24, 2015
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5.0 out of 5
"We didn't use the space long, but staff was efficient and helpful. Thanks"
June 23, 2015
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5.0 out of 5
"I had not planned on needing storage. On the day I was moving, I realized I needed help. Even though it was a Sunday afternoon, I was able to quickly rent a storage space. I was saved. Uncle Bob's really saved me - and my stuff. Thank you for being there. "
April 23, 2015
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- Caszandra from Huffman, TX
4.8 out of 5
"I called to reserve a unit and was greeted by Stephanie. I had never rented a storage unit before. She answer ed all my questions and made me feel comfortable about putting my positions in Uncle Bob's [Life Storage]. "
April 19, 2015
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5.0 out of 5
"The store manager, Stephanie, was awesome from start to finish. She was very friendly, willing to help, knowledgeable, and just made the overall experience great. "
March 27, 2015
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4.2 out of 5
"Pleasant office personnel, available units needed, conversational and assistive."
March 27, 2015
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5.0 out of 5
"It was prompt, quick, simply. Impressive facility, giving me confidence of security and standards."
March 19, 2015
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- KeaShawn from Pasadena, TX
5.0 out of 5
"The manager and staff at my Bob's storage is wonderful!"
February 24, 2015
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5.0 out of 5
"I never worried about my things in storage. The office lady was always nice and reassuring. When I came to get my things out she was glad to see me and wished me luck. Very friendly and helpful and kind lady."
January 27, 2015
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5.0 out of 5
"I love the manager she is my favorite so sweet and well liked by everyone.
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November 25, 2014
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5.0 out of 5
"Getting the storage locker was painless. It was quick, but professional."
September 25, 2014
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4.6 out of 5
"We rented a RV storage and the Rep did not seem to have a lot of knowledge concerning the size of RV compared to the size of the storage spot. She was not sure if our RV would fit or if we would be able to maneuver to get it to fit into certain spots. However, in her defense, there were larger RV's parked in smaller spots with no explanation as to how they got there! "
September 25, 2014
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4.6 out of 5
"The facility is very clean and the employees are personable. My only complaint would be about the remote entry. I had a remote for about 5 years and went to enter the gate and it did not work. Had no idea it had been removed and I had forgotten my code during that time. Office was closed. A letter or email letting us know of this change would have been helpful so i could have called to get the code before making the 50 mile drive."
August 28, 2014
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5.0 out of 5
"Vinia was very helpful, thorough, and pleasant. I appreciated her help and attention to my questions. "
May 26, 2014
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5.0 out of 5
"The new store manager for store #379 (I will call her V...i dont know how to spell her name)is fantastic!! She is so friendly and always happy and has a smile on her face! She has helped me tremendously since she has been at this store! Thank you V!!"
February 06, 2014
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- William from Kingwood, TX
5.0 out of 5
"My Bob's Storage is the BEST!!
The person in the office is so nice and friendly and helpful!
Love Bob's"
October 31, 2013
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5.0 out of 5
"have rented from other storage places and my experience was far from "excellent". At Uncle Bob's I was surprised at the extraordinary service they have provided."
September 20, 2013
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5.0 out of 5
"They were very accommadating with the moving truck. Overall great service, very friendly.
Thanks for making this a good experience for us. "
September 05, 2013
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