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Life Storage in Houston (#764)

12555 Richmond Ave Houston, TX 77082
  • Phone: 281-531-1556
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
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Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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    Happy Life Storage Customers

    Life Storage in Houston, TX (4.6 out of 5) based on 170 ratings Write a Review
    • "I enjoyed my experience with life storage. The process from finding a storage unit, to closing out my account and everything in between was easy and the employees were helpful, informative and kind. If I ever need to store things again I'll come back to life storage. "

      Rating: (4.7 out of 5)
      LaNetra - Missouri City, TX April 2, 2017
    • "The staff is always friendly. The manager goes out of her way to help the customers. I have always had a great experience with this location."

      Rating: (5.0 out of 5)
      Leah - Houston, TX March 23, 2017
    • "The young lady that helped us was very nice, quick and friendly."

      Rating: (5.0 out of 5)
      Shamoneak - Latta, SC March 9, 2017
    • "Staff at the Richmond office are extremely friendly and attentive. They made things very easy to move in and out. Genuinely nice folks!"

      Rating: (5.0 out of 5)
      Marie - Houston, TX January 23, 2017
    • "The staff was very professional and very helpfulwhenever I had a question . I will definitely recommend this location to my friends and family. "

      Rating: (5.0 out of 5)
      Debbie - Texas City, TX December 23, 2016
    • "Keep doing what your doing! Great job!"

      Rating: (5.0 out of 5)
      Richard - Houston, TX October 28, 2016
    • "Excellent "

      Rating: (5.0 out of 5)
      Leslie - Houston, TX October 23, 2016
    • "Price a little higher than compt."

      Rating: (4.6 out of 5)
      Herschell - Houston, TX June 25, 2016
    • "Associate was very helpful friendly and really enjoyed her job"

      Rating: (4.8 out of 5)
      Anthony - Houston, TX May 24, 2016
    • "My overall experience was very good"

      Rating: (4.2 out of 5)
      Marchel - Houston, TX May 23, 2016
    • "you met all my expectations, i feel very satisfaction "

      Rating: (4.7 out of 5)
      Raul - Houston, TX April 4, 2016
    • "Good convenient service (location helps, hours of operations work well, and knowledgeable staff). My only feedback is around pricing and incentives - its of higher price and you generally have fewer incentives (free x days for y amount of storage time/payment)"

      Rating: (4.7 out of 5)
      Asha - Houston, TX March 23, 2016
    • "The girls are so kind to me when I come in. They always greet me with a smile and go out of there way to help. When I call in periodically they always recognize me and are so friendly. The property is always kept up neatly."

      Rating: (5.0 out of 5)
      Janet - Houston, TX February 26, 2016
    • "I was a bit surprised of being hit with a steep late fee, as I thought I had signed up for autopay. Only after I was informed of the large amount did I understand the paperwork was not finalized or submitted, that I was late and penalized. I understand the business requires timely payment, but I guess I expected that if paperwork was on hold for any reason, that I would be informed in advance (not a week after the payment due date. This is the only negative comment I have, with otherwise superb service to date."

      Rating: (4.0 out of 5)
      John - Houston, TX February 1, 2016
    • "It's always clean inside & outside, the storage temperature is correct & the two ladies that run the office is awesome."

      Rating: (5.0 out of 5)
      MacCine - Houston, TX January 29, 2016
    • "reps at front desk awesome"

      Rating: (5.0 out of 5)
      Relona - Houston, TX January 25, 2016
    • "No, thanks for being what I needed in a Storage facility. It is conveniently located between my job and my school."

      Rating: (5.0 out of 5)
      Glenda - Houston, TX January 11, 2016
    • "When this company took over the management of this storage facility, they mandated that everyone pay their rent by the 1st of each month. If this is not done then a lot of fees will be associated with the costs. EVERYONE can't pay by the first, some people are on fixed incomes and had prior arrangements to pay on particular dates. I think that this is rather unfortunate and extremely unfair to those that had established pay dates that were in sync with when they are paid. Rules can always be amended and not everyone has the extra money to "pay two months in advance," as the employees have been informing us."

      Rating: (2.0 out of 5)
      Kisten - Houston, TX November 30, 2015
    • "It would be nice if from time to time a rollaway dumpster was made available for renters to get rid of no longer wanted items."

      Rating: (4.6 out of 5)
      Douglas - Houston, TX November 24, 2015
    • "I would never trust any other storage but them it was like family I felt safe even when I had to visit my unit late at night the staff was out standing thank you again. Lourdes"

      Rating: (5.0 out of 5)
      Lourdes - Houston, TX November 16, 2015
    • "I know you have issues with the carts being stolen, but they really need to be available. Large loads can't be brought to the second floor when there aren't carts. "

      Rating: (3.8 out of 5)
      Paul - Katy, TX November 13, 2015
    • "Excellent "

      Rating: (4.0 out of 5)
      Olubunmi - Houston, TX September 17, 2015
    • "I like the approach pattern at Richmond and Dairy Ashford,that I can usually have my car near the entrance door. I like the lighting and Keypads. Also, the building is positioned so That I am able to scan the distance around me."

      Rating: (5.0 out of 5)
      Patricia - Houston, TX September 3, 2015
    • "Associate had given me incorrect information, but Jackie was awesome, came to my rescue!"

      Rating: (4.7 out of 5)
      Ronald - Houston, TX August 23, 2015
    • "great service at a great value"

      Rating: (5.0 out of 5)
      Gregory - Sugar Land, TX August 14, 2015
    • "Manager was very courteous and helpful; very satisfied with the experience and will recommend Uncle Bob [Life Storage] to others."

      Rating: (4.7 out of 5)
      Matt - Houston, TX July 28, 2015
    • "I was cheated in the end of my stay. I paid for the entire month, and only stayed days. I will never forget that and use you again. "

      Rating: (3.2 out of 5)
      Janet - Houston, TX July 23, 2015
    • "I have rented a storage facility before at another place, and the lady was rude and seemed like a sheister. Uncle Bob's [Life Storage] people are extremely helpful and very professional. I liked all the ladies at dealt with at two different sites. I would highly recommend Uncle Bob's [Life Storage]. Jackie is wonderful!"

      Rating: (5.0 out of 5)
      Cynthia - Bellaire, TX June 19, 2015
    • "love you guys keep the good work."

      Rating: (5.0 out of 5)
      Ruth - Houston, TX June 2, 2015
    • "No. everything is just wonderful!"

      Rating: (5.0 out of 5)
      Margie - Houston, TEXAS May 28, 2015
    • "The acquisition of this location last year was seamless and my concerns at the beginning were well received by your staff. They were very polite, professional and informative. They answered all my questions and have been a pleasure to deal with. I am very please with Uncle Bob's [Life Storage], and I have no concerns or a single complaint. Veteran and/or military discounts would be nice though."

      Rating: (5.0 out of 5)
      Jared - Houston, TX May 28, 2015
    • "The storage unit is so easy to get to, store my belongings in and the manager, Jacqueline, is AMAZING. She really is superb! I love the size of the carts also!"

      Rating: (5.0 out of 5)
      Heidi - Houston, TX April 28, 2015
    • "Thanks for being so great!"

      Rating: (5.0 out of 5)
      Jennifer - Houston, TX April 27, 2015
    • "Your agents were courteous, professional and very friendly. I got exactly what I wanted, promptly and without any difficulty. I wish all companies had your great service."

      Rating: (5.0 out of 5)
      Carla - Houston, TX February 25, 2015
    • "I have never rented a storage unit before and the person I talked to on the phone was wonderful and the property manager Jacqui is also wonderful! glad to know excellent customer service still exists! thank you!"

      Rating: (5.0 out of 5)
      Kristi - Houston, TX January 29, 2015
    • "The lady manager, Jackie, is superb."

      Rating: (5.0 out of 5)
      Anne - Port St. John, FL December 30, 2014
    • "There are no loading or unloading areas and no garbage bins or dumpsters."

      Rating: (3.8 out of 5)
      Linden - Houston, Texas December 16, 2014
    • "On this day both elevators were out. There needs to better mapping where the different unit number areas are at and better marking where the stairwells are. I have a unit on the second floor and I also have a lot of trouble walking. Thus I had a lot of trouble getting to my unit. And doing a lot of extra walking that in my case really hurts."

      Rating: (5.0 out of 5)
      Michael - Houston, TX November 28, 2014
    • "There ws another customer ahead of me, but the clerk acknowledged me and stated she would be with me shortly. I only had a brief wait. This can't be helped when there is more than one customer in the store."

      Rating: (5.0 out of 5)
      Ella - Houston, TX November 26, 2014
    • "I am happy with services "

      Rating: (5.0 out of 5)
      Amirali - Sugar Land, TX November 26, 2014

    Location Features

    • Life Storage Store Climate Controlled Storage Units

      Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

    • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

    • Life Storage Store 40' Truck Access

      The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

    • Life Storage Store Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

    • Life Storage Store Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

    • Life Storage Store Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

    Serving Houston and Mission Bend

    Buying a bike or hiking gear from one of the sporting goods stores at West Oaks Mall is a great idea, especially when you live close to George Bush Park. But it can be hard to find enough room on your own property to store it all, which is why Life Storage is happy to offer a variety of storage units. With our fencing, lighting and surveillance cameras, you'll have peace of mind when you store your possessions at our facility on Richmond Avenue.

    ALSO SERVING COMMUNITIES OF: Addicks, Sharpstown, Bunker Hill Village