A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"The gentleman in store #764 lacks customer service skills and morale. There were others customers that entered the store and not one time did he acknowledged the other customers or say I will be right with you."
"My things were for a long time and truly these people maintain a cleanliness in their spectacular facilities, my things did not have any type of insects or rats."
"Louise delivered a 5 star customer service experience and she explained the entire rental process in detail. The property is very clean and well kept. I am happy that my personal property is safe and stored in this storage facility. Thank you so much Louise!!"
"Louise Ozor has been a great help for me setting up my storage for me. Great rates and clean facilities. Highly recommend to anyone. Please check them out!"
"Had to be one of the best storage experiences I’ve ever had. Kavin and Louise were amazing, and the facility was super clean. I would highly recommend."
"Happily stored my belongings here for several years. Never a problem with flooding. Always clean premises and courteous staff. This is a top-tier storage facility with free use of their moving truck. What's not to love? Also, their district manager is simply awesome! Thanks!"
"The greatest experience when it comes to renting a unit, friendly and helpful all the way around.. second time renting a unit here and will not be the last.."
"I am 100% satisfied with the customer service I received from Kavin, the manager on duty when I was looking for a storage space. Kavin was able to give me complete details on everything I needed to know, and made sure I was comfortable navigating through the facility to ensure I knew the exits and where my specific storage space was. The establishment is very clean, well kept, and the prices are fair. I highly recommend this place!"
"I loved the cleanliness of this storage facility, very easy accessibility to get to my storage unit. The worker that helped us I believe her name was Louise she was very helpful and informative. The pricing was good too, not very pricey"
"I loved the cleanliness of this storage facility, very easy accessibility to get to my storage unit. The worker that helped us I believe her name was Louise she was very helpful and informative. The pricing was good too, not very pricey."
"OMG. the air conditioning was not working on the third floor. this is not acceptable. everyone is hot anyway because they are moving furniture and boxes. But the employee told me there was a problem with the freeon. Had been an issue for a couple of days, he told me. I was drenched in sweat when we left. Felt like I was going to have a heart attack - of course, I am very much overweight. But I am not the only one. They should have told us when we went in. Also, how long can this go on before leather and furniture starts to mold and mildew? This was two weeks ago or so. Yall let me know you got this fixed before I come back. On a more positive note, these people have are friendly and helpful the vast majority of the time. I like them, but I am paying for a storage space that is climate controlled. If i am not, then I need to know and need a break."
"Renting a space here was an absolute breeze. Louise gave great customer service and explained in detail everything that I need. Facility is clean and secure and easy to navigate. I 100% recommend!"
"Very professional with good customer service I'll recommend this company anytime the prices are very helpful for us young people who are trying to get ahead in life. Thank you for a good opportunity"
"Looked around for affordable prices and good location. I was called to confirm and realized I needed more time and then were able to help do that over the phone. During the visit to Louise was aware my movers were on the way and was very helpful and prompt. Very happy with the process and support."
"I went to three facilities and all of them had locked doors during mid day business hours. The worst part is I called before hand to make sure and still were closed so I ended up renting with cube smart >7<ý
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"Very informative on the selection and other basic info. Such as hours and where emergency exits are. Clean like a hospital. LED lights are fantastic and super bright."
"Great customer service.. Extremely friendly.. Made sure we were well taking care of. The young lady was fairly new at this location however based off of the way we were treated and the way she knew her job we couldnt even tell... Would definitely recommend this location to anyone for their storing needs."
"I've gone to this place for years for me and my family, very professional and positive environment. Jamie was extremely helpful and always smiling! Highly recommend this place."
"Associate manager, Ms. Brittani, was a great help to me the other day when I was in need of a new storage space. She was very helpful and friendly. And she answered all of my many questions. She is a gem!"
"I browsed the internet for a storage facility near me and found Life Storage. The staff members that I spoke with rent a storage unit are very professional and focused to meet my needs as their future customer. Thanks you all at like storage for a very simple and quick sign up to rent a storage space unit."
"Brittani Williams was super helpful and friendly. Made us feel welcomed and made sure you were well taken care of. Need a storage make sure you see her! She will make sure to help you guys out!"
"If I could give negative stars I would, but since I can't here's the undeserving 1 star! My unit was broken into and over $10k worth of my personal belongings was stolen and the Louise from life storage to have the audacity to call and leave me a voicemail asking if I took the latch and lock off my unit...with the screws on the floor and what was left in my unit. Instead of them calling the police to report a theft, they call me with nonsense! Still working with HPD to arrest the culprits, but the storage facility is a joke! There's video footage of the whole theft but no assistance from life storage til this day!!!! Do not rent from them unless you want zero cooperation from the office, 800 number who will not assist in any way, management wanting no part in resolving the issue, and frankly could care less about you and your property just your monthly payment!! I am now dealing with identity theft amongst other things when it comes to this place!!! RUN DON'T WALK, when it comes to this so called secured facility. Also, promise to refund prorated amount and yet keep getting the runaround, no one wants to answer the phone when they see my number appear, always a different answer when the question is asked!!!! Terrible way to run a busy!! DO NOT, I REPEAT, DO NOT RENT FROM THIS HORRIBLE PLACE!!! YOU were WARNED!!!!!!!!!!!!!!!!!!!!!"
"I HATE this place!!!! If I could give it a negative star I would, but since I can't, They get a once but not by choice! I had over $10,000 worth of stuff stolen and no help from Life Storage. The dummies at the facility had the audacity to call me and ask me if I had took my lock off the door and the screws to hold the lock on the door, Now why would you waste your time calling and asking me something so stupid! So instead of them checking the unit because the screws were on the ground, they called me. Now I am having to replace the stuff that was stolen! Not Happy with this place, so if you need a secured facility don't go here because they simply do not care about you or your stuff!!!!!! You need to RUN to another facility."
"Jamie's always extremely helpful and polite whenever i have questions or concerns about my storage unit. The property is always kept very clean which I appreciate. I've never had an issue here!"
"I paid my bill mostly at Bellaire location so the customer satisfaction is based off that location.
I can say the location where I had my items Stored was always cleaning and neat when I was there. They always nice and kind and my storage room was is clean it when I did not have bugs in my stuff when I moved out..I appreciate that. I also like how thur email they kept me updated. Thanks"
"Thank you! This is the second time that you have taken care of my belongings (the first was when the company was still called "Uncle Bob's Storage"). My items were clean and in perfect condition when I moved out after two months. I am grateful too for the Hurricane Harvey discount - thank you tremendously for the free month while I found a new home. I will be sure to recommend LifeStorage to anyone looking for a storage unit!"
"I have had a great experience with this Life Storage facility. The people are friendly, competent and helpful. The property is well maintained and always clean. Worth every penny."
"Both Jackie and Amber have really gone the extra mile to help us on numerous occasions. Amber even shared her pizza with us after a long day of cleaning out our flooded house. Whatever you're paying these ladies, it isn't enough."
"I moved to a a new apartment with a great big attached garage, which is why I moved my stuff out of my store room. I have been consistently impressed with your facility and your people. Everything is always squeaky clean and every one of your employees that I dealt with over the past three years was cheerful, efficient, helpful and polite! I will definitely recommend your facility."
"The lady that helped me was superb. My experience could not have been better. I had checked out other places but she sold me on herself and the property.
Thank you for having her there!!!
"
"I enjoyed my experience with life storage. The process from finding a storage unit, to closing out my account and everything in between was easy and the employees were helpful, informative and kind. If I ever need to store things again I'll come back to life storage. "
"Good convenient service (location helps, hours of operations work well, and knowledgeable staff).
My only feedback is around pricing and incentives - its of higher price and you generally have fewer incentives (free x days for y amount of storage time/payment)"
"The girls are so kind to me when I come in. They always greet me with a smile and go out of there way to help. When I call in periodically they always recognize me and are so friendly. The property is always kept up neatly."
"I was a bit surprised of being hit with a steep late fee, as I thought I had signed up for autopay. Only after I was informed of the large amount did I understand the paperwork was not finalized or submitted, that I was late and penalized. I understand the business requires timely payment, but I guess I expected that if paperwork was on hold for any reason, that I would be informed in advance (not a week after the payment due date.
This is the only negative comment I have, with otherwise superb service to date."
"When this company took over the management of this storage facility, they mandated that everyone pay their rent by the 1st of each month. If this is not done then a lot of fees will be associated with the costs. EVERYONE can't pay by the first, some people are on fixed incomes and had prior arrangements to pay on particular dates. I think that this is rather unfortunate and extremely unfair to those that had established pay dates that were in sync with when they are paid. Rules can always be amended and not everyone has the extra money to "pay two months in advance," as the employees have been informing us."
"I would never trust any other storage but them it was like family I felt safe even when I had to visit my unit late at night the staff was out standing thank you again. Lourdes"
"I know you have issues with the carts being stolen, but they really need to be available. Large loads can't be brought to the second floor when there aren't carts. "
"I like the approach pattern at Richmond and
Dairy Ashford,that I can usually have my car
near the entrance door. I like the lighting and
Keypads. Also, the building is positioned so
That I am able to scan the distance around me."
"I have rented a storage facility before at another place, and the lady was rude and seemed like a sheister. Uncle Bob's [Life Storage] people are extremely helpful and very professional. I liked all the ladies at dealt with at two different sites. I would highly recommend Uncle Bob's [Life Storage]. Jackie is wonderful!"
"The acquisition of this location last year was seamless and my concerns at the beginning were well received by your staff. They were very polite, professional and informative. They answered all my questions and have been a pleasure to deal with. I am very please with Uncle Bob's [Life Storage], and I have no concerns or a single complaint. Veteran and/or military discounts would be nice though."
"The storage unit is so easy to get to, store my belongings in and the manager, Jacqueline, is AMAZING. She really is superb! I love the size of the carts also!"
"Your agents were courteous, professional and very friendly. I got exactly what I wanted, promptly and without any difficulty. I wish all companies had your great service."
"I have never rented a storage unit before and the person I talked to on the phone was wonderful and the property manager Jacqui is also wonderful! glad to know excellent customer service still exists! thank you!"
"On this day both elevators were out. There needs to better mapping where the different unit number areas are at and better marking where the stairwells are.
I have a unit on the second floor and I also have a lot of trouble walking. Thus I had a lot of trouble getting to my unit. And doing a lot of extra walking that in my case really hurts."
"There ws another customer ahead of me, but the clerk acknowledged me and stated she would be with me shortly. I only had a brief wait. This can't be helped when there is more than one customer in the store."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Mission Bend
Our self storage facility on Richmond Ave is located south of the Katy Fwy (Toll Road), between S Dairy Ashford Rd and Westpark Dr, near Mike Driscoll Park. Click here for directions to this Life Storage.
At Life Storage Facility #764, we offer great property security systems and clean, affordable storage units to rent for the residents of Mission Bend, Westchase, Westwind, Briarforest, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 5:00 am - 10:00 pm
Tuesday: 5:00 am - 10:00 pm
Wednesday: 5:00 am - 10:00 pm
Thursday: 5:00 am - 10:00 pm
Friday: 5:00 am - 10:00 pm
Saturday: 5:00 am - 10:00 pm
Sunday: 5:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
