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(4.72 out of 5)

Life Storage in Houston (#764)

12555 Richmond Ave Houston, TX 77082
  • Phone: 281-531-1556
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 07/04 - All Day
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
Save Up to $25 more! When you complete our Rapid Rental We'll waive the admin fee (up to $25) when you complete our Rapid Rental form in advance of your arrival. You'll save some money, and a bunch of time on move-in day!
Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 5:00am—10:00pm
  • Office Closings
    • 07/04 - All Day
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
Unit Sizes
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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      Location Features

      • Life Storage Store Climate Controlled Storage Units

        Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

      • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

        When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.

      • Life Storage Store Surveillance Cameras

        Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

      • Life Storage Store Fenced & Lighted

        Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

      • Life Storage Store 54' Truck Access

        The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

      • Life Storage Store Boxes & Packing Supplies Sold Here

        This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

      Reviews for Life Storage in Houston (#764)

      (4.72 out of 5) based on 44 reviews

      We ask our customers about their experience with us at three points during their stay at Life Storage. We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Houston (#764). We're proud of our team of store associates, our facility, and the great things we hear from our customers!

      Write a Review

      • Life Storage in Houston (#764)
        Christopher (Houston, TX)
        5.0 out of 5

        "Everything was in order, and was treated with courtesy and respect!"

        May 29, 2017
      • Life Storage in Houston (#764)
        Sheila (Houston, TX)
        5.0 out of 5

        "Appreciated that it was so well lit and clean. "

        May 23, 2017
      • Life Storage in Houston (#764)
        LaNetra (Missouri City, TX)
        4.7 out of 5

        "I enjoyed my experience with life storage. The process from finding a storage unit, to closing out my account and everything in between was easy and the employees were helpful, informative and kind. If I ever need to store things again I'll come back to life storage. "

        April 02, 2017
      • Life Storage in Houston (#764)
        Shamoneak (Latta, SC)
        5.0 out of 5

        "The young lady that helped us was very nice, quick and friendly."

        March 09, 2017
      • Life Storage in Houston (#764)
        Debbie (Texas City, TX)
        5.0 out of 5

        "The staff was very professional and very helpfulwhenever I had a question . I will definitely recommend this location to my friends and family. "

        December 23, 2016
      • Life Storage in Houston (#764)
        Leslie (Houston, TX)
        5.0 out of 5

        "Excellent "

        October 23, 2016
      • Life Storage in Houston (#764)
        Anthony (Houston, TX)
        4.8 out of 5

        "Associate was very helpful friendly and really enjoyed her job"

        May 24, 2016
      • Life Storage in Houston (#764)
        Raul (Houston, TX)
        4.7 out of 5

        "you met all my expectations, i feel very satisfaction "

        April 04, 2016
      • Life Storage in Houston (#764)
        Janet (Houston, TX)
        5.0 out of 5

        "The girls are so kind to me when I come in. They always greet me with a smile and go out of there way to help. When I call in periodically they always recognize me and are so friendly. The property is always kept up neatly."

        February 26, 2016
      • Life Storage in Houston (#764)
        MacCine (Houston, TX)
        5.0 out of 5

        "It's always clean inside & outside, the storage temperature is correct & the two ladies that run the office is awesome."

        January 29, 2016
      • Life Storage in Houston (#764)
        Glenda (Houston, TX)
        5.0 out of 5

        "No, thanks for being what I needed in a Storage facility. It is conveniently located between my job and my school."

        January 11, 2016
      • Life Storage in Houston (#764)
        Douglas (Houston, TX)
        4.6 out of 5

        "It would be nice if from time to time a rollaway dumpster was made available for renters to get rid of no longer wanted items."

        November 24, 2015
      • Life Storage in Houston (#764)
        Paul (Katy, TX)
        3.8 out of 5

        "I know you have issues with the carts being stolen, but they really need to be available. Large loads can't be brought to the second floor when there aren't carts. "

        November 13, 2015
      • Life Storage in Houston (#764)
        Patricia (Houston, TX)
        5.0 out of 5

        "I like the approach pattern at Richmond and Dairy Ashford,that I can usually have my car near the entrance door. I like the lighting and Keypads. Also, the building is positioned so That I am able to scan the distance around me."

        September 03, 2015
      • Life Storage in Houston (#764)
        Gregory (Sugar Land, TX)
        5.0 out of 5

        "great service at a great value"

        August 14, 2015
      • Life Storage in Houston (#764)
        Janet (Houston, TX)
        3.2 out of 5

        "I was cheated in the end of my stay. I paid for the entire month, and only stayed days. I will never forget that and use you again. "

        July 23, 2015
      • Life Storage in Houston (#764)
        Ruth (Houston, TX)
        5.0 out of 5

        "love you guys keep the good work."

        June 02, 2015
      • Life Storage in Houston (#764)
        Jared (Houston, TX)
        5.0 out of 5

        "The acquisition of this location last year was seamless and my concerns at the beginning were well received by your staff. They were very polite, professional and informative. They answered all my questions and have been a pleasure to deal with. I am very please with Uncle Bob's [Life Storage], and I have no concerns or a single complaint. Veteran and/or military discounts would be nice though."

        May 28, 2015
      • Life Storage in Houston (#764)
        Jennifer (Houston, TX)
        5.0 out of 5

        "Thanks for being so great!"

        April 27, 2015
      • Life Storage in Houston (#764)
        Kristi (Houston, TX)
        5.0 out of 5

        "I have never rented a storage unit before and the person I talked to on the phone was wonderful and the property manager Jacqui is also wonderful! glad to know excellent customer service still exists! thank you!"

        January 29, 2015
      • Life Storage in Houston (#764)
        Linden (Houston, Texas)
        3.8 out of 5

        "There are no loading or unloading areas and no garbage bins or dumpsters."

        December 16, 2014
      • Life Storage in Houston (#764)
        Ella (Houston, TX)
        5.0 out of 5

        "There ws another customer ahead of me, but the clerk acknowledged me and stated she would be with me shortly. I only had a brief wait. This can't be helped when there is more than one customer in the store."

        November 26, 2014
      • Life Storage in Houston (#764)
        Kathryn (Houston, TX)
        5.0 out of 5

        "The lady that helped me was superb. My experience could not have been better. I had checked out other places but she sold me on herself and the property. Thank you for having her there!!! "

        May 25, 2017
      • Life Storage in Houston (#764)
        Doris (Houston, TX)
        5.0 out of 5

        "I love the neatness of the building. I love April and the other ladies that assist us when we need anything."

        April 27, 2017
      • Life Storage in Houston (#764)
        Leah (Houston, TX)
        5.0 out of 5

        "The staff is always friendly. The manager goes out of her way to help the customers. I have always had a great experience with this location."

        March 23, 2017
      • Life Storage in Houston (#764)
        Marie (Houston, TX)
        5.0 out of 5

        "Staff at the Richmond office are extremely friendly and attentive. They made things very easy to move in and out. Genuinely nice folks!"

        January 23, 2017
      • Life Storage in Houston (#764)
        Richard (Houston, TX)
        5.0 out of 5

        "Keep doing what your doing! Great job!"

        October 28, 2016
      • Life Storage in Houston (#764)
        Herschell (Houston, TX)
        4.6 out of 5

        "Price a little higher than compt."

        June 25, 2016
      • Life Storage in Houston (#764)
        Marchel (Houston, TX)
        4.2 out of 5

        "My overall experience was very good"

        May 23, 2016
      • Life Storage in Houston (#764)
        Asha (Houston, TX)
        4.7 out of 5

        "Good convenient service (location helps, hours of operations work well, and knowledgeable staff). My only feedback is around pricing and incentives - its of higher price and you generally have fewer incentives (free x days for y amount of storage time/payment)"

        March 23, 2016
      • Life Storage in Houston (#764)
        John (Houston, TX)
        4.0 out of 5

        "I was a bit surprised of being hit with a steep late fee, as I thought I had signed up for autopay. Only after I was informed of the large amount did I understand the paperwork was not finalized or submitted, that I was late and penalized. I understand the business requires timely payment, but I guess I expected that if paperwork was on hold for any reason, that I would be informed in advance (not a week after the payment due date. This is the only negative comment I have, with otherwise superb service to date."

        February 01, 2016
      • Life Storage in Houston (#764)
        Relona (Houston, TX)
        5.0 out of 5

        "reps at front desk awesome"

        January 25, 2016
      • Life Storage in Houston (#764)
        Kisten (Houston, TX)
        2.0 out of 5

        "When this company took over the management of this storage facility, they mandated that everyone pay their rent by the 1st of each month. If this is not done then a lot of fees will be associated with the costs. EVERYONE can't pay by the first, some people are on fixed incomes and had prior arrangements to pay on particular dates. I think that this is rather unfortunate and extremely unfair to those that had established pay dates that were in sync with when they are paid. Rules can always be amended and not everyone has the extra money to "pay two months in advance," as the employees have been informing us."

        November 30, 2015
      • Life Storage in Houston (#764)
        Lourdes (Houston, TX)
        5.0 out of 5

        "I would never trust any other storage but them it was like family I felt safe even when I had to visit my unit late at night the staff was out standing thank you again. Lourdes"

        November 16, 2015
      • Life Storage in Houston (#764)
        Olubunmi (Houston, TX)
        4.0 out of 5

        "Excellent "

        September 17, 2015
      • Life Storage in Houston (#764)
        Ronald (Houston, TX)
        4.7 out of 5

        "Associate had given me incorrect information, but Jackie was awesome, came to my rescue!"

        August 23, 2015
      • Life Storage in Houston (#764)
        Matt (Houston, TX)
        4.7 out of 5

        "Manager was very courteous and helpful; very satisfied with the experience and will recommend Uncle Bob [Life Storage] to others."

        July 28, 2015
      • Life Storage in Houston (#764)
        Cynthia (Bellaire, TX)
        5.0 out of 5

        "I have rented a storage facility before at another place, and the lady was rude and seemed like a sheister. Uncle Bob's [Life Storage] people are extremely helpful and very professional. I liked all the ladies at dealt with at two different sites. I would highly recommend Uncle Bob's [Life Storage]. Jackie is wonderful!"

        June 19, 2015
      • Life Storage in Houston (#764)
        Margie (Houston, TEXAS)
        5.0 out of 5

        "No. everything is just wonderful!"

        May 28, 2015
      • Life Storage in Houston (#764)
        Heidi (Houston, TX)
        5.0 out of 5

        "The storage unit is so easy to get to, store my belongings in and the manager, Jacqueline, is AMAZING. She really is superb! I love the size of the carts also!"

        April 28, 2015
      • Life Storage in Houston (#764)
        Carla (Houston, TX)
        5.0 out of 5

        "Your agents were courteous, professional and very friendly. I got exactly what I wanted, promptly and without any difficulty. I wish all companies had your great service."

        February 25, 2015
      • Life Storage in Houston (#764)
        Anne (Port St. John, FL)
        5.0 out of 5

        "The lady manager, Jackie, is superb."

        December 30, 2014
      • Life Storage in Houston (#764)
        Michael (Houston, TX)
        5.0 out of 5

        "On this day both elevators were out. There needs to better mapping where the different unit number areas are at and better marking where the stairwells are. I have a unit on the second floor and I also have a lot of trouble walking. Thus I had a lot of trouble getting to my unit. And doing a lot of extra walking that in my case really hurts."

        November 28, 2014
      • Life Storage in Houston (#764)
        Amirali (Sugar Land, TX)
        5.0 out of 5

        "I am happy with services "

        November 26, 2014

      Serving Houston and Mission Bend

      Buying a bike or hiking gear from one of the sporting goods stores at West Oaks Mall is a great idea, especially when you live close to George Bush Park. But it can be hard to find enough room on your own property to store it all, which is why Life Storage is happy to offer a variety of storage units. With our fencing, lighting and surveillance cameras, you'll have peace of mind when you store your possessions at our facility on Richmond Avenue.

      ALSO SERVING COMMUNITIES OF: Addicks, Sharpstown, Bunker Hill Village