Storage Units near Mission Bend in Houston, TX 77082

"I have never had such a great sevice like i did .At this area thank ya soo much"

"Associate manager, Ms. Brittani, was a great help to me the other day when I was in need of a new storage space. She was very helpful and friendly. And she answered all of my many questions. She is a gem!"

"I paid my bill mostly at Bellaire location so the customer satisfaction is based off that location. I can say the location where I had my items Stored was always cleaning and neat when I was there. They always nice and kind and my storage room was is clean it when I did not have bugs in my stuff when I moved out..I appreciate that. I also like how thur email they kept me updated. Thanks"

"I was impressed by and thankful for the associate who agreed to email my monthly payment reminders!"

"Jacqueline greeted me when I entered the facility and helped through the whole process. Very professional and courteous."

"I think the storage prices are over the top for the Houston area"

"Thank you! This is the second time that you have taken care of my belongings (the first was when the company was still called "Uncle Bob's Storage"). My items were clean and in perfect condition when I moved out after two months. I am grateful too for the Hurricane Harvey discount - thank you tremendously for the free month while I found a new home. I will be sure to recommend LifeStorage to anyone looking for a storage unit!"

"Helped tremendously during Hurricane Harvey aftermath . Complimentary boxes saved our lives ??"

"I have had a great experience with this Life Storage facility. The people are friendly, competent and helpful. The property is well maintained and always clean. Worth every penny."

"Both Jackie and Amber have really gone the extra mile to help us on numerous occasions. Amber even shared her pizza with us after a long day of cleaning out our flooded house. Whatever you're paying these ladies, it isn't enough."

"The representative at my storage location go above to provide customer service. Please recognize them for a job well done."

"Jacque was a great help w my move in and overall rental experience."

"I moved to a a new apartment with a great big attached garage, which is why I moved my stuff out of my store room. I have been consistently impressed with your facility and your people. Everything is always squeaky clean and every one of your employees that I dealt with over the past three years was cheerful, efficient, helpful and polite! I will definitely recommend your facility."

"Everything was in order, and was treated with courtesy and respect!"

"The lady that helped me was superb. My experience could not have been better. I had checked out other places but she sold me on herself and the property. Thank you for having her there!!! "

"I love the neatness of the building. I love April and the other ladies that assist us when we need anything."

"I enjoyed my experience with life storage. The process from finding a storage unit, to closing out my account and everything in between was easy and the employees were helpful, informative and kind. If I ever need to store things again I'll come back to life storage. "

"The staff is always friendly. The manager goes out of her way to help the customers. I have always had a great experience with this location."

"The young lady that helped us was very nice, quick and friendly."

"Staff at the Richmond office are extremely friendly and attentive. They made things very easy to move in and out. Genuinely nice folks!"

"The staff was very professional and very helpfulwhenever I had a question . I will definitely recommend this location to my friends and family. "

"Associate was very helpful friendly and really enjoyed her job"

"you met all my expectations, i feel very satisfaction "

"Good convenient service (location helps, hours of operations work well, and knowledgeable staff). My only feedback is around pricing and incentives - its of higher price and you generally have fewer incentives (free x days for y amount of storage time/payment)"

"The girls are so kind to me when I come in. They always greet me with a smile and go out of there way to help. When I call in periodically they always recognize me and are so friendly. The property is always kept up neatly."

"I was a bit surprised of being hit with a steep late fee, as I thought I had signed up for autopay. Only after I was informed of the large amount did I understand the paperwork was not finalized or submitted, that I was late and penalized. I understand the business requires timely payment, but I guess I expected that if paperwork was on hold for any reason, that I would be informed in advance (not a week after the payment due date. This is the only negative comment I have, with otherwise superb service to date."

"It's always clean inside & outside, the storage temperature is correct & the two ladies that run the office is awesome."

"No, thanks for being what I needed in a Storage facility. It is conveniently located between my job and my school."

"When this company took over the management of this storage facility, they mandated that everyone pay their rent by the 1st of each month. If this is not done then a lot of fees will be associated with the costs. EVERYONE can't pay by the first, some people are on fixed incomes and had prior arrangements to pay on particular dates. I think that this is rather unfortunate and extremely unfair to those that had established pay dates that were in sync with when they are paid. Rules can always be amended and not everyone has the extra money to "pay two months in advance," as the employees have been informing us."

"It would be nice if from time to time a rollaway dumpster was made available for renters to get rid of no longer wanted items."

"I would never trust any other storage but them it was like family I felt safe even when I had to visit my unit late at night the staff was out standing thank you again. Lourdes"

"I know you have issues with the carts being stolen, but they really need to be available. Large loads can't be brought to the second floor when there aren't carts. "

"I like the approach pattern at Richmond and Dairy Ashford,that I can usually have my car near the entrance door. I like the lighting and Keypads. Also, the building is positioned so That I am able to scan the distance around me."

"Associate had given me incorrect information, but Jackie was awesome, came to my rescue!"

"Manager was very courteous and helpful; very satisfied with the experience and will recommend Uncle Bob [Life Storage] to others."

"I was cheated in the end of my stay. I paid for the entire month, and only stayed days. I will never forget that and use you again. "

"I have rented a storage facility before at another place, and the lady was rude and seemed like a sheister. Uncle Bob's [Life Storage] people are extremely helpful and very professional. I liked all the ladies at dealt with at two different sites. I would highly recommend Uncle Bob's [Life Storage]. Jackie is wonderful!"

"The acquisition of this location last year was seamless and my concerns at the beginning were well received by your staff. They were very polite, professional and informative. They answered all my questions and have been a pleasure to deal with. I am very please with Uncle Bob's [Life Storage], and I have no concerns or a single complaint. Veteran and/or military discounts would be nice though."

"The storage unit is so easy to get to, store my belongings in and the manager, Jacqueline, is AMAZING. She really is superb! I love the size of the carts also!"

"Your agents were courteous, professional and very friendly. I got exactly what I wanted, promptly and without any difficulty. I wish all companies had your great service."

"I have never rented a storage unit before and the person I talked to on the phone was wonderful and the property manager Jacqui is also wonderful! glad to know excellent customer service still exists! thank you!"

"There are no loading or unloading areas and no garbage bins or dumpsters."

"On this day both elevators were out. There needs to better mapping where the different unit number areas are at and better marking where the stairwells are. I have a unit on the second floor and I also have a lot of trouble walking. Thus I had a lot of trouble getting to my unit. And doing a lot of extra walking that in my case really hurts."

"There ws another customer ahead of me, but the clerk acknowledged me and stated she would be with me shortly. I only had a brief wait. This can't be helped when there is more than one customer in the store."