A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"The manager, Ms. Edwards, has exceptional customer service and has been a great help each time I’ve had questions. The reservation process was extremely easy and move-in went well. I had no issues when I needed to change the size of my unit. However, I would recommend knowing the size of the unit you need beforehand because there will be a $29 admin charge each time you rent a unit (even if you never utilize the unit, as I did). Overall, wonderful customer service and a nice, secure facility."
"Went to this location it was clean and smelt great. Also the employee was very nice and helpful providing me with exact details of the room I was renting along with other details about the kind of deal I signed up for. Not to mention very kind as well. Best customer service you can get at a storage rental. Definitely recommend this to others"
"Eleanor Edwards at the location on 5415 Bissonnet St is a great person with a wonderful personality. She goes beyond her customer's expectations and is always happy and helpful! Highly recommend for the Bellaire Area."
"A wonderful, efficient experience.
Easy sign up, free van service for new clients, this facility is clean, safe and has a caring and friendly staff. Ms. Edward's and the whole Life Storage team represent the best in sales and service. Thank you. RM WM"
"I have been a customer of LifeStorage for 1.5 years; and a resident of Houston my entire life.
When you Move, there are so many uncertainties to consider, but not once have I had a concern about the security of my family treasures.
Eleanor has been such a helping hand through such a major transitional period.
Not only is her customer service professional, she was very relatable and treated me as a valued person, first, then a customer.
Thank you"
"Great place if looking to rent storage very clean and Eleanor Edward's was excellent she explained everything she was awesome was in and out quick process"
"Eleanor Edwards at the location on 5415 Bissonnet St is a great person with a wonderful personality. She goes beyond her customer's expectations and is always happy and helpful!"
"I love this Life storage location! Eleanor is professional and always so kind and helpful. We have had several storage units here and it is the best!"
"I was welcomed ms Eleanor in the front nicest lady ever, helped me my 1st time here showed me tour and gave me good insurance qoute on my belongings. Nice and friendly highly recommend short or long term"
"Ella a or was great, she remembered me from last time and was super helpful. This is my second time back and will recommend everyone to this location!!! Great space!"
"Ms Elanor Edwards is always and forever helpful since the day I came here and that was back in February. Always kind and very helpful need more like her in the world."
"I rented many units here through the years and always return because Eleanor, the Manager is consistently courteous and professional. I drive farther because of aEleanor’s customer service."
"Misleading advertising about hours! Nice facility and Eleanor is very helpful. I am in the process of downsizing my home and got up at 5 AM this morning, loaded a trailer so I could be there at 6 AM when the facility opens for access to my unit. The dollies they provide to get your items from the ground floor to the third floor were all locked up. I had to return home and hope it does not rain before 9:30 when they open. They should quit advertising you have access at 6 AM because you need a dolly to move your stuff and there aren’t any until 9:30 AM. Now, i will not get to my office until 11 AM instead of 8 AM. Not happy!"
"Great experience. The place is clean and well maintained. Staff is pleasant and knowledgeable. Eleanor Edwards the property manager…. I would give her 10 ⭐️ if I could. She went above and beyond for me 2xs. That’s more than can be said for some other places. She knows her stuff and she is on it.
Go rent with her and tell her “D” sent you."
"The location for this was perfect and they had a great first month’s special making this an easy choice compared to the other storage options we evaluated. The manager Eleanor was very helpful in showing the units and even modified the unit location to make it even more convenient."
"Mrs Eleanor Edwards was very kind and helpful when it came to helping me. This was my first time getting my own storage space and I never had such an wonderful and Informative experience."
"Just want to give lots of kudos to Eleanor for helping us first time renters. She went above and beyond to help with getting what we needed. Eleanor was truly a blessing. Recommend Life Storage on Bissonnet if your in need of storage space."
"Eleanor and Lewis are the definition of customer service. Very detailed explanation of the facility and assisted with the right size unit that works for us. Would most definitely recommend to friends, family, and neighbors with their storage solutions! Bravo team Bissonnet 👏!"
"Eleanor was great. I felt like I was in good hands. She made sure the storage unit fit my needs and I’m so thankful. Service from the first call to sign on the dotted line was first class including the follow up phone calls."
"I’ve used this location for years and years. I’ve had an excellent experience here and I would highly recommend it to anyone looking for great storage units with excellent customer service. Eleanor has handled my account for awhile now and she is the absolute BEST!!! She’s one of the main reasons I’ve kept my belongings there for so long. Ask for her for all of your storage needs."
"Eleanor best costume servicewomen, I ever meet. She is knowledgeable, ready to answer your questions at all time, friendly and help full to new costume. Life self storage is good place to your service."
"Terrible customer service.
I received notification that my auto pay didn't go through, so I called the store to see what was going on. I called and left voicemails 5 days in row asking for a call back. When I finally got someone on the phone, they said I now had to pay a late fee and they didn't know why the auto pay didn't go theogony...the late fee was half the cost of the unit! Do not store your things here"
"Simply put this place is the. Est. The ambience, the cleanliness, the rapport and clean air, big windows # front desk. Those little things that people ignore are what makes this location a cut above all. Lewis is just somebody you want to have a BBQ with and Eleanor is super patient and super knowledgeable with all those outside salesmen. I know because I was there when one guy was selling her stuff. Seriously you won't regret it. This professional @life storage bissonnet will make your day plus they don't waste your time. You are in and out within minutes with a padlock in hand. Need I say more,
.."
"I've rented here twice, never have I experienced the service we been having lately. This lady by the name of Eleanor the "manager" is so rude. I sent my husband to pay our monthly rent. She stated she had no change ok not a problem he went to a nearby store and got the actual amount. Ok i understand most locations don't carry cash. But for her to follow him around and force him to show her our unit made him open it!! Seriously?? This is no way to be treating someone. I will definitely not be storing my items in such an environment."
"Great service!! Ms. Eleanor was awesome and is very proactive and responsive as the manager. The location is perfect for us and we are very pleased. Units were well lit, clean and the price was very affordable.
Highly recommend!!!"
"I love using this Life Storage. It’s always clean & quite. And I always get better
Rates at this location. Ms Eleanor is always very helpful & goes out her way to
Make sure is taken care of, if I have any concerns. This is my 2nd time using them."
"this storage is very clean. The staff was fantastic very helpful. The manager was very professional and answered all my questions and showed different spaces i would recommend this facility to all my family and friends"
"Overall the storage facility is ok. It is supposed to be climate controlled but often is warm when we go in. They also lock up the dollies during business hours and sometimes the staff are not available to unlock them. But overall we were happy with the staff. They were always very helpful. The size of the space and the cost were reasonable. The location and security is good."
"I have been the beneficiary of excellent customer service from Ms. Eleanor Edwards, Store Manager.
She has always shown professional courtesy and an exceptional attitude toward myself and with any encounter my employees. I will always recommend other customers to the Bissonnet Store."
"Reserved a unit online and it was quick and easy. Went to the store to sign paperwork and Eleanor was very polite and helpful.
Storage facility is clean and reasonably priced!"
"Reserved a unit online and it was quick and easy. Went to the store to sign paperwork and Eleanor was very polite and helpful.
Storage facility is clean and reasonably priced!"
"I have stored here since 2007 and enjoyed it. But I am disappointed in the service recently. I have asked to have lights replaced over my unit for over 6 months. One is out the the other flickers like a strobe light. They have promised several times to fix these and yet nothing ever happens. That level of disrespect for customers should not be rewarded. I plan to store elsewhere if this is not corrected within a month."
"My Family's Experience Life Storage Has Been Amazing. I Say Family Being That My Mom, Sister And Now My Family Has A Current Space At The Bissonnet Location. Ms. Eleanor Was Very Professional And Very Attentive. I'll Be Sure To Refer And Continuously Use In The Future."
"We have been at this particular location for about 8 months. Eleanor was very welcoming and thorough in her explanation of storage options when we were first shopping for a storage location.
The first unit had some condensation from ac piping that we noticed on our first day of moving in. We were disappointed to have to deal with this situation but Eleanor handled it in a very professional and quality way!
We are happy with our LifeStorage experience and highly recommend this location to you!"
"Great customer service. She was knowledgeable about the business and answered all of my questions. Super satisfied with the help I received and feel great that I got what I came for with no problems"
"Ms. Eleanor Edwards, the store manager, was very pleasant. She was kind and informative. She helped me find the best unit for my needs. A wonderful experience!!!"
"I have literally been on a rollercoaster for exactly one year,which lead me to store our home's contents,until we were more stable.At first glance the introduction of the staff,was definitely a 10 star rating.Their customer servicice was impeccable. They are understanding and treat their customers with respect.I appreciate the courtesy, during The COVID PANDEMIC."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Gulfton
Our self storage facility on Bissonnet St is located west of the I-610 Hwy, between Mapleridge St and Chimney Rock Rd, near Loftin Park. Click here for directions to this Life Storage.
At Life Storage Facility #271, we offer great property security systems and clean, affordable storage units to rent for the residents of Gulfton, Braeburn, Sharpstown, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
(Closed 5/30 1:30pm-6:00pm)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Mon: 6:00 am - 10:00 pm
Tue: 6:00 am - 10:00 pm
Wed: 6:00 am - 10:00 pm
Thu: 6:00 am - 10:00 pm
Fri: 6:00 am - 10:00 pm
Sat: 6:00 am - 10:00 pm
Sun: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental