Self Storage Units near Gulfton in Houston, TX 77081

"Very poor service no proper info regarding charges."

"Ms Elanor Edwards is always and forever helpful since the day I came here and that was back in February. Always kind and very helpful need more like her in the world."

"I rented many units here through the years and always return because Eleanor, the Manager is consistently courteous and professional. I drive farther because of aEleanor’s customer service."

"Great service. Eleanor at the front desk does a great job of maintaining order, making you feel welcome and that your belongings are well protected."

"Misleading advertising about hours! Nice facility and Eleanor is very helpful. I am in the process of downsizing my home and got up at 5 AM this morning, loaded a trailer so I could be there at 6 AM when the facility opens for access to my unit. The dollies they provide to get your items from the ground floor to the third floor were all locked up. I had to return home and hope it does not rain before 9:30 when they open. They should quit advertising you have access at 6 AM because you need a dolly to move your stuff and there aren’t any until 9:30 AM. Now, i will not get to my office until 11 AM instead of 8 AM. Not happy!"

"Miss Eleanor Edwards us ALWAYS very helpful."

"Great experience. The place is clean and well maintained. Staff is pleasant and knowledgeable. Eleanor Edwards the property manager…. I would give her 10 ⭐️ if I could. She went above and beyond for me 2xs. That’s more than can be said for some other places. She knows her stuff and she is on it. Go rent with her and tell her “D” sent you."

"The location for this was perfect and they had a great first month’s special making this an easy choice compared to the other storage options we evaluated. The manager Eleanor was very helpful in showing the units and even modified the unit location to make it even more convenient."

"Eleanor went out of her way to assist me with my move in. Very clean and secure."

"Eleanor was very professional and pleasant to work with. Very helpful!"

"Eleanor Edwards is always pleasant, very professional. I enjoy seeing her every month. Good customer service!"

"Super nice, and they go the extra mile"

"Lewis and Eleanor are the best! We had wonderful service and are so pleased with our choice to keep our storage here at LifeStorage!"

"Mrs Eleanor Edwards was very kind and helpful when it came to helping me. This was my first time getting my own storage space and I never had such an wonderful and Informative experience."

"Just want to give lots of kudos to Eleanor for helping us first time renters. She went above and beyond to help with getting what we needed. Eleanor was truly a blessing. Recommend Life Storage on Bissonnet if your in need of storage space."

"Eleanor and Lewis are the definition of customer service. Very detailed explanation of the facility and assisted with the right size unit that works for us. Would most definitely recommend to friends, family, and neighbors with their storage solutions! Bravo team Bissonnet 👏!"

"Eleanor was great. I felt like I was in good hands. She made sure the storage unit fit my needs and I’m so thankful. Service from the first call to sign on the dotted line was first class including the follow up phone calls."

"Eleanor Edwards was a very helpful and wonderful woman she made everything very easy. 😊"

"Great customer service and security! Thank you Ms. Edwards for a great experience. Highly recommend."

"We have our storage unit here and Eleanor has been nothing but amazing to us!!! Thank you for everything you’ve done!!"

"I’ve used this location for years and years. I’ve had an excellent experience here and I would highly recommend it to anyone looking for great storage units with excellent customer service. Eleanor has handled my account for awhile now and she is the absolute BEST!!! She’s one of the main reasons I’ve kept my belongings there for so long. Ask for her for all of your storage needs."

"Eleanor best costume servicewomen, I ever meet. She is knowledgeable, ready to answer your questions at all time, friendly and help full to new costume. Life self storage is good place to your service."

"Eleanor was such a pleasure to do business with. She’s extremely helpful, knowledgeable, and patient. It made the process enjoyable!"

"Terrible customer service.   I received notification that my auto pay didn't go through, so I called the store to see what was going on.  I called and left voicemails 5 days in row asking for a call back.  When I finally got someone on the phone, they said I now had to pay a late fee and they didn't know why the auto pay didn't go theogony...the late fee was half the cost of the unit! Do not store your things here"

"I think Eleanor Edwards was extremely professional and helpful. Thanks for the great service."

"Simply put this place is the. Est. The ambience, the cleanliness, the rapport and clean air, big windows # front desk. Those little things that people ignore are what makes this location a cut above all.  Lewis is just somebody you want to have a BBQ with and Eleanor is super patient and super knowledgeable with all those outside salesmen. I know because I was there when one guy was selling her stuff. Seriously you won't  regret it. This professional @life storage bissonnet will make your day plus they don't waste your time.  You are in and out within minutes with a padlock in hand. Need I say more, .."

"I've rented here twice, never have I experienced the service we been having lately. This lady by the name of Eleanor the "manager" is so rude. I sent my husband to pay our monthly rent. She stated she had no change ok not a problem he went to a nearby store and got the actual amount. Ok i understand most locations don't carry cash. But for her to follow him around and force him to show her our unit made him open it!! Seriously?? This is no way to be treating someone. I will definitely not be storing my items in such an environment."

"Lewis and Eleanor are awesome! Very clean and efficient. Easily checked in and made changes. Phone support was great too."

"Best customer service by Eleanor Ewards they will help you get what you need clean & very safe place i highly recommended"

"Great service!! Ms. Eleanor was awesome and is very proactive and responsive as the manager. The location is perfect for us and we are very pleased. Units were well lit, clean and the price was very affordable. Highly recommend!!!"

"I love using this Life Storage. It’s always clean & quite. And I always get better Rates at this location. Ms Eleanor is always very helpful & goes out her way to Make sure is taken care of, if I have any concerns. This is my 2nd time using them."

"Life storage has been great. Eleanor had helped me with resolving all of my needs! Thank you so much!"

"Eleanor is the best! She went above and beyond assisting me. I am so grateful for her. Thank you Eleanor!"

"Great customer service Eleanor was kind and caring"

"this storage is very clean. The staff was fantastic very helpful. The manager was very professional and answered all my questions and showed different spaces i would recommend this facility to all my family and friends"

"I love the service and professionalism at all times."

"Overall the storage facility is ok. It is supposed to be climate controlled but often is warm when we go in. They also lock up the dollies during business hours and sometimes the staff are not available to unlock them. But overall we were happy with the staff. They were always very helpful. The size of the space and the cost were reasonable. The location and security is good."

"I have been the beneficiary of excellent customer service from Ms. Eleanor Edwards, Store Manager. She has always shown professional courtesy and an exceptional attitude toward myself and with any encounter my employees. I will always recommend other customers to the Bissonnet Store."

"Reserved a unit online and it was quick and easy. Went to the store to sign paperwork and Eleanor was very polite and helpful. Storage facility is clean and reasonably priced!"

"Reserved a unit online and it was quick and easy. Went to the store to sign paperwork and Eleanor was very polite and helpful. Storage facility is clean and reasonably priced!"

"Easy to get a rental unit. Very helpful staff. Clean facility with modern conveniences."

"I have stored here since 2007 and enjoyed it. But I am disappointed in the service recently. I have asked to have lights replaced over my unit for over 6 months. One is out the the other flickers like a strobe light. They have promised several times to fix these and yet nothing ever happens. That level of disrespect for customers should not be rewarded. I plan to store elsewhere if this is not corrected within a month."

"My Family's Experience Life Storage Has Been Amazing. I Say Family Being That My Mom, Sister And Now My Family Has A Current Space At The Bissonnet Location. Ms. Eleanor Was Very Professional And Very Attentive. I'll Be Sure To Refer And Continuously Use In The Future."

"We have been at this particular location for about 8 months. Eleanor was very welcoming and thorough in her explanation of storage options when we were first shopping for a storage location. The first unit had some condensation from ac piping that we noticed on our first day of moving in. We were disappointed to have to deal with this situation but Eleanor handled it in a very professional and quality way! We are happy with our LifeStorage experience and highly recommend this location to you!"

"Great customer service. She was knowledgeable about the business and answered all of my questions. Super satisfied with the help I received and feel great that I got what I came for with no problems"

"Ms. Eleanor Edwards, the store manager, was very pleasant. She was kind and informative. She helped me find the best unit for my needs. A wonderful experience!!!"

"I have literally been on a rollercoaster for exactly one year,which lead me to store our home's contents,until we were more stable.At first glance the introduction of the staff,was definitely a 10 star rating.Their customer servicice was impeccable. They are understanding and treat their customers with respect.I appreciate the courtesy, during The COVID PANDEMIC."

"The customer service is outstanding. Very clean and organized location and very secure."

"Eleanor was professional and very patient. A wonderful experience."

"Adequate space"

"Great customer service"

"Very helpful and friendly staff. Thank you, Fred!"

"The place is really clean and Ms. Eleanor is the bomb! Shes extremely professional and helpful. I feel safe whenever I need to visit my unit."

"The Bellaire office are great to deal with. No complaints with them or that facility at all. However, the LifeStorage web site lacks. No where could I find hours of operation for the Bellaire location. If the hours of operation are there and I missed them, then you need to make the hours more visible."

"I used this storage facility four years ago and was so impressed how much better they are than many I had used previously that I came back for my third unit. Athough this is more of a drive for me it is worth it. Eleanor is the same manager that was there before and shes heads above managers at other facilities. In fact she is the reason I went back to this location and she did not disappoint. Thank you Eleanor for your outstanding customer service."

"Fred is the best come to this location"

"She so nice"

"Beyond Grateful to Store Manager Ms. Eleanor and Mr. Fred for their outstanding customer service! This is my first experience renting from a storage company and both of them walked me through the process multiple times. In addition, they constantly update me on ongoing promotions, change in rates, & were always physically in the office to help me with multiple questions. Highly recommend!!!!"

"Eleanor was awesome very sweet and helpful"

"Shes very nice person The best"

"Not an understanding company. The fact it's not 24 hours and it's still this expensive with no help or understanding from staff on other matter makes this place pointless to use. Will never use again."

"Ms. Eleanor was great at here customer services duties. Very polite and courteous"

"From my initial phone call to move in day everyone was super friendly. The process was simple and quick. The place is clean and seems safe. I don't foresee any problems in the future."

"Eleanor is the best! We have had a large storage unit here for a few years and are now going to a smaller unit and I had a lot of questions for her and she was so kind and helpful as always. Its a great place for storage if youre looking in the Bellaire area. Be sure to ask for Eleanor!"

"Eleanor was awesome and helpful and kind!"

"Really, like this location. They have excellent customer service. Mrs. Eleanor is really nice. And explained everything to perfection. Thanks"

"Came by and Mrs Edwards was so nice and helpful. I will recommend this storage facility to everyone I know!!"

"Rented a storage for a number of years at this location. Service was always nice until several problems occurred, then I was on my own. This location was testing the fire sprinkler system and a valve blew in my unit (#119), wetting most of the contents in my "dry storage " unit. Made a claim with the insurance carrier and they settled with the exception of a $ 100.00 deductible and my time to clean and dry up the unit. Two months later the air conditioning system backed up dropping moldy water on most of the contents in my unit. Again, insurance settled on the claim but I ate another $100.00 for the deductible and my time to clean up and disinfect the unit. Requested reimbursement for my deductible and $ 50.00 for 1 hour of my time in both instances. Ignored the letters and requests. Moved out to prevent further damage to the items which I was trying to preserve for my children."

"Great prices and service always clean"

"Elanore was very helpful and very sweet. I would recommend life storage to anyone looking for a storage space"

"Eleanor was an awesome rep! She helped me out right away and her customer service was on point. I highly recommend this location and working with her!"

"Eleanor was was very kind and accomodating"

"Listen Im gonna tell you what if you dont rent over here youre out of your mind you can meet Miss Eleanor youre not gonna want to be in any other building but building a! What a fabulous process Easy I think we got the best unit so will wave when youre coming in!"

"Our experience at Life Storage with Eleanor has been easy breezy, it is sooooo clean and she will help you find the perfect unit to meet your needs. They also have carts for you to use and even a van if you need it!"

"The front desk clerk Fred makes each trip here a pleasure. Moving and managing items aren't a always easy but, with a friendly face and helpful service from Fred it always make it go by so much easier. He provides exceptional service at life storage and is always responsive and quick with any calls made. This place would not be the same without him"

"Excellent rate, location with very clean, modern facility. Best of all is Eleanor Edwards, the manager. She makes you feel like you are leaving your belongings with a trusted family member. If you need storage, this is it."

"Mrs Edwards have great customer service and really know her job if you need a storage in the area come give her a visit"

"Mrs.Eleanor was so down to earth a big help thanks for making it super easy"

"Kind and courteous service! My items are well protected!"

"Eleanor was AMAZING super sweet and just great"

"Eleanor was amazing!!!! The best service"

"I’m very satisfied"

"Eleanor Edwards is great. She is an asset to this facility. Unfortunately, I was flooded out twice in the last two months - something at the building leaked into my unit on two recent occasions, creating mold and mildew and humidity inside my unit. I have had to move out fully this past weekend, as a result. I am hopeful that the building manager/owner will reimburse me for my September rent which has already been paid. Thank you, Eleanor, for your kindness, and I hope you are able to explain my situation on my behalf to your boss. Thanks."

"Eleanor was very polite and helpful. She helped me find exactly what i needed."

"Best storage experience."

"The lady in the office is wonderful! Explained everything clearly and is a genuinely nice person therefore a pleasure to deal with."

"This is a terrible place to rent a storage unit. They have my credit card on file for automatic withdrawal on the first of each month.   They did not withdraw from my card this month for some reason and suddenly I get a notification they are selling my items. They did not call or send notification! Terrible place to rent a storage unit. I will be emptying my unit and going elsewhere."

"Eleanor was so sweet and helpful. I really appreciated the help"

"Front desk Manager Eleanor the best. Very friendly and enjoyable. Also excellent customer service. Would recommend this location"