Self Storage Units near Gulfton in Houston, TX 77081

"The manager, Ms. Edwards, has exceptional customer service and has been a great help each time I’ve had questions. The reservation process was extremely easy and move-in went well. I had no issues when I needed to change the size of my unit. However, I would recommend knowing the size of the unit you need beforehand because there will be a $29 admin charge each time you rent a unit (even if you never utilize the unit, as I did). Overall, wonderful customer service and a nice, secure facility."

"Eleanor was fantastic! Great customer service !"

"Went to this location it was clean and smelt great. Also the employee was very nice and helpful providing me with exact details of the room I was renting along with other details about the kind of deal I signed up for. Not to mention very kind as well. Best customer service you can get at a storage rental. Definitely recommend this to others"

"Great place. Clean. Very helpful advice. Pleasure!"

"Eleanor Edwards at the location on 5415 Bissonnet St is a great person with a wonderful personality. She goes beyond her customer's expectations and is always happy and helpful! Highly recommend for the Bellaire Area."

"Me Eleanor was very helpful and courteous"

"A wonderful, efficient experience. Easy sign up, free van service for new clients, this facility is clean, safe and has a caring and friendly staff. Ms. Edward's and the whole Life Storage team represent the best in sales and service. Thank you. RM WM"

"Smooth check in, free use of dollies, good deals on rental, clean, and great location. Eleanor is awesome too. Very happy so far."

"Super great service from Ms. Eleanor, and very helpful! Highly recommend"

"Make sure to ask for Ms. Eleanor! She’s the best and so hospitable. She’ll get you taken care of and set up straight."

"Excellent customer service"

"Great storage facility: clean, easy access and carts available! Eleanor is fantastic!"

"Eleanor Edward’s was very professional Well organized and pleasant."

"I have been a customer of LifeStorage for 1.5 years; and a resident of Houston my entire life. When you Move, there are so many uncertainties to consider, but not once have I had a concern about the security of my family treasures. Eleanor has been such a helping hand through such a major transitional period. Not only is her customer service professional, she was very relatable and treated me as a valued person, first, then a customer. Thank you"

"Eleanor Edwards at the 5415 Bissonnet St location was extremely personable and helpful to us. She provided a great customer service experience."

"Nice clean place, good location and prices. The manager Elanor was very helpful!"

"Great place if looking to rent storage very clean and Eleanor Edward's was excellent she explained everything she was awesome was in and out quick process"

"Security was very lax... Not very comforting."

"Above and beyond service with a smile. Superb sanitizing practices and customer service - will be back sooner than later. Thanks, Eleanor Edwards!"

"Eleanor Edwards at the location on 5415 Bissonnet St is a great person with a wonderful personality. She goes beyond her customer's expectations and is always happy and helpful!"

"She is very polite and helpful!! Great customer service!!! Goes beyond your Expectations"

"Great staff"

"Store manager was very helpful and GREAT Personality"

"Very clean facility. The manager Eleanor is so friendly & helpful!"

"Eleanor is wonderful management & really clean place!!!"

"Eleanor gave me a great service she kind and friendly THANKS"

"Eleanor helped me rent my unit and did a great job! Thanks for the help."

"This was a very pleasant businesses the attendant Eleanor Edwards very professional great experience."

"Love this place! Eleanor was AMAZING!!!"

"Eleanor was very helpful!"

"Eleanor is the BEST!! Always so friendly and kind even 2 years later. Thank you for everything!!!!!"

"Had a 24hour access issue that was fixed like I was promised."

"I love this Life storage location! Eleanor is professional and always so kind and helpful. We have had several storage units here and it is the best!"

"Very clean and Eleanor is super friendly and helpful!"

"I was welcomed ms Eleanor in the front nicest lady ever, helped me my 1st time here showed me tour and gave me good insurance qoute on my belongings. Nice and friendly highly recommend short or long term"

"Ella a or was great, she remembered me from last time and was super helpful. This is my second time back and will recommend everyone to this location!!! Great space!"

"Very poor service no proper info regarding charges."

"Ms Elanor Edwards is always and forever helpful since the day I came here and that was back in February. Always kind and very helpful need more like her in the world."

"I rented many units here through the years and always return because Eleanor, the Manager is consistently courteous and professional. I drive farther because of aEleanor’s customer service."

"Great service. Eleanor at the front desk does a great job of maintaining order, making you feel welcome and that your belongings are well protected."

"Misleading advertising about hours! Nice facility and Eleanor is very helpful. I am in the process of downsizing my home and got up at 5 AM this morning, loaded a trailer so I could be there at 6 AM when the facility opens for access to my unit. The dollies they provide to get your items from the ground floor to the third floor were all locked up. I had to return home and hope it does not rain before 9:30 when they open. They should quit advertising you have access at 6 AM because you need a dolly to move your stuff and there aren’t any until 9:30 AM. Now, i will not get to my office until 11 AM instead of 8 AM. Not happy!"

"Miss Eleanor Edwards us ALWAYS very helpful."

"Great experience. The place is clean and well maintained. Staff is pleasant and knowledgeable. Eleanor Edwards the property manager…. I would give her 10 ⭐️ if I could. She went above and beyond for me 2xs. That’s more than can be said for some other places. She knows her stuff and she is on it. Go rent with her and tell her “D” sent you."

"The location for this was perfect and they had a great first month’s special making this an easy choice compared to the other storage options we evaluated. The manager Eleanor was very helpful in showing the units and even modified the unit location to make it even more convenient."

"Eleanor went out of her way to assist me with my move in. Very clean and secure."

"Eleanor was very professional and pleasant to work with. Very helpful!"

"Eleanor Edwards is always pleasant, very professional. I enjoy seeing her every month. Good customer service!"

"Super nice, and they go the extra mile"

"Lewis and Eleanor are the best! We had wonderful service and are so pleased with our choice to keep our storage here at LifeStorage!"

"Mrs Eleanor Edwards was very kind and helpful when it came to helping me. This was my first time getting my own storage space and I never had such an wonderful and Informative experience."

"Just want to give lots of kudos to Eleanor for helping us first time renters. She went above and beyond to help with getting what we needed. Eleanor was truly a blessing. Recommend Life Storage on Bissonnet if your in need of storage space."

"Eleanor and Lewis are the definition of customer service. Very detailed explanation of the facility and assisted with the right size unit that works for us. Would most definitely recommend to friends, family, and neighbors with their storage solutions! Bravo team Bissonnet 👏!"

"Eleanor was great. I felt like I was in good hands. She made sure the storage unit fit my needs and I’m so thankful. Service from the first call to sign on the dotted line was first class including the follow up phone calls."

"Eleanor Edwards was a very helpful and wonderful woman she made everything very easy. 😊"

"Great customer service and security! Thank you Ms. Edwards for a great experience. Highly recommend."

"We have our storage unit here and Eleanor has been nothing but amazing to us!!! Thank you for everything you’ve done!!"

"I’ve used this location for years and years. I’ve had an excellent experience here and I would highly recommend it to anyone looking for great storage units with excellent customer service. Eleanor has handled my account for awhile now and she is the absolute BEST!!! She’s one of the main reasons I’ve kept my belongings there for so long. Ask for her for all of your storage needs."

"Eleanor best costume servicewomen, I ever meet. She is knowledgeable, ready to answer your questions at all time, friendly and help full to new costume. Life self storage is good place to your service."

"Eleanor was such a pleasure to do business with. She’s extremely helpful, knowledgeable, and patient. It made the process enjoyable!"

"Terrible customer service.   I received notification that my auto pay didn't go through, so I called the store to see what was going on.  I called and left voicemails 5 days in row asking for a call back.  When I finally got someone on the phone, they said I now had to pay a late fee and they didn't know why the auto pay didn't go theogony...the late fee was half the cost of the unit! Do not store your things here"

"I think Eleanor Edwards was extremely professional and helpful. Thanks for the great service."

"Simply put this place is the. Est. The ambience, the cleanliness, the rapport and clean air, big windows # front desk. Those little things that people ignore are what makes this location a cut above all.  Lewis is just somebody you want to have a BBQ with and Eleanor is super patient and super knowledgeable with all those outside salesmen. I know because I was there when one guy was selling her stuff. Seriously you won't  regret it. This professional @life storage bissonnet will make your day plus they don't waste your time.  You are in and out within minutes with a padlock in hand. Need I say more, .."

"I've rented here twice, never have I experienced the service we been having lately. This lady by the name of Eleanor the "manager" is so rude. I sent my husband to pay our monthly rent. She stated she had no change ok not a problem he went to a nearby store and got the actual amount. Ok i understand most locations don't carry cash. But for her to follow him around and force him to show her our unit made him open it!! Seriously?? This is no way to be treating someone. I will definitely not be storing my items in such an environment."

"Lewis and Eleanor are awesome! Very clean and efficient. Easily checked in and made changes. Phone support was great too."

"Best customer service by Eleanor Ewards they will help you get what you need clean & very safe place i highly recommended"

"Great service!! Ms. Eleanor was awesome and is very proactive and responsive as the manager. The location is perfect for us and we are very pleased. Units were well lit, clean and the price was very affordable. Highly recommend!!!"

"I love using this Life Storage. It’s always clean & quite. And I always get better Rates at this location. Ms Eleanor is always very helpful & goes out her way to Make sure is taken care of, if I have any concerns. This is my 2nd time using them."

"Life storage has been great. Eleanor had helped me with resolving all of my needs! Thank you so much!"

"Eleanor is the best! She went above and beyond assisting me. I am so grateful for her. Thank you Eleanor!"

"Great customer service Eleanor was kind and caring"

"this storage is very clean. The staff was fantastic very helpful. The manager was very professional and answered all my questions and showed different spaces i would recommend this facility to all my family and friends"

"I love the service and professionalism at all times."

"Overall the storage facility is ok. It is supposed to be climate controlled but often is warm when we go in. They also lock up the dollies during business hours and sometimes the staff are not available to unlock them. But overall we were happy with the staff. They were always very helpful. The size of the space and the cost were reasonable. The location and security is good."

"I have been the beneficiary of excellent customer service from Ms. Eleanor Edwards, Store Manager. She has always shown professional courtesy and an exceptional attitude toward myself and with any encounter my employees. I will always recommend other customers to the Bissonnet Store."

"Reserved a unit online and it was quick and easy. Went to the store to sign paperwork and Eleanor was very polite and helpful. Storage facility is clean and reasonably priced!"

"Reserved a unit online and it was quick and easy. Went to the store to sign paperwork and Eleanor was very polite and helpful. Storage facility is clean and reasonably priced!"

"Easy to get a rental unit. Very helpful staff. Clean facility with modern conveniences."

"I have stored here since 2007 and enjoyed it. But I am disappointed in the service recently. I have asked to have lights replaced over my unit for over 6 months. One is out the the other flickers like a strobe light. They have promised several times to fix these and yet nothing ever happens. That level of disrespect for customers should not be rewarded. I plan to store elsewhere if this is not corrected within a month."

"My Family's Experience Life Storage Has Been Amazing. I Say Family Being That My Mom, Sister And Now My Family Has A Current Space At The Bissonnet Location. Ms. Eleanor Was Very Professional And Very Attentive. I'll Be Sure To Refer And Continuously Use In The Future."

"We have been at this particular location for about 8 months. Eleanor was very welcoming and thorough in her explanation of storage options when we were first shopping for a storage location. The first unit had some condensation from ac piping that we noticed on our first day of moving in. We were disappointed to have to deal with this situation but Eleanor handled it in a very professional and quality way! We are happy with our LifeStorage experience and highly recommend this location to you!"

"Great customer service. She was knowledgeable about the business and answered all of my questions. Super satisfied with the help I received and feel great that I got what I came for with no problems"

"Ms. Eleanor Edwards, the store manager, was very pleasant. She was kind and informative. She helped me find the best unit for my needs. A wonderful experience!!!"

"I have literally been on a rollercoaster for exactly one year,which lead me to store our home's contents,until we were more stable.At first glance the introduction of the staff,was definitely a 10 star rating.Their customer servicice was impeccable. They are understanding and treat their customers with respect.I appreciate the courtesy, during The COVID PANDEMIC."

"The customer service is outstanding. Very clean and organized location and very secure."

"Eleanor was professional and very patient. A wonderful experience."

"Adequate space"

"Great customer service"

"Very helpful and friendly staff. Thank you, Fred!"

"The place is really clean and Ms. Eleanor is the bomb! Shes extremely professional and helpful. I feel safe whenever I need to visit my unit."