A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Join our Wait List!
Please provide your contact information below, and we'll notify you when the space you're looking for is available.
Required fields are indicated with an asterisk (*)
An error has occurred! Please address the following errors and re-submit the form.
Life Storage is proud to offer convenient and secure storage solutions in Houston, TX near Memorial City. Our facility is located at 10700 Katy Freeway and offers a wide range of storage unit sizes, climate-controlled storage, and 24-hour access. Our team is committed to providing the best storage experience in Houston, and we strive to make your move-in process as smooth as possible.
At Life Storage, you’ll find a variety of storage unit sizes to accommodate your needs, from small 5x5 units to large 10x30 units. We also offer temperature-controlled storage units to protect your items from extreme temperatures and humidity. Our facility is monitored by 24-hour video surveillance and is accessible with a personalized key code. Our team is always available to help you find the right storage solution for your needs.
We understand that everyone’s storage needs are unique, which is why we offer a variety of storage unit sizes to choose.
13300 W Little York RdHouston, TX 770416.6 Miles Away
Customer Reviews - Life Storage #838, Houston
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"After scheduling a reservation I had to reschedule several times. The ladies in the office were very understanding and very punctual with follow ups. Once I made it to the facility to check out the unit I was welcomed as soon as I walked in. The property was secure and very clean. They quickly pull up my information and took me to check out a few units. I am looking to move in Feb so I'll check back after i declutter and have a better idea of the space I'll need. Thank you to the wonderful ladies for making this process as smooth as possible."
"Dawn and Elizabeth were both amazing with their customer service and happy attitude as soon as I walked in. Elizabeth showed me 3 units when I wasn’t sure on what decision to make. Made the process very easy. Definitely recommend this location! Super sweet !"
"We’ve been customers here for sometime. It’s been easy to come and go as we please. Today was my first time needing to go into the office- I was greeted by Dawn who helped me out quickly and effortlessly. Glad to see they have a high-quality customer service rep to assist their clients when problems arise. Thanks Dawn"
"Kimberly B And Dawn Thomas were so pleasant and great to do business with. Never knew people like this still exist. Awesome experience and will keep my storage at this facility until I'm ready to purchase my townhouse."
"Ms. Dawn called to verify when I would be security my unit. Help me change my access code to a reasonable one I could remember. Also, made sure I had a lock in the unit and even know how to use it."
"We have used Life Storage before when we moved to TX from Northwest US. This time we needed a 10' x 30' unit for general storage and Dawn helped us acquire one while being friendly, courteous, and professional!
We also chose this location since it was one of the few Life Storage Locations in Houston that provide package acceptance services."
"We have rented for several years at the Katy Freeway location near Gessener and have had the ceiling cave in with water damage and 2 break in’s. We discovered a break-in on 9/26/21 with several things stolen. The manager was not helpful and made assumptions that it was my fault. She never offered any help and then left and closed the office. I asked if there had been other break-in’s and she said no and said they send an email to renters if there are. I’ve not received any notifications and reading these ratings are hearing of break-in’s at my location for the first time. It appears there are people using the units to live in as well. The way the recent break-in occurred it appears to be someone onsite who has time to case the units. This is not Fort Knox and the people who work there know how to dismantle the doors and panels to access the units without disturbing the locks."
"Dawn and Kyle are kind, courteous in this process. Their efforts made the process quick and easy. I would recommend 10 times out of 10, and I would definitely use this company again for any of my moving needs in the Houston Area (especially CityCentre and Memorial Village)."
"Horrible customer service! They never answer the phone or emails. Dawn, the manager, is so unprofessional and rude. The have climate controlled units but it's still pretty warm in those units. Another customer there informed me his unit was broken into. The regional manager, Julio, I believe his name was isn't any better. Save yourself the hassle and go elsewhere."
"My boss rented a unit and when I pulled up to Life Storage, they had everything ready, she was expecting me at the front desk and very happily pointed me to the new Storage unit."
"Zero stars. I was robbed just a couple of days ago and call them. They told me that the cameras don't work, and they can't do nothing about it. They even told me that I shouldn't call the insurance because they were not gonna help me. And that they think I auto robbed myself. How in Earth I would do that. Incompetent people seriously. Save yourself and look somewhere else, they won't help you at all if something similar happens to you. Worst customer service ever."
"My unit was also broken into. My lock was cut off and replaced with a “Life Storage” branded lock. Interesting. I was charged to cut the thief’s lock off, I was also charged to purchase a new lock. I have made several attempts to call the front office and the corporate office to get a refund and cannot get anyone to talk to me. I have sent in multiple emails to their “contact us” form online and still cannot get refunded for their absolute failure to provide a secure facility.
The employee informed me that there was 80 units broken into one night recently. I asked why all of the renters weren’t notified so that they could check their units, and the employee shrugged and said Life Storage isn’t going to call you about a large security breach and run the risk of deterring future renters from renting,"
"'MANY break-ins' is what I was told by manager when I discovered mine was among them. Was never notified and given an opportunity to check my things or access evidence in the camera 3 ft infront of my unit.
Also, while waiting for break time to be over 3 times in the same day, I witnessed what appeared to be semi permanent residents leaving on bicycle. This is in addition to a 1st hand admission of one of these residents.
Go any place but here, unless you are hoping to file an insurance claim which will never bear fruit."
"No one ever answers the phone. So frustrating. Once we made contact and got in, our personal lock had been changed and our 60" Samsung TV and 3k generator had been stolen. Both manager and employee were no help nor did they seem concerned."
"Dawn is the manager here, and she is AWESOME and always helpful and happy!
I just signed up today and tried uhaul but they were rude and disorganized.
Life Storage and Dawn were quick, easy and very helpful!
Glad I found this place!!!"
"Great service; they made everything super easy, and checking in was quick. Dawn explained everything really clearly, and I was actually pretty surprised by how simple everything was."
"I have had multiple units there for years. I'm originally from Buffalo so when Irma moved in from Buffalo it was a great match. The facility is great, and constructed better than anything else in the area.
This review is for Dawn Thomas. We are in the process of moving, and actually have 3 more units in Baton Rouge currently. Dawn has always gone up and beyond to help since she's been there. Most recently facilitating us moving in and out of 7 units during this transition period.
Tremendous personality, more than willing to provide class A customer service always. As I have found out, nothing goes on around there that she doesn't know about on he watch.
She gets a a big 5 star rating in my book!!!!!
D R Wincott"
"Bonita was super helpful in switching over my lease!! Super quick and efficient. I've always trusted lifestorage for my belongings over any other storage center."
"I paid $40 one month next month 60 what's next? Do not ask to speak to a manager or somebody to talk about it because they say it's unappropriate for you to call the manager and you have to wait for them to call you that the policy."
"This is a wonderful place. I have had a space here for 10 years. It is clean, convenient, and Dawn and the rest of the staff is top notch. Would recommend this place to anyone."
"Life storage #838
10114 Katy fwy
Houston, tx 77043
Dawn has great customer service and is very friendly with everyone she talk me in to getting a storage unit"
"It was so very easy to set up my shipment from California to Houston even though I could not be there when the shipment arrived. My sister met the shipment and the LifeStorage rep made the whole process seamless. Great job! Thank you. "
"thank you so much - moving from SoCal where it is dry no rain i was concerned my storage locker would leak during the texas storms. All my things were safe secure and dry! I have never stored any of my belongings before and you made me feel very comfortable and safe. I would totally use Bob's storage again and recommend the location I used to everyone! Thanks Uncle Bob!"
"Friendly people at both locations I've been to. They seem to be happy to be at work and not just putting in the hours. Giving me a moving truck to use for free was quite a bonus and much appreciated. It allowed me to move all my items in one trip and not take all day. "
"I have been storing with Uncle Bob's since 2011 and they are great. From billing, to staff, to a clean facility I have always been extremely satisfied!! "
"Manager and previous Assistant Manager at property were absolutely awesome. They were always helpful, personable and friendly. I hated to leave and even though I moved to other side of Houston, if I need storage again I would come back to this location. Great people and very good property."
"People love great service and when you have a great product to compliment that, it is a luxury. That's what you get at the Interstate 10 location, for sure! "
"The associates at the store I am at are great. Amanada who was promoted is wonderful as well as the store manager. I would like to see Uncle Bob's spend the money to repair the drinking fountain and the unit I moved out of had a loose ceiling tile. I am still in another unit at the same location and it is in perfect condition."
"Amanda at your facility on the Katy Freeway west of Gessner was extremely personable and helpful. She has a very sunny disposition and a joy to work with."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Memorial City
Our self storage facility on Katy Fwy is located east of the Sam Houston Tollway, between Conrad Sauer Dr and Gessner Rd, near Bendwood Park. Click here for directions to this Life Storage.
At Life Storage Facility #838, we offer great property security systems and clean, affordable storage units to rent for the residents of Memorial City, Briar Forest, River Oaks, Rice Military, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental