A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
13300 W Little York RdHouston, TX 770416.6 Miles Away
Customer Reviews - Life Storage #838, Houston
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Ms. Dawn called to verify when I would be security my unit. Help me change my access code to a reasonable one I could remember. Also, made sure I had a lock in the unit and even know how to use it."
"We have used Life Storage before when we moved to TX from Northwest US. This time we needed a 10' x 30' unit for general storage and Dawn helped us acquire one while being friendly, courteous, and professional!
We also chose this location since it was one of the few Life Storage Locations in Houston that provide package acceptance services."
"We have rented for several years at the Katy Freeway location near Gessener and have had the ceiling cave in with water damage and 2 break in’s. We discovered a break-in on 9/26/21 with several things stolen. The manager was not helpful and made assumptions that it was my fault. She never offered any help and then left and closed the office. I asked if there had been other break-in’s and she said no and said they send an email to renters if there are. I’ve not received any notifications and reading these ratings are hearing of break-in’s at my location for the first time. It appears there are people using the units to live in as well. The way the recent break-in occurred it appears to be someone onsite who has time to case the units. This is not Fort Knox and the people who work there know how to dismantle the doors and panels to access the units without disturbing the locks."
"Dawn and Kyle are kind, courteous in this process. Their efforts made the process quick and easy. I would recommend 10 times out of 10, and I would definitely use this company again for any of my moving needs in the Houston Area (especially CityCentre and Memorial Village)."
"Horrible customer service! They never answer the phone or emails. Dawn, the manager, is so unprofessional and rude. The have climate controlled units but it's still pretty warm in those units. Another customer there informed me his unit was broken into. The regional manager, Julio, I believe his name was isn't any better. Save yourself the hassle and go elsewhere."
"My boss rented a unit and when I pulled up to Life Storage, they had everything ready, she was expecting me at the front desk and very happily pointed me to the new Storage unit."
"Zero stars. I was robbed just a couple of days ago and call them. They told me that the cameras don't work, and they can't do nothing about it. They even told me that I shouldn't call the insurance because they were not gonna help me. And that they think I auto robbed myself. How in Earth I would do that. Incompetent people seriously. Save yourself and look somewhere else, they won't help you at all if something similar happens to you. Worst customer service ever."
"My unit was also broken into. My lock was cut off and replaced with a “Life Storage” branded lock. Interesting. I was charged to cut the thief’s lock off, I was also charged to purchase a new lock. I have made several attempts to call the front office and the corporate office to get a refund and cannot get anyone to talk to me. I have sent in multiple emails to their “contact us” form online and still cannot get refunded for their absolute failure to provide a secure facility.
The employee informed me that there was 80 units broken into one night recently. I asked why all of the renters weren’t notified so that they could check their units, and the employee shrugged and said Life Storage isn’t going to call you about a large security breach and run the risk of deterring future renters from renting,"
"'MANY break-ins' is what I was told by manager when I discovered mine was among them. Was never notified and given an opportunity to check my things or access evidence in the camera 3 ft infront of my unit.
Also, while waiting for break time to be over 3 times in the same day, I witnessed what appeared to be semi permanent residents leaving on bicycle. This is in addition to a 1st hand admission of one of these residents.
Go any place but here, unless you are hoping to file an insurance claim which will never bear fruit."
"No one ever answers the phone. So frustrating. Once we made contact and got in, our personal lock had been changed and our 60" Samsung TV and 3k generator had been stolen. Both manager and employee were no help nor did they seem concerned."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Memorial City
Our self storage facility on Katy Fwy is located east of the Sam Houston Tollway, between Conrad Sauer Dr and Gessner Rd, near Bendwood Park. Click here for directions to this Life Storage.
At Life Storage Facility #838, we offer great property security systems and clean, affordable storage units to rent for the residents of Memorial City, Briar Forest, River Oaks, Rice Military, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental