Life Storage Facility #396
- 2010 Wilcrest Drive Houston, TX 77042
- (713) 978-7867
- 4.59 out of 5 (24 Reviews)
- Storage UnitsUnits
- Hours & AccessHours
- Features & InfoInfo
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- Size/Type
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Office & Access Hours for Life Storage #396, Houston
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Office Hours
- Today: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Mon-Fri: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Saturday: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
- Sunday: 12:00 pm - 4:00 pm
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Access Hours
- Daily: 5:00am—10:00pm
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Closings
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Storage Facility Features
- Climate Controlled Storage Units
- Use our Moving Van or Truck Free with Storage Rental!
- Extended Access Hours
- Surveillance Cameras
- Fenced & Lighted
- Vehicle/Boat Parking
- 54' Truck Access
- Boxes & Packing Supplies Sold Here
- Elevator available
- Hand carts available
- Customer deliveries accepted
- Month-to-month storage rental
- 24-hour emergency service
- Online account management
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Rental Requirements
- Insurance required
- Storage insurance available (third party)
- $25 admin fee for new rentals
- Payments due on 1st of the month
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Payment Methods
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment
- Online payment
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Vehicle Storage Available
- Vehicle Title required
- Vehicle Registration required
- Must be in running condition/on trailer
- Sales Tax on Vehicle Storage
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Climate Controlled Storage Units
Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here. -
Use our Moving Van or Truck Free with Storage Rental!
When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here. -
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key! -
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers. -
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience. -
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here. -
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers. -
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Life Storage #396, Houston ‐ Features & Info
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We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Write a Review -
- Overall Rating for Life Storage in Houston (#396)
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- Ken from Houston, TX
"I absolutely enjoyed storing my things at your location... and did so for more than 20-years.We're term customers and must say, you exceeded our expectations and I'd recommend you to the POPE. Good luck, and thanks so much for your existence. Ken and Dixie B Brenham, Texas"
July 23, 2018 -
- Marquiz from Stafford, TX
"Manager Linda at the Houston (wilcrest) location is the best, I’ve been with this location almost two years and she has always taken care of all questions and concerns. She gets a 10 out of 10 overall as manager of this location always nice and courteous."
March 31, 2018 -
- Jack from Brandon, MS
"In had the unit for 5 years. Billing was efficient and easily delt with while i was overseas"
February 23, 2017 -
- Thomas from Houston, TX
"The only negative I've ever had with your company is that the elevators are a pain to use. However, since I have taken a much larger space on the 1st floor I will never have to worry about that again. "
November 23, 2016 -
- Patricia from Houston, TX
"I wanted to let you know that Linda is always more than helpful and very kind. I appreciate her."
October 15, 2016 -
- Sherry from Houston, TX
"The young lady was very helpful and she even remembered my name from our phone conversation. "
September 19, 2016 -
- Diana from Houston, TX
"Linda was great - explained everything and was very helpful. Overall great service and facility."
June 01, 2016 -
- from Houston, TX
"My expectations were meet and exceeded. I was unsure of the process prior to arrival and the attendant (Linda) was helpful, informative, and extremely nice. I would not hesitate to recommend Uncle Bob [Life Storage] to anyone. "
April 14, 2016 -
- Stephanie from Houston, TX
"I've had the most absurd experience working with Manager Linda. She was not helpful nor knowledgeable or capable of resolving my concerns relating to online access to paying my monthly storage fee. She informed me that she'd mail an automatic payment form and she never did. I've been inconvenienced and late fees have been applied to my account due to the lack of service. I've been storing with this facility for 3 years and have never encountered such absurdities with the former manager. "
November 05, 2015 -
- Sandra from Houston, TX
"I left for vacation in August and went at different times to pay my rent for September. The sign was always at the door saying they would be back at certain time and they never got back on time. I usually waited 15 minutes beyond the time they said they would be back but I couldn't wait. This happened about 4 times before I left. Then I asked someone to go pay for me and the same thing happened. I finally was able to pay after I returned which was after the 5th ,explained situation, your employee was very rude, I paid the late charge and I moved out. I had rented the unit for over 15 years and service has really gotten very bad since storage unit was changed to Uncle Bobs [Life Storage]. Needless to say I will not rent rent there again and will not recommend it. "
September 24, 2015 -
- Tiffany from Fulshear, TX
"Eric and I aren't there often, but the people who do help us over the phone are great help! "
August 28, 2015 -
- Peri from Houston, TX
"Our favorite employee was transferred from the Wilcrest location to Highway 6. Not sure why, but she was great. Her name was Sylvia. "
August 27, 2015 -
- Cherry from Houston, TX
"Sylvia was very helpful. I went into the office several times during a 1-wk period. Although you did not have a climate controlled unit available, Sylvia put my name on a contact list and let me know when one did become available. I found Sylvia to be very friendly and showed sincere interest in servicing my needs. The morning we moved most of our things in was a little chaotic (traffic around the unloading area) but that is probably the norm for a Saturday morning. ONE ISSUE: THE ELEVATORS ARE TOO TEMPERAMENTAL. WE WOULD INPUT THE ACCESS CODE. DOOR WOULD EVENTUALLY OPEN. WE WOULD GET ON, PRESS 4 AND THE ARROW KEY, AND NOTHING WOULD HAPPEN. THIS PART OF THE PROCESS WAS VERY AGGRAVATING. WE WERE PAYING MOVERS BY THE HOUR."
July 29, 2015 -
- Nanette from Houston, TX
"Sylvia was extremely knowledgeable, pleasant and easy to work with. "
June 26, 2015 -
- Jessica from Houston, TX
"No, everything went well in the year I was there. Thanks! "
July 23, 2014 -
- Gregg from Houston, TX
"Your manager was courteous and helpful. I have units in two locations. The new managers in both locations are super."
June 27, 2014 -
- Richard from Houston, TX
"Great team at the Wilcrest location! Super helpful, knowledgeable and always friendly. And t location is the cleanest storage facility I have ever rented. "
June 26, 2014 -
- J.R. from Alvin, TX
"I needed a parking space for my trailer. One was available. The space is fine, not as easy as I'd like to pull into or out of. I've asked for a better one when it becomes available."
May 29, 2014 -
- Thai Bay from Houston, TX
"The only issue I had was the elevator, like any other elevators they all have problems."
March 01, 2014 -
- June from Houston, TX
"Old trucks, one with flat tires, are stored along the fence line. It makes the whole place look shabby."
March 01, 2014 -
- Ingrid from Houston, TX
"Associate was very helpful and friendly. Answered all my questions and helped me out a lot."
February 28, 2014 -
- Lorenz from Houston, TX
"Sometimes, there is a deficiency of carts. But, I understand that surges do occur."
February 28, 2014 -
- Jonathan from Houston, TX
"How about a general trash container on the bottom floor by each elevator."
February 17, 2014 -
- Fred from Houston, TX
"I had no greater expectations and was totally satisfied with what I received."
January 28, 2014
Customer Reviews - Life Storage #396, Houston
Serving Houston and Briarforest
Our self storage facility on Wilcrest Drive is located west of the Sam Houston Tollway, between Briar Forest Dr and Olympia Rd, near Walnut Bend Elementary School. Click here for directions.
At Life Storage Facility #396, we offer great property security systems and clean, affordable storage units to rent for the residents of Briarforest, Chinatown, Sharpstown, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
