Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #396, Houston
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
4.65 out of 5
based on 29 of our most recent Reviews
Huy from sugar land, TX
5.0 out of 5
"I've never had any issues with the staff. They are amazing and so nice every time I needed anything! I moved out of one unit but signed up for a smaller one (consolidating purposes), even though it's further than where I moved, it is worth knowing my unit is taken care of with such awesome staff! Thank you LS!"
Review posted on August 23, 2019
Dana from Houston, TX
5.0 out of 5
"The manager at this location helped me get my storage unit. She was very nice and courteous."
Review posted on April 26, 2019
Barbara from Houston, TX
5.0 out of 5
"Great staff, condition of propety, value for price."
Review posted on March 21, 2019
Barbara from Houston, TX
5.0 out of 5
"With manager I always encounter all your employees should be like her. Thanks for being there when I needed a caring and professional storage"
Review posted on January 23, 2019
Melinda from Seabrook, TX
4.8 out of 5
"Associate was very helpful. I had picked the wrong size unit online. She helped pick the right one. She was very friendly. Elevator was broken when we had to move, but it happens, just used the other one. Always had a cart to move our things. Well lit and clean. The only thing that was unsatisfactory, was the restroom needed attention."
Review posted on October 19, 2018
Ken from Houston, TX
5.0 out of 5
"I absolutely enjoyed storing my things at your location... and did so for more than 20-years.We're term customers and must say, you exceeded our expectations and I'd recommend you to the POPE. Good luck, and thanks so much for your existence.
Ken and Dixie B
Brenham, Texas"
Review posted on July 23, 2018
Marquiz from Stafford, TX
5.0 out of 5
"Manager Linda at the Houston (wilcrest) location is the best, I’ve been with this location almost two years and she has always taken care of all questions and concerns. She gets a 10 out of 10 overall as manager of this location always nice and courteous."
Review posted on March 31, 2018
Jack from Brandon, MS
4.2 out of 5
"In had the unit for 5 years. Billing was efficient and easily delt with while i was overseas"
Review posted on February 23, 2017
Thomas from Houston, TX
5.0 out of 5
"The only negative I've ever had with your company is that the elevators are a pain to use. However, since I have taken a much larger space on the 1st floor I will never have to worry about that again. "
Review posted on November 23, 2016
Patricia from Houston, TX
5.0 out of 5
"I wanted to let you know that Linda is always more
than helpful and very kind. I appreciate her."
Review posted on October 15, 2016
Sherry from Houston, TX
5.0 out of 5
"The young lady was very helpful and she even remembered my name from our phone conversation. "
Review posted on September 19, 2016
Diana from Houston, TX
5.0 out of 5
"Linda was great - explained everything and was very helpful. Overall great service and facility."
Review posted on June 01, 2016
from Houston, TX
5.0 out of 5
"My expectations were meet and exceeded. I was unsure of the process prior to arrival and the attendant (Linda) was helpful, informative, and extremely nice. I would not hesitate to recommend Uncle Bob [Life Storage] to anyone. "
Review posted on April 14, 2016
Stephanie from Houston, TX
2.1 out of 5
"I've had the most absurd experience working with Manager Linda. She was not helpful nor knowledgeable or capable of resolving my concerns relating to online access to paying my monthly storage fee. She informed me that she'd mail an automatic payment form and she never did. I've been inconvenienced and late fees have been applied to my account due to the lack of service. I've been storing with this facility for 3 years and have never encountered such absurdities with the former manager. "
Review posted on November 05, 2015
Sandra from Houston, TX
2.8 out of 5
"I left for vacation in August and went at different times to pay my rent for September. The sign was always at the door saying they would be back at certain time and they never got back on time. I usually waited 15 minutes beyond the time they said they would be back but I couldn't wait. This happened about 4 times before I left. Then I asked someone to go pay for me and the same thing happened. I finally was able to pay after I returned which was after the 5th ,explained situation, your employee was very rude, I paid the late charge and I moved out. I had rented the unit for over 15 years and service has really gotten very bad since storage unit was changed to Uncle Bobs [Life Storage]. Needless to say I will not rent rent there again and will not recommend it.
"
Review posted on September 24, 2015
Tiffany from Fulshear, TX
4.8 out of 5
"Eric and I aren't there often, but the people who do help us over the phone are great help! "
Review posted on August 28, 2015
Peri from Houston, TX
4.8 out of 5
"Our favorite employee was transferred from the Wilcrest location to Highway 6. Not sure why, but she was great. Her name was Sylvia. "
Review posted on August 27, 2015
Cherry from Houston, TX
4.4 out of 5
"Sylvia was very helpful. I went into the office several times during a 1-wk period. Although you did not have a climate controlled unit available, Sylvia put my name on a contact list and let me know when one did become available. I found Sylvia to be very friendly and showed sincere interest in servicing my needs. The morning we moved most of our things in was a little chaotic (traffic around the unloading area) but that is probably the norm for a Saturday morning. ONE ISSUE: THE ELEVATORS ARE TOO TEMPERAMENTAL. WE WOULD INPUT THE ACCESS CODE. DOOR WOULD EVENTUALLY OPEN. WE WOULD GET ON, PRESS 4 AND THE ARROW KEY, AND NOTHING WOULD HAPPEN. THIS PART OF THE PROCESS WAS VERY AGGRAVATING. WE WERE PAYING MOVERS BY THE HOUR."
Review posted on July 29, 2015
Nanette from Houston, TX
5.0 out of 5
"Sylvia was extremely knowledgeable, pleasant and easy to work with. "
Review posted on June 26, 2015
Jessica from Houston, TX
5.0 out of 5
"No, everything went well in the year I was there. Thanks!
"
Review posted on July 23, 2014
Gregg from Houston, TX
5.0 out of 5
"Your manager was courteous and helpful. I have units in two locations. The new managers in both locations are super."
Review posted on June 27, 2014
Richard from Houston, TX
5.0 out of 5
"Great team at the Wilcrest location!
Super helpful, knowledgeable and always friendly. And t location is the cleanest storage facility I have ever rented.
"
Review posted on June 26, 2014
J.R. from Alvin, TX
4.6 out of 5
"I needed a parking space for my trailer. One was available. The space is fine, not as easy as I'd like to pull into or out of. I've asked for a better one when it becomes available."
Review posted on May 29, 2014
Thai Bay from Houston, TX
4.5 out of 5
"The only issue I had was the elevator, like any other elevators they all have problems."
Review posted on March 01, 2014
June from Houston, TX
3.4 out of 5
"Old trucks, one with flat tires, are stored along the fence line. It makes the whole place look shabby."
Review posted on March 01, 2014
Ingrid from Houston, TX
5.0 out of 5
"Associate was very helpful and friendly. Answered all my questions and helped me out a lot."
Review posted on February 28, 2014
Lorenz from Houston, TX
4.7 out of 5
"Sometimes, there is a deficiency of carts. But, I understand that surges do occur."
Review posted on February 28, 2014
Jonathan from Houston, TX
4.9 out of 5
"How about a general trash container on the bottom floor by each elevator."
Review posted on February 17, 2014
Fred from Houston, TX
4.8 out of 5
"I had no greater expectations and was totally satisfied with what I received."
Review posted on January 28, 2014
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Our self storage facility on Wilcrest Drive is located west of the Sam Houston Tollway, between Briar Forest Dr and Olympia Rd, near Walnut Bend Elementary School. Click here for directions.
At Life Storage Facility #396, we offer great property security systems and clean, affordable storage units to rent for the residents of Briarforest, Chinatown, Sharpstown, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
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