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Storage Units near Briarforest in Houston, TX 77042

Life Storage - Houston

2010 Wilcrest Drive Houston, TX 77042

  • Climate Controlled
  • 24/7 Surveillance
  • Extended Access Hours
  • Rent Now - Instant Access

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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #396, Houston

We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Tommy Marsh (on Google) at Life Storage, Houston, TX (#396)

"First of all, huge shout out to Renee at store #396! She has been the picture of professionalism and courtesy. Her customer service is top shelf and her attitude is amazingly positive. She helped my family and I over the course of a month trying to get all the pieces in place moving from Maine. The majority of our communication took place over email and phone and once I met her I could tell she was going to go above and beyond to make sure we were comfortable and had everything we needed. The location is secure and I felt like my belongings would be safe under Renee’s ever-watchful eyes! If you need vet need anything stored, come talk to Renee!!! Thanks again!!!"

November 11, 2021
Rated 5.0 out of 5 stars Amanda Lee (on Google) at Life Storage, Houston, TX (#396)

"Great experience! Renee and Chris took great care of me. Very knowledgeable, very helpful and friendly! Highly recommend this location."

October 30, 2021
Rated 5.0 out of 5 stars StaySharp BarberShop (on Google) at Life Storage, Houston, TX (#396)

"Rene is AMAZING. Impeccable customer service. I know I’m in good hands with her!!!!"

October 28, 2021
Rated 5.0 out of 5 stars josh vasquez (on Google) at Life Storage, Houston, TX (#396)

"Great people and helpful."

October 27, 2021
Rated 5.0 out of 5 stars Justin Harris (on Google) at Life Storage, Houston, TX (#396)

"Renee was great. Always goes out her way to accommodate. Stays late, never complains. Clean spaces, great location"

October 09, 2021
Rated 5.0 out of 5 stars Bryan Boda (on Google) at Life Storage, Houston, TX (#396)

"Highly recommend this place"

September 24, 2021
Rated 5.0 out of 5 stars Jason Dickerson (on Google) at Life Storage, Houston, TX (#396)

"I am so glad I found this place. Every other storage facility I've tried has been a nightmare, but Tolu helped me get just the space I needed at a reasonable price, and they had all the boxes and moving supplies I needed! I would recommend this place to anyone!!!"

September 01, 2021
Rated 5.0 out of 5 stars V Garcia (on Google) at Life Storage, Houston, TX (#396)

"Super great and helpful staff member!! Highly recommend."

September 01, 2021
Rated 5.0 out of 5 stars Police Happenings (on Google) at Life Storage, Houston, TX (#396)

"Excellent customer service! Renee and Tolu were very helpful and friendly. Will highly recommend Life Storage to friends and family."

August 31, 2021
Rated 5.0 out of 5 stars Jennifer Shockley (on Google) at Life Storage, Houston, TX (#396)

"Love the customer service here! Renee was extremely helpful when needed. Highly recommend!"

August 23, 2021
Rated 5.0 out of 5 stars Elias Fuentes (on Google) at Life Storage, Houston, TX (#396)

"This place is very clean and safe. Staff is very helpful."

August 13, 2021
Rated 5.0 out of 5 stars Steve Clanton (on Google) at Life Storage, Houston, TX (#396)

"The Management is AMAZING! Always on top of everything!"

July 17, 2021
Rated 5.0 out of 5 stars Ashley Fuller (on Google) at Life Storage, Houston, TX (#396)

"Customer service at it's finest! Renee was wonderful, extremely knowledgeable and an overall delight to deal with. Thank you for taking some of the stress out of an overwhelming situation."

July 14, 2021
Rated 5.0 out of 5 stars Sherry Lakey (on Google) at Life Storage, Houston, TX (#396)

"Renee Killough is an amazing store manager, she made sure I had everything I needed and understood the process."

July 14, 2021
Rated 5.0 out of 5 stars Roy Horan (on Google) at Life Storage, Houston, TX (#396)

"Returned a UHAUL trailer and service was fantastic. They did it all."

June 22, 2021
Rated 5.0 out of 5 stars A Thompson (on Google) at Life Storage, Houston, TX (#396)

"Renee THANK YOU!!!!"

May 02, 2021
Rated 5.0 out of 5 stars Franklin Family (on Google) at Life Storage, Houston, TX (#396)

"5 stars for 5 star service"

May 02, 2021
Rated 5.0 out of 5 stars J Turner (on Google) at Life Storage, Houston, TX (#396)

"Great experience"

May 02, 2021
Rated 5.0 out of 5 stars L Carter (on Google) at Life Storage, Houston, TX (#396)

"Great service Renee"

May 02, 2021
Rated 5.0 out of 5 stars Dala Guy (on Google) at Life Storage, Houston, TX (#396)

"This place is absolutely amazing. The new manager Renee has done an amazing job in keeping up with the place and ensuring my stuff stayed protected. Most definitely would refer to a friend."

April 24, 2021
Rated 5.0 out of 5 stars Tina Kirksey (on Google) at Life Storage, Houston, TX (#396)

"Reasonable prices for climate controlled storage."

March 31, 2021
Rated 4.6 out of 5 stars Iolanda (on LifeStorage.com) at Life Storage, Houston, TX (#396)

"I just wish the unit per se had a power outlet making it easy for me to use a small fan when I go there to move/change/organize my belongings time to time. Thank you!"

March 27, 2021
Rated 5.0 out of 5 stars Tiffany Morgan (on Google) at Life Storage, Houston, TX (#396)

"Linda was fantatsic. She made it easy for me during my rough time. I appreciate help and professionalism"

March 21, 2021
Rated 2.0 out of 5 stars Judith Wingo (on Google) at Life Storage, Houston, TX (#396)

"The hall ways are dirty and the carts are all broken."

February 02, 2021
Rated 5.0 out of 5 stars Aja. H (on Google) at Life Storage, Houston, TX (#396)

"Linda was amazing with finding a unit for my husband and I to storage a few things. She was able to assist us with the perfect space along with a few moving accessories which came at a great price."

January 19, 2021
Rated 1.0 out of 5 stars Mia Coleman (on Google) at Life Storage, Houston, TX (#396)

"No one is answering the phone and I’ve been trying to cancel my storage for weeks now. Meanwhile they keep sending me late fees and not responding to me."

December 31, 2020
Rated 1.0 out of 5 stars Ms R. (on Yelp) at Life Storage, Houston, TX (#396)

"DO NOT RENT FROM THIS LOCATION. LINDA DUGAS THE MANAGER IS DISHONEST AND MARKS EVERYONE'S CREDIT!!!!!. This place will say that you did not retrieve all items also non-payment and send it to collections. Check out all of the BBB complaints. Also Linda listed on my credit report that it was due to a natural disaster. How is that possible? I have proof of payments, pictures of empty storage unit ,pictures of said storage items  inside of unit upon storing and those same items placed inside my home currently. Per Linda the items went to the auction. That is not possible nor is the balance if one month is only $70 dollars with late fees, then how is it possible to have a balance of $225.00? She does not respond to calls. I have disputed charges,  emailed  CEO's,  contact the TX Attorney General and contacted the BBB."

December 28, 2020
Rated 1.0 out of 5 stars Ms R. (on Yelp) at Life Storage, Houston, TX (#396)

"DO NOT RENT FROM LIFE STORAGE. This facilities manager Linda Dugas, does not  honour her words. She purposely sent a erroneous bill to collections. I conversed with Linda on 2 seperate occasions and she nvr rectified the situation each time reassuring that it was an oversight. ALSO PER MY CREDIT REPORT IT WAS REPORTED AS A NATURAL DISASTER.  SOUNDS LIKE FRAUD.....  I have contact the  BBB, TEXAS ATTY GEN, CONSUMER FIN PROTECTION.  Apparently it's a common issue. READ BBB COMPLAINTS. Linda has yet to make contact since I reached out 2dys prior.  Also to The CEO Joseph V. Saffire,  CFO, Andrew J. Gregoire,  COO, Edward K. Killeen."

December 04, 2020
Rated 5.0 out of 5 stars Terri Campbell (on Google) at Life Storage, Houston, TX (#396)

"Sam and Linda have great attitudes and provide great service!"

December 01, 2020
Rated 3.0 out of 5 stars Arnaldo Rafael Rambert Maestre (on Google) at Life Storage, Houston, TX (#396)

"Does the work"

November 29, 2020
Rated 5.0 out of 5 stars everythangButtter Channel (on Google) at Life Storage, Houston, TX (#396)

"Linda and Sam was awesome help!!!"

November 17, 2020
Rated 1.0 out of 5 stars Tuck, Jeremiah (on Google) at Life Storage, Houston, TX (#396)

"Got locked in the elevator once. Location will deny you access without warning for maintenance or any random thing. Power outages. On-site staff hard to find if available on-site at all."

November 09, 2020
Rated 2.0 out of 5 stars Brandon Letts (on Google) at Life Storage, Houston, TX (#396)

"Great staff! However, using the place is nearly impossible due to a lack of carts. Meet Captain Ahab and old Iron Sides, the only two carts in the entirety of building B, which has 4 floors. Both carts are broken. Totally unacceptable that I can be one of two people here and have to carry every box individually to my unit."

October 10, 2020
Rated 5.0 out of 5 stars Brey F. (on Yelp) at Life Storage, Houston, TX (#396)

"Linda was amazing. I needed storage because of a breakup (so you know I was a little emotional) she genuinely cared and wanted to help me look for my best option to maintain my belongings while I went through this tough time. She is a sweetheart. Excellent service."

September 17, 2020
Rated 5.0 out of 5 stars Carrie Stowell (on Google) at Life Storage, Houston, TX (#396)

"Linda made the rental process delightful and easy. She called me in advance to see if I had any questions. While working on my lease documents she gracefully handled multiple customer interruptions. Although this storage is only a short term need I will definitely keep this team in mind for future use."

August 10, 2020
Rated 5.0 out of 5 stars Gerardo Arizmendi (on Google) at Life Storage, Houston, TX (#396)

"Great place, highly recommended :D"

June 17, 2020
Rated 5.0 out of 5 stars marcela Ganem (on Google) at Life Storage, Houston, TX (#396)

"Linda was super sweat and very helpful and we go the account setup super quickly and got the storage unit set up the same day"

February 08, 2020
Rated 5.0 out of 5 stars Ismar Setiadi (on Google) at Life Storage, Houston, TX (#396)

"Excellent services from Ms. Linda"

February 01, 2020
Rated 5.0 out of 5 stars Matthew A Jackson (on Google) at Life Storage, Houston, TX (#396)

"Definitely the best storage facility I have used. Much better than the 3 previous ones that I have used. I would highly recommend Life Storage."

January 11, 2020
Rated 3.0 out of 5 stars Dana Lott (on Google) at Life Storage, Houston, TX (#396)

"Great place for a storage, but my only concern is there are no up to date loading cart to help bring my container and stuff to my storage unit. Can at least three new or fairly used cart be there to use, you do have cameras watching your building, so you would be aware of if anyone stole your carts."

January 02, 2020
Rated 4.0 out of 5 stars Gynnie Smith (on Google) at Life Storage, Houston, TX (#396)

"The lady at the front desk is so friendly smiles she's very informative I enjoy going there every time I see her the place is always clean smelling good I like Life storage"

December 26, 2019
Rated 5.0 out of 5 stars Ronda Swafford (on Google) at Life Storage, Houston, TX (#396)

"They are wonderful to work and talk with, very knowledgeable about space sizes and helped me easily understand what I needed"

December 16, 2019
Rated 1.0 out of 5 stars Scott Youngson (on Google) at Life Storage, Houston, TX (#396)

"Just to let you know, if you aren't able to figure it out, most of these reviews are =¯ fake."

December 15, 2019
Rated 4.0 out of 5 stars Cin O. (on Google) at Life Storage, Houston, TX (#396)

"A decent price for the storage prices. Very flexible hours for the customers and overall good customer service"

December 08, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Houston and Briarforest

Our self storage facility on Wilcrest Drive is located west of the Sam Houston Tollway, between Briar Forest Dr and Olympia Rd, near Walnut Bend Elementary School. Click here for directions to this Life Storage.

At Life Storage Facility #396, we offer great property security systems and clean, affordable storage units to rent for the residents of Briarforest, Chinatown, Sharpstown, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment