A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is proud to offer convenient, secure storage units in Houston, TX near Briarforest. Our facility is located at 11805 Briar Forest Drive and is easily accessible from Highway 6, Interstate 10, and Beltway 8. We offer a wide variety of unit sizes and amenities to meet the needs of our customers. Our storage facility is clean, secure, and well-maintained, and our friendly staff is available to help you find the perfect storage solution.
Our storage units come in a variety of sizes, from small 5x5 units to large 10x30 units. We also offer climate-controlled units, which are perfect for storing sensitive items like electronics, antiques, and artwork. Our facility is equipped with 24-hour video surveillance and electronic gate access, so you can rest assured that your belongings are safe and secure. We also offer a variety of packing and moving supplies, so you can get everything you need in one place.
We at Life Storage want to maintain the best storage facilities in Houston, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I recently requested to vacate my unit. Office closed on Silverado, Wilcrest office never has anyone in during office hours. At Silverado location, broken locks & trash litter the floors."
"Just another typical storage facility that constantly raises prices while offering nothing additional. Despite emailing them my updated insurance policy almost 2 months ago, they have apparently still been charging me for their insurance. They cut their facility hours down, they have a homeless person living directly behind the facility with trash everywhere and there have been a couple instances that sketchy men were walking by behind the property while I have been accessing my unit. One man stopped and sat down by the homeless camp and was looking over at me and my unit. It made me uncomfortable enough to get my phone out and toss my stuff back in and leave. I started at $82 a month and I’m up to $143 and it’s gotten less safe, and is accessible less hours."
"I have rented several 10 x 15 storage units for my business here over the last 5 years. Management is always responsive in taking care of gate access, elevators, safety/security and cleanliness. If you need anything taken care of here including deliveries they are always available to help."
"Staff is amazing! I always had a great experience with them. Any issues, they are sure to fix promptly. But, this place is old & the elevators have stopped on me more than once. Late and early morning access is great!!!!"
"First of all, huge shout out to Renee at store #396! She has been the picture of professionalism and courtesy. Her customer service is top shelf and her attitude is amazingly positive. She helped my family and I over the course of a month trying to get all the pieces in place moving from Maine. The majority of our communication took place over email and phone and once I met her I could tell she was going to go above and beyond to make sure we were comfortable and had everything we needed. The location is secure and I felt like my belongings would be safe under Renee’s ever-watchful eyes! If you need vet need anything stored, come talk to Renee!!! Thanks again!!!"
"I am so glad I found this place. Every other storage facility I've tried has been a nightmare, but Tolu helped me get just the space I needed at a reasonable price, and they had all the boxes and moving supplies I needed! I would recommend this place to anyone!!!"
"Customer service at it's finest! Renee was wonderful, extremely knowledgeable and an overall delight to deal with. Thank you for taking some of the stress out of an overwhelming situation."
"This place is absolutely amazing. The new manager Renee has done an amazing job in keeping up with the place and ensuring my stuff stayed protected. Most definitely would refer to a friend."
"I just wish the unit per se had a power outlet making it easy for me to use a small fan when I go there to move/change/organize my belongings time to time.
Thank you!"
"Linda was amazing with finding a unit for my husband and I to storage a few things. She was able to assist us with the perfect space along with a few moving accessories which came at a great price."
"No one is answering the phone and I’ve been trying to cancel my storage for weeks now. Meanwhile they keep sending me late fees and not responding to me."
"DO NOT RENT FROM THIS LOCATION. LINDA DUGAS THE MANAGER IS DISHONEST AND MARKS EVERYONE'S CREDIT!!!!!. This place will say that you did not retrieve all items also non-payment and send it to collections. Check out all of the BBB complaints. Also Linda listed on my credit report that it was due to a natural disaster. How is that possible? I have proof of payments, pictures of empty storage unit ,pictures of said storage items inside of unit upon storing and those same items placed inside my home currently. Per Linda the items went to the auction. That is not possible nor is the balance if one month is only $70 dollars with late fees, then how is it possible to have a balance of $225.00? She does not respond to calls. I have disputed charges, emailed CEO's, contact the TX Attorney General and contacted the BBB."
"DO NOT RENT FROM LIFE STORAGE. This facilities manager Linda Dugas, does not honour her words. She purposely sent a erroneous bill to collections. I conversed with Linda on 2 seperate occasions and she nvr rectified the situation each time reassuring that it was an oversight. ALSO PER MY CREDIT REPORT IT WAS REPORTED AS A NATURAL DISASTER. SOUNDS LIKE FRAUD..... I have contact the BBB, TEXAS ATTY GEN, CONSUMER FIN PROTECTION. Apparently it's a common issue. READ BBB COMPLAINTS. Linda has yet to make contact since I reached out 2dys prior. Also to The CEO Joseph V. Saffire, CFO, Andrew J. Gregoire, COO, Edward K. Killeen."
"Got locked in the elevator once.
Location will deny you access without warning for maintenance or any random thing.
Power outages.
On-site staff hard to find if available on-site at all."
"Great staff! However, using the place is nearly impossible due to a lack of carts. Meet Captain Ahab and old Iron Sides, the only two carts in the entirety of building B, which has 4 floors. Both carts are broken. Totally unacceptable that I can be one of two people here and have to carry every box individually to my unit."
"Linda was amazing. I needed storage because of a breakup (so you know I was a little emotional) she genuinely cared and wanted to help me look for my best option to maintain my belongings while I went through this tough time. She is a sweetheart. Excellent service."
"Linda made the rental process delightful and easy. She called me in advance to see if I had any questions. While working on my lease documents she gracefully handled multiple customer interruptions. Although this storage is only a short term need I will definitely keep this team in mind for future use."
"Great place for a storage, but my only concern is there are no up to date loading cart to help bring my container and stuff to my storage unit. Can at least three new or fairly used cart be there to use, you do have cameras watching your building, so you would be aware of if anyone stole your carts."
"The lady at the front desk is so friendly smiles she's very informative I enjoy going there every time I see her the place is always clean smelling good I like Life storage"
"I haven't been here a good 10 minutes and this associate (Ms Linda)...had me smiling ear to ear because of her FANTASTIC customer service!! She is awesome! I am a new resident!"
"I've never had any issues with the staff. They are amazing and so nice every time I needed anything! I moved out of one unit but signed up for a smaller one (consolidating purposes), even though it's further than where I moved, it is worth knowing my unit is taken care of with such awesome staff! Thank you LS!"
"I have been with Life Storage since it was Uncle Bob's. The service and the employees are top-notch . I must single out Linda D for professionalism ."
"Associate was very helpful. I had picked the wrong size unit online. She helped pick the right one. She was very friendly. Elevator was broken when we had to move, but it happens, just used the other one. Always had a cart to move our things. Well lit and clean. The only thing that was unsatisfactory, was the restroom needed attention."
"I absolutely enjoyed storing my things at your location... and did so for more than 20-years.We're term customers and must say, you exceeded our expectations and I'd recommend you to the POPE. Good luck, and thanks so much for your existence.
Ken and Dixie B
Brenham, Texas"
"Manager Linda at the Houston (wilcrest) location is the best, I’ve been with this location almost two years and she has always taken care of all questions and concerns. She gets a 10 out of 10 overall as manager of this location always nice and courteous."
"The only negative I've ever had with your company is that the elevators are a pain to use. However, since I have taken a much larger space on the 1st floor I will never have to worry about that again. "
"I've had the most absurd experience working with Manager Linda. She was not helpful nor knowledgeable or capable of resolving my concerns relating to online access to paying my monthly storage fee. She informed me that she'd mail an automatic payment form and she never did. I've been inconvenienced and late fees have been applied to my account due to the lack of service. I've been storing with this facility for 3 years and have never encountered such absurdities with the former manager. "
"I left for vacation in August and went at different times to pay my rent for September. The sign was always at the door saying they would be back at certain time and they never got back on time. I usually waited 15 minutes beyond the time they said they would be back but I couldn't wait. This happened about 4 times before I left. Then I asked someone to go pay for me and the same thing happened. I finally was able to pay after I returned which was after the 5th ,explained situation, your employee was very rude, I paid the late charge and I moved out. I had rented the unit for over 15 years and service has really gotten very bad since storage unit was changed to Uncle Bobs [Life Storage]. Needless to say I will not rent rent there again and will not recommend it.
"
"Sylvia was very helpful. I went into the office several times during a 1-wk period. Although you did not have a climate controlled unit available, Sylvia put my name on a contact list and let me know when one did become available. I found Sylvia to be very friendly and showed sincere interest in servicing my needs. The morning we moved most of our things in was a little chaotic (traffic around the unloading area) but that is probably the norm for a Saturday morning. ONE ISSUE: THE ELEVATORS ARE TOO TEMPERAMENTAL. WE WOULD INPUT THE ACCESS CODE. DOOR WOULD EVENTUALLY OPEN. WE WOULD GET ON, PRESS 4 AND THE ARROW KEY, AND NOTHING WOULD HAPPEN. THIS PART OF THE PROCESS WAS VERY AGGRAVATING. WE WERE PAYING MOVERS BY THE HOUR."
"Great team at the Wilcrest location!
Super helpful, knowledgeable and always friendly. And t location is the cleanest storage facility I have ever rented.
"
"I needed a parking space for my trailer. One was available. The space is fine, not as easy as I'd like to pull into or out of. I've asked for a better one when it becomes available."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Houston and Briarforest
Our self storage facility on Wilcrest Drive is located west of the Sam Houston Tollway, between Briar Forest Dr and Olympia Rd, near Walnut Bend Elementary School. Click here for directions to this Life Storage.
At Life Storage Facility #396, we offer great property security systems and clean, affordable storage units to rent for the residents of Briarforest, Chinatown, Sharpstown, and other neighborhoods in Houston, TX. Call us with questions, reserve online, or click here to compare other storage units in Houston.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 7:00 am - 8:00 pm
Tuesday: 7:00 am - 8:00 pm
Wednesday: 7:00 am - 8:00 pm
Thursday: 7:00 am - 8:00 pm
Friday: 7:00 am - 8:00 pm
Saturday: 7:00 am - 8:00 pm
Sunday: 7:00 am - 8:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental