Storage Units near Briarforest in Houston, TX 77042

"First of all, huge shout out to Renee at store #396! She has been the picture of professionalism and courtesy. Her customer service is top shelf and her attitude is amazingly positive. She helped my family and I over the course of a month trying to get all the pieces in place moving from Maine. The majority of our communication took place over email and phone and once I met her I could tell she was going to go above and beyond to make sure we were comfortable and had everything we needed. The location is secure and I felt like my belongings would be safe under Renee’s ever-watchful eyes! If you need vet need anything stored, come talk to Renee!!! Thanks again!!!"

"Great experience! Renee and Chris took great care of me. Very knowledgeable, very helpful and friendly! Highly recommend this location."

"Rene is AMAZING. Impeccable customer service. I know I’m in good hands with her!!!!"

"Great people and helpful."

"Renee was great. Always goes out her way to accommodate. Stays late, never complains. Clean spaces, great location"

"Highly recommend this place"

"I am so glad I found this place. Every other storage facility I've tried has been a nightmare, but Tolu helped me get just the space I needed at a reasonable price, and they had all the boxes and moving supplies I needed! I would recommend this place to anyone!!!"

"Super great and helpful staff member!! Highly recommend."

"Excellent customer service! Renee and Tolu were very helpful and friendly. Will highly recommend Life Storage to friends and family."

"Love the customer service here! Renee was extremely helpful when needed. Highly recommend!"

"This place is very clean and safe. Staff is very helpful."

"The Management is AMAZING! Always on top of everything!"

"Customer service at it's finest! Renee was wonderful, extremely knowledgeable and an overall delight to deal with. Thank you for taking some of the stress out of an overwhelming situation."

"Renee Killough is an amazing store manager, she made sure I had everything I needed and understood the process."

"Returned a UHAUL trailer and service was fantastic. They did it all."

"Renee THANK YOU!!!!"

"5 stars for 5 star service"

"Great experience"

"Great service Renee"

"This place is absolutely amazing. The new manager Renee has done an amazing job in keeping up with the place and ensuring my stuff stayed protected. Most definitely would refer to a friend."

"Reasonable prices for climate controlled storage."

"I just wish the unit per se had a power outlet making it easy for me to use a small fan when I go there to move/change/organize my belongings time to time. Thank you!"

"Linda was fantatsic. She made it easy for me during my rough time. I appreciate help and professionalism"

"The hall ways are dirty and the carts are all broken."

"Linda was amazing with finding a unit for my husband and I to storage a few things. She was able to assist us with the perfect space along with a few moving accessories which came at a great price."

"No one is answering the phone and I’ve been trying to cancel my storage for weeks now. Meanwhile they keep sending me late fees and not responding to me."

"DO NOT RENT FROM THIS LOCATION. LINDA DUGAS THE MANAGER IS DISHONEST AND MARKS EVERYONE'S CREDIT!!!!!. This place will say that you did not retrieve all items also non-payment and send it to collections. Check out all of the BBB complaints. Also Linda listed on my credit report that it was due to a natural disaster. How is that possible? I have proof of payments, pictures of empty storage unit ,pictures of said storage items  inside of unit upon storing and those same items placed inside my home currently. Per Linda the items went to the auction. That is not possible nor is the balance if one month is only $70 dollars with late fees, then how is it possible to have a balance of $225.00? She does not respond to calls. I have disputed charges,  emailed  CEO's,  contact the TX Attorney General and contacted the BBB."

"DO NOT RENT FROM LIFE STORAGE. This facilities manager Linda Dugas, does not  honour her words. She purposely sent a erroneous bill to collections. I conversed with Linda on 2 seperate occasions and she nvr rectified the situation each time reassuring that it was an oversight. ALSO PER MY CREDIT REPORT IT WAS REPORTED AS A NATURAL DISASTER.  SOUNDS LIKE FRAUD.....  I have contact the  BBB, TEXAS ATTY GEN, CONSUMER FIN PROTECTION.  Apparently it's a common issue. READ BBB COMPLAINTS. Linda has yet to make contact since I reached out 2dys prior.  Also to The CEO Joseph V. Saffire,  CFO, Andrew J. Gregoire,  COO, Edward K. Killeen."

"Sam and Linda have great attitudes and provide great service!"

"Does the work"

"Linda and Sam was awesome help!!!"

"Got locked in the elevator once. Location will deny you access without warning for maintenance or any random thing. Power outages. On-site staff hard to find if available on-site at all."

"Great staff! However, using the place is nearly impossible due to a lack of carts. Meet Captain Ahab and old Iron Sides, the only two carts in the entirety of building B, which has 4 floors. Both carts are broken. Totally unacceptable that I can be one of two people here and have to carry every box individually to my unit."

"Linda was amazing. I needed storage because of a breakup (so you know I was a little emotional) she genuinely cared and wanted to help me look for my best option to maintain my belongings while I went through this tough time. She is a sweetheart. Excellent service."

"Linda made the rental process delightful and easy. She called me in advance to see if I had any questions. While working on my lease documents she gracefully handled multiple customer interruptions. Although this storage is only a short term need I will definitely keep this team in mind for future use."

"Great place, highly recommended :D"

"Linda was super sweat and very helpful and we go the account setup super quickly and got the storage unit set up the same day"

"Excellent services from Ms. Linda"

"Definitely the best storage facility I have used. Much better than the 3 previous ones that I have used. I would highly recommend Life Storage."

"Great place for a storage, but my only concern is there are no up to date loading cart to help bring my container and stuff to my storage unit. Can at least three new or fairly used cart be there to use, you do have cameras watching your building, so you would be aware of if anyone stole your carts."

"The lady at the front desk is so friendly smiles she's very informative I enjoy going there every time I see her the place is always clean smelling good I like Life storage"

"They are wonderful to work and talk with, very knowledgeable about space sizes and helped me easily understand what I needed"

"Just to let you know, if you aren't able to figure it out, most of these reviews are =¯ fake."

"A decent price for the storage prices. Very flexible hours for the customers and overall good customer service"