Customer Reviews - Life Storage #203, North Richland Hills
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We at Life Storage want to maintain the best storage facilities in North Richland Hills, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in North Richland Hills (#203)
4.76 out of 5
based on 38 of our most recent Reviews
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- Maudia from Ft. Worth, TX
5.0 out of 5
"I didn't put my lock on properly and was given a calll the same day to secure."
July 30, 2019
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- Charles from North Richland Hills, TX
5.0 out of 5
"The manager and assistant manager (lady) were very friendly - I apologize that I don't recall their names. Thanks for your help with everything"
July 23, 2019
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- Mary from North Richland Hills, TX
4.8 out of 5
"This is my third time to rent a space AT THIS LOCATION. I would recommend this business to friends and I see that the site and business has maintained its fine reputation for me after all this time."
October 22, 2018
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3.6 out of 5
"You are not very competitive on your prices. Your storage space is lucky its close to where I need it to be. however there is another storage space right down the road that is cheaper with all the same spaces. you guys also had the moving truck which kinda makes up for a lot of insufficiencies."
May 21, 2018
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5.0 out of 5
"I have rented storage space from Life Storage fka Uncle Bob's off and on for years. I always come back because of the convenience, safe location and friendly staff."
March 30, 2018
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5.0 out of 5
"Courteos, prompt service with no hassles. Able to reserve, move in & set up auto pay seamlessly. Overall, been a good expierience & I plan to stay for awhile. "
January 26, 2018
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- Felicia from North Richland hills, TX
5.0 out of 5
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You met Every need. I really was happy after life storage. "
October 18, 2017
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5.0 out of 5
"Marilyn and Miranda went out of their way to meet my needs!"
July 26, 2017
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- James from Fort Worth, TX
4.6 out of 5
"Yesas a matter of fact there is your manager and the staff there are always courteous always polite and always have a smile and a wave whenever I come in. You have a good group over there on Davis Boulevard"
April 18, 2017
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4.1 out of 5
"Nice place. A little expensive but available parking space."
March 28, 2017
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- Heather from N Richland Hills, TX
4.2 out of 5
"My expectaions were FULLY met!!! I completely filled out the first page with the wrong answer!!! "
March 27, 2017
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5.0 out of 5
"The staff has been very helpful. They are really good.
"
January 26, 2017
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5.0 out of 5
"The two ladies working the day I requested the storage was very helpful and very friendly and pleasant. Donna"
October 24, 2016
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- Robin from North Richland Hills, TX
4.8 out of 5
"Quality Organization. Very easy to do business with. Helpful."
September 27, 2016
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5.0 out of 5
"Miranda offered a solution that I hadn't thought of which saved me $$$ on planning my upcoming move. She is awesome!"
September 23, 2016
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- Judy from N Richland Hills, TX
5.0 out of 5
"The customer service (which is most important to me) was amazing. She was happy, informative, and genuinely cared about the job she was doing. I will come here again if I leave!"
April 22, 2016
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5.0 out of 5
"Always very friendly and go out of their way to provide great guest service!!"
April 21, 2016
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5.0 out of 5
"I USED SHORT TERM IN BETWEEN HOUSE MOVES AND GOT A GREAT BARGAIN ALONG WITH SAFE AND CLEAN FACILITY. THANKS !"
March 23, 2016
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3.5 out of 5
"well i moved spaces in between the month , i was told i had to pay an additional move in to get a smaller unit , the employees laughed that i questioned why i was having to pay and not just use my prorated lapsed rent from the bigger unit ?
she replied that its was a new program that just got into effect and that she would move me in for free and talk to her boss , and then call me with the new details ? its been 2 weeks and i look online and find no credits , no promo next month half off ...
my advise is to have the issues resolved the same day , and not have to wait on the response, she did a great job handling everything ... but calling me back no one has since,...
"
November 30, 2015
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- Charlotte from North Richland Hills, TX
5.0 out of 5
"I was pressed for time and the staff was very understanding and helpful with my needs"
August 27, 2015
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- Jimmy from North Richland Hills, TX
4.9 out of 5
"Your employees were professional and courteous, they answered all my questions promptly, and the facility offered exactly what I needed at a competitive price. "
July 28, 2015
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4.6 out of 5
"Thank you to all the staff that took care of me over the years. God Bless you all and Hope that you get the recognition you justly deserve :-)"
June 27, 2015
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- Mark from North Richland Hills, TX
4.7 out of 5
"I have used another nearby storage facility in the past. Your associate was far more courteous and pleasant."
April 27, 2015
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4.9 out of 5
"I appreciated having until the 5th of the month to clear out my unit. Absolutely no reason to not recommend Uncle Bob's [Life Storage] !"
April 23, 2015
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5.0 out of 5
"I was genuinely impressed with the cleanliness of the facility as well as the friendly service. Every question was answered, everything was done within minutes, and I felt very welcomed. We had visited 3 other storage facilities prior to coming here and they did not even come close to how well we were treated at Uncle Bob's [Life Storage]. The male associate that assisted us was excellent, very kind and knowledgeable and efficient."
March 16, 2015
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5.0 out of 5
"The Manager Brian at the Davis Blvd store in NRH, TX is the most polite and helpful man I've ever done business with."
November 13, 2014
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5.0 out of 5
"Clean Place, looks safe. The person who helped us was excellent at explaining everything. Made us feel welcome"
September 25, 2014
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- Linda from North Richland Hills, TX
5.0 out of 5
"Very knowledgable staff, very patient with all my questions ( my first time using a storage unit). I Had scheduled to use moving truck (free service) the previous users did not bring it back in time but the manager went out of his way to find one at another store, and I was compensated with extra time and miles. These days that doesn't even happen for services you pay for. The staff at both locations were excellent. Would defiantly recommend to others "
September 20, 2014
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- Susan from Haltom City, TX
4.7 out of 5
"Very pleased with storing my possessions there. Safety is big issue and feel very safe place to store it on your premises"
August 28, 2014
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4.9 out of 5
"Facility is very well maintained. Friendly staff, always ready to help. We will continue to rent from you in the future. Your location is perfect for us as well!
Thank you!"
August 21, 2014
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5.0 out of 5
"We looked at several storage facilities and are very happy we chose Uncle Bob's [Life Storage]. Every associate we have talked to has been very helpful and we feel like our belongings are safe and secure."
July 15, 2014
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- James from North Richland Hills, TX
5.0 out of 5
"Great service and always willing to help out when I needed to change sizes of units. Pleasure doing business with you and if I need a unit again, I will come back."
March 23, 2014
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- Dean from North Richland Hills, TX
4.8 out of 5
"Had the right size at reasonable price. Service was great by both people I dealt with. Easy access, conveint location. Only negative was floor was covered with dust, did not have time to clean it before move in."
March 18, 2014
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4.0 out of 5
"Love the bill notifications through email. Even when its not due it tells you you're paid up until. Very handy."
February 26, 2014
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5.0 out of 5
"Thanks for your help - I finally moved into a bigger place and could move all of my stuff into my new place"
February 23, 2014
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- Lisa from North Richland Hills, TX
5.0 out of 5
"I first! Family 2nd!
LOVE Uncle Bob's [Life Storage]!!!!!!!!"
February 23, 2014
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5.0 out of 5
"Your prices are very reasonable compared to your competition. I had a climate control unit that was always cool (summer time) every time I accessed it."
October 23, 2013
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3.8 out of 5
"I answered questions in middle , only because my storage unit is in a different state than I live in. Overall I am satisfied with Uncle Bobs [Life Storage]. I do wish you had some way to transfer my stuff to the state I am living in."
September 06, 2013
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