Customer Reviews - Life Storage #317, Dallas
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We at Life Storage want to maintain the best storage facilities in Dallas, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Dallas (#317)
4.90 out of 5
based on 24 of our most recent Reviews
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5.0 out of 5
"At the very beginning I was treated with a high level of professionalism and respect from Mr. Bruce ten years ago. He was such a great guy and always gave great service. I certainly did miss him as well. Then I was able to establish a good repeoire with Shelly. She has always been a great person to do business with as well. She represents the company well and is always very helpful with a warm spirit as well. I could also appreciate the climate that my unit always had as well. "
January 23, 2018
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5.0 out of 5
"Shelley is terrific...you are blessed to have her !!!"
May 24, 2017
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4.8 out of 5
"The associate appeared happy to help. I was treated with respect. Service was promptly. The storage was clean, free of cobwebs."
March 24, 2016
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5.0 out of 5
"This is the nicest storage facility I have ever used. Your staff is wonderful. Very personal attention. Thank you!!"
March 11, 2016
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5.0 out of 5
"The manager was so accommodating and helpful in every situation. I was impressed that he noticed my lock was not on the door appropriately and called me! He was always very nice and pleasant to do business with!! I would definitely recommend this location of Uncle Bob's storage."
February 23, 2016
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5.0 out of 5
"My overall experience was great. I spoke with other storage facilities before deciding and Uncle Bob's [Life Storage] was the one I liked best. The pricing was good and the truck option really helped. "
August 27, 2015
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4.8 out of 5
"THIS WAS OUR FIRST TIME USING THIS FACILITY AND I HAVE TO SAY THAT FROM THE MOMENT WE WALK IN TO THE MOMENT WE WALKED OUT...THE CUSTOMER SERVICE WAS ABSOLUTELY INCREDIBLE!!! I WILL DEFINITELY USE UNCLE BOB'S AGAIN FOR MY STORAGE NEEDS"
July 23, 2015
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5.0 out of 5
"Very pleased with all aspects of the service provided "
July 01, 2015
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5.0 out of 5
"Have known Bruce for several years now... happily. The back up people typically don't hold a candle to him. Do whatever you need to do to keep him!"
April 28, 2015
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- June from Los Angeles, CA
4.2 out of 5
"I usually don't run into anyone when I go to the storage unit - the comments are based on the initial impression. I am happy with Uncle Bob's services and have already recommended you to friends."
January 27, 2015
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4.0 out of 5
"All questions were answered and I was able to view available units for size. "
December 30, 2014
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5.0 out of 5
"Used Uncle Bob's in Texas City. Immediately chose Uncle Bob's when I needed storage in Dallas. Very happy with Uncle Bob's Storage!"
July 04, 2014
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5.0 out of 5
"This is our first experience with a storage facility and will use Uncle Bobs [Life Storage] wherever we are if we ever need another one. "
June 27, 2014
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- Lakenisha from Dallas, TX
5.0 out of 5
"Bob does a great job by providing excellent customer service."
April 20, 2014
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5.0 out of 5
"Bruce and his assistant are very friendly and always courteous. Very patient with my questions. Very clear on the answers and very helpful. "
March 26, 2014
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- Susan from Richardson, TX
5.0 out of 5
"A
I little expense, but it's worth it because of the cleanliness and easy access to the storage unit and Bruce is so kind and helpful."
March 05, 2014
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5.0 out of 5
"I just cleaned everything out of my space. We stored with you for about three years. The place was always clean, the office was efficient and personable."
February 28, 2014
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- Joann from Lewisville, TX
4.8 out of 5
"Great convenient location for what i needed at the time."
January 23, 2014
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5.0 out of 5
"We have our storage locker at 75 & Royal Lane. The gentleman there is awesome. Whenever I have trouble with my credit card, he calls me and let's me know. I call that great customer service. We love doing business with Uncle Bob's and would highly recommend. "
December 23, 2013
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5.0 out of 5
"Bruce was very considerate in his handling of the recent rental increase."
December 02, 2013
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5.0 out of 5
"Very well managed, always professional and you could eat off of the floors in buildings it was so well maintained. Highly recommend."
November 24, 2013
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5.0 out of 5
"Bruce at the location on 75 and Royal is the most delightful man I have ever met. He was so kind and so sweet and I have used this storage 2 times because of him. He's wonderful and amazing and has incredible customer service!!! "
October 25, 2013
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5.0 out of 5
"The service and management was exceptional over the past years. Thank you!"
September 26, 2013
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5.0 out of 5
"Uncle Bob's is the best storage facility I have ever rented by far! Especially location #317 in Dallas Texas."
September 16, 2013
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