Customer Reviews - Life Storage #754, Plano
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We at Life Storage want to maintain the best storage facilities in Plano, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Plano (#754)
4.83 out of 5
based on 28 of our most recent Reviews
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5.0 out of 5
"Very nice and well priced facility. Always clean, secure and accessible. "
August 23, 2016
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- Lavoy from Richardson, TX
5.0 out of 5
"They worked hard to get me into the best storage unit for my needs. They did good."
June 28, 2016
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- Andrew from Richardson, TX
4.0 out of 5
"You would exceed expectations by providing a dumpster where one could dispose of unwanted items."
March 25, 2016
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- Cassandra from Dallas, TX
4.7 out of 5
"Yes, I would like to be notified of new management changes when they are made. "
March 07, 2016
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4.2 out of 5
"We have been using Uncle Bob's since 1996. Seems we consistently have a need for storage. It has changed over the years, but each time for the good. The house resident is without fail professional and eager to assist."
February 25, 2016
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- Jimmy from Trophy Club, TX
5.0 out of 5
"The people at this location are always so kind. Can't put a name with it they are all great."
January 27, 2016
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5.0 out of 5
"Carol is the best. We have had a storage unit there for years, and are very pleased with the unit and the management."
October 21, 2015
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5.0 out of 5
"I expected a professional greeting, along with a professional storage unit. These things were met. "
July 31, 2015
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5.0 out of 5
"They are always nice, courteous and professional when I visit the office or call. I would highly recommend Uncle Bob's [Life Storage]."
July 28, 2015
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5.0 out of 5
"Great Self Storage! Super Customer Service! Thanks Liz & Mike!"
June 23, 2015
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4.8 out of 5
"I'm glad I found Uncle Bob's Storage. I feel very secure that there is onsite management. My experience was very positive and attended to with great efficiency."
April 28, 2015
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5.0 out of 5
"Excellent service with top of the line staff displaying extraordinary professionalism! "
March 02, 2015
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5.0 out of 5
"Really satisfied with unit and Uncle Bob's [Life Storage]."
February 27, 2015
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4.2 out of 5
"It would be great if exiting the Plano Parkway property were easier. It is very cumbersome to have to drive all the way back to exit instead of just being able to exit right in front of the office.
Hope you will give this some consideration."
August 27, 2014
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5.0 out of 5
"She was very helpful with all my questions and very courteous "
May 29, 2014
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5.0 out of 5
"Available and knowledgeable staff. I've never rented a space before and staff made it easy."
May 29, 2014
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5.0 out of 5
"The storage unit manager was fantastic, always upbeat and happy. She was a joy to work with, very courteous, professional, and helpful. "
April 02, 2014
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5.0 out of 5
"What a wonderful experience. Your manager was so helpful. I had a lot of anxiety about my parents moving from Houston and storing their items and the process going smoothly. Everything went as planned without any problems."
March 31, 2014
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4.4 out of 5
"I received all the information and my information package just as i was told I would. Its always good to have your expectations met."
March 26, 2014
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5.0 out of 5
"I feel like Carol always goes above and beyond for each client. She is never without a smile and always does her best to serve the customer. She remembers conversations we have had in the past, so she certainly personalizes her service; which ultimately keeps customers and makes lots of cash for Uncle Bob's [Life Storage]! "
March 04, 2014
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5.0 out of 5
"Carol, the manager was always friendly and willing to help with any questions and had a positive attitude."
December 24, 2013
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- Chris from Carrollton, TX
4.8 out of 5
"I do not remember the lady's name off the top of my head. But she is at the Plano Pkwy and Coit location. Very nice lady."
December 06, 2013
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4.4 out of 5
"This was the first time I ever used a storage facility. Everything went exactly as I was told with no surprises. Greatly appreciated."
November 23, 2013
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5.0 out of 5
"Carol is absolutely one of the best customer service people I know. She remembers and calls me by name, always has my statement ready, and has one of the most upbeat attitudes of all the folks I deal with. "
November 17, 2013
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5.0 out of 5
"The best customer service I have ever experienced. I have never been disappointed in the many years I had storage there. I was always met with a friendly welcoming smile from Carol. She is very knowledgeable, detailed, and meticulous in the work she does and always exhibited a desire to help me as the customer. She really really cares. She has been exceptional. Should I ever need storage again I will be back. :)"
November 12, 2013
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4.6 out of 5
"Thanks for always keeping the storage safe and burgluray Free."
October 24, 2013
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5.0 out of 5
"Carol is a benefit to this company. She deserves a raise. Very personable and always has a smile."
October 23, 2013
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- Hoormazd (Max) from Plano, TX
5.0 out of 5
"Great experience! One of the few businesses out there that still believes in great customer service! Thanks Carol!"
September 23, 2013
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