A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in McKinney, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Have been here a year and a half and have never had an issue with anything. Very pleased and happy with the service. Office team is so wonderful with explanations and communication. đź’•"
"Gina was absolutely amazing! Will be coming back here for any and all storage needs! This place is the best in the Collin county area. Don’t go anywhere else, you will be sorry for missing out on these helping hands!"
"The whole process was quick and easy. The space is perfectly clean and everything had really clear directions. The staff is so nice which is an added bonus. Thank you!"
"Was looking for a place to store some of my things that are just taking up to much space at home and the store team at this location were so helpful in getting me the exact size space that I needed. Love the service I received and the location is super convenient to boot!"
"Great location! The manager Gina and her assistant Kris always go above and beyond. Helped me find a perfect unit for my items and didn’t try to overcharge me or oversell. Love that they make you buy a lock there, they have the best locks anyways. 10/10"
"I visited several rental locations in the area today. Most didn't seem to want to be bothered by me. However, when I went into Life Storage I met with Gina. She was absolutely wonderful. Friendly, informative and helped me get into a storage unit immediately. I wish she would have been the first stop of the day."
"The customer service was great, Gina explain everything thoroughly and made sure I understood all the details. Gina will make your rental experience great I recommend Life storage if you need one, remember ask for Gina she’s the best."
"We been a customer since 2016 and have always had a great experience with Life Storage in McKinney. The staff is very friendly and helpful. I highly recommend."
"I’ve had my things in storage for about 4 months here! When I first came the young man that helped me was so informational, nice and helpful. I just put in my notice to vacate and Gina was very sweet. It was a quick and easy transaction! I would highly recommend"
"I only needed a unit for a few months, but Life Storage made the whole process very easy. Â I secured the unit online, paid each month online, and only stopped into the office when I closed out my unit rental. The units are clean and well maintained, and the staff is very helpful and accommodating.
I definitely will use Life Storage again if the need arises."
"Gina is fabulous !! She is friendly, knowledgeable, willing to assist, straightforward and honest! So glad I chose Life storage! Genuine Quality customer service with a smile!"
"Used the rent now online portal. It was pretty easy, drove up to the unit and they had everything setup up with a lock. Storage unit was very storage unit-y with all the storage unit features like walls and a door. Would storage again if I needed it."
"Best rate in the area for my 30’ trailer! Gin was super helpful and the process quick and easy to get setup. The facility is clean and it seems secure! Thank you so much!"
"Stopped by to check pricing and availability… such a great experience! Gina is so knowledgeable and outgoing! I will be back when I am ready to rent"
"Gina the office manager is lovely to work with. I found the space I needed and it was really easy to get it leased. Very clean and lots of choices. Will be using them in the future as well."
"Nice enough; it's a storage spot so it does what it does. The price has escalated dramatically over 3 yrs, from $130/mo to now $200/mo. Ouch...50% increase in 3 yrs! Wish my paycheck would go up that fast."
"Gina is the best! We have absolutely loved working with her! She was so accommodating to get us the storage spaces that we needed and was so nice every time we saw her drive by on the golf cart! The facility was always clean and having gate access is so reassuring that your stuff is safe. Much better than any other storage units I've used in the past!"
"Evan was great letting me check the space out that I reserved online. Check in experience was very smooth. Everything about the process was explained. Would highly recommend using them for your storage needs. Very clean and well kept facility"
"Gina was very helpful regarding our obtaining a storage room during a very difficult period in our lives. I am way late leaving this review but am finally able to do so now after losing my son on 12/28/20 to metastatic kidney cancer. Thanks to her wearing James Avery wings my husband bought all of us gals in our family a set for Christmas because he considered all of us to be angels in his life. We all decided to wait until Michael passed to put the necklaces on in unison to honor and in remembrance of him. Thank you Gina!"
"Gina was very helpful regarding our obtaining a storage room during a very difficult period in our lives. I am way late leaving this review but am finally able to do so now after losing my son on 12/28/20 to metastatic kidney cancer. Thanks to her wearing James Avery wings my husband bought all of us gals in our family a set for Christmas because he considered all of us to be angels in his life. We all decided to wait until Michael passed to put the necklaces on in unison to honor and in remembrance of him. Thank you Gina! 🙏🏻"
"If you need storage, look no farther. The place is kept up so nicely and the manager runs a tight ship. And it’s a very hidden spot that people don’t even know is there."
"Gina was very friendly and helpful.
The whole location is paved and clean, unlike some of the other places we've used in the past.
Highly recommend this location for your storage needs.
We are storing a 35' travel trailer in a covered storage space."
"Gina was very friendly and helpful.
The whole location is paved and clean, unlike some of the other places we've used in the past. Â
Highly recommend this location for your storage needs.
We are storing a 35' travel trailer in a covered storage space."
"We had a wonderful experience here! They were able to get us a spot and we were able to move in immediately. Gina was amazing! Super helpful and she went above and beyond. This facility is clean and well run!"
"This is a great property! The location is hiding in plain sight. It's a really convenient spot and the size of the property is massive; very deceiving from the street. The staff (Gina I believe is the manager) are so friendly and helpful.
Helpful tip: avoid going on Friday or Saturday nights as the next door Italian restaurant's customers tend to crowd up the parking lot."
"EXCELLENT STORAGE FACILITY.
Highly recommend.
Staff are AMAZING.
Ms Gina
Mr Evan
Always professional and ready to help.
Safe, CLEAN and reasonably priced facility."
"This location is great! I personally like that the storage units are hidden from the view of the street and that it has a gated entry. Security is great and we’ve received phone calls from Gina both the times that we’ve accidentally put our lock on wrong on the unit. Love having that kind of service to ensure our stuff is safe. Definitely recommend for outdoor storage!"
"Fantastic customer service. From entrance to exit it was less than 30 minutes and I had a storage unit that met my needs. ON THE GROUND - No Elevators. Excellent location just off 380 on Custer."
"the store associates here are so helpful, i always have lots of questions and they were able to set my mind at ease. i was able to visit several different units to make sure the one i would be renting would be the best for me! definitely recommend"
"Life storage has been the go to storage place for me! I’m back here again because of how great the services and prices are. 10/10 would recommend to everyone in the area!"
"I have had the most wonderful experience at Life Storage #523 with Ms Gina.
She has made an impossible situation easy as hell. If anyone lives in Collin County needing a space to store anything....come to this place. Thank you so much Ms Gina."
"I was on auto pay and you guys know sometimes the account will not let a charge go through. Well I received a call from the lady in charge of the Custer rd location to let me know that my charge did not go through which saved me having to pay a late fee and I was able to set up another credit card on my account because she told me how to do it online and gave me the store number , storage number and the information that I needed to set it back up ..i give her 5 stars because she is always on top of everything up there."
"Thank you Gina for taking the time to help find the best option for our storage needs! The detailed level of customer service will keep us coming back!"
"We could not be more happier with this location. They were very accomodating and never did I feel our vehicles were not safe. Would and have reccomend this shoo"
"I have 3 storage here and Gina is always so helpful. One time I forgot to put a lock on my storage and Gina called me within an hour after I left. The best place to get a storage hands down. They have all kinds of spaces."
"The overall process to rent a unit was incredible. I called the 877 number on the website after hours and spoke to a representative who talked me through sizes of the units and reserved my space until I could get to the office a little later in the day. After the office opened, Gina called me to confirm my information and explained everything I needed to bring to rent my space (additional information was required due to storing jet skis). Â Upon entering the office, I was greeted by Gina. She was amazing. The whole process was fast, thorough and I felt like I had made an instant friend. She takes great pride in the property and her customers. There are cameras everywhere and only one entry/exit point. The property was very clean and well maintained. I am so happy with my decision and looking forward to a long tenure."
"Store manager, Gina, is a hoot! Absolutely love her energy. So funny, and just darlin'. Was looking for a storage place before I move here from California and I will most definitely be back."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Dallas, McKinney and Prosper
Our self storage facility on N Custer Rd is located east of the Dallas North Tollway, between Verona Dr and Virginia Pkwy, near Aviator Park. Click here for directions to this Life Storage.
At Life Storage Facility #523, we offer great property security systems and clean, affordable storage units to rent for the residents of Prosper, New Hope, Hackberry, and other neighborhoods in McKinney, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Mon: 6:00 am - 10:00 pm
Tue: 6:00 am - 10:00 pm
Wed: 6:00 am - 10:00 pm
Thu: 6:00 am - 10:00 pm
Fri: 6:00 am - 10:00 pm
Sat: 6:00 am - 10:00 pm
Sun: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental