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Storage Units near Dallas in McKinney, TX 75071

550 N Custer Rd McKinney, TX 75071

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Customer Reviews - Life Storage #523, McKinney

We at Life Storage want to maintain the best storage facilities in McKinney, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars tracey thurman (on Google) at Life Storage, McKinney, TX (#523)

"Very clean place with very professional people."

February 04, 2021
Rated 5.0 out of 5 stars Brent J (on Google) at Life Storage, McKinney, TX (#523)

"Gina was very friendly and helpful. The whole location is paved and clean, unlike some of the other places we've used in the past. Highly recommend this location for your storage needs. We are storing a 35' travel trailer in a covered storage space."

February 01, 2021
Rated 5.0 out of 5 stars Brent J. (on Yelp) at Life Storage, McKinney, TX (#523)

"Gina was very friendly and helpful. The whole location is paved and clean, unlike some of the other places we've used in the past.   Highly recommend this location for your storage needs. We are storing a 35' travel trailer in a covered storage space."

February 01, 2021
Rated 5.0 out of 5 stars Tyler Le (on Google) at Life Storage, McKinney, TX (#523)

"Awesome storage place, no complaints. one of the few places in town with descent parking."

January 30, 2021
Rated 1.0 out of 5 stars Alaina Stewart (on Google) at Life Storage, McKinney, TX (#523)

"DO NOT USE THIS COMPANY! So unprofessional when you have an issue and Gina seems to be on a power trip!"

January 29, 2021
Rated 5.0 out of 5 stars Emily Rich (on Google) at Life Storage, McKinney, TX (#523)

"We had a wonderful experience here! They were able to get us a spot and we were able to move in immediately. Gina was amazing! Super helpful and she went above and beyond. This facility is clean and well run!"

January 20, 2021
Rated 5.0 out of 5 stars Matt Richardson (on Google) at Life Storage, McKinney, TX (#523)

"Gina is great - took care of us quickly and efficiently, even when we showed up just prior to closing time. 5 star service all the way!"

January 20, 2021
Rated 5.0 out of 5 stars wendy odell (on Google) at Life Storage, McKinney, TX (#523)

"We have been renting space at this location for many years and it is immaculate. An awesome facility with exceptional management onsite."

January 18, 2021
Rated 5.0 out of 5 stars Hannah L. (on Yelp) at Life Storage, McKinney, TX (#523)

"This is a great property! The location is hiding in plain sight. It's a really convenient spot and the size of the property is massive; very deceiving from the street. The staff (Gina I believe is the manager) are so friendly and helpful. Helpful tip: avoid going on Friday or Saturday nights as the next door Italian restaurant's customers tend to crowd up the parking lot."

January 17, 2021
Rated 5.0 out of 5 stars Ella Cowles (on Google) at Life Storage, McKinney, TX (#523)

"Thank you Gina you are awesome! So knowledgeable and friendly!"

December 30, 2020
Rated 5.0 out of 5 stars H M. (on Yelp) at Life Storage, McKinney, TX (#523)

"EXCELLENT STORAGE FACILITY. Highly recommend. Staff are AMAZING. Ms Gina Mr Evan Always professional and ready to help. Safe, CLEAN and reasonably priced facility."

December 29, 2020
Rated 5.0 out of 5 stars Lindsey Bock (on Google) at Life Storage, McKinney, TX (#523)

"This location is great! I personally like that the storage units are hidden from the view of the street and that it has a gated entry. Security is great and we’ve received phone calls from Gina both the times that we’ve accidentally put our lock on wrong on the unit. Love having that kind of service to ensure our stuff is safe. Definitely recommend for outdoor storage!"

December 28, 2020
Rated 5.0 out of 5 stars Marilyn Lander (on Google) at Life Storage, McKinney, TX (#523)

"Such nice people they have working here! Makes storage less of a stress."

December 18, 2020
Rated 5.0 out of 5 stars Chad Woodward (on Google) at Life Storage, McKinney, TX (#523)

"Fantastic customer service. From entrance to exit it was less than 30 minutes and I had a storage unit that met my needs. ON THE GROUND - No Elevators. Excellent location just off 380 on Custer."

December 14, 2020
Rated 5.0 out of 5 stars Google User (on Google) at Life Storage, McKinney, TX (#523)

"love this storage place. it has come in real handy for moving"

December 14, 2020
Rated 5.0 out of 5 stars Cindy L. (on Yelp) at Life Storage, McKinney, TX (#523)

"I am happy with this facility. I didn't want storage but didn't have a choice. It's a convenient location for me and there nice"

November 29, 2020
Rated 5.0 out of 5 stars johnny_121 _ (on Google) at Life Storage, McKinney, TX (#523)

"it is a good place to store. Es bueno."

November 29, 2020
Rated 5.0 out of 5 stars Jose Barajas (on Google) at Life Storage, McKinney, TX (#523)

"Thank You."

November 24, 2020
Rated 5.0 out of 5 stars Christine F. (on Yelp) at Life Storage, McKinney, TX (#523)

"the store associates here are so helpful, i always have lots of questions and they were able to set my mind at ease. i was able to visit several different units to make sure the one i would be renting would be the best for me! definitely recommend"

November 18, 2020
Rated 5.0 out of 5 stars Christine (on Google) at Life Storage, McKinney, TX (#523)

"I am super happy with this Storage Facility. It’s in a really convenient location for me and is always a well kept property."

November 17, 2020
Rated 5.0 out of 5 stars Henry Ww (on Google) at Life Storage, McKinney, TX (#523)

"This is a very great facility. It’s always clean and Gena is a great manager, always on top of everything"

October 30, 2020
Rated 5.0 out of 5 stars Thomas Clark (on Google) at Life Storage, McKinney, TX (#523)

"Gina is always a delight to interact with. This location is wonderful and have enjoyed using them multiple times."

October 29, 2020
Rated 5.0 out of 5 stars Tim P. (on Yelp) at Life Storage, McKinney, TX (#523)

"Great customer service    Gina is awesome   Clean easy and very knowledgeable   Thanks again for all your help."

October 18, 2020
Rated 5.0 out of 5 stars Jackson Pegram (on Google) at Life Storage, McKinney, TX (#523)

"Life storage has been the go to storage place for me! I’m back here again because of how great the services and prices are. 10/10 would recommend to everyone in the area!"

October 15, 2020
Rated 5.0 out of 5 stars Ron J (on Google) at Life Storage, McKinney, TX (#523)

"happy storing here"

October 12, 2020
Rated 5.0 out of 5 stars Jon Coverick (on Google) at Life Storage, McKinney, TX (#523)

"Thank you Gina! Great storage location, well run!"

September 27, 2020
Rated 5.0 out of 5 stars James Simons (on Google) at Life Storage, McKinney, TX (#523)

"A friend recommended this location and I am definitely happy with it."

September 26, 2020
Rated 5.0 out of 5 stars Sandy H (on Google) at Life Storage, McKinney, TX (#523)

"a very nice Storage facility. I am very happy with everything they do for their customers. - thank you, Sandy"

September 24, 2020
Rated 5.0 out of 5 stars Matadda Shultz (on Google) at Life Storage, McKinney, TX (#523)

"I have had the most wonderful experience at Life Storage #523 with Ms Gina. She has made an impossible situation easy as hell. If anyone lives in Collin County needing a space to store anything....come to this place. Thank you so much Ms Gina."

September 05, 2020
Rated 5.0 out of 5 stars Jason (on Google) at Life Storage, McKinney, TX (#523)

"I was on auto pay and you guys know sometimes the account will not let a charge go through. Well I received a call from the lady in charge of the Custer rd location to let me know that my charge did not go through which saved me having to pay a late fee and I was able to set up another credit card on my account because she told me how to do it online and gave me the store number , storage number and the information that I needed to set it back up ..i give her 5 stars because she is always on top of everything up there."

September 04, 2020
Rated 5.0 out of 5 stars Priscilla Jay (on Google) at Life Storage, McKinney, TX (#523)

"nice facility and I’m going to be very happy here!!"

August 24, 2020
Rated 5.0 out of 5 stars Sabrina Julian (on Google) at Life Storage, McKinney, TX (#523)

"Super easy process, great location and space, and friendly staff!! Definitely glad I chose this storage company and would recommend."

August 08, 2020
Rated 5.0 out of 5 stars Nancy T. (on Google) at Life Storage, McKinney, TX (#523)

"This is such a nice facility. The staf is so kind and I appreciate the cleanliness of the property ."

July 30, 2020
Rated 5.0 out of 5 stars Evan (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"The manager here is wonderful! Very simple process to rent and the facility is very clean! Also very close to my home so it is very convenient."

July 22, 2020
Rated 5.0 out of 5 stars Jeannie M. (on Yelp) at Life Storage, McKinney, TX (#523)

"Thank you Gina for taking the time to help find the best option for our storage needs! The detailed level of customer service will keep us coming back!"

July 19, 2020
Rated 5.0 out of 5 stars John Murphy (on Google) at Life Storage, McKinney, TX (#523)

"We could not be more happier with this location. They were very accomodating and never did I feel our vehicles were not safe. Would and have reccomend this shoo"

July 17, 2020
Rated 5.0 out of 5 stars Irfan F. (on Yelp) at Life Storage, McKinney, TX (#523)

"I have 3 storage here and Gina is always so helpful. One time I forgot to put a lock on my storage and Gina called me within an hour after I left. The best place to get a storage hands down. They have all kinds of spaces."

July 14, 2020
Rated 5.0 out of 5 stars John Hartford (on Google) at Life Storage, McKinney, TX (#523)

"Nice place manager Gina is wonderful"

July 03, 2020
Rated 5.0 out of 5 stars Shelly B. (on Yelp) at Life Storage, McKinney, TX (#523)

"The overall process to rent a unit was incredible. I called the 877 number on the website after hours and spoke to a representative who talked me through sizes of the units and reserved my space until I could get to the office a little later in the day. After the office opened, Gina called me to confirm my information and explained everything I needed to bring to rent my space (additional information was required due to storing jet skis).  Upon entering the office, I was greeted by Gina. She was amazing. The whole process was fast, thorough and I felt like I had made an instant friend. She takes great pride in the property and her customers. There are cameras everywhere and only one entry/exit point. The property was very clean and well maintained. I am so happy with my decision and looking forward to a long tenure."

June 30, 2020
Rated 5.0 out of 5 stars Deylan K. (on Yelp) at Life Storage, McKinney, TX (#523)

"Store manager, Gina, is a hoot! Absolutely love her energy. So funny, and just darlin'. Was looking for a storage place before I move here from California and I will most definitely be back."

June 22, 2020
Rated 1.0 out of 5 stars B I. (on Yelp) at Life Storage, McKinney, TX (#523)

"The staff here is rude, and unprofessional"

May 27, 2020
Rated 5.0 out of 5 stars Sara T (on Google) at Life Storage, McKinney, TX (#523)

"nice facility. friendly staff. will be storing here for a long time"

May 26, 2020
Rated 4.0 out of 5 stars Sharon B. (on Yelp) at Life Storage, McKinney, TX (#523)

"Stored here before and came back again. Great location and easy to use. Clean unit. Like the security gate entry."

May 16, 2020
Rated 5.0 out of 5 stars Ana Rodriguez (on Google) at Life Storage, McKinney, TX (#523)

"Evan was amazing from day one! He makes customers feel very welcome very professional and friendly.!"

May 02, 2020
Rated 5.0 out of 5 stars Courtney H. (on Yelp) at Life Storage, McKinney, TX (#523)

"Gina is awesome!!!! So friendly and helped us find the right storage place that will work perfect for us!"

March 10, 2020
Rated 5.0 out of 5 stars Mary H. (on Google) at Life Storage, McKinney, TX (#523)

"great place to store"

March 10, 2020
Rated 5.0 out of 5 stars Donald Westing (on Google) at Life Storage, McKinney, TX (#523)

"Stopped by today to inquire about storage for my RV. The property is very well-kept. Also, the manager was very helpful and knowledgeable. Will be getting all the paperwork together soon to bring my RV over to store it for the next couple months."

March 01, 2020
Rated 5.0 out of 5 stars Kevin Matson (on Google) at Life Storage, McKinney, TX (#523)

"I used to store somewhere else in Texas a few years back and it was fine. But I consider that place to have been trash now compared to this Life Storage. The facility is very nice and the staff are so friendly. I'm moving up here from Houston in about a month but was in the area getting some business done and figured I'd scope out a place to store, seeing as we will be needing it shortly. No question about it, we will be coming here!"

February 29, 2020
Rated 5.0 out of 5 stars Diane Stewart (on Google) at Life Storage, McKinney, TX (#523)

"First of all, this property is huge. Dont let the view from the street fool you. I came by a couple days ago looking for a unit for my daughter and the manager was the sweetest thing. She told me all of the information I needed and I will pass it all on to my daughter. She will be needing storage next month and this is the best place I think I can find. Thank you for all of your help; you were wonderful."

February 25, 2020
Rated 5.0 out of 5 stars Tom J. (on Yelp) at Life Storage, McKinney, TX (#523)

"Gina and her team at Life Storage are excellent!  The facilities are safe, secure, and clean!  I have used them for storing several of my motorhomes, 5th wheel campers, and travel trailers with ZERO issues.  Highly recommend!"

February 18, 2020
Rated 5.0 out of 5 stars clif davis (on Google) at Life Storage, McKinney, TX (#523)

"I went to visit this business due to the reviews posted. They for the majority part were glowing so it was worth at least a try. Well, Gina is everything that the reviews indicated she was. I could write several paragraphs about the level and depth of her customer service skills but will only say that it was immaculate. Thank you Gina, see you soon."

February 14, 2020
Rated 5.0 out of 5 stars Susan Martinez (on Google) at Life Storage, McKinney, TX (#523)

"They are just the sweetest people here at this storage facility. I was just shopping around for a storage unit that I will be needing in a few months and I am most definitely going to store here. I have never stored before, and the employees were so helpful and showed me many different options. Thank you! - Susan"

February 13, 2020
Rated 5.0 out of 5 stars Evelyn Thorogood (on Google) at Life Storage, McKinney, TX (#523)

"Just visited for pricing...the staff was super helpful and friendly. They have a lot of options for storage, including inside climate controlled units, and the facility is clean and well kept."

January 31, 2020
Rated 5.0 out of 5 stars Mark T. (on Yelp) at Life Storage, McKinney, TX (#523)

"Gina and the Manager were absolutely amazing! My wife and I relocated from NYC and were glad that we acquired their services. They instantly welcomed us upon entering the office and their customer service and professionalism were above our expectations. Gina gave us a tour around the facility in her golf cart which my wife enjoyed and she showed us all the different options for our needs. She explained the terms and conditions of the lease very well and gave us a great price! I would definitely recommend them if your looking for a storage unit in the Mckinney area. Two thumbs up!"

January 31, 2020
Rated 5.0 out of 5 stars Willard R. (on Yelp) at Life Storage, McKinney, TX (#523)

"I have been a customer here for I over two years and have had two different units with them as well. I run a business and often have packages mailed to my unit, the office staff has always been more than accommodating and truly rock. You truly can't beat the price for the locatIon/service."

January 29, 2020
Rated 5.0 out of 5 stars Max B. (on Yelp) at Life Storage, McKinney, TX (#523)

"If you need Self Storage, this is the place you need to go. Parking? They've got it! Climate Control? Yes! And of course they have plenty of regular spaces as well. Also, the property is always so clean. Would definitely recommend"

January 25, 2020
Rated 5.0 out of 5 stars Bob Bobby (on Google) at Life Storage, McKinney, TX (#523)

"I will never store anywhere else! Gina is the best and she keeps her property spotless too. They also have a lot of great storage options at this particular property, including outdoor parking."

January 09, 2020
Rated 5.0 out of 5 stars Elliot USA (on Google) at Life Storage, McKinney, TX (#523)

"Great facility, excellent team at this location!"

January 09, 2020
Rated 5.0 out of 5 stars Zachery D. (on Yelp) at Life Storage, McKinney, TX (#523)

"I have been a customer for about a year, and have enjoyed it the whole time! The staff is friendly, especially management the facility is always clean! They have automatic payments which make it really easy! I don't plan on storing anything anywhere but here!!!!!"

January 07, 2020
Rated 5.0 out of 5 stars Marvin (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Extremely professional and helpful."

December 30, 2019
Rated 5.0 out of 5 stars Brian Bell (on Google) at Life Storage, McKinney, TX (#523)

"Have had issues with life storage, but Management at this location is top notch!!!"

December 29, 2019
Rated 5.0 out of 5 stars Toni (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Besides the price, I'm happy with our experience."

December 28, 2019
Rated 5.0 out of 5 stars Melanie (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"One minor issue is that for the size of the building it would be helpful to have more than 1 push cart. I was there several times when I had to wait to use the cart. For all the units having a 2nd push cart for each building doesn't seem unreasonable."

December 24, 2019
Rated 5.0 out of 5 stars Craig Thomson (on Google) at Life Storage, McKinney, TX (#523)

"I stored my belongings at the Custer location in McKinney. The service was excellent and the site was extremely clean. I would definitely recommend and use this storage facility again. Great job."

December 24, 2019
Rated 5.0 out of 5 stars Paula (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Thank you!"

December 23, 2019
Rated 5.0 out of 5 stars Jared Wiedeman (on Google) at Life Storage, McKinney, TX (#523)

"Great service. Always kept clean."

December 20, 2019
Rated 5.0 out of 5 stars Joe C. (on Yelp) at Life Storage, McKinney, TX (#523)

"Superb location and access. The grounds are always well kept. Gina does a great job managing the facility. She is always available and willing to assist with any need. I highly recommend this facility."

December 19, 2019
Rated 1.0 out of 5 stars Jamie Fergs (on Google) at Life Storage, McKinney, TX (#523)

"Do not waste your time with this business. The manager is horrible just your average person who despises their job. Rude and very unprofessional, absurd service. Treat your clientele better, you would have better service. Absolutely worst visit with any storage facility."

December 14, 2019
Rated 5.0 out of 5 stars Lynn T. (on Yelp) at Life Storage, McKinney, TX (#523)

"This place is the best!  The manager, Gina, is amazing! She is the reason this location is so clean and well run!  I moved to McKinney from Illinois where we had a full basement to store things.  Since basements don't exist here, we needed to get a storage unit.  After calling the various  storage places around here, I spoke with Gina.  She was so helpful  that I drove right over and rented a unit from her!  I have since then added an additional unit to help get my garage organized. She was able to get me another climate controlled unit in the same building to make it easier. Love Gina and this location!  I highly recommend this location for your storage needs!!!!"

December 12, 2019
Rated 5.0 out of 5 stars Elliot (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Gina is very professional, responsive, and very helpful and personable!"

December 02, 2019
Rated 5.0 out of 5 stars Theresa Pierron (on Google) at Life Storage, McKinney, TX (#523)

"Love this place. Gina in the office runs it so efficiently and professionally. We have been here for several years and have seen how she has improved the grounds. We wouldn't go anywhere else."

December 02, 2019
Rated 5.0 out of 5 stars Christian Flores (on Google) at Life Storage, McKinney, TX (#523)

"Gina is very helpful. Love this location. Been renting for 3 1/2 years now."

November 21, 2019
Rated 5.0 out of 5 stars Eric Chaney (on Google) at Life Storage, McKinney, TX (#523)

"Gina Wilson What can I say about this woman that isn't obvious upon meeting her? Gina assisted me promptly, EXTREMELY sweet and definitely a valuable contributor to the Life Storage brand! If you need storage space or just a nice person to talk to....GINA WILSON IS THE ONE TO GO TO! GREAT PRICING EXTREMELY HELPFUL!"

November 19, 2019
Rated 5.0 out of 5 stars Benjamin C. (on Yelp) at Life Storage, McKinney, TX (#523)

"I have been renting a inside storage spot here for almost two years. I just moved out but if I ever need a storage place again I would go out of my way to come back here. I have had nothing but great service every visit and quick responces to any calls or questions I had."

November 05, 2019
Rated 5.0 out of 5 stars Leslie Chamberlain (on Google) at Life Storage, McKinney, TX (#523)

"I have was a tenet here for almost 2 years and I could not have asked for better service! -Ben Chamberlain"

November 05, 2019
Rated 5.0 out of 5 stars Staci Adams (on Google) at Life Storage, McKinney, TX (#523)

"We always have a great experience with life storage. Just booked another unit in the process was seamless, fast, great customer service."

November 02, 2019
Rated 5.0 out of 5 stars John H. (on Yelp) at Life Storage, McKinney, TX (#523)

"Ms. Gina is amazing. She set my mother up with a storage space in just a few minutes. I highly recommend coming over to see her."

October 04, 2019
Rated 5.0 out of 5 stars Anthony (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Just a very friendly and convenient place to rent"

September 29, 2019
Rated 5.0 out of 5 stars Lynn (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Friendly, knowledgeable manager showed us all that this LifeStorage facility has to offer!"

September 27, 2019
Rated 5.0 out of 5 stars Jay (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Gina is very knowledgeable on everything about the storage units. She doesn't even have to look up anything when you ask a question. She handles customers very well even when there are several in the office at one time. I love this storage location."

September 26, 2019
Rated 5.0 out of 5 stars Carmen Saravia-marenco (on Google) at Life Storage, McKinney, TX (#523)

"I highly recommend this place. Location is perfect, reasonably priced, but what sold me on this place was Gina! She's very approachable and knowledgeable regarding this business, very easy and patient with me even when I was very indecisive."

September 20, 2019
Rated 5.0 out of 5 stars JC Home Living (on Google) at Life Storage, McKinney, TX (#523)

"Gina was very nice and helpful! The process was quick and easy, plus we get to see the unit before hand. Would definitely recommend!!!"

September 16, 2019
Rated 5.0 out of 5 stars Amy Tilton Rule (on Google) at Life Storage, McKinney, TX (#523)

"I went to visit Gina today to see about renting a larger unit. Gina was extremely helpful and kind. She is very knowledgeable and made the process quick and transparent. She took me to see the unit and recommended how best to move from our current unit to the new one. I really appreciate her upbeat personality and genuine help. I feel the rental price is fair for a climate controlled unit in a safe and secure setting. Thank you, Gina!"

September 12, 2019
Rated 5.0 out of 5 stars John Rider (on Google) at Life Storage, McKinney, TX (#523)

"Went here earlier in the week to find prices on storage units for my move back from oversees. While walking into the office I came into what I assume is a current customer having a disputed with the manager Gina about parking. Seems like he was getting angry, but Ginas professionalism and patience to explain the situation was a sight to behold! I would recommend this location soupy on the manager,10/10 for good people still in the world."

August 23, 2019
Rated 5.0 out of 5 stars James H. (on Yelp) at Life Storage, McKinney, TX (#523)

"Other than the big price increase last time it changed hands, I can't complain.  A covered space for my RV and a dump on site.  hard to find storage with a dump site.  Charged straight to my credit card and have never had a problem.  Manager takes care of business and keeps the place spotless.  She did a great job of getting a bunch of junked cars out so it looks a lot nicer."

August 21, 2019
Rated 5.0 out of 5 stars WisdomH20 (on Google) at Life Storage, McKinney, TX (#523)

"Great service and my items were well stored. Not one time was there ever an issue with getting in or getting out through the gate. I would definitely recommend them for your storage needs.."

August 06, 2019
Rated 4.0 out of 5 stars Raquel M. (on Yelp) at Life Storage, McKinney, TX (#523)

"We've been using this facility for five years, and we have a 10x10 space and a parking spot. They have changed ownership twice in that time. They do what we need them to do - provide secure storage at a reasonable rate. Since we've been there for so long, we are "grandfathered" and are allowed to store both boat and travel trailer in the same spot. The new management tried to tell us that we couldn't. Luckily, we knew we were allowed to and pushed back. We've had no problems since then. Recently, my husband left the facility without closing and locking our storage space. I got a call from the manager. She closed and locked the unit and was holding the keys in the office. I appreciate this service!"

August 04, 2019
Rated 5.0 out of 5 stars Christine Z. (on Yelp) at Life Storage, McKinney, TX (#523)

"We just moved the last of our storage unit to our new home!  Yay!  All the details of moving from another state can be very overwhelming...especially when you're trying to locate storage in a state you don't live in yet.  Gina was awesome and made the whole process so easy!  I was able to do all of the paperwork and arrangements by phone/fax.  We were able to access our unit whenever we needed to with no issues getting in or out.  Gina provided great customer service and I would highly recommend this facility."

July 27, 2019
Rated 5.0 out of 5 stars D L Y. (on Yelp) at Life Storage, McKinney, TX (#523)

"Fantastic storage... Clean with great pricing!... Very courteous staff and always available to assist."

July 17, 2019
Rated 1.0 out of 5 stars Kirsten King (on Google) at Life Storage, McKinney, TX (#523)

"NOT happy with this place. We just moved into the area and we rented their largest unit to store our stuff until we find a place to live ($210 a month!). When we found out they wouldnt let us park the ABF trailer on site in order to unload our stuff, we found a new storage unit place who would! Two days later, we go to cancel and they wont give us our money back?! $210 dollars for a storage unit for two days!!! INSANE. Do yourself a favor and take your business somewhere else. We found a better unit for $50 less and much better customer service."

July 13, 2019
Rated 5.0 out of 5 stars Lauren Etheredge (on Google) at Life Storage, McKinney, TX (#523)

"Gina was so wonderful to help us gain the type of storage we need right now to hopefully make moving a lot less stressful!!! She was also most helpful with general information to help keep us and our storage items most safe. :-D"

June 16, 2019
Rated 5.0 out of 5 stars SL B (on Google) at Life Storage, McKinney, TX (#523)

"Excellent facility with a variety of storage options. Convenient and clean! Online reservation was easy and Gina at the property made the paperwork quick and was professional and great to deal with. =M"

June 12, 2019
Rated 1.0 out of 5 stars Michael R. (on Yelp) at Life Storage, McKinney, TX (#523)

"My wife and I chose to move from a self-storage facility in Prosper that we had been with for 4 years to have our things a little closer to home. Initially, we were impressed with Life Storage. We worked with Ashley, and she was pleasant and very helpful. Five months after we moved into Life Storage, everything changed. We received a disturbing email that we were being hit with a 22.4% rent increase. Our previous storage facility raised our rent 1 time in 4 years, and it wasn't 22.4%. I spoke with both the site manager, Gina, and their regional manager, and they just didn't care. "If you don't like it, leave," was their attitude. Wow, how things had changed in such a short time. According to them, it is policy to review accounts for a rent increase after 6 months - Yes!, just 6 months. If we had known that, we NEVER would have chosen Life Storage. I have nothing positive to say about this business. Bait and Raise! That's how they do business. We have used many self-storage facilities over the past 20 years, and none have done anything like this to us. As a local business owner, I am appalled at such discourteous and ethically questionable business practice. It's just a money grab. We are moving out."

June 05, 2019
Rated 5.0 out of 5 stars Daniel Ruppert (on Google) at Life Storage, McKinney, TX (#523)

"Gina was awesome to work with! Great rates and friendly staff! Highly recommend."

June 03, 2019
Rated 5.0 out of 5 stars Derek Gates (on Google) at Life Storage, McKinney, TX (#523)

"Gina and Ashley were absolutely amazing to work with. I wasn't sure what size unit I was going to need or for how long and they both walked me through my options and helped pick the best option for me. I had used this storage facility in the past for a moving gap and am doing it again now, and have been just overly impressed with how friendly and accommodating Gina and Ashley were."

May 20, 2019
Rated 5.0 out of 5 stars Rosemaund R. (on Yelp) at Life Storage, McKinney, TX (#523)

"I had a really good experience as oppose to a storage unit  I called on Lake forest. Ashley was friendly and professional and made my transaction easy, she is definitely an asset to the company. I am happy with choice at made. The unit was perfect and clean.  Thank you Ashley C"

May 19, 2019
Rated 5.0 out of 5 stars Albert Reed (on Google) at Life Storage, McKinney, TX (#523)

"OMG words can't express the gratitude i have for Ms. Gina Wilson and Ms. Ashley Caban. They treated me like family as soon as I stepped foot into their building. Great customer service is not a place they are lack in the business world. Thanks ladies for everything and I am looking forward to working with you guys again in the future!!"

May 06, 2019
Rated 5.0 out of 5 stars D Cervantes (on Google) at Life Storage, McKinney, TX (#523)

"The Manager is amazing, I had an outdoor space and she called me as soon as an indoor space came available. she just went above and beyond. customer for as long as i need the space. Thanks G."

April 22, 2019
Rated 5.0 out of 5 stars Elizabeth (on LifeStorage.com) at Life Storage, McKinney, TX (#523)

"Initially, I made my reservation online and filled out all of the appropriate paperwork. Once I explained what I will be using the unit for, she explained I reserved a unit size that wouldn't fit my needs. She immediately suggested the appropriate size unit and also honored the special I received online. Great customer service!"

April 18, 2019
Rated 5.0 out of 5 stars Thomas Wilson (on Google) at Life Storage, McKinney, TX (#523)

"Great experience here. Ashley was very friendly and helped me with every question I had, and Gina was excellent in making sure I was taken care of professionally and quickly. 10/10"

March 28, 2019
Rated 5.0 out of 5 stars Adam E. (on Yelp) at Life Storage, McKinney, TX (#523)

"So far so good! I visited 5 storage places in the area. This one was one of two that actually showed me around. Granted it was like 35 degrees outside. But, I needed a unit and I wanted to see it before I payed. I went with this Location because I liked the Manager named Gina; she gave me the impression she was on top of things. Again, she didn't even hesitate to show me some units in FREEZING weather. The units are in great condition and the grounds are well maintained to boot."

March 16, 2019
Rated 5.0 out of 5 stars Christina M. (on Yelp) at Life Storage, McKinney, TX (#523)

"Best storage in the area! Clean facility, great customer service and great area. I would recommend this storage area to anyone who is not only looking to store, also to receive the absolute best customer service."

March 14, 2019
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Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in McKinney offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • Extended Access Hours

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
  • Vehicle/Boat Parking

    This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
  • 54' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
  • Moving Boxes & Supplies

    Life Storage in McKinney sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Dallas, McKinney and Prosper

Our self storage facility on N Custer Rd is located east of the Dallas North Tollway, between Verona Dr and Virginia Pkwy, near Aviator Park. Click here for directions to this Life Storage.

At Life Storage Facility #523, we offer great property security systems and clean, affordable storage units to rent for the residents of Prosper, New Hope, Hackberry, and other neighborhoods in McKinney, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment

Features & Info

  • Rent Now Available

    Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
  • Climate Controlled Storage

    Life Storage in McKinney offers storage units with climate control to help protect your belongings from the effects of extreme temperature.
  • Drive-up Accessible Storage

    This Life Storage has convenient drive-up storage units. Pull right up to the door, and load your storage unit right from your vehicle. So easy!
  • Extended Access Hours

    Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.
  • Surveillance Cameras

    Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
  • Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
  • Vehicle/Boat Parking

    This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
  • 54' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
  • Moving Boxes & Supplies

    Life Storage in McKinney sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Dallas, McKinney and Prosper

Our self storage facility on N Custer Rd is located east of the Dallas North Tollway, between Verona Dr and Virginia Pkwy, near Aviator Park. Click here for directions to this Life Storage.

At Life Storage Facility #523, we offer great property security systems and clean, affordable storage units to rent for the residents of Prosper, New Hope, Hackberry, and other neighborhoods in McKinney, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $25 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment