A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Frisco, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Life Storage is amazing! I got a good deal on my storage units and have been very happy. Ronnie and his team are the best! Customer service is always outstanding!"
"My experience at life Storage has been a great experience. Ronnie the store manager has always been of great assistance during my time at life storage. Would highly recommend d this storage company and the indivisible running it. Highly recommend the Stockard Drive location.
Sincerely,
James"
"Romney Owen storage manager at Frisco Texas location. I must say he was very helpful during the storage reservation. He was very patience and answered all our question. He explained us in details how to operate during checking and checkout. He has amazing customer service qualities."
"Absolutely stellar experience at Life Storage. The manager is extremely professional and knowledgeable about the facility and process. I felt totally safe and secure to leave my belongings here. The manager Ronnie runs this place like a well oiled machine. Very awesome experience getting settled here and would be glad to recommend this to any person looking for storage in the Frisco area. Thanks Ronnie, you’re the man!"
"Well they have been increasing storage rent 2 time less then a year and they have a big problem with the gate all the time that never open. Not happy with the service."
"I have nothing but good things to say of the place. I have experienced nothing but positive things. The service from Ronnie Owens has always been professional and timely. I love how fast he was able to accommodate me. Though it's only been 2 weeks, I've enjoyed it, and have found his service to be quick and professional, and the price to be near-exceptional for the location. Thanks Ronnie!"
"Great place for storage.. Ronnie is amazing and helped meet all of my storage needs and concerns!! Ask for Ronnie and he will help you find the right storage for you."
"Dealt with Ronnie Owens. He is personable and friendly, eminently knowledgeable and diligent. It was a pleasure working with him - he thoroughly answered all my questions and convinced me beyond a shadow of a doubt that Life Storage Frisco is the best in the business. I will not hesitate to use Life Storage and will recommend them to anyone looking for storage. Ronnie is the ideal standard for a manager. Well done!"
"Just want to make a comment about the wonderful employees who work here even though your place in general sucks. The two employees I’m talking about are Rachel Nowlin and Ronnie Owens Jr.. they are the only reason why I decided to rent here and the minute I decided to rent here you went up $31 a month on my rent and you never fix anything including my entry door to my storage unit. So I’m giving a five star on Rachel and Ronnie but I’m giving a one star for the way management in his corporation handles their problems they don’t handle their problems."
"Michael and Rachel were beyond amazing. They are both professional, polite, informative and extremely helpful. I am looking forward to working with you all and thank you again for the storage units .
John"
"Using my daughter account. I have storage unit from Rachel she very knowledgeable helpful and kind . She went out of her way to help with getting the storage.
Brad"
"My experience here was very much a relief! Rachel helped me understand what would best accommodate us within our budget and she was in good spirits to boot. Informative staff, overall clean atmosphere, would absolutely recommend!"
"This place is a disaster I've been there four months and out of the four months three months the gate did not work which means there's no security there are no locks on the inside storage units which means once you get into the main gate which is broke all the time you could walk right into the indoor storage units. also too the facility is run down I have a door frame that's so torn up that you can't even put a two wheeler through it and they won't do anything to fix it and then after being there for four months they raised up my rent $31 this is the worst place ever to store your valuables"
"Ronnie is awesome. He met our needs as a place for storage, however above and beyond as well as receiving our deliveries and assuring they are place safely I our unit. Thank you Ronnie and Rachel (?), Sorry if I got your name wrong."
"Ronnie was awesome! Very professional and great customer service! The storage rooms are spacious and very clean. It’s safe and well lit around the parking lot at night with plenty of lights and security cameras. I recommend this location."
"I am preparing for a move so I was researching local storage units that may sell boxes. I called while I was in route and I spoke to Rachel to confirm that they did sell boxes in the size that I needed. Rachel was great! Even greeted me outside the building as I arrived, talk about great customer service! They did have plenty of the size that I needed. Rachel was friendly, personable and professional. I would definitely recommend Life Storage for any moving needs."
"Excellent service and company. Immaculate clean and reliable. A little difficult to get a hold if but by far worth the effort and they won't rip you off."
"I was already a customer with a 10x10 unit but needed to upgrade to a 10x15 to accommodate more items. Associate Store Manager Rachel Nowlin was amazing. She asked important questions about what I needed to store, and found the best unit for my upgrade. She even considered how close the new unit was to my existing unit so that my move was as easy as possible. 10/10 would ask for Rachel by name!"
"Life storage is great! But when looking to get a storage what really matters is good management.
Ronnie Owens, the facility manager @ this Stockard Rd. Life Storage location is the epitome of good management personell, and his professionalism in his job far exceeds what I ever expected in a storage facility, let alone management.
So if you're looking to rent a storage unit in the Frisco, Texas area do not pass up the opportunity to check out this place I have no doubt that they will take good care of you!
Check them out!"
"Having such a busy lifestyle it’s been a real pleasure to have Rachel there assisting me with my storage needs. Truly an A+ employee every time I go there"
"I recommend Life Storage for your storage needs. They are super easy to work with. Rachel at the facility is super helpful and always very pleasant and friendly. Definitely will use Life Storage again!"
"Ronnie is the store manager and was tremendous at reservations all the way though vacating my storage space!! I highly recommend him personally and Life Storage facility!! Thanks for keeping my property safe!!"
"I purchased a unit from an online storage auction and Ronnie's customer service was excellent! From the second I walked in I was welcomed! He was super helpful and even spotted me a few cents when I was short on change! This facility is super clean and has a great store manager running it!"
"I highly recommend Life Storage for your storage needs. They are super easy to work with. Ronnie at the facility is super helpful and always upbeat and friendly. Definitely will use Life Storage again when the need arises."
"I called the storage 5 mins before they closed and they were able to get me a unit quick. Ronnie (store manager) was very helpful and took the time to explain everything."
"We received the best customer service from Ronnie. He was great with us and very professional. He answered all the questions that we asked. Very informative. So glad that we were able to find this location. Thank you Ronnie for such great service."
"Amazing experience, Ronnie helped me and my family get the the best deals on a unit, highly recommend everyone to come here, Ronnie will take good care of you."
"Ronnie was GREAT, when I walked in he greeted me. I was a little upset but when I left, I left with a smile he made my day ! If he hasn’t already gotten a raise he NEEDS a raise 💪🏾"
"His service was so amazing use very very personal and helped us with what we needed absolutely go to this place I suggested for everyone he was great The store manager is named Ronnie and he will definitely help you on a personal level with whatever you’re in need of"
"Ronnie was the best. He made my experience here the best possible and everything was told to me up front and exactly what I wanted. Please store here it’s the best of the best!"
"I really appreciate this company. It's so hard to find excellent service these days BUT not when dealing with Rachel .....she's the best. I always store here....even my cars have been stored in their clean well lit and secured location. Thank you!"
"Really nice units! The store manager was super nice when showing us the property. They have security cameras and every unit is on the bottom floor. Highly recommend. Our storage move went really smooth."
"Ronnie was wonderful!! I had to sign some papers for a storage unit in Pensacola fl. The system was down due to Sally playing havoc on everyone. I was VERY frustrated with some issues that had happened. Needless to say I was NOT happy. I walked in angry and Ronnie calmed me down with his sweet, happy personality. I walked out a happy customer!! Thank you for keeping me sane!!"
"Ronnie was absolutely amazing, friendly and helpful! In such a frustrating time Ronnie helped me get what I needed and did so, so calm and collective when he could have and had every right to not be so friendly to me. I may not have been the easiest customer, but he held his composure and helped me accomplish the end goal! Thank you Ronnie for got not giving up and helping me through the process!"
"Ronnie and Mike are the BEST. Im so glad I found a place with great security and ppl I can trust. They have all the benefits of competitors, but they actually respond quickly to customers. Theyre knowledgeable, trustworthy, and good lookin too. Tell em I said it."
"Ronnie is by far the nicest, most customer focused person I have ever encountered. Made my moving nightmare that much more easy and was super accommodating. Definitely recommend this location."
"Been with these guys for a long time now, well over a year. Last month, my credit card on file expired and they called me after it was late in an attempt to collect a debt. Totally understand, I should have known it expired and updated it prior to the due date. I went on their site, updated my card info, paid the bill and fee, no worries. Just today, the store manager calls me and tells me that my account is going into lien status for non-payment. While on the phone, I pulled up the site and explained to him that my card is on file, it is current and they should have auto-charged it as they have done since the day I moved in. I asked that the fee be removed since their system had an obvious issue, but he promptly told me that he doesn't remove fees for mistakes. I asked to speak to his manager, but he told me that he was the manager and would not remove the fee because he wasn't the one that made the mistake. He was rude, condescending and just generally didn't care about me as a consumer. I advised him that I would gladly manually pay the bill since their system had an issue, but I will be vacating the space and beginning a new agreement with their competitor CubeSmart.
It's sad to see Store Managers with foolish egos lose long time customers over a few bucks."
"Been with these guys for a long time now, well over a year. Last month, my credit card on file expired and they called me after it was late in an attempt to collect a debt. Totally understand, I should have known it expired and updated it prior to the due date. I went on their site, updated my card info, paid the bill and fee, no worries. Just today, the store manager calls me and tells me that my account is going into lien status for non-payment. While on the phone, I pulled up the site and explained to him that my card is on file, it is current and they should have auto-charged it as they have done since the day I moved in. I asked that the fee be removed since their system had an obvious issue, but he promptly told me that he doesn't remove fees for mistakes. I asked to speak to his manager, but he told me that he was the manager and would not remove the fee because he wasn't the one that made the mistake. He was rude, condescending and just generally didn't care about me as a consumer. I advised him that I would gladly manually pay the bill since their system had an issue, but I will be vacating the space and beginning a new agreement with their competitor CubeSmart.
It's sad to see Store Managers with foolish egos lose long time customers over a few bucks."
"I moved in back in April and Im very happy I decided to store my things here!! The customer service here is absolutely amazing! They are always looking to help in anyway possible! The facility is always nice and clean! Never had any issues at this facility!!"
"The staff here are excellent and very helpful. Always willing to help with any needs and answer any questions. Very professional and courteous !!! Highly Recommend!!!"
"I needed a short term storage facility for an in-city move. Ronnie and his team of folks were great at helping me find the right unit. They gave me a great deal and were super helpful in a variety of ways. It's a clean and climate controlled unit. When I spent a few weeks going back and forth, I saw the team making their rounds and checking on things. So, I know they are monitoring the units and ensuring things run smoothly. Everyone I've encountered there as been friendly and easy to work with when called upon for assistance."
"Amazing customer service! The best of the best at this place! You get more then what you pay for at this place!! Facility is GORGEOUS for it being a storage facility!!"
"I visited this location yesterday to see now clean is was and how well it is being maintained. I was greeted by the on site manager, Ronnie, who was very friendly and informative. It was nice to encounter an employee who was both friendly and informative; not one who had an attitude of "Why are you bothering me?" It was refreshing. The cleanliness and the positive experience with the manager makes this facility my first choice."
"I'm in and out of this place on the daily due to my job - always clean and well maintained, any issue I've ever had has been dealt with in a timely manner to my complete satisfaction, and most importantly they put up with us."
"Very impressed with everything all around! The store manager, Ronnie Owens, was friendly and very helpful with all my questions. He was able to get me a great deal! If you're in need of some storage space, I highly recommend Life Storage!"
"This is by FAR the best facility around in North Texas, Best Customer service, The cleanest facility, and just all around amazing! Should really think about storing your things with these guys!!!!"
"I was incredibly stressed when I was in the office. So much that I was irritable and rude. Nevertheless, the employees treated me with great respect. I don't know how they did it. When I talked on the phone with any of them, they were more than ready to help, and never mirrored my tension. They are young, but even so, they displayed patience and dignity in the face of rudeness. I cannot say enough good things about them."
"Customer service is great at this location. I left an item in my storage unit after closing my account. Ronnie was great, he stayed late after the office closed and waited for me so I could get the item. If you need a storage facility in the frisco area, this is your place!"
"Clean, secure storage managed by a courteous and helpful staff. I will single out Ronnie for this review as his professionalism, courtesy and can-do attitude speak volumes about this location. Highly recommend!"
"I have been a customer since 2011. I have seen several managers come and go. Not one of them has been as helpful and friendly as Ronnie. His customer service skills are top-notch. He always puts customer needs FIRST. If you have storage needs in the Frisco area, call Ronnie at this location!!!!!"
"I called the 800 number early in March to reserve a storage for March 29. Initially I was looking for a 10x10 but with their promotion, was told I could get a 10x15 in a climate controlled area for a less expensive price--NICE and yeah, I will take it. I was told they could only hold it until a certain date through the customer service and any specifics would need to be discussed with the onsite management team.
When the onsite management team called to confirm my reservation, I let them know I was not moving in until the end of March and asked if there was anything I could do to hold the reservation until that time; I was told not to worry, I would be good until the end of March and he even stated if I wanted to move in early, it'll be approx. $4/day--cool.
Fast forward to recent (mid March) I called to make sure everything was good and ask if it was ok to submit the paperwork and another gentleman (Ronnie) answered the store number. Long story short, OF COURSE I was told my reservation was no longer valid and too, the price has increased. I asked if they'd honor the rate I was given and re-institute my reservation because I'd spoken to someone who told me I would not have a problem keeping the reservation until my move in date. It was escalated and Ronnie told me he'd call his "boss" (I really wish grown folks would stop using that term---but that's another story) and he'd call me back with his response...which of course was a no. Touche'
The reason for my review is I didn't appreciate the responses when speaking to Ronnie re: my reservation. I was made to feel as if there wasn't any way I could have spoken to someone else in the store in an effort to confirm my reservation could be held when the actual store calls to confirm within 24 hours. No, I couldn't remember the person whom I had spoke to (I think I said it was Ryan--and I was wrong) and was driving so I didn't have it handy; but responses like "That's impossible because I just got out the hospital" and "I'm pretty sure they won't budge with the price" was irritating. I mean, SOMEONE was working in that office while you were in the hospital, right? The particular gentleman that approved this at the local store COULD BE the one that is not returning until next week, right?...and was it not possible to wait until he returned to confirm what he said to me? Nope...shut down, all the way.
So yeah. Great thing about Frisco (and DFW) is there is plenty of competition. So instead of honoring what I was quoted and correcting a reservation that should not have been cancelled (and losing $14/month ($88 dollars vs $74)), you've now lost $74/month and have been blessed with an amazing 1 star review from a yelp elite-double touche'"
"we rented 2 units for over 2 months.
when we first contracted, we were told that any days after the 2 months will be counted by days. so we agreed to rent the units.
by the time when we need to return the storage, they said they any remaining days WONT prorated. so evenif we left the unit in the middle of the month, they will still charge us for WHOLE month for each units which was not mentioned when we signed the unit.
they simply said their policy is changed.
Okay, I chose this location just because all the good reviews, however, this is what we experienced in this location.
Sorry i had to leave honest review."
"Just moved into my 2nd unit at this facility and Im
Just amazed at the customer service in office and how much they care! If youre looking to store your things! You NEED to come store your things here!!"
"BEST Customer Service!!!! Cleanest facility!!! Also units are VERY VERY well kept when not in use! BOTH my 10x20s were SPOTLESS on move in day! (: I wish I could rate it 6 STARS!!"
"Use to store my household items here while my house was being built and the facility Is ALWAYS clean and well kept and you honestly cant get Better customer service anywhere else!!!"
"Ronnie is always so nice and cool. Anytime I or one of my employees have had any questions or needs, Ronnie is on it! I am super happy with my unit and service at Life Storage in Preston."
"The rental agent working was actually fantastic - not something you expect at a storage facility. I think his name might have been Reggie? _That might be totally wrong.
Another person (female) working there at the same time was also very friendly and customer focused.
Just came out of another storage facility where my rates raised from 95 to 165 over a 3 year period. "
"I was very satisfied with my entire experience.They were always very courteous clean respectful informative. I couldn't have asked for anything more if I ever need storage in the future I will definitely come back to life storage and I will refer your company to anyone I know that needs a storage. Your prices were satisfactory I have no complaints"
"We have had commercial units at this location
For years
Gina the current manager was efficient
And friendly
Would recommend highly
Frisco TX location "
"You exceeded my expectations by providing thoughtful, timely and succinct instructions. The space was perfectly clean, the store manager is exceptional in her customer service. One of the best retail experiences I have ever had and I was a senior executive in a 2000 store retail chain."
"Gina is an award winning manager, completely professional, accurate with information and great disposition. Uncle
Bobs should use her for their training model. My overall experience with your company deserves a 5 star rating."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Dallas, Frisco and Hackberry
Our self storage facility on Stockard Dr is located east of the Dallas North Tollway, between Legendary Dr and John Hickman Pkwy, near Lamar and Norma Hunt Middle School. Click here for directions to this Life Storage.
At Life Storage Facility #522, we offer great property security systems and clean, affordable storage units to rent for the residents of Hackberry, Hebron, Prosper, and other neighborhoods in Frisco, TX. Call us with questions, reserve online, or click here to compare other storage units in Dallas.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: Closed
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
