Self Storage Units near Dallas in Allen, TX, 75013

"BEWARE! This location will assess third party insurance fees on customers without appropriate notice and without customer authorization. When presented with proof of continuous coverage, they will not refund the insurance fees."

"BEWARE! This location will assess third party insurance fees on customers without appropriate notice and without customer authorization. When presented with proof of continuous coverage, they will not refund the insurance fees."

"Dylan at Life Storage in Allen is the best! We have stored items here for over three years; and we receive excellent customer service with every interaction. Recently, we considered moving our stored items closer to our new home, but Dylan again wowed us with amazing service and we stayed with Life Storage in Allen. As tenants, its a relief that our stored items are safe and well looked after under his care. Thanks, Dylan!"

"great service!"

"Great helpful and respectful people. Easy and fast process. I recommend it"

"At this Life Storage I was helped by Dylan the property manager and he did a wonderful job. Very well mannered as well as detailed. He help walk thru everything I needed to know as he was very professional and patient.."

"Great service with low cost."

"Brody provides excellent customer service and is very knowledgeable."

"Brody gave me the best storage experience of my life. Honestly he was a blast to talk to while I figured out what I needed."

"Brody was super helpful with the whole process. He was patient and answered all of my annoying questions lol. Looking forward to coming back!"

"Only because the fees have gone up over $100 a month!  In this economy, we're thinking about moving.  ALSO THE $50 LATE FEE IS KILLING US!! How about you give some kind of break, drop the rent or cut down the late fees to $20, like everybody else, $50 is ridiculous!!! It's now become a decision to put food on the table or gas in the car.  GIVE US A BREAK, PLEASE!"

"Highly recommend for your storage needs. Accessible location. Very helpful and friendly staff."

"Outstanding everything. Respect and gratitude to Dillon and Brody; these guys are a class act and good energy."

"Dillion and co were absolutely phenomenal! Keep up the good work gents!"

"Edgar was super helpful and made our experience pleasurable!"

"Very friendly and helpful"

"Rachel is the best at her job! Very satisfied with her help!!(:"

"Awesome storage, friendly staff, definitely recommend life storage in Allen."

"Staff was friendly, fair prices, secure units. I would recommend."

"The Allen Life Storage Facility is fantastic. The employees are courteous, kind, helpful, and attentive. I am ever so glad we were lucky enough to find them. A true blessing."

"As a company they are a pain and not easy to work with. As a individual location though, good team and great service. Every time I had to call 1800 number it was a pain, however; when going into the office, handling move in and move out with this specific location, they were great!"

"Good luck trying to end your rental agreement…. I’ve been calling, leaving messages and driving up to the office with no luck. They never pick up, no one is at the office and apparently they don’t check messages. They were great all the way up until this point but this has been ridiculous"

"Very well can storage place with climate control just what we need it"

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"Very well maintained and rodent free, unlike our previous storage rental. Would recommend them to anyone!"

"Good service and fair prices!"

"Clean and friendly staff. Will definitely look for a Life Storage in FL when we move!"

"Really can't do anything about the mice and spiders in your personal storage area..."

"I had a reservation with U-Haul and this place was running a special for one month free (although there's a $25 "admin fee" so there's nothing free about it). They said it would include a moving truck for free for the first 30 miles. However, what they did not tell me, is that he moving truck would be located at another location (another 21 miles away). That was frustrating enough, then I go to their other location to get the truck, and it doesn't even have a amp to load/unload, so then I had to reserve a truck last minute from uhaul and drive all the way back home to Frisco from Allen, and then Garland. Complete waste of my time and day. I will never be using this place again. Although they are cheaper than U-Haul, you get what you pay for! Then their district manager gave me a call only to tell me that there was nothing they could do, the audacity! I am not one to complain, so when I take the time to do so, it's very reasonable! I will leave it at that! The choice is yours. Don't say I didn't warn you!!!!"

"I had a reservation with U-Haul and this place was running a special for one month free (although there's a $25 "admin fee" so there's nothing free about it). They said it would include a moving truck for free for the first 30 miles. However, what they did not tell me, is that he moving truck would be located at another location (another 21 miles away). That was frustrating enough, then I go to their other location to get the truck, and it doesn't even have a amp to load/unload, so then I had to reserve a truck last minute from uhaul and drive all the way back home to Frisco from Allen, and then Garland. Complete waste of my time and day. I will never be using this place again. Although they are cheaper than U-Haul, you get what you pay for! Then their district manager gave me a call only to tell me that there was nothing they could do, the audacity! I am not one to complain, so when I take the time to do so, it's very reasonable! I will leave it at that! The choice is yours. Don't say I didn't warn you!!!!"

"Kathryn is very rude she was upset that I didn’t like the storage because it is not multi-levels and spoke to me in the most condescending tone and hung up the phone on me. Would not recommend go to extra space storage on greensville rd it’s multiple levels and the customer service is great"

"good prices and spacious storage units"

"Just moved out after 4 years and they have been extremely helpful and easy to work with. There were zero signs of rodent, bugs, etc when we moved our things and swept up. Highly recommended!!"

"I love this storage facility. My belongings have always been safe, I've never had to worry about it. The people who run the facility provide excellent service and are very kind."

"Nothing was explained throughly enough about billing and that I would manually have to pay for a monthly bill. After the first surprise late fee which I only figured out when I could not get into my storage. There was no reminder saying I needed to manually pay or that I accrued a late fee. Now I loaded my debit card with my account online and still it happens... No reminder, no late fee email. You need to manually set up reminders and set up auto payment which in any other company is very upfront and clear. Small mistakes like this will lose a business."

"Great customer service and Great price!"

"Great Customer Service!"

"Amazing!"

"Horrible experience with the customer service. Lady is sitting inside won't open the door...guess a break is a break...."

"Life Storage has been a Life Saver for me! I had been renting storage here for about 5 years, and gradually upgraded my storage space over the years. The staff has always been available, kind & accommodating. When the COVID-19 pandemic hit, I needed a place to set up a place to workout because the gyms had closed. They immediately upgraded my space to allow for this, and now I see them every day and am getting great workouts. The staff has been hassle-free, courteous, and even supportive! I have a few friends that work out in my "storage gym," and the staff is friendly and helpful to them as well. I wave at the front office when coming and going and always see a hand go up to wave back. I can honestly say that when the gym opens back up and we all feel safe to go back there, that I will miss my partners at Life Storage. Thank you guys so much!"

"Great service"

"During a global pandemic this place is still charging late fees and threatening to put a lien on folks storage prime example of a company that doesn't get it SMH..."

"Honest storage without pests. No rodent droppings or dead insects on the premises. Management is courteous and accommodating. Want to store in a safe location with clean facilities. Life Storage in Allen is a sure bet. Michael."

"Love my space. A great deal on pricing to start the New Year."

"Storage buying process was so easy a caveman can do it. Great service! Great location, the place was clean."

"Excellent customer service."

"A little pricey, but good move in deals, and have some really large units available."

"Had great customer service both on the phone and in person....."

"Very pleased"

"Not sure where to start from the fees they add it the inability to pay a bill right this place is a disaster stay far away"

"You were helpful and friendly."

"Place is amazing!!! Staff went above and beyond to make sure my unit was ready when i needed it. I was in a hurry due to some life issues and the staff here was absolutely on point. I could not have had a better experience with a storage company!!!"

"I had a great experience at this location. Steve was very nice and patient with me. I definitely recommend this location!!"

"Awesome Customer Service! Always feel valued!"

"The staff is so welcoming and helpful they answered all my questions. I will definitely rent with them in the future! They have great prices and awesome customer service!!!"

"Very friendly & helpful with all my questions"

"Life storage sucks go somewhere else"

"Staff is so friendly and helpful!"

"Nice clean place. Wonderful Customer service. Dylan and Alicia I think is who I talked to had me fixed up in no time."

"Wonderful customer service, answered all of my questions."

"Needed a storage room ASAP. Called around and found this place. I work out of town and was glad to hear they allow online payments. Application was basically painless, but the lady working there answered my questions. Location is a little out of the way from where I was hoping to find one but the service could not be beat.If you are looking for a storage place that has great protection and online bill pay, this is your place."

"Could not ask for a better place. Super friendly employees, Clean atmosphere and a safe and secure facility."

"I was extremely pleased with the entire experience. Your employee was exceptional. He went out of his way to process my rental agreement efficiently and rapidly, provided valuable advice as to the optimal storage space needed, and made sure that I had the most secure lock. He was fully professional and friendly. I will strongly recommend LifeStorage to my friends, family, and colleagues. Great job!"

"Dylan was very helpful and efficient with us. He actually reached out to us before we had a chance on our move out. We were all checked out and ready to go with little effort on our part. Great customer service and great rental rates."

"Clean, friendly staff, and quick service."

"Really great experience. Dylan was the manager and he was knowledgeable and very professional. It truly was customer service at its best."

"Was there when I needed to get away from a abusive ex. Were very kind to me and professional."

"I have been very satisfied renting a storage unit from the Allen, TX location."

"Awesome customer service and availability when this was a last minute! Thank you!!!"

"Dylan was awesome!!"

"They offered the use of a flat cart to move items from one storage room to another, and he even delivered it to us at the storage room. After we finished using it, we brought it back to the parking/service garage just outside of the office, and thanked them for everything. They are always very courteous to me when I visit. "

"Good prices and a well maintenance storage."

"I was very impressed with the service I got! The associate at your location in Allen was very knowledgeable and kind! He gave us top-notch service. I will definitely use you again. Thanks!"

"Friendly staff and very helpful. Have never rented a unit before but not will always use LifeStorage if I need to in the future. Very clean!"

"I felt like you have the right processes and people in place to provide your customers with excellent customer service. "

"great service"

"Have been a customer for several years, No complaints!"

"Your prices are high considering the space we have."

"Just an overall great place.. I am not afraid to go by myself. The young man there is awesome and professional."

"There was paperwork issue that was caught after the fact. The LifeStorage team was great at contacting me, telling me about the issue and having a solution ready to go."

"I haven't had a locker in more then 30 years. I sort of still don't, as this is for my two kids stuff not mine. I rented the space and did the move myself so they could save $50 a month. Kids are so lazy these days, especially "My Girls"! Just don't go up on the rent for a least a year, or my one daughter will say "I told you so".............Craig "

"It was a Sunday when we started to get moving and you guys opened on time, got us done fast. Thanks so much! "

"We moved from one unit to another and the 2nd unit was cheaper then what I was told over the phone previously. Thanks,"

"This is a small issue, but it would have been nice to have an electrical outlet closer to my unit. Overall no big deal, but would have been nice."

"I made quite a few visits to drop off and pick up items over my stay. I was impressed at how often I would see teh employees out and about cleaning and sweeping up the grounds. They seemed to take pride in their location. Amy is who I saw quite regularly and she was always very pleasant and would stop to say hi. (even when it was really hot outside)"

"I used Uncle Bob's for about 10 months. The staff was friendly and everything was an easy "low stress" experience."

"Amy the Store Manager is fantastic! She always helps and goes above and beyond helping with dolly's or anything I need. She is an asset to Uncle Bob's [Life Storage]!"

"Amy went above and beyond! We really appreciate her understanding and customer friendly attitude! "

"I appreciate the security you have in place."

"Onsite manager Amy was very helpful and responsive to several questions I had during my short stay. Would highly recommend to others!"

"Thanks for making the interim storage of my household goods the easiest part of a difficult intrastate move. The pro's at Uncle Bob's thankfully guided me into the right-sized unit (where I had originally booked a smaller unit)...would have been a nightmare otherwise! Thank you for your professionalism and great customer support throughout the entire process! Drama-free and easy! Sincerely, Sylvia"

"Amy at your Allen TX location is a true asset and a great partner in my needs for the storage unit. It has been seamless with her. "

"Clean and Safe along with a good staff"

"The gentleman who assisted me on my move out date went above & beyond! He was so kind & helpful! Thank you!"

"My closet is 631 in Allen, TX. My stuff that is not enclosed in a box gets extremely dusty. I do feel that 79.00 for the unit I rent is way overpriced for the size of the room with so much dust covering all my junk that would be in the basement if such luxuries were constru8cted in homes in TX. The staff is always excellent in dealing with customers."

"Your management team does an excellent job in Allen."

"You worked with me for the time I needed the storage instead of billing me for time I don't need. Also, an extra lock was placed on my unit as it had 2 doors; I had bought one but then the lady helping me realized there were 2 doors. She put the lock on the 2nd door."

"Excellent customer service!"

"Great place and great people to work with."

"The rates are high enough"

"THE STORAGE RATE IS GETTING TOO HIGH TOO FAST. IN THE LAST 2 YEARS WE HAVE HAD I BELIEVE 4 INCREASES."

"I really liked it when I first moved my stuff in that they worked with me as far as the key I was allowed in. I was in a tight spot but they made it just a little easier. "

"Efficient and professional. Highly recommend!"

"I hope you keep a person on the property 24hrs. The contract is very one sided and I will feel safer if I knew some one was always there watching."

"Don't like increasing the rent"

"I have had several storage units at this location for several years. The unit price keeps going up! I understand that some of this is necessary but I have had 3 increases in the past 3 years. That is a bit excessive. If the price is going to increase then we should be allowed to have 24 hour access to our units. Other places are cheaper and have better "amenities" such as this. Also locking the dumpster? After the thousands of dollars I have paid? I should be able to dispose of trash in the dumpster. Just some food for thought! Have a great day!"

"I have not been to the storage unit Since ownership change- been traveling"

"Bruce and Cindy (in Allen) are awesome! Can't say enough good things about them."

"Cindy and Bruce were awesome managers. They were very knowledgeable and professional and always took good care of the facility and our needs. The only reason we moved was because we no longer needed storage. Please give them our best!"