Storage Units near Dallas in Allen, TX, 75013

"Good luck trying to end your rental agreement…. I’ve been calling, leaving messages and driving up to the office with no luck. They never pick up, no one is at the office and apparently they don’t check messages. They were great all the way up until this point but this has been ridiculous"

"Very well can storage place with climate control just what we need it"

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"Very well maintained and rodent free, unlike our previous storage rental. Would recommend them to anyone!"

"Good service and fair prices!"

"Clean and friendly staff. Will definitely look for a Life Storage in FL when we move!"

"Really can't do anything about the mice and spiders in your personal storage area..."

"I had a reservation with U-Haul and this place was running a special for one month free (although there's a $25 "admin fee" so there's nothing free about it). They said it would include a moving truck for free for the first 30 miles. However, what they did not tell me, is that he moving truck would be located at another location (another 21 miles away). That was frustrating enough, then I go to their other location to get the truck, and it doesn't even have a amp to load/unload, so then I had to reserve a truck last minute from uhaul and drive all the way back home to Frisco from Allen, and then Garland. Complete waste of my time and day. I will never be using this place again. Although they are cheaper than U-Haul, you get what you pay for! Then their district manager gave me a call only to tell me that there was nothing they could do, the audacity! I am not one to complain, so when I take the time to do so, it's very reasonable! I will leave it at that! The choice is yours. Don't say I didn't warn you!!!!"

"I had a reservation with U-Haul and this place was running a special for one month free (although there's a $25 "admin fee" so there's nothing free about it). They said it would include a moving truck for free for the first 30 miles. However, what they did not tell me, is that he moving truck would be located at another location (another 21 miles away). That was frustrating enough, then I go to their other location to get the truck, and it doesn't even have a amp to load/unload, so then I had to reserve a truck last minute from uhaul and drive all the way back home to Frisco from Allen, and then Garland. Complete waste of my time and day. I will never be using this place again. Although they are cheaper than U-Haul, you get what you pay for! Then their district manager gave me a call only to tell me that there was nothing they could do, the audacity! I am not one to complain, so when I take the time to do so, it's very reasonable! I will leave it at that! The choice is yours. Don't say I didn't warn you!!!!"

"Kathryn is very rude she was upset that I didn’t like the storage because it is not multi-levels and spoke to me in the most condescending tone and hung up the phone on me. Would not recommend go to extra space storage on greensville rd it’s multiple levels and the customer service is great"

"good prices and spacious storage units"

"Just moved out after 4 years and they have been extremely helpful and easy to work with. There were zero signs of rodent, bugs, etc when we moved our things and swept up. Highly recommended!!"

"I love this storage facility. My belongings have always been safe, I've never had to worry about it. The people who run the facility provide excellent service and are very kind."

"Nothing was explained throughly enough about billing and that I would manually have to pay for a monthly bill. After the first surprise late fee which I only figured out when I could not get into my storage. There was no reminder saying I needed to manually pay or that I accrued a late fee. Now I loaded my debit card with my account online and still it happens... No reminder, no late fee email. You need to manually set up reminders and set up auto payment which in any other company is very upfront and clear. Small mistakes like this will lose a business."

"Great customer service and Great price!"

"Great Customer Service!"

"Amazing!"

"Horrible experience with the customer service. Lady is sitting inside won't open the door...guess a break is a break...."

"Life Storage has been a Life Saver for me! I had been renting storage here for about 5 years, and gradually upgraded my storage space over the years. The staff has always been available, kind & accommodating. When the COVID-19 pandemic hit, I needed a place to set up a place to workout because the gyms had closed. They immediately upgraded my space to allow for this, and now I see them every day and am getting great workouts. The staff has been hassle-free, courteous, and even supportive! I have a few friends that work out in my "storage gym," and the staff is friendly and helpful to them as well. I wave at the front office when coming and going and always see a hand go up to wave back. I can honestly say that when the gym opens back up and we all feel safe to go back there, that I will miss my partners at Life Storage. Thank you guys so much!"

"Great service"

"During a global pandemic this place is still charging late fees and threatening to put a lien on folks storage prime example of a company that doesn't get it SMH..."

"Honest storage without pests. No rodent droppings or dead insects on the premises. Management is courteous and accommodating. Want to store in a safe location with clean facilities. Life Storage in Allen is a sure bet. Michael."

"Love my space. A great deal on pricing to start the New Year."

"Storage buying process was so easy a caveman can do it. Great service! Great location, the place was clean."

"Excellent customer service."