Customer Reviews - Life Storage #260, Lumberton
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We at Life Storage want to maintain the best storage facilities in Lumberton, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Lumberton (#260)
4.84 out of 5
based on 32 of our most recent Reviews
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- Kathryn from Lumberton, TX
5.0 out of 5
"Elizabeth was very helpful and absolutely professional. Very impressed!"
April 24, 2019
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5.0 out of 5
"I am very satisfied with the service provided...Angela was very helpful and friendly."
January 18, 2019
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5.0 out of 5
"the lady was very nice my code I could never get to work
she was very patient and the code worked fine for her"
May 02, 2018
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5.0 out of 5
"I didn't need much, but when I did she was very helpful. The place was extremely neat and bigger than I thought."
March 29, 2018
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5.0 out of 5
"Explained all scenarios sonothing was left to assumption. "
January 01, 2018
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4.8 out of 5
"Professional employees and the storage building is very clean "
December 22, 2017
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- Gladys from Lumberton, TX
5.0 out of 5
"The storage in Lumberton Texas area was the sweetest ladies there ever. Everytime i went they were sweet and very helpful. We still have 1 storage there and they are sweet in giving us credit from moving out it and putting it towards our one we have still.
thank you ladies so so much for everything
you ladies went above and beyond in helping me and family finding a temp place to live til we can get in our home thank you "
April 21, 2016
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- Jolene from Lumberton, TX
5.0 out of 5
"I have been helped by both Tracey and Katie at this store and both have been so helpful-above and beyond great service-thanks"
March 18, 2016
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4.3 out of 5
"Tracy was helpful and friendly. She showed me both of the units that I ended up renting. While walking in the hallway of the second unit (building D) I did smell a bad smell (like mildew). Other than that moving in was as good as it could be. FYI - the carts were a great help."
January 11, 2016
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5.0 out of 5
"I am treated very courteous even when I have a late payment. The workers are very positive every time I speak with them on the phone or in person. They provided a great service to everyone who stores at Uncle Bob's [Life Storage]!"
November 25, 2015
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3.2 out of 5
"The prices went up more than a couple of times during my rental;
The burnt out lights near my unit were never replaced. They are probably still out (as well as a light inside the unit);
It was hit and miss finding the one employee that was on staff.
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November 23, 2015
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5.0 out of 5
"Employees were very sweet and knowledgable. Help with deciding what size space we needed. "
August 09, 2015
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- Raymond from Village Mills, TX
5.0 out of 5
"Your product is on the upper end of some of the other places I looked at, however I left feeling like I was getting what I paid for."
July 28, 2015
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5.0 out of 5
"The manager at the Lumberton TX storage is OUTSTANDING and aims to please always. She gives her very best to the customer to make the stay the most accommodating and enjoyable."
June 26, 2015
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- Leslie from Woodville, TX
5.0 out of 5
"Great personal attention - I received a call shortly after leaving the facility telling me I left my unit unlocked. It was very much appreciated."
May 06, 2015
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- Rebecca from Lumberton, TX
5.0 out of 5
"I always have a great experience at Uncle Bob's [Life Storage], that's why I keep coming back."
April 27, 2015
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5.0 out of 5
"Sarah was awesome! I've rented storage units at other sites in the past but she made this so easy! "
December 31, 2014
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5.0 out of 5
"The staff has always been very courteous and helpful."
August 30, 2014
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4.6 out of 5
"It was same as usual. I've use Uncle Bobs [Life Storage] many times. "
July 26, 2014
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4.6 out of 5
"everything was great !!! the second unit I was told was 79 dollars a month and was charged 86 dollars but tonya did say she would look into that and the truck we rented the pull out ramp did not work took us hours to fix it but than again tonya gave us a discount "
May 29, 2014
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5.0 out of 5
"The management and staff at the Lumberton location are top notch! Very friendly and helpful."
May 24, 2014
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4.8 out of 5
"prices could be a bit lower otherwise it is a very nice storage fascility"
May 23, 2014
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- Hunter from Lumberton, TX
4.8 out of 5
"I expected the facility to be neat and well kept and the facility met that expectation."
March 26, 2014
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5.0 out of 5
"In going thru my divorce everything has been a chore. It was a breath of fresh air that this was one of the easiest tasks I performed in my transition. Tonya was courteous, helpful, and friendly. Obtaining my unit was a breeze! "
March 25, 2014
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5.0 out of 5
"I was extremely satisfied with my experience at Uncle Bob's [Life Storage]. It left me feeling that I didn't have to worry about my possessions at all while they were there at the storage facility. That was a load off of my mind in a time of extreme stress. I was also happy with being able to pay my bill online each month."
March 23, 2014
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- Donna from Port Arthur, TX
5.0 out of 5
"Tonya in Lumberton, TX does an excellent job. She is very friendly and very professional. I have been renting there since July 2012 and have never had a complaint."
February 28, 2014
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5.0 out of 5
"Tonya Sweat is an awesome manager at the Lumberton location."
February 27, 2014
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4.0 out of 5
"Later hours to access my storage unit, because I work out of town."
February 27, 2014
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4.6 out of 5
"Appreciate there is a moving truck you can rent. Just wish it came with a dolly. :-)"
February 26, 2014
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5.0 out of 5
"Thank you for providing me with a place to store my house that was secure and well-priced. If we ever need storage again we will defiantly go to Uncle Bob's [Life Storage]."
December 01, 2013
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5.0 out of 5
"It is very seldom that you are treated with respect and guided through the process at a service oriented facility.
Very impressed with the attention we received and the attention to detail of the Manager."
October 03, 2013
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5.0 out of 5
"Getting a call from your office staff, that my lock had been left off, after one of my visits was very refreshing, and comforting,and gave us a greater sence of security."
September 23, 2013
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