Storage Units near Beaumont in Port Arthur, TX, 77640

"Thank You for training your associates in great customer service service!!"

"I was treated with the up most respect, I was offered a bundle deal with the boxes, tape, and marker that I needed. I would recommend life storage to anyone"

"Initially, I was not certain of what I really needed or wanted. After a friendly and needed conversation with the Associate, I finally became aware of my needs. I am happy with the outcome. Thank you."

"I was unaware of the closing time of the actual units when I originally signed up. I'm not sure why there isn't 24 hour access to the units if you have a gate code."

"Staff was always courteous and helpful. This was undoubtedly the cleanest storage facility I have ever used. If I ever need storage again...your facility will definetly be the one I use. "

"I was able to rent a storage unit and use your moving van with a refundable $100 deposit. I was ecsatic about the whole experiene. Thanks Life Storage!!"

"My roommate already has a unit here and through both experiences they were nice, patient, explained everything, and very accommodating."

"Very friendly staff, always available to assist if necessary. "

"Make hours more available seems like we would go to office and it would always say we have stepped away will be back. Staff was overall good however but very inconvenient to go after work and find no one there at both Locations in Nederland/Port Arthur area. "

"I wish we could choose a due date for our rental. We have to pay around the 20th of every month due to due dates for bills. I get a hefty late fee every month but I must pay on my 2nd pay check each month."

"Over my storage budget. Expected lower rental rates. I experienced sticker shock."

"You need to add button when gate is open where cars go through the gate of the back. I and my friend walked into the gate and trashed my shelves into the bulk. We were stucked because the gate was closed. My hands waved toward the webcam, and the gate was opened. You need to install the button for walking to pass the gate"

"Dottie has been wonderful! She called me whenever my payment was late to make sure I didn't lose my belongings. In today's world where customer service is not very good overall, Dottie has been excellent!"

"On the entrance to the property where I rent there is big hole with broken concrete that holds water every time it rains and it has been there at least since i started renting."

"The Manager was excellent! I also used Uncle Bobs truck from the other place almost next door to this Uncle Bobs and the Manager there was excellent also."

"The service was great. Unit was very clean. Being able to use the truck was so help full"

"Everything has been excellent. My only issue would be is that the last time that I went to the storage space (about 3 weeks ago) there was no dolly there. That is the only time that has happened. Thank you guys so much. "

"The set up for the access code was appreciated and the matter of being opened until 6 pm is also appreciated"

"Dottie, is the agent I normally deal with and she is an extraordinary assest to your company. Always friendly, willing to assist, knowledgeable. I've come to trust storing my things here and nowhere else. My friend had things damaged at another storage and came back to Uncle Bob's [Life Storage]. "

"The on site manager was great she explained everything down to the t.. the warehouse was spotless and smelled clean overall it was the best storage facility i have ever seen"

"Dottie is the best! She is the reason I will be an Uncle Bob's [Life Storage] client for life."

"I need one of your largest inside storage rooms. Thank you."

"I was told upon booking my rental that I would have free access to the truck. I was moving from Houston area so I didn't need it at move in time but she said it didn't expire. I called to schedule it when I was moving my things out of storage and was not so nicely told "that's not how it works... You should've used it to move in because it expires.""

"I appreciated the prompt courteous service.However, my son booked two days after me and his storage cost less. I was slightly disappointed with that. My door also doesn't stay up. "

"I have always been very pleased with the services. I would highly recommend your storage units to friends and family."

"The staff were always friendly. I never had to wait longer than a second when I walked into the office. Thanks for the excellent service."

"The only part of our relocation that was easy and quick. Great service provided."

"Keep up the professionalism. This is key to leaving many of our valuable assets inside your doors."

"I just love the way that I am always reminded that I have missed a payment in a concerned and professional manner. I am a disabled veteran that is sick a lot and going through some rough spots because I have become very forgetful. I am just trying to live my life as normal as possible and the associates will call and check on me to see what's going on and give me reminders that my bill is due or is late. I really do appreciate the respect that is given to me in my time of need. I thank all of you for taking great care of my items and the storage buildings are always clean and neat and free from critters. Thank you Uncle Bob [Life Storage] family."