A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I was not looking forward to having to rent a storage room because of past experiences. Renting from Life Storage has exceeded my expectations. It has been a very positive experience."
"Fernie was amazingly kind, friendly, and helpful every time I visited. He greeted me by name and always asked if there was anything I needed or with which he could help. His personal attention and care were greatly appreciated. Overall, I experienced unprecedented levels of superb customer service and would absolutely recommend this location to anyone who asked. Thank you Fernie!"
" We had a great experience with this Uncle Bob's [Life Storage]. I feel like they bent over backwards to help us. We had an issue with the lock and the door wasn't closed properly. They called to let us know and because we were out of the area they replaced the lock for us. We also had to be flexible with our move out date because of weather - I really appreciated the way they worked with us. We will definitely be coming back to this location if my son needs to store his belongings next summer. "
"Great accommodations for a needed space for our travel trailer. Short term. Thanks so much. We will be in town from time to time and will call you forsure."
"We came in 30 minutes before closing looking for a storage last minute and received great customer service. Chris Crosby was very helpful & assertive with all the questions we had. He did not seem rushed, especially since it was almost closing time. He also made sure we understand everything about our storage & asked if we had questions before we left."
"North Lamar location employees did not answer the phone over a 4 day period. Called at all different times of the day from open to close and the answering machine was full from Thursday through Monday morning. Just terrible customer service from that location in general."
"For your location I wasn't expecting much. But wow! I was really impressed to see such a nice storage area. I have already recommend to most co-workers who will also be needing a storage unit soon."
"I understand that construction comes with some inconveniences. However on most visits to the property we were forced to wait for the construction crew to move themselves, their vehicles, or their equipment out of the way to allow our vehicle to pass. Now that the whole parking lot and driveway have been paved, the workers are parking next to the building instead of using the parking spots causing a narrow path allowing only one vehicle to pass at a time although there is a two lane paved driveway. The current security guys (not the first security officer, he was great) but the current guys, are rude, abrupt, and borderline obnoxious and power tripping when we are coming on property."
"The constuction in front of the storage unit make it extremely difficult to find and get to. There is absolutely no steet sign on Lamar, and the unit is not visible from the street. Wont be using this storage unit again."
"We visited the site twice - the first just to check availability, the second to rent. Elissa was fantastic - she offered to hold a space based on our interest on the first trip and then was extremely helpful when the rental was completed with the second trip. Since there is construction occurring on site, she even checked with them to understand access issues (if any) for when we are wanting to heavily use the new rental. She is what any business would want as an initial customer contact - you company is lucky to have someone like this that truly cares about people."
"Everything is absolutely perfect and I am completely satisfied, sometimes tho there is nobody in the office to take my payment and I have to wait. I understand this though, a person can't be everywhere at once, so I do not have a complaint."
"I used Uncle Bob's in New Hampshire and was extremely pleased, but the location on North Lamar in Austin is every dirty and now, because of construction, not a secure location. I visited the unit last weekend and felt very unsafe. There is no fence, gate or anyone obviously watching the property. Two apparently homeless persons were in the parking lot, and I did not get out of the car until they left. There is no lock on the door to the climate-controlled units, and had I not had a man with me, I would NEVER have gone into that building alone, given the lack of security on the premises. I have decided to look into other options and would likely make a change immediately, except I do not live in Austin and have no plans to be in town for another month or so. This has turned out to be quite a disappointment."
"The lady that helped me on the phone and in person (sorry I don't remember her name), was GREAT. Very knowledgeable and friendly and helpful. Overall, an excellent storage rental experience. (Prior to working with Uncle Bob's [Life Storage], I tried to rent a storage facility at Watson and Taylor-I felt like I was at a Time Share Sales Presentation - very high pressure, no knowledge, not friendly or helpful. After my experience at Watson and Taylor....Uncle Bob's [Life Storage] was a fresh breath of spring air.) "
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Life Storage in Austin sells a full line of moving and storage supplies, such as boxes, packing tape, furniture covers, and more!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Austin and Georgian Acres
Our self storage facility on N Lamar Blvd is located east of the US-183, between Meadowlark St and W Powell Ln, near Payton Gin Pocket Park. Click here for directions to this Life Storage.
At Life Storage Facility #231, we offer great property security systems and clean, affordable storage units to rent for the residents of Georgian Acres, Crestview, North Loop, Rosedale, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
