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Storage Units near Georgian Acres in Austin, TX 78753

8227 N Lamar Blvd Austin, TX 78753

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Customer Reviews - Life Storage #231, Austin

We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 5.0 out of 5 stars Leonel Ojeda (on Google) at Life Storage, Austin, TX (#231)

"excellent service"

July 29, 2021
Rated 5.0 out of 5 stars Elise Betts (on Google) at Life Storage, Austin, TX (#231)

"Super great customer service!! Would def recommend to friends"

July 23, 2021
Rated 5.0 out of 5 stars Mai Daigle (on Google) at Life Storage, Austin, TX (#231)

"nastasha is bomb! has helped me so much throughout my moving process!"

July 23, 2021
Rated 5.0 out of 5 stars Joshua Brown (on Google) at Life Storage, Austin, TX (#231)

"Natasha and Michael were awesome at this location. Easy to work with, very chill, and kind."

July 19, 2021
Rated 5.0 out of 5 stars Mike Rice (on Google) at Life Storage, Austin, TX (#231)

"I’ve had a storage unit here for a long time and got behind on payments because of Covid. Natasha was a huge help in getting that straightened out. She highly reached out and I was able to keep my stuff Highly recommend this place"

July 12, 2021
Rated 5.0 out of 5 stars BBB GGG (on Google) at Life Storage, Austin, TX (#231)

"Nastasha Rojas is a really helpful manager. Very easy vacant procedure. Life storage helped me a lot on my moving to Austin."

July 08, 2021
Rated 5.0 out of 5 stars Faerie Fenty (on Google) at Life Storage, Austin, TX (#231)

"Natasha went above and beyond when assisting me at Life Storage. She is extremely helpful and resourceful and made me feel welcome."

July 02, 2021
Rated 5.0 out of 5 stars Steva Christian (on Google) at Life Storage, Austin, TX (#231)

"Nastasha was very helpful with the move in process. She made everything simple and quick. I’m leaving to Paris to work remote for a year! I’m grateful I found Life Storage for my personal property at a decent price."

July 01, 2021
Rated 5.0 out of 5 stars Gabriella Cardenas (on Google) at Life Storage, Austin, TX (#231)

"Nastasha was amazing"

June 23, 2021
Rated 5.0 out of 5 stars Jesse L (on Google) at Life Storage, Austin, TX (#231)

"Angela is awesome. Nice clean storage place. Go see her for your storage needs"

June 23, 2021
Rated 1.0 out of 5 stars John Hogan (on Google) at Life Storage, Austin, TX (#231)

"Um nobody answers the phone here and the guy that works here named Michael was rude obnoxious and loud I definitely recommend not going here"

June 21, 2021
Rated 5.0 out of 5 stars Tarin Tanice (on Google) at Life Storage, Austin, TX (#231)

"I 100% recommend this location. It is well secured well taken care of and Natasha has the best customer service ever 😀 You can't go wrong renting here they are very personal and make sure you get what you are looking for. Prices are reasonable as well."

June 09, 2021
Rated 5.0 out of 5 stars Noe A. (on Yelp) at Life Storage, Austin, TX (#231)

"Thanks to Natasha, for lending an extra hand on carrying some of my storage boxes. Your muscles helped speed up my unloading process. Awesome customer service!!!"

June 06, 2021
Rated 5.0 out of 5 stars Angelica Garza (on Google) at Life Storage, Austin, TX (#231)

"Really great service!!! Natasha is super helpful and ready to assist! Lifestorage services made my moving experience much easier. Definitely recommend"

June 04, 2021
Rated 5.0 out of 5 stars James Butler (on Google) at Life Storage, Austin, TX (#231)

"Natasha was great! Very entertaining and helpful."

June 04, 2021
Rated 5.0 out of 5 stars maryjane wilson (on Google) at Life Storage, Austin, TX (#231)

"Natasha was so helpful, this location has the best customer service. I couldn't be happier to have such great people taking care of our things. Always leave with a smile!"

June 04, 2021
Rated 5.0 out of 5 stars mando zamora (on Google) at Life Storage, Austin, TX (#231)

"Nastasha Rojas is the bomb always going above and beyond for her customers and always welcoming us with open arms I’d recommend this place to anyone whom is trying to store they belongings. Thanks ms. Rojas"

May 20, 2021
Rated 5.0 out of 5 stars Vicki Brown (on Google) at Life Storage, Austin, TX (#231)

"Love renting from this place ...keep coming back everytime I need storage...and the help is great just love Michael the older guy at the north Lamar store 😄😄👋👋😁ty"

May 12, 2021
Rated 5.0 out of 5 stars Randall Massingill (on Google) at Life Storage, Austin, TX (#231)

"The manager Natasha is awesome. Everything was very easy from start to finish. I reserved my storage room online and was met by the manager who was very easy to talk to and made everything better. Thank you Natasha!"

April 24, 2021
Rated 5.0 out of 5 stars SIQI, Martin LI (on Google) at Life Storage, Austin, TX (#231)

"Place is pretty chill; has an amazon locker at this one and I found that to be pretty handy. May find some flying ant looking like species moving about those lockers here and there but don't worry about it, they pretty friendly. Also I don't know if this is common or not, but what I liked about this place was how two people can be registered under a storage, albeit I haven't registered anyone yet, it was quite useful to know."

April 18, 2021
Rated 5.0 out of 5 stars Mari Lara (on Google) at Life Storage, Austin, TX (#231)

"Great service."

March 31, 2021
Rated 3.0 out of 5 stars Michael Burnett (on Google) at Life Storage, Austin, TX (#231)

"Alittle slow at the front counter"

March 24, 2021
Rated 5.0 out of 5 stars Paulette Wilson (on Google) at Life Storage, Austin, TX (#231)

"Natasha was very helpful, patient, and kind. She made my rental experience hassle free. Because of Natasha, I will definitely rent from your facility again.👍"

March 19, 2021
Rated 5.0 out of 5 stars Mary Ruth Grice (on Google) at Life Storage, Austin, TX (#231)

"This storage facility overly succeeds in meeting all of my needs. Each employee has gone above and beyond for me. Nastasha was a huge help today and totally came through with jumper cables in a time of desperation. Then to top it all off she gave me the cables to keep as a gift. Thank you Mary"

March 17, 2021
Rated 5.0 out of 5 stars Starsky (on Google) at Life Storage, Austin, TX (#231)

"Nasteisha was very helpful in helping me move my stuff into the unit. Will continue to use life storage"

March 16, 2021
Rated 5.0 out of 5 stars marcuswalker walker (on Google) at Life Storage, Austin, TX (#231)

"I have been at this location for awhile and the mangers are awsome. William and Nastasha have great customer service always treat customers like they would a friend."

March 14, 2021
Rated 5.0 out of 5 stars Amanda Mcelway (on Google) at Life Storage, Austin, TX (#231)

"Great customer service. She was quick and knew her stuff."

March 13, 2021
Rated 5.0 out of 5 stars Joshuah Christenbury (on Google) at Life Storage, Austin, TX (#231)

"Nastasha and micheal were the most oustanding representatives i have ever encountered. They went through every process to effectively transfer my storage and went above and beyond in every way go make my life easier. Thank you Natasha and Micheal for you exemplary customer service."

March 13, 2021
Rated 5.0 out of 5 stars Margaret Allen (on Google) at Life Storage, Austin, TX (#231)

"William from Life Storage on N Lamar (#231) has been very helpful in our move. I appreciate his hard work to make our move go smoothly!"

March 12, 2021
Rated 5.0 out of 5 stars Karen Villa64 (on Google) at Life Storage, Austin, TX (#231)

"Nastasha you rock !! Thank you for all your help and great attitude!"

March 09, 2021
Rated 5.0 out of 5 stars Robert Hernandez (on Google) at Life Storage, Austin, TX (#231)

"The front desk workers were very nice and professional. I’m very happy with the service."

March 08, 2021
Rated 5.0 out of 5 stars Stam Athiniotis (on Google) at Life Storage, Austin, TX (#231)

"Great service and Nastasha was just amazing and very helpful (and extremely funny)."

March 02, 2021
Rated 5.0 out of 5 stars Joe Arana (on Google) at Life Storage, Austin, TX (#231)

"Fast service and great staff. Nastasha was very helpful."

February 03, 2021
Rated 5.0 out of 5 stars Keven Martinez (on Google) at Life Storage, Austin, TX (#231)

"William Bird assisted me in renting storage space, he was very attentive and helpful."

February 02, 2021
Rated 5.0 out of 5 stars Mymonte Moment (on Google) at Life Storage, Austin, TX (#231)

"Will and Nastasha are Amazing they make an Excellent Team"

January 15, 2021
Rated 5.0 out of 5 stars Ebony Adams (on Google) at Life Storage, Austin, TX (#231)

"Very Friendly Staff!! Nastasha and Will!!"

December 31, 2020
Rated 5.0 out of 5 stars Cleo Carothers (on Google) at Life Storage, Austin, TX (#231)

"Nice to move"

December 30, 2020
Rated 5.0 out of 5 stars Boyce Smelcer (on Google) at Life Storage, Austin, TX (#231)

"William and nastasha we're amazing"

December 02, 2020
Rated 5.0 out of 5 stars Monty Lex (on Google) at Life Storage, Austin, TX (#231)

"William and nastaha have been the best with customer service"

December 02, 2020
Rated 5.0 out of 5 stars Omar Mousa (on Google) at Life Storage, Austin, TX (#231)

"Good people at this location !"

November 30, 2020
Rated 5.0 out of 5 stars Ruth Bonds (on Google) at Life Storage, Austin, TX (#231)

"For 3 yrs I've rented here, found a larger unit for only $15 more than the price I was paying, the transfer onsite was worth the price!!"

October 16, 2020
Rated 5.0 out of 5 stars Jesse Hardeman (on Google) at Life Storage, Austin, TX (#231)

"I want to thank william the manager here at life storage for the tremendous job he's doing hear..i hope life storage keep willam around he is a man of integrity n i pray God bless him"

October 14, 2020
Rated 5.0 out of 5 stars Linda Kreutz (on Google) at Life Storage, Austin, TX (#231)

"The facility is clean and convenient. The current manager, William, is extremely helpful and courteous."

September 28, 2020
Rated 1.0 out of 5 stars Joe Teller (on Google) at Life Storage, Austin, TX (#231)

"Awful Rate smell and Mice Oder in building"

September 20, 2020
Rated 1.0 out of 5 stars James Nuri (on Google) at Life Storage, Austin, TX (#231)

"Move out, Tis not storage- is shelter for homeless people- not clean- you can tell as soon as you walk in elevator- blood mark all over it- homeless people walking in and out without facemask"

September 19, 2020
Rated 5.0 out of 5 stars Mary Ruth Grice (on Google) at Life Storage, Austin, TX (#231)

"The best service from any storage unit facility that Ive ever experienced. The store manager, William , has been beyond helpful many times. He has gone above and beyond to insure fuest satisfaction. He is polite and very accomidating to unfortunate situations or basic unit needs. William succeeds in everh aspect of customer service, and keeps the property safe from harm to the best of his abilities. No matter what issue may arise, William figures ojt the best solution for everyone without conpromising any store rules. I would not store my belongings anywhere else besides Life storage. Thanks William Mary B."

September 08, 2020
Rated 5.0 out of 5 stars Mary Ruth Grice (on Google) at Life Storage, Austin, TX (#231)

"The best service from any storage unit facility that I've ever experienced. The store manager, William, has been beyond helpful many times. He has gone above and beyond to insure guest satisfaction. He is polite and very accomidating to unfortunate situations or basic unit needs. William succeeds in every aspect of customer service, and keeps the property safe from harm to the best of his abilities. No matter what issue may arise, William figures out the best solution for everyone without conpromising any store rules. I would not store my belongings anywhere else besides Life Storage. Thanks William Mary G."

September 08, 2020
Rated 5.0 out of 5 stars Chris Sustaita (on Google) at Life Storage, Austin, TX (#231)

"My wife is happy now."

August 28, 2020
Rated 5.0 out of 5 stars Stephen Sclater (on Google) at Life Storage, Austin, TX (#231)

"Forced out of my old storage unit by-surprise! -incoming mixed retail/residence, I happened upon this place. Grounds are clean and professionally run with indoor and outdoor storages options. Rates are very reasonable and I have to give a shout-out to manager William, who definitely took the whole experience up by at least a star."

August 20, 2020
Rated 5.0 out of 5 stars brandon gossman (on Google) at Life Storage, Austin, TX (#231)

"William Bird was the gentlemen helping me with my unit. He was extremely personable and I appreciate the attention. I do recommend giving Life Storage consideration when hunting for a storage facility."

August 08, 2020
Rated 5.0 out of 5 stars Mark Perez (on Google) at Life Storage, Austin, TX (#231)

"Great place. Very helpful staff. Nice secured place. Recommend it to anyone I know."

July 13, 2020
Rated 5.0 out of 5 stars Nathanael Brown (on Google) at Life Storage, Austin, TX (#231)

"William was fantastic. He came from another store to make sure i was able to get in same day to help me out of a bind. Thanks again."

July 11, 2020
Rated 5.0 out of 5 stars Roger Morris (on Google) at Life Storage, Austin, TX (#231)

"You have a great person William bird"

July 09, 2020
Rated 1.0 out of 5 stars Frank W. (on Yelp) at Life Storage, Austin, TX (#231)

"I rented a storage unit from Life Storage for several years paying $140+/per month for my space; Since, I live in a different city, I rarely visited the space outside of moving into it.  On the weekend of June 12th 2020 I planned a trip to Austin to finally move my stuff out of the space which required equipment and moving labor for Austin and Houston which was the final destination.  When I arrived at the storage on June 14th at 8:30 to meet my movers, I arrived to find that the lock on my unit had been replaced and I was never notified or provided a key.  The company website specifically states "Our storage facilities offer daily access hours that extend from the early morning to late evening (even 24 hour access at some locations), and you will never need an appointment to access your things."; If I had known I needed an appointment I would have scheduled things differently.   Since it was a Sunday morning, no one was present on site because the location doesn't open on Sundays until noon; so I contacted the afterhours number listed on the door and explained the issue, to which the person I spoke with said it could take 24hrs to get a response.  She also assured me it would at least be faster than that because the location opened in 3.5hrs, and an hour later I received a return call and was told that the location was trying to find someone to come to the location and help me with this issue.  I never received any further calls and was forced to pay the movers I had booked for their time when they were not actually needed, and wait until the store opened at 12 noon.  The four hour delay caused by the storage also made me waste money on my scheduled movers in Houston as well, because there was no way I could make it back to Houston in time for the 2 hours I had booked and paid for.   When the manager William Bird finally arrived at 12 noon he told me he was made aware there was an issue with my lock or unit and asked what was wrong.  When I explained and we arrived at the unit he informed me that they hadn't done anything to my lock, this was the lock I put on my unit; It was baffling why there was doubt as to whether I had placed the lock on my unit when the unit next to mine had the exact same lock, but I reassured him again it wasn't my lock and showed him I have the key to the lock I put on my unit.  He finally stated "Oh we did change all the doors and locks a few years ago; have you not been here in a while?"   He preceded to tell me that renters were notified by email and keys were mailed out; if keys were returned because the letter was not signed for that the keys were in the file.  He was unable to find the keys to my unit in my file or any proof that I was contacted in the computer.  So after 4+hrs of waiting he told me I could either come back when/if he found the key or he could break the lock, I chose the latter option.  He grabbed a tool bag and drilled the lock on the door breaking it; when we finally go into my unit my lock was sitting on the floor inside of the unit.   The whole purpose of self-storage is to have access to your unit when you need it, I would have gotten a POD if I just wanted to store my things and have to contact someone to receive them.   To make matters worse apparently there was a rodent infestation in the building that I was never notified of, and most of the stuff in the unit was ruined or covered in rat droppings and urine.  So essentially I could have saved time and money on movers, trucks, and monthly storage rentals, and the trip was unnecessary all together.  To add insult to injury he offered me $20 and said that was all he could do I needed to speak with his manager Danny Stewart and provided me his phone number.  I called and/or left a message three separate times and never heard back from him; on the last call I was finally able to reach him and explain my issue which he said he was made aware of but he needed to speak with William to see exactly what had happened and he would call me back probably tomorrow.  Two days later I still had heard nothing so I called back and he stated he had forgotten and he still needed to speak with Williams; when he called me back he stated that the locks were changed and letters and keys were mailed out and when returned they were placed in my file.  Which is untrue because if keys were placed in my file why did the lock have to be broken.  He then proceeded to tell me that they got me in and out as fast as they could.  When I explained the time and money wasted on this, he said you can send me the invoices, but essentially there is nothing I can do.  So essentially I not only paid for a space I was physically unable to access for years, I also paid for a rodent infested storage unit to store useless to me because they were ruined, and the rat urine and feces created a possibly hazardous situation where I could have possibly contracted numerous diseases."

June 17, 2020
Rated 1.0 out of 5 stars Frank Walker (on Google) at Life Storage, Austin, TX (#231)

"When I arrived at the storage on June 14th at 8:30 to meet my movers, I arrived to find that the lock on my unit had been replaced and I was never notified or provided a key. Waited 4hrs for someone to arrive on site to tell me "We did change all the doors and locks a few years ago; have you not been here in a while? He preceded to tell me that renters were notified by email and keys were mailed out; if keys were returned because the letter was not signed for that the keys were in the file. He was unable to find the keys to my unit in my file or any proof that I was contacted in the computer. So after 4+hrs of waiting he told me I could either come back when/if he found the key or he could break the lock, I chose the latter option. He grabbed a tool bag and drilled the lock on the door breaking it; when we finally go into my unit my lock was sitting on the floor inside of the unit. To make matters worse apparently there was a rodent infestation in the building that I was never notified of, and most of the stuff in the unit was ruined or covered in rat droppings and urine. So essentially I could have saved time and money on movers, trucks, and monthly storage rentals, and the trip was unnecessary all together. To add insult to injury he offered me $20 and said that was all he could do I needed to speak with his manager Danny Stewart and provided me his phone number. I called and/or left a message three separate times and never heard back from him; on the last call I was finally able to reach him and explain my issue which he said he was made aware of but he needed to speak with William to see exactly what had happened and he would call me back probably tomorrow. Two days later I still had heard nothing so I called back and he stated he had forgotten and he still needed to speak with Williams; when he called me back he stated that the locks were changed and letters and keys were mailed out and when returned they were placed in my file. Which is untrue because if keys were placed in my file why did the lock have to be broken. He then proceeded to tell me that they got me in and out as fast as they could. When I explained the time and money wasted on this, he said you can send me the invoices, but essentially there is nothing I can do. So essentially I not only paid for a space I was physically unable to access for years, I also paid for a rodent infested storage unit to store useless to me because they were ruined, and the rat urine and feces created a possibly hazardous situation where I could have possibly contracted numerous diseases."

June 17, 2020
Rated 5.0 out of 5 stars Jen Starling (on Google) at Life Storage, Austin, TX (#231)

"Mr. Bird is the owner and he is totally awesome. The place is clean and well kept. My unit was lean and the door is easily opened. I don't worry about any of my things being broke into. They check the grounds periodically and I'm secure knowing my possessions are safe. I highly recommend!!!!"

May 24, 2020
Rated 5.0 out of 5 stars Adam A (on Google) at Life Storage, Austin, TX (#231)

"Friendly and professional staff, Great customer service"

May 23, 2020
Rated 5.0 out of 5 stars Camila Clark (on Google) at Life Storage, Austin, TX (#231)

"William was extremely helpful when we stopped by at this location. Initially we just stopped by to check it out but he provided such great customer service we signed up and took advantage of the deal they had going on. He answered all our questions and gave us a price breakdown. He helped us find what we needed and was extremely friendly."

April 10, 2020
Rated 5.0 out of 5 stars Jenn Luckey (on Google) at Life Storage, Austin, TX (#231)

"William made what was a stressful day so much better by assisting me with a mistake that made. After receiving such exceptional customer service, I will continue to use LifeStorage for all of my storage needs."

March 07, 2020
Rated 5.0 out of 5 stars Brad Merritt (on Google) at Life Storage, Austin, TX (#231)

"Very clean, friendly service, all questions answered"

February 25, 2020
Rated 5.0 out of 5 stars Rene Carden (on Google) at Life Storage, Austin, TX (#231)

"okay he is just wanted to share my thoughts with about the place and the management and the staff it was all awesome the manager was the one that attended to us I give him a 10 Stars he went way out of his way to pleases and that's what I like about a person but all over all the manager you fire him for any reason y'all screwed up because he's good"

February 22, 2020
Rated 5.0 out of 5 stars Kennedy Long (on Google) at Life Storage, Austin, TX (#231)

"I reserved a unit at this life storage location online, and upon arrival realized that my moving truck would not fit on the property. I had called ahead to see if this location could accommodate the truck and was ensured that it could by someone I now realize was off site customer service. I moved to Texas less than 24 hours ago and was in a bit of a panic realizing that my belongings needed to find a new home, so quickly. William the store manager at location quickly and kindly came to the rescue. He showed me the unit size I reserved, and recommend a different life storage location that could accommodate an 18 wheeler. He personally called the manager at the other location, and reserved a unit for me. Thank you William! Moving is stressful but William and Life Storage made it so much easier."

February 21, 2020
Rated 5.0 out of 5 stars Paige (on Google) at Life Storage, Austin, TX (#231)

"Good prices and great service"

February 16, 2020
Rated 5.0 out of 5 stars Scott Boudar (on Google) at Life Storage, Austin, TX (#231)

"Great facility, very clean, and plenty of supplies for sale if needed. The manager, William, is awesome! Extremely friendly and helpful, and I think I made a new friend."

February 01, 2020
Rated 5.0 out of 5 stars Tomma Pangburn (on Google) at Life Storage, Austin, TX (#231)

"William is great. He was so helpful and kind. Highly recommend. Yes"

February 01, 2020
Rated 5.0 out of 5 stars Janelle Cummings (on Google) at Life Storage, Austin, TX (#231)

"I worked with William at this store and he is always super pleasant to work with. He made it very easy for me to do all that I needed to do in order to get set up in my first time storage. Thank you so so much for making this process seamless ! LifeStorage ROCKS!!!!"

January 25, 2020
Rated 5.0 out of 5 stars Clint Carroll (on Google) at Life Storage, Austin, TX (#231)

"New management, William, has taken over and is very courteous and civil compared to others I've dealt with in the past. Hate to leave, but in near future I will be back and attain their services once again. Thank again William, keep doing what you're doing. Respect and kindness goes a long way in my books."

December 18, 2019
Rated 4.0 out of 5 stars Albert Mitchell (on Google) at Life Storage, Austin, TX (#231)

"Good storage place. Just need to keep the floors clean."

October 22, 2019
Rated 5.0 out of 5 stars Lady Sammie (on Google) at Life Storage, Austin, TX (#231)

"Great customer service and helped me in a pinch. Facility is clean and has secure entry and has many cameras. I feel safe when visiting"

August 30, 2019

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Austin and Georgian Acres

Our self storage facility on N Lamar Blvd is located east of the US-183, between Meadowlark St and W Powell Ln, near Payton Gin Pocket Park. Click here for directions to this Life Storage.

At Life Storage Facility #231, we offer great property security systems and clean, affordable storage units to rent for the residents of Georgian Acres, Crestview, North Loop, Rosedale, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment