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Self storage units near Austin, TX at 5547 McNeil Drive

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    Office & Access Hours for Life Storage #197, Austin

    • Office Hours

      • Today: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
      • Mon-Fri: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
      • Saturday: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
      • Sunday: 12:00 pm - 4:00 pm
    • Access Hours

      • Daily: 6:00am—9:00pm
    • Closings

      Life Storage #197, Austin ‐ Features & Info

    • Storage Facility Features

      • Climate Controlled Storage Units
      • Use our Moving Van or Truck Free with Storage Rental!
      • Extended Access Hours
      • Surveillance Cameras
      • Fenced & Lighted
      • Vehicle/Boat Parking
      • 40' Truck Access
      • Boxes & Packing Supplies Sold Here
      • Customer deliveries accepted
      • Month-to-month storage rental
      • 24-hour emergency service
      • Online account management
    • Rental Requirements

      • Insurance required
      • Storage insurance available (third party)
      • $25 admin fee for new rentals
      • Payments due on 1st of the month
    • Payment Methods

      • Cash
      • Check
      • Visa
      • Mastercard
      • American Express
      • Discover
      • Auto-payment
      • Online payment
    • Vehicle Storage Available

      • Vehicle Title required
      • Vehicle Registration required
      • Must be in running condition/on trailer
      • Sales Tax on Vehicle Storage
    • Climate Controlled Storage Units

      Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
    • Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
    • Extended Access Hours

      Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
    • Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
    • Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
    • Vehicle/Boat Parking

      This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.
    • 40' Truck Access

      The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.
    • Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

      Customer Reviews - Life Storage #197, Austin

    • We at Life Storage want to maintain the best storage facilities in Austin, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

      Write a Review
      • Overall Rating for Life Storage in Austin (#197)
      4.75 out of 5 based on 51 of our most recent Reviews
      • Lisa from Volente, TX
      5.0 out of 5

      "I had my unit for 3 1/2 years. Never a problem visiting the unit to get items out."

      May 23, 2018
      • Marla from Austin, TX
      4.8 out of 5

      "i HIGH expectations when it comes to customer service and both people I've interacted with at Life Storage off of Parmer have totally met my expectations."

      March 27, 2018
      • Mary from Austin, TX
      5.0 out of 5

      "Very helpful. Took us back to show us our unit and the best way to get to it. Explained the entry system and had us try it to make sure we understood."

      February 26, 2018
      • Quirino from Austin, TX
      5.0 out of 5

      "your location had the unit size I needed and price range I was looking o say in. I really appreciate the very informative staff. Thank you highly recommended "

      February 17, 2018
      • Catherine from Austin, TX
      5.0 out of 5

      "Michael and Katherine went above and beyond. Thank you for the great service. You are top notch!"

      November 27, 2017
      • Alton from Austin, TX
      5.0 out of 5

      "Nearly three years a client and never an issue of any kind what-so-ever. I'd say that's as close to the top of the mark as anyone can get."

      October 26, 2017
      • from Austin, TX
      5.0 out of 5

      "Everything about our experience with LifeStorage has been wonderful, and it's great to know I don't have to worry about where to keep our work vehicles if we need to store them in the future!"

      October 23, 2017
      • Bryan from Austin, TX
      5.0 out of 5

      "Friendly staff and clean property. The office attendant was laid back and helpful. He even held my space RSVP for longer-than-usual so my wife and I could make a decision. "

      March 01, 2017
      • Rosemary from Austin, TX
      5.0 out of 5

      "Leland takes excellent care of the facility on McNeil Rd. in North Austin. He's courteous and efficient when help is required."

      November 27, 2016
      • James from Austin, TX
      5.0 out of 5

      "Nothing in particular. Very accommodating and I appreciated the use of your van."

      July 23, 2016
      • Michael from Melissa, TX
      4.8 out of 5

      "You were able to provide a rental unit...I just wish it was a little more affordable and was a little closer to Cedar Park/Leander."

      July 18, 2016
      • Claudia from Austin, TX
      4.2 out of 5

      "The phone customer service from New York was my first contact and they were so friendly, helpful, and professional!!! I wanted to meet them in person! The rental process and special offers were a great way to get my business. It was a smooth and enjoyable experience. I will call Uncle Bob's [Life Storage] next time. Thanks "

      June 23, 2016
      • Michael from Austin, TX
      5.0 out of 5

      "Being able to correspond with the store via email would have been nice. "

      May 25, 2016
      • Laura from Austin, TX
      4.1 out of 5

      "It would be nice if the access hours were extended by a couple of hours each way. "

      May 23, 2016
      • Sarah from Austin, TX
      5.0 out of 5

      "I was taken care of in a timely manner. The associate went and opened the unit for me."

      April 25, 2016
      • Brandon from Cedar Park, TX
      5.0 out of 5

      "I had read several positive reviews about Uncle Bob's [Life Storage], and after our interaction with the associate at the counter, it seemed very obvious that the company makes customer service a priority."

      April 20, 2016
      • Stacy from Austin, TX
      5.0 out of 5

      "It was a perfect place for me to store my life for 4.5 years. Glad to have all my goodies around me again."

      March 23, 2016
      • Martha from Cedar Park, TX
      5.0 out of 5

      "I have been extremely pleased with Uncle Bob's [Life Storage]. "

      February 25, 2016
      • Marc from Austin, TX
      4.8 out of 5

      "Uncle Bob's [Life Storage] was an excellent experience. - It had the best space/price value compared to others - The online portal was simple so payment was easy. - The email reminders when rent was due was helpful. - The staff was helpful addressing my concerns with a desire to help. - The temperature controlled unit buildings were very clean"

      February 25, 2016
      • Kevin from Austin, TX
      4.9 out of 5

      "I have had issues in the past with billing automation, particularly with coordinating payments for multiple units. These had to be resolved with in-person visits to the office. Feature request: permit access to dumpsters on-site. Limit access on daily basis, as I don't need it all the time, but it would be useful especially at move-out."

      January 25, 2016
      • Karen from Round Rock, TX
      5.0 out of 5

      "The employees have always been very helpful and have a positive attitude. I've never had an issue since I've been renting my unit. Great job to all of your staff at the McNeil Road facility."

      December 24, 2015
      • Crystal from Austin, TX
      2.6 out of 5

      "Calls go to Voicemail to often & office fails to return calls in a reasonable period of time. Therefore it seems customers & potential do not seem important. "

      November 03, 2015
      • Staci from Kyle, TX
      5.0 out of 5

      "The employees at the Parmer and McNeil location are absolutely amazing and very helpful! "

      October 20, 2015
      • Thomas from San Antonio, TX
      5.0 out of 5

      "Keep up the good work. Great customer service and it almost feels like family. I'm confident about the security of my stored items. I never use any other storage facility other than Uncle Bob's [Life Storage], "

      September 06, 2015
      • Charles from Austin, TX
      5.0 out of 5

      "It was a friendly, smooth process which didn't take too long."

      June 26, 2015
      • Carina from Austin, TX
      5.0 out of 5

      "This property is very well maintained and the lady in charge goes above and beyond with her customer service skills"

      May 31, 2015
      • from Round Rock, TX
      4.8 out of 5

      "The manager was very nice. I will be renting with you for the next 2 years."

      May 26, 2015
      • Melba from Austin, TX
      5.0 out of 5

      "Shirley is an amazing employee and a wonderful person. She is the reason I went back to uncle Bob's even though it is out of my way"

      April 23, 2015
      • M. Sylvia from Austin, TX
      5.0 out of 5

      "Thank you for your service we appreciated . We will recommend Uncle Bob [Life Storage] storage to all to our friends and family thank you"

      March 23, 2015
      • Parker from Austin, TX
      5.0 out of 5

      "The woman at the front desk was incredibly helpful and patient with me. She pushed her lunch break back to finish our deal!"

      March 03, 2015
      • Kevin from Austin, TX
      3.6 out of 5

      "I have been changed late fees on my unit for 3 of 7 months I have been in there due to issues with your billing system. The most recent issue was that my credit card expired and you did not notify me untill after the late fee applied. You could have sent me an email before the card expired and I would have updated it, but no."

      October 06, 2014
      • Neal from Leander, TX
      4.3 out of 5

      "Overall this is a nice facility and the manager is extremely nice and helpful. However, the 5x5 space I am paying for actually measures 3'-4" wide by 4'-6" deep. Although is it big enough for my needs, advertising and leasing this as a 5 x 5 is very misleading."

      September 13, 2014
      • Lonnie from Cedar Park, TX
      4.8 out of 5

      "The manager at my location is the best...such a sweet lady!!!"

      August 28, 2014
      • Thomas from Austin, TX
      3.7 out of 5

      "I'm not happy about the price continuously going up. "

      August 27, 2014
      • Perri from Austin, TX
      5.0 out of 5

      "The associates that helped me were great. Janice has been super helpful and remembers me when I call...she is great!"

      August 27, 2014
      • Charlie from Austin, TX
      5.0 out of 5

      "the associates in Austin were incredibly knowledgable and nice Richard & Shirley"

      May 29, 2014
      • Faith from Liberty Hill, TX
      4.9 out of 5

      "The office manager had to deal with multiple customers at the same time, one of which was not very nice. She kept her cool and was very apologetic for my wait and the system issues that occurred during my rental agreement process. I have rented a storage unit from this same store several times throughout the years and I'm always more than happy to do business with them. "

      May 29, 2014
      • Kathryn from Austin, TX
      5.0 out of 5

      "Great crew. Exceptionally clean and maintained throughout. Everyone I encountered was professional and kind."

      April 25, 2014
      • Kristin from Austin, TX
      3.9 out of 5

      "The contract process seems a bit laborious, and the person working didn't seem to be able to multitask. I had to wait 25 minutes while he helped someone when I had a pretty simple request of cancelling one of my storage units."

      April 25, 2014
      • Jennifer from Austin, TX
      5.0 out of 5

      "So far, I'm completely satisfied, and am understanding with the slight "wait" I had. He was busy with another customer."

      March 26, 2014
      • Jeremy from Austin, TX
      5.0 out of 5

      "I believe JT OR JD helped me, he was awesome and everyone made my experience simple and easy during a tough time in my life. I will definitely recommend, and appreciate y'alls work!"

      March 07, 2014
      • Fred from Austin, TX
      5.0 out of 5

      "The gentleman who helped me was truly a nice guy..I like the fact I can get 24 hour access.although I don't understand the extra charge for this, the gate opens the same way during the day :) "

      March 02, 2014
      • Debra from Austin, TX
      4.8 out of 5

      "I feel safe having my stuff there in storage and I have recommened this to many people. "

      February 26, 2014
      • Stan from Chicago, IL
      4.2 out of 5

      "Being a customer for almost five years,it would mean alot if i were to recieve a months free storage just to say thanks for being a customer."

      February 26, 2014
      • Marynelle from Austin, TX
      3.9 out of 5

      "When we opened our storage room after several months there was some sort of fuzzy stuff on the floor. I assume it came in under the door."

      February 26, 2014
      • Eddie from Austin, TX
      5.0 out of 5

      "Well maintained location, friendly staff, great customer service!"

      February 23, 2014
      • Brett from Austin, TX
      5.0 out of 5

      "If I ever need storage space again, I will definitely be back!"

      January 23, 2014
      • Jay from Cedar Park, TX
      5.0 out of 5

      "Very impressed with cleanliness of the storage unit."

      January 23, 2014
      • Leslie from Austin, TX
      5.0 out of 5

      "Office staff always remember my name when I go in - amazing, esp. since I'm only in there once a month. Keep up the great work!"

      November 15, 2013
      • Nancy from Tehachapi, CA
      4.4 out of 5

      "The units that open to deep drops should be discounted as they are very difficult to pack and unpack. Shirley is a treasure. She is the main reason I booked with Uncle Bob's and took more than one unit."

      October 28, 2013
      • Kenny from Cedar Park, TX
      5.0 out of 5

      "Very nice staff, nice facility. Pleasant experience."

      October 23, 2013

      Serving Austin and McNeil

      Our self storage facility on McNeil Drive is located west of the MoPac Expy (Troll Road), between Maverick Way E and Howard Ln, near McNeil High School. Click here for directions.

      At Life Storage Facility #197, we offer great property security systems and clean, affordable storage units to rent for the residents of McNeil, Jollyville, Anderson Mill, and other neighborhoods in Austin, TX. Call us with questions, reserve online, or click here to compare other storage units in Austin.

      Nearby Stores

      One Month Free

      Select the "One Month Free" filter to see qualifying spaces at this store.

      Rent Now

      Skip the counter - move in any time! Complete your rental payment & paperwork online. Select the "Rent Now" filter to see qualifying spaces.

      Free Truck Rental

      When you rent any new space at this facility, you'll get to use our moving truck or van to help with the move!

      Save Up to $25

      We'll waive our admin fee (Up to $25) when you complete our Rapid Rental form before arrival.You'll save money and a bunch of time on move-in day!

      Save up to $25

      We'll waive our admin fee (Up to $25) when you complete our Rapid Rental form before arrival.

      You'll save money and a bunch of time on move-in day!

      Need help? Our support team is available 24/7 at (800) 800-3456