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Life Storage in Austin (#197)

5547 McNeil Drive Austin, TX 78729
  • Phone: 512-219-5996
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 6:00am—9:00pm
  • Office Closings
    • 11/23 - All Day
    • 11/24 - All Day
    • Closed for Lunch:
    • 1pm to 2pm , Mon-Sat.
Save Up to $25 more! When you complete our Rapid Rental We'll waive the admin fee (up to $25) when you complete our Rapid Rental form in advance of your arrival. You'll save some money, and a bunch of time on move-in day!
Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 12pm - 4pm
  • Access Hours
    • Daily: 6:00am—9:00pm
  • Office Closings
    • 11/23 - All Day
    • 11/24 - All Day
    • Closed for Lunch: 1pm to 2pm , Mon-Sat.

Storage Units

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Great Value per Sq. Ft.

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Nearby Storage Facilities

Some of our nearest facilities are below. Need more options? Check out other Life Storage locations near Austin.

Map & Directions

  • Nearby Landmarks

    Located near McNeil High School

Serving Austin and McNeil

If you are active in Austin's music scene, your collection of guitars, keyboards, and drum sets probably needs a spacious home. Store your belongings and help protect them with a climate-controlled storage unit at Life Storage. Units come in several sizes, and there's even parking if you need a spot for bigger vehicles. Extended access hours mean you can get into your storage space on your schedule. Find us on McNeil Road, conveniently near the Performing Arts Center.

Our 5547 McNeil Drive location has been providing self storage in Austin since 1998. With over 700 locations nationwide, Life Storage is one of the largest, most reputable self storage companies in the world. Founded in 1985, we were formerly known as Uncle Bob's Self Storage until changing our name in 2016.

This Life Storage location also proudly serves: McNeil, Jollyville, Anderson Mill

Location Features

  • Life Storage Store Climate Controlled Storage Units

    Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

  • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

    When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.

  • Life Storage Store Extended Access Hours

    Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

  • Life Storage Store Surveillance Cameras

    Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

  • Life Storage Store Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

  • Life Storage Store Vehicle/Boat Parking

    This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

  • Life Storage Store 40' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

  • Life Storage Store Boxes & Packing Supplies Sold Here

    This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Reviews for Life Storage in Austin (#197)

(4.71 out of 5) based on 50 reviews

We ask our customers about their experience with us at three points during their stay at Life Storage. We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Austin (#197). We're proud of our team of store associates, our facility, and the great things we hear from our customers!

Write a Review

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Nearly three years a client and never an issue of any kind what-so-ever. I'd say that's as close to the top of the mark as anyone can get."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "No,overall a good experience,thanks"

  • Life Storage in Austin (#197)
    4.8 out of 5

    "Did good"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "very good"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Great!"

  • Life Storage in Austin (#197)
    4.8 out of 5

    "You were able to provide a rental unit...I just wish it was a little more affordable and was a little closer to Cedar Park/Leander."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Staff member so nice keep it up"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Being able to correspond with the store via email would have been nice. "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "I was taken care of in a timely manner. The associate went and opened the unit for me."

  • Life Storage in Austin (#197)
    4.6 out of 5

    "I like the payment reminders!"

  • Life Storage in Austin (#197)
    2.2 out of 5

    "Not Customer Focused"

  • Life Storage in Austin (#197)
    4.8 out of 5

    "Uncle Bob's [Life Storage] was an excellent experience. - It had the best space/price value compared to others - The online portal was simple so payment was easy. - The email reminders when rent was due was helpful. - The staff was helpful addressing my concerns with a desire to help. - The temperature controlled unit buildings were very clean"

  • Life Storage in Austin (#197)
    4.9 out of 5

    "I have had issues in the past with billing automation, particularly with coordinating payments for multiple units. These had to be resolved with in-person visits to the office. Feature request: permit access to dumpsters on-site. Limit access on daily basis, as I don't need it all the time, but it would be useful especially at move-out."

  • Life Storage in Austin (#197)
    2.6 out of 5

    "Calls go to Voicemail to often & office fails to return calls in a reasonable period of time. Therefore it seems customers & potential do not seem important. "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Keep up the good work. Great customer service and it almost feels like family. I'm confident about the security of my stored items. I never use any other storage facility other than Uncle Bob's [Life Storage], "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Best price and very clean"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "This property is very well maintained and the lady in charge goes above and beyond with her customer service skills"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Able to accommodate a special situation I had. "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Thank you for your service we appreciated . We will recommend Uncle Bob [Life Storage] storage to all to our friends and family thank you"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Keep Up the Great work!!"

  • Life Storage in Austin (#197)
    3.6 out of 5

    "I have been changed late fees on my unit for 3 of 7 months I have been in there due to issues with your billing system. The most recent issue was that my credit card expired and you did not notify me untill after the late fee applied. You could have sent me an email before the card expired and I would have updated it, but no."

  • Life Storage in Austin (#197)
    4.8 out of 5

    "The manager at my location is the best...such a sweet lady!!!"

  • Life Storage in Austin (#197)
    3.7 out of 5

    "I'm not happy about the price continuously going up. "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "the associates in Austin were incredibly knowledgable and nice Richard & Shirley"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Great crew. Exceptionally clean and maintained throughout. Everyone I encountered was professional and kind."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Everything about our experience with LifeStorage has been wonderful, and it's great to know I don't have to worry about where to keep our work vehicles if we need to store them in the future!"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "The manager was extremely nice and helpful!"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Friendly staff and clean property. The office attendant was laid back and helpful. He even held my space RSVP for longer-than-usual so my wife and I could make a decision. "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Leland takes excellent care of the facility on McNeil Rd. in North Austin. He's courteous and efficient when help is required."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Nothing in particular. Very accommodating and I appreciated the use of your van."

  • Life Storage in Austin (#197)
    4.4 out of 5

    "Pricing!!!!"

  • Life Storage in Austin (#197)
    4.2 out of 5

    "The phone customer service from New York was my first contact and they were so friendly, helpful, and professional!!! I wanted to meet them in person! The rental process and special offers were a great way to get my business. It was a smooth and enjoyable experience. I will call Uncle Bob's [Life Storage] next time. Thanks "

  • Life Storage in Austin (#197)
    4.1 out of 5

    "It would be nice if the access hours were extended by a couple of hours each way. "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "I had read several positive reviews about Uncle Bob's [Life Storage], and after our interaction with the associate at the counter, it seemed very obvious that the company makes customer service a priority."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "It was a perfect place for me to store my life for 4.5 years. Glad to have all my goodies around me again."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "I have been extremely pleased with Uncle Bob's [Life Storage]. "

  • Life Storage in Austin (#197)
    4.9 out of 5

    "Nothing else. You guys did a good job. Thanks!"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "The employees have always been very helpful and have a positive attitude. I've never had an issue since I've been renting my unit. Great job to all of your staff at the McNeil Road facility."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "The employees at the Parmer and McNeil location are absolutely amazing and very helpful! "

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Fast, friendly and very professional!"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "It was a friendly, smooth process which didn't take too long."

  • Life Storage in Austin (#197)
    4.8 out of 5

    "The manager was very nice. I will be renting with you for the next 2 years."

  • Life Storage in Austin (#197)
    5.0 out of 5

    "Shirley is an amazing employee and a wonderful person. She is the reason I went back to uncle Bob's even though it is out of my way"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "The woman at the front desk was incredibly helpful and patient with me. She pushed her lunch break back to finish our deal!"

  • Life Storage in Austin (#197)
    4.8 out of 5

    "very happy and cheerful place."

  • Life Storage in Austin (#197)
    4.3 out of 5

    "Overall this is a nice facility and the manager is extremely nice and helpful. However, the 5x5 space I am paying for actually measures 3'-4" wide by 4'-6" deep. Although is it big enough for my needs, advertising and leasing this as a 5 x 5 is very misleading."

  • Life Storage in Austin (#197)
    4.6 out of 5

    "a little pricey but a good unit"

  • Life Storage in Austin (#197)
    5.0 out of 5

    "The associates that helped me were great. Janice has been super helpful and remembers me when I call...she is great!"

  • Life Storage in Austin (#197)
    4.9 out of 5

    "The office manager had to deal with multiple customers at the same time, one of which was not very nice. She kept her cool and was very apologetic for my wait and the system issues that occurred during my rental agreement process. I have rented a storage unit from this same store several times throughout the years and I'm always more than happy to do business with them. "

  • Life Storage in Austin (#197)
    3.9 out of 5

    "The contract process seems a bit laborious, and the person working didn't seem to be able to multitask. I had to wait 25 minutes while he helped someone when I had a pretty simple request of cancelling one of my storage units."