Self Storage Facility near Austin in Round Rock, TX 78681

"Great customer service!"

"Jerry was great! He was extremely helpful and knowledgeable, walking us through all the processes!"

"Super great customer service from Belinda when I needed information about a storage unit in a hurry. She was super friendly."

"I recommend renting from this place, ask for Belinda she was great work with and made us feel comfortable with the whole process."

"Very clean and organized storage unit, Jerry was very knowledgeable, patient and very helpful, we got all taken care of timely and efficiently, thanks Jerry!"

"Gerry M was super helpful and got me set up with a new unit quickly. I appreciate the great customer service!"

"Belinda did a GREAT job helping me!!!"

"The gentleman that works there was so great at getting me started in my new unit, and Belinda was very helpful, kind & accommodating upon closing out. Highly recommend this location!!"

"Fantastic place. Belinda was great. Thank you!"

"Great service with Jerry!!"

"Gerry is WONDERFUL & always very helpful. He's knowledgeable & has EXCELLENT customer service skills. Definitely an asset to your company"

"Fast and easy service. Jerry was very friendly and was able to answer all of our questions."

"The space is very clean and tidy. Easy to access. Belinda at the front desk is kind and considerate."

"Clean, safe place to store your items. Great customer service."

"Great experience, Belinda was very friendly and helpful, highly recommended."

"Belinda was very helpful and friendly, great location, highly recommend!"

"Great customer service 👏 Belinda was very helpful and easy to work with."

"loved my experience with this storage company! Gerry was also very helpful!"

"super friendly and amazing !! love coming here!"

"Gerry has the best customer service, helped me with bulky items & was super friendly all along. The storage is clean, kept up with and I know my items will be safe. 10/10 will be recommending to friends & family! :)"

"Gerardo is very helpful and friendly. Great service. Recommend renting here!"

"Good place, great service!"

"Belinda was working the front desk and was very helpful. She walked me through the choices available and I was able to sign up for the storage room that I needed. Very Helpful. Great that these are climate controlled!"

"Belinda is awesome. So helpful and courteous! Doug"

"Everything was great from the phone representative to the agent Belinda at the property! Easy no hassle and nice people!"

"Wonderful customer service l! Gerry and Belinda are so helpful and great to work with!!"

"Lifestorage was very clean and easy to work with. Easy to rent from and never had any issues."

"Gerry was very helpful! Process was quick and easy. Found just what I was looking for!"

"Been using this place for years never had any issues glad to be using them again for my own needs"

"Belinda was amazing she helped sooooo much today and was patient I would mind renting again"

"I came in 30 minutes before close in a panic because we could not fit all of our stuff into a pod and had to be out the next day. Gerry M was able to hook it up with a first floor unit and had us set up in less than ten minutes. The policies were crystal clear and I would definitely recommend this place to a friend."

"Jerry was fantastic! He went above and beyond to get me set up with a unit quickly."

"Gerry was outstanding to work with. Great doing business with him."

"The guy that helped us was really nice and the facility is very clean and well maintained. I'm looking forward to storing here."

"Great customer service and helpfulness"

"Great location and price is lower than most other places. Manager is very friendly and the units are climate controlled. Access time is very convenient from 6am to 10pm. But wish better lighting."

"This is a really great place for storage. The staff is friendly and helpful and the prices are fair. The facilities are well maintained and very secure. Additionally, they have several supplies for sale, wether you need a new lock or moving supplies. Couldn’t be happier."

"I highly recommend Life Storage #429 @ 2715 Sam Bass Road, Round Rock. The Store Manager, Gerry offers excellent Customer Service, maintains the facility with attention on detail cleanliness. Thank you for a great positive experience every time we visit!"

"Facility is clean, workers know why they’re doing. Pretty simple!"

"I only have positive things to say about my experience at Life Storage. The facility is perfect for my family's needs, always clean, and the staff helped make the rental process seamless."

"The new branch manager is awesome! Thank you guys for all of the help!"

"Belinda was so helpful and nice! She really helped with the dreaded moving day."

"Bridget is always SO helpful and friendly when we are there. We truly appreciate her and all she does!"

"I had the pleasure of meeting Tom Orozco. He graciously helped my friend move into a unit when I was unable to help her. He totally helped her unload her truck and move her stuff into a storage unit after recovering stolen items from an unwanted house guest in her deceased husband's home. This was a difficult time for my friend but Tom made this an amazing day for her. Thank you Tom! Thank you from the bottom of my heart!!"

"Bridget was very sweet and professional! Best customer service I have experienced in a while. If I could give this place 6stars I would :)"

"Jared Wilson does an amazing job , every time I need help he’s there helping I got my storage a month ago, and have no problems."

"Cynthia @2000 University Blvd. Round Rock Texas was amazing and welcoming along with being very knowledgeable about the units.Great customer service!"

"We were very pleased with Life Storage on Sam Bass. We recently sold our home & needed a storage facility for short term, Tom & Ron are both very friendly and went out of there way to make to make this transition so much easier. We were able to use the on site truck too which made it very convenient.  The facility is well maintained and very nice. Thankyou again Tom and Ron for making it so much easier for us.                                                Carol & John Parker"

"**make sure 1&2 star reviewers provide variety in reviews & ratings** We've been renting a unit since November 2017. Still happy, expect to stay unless we must leave the area (or finally empty our unit!) Likes: --Friendly & Helpful staff (especially when ALL other family members were inside & I forgot our code: gave several items unknown to general public to prove myself) --Multi sized units, we're in one of the larger ones --Ability to use own lock (not sure what the complaint is..?) --I think access is close to 24/7, NOT staffed during all hours. Not Likes: --Upper floors are warm. ---Yes it should be addressed better; I've been in one story places with the same problem. --Cell phone communication (well, AT&T) does *not* work inside: I'd pay for one day Internet passes! ---We have a runner go down & outside to call/send texts when verifying X & Y not A & B is needed!! The dead cell service is annoying, and can create a dangerous situation. I'm not removing any stars as I've not had a chance to discuss this with their management. Therefore I recommend THIS Facility. [FYI, If you have significant problems ANYWHERE *please attempt* to resolve & document this, before leaving a 1-star review]"

"A great value."

"For an air conditioned facility, the upper floors where pretty hot."

"Very helpful staff. Tom was extremely helpful . Would definitely recommend."

"If i could rate I would give them 0 stars!!!!! I paid for my late fee and they never unlocked my storage THIS IS RIDICULOUS I will be seeking a new storage and will file this to a manager !!! THIS IS THE 2ND TIME THIS HAPPENDS I DONT RECCOMEND!!!!"

"Staff is helpful, and the space works well for us."

"Manager Megan was a delightful and informative lady. I especially enjoyed her helping us when we got confused with the lock! because property is not off a main street, i would definitely recommend this location. Jared who was my initial contact was professional and gave me a lot of information about how storage works. I'm a happy customer. judy"

"Never used"

"Brand new, wish they let me use my own lock rather than a proprietary one"

"Always Clean. Associates in place to help if needed. "

"Your price for 5 x 5 was very reasonable compared to other storage companies."

"If there is only one thing I would recommend changing it would be the numbering of the storage units. I had a unit that began with the number 3, but it was on the 2nd floor...was a little confusing at times because I wasn't always the one going to the unit."

"i found everything to be above average from the space to the personel"

"Kala and Britany are fantastic."

"Kayla is exceptional! I am so appreciative of how she understood for my situation and always ready to help! We are blessed to have met her and she made our experience with you the best. We thank you!"

"Manager was exceptional. She helped me select a unit that fit my needs, was always on top of things including the time when I hadn't locked up properly. Her good manners and attention to details means that I will go back to her location when I need another unit."

"The young women who worked in the office at the location I used were extremely friendly and helpful. They made doing business there a pleasure."

"Kayla and Brittany are very likable employees. You can always find a friendly smile waiting when you go to the main office. You should clone them!"

"Very professional "

"Courteous and prompt service, no waiting, all done when I needed it. great service."

"Kayla was terrific she made the process simple and easy and was very knowable of her job. I would recommend all my family and friends to this storage facility. "

"Thanks 8-)"

"Only thing that would hold me back from recommending Uncle Bob's Storage is the prices. There is definitely more reasonably priced storage in the area & if we didn't have such a large & full unit, we would probably move somewhere cheaper! Especially since we have been storing there for 10+ years but still don't receive any discounts or specials."

"Kayla and Luciano are very nice and helpful! Good Team!"

"Would be happier if the price weren't so high!"

"Kayla and Lucio are great. "

"We are totally satisfied with all of our experiences at both locations in the Round Rock area. We have rented from Uncle Bob's [Life Storage]/Bulldog for several years and the facilities and customer service is above and beyond. Professional."

"The process went very well being in customer service myself I appreciate a easy smooth transaction. This one was both."

"You exceeded expectations on price and the neatness of the facility. We thought it was a new facility but was told it was 11 years old. It was that clean."

"I appreciate the friendly , helpful staff! "

"all is as expected"

"Units on the 2nd and 3rd floors are not cool like the first floor. In fact, units by the windows are actually hot. More A/C is needed on these floors."

"Warm, genuinely friendly, and excellent customer service. Very had it find today but your sales associates have perfected it."

"We really appreciate receiving a phone call to inform us when we have forgotten to lock our storage unit. "

"Everyone was great to work with and very helpful. Thanks!"

"Did a great job."

"You explained your rental process and te security measures in place for the rental spaces. In addition you provided me with information as to the layout of the facility and made it easy to locate my rental unit. "

"Everything was fine."

"The staff always returned my calls promptly. Everyone there is very friendly. I will miss visiting with you! "

"Kayla provided exceptional customer service to us. We actually thought we were renting from a different location when booked online. Our error was our gain. Kayla was definitely a great representation for your company. "

"Everything was AMAZING!!"

"Every item we need is taken care of as if we would do it ourselves! That makes doing business with Uncle Bob's easy and gives us peace of mind with our decision."

"Very clean facility and professional staff"

"Laci - store manager (hope I got her name correct) - was absolutely wonderful. She is a great representative for Uncle Bob's [Life Storage]"

"Late fees are too high, other than that it is good."

"Always thorough answers and immaculate facilities....impressive!"

"Your staff and facilities are great. Your website leaves some room for improvements. I am taking this annoying survey because I logged in to pay you. I am telling you now having this pop up in my face when I was trying to take care of business is annoying and painful enough to make me reconsider my choice. "

"Office personnel very courteous and professional."

"The associate was able to explain all I needed to know."

"I had never used storage facility. My expectations where of some I had observed from friends that had used others"

"The change to the new longer-length dolly-carts was a great idea. Saves me a lot of extra trips up and down."

"Staff is very welcoming and answered all my questions completely."

"Well presented , friendly . Dave was very helpful. "

"Through no fault of the associate 2 unscheduled shoppers came in with questions. Knowing that he was just starting our paperwork, he quickly answered both customers and then came back to us. Might have taken 10 extra minutes. Wasn't a problem though"

"Beside the convenience of location. The idea of having access of a truck usage is awesome. "

"everyone was helpful and friendly. "

"I have rented from storage places before and never have I received the hands-on service I received at Uncle Bob's [Life Storage]."