Storage Units near Austin in Round Rock, TX, 78665

"I was shopping around this was my first stop. But after meeting Tracy I knew this would be my home I didn't have to shopping anywhere else. Tracy is awesome"

"Tracy was very friendly and helpful!"

"Tracy was extremely helpful and sweet! She’s a fun person to talk to and I appreciate her help!"

"Amazing place for storage! Tracy was extremely friendly! Highly recommend"

"I was in a bind. My customer that normally would take my product at his warehouse, at the last minute couldn't take the boxes from an 18 wheeler that was on the way to his warehouse. Tracy at the front desk went out of her way to find a solution for me to deliver product from a 53' truck. She rented me an additional space close to my existing space, then showed me how I could bring a large truck through Life Storage at 1515 North AW Grimes and park it close enough to make the offload go smoothly. She waited at the front desk for my trucker's arrival instead of leaving for lunch. Then opened the back gate without missing a beat. Offload went smoothly. Great customer service from Tracy. My big thanks!"

"Tracy was very nice and helpful!"

"Mrs. Tracy is the best she has helped me greatly in the past few months she deserves the world."

"Great experience and personable staff!"

"Tracy was so welcoming and she helped me throughly, and she also explained me everything I needed to. Thank you"

"Tracy is amazing made everything so easy and so friendly !!!"

"Mrs. Tracy was absolutely the nicest person I have met, she was well informed about product in office and knew what I needed to make my storage a neat space. She is always ready to help and answer questions. That woman deserves a raise!! Thanks for the help Tracy."

"Had a big problem develop with an ex-employee. Tracy V. stepped up & became my advocate & helped resolve our issue. I had two other places lined up ready to bail on lifestorage but seeing how Tracy stepped up & took care of us, we're going to stay."

"Tracy is the best!!! Very helpful and professional if I could I would give ten stars ⭐️, Go Tracy Go Tracy!!!!"

"I stopped by the Life Storage in Round Rock and Tracy V. Was so helpful. She was pleasant and so easy to work with. You have a great employee here. Thank you for your help today Tracy."

"Tracy is awesome. Great last minute place to rent a storage. I had a big move and there was no storages in price range.Didn’t need it long but i had no problems thanks Life storage!"

"Store manager Tracy was awesome. Great experience moving in. A+"

"Tracy at Life Storage is amazing!!! She's always so nice to everyone!"

"Smoothest and most convenient storage unit experience I’ve ever had! Tracy called me to make sure I was all set! Super great customer service"

"Tracey at Life Storage of AW Grimes and 79 is such a nice lady. Every time I speak with her she’s friendly and a joy to speak with. She makes doing business with life storage a very pleasant experience. They’re lucky to have such kind person on their team"

"Tracy is great ! She is very informative and helpful!"

"I stored my stuff here for over two years. Great experience. Tracey was super sweet and helpful!"

"I love Tracy, she's always friendly. She knows I'm forgetful so she calls to remind me to pay my bill."

"Thank you Tracey for great customer service and taking time to answer my questions. :)"

"Great staff to work with, the manager is very friendly and helpful."

"Spoke to Tracy today she's so awesome and so nice! Always has a smile on her face!"

"I've had storage at life storage for quite a while now and Tracy has been a wonderful person to work with great attitude."

"Tracy was super helpful! So easy to get a space set up & super cheap. Just a heads up for anyone storing a motorcycle though: there is about a 4 inch lip on the storage units."

"Tracy Vincent is the best employee that Life Storage has! Whatever you’re paying her, it is not where near enough! She has customer service down to the T. I may have to change my storage location just because it won’t be the same without Tracy there."

"Great customer service, Tracy was a big help to me. Thanks for all your help, keep the good work up your doing a great job."

"Tracy is the best!"

"Staff: Tracy Vincent was super helpful, kind, understanding, and respectful. She made this whole process much more pleasant and doable. Thanks mama for your help today. Van rental: it drove great and was super smooth for transporting my furniture. Yeah there's a bit of scratches on it but where it counts, it did great. Unit: wonderfully climate controlled. Walking into it was a relief after all the heat and work I just did. I trust my stuff will be safe both in security and from nature. It's clean and the door hinges are smooth as well. Lock was included! Great package deal and a great price."

"Tracy was very accommodating and helpful! 10/10 would recommend!"

"Great experience! They were super friendly and super nice, they helped me out and were able to get the storage that I needed! super excited to be able to work with them and have the business with them!"

"Excellent location with very friendly staff that maintains the facility nice and clean. Great prices."

"First of all, Tracy rocks! She was super friendly and patient and provided a wonderful and positive experience. Thank you again, Tracy! As for the unit I rented, this is my second with Life Storage (the first at another location) and I chose a conditioned space this time. The facility is clean and well maintained…much appreciated. Overall great experience!"

"Tracy V. did all she could to get into the perfect size unti...she's the BEST!!!!"

"Tracy at the Round Rock Life Storage off Grimes was a absolute wonderful worker. she helped me find the perfect storage unit and was the sweetest woman. She made it so easy for my moving day from sizing to guiding. I trust them 200%! I would always pick them over any place for watching my stuff!"

"I have used Life Storage for many years and they have always been helpful. Tracy was exceptional in her help with my vacating the space, as I needed a couple more days before I could get the last piece of furniture out. Thank you, Tracy! Highly recommend."

"Very nice and professional I had a welcoming experience I definitely recommend this place if your looking to put some of your storage in"

"Tracy was amazing!!! Really appreciated her kindness toward my 93 yr old grandma renting a unit for the first time She took the time to explain everything without making her feel like a bother Really appreciate that hospitality! Unit was clean Parking small area in front Inside clean had some supply"

"Tracy was amazing!!! Really appreciated her kindness toward my 93 yr old grandma renting a unit for the first time She took the time to explain everything without making her feel like a bother Really appreciate that hospitality! Unit was clean Parking small area in front Inside clean had some supply"

"The other day i was paying for my unit that was in a sister location in Chicago and Tracy had amazing customer service and was very helpful. This was the second time I needed to do that and both experiences were 5 stars."

"Looking for a place to rent storage where I meet Tracy! She was very helpful and patient with me as I was attempting to make a discussion on location and size unit. She informed me of the benefits of booking online verses on location. All in all, the knowledge that Tracy shared made it very easy for me to make a informed decision. Thanks Bunches for people like Tracy Vincent at Life Storage!"

"Tracy is always so helpful anytime I have to go in the office. The facility is well maintained, the staff friendly and the location is great for me!!"

"Ok so storage is storage, but the climate control unit is certainly cool. We really felt the outdoor units were reasonably cool as well. The units are clean there's usually someone on the premises and we've been very satisfied with the use of this facility."

"Had a great experiences at life storage. The units were clean and well kept; additionally, management was extremely polite and helpful."

"Tracy was awesome! Great customer service! Highly recommend!"

"They were able to get me a unit same day on a Saturday morning. Tracy has been so kind and great to work with! It was such an easy process and so glad I chose this place!"

"One of the best experience i have had dealing with a storage business, Tracy Vincent at the 1515 N A W Grimes Blvd in round rock was very sweet and her customer service was one of a kind, if any doubts on where to store your belongings this is the place."

"Today I went to life storage to get a storage to fit everything I was carrying and Tracy did awesome helped show me a few and was super cool and fun to talk to along the way. Was a good time and I’m happy with my new storage unit"

"Very friendly and knowledgeable staff! Great customer service!"

"Great service, thank you for making the sign up process so easy."

"A good place to store your belongings"

"Tracy was wonderful! Answered all my questions for just what I needed to know! Nice facility!"

"One of the fastest services when it comes to storage rental in round rock area that i have ever seen , ask for Tracy she is a wonderful soul and very helpful .She will go the extra mile to explain the whole process with a big smile in a timely manner . She is very helpful and i mean it 🙏🏼🙏🏼🙏🏼 Thanks again Tracy you are Amazing !!!!!"

"Tracy was awesome. She was great help and and friendly."

"Excellent customer service at this location.Tracy does an excellent job and will bend over backwards to help you."

"Mrs. Tracy was wonderful. She walked with me and show me the unit and explain everything clearly. Truly appreciate her. Keep up the good work ma'am!"

"I am very grateful life storage to Mrs. Tracy vincent for having helped me , when I’m pickup of the van for moved my stuff , and she gave me a very professional service even with my passport she helped me and was very aware of her work asking her boss if we could have the option with me I am very happy to that they have rented and fulfilled their promise to rent it to me the van it work Thank you very much."

"Tracy was great very quick and efficient in and out thank you great experience"

"Tracy was extremely helpful and very attentive to my needs. Thank you for great staff and service"

"Tracy is the best! Super helpful and best customer service out of any storage unit I’ve rented from! Highly recommend"

"Excelente Customer Service. Mrs Tracy sweet lady and professional!!!"

"Tracy was very helpful and so sweet! Definitely recommend life storage!"

"I love life storage I've moved several times and always use them. They are real friendly. Tracy is the best up there she really makes me happy I chose life storage. They are willing to work with you when you need it and even in emergencies. I tell all my friends to use them!"

"Always friendly when I come in Thanks for everything"

"Tracy Vincent was sweet and fast! Made conversation with all customers and was funny!!"

"Never in the office when we've been scheduled to pick up a van. Every time we've een here, there's a sign on the door stating "We'll be right back". Last Saturday, 4/24/2021, we were told a truck would be available for us at 10:30AM. Then, we were told 4:30PM. We waited around all day, went at 4:30 to pick truck up and there was a sign on the door stating "We'll be right back. Returning at 4:45". We waited around, guy came back and told us he didn't have a van and didn't know where it was. We reserved a truck for today, 5/1/2021 @ 10:30AM. We're waiting AGAIN because there's a sign on the door stating "We'll be right back. Returning at 10:45AM. This place stinks. Horrible customer service. Don't offer things you cannot deliver."

"Place is okay, management not so much."

"Life stroage is a storage place"

"I have to say Life Storage grounds is very clean and well kept up. The office people are very friendly and easy to talk to. They also made it easy for with our transaction with the mile on the truck. Thank you so much Tracy and the other guy for everything."

"Went today for the first time to store some of my belongings. The staff are super nice and they are all helpful. I would totally recommend this place for storage need. They have easy car access too."

"I was in the hospital and just released. The unit is 30 minutes from my home and drove there to get items out of storage and it's bolted. My payment was due on the 11th and not behind on my payments. I have a portal to access and pay rent etc. There were no "alerts" for me, no phone call, no voice mail, nothing. DO NOT USE THIS FACILITY! Also, there was a leak during the ice storm and many of my items are damaged. My being sick held off cleaning out the storage. This could have and should have been addressed."

"The rates are what got me in the door since I needed a quick and cheap unit. The manager was friendly and got my paperwork processed quickly. Only issue I ran into was that I requested a drive-up unit and didn't find out until it was too late that I got one you can only access from the inside, so that's a bit of a hassle. He was willing to correct it, but I didn't have time to stick around."

"The staff at the front office is as inviting and kind as possible. If you need a storage solution in Round Rock, it doesn’t get any better than this."

"We had a particular need and they provided. One of the most accommodating facilities and staff to work with. If you need storage in the Round Rock area be sure to check them out."

"Tracy is amazing she gave a very good deal! Highly recommended!"

"I came in on 10/31/2020 at 5:55 pm. I saw that I just made it to closing time. I told John I can come tomorrow but he stated that it was just fine! I have never had to use storage before this. He was very kind and listened to what I wanted! It went very smoothly !"

"Highly recommend. Everyone in the office and over the phone is super-friendly and helpful!! The staff tailored and found the right unit(s) for our specific needs—and doing business/paperwork was quick and easy. The storage facility itself is clean and well-maintenanced, easily accessible, & safe. Thanks again!! :)"

"My dad's had two storage units with Life storage for nearly 20 years now and they've been great to deal with and have also always treated my elderly father with the utmost respect"

"The staff is extremely friendly, and always respectful. Jennifer is awesome!"

"They keep their lights on all night and keep the neighboring apartments awake. Emails were sent to inform them of the concern with no response."

"The staff at Life Storage in Round Rock is awesome. Very easy to work with and very understanding of your needs. Thank you to TJ and everyone else at Life Storage for a great experience. Also, special thanks to JJ, the maintenance guy, for fixing the spring in the door of the unit I rent and even helped me move some things around in the unit. Thank you to all of you."

"Great staff and customer service!"

"Very friendly ladies!! Very helpful, caring, and very understanding!!❤❤❤❤ I most definitely recommend life storage in Round Rock to my friends and family!!😎😎😎"

"Great customer service, went in to pay my bill was in and out, very polite manager was super easy ."

"Drive-up storage, easy to access."

"Have been here about two months. Middle aged man with long hair believe he is the property manager, and older woman who I believe is assistant manager. EXTREMELY RUDE. The female manager was extremely bossy and short, as were both of them. Never say hello, when I walk in, do not address me by name, or even sir. Denied my girlfriend use of the restroom . Long haired man and Michelle are both very comfortable when you walk in, the man is literally ALWAYS sitting on his [email protected]#. Lol Also to add I reached out to the Gm who said he would call me back and never did. And I told him I was going to hold off on this review if he did call me back, guess he didn't care. Lastly, my payment for April was late because I was so upset about how Ive been treated I canceled my reoccurring bill pay. So only being my first late fee EVER, first time offender, she still charged me a 20 dollar late fee during a nation wide Covid-19 pandemic. Thanks guys! Should of left immediately when I never got the call back from upper management!"

"I used this location for the second time over the summer of 2019 during a temporary living situation.  I chose this location because my first time using them a few years ago had been really smooth.  This time, no so much.  My rate went up twice in 6 months and my children were denied use of the bathroom in the office when we were moving stuff out of storage.  Had to waste time to find a public bathroom elsewhere instead of being allowed to use on site facilities.  These are kids, not grown ass adults that will trash the place.  Shame on you."

"So far so good. Had a good experience with the manager checking me in and getting my storage unit. Online reservation was easy to setup. Good customer service experience overall."

"Clean, well kept storage facility and easily accessible to all of the storage units."