Self Storage Facility near Austin in Leander, TX 78641

"Angela and Andrew really have been the best!"

"Angela Delossantos assisted me today in getting a storage unit. She was such a pleasure to work with! She was very helpful, respectful and professional. She was so easy to talk to and she made me feel completely at ease throughout the entire process. I have been to other storage facilities and she by far has the best customer service! Andrew was there as well and was very nice. I would recommend this location."

"I love this place. Good place to keep a car?"

"Awesome and incredibly helpful when we needed it most! Clean and organized to boot!"

"Friendly and helpful."

"Love it great customer service from Miss Angela Thank you🥰🥰"

"Excellent customer service 😊"

"Angela is amazing! She has been super helpful and very knowledgeable. Facility is clean and well-kept. Highly recommend."

"Angela is great"

"Angela was SUPER helpful and kind and got me an affordable unit lighting fast!"

"Helpful and very friendly!"

"Angela and Fred were so friendly and helpful with all of my questions! Angela went above and beyond to help me find a unit that would fit my needs. The facility is super nice and clean."

"Angela is awesome, and super helpful!!"

"Always a great experience with Life Storage. Angela is very knowledgeable, professional, and all around awesome."

"We've been using their units to store our stuff for a while. The transition from Extra Space to Life Storage was super smooth and painless!"

"Super clean and the staff is really nice big difference form California storage units"

"Life Storage - Leander is a wonderful and convenient location and the service level I received is beyond 5 stars. Highly recommended."

"Life storage Leander is amazing, clean and always willing to help out!"

"After a brief meeting miscommunication about some charges, Angela went above and beyond and got things totally squared away. She sincerely cared about me personally and was very pleasant to work with. Kudos!"

"Great service"

"Perfect for our storage needs. Office staff very friendly and helpful!"

"Excellent customer service very nice employee's"

"The best experience i have ever had !!! The girls are so amazing"

"Angela has great customer service"

"Great customer service"

"Great experience! All the way around"

"Great storage units and even better customer service!"

"Far exceeded my expectations with amazing customer service and a huge thank you to Angela for all the help today... I will definitely be referring people to this location."

"Great customer service, mangers was very polite."

"Great establishment! Great people with great prices!"

"I was looking into storage and came across this place. I worked with a very nice lady and got all situated! Had a very great experience with some helpful people!"

"I highly recommend Life Storage! The lady I talked to, Michelle, was very kind and helpful! She made everything so easy and less stressful for me! Thank you guys!"

"This facility is clean! Top notch staff too, Michelle is so friendly!!"

"I called about a storage unit and a young lady by the name of Michelle answered the phone, she was ver friendly answered all my question and gave me all the information that I needed, I did not feel pressured as I had in recent phone calls to other storage facilities I will definitely do my bussiness at this store in the coming weeks."

"Infested with rats do not recommend."

"Stopped in last week to look at a few storage unit options and was greeted by the nicest lady, Michelle, she was fantastic through and through. Answered all my questions, very professional and just down right amazing. Would definitely recommend this facility, if you need help finding the right size for your belongings go in and see Michelle. You will not regret it. Thanks Michelle for the amazing experience."

"This is one of the cleanest storage facilities I’ve ever seen! Michelle was super knowledgeable and the friendliest person I’ve ever encountered customer service wise! If you’re looking for a place to store your stuff I highly recommend Life Storage in Leander! Thank you for impeccable customer service and facilities that are save and maintained."

"Kim was wonderful! Very professional and very kind! We got our unit right before some heavy rains, which led to rats coming into our unit to escape and one getting caught in a trap we had laid. Kim not only cleaned that up, but she then set new traps inside and checked them daily, while also checking to make sure there was no damage to our stuff. She really went above and beyond to make sure our storage unit was perfect, and she succeeded!"

"Kimberly went above and beyond to assist my client. I highly recommend Life Storage on Crystal Falls Pkwy! Great customer service. Jon Harlig Essential Next Steps"

"We planned a move from out of state. Spoke with Kim about arrival dates and she ensured everything was going to be ready when we arrived with the truck. Everything was perfect gate code worked. Facility is clean and secure will recommend this location to any who is looking for storage in the area A+ on all aspects."

"Great customer service and clean facility! Kimberly knows her stuff, and goes above and beyond to make storing your things as painless as possible :)"

"She’s very helpful"

"Great place"

"Extremely helpful!! Moving stinks and Kim made sure everything we needed was organized and secure. Such a great experience with her. Recommend using this facility with a manager like this!!"

"Amazing experience, Kimberly was extremely helpful. Highly recommend."

"Really appreciated Kimberly’s helpfulness. Friendly, informative, clear on what she could and couldn’t do and why. Thank you so much!"

"Kim is such a pleasure to work with! She helped my daughter out quickly with paperwork. The property is always clean. Thank you!"

"Kimberly was so helpful, so friendly, and great to work with! She was very knowledgable and a great communicator! I appreciate my time at the storage unit and great customer service thanks! - katie"

"This location is probably an extreme case, but they have raised my rate $50 since 2018. Someone ran into the gate and it was open and hanging crooked on the hinge for most of this year, and you have to walk the property to locate a cart. Like I said, it might just be this location, but very low value to price ratio IMO. At least they keep the air on."

"Kimberly was extremely helpful and friendly!"

"Super friendly staff,clean facilities at the life storage in Porter Tx. Cory and Mike where the nicest people .a 5 star service."

"From beginning to end my experience was outstanding due to Kimberly Monger. She helped me determine the size unit that would work for me and my budget. No sales pitch. After helping me make a selection, she helped make certain I understood the contract terms of renting the unit and patiently answered every question I had. She took the time to DRIVE me to the unit, showed it to me, how to lock it and enter the building safely. When I notified her of my intention to vacate with a voicemail, she called me back right away. Kimberly thoroughly explained what the procedure was to vacate and how to avoid paying for another month. Good and very much appreciated! I couldn't find my contract and assumed I knew what to do. I was WRONG! She offered to have a vacate form ready for me whenever I wanted to pick it up (before the vacate deadline). Then, to save me a trip to the office, she offered to email it to me promptly. It arrived in moments, while we were on the phone. She took the time to explain how to complete it and the deadline to send it back. All I had to do was electronically sign it and it was done! I didn't have to leave my house. I was able to do it on my phone, so easy. I followed the directions on emptying the unit, to check that nothing was left behind and making certain that it was clean as Kimberly explained. Easy again. A little while later I called her to advise the unit was empty and clean. She's so on top of things. Kimberly already had checked out the unit and verified that all had been done properly and said, "It was a pleasure to have you with us." That made me feel so good and that my business was appreciated. She also asked if there was any thing else she could help me with! I assured her that I appreciated her wonderful attitude and attention to the tenants. I also said it was obvious that the property was important to her because it was always spotless and in good order. I assured her that my experience there was pleasant, I would definitely come back if I needed storage and spread the word that it was a very good place for storage. I'll even say to ask for Kimberly. She's what makes the place outstanding, ABOVE all the other storage facilities in Leander - and I had checked out others. She would be the reason I'd come back if there was a need. Hands down. I don't think she was trained to be friendly and professional. It's natural for her. She obviously cares about the business but most importantly the tenants and that they have a good experience. Well, I did."

"Always smiling and helpful service when on site. Kim and team are GREAT!! We rented 4 units during a move and were very pleased. I would highly recommend."

"Excellent customer service!!!! Exceeded expectations! The team that I worked with both on-site and over the phone were fabulous and did a great job making moving more simple. I will refer and use again in the future. I can't recall the representative's name I spoke with over the phone but I worked with Kimberly during my out processing. She was very personable and knowledgeable and she deserves a raise! 😉 Very kind and helpful... moving can be very hard but your team made it easy for me! Thank you kindly for your service 🙏🏼🇺🇸"

"Kimberly is awesome! I always enjoy going to the office because she is incredibly helpful."

"Kimberly is always so friendly and helpful!"

"Great person to work with. Kimberly very friendly and informed us of all needed information!"

"Great storage place"

"Staff is fantastic, very responsive and friendly. The pricing which is out of their control is not favorable for existing customers. Leaving after 2 years and it wasn’t because I needed the storage but enjoyed having a place to move extra things in and out of."

"Kimberly is the perfect Manager to have for the facility. First of all, she is very kind. She treats me like family and is very real. She was so helpful when I was looking for a space. This was my first time renting and knew nothing about it. She enjoys her job and is a great representative for Life Storage."

"Kimberly was super friendly and professional. She got into the size storage we needed and the whole experience was very pleasant. Thank you Kimberly!!"

"The store manager Kim is an amazing person and also willing to help answer any questions as well as gives great advice. Additionally she is proactive and will even bring you a bottle of water on a hot day."

"These guys are the best. I’ve used them multiple times over a few years. Staff super friendly and easy to worn with."

"Kimberly is so sweet and friendly I highly recommend coming here. I feel like I’m part of the life storage family, So made me feel comfortable being there."

"Tonya and Kimberly are the absolute best, highly recommend this storage facility!! Professional, clean facilities, above and beyond customer service."

"I honestly have nothing but nice things to say about this specific life storage faciltiy! I had a unit at the crystal falls life storage for about a year and a half. Their facilities were always clean, their staff was always happy to help answer any questions you had and their pricing is lower then most! Tonya and Kimberly were there almost every time I would go to work on my unit. They were always kind, professional and helpful. Honestly they made my expirence their easy and a lot less stressful given the circumstances. (who likes to have a storage unit?) I have had units at other life storage facilities and my expire does not even compare. Tonya and Kimberly should be doing the training across the board because they know how to run their facility like a well oiled machine, their facilities are always clean and they are skilled professionals when it comes to costumer service."

"Omg Mrs. Kim was so amazing, professional, and helpful. She was understanding and very personable. I would definitely recommend her to anyone needing a storage in Leander. Thank you Ms. Kim!"

"Kimberly was very helpful, professional, and polite. I’ve had my storage here for years and won’t change! Thank you Kimberly!"

"Office was closed for lunch, but Tunya came out and asked how she could help. It was so refreshing to have someone truly want to help you and not just focused on selling something. Can’t say enough about the great service! Thanks! John"

"They were so awesome and so helpful. They were the kindest storage workers ever! I give them a 5 star review!"

"Yes this place by far has been a great place. Tanya was very helpful and is very knowledgeable and helps in ways I could not have expected. Very friendly atmosphere, I WOULD RECOMMEND This storage facility"

"Life Storage in Leander was great. Thank you Tunya for helping me today."

"Kim and Tunya are wonderful! They are prompt, courteous, and helpful. I thoroughly recommend."

"Kimberly and Tunya has been very helpful!"

"Kim and Tunya were welcoming, friendly, and helpful - especially since I reserved the wrong unit for my needs. They accommodated me immediately. The units are clean and sturdy."

"Absolutely the best storage in this area, excellent customer service and units!"

"It’s been a great experience having a Storage place at this location for over an year now. Just recently I was at my storage and moving things in and out in this Texas Hot 🥵 heat, they came by to check on me to see if everything is OK and offered me some water,cold water at that, it was perfect timing considering I didn’t bring any drinking water. It’s good to know that Life Storage has employees like them,who care about customers well being and to save the day. I t been great to deal with tunya and Kimberly. I would highly recommend friends and family for future storage space."

"Life Storage #8004 on Crystal Falls so far is great.  I signed up yesterday for a non-climate controlled unit by mistake.  The woman working today (Aug. 6) around noon was very nice and helpful.  We found the first unit and stored our things and then asked if it was climate controlled.  Turns out it wasn't so we switched to one that was.  Very smooth and simple.  Very friendly.  A very nice experience."

"Kimberly Monger was so helpful and kind with great advice and attention to detail."

"Tanya was super helpful. These girls that work here are truly exceptional!"

"I have a storage unit at this facility and it is always so nice and clean! Tunya and Kimberly have great personalities and are always helpful! If you need a storage unit this is the place to go!! Thank you Tunya and Kimberly!!!"

"Kimberly is the absolute BEST. She understood my needs, knew I was desperately searching for a storage place nearby, & she followed through on her promise to call if she had any availability. She and her staff go above and beyond (she helped me when my key broke in the lock the next day!!). So happy to have my things safely stored here!"

"The Tanya & Kimberley team @ Life Storage #8004 represents among the highest levels of customer service I have experienced. They are a fantastic duo representing a fantastic organisation! They provided Great customer support from beginning to end of the rental process. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary, detailed enough for us to make informed decisions quickly. Their attention to detail was par Excellence!!. They are a fine brand Ambassador for the company Life Storage #8004 on E. Crystal Falls Pkwy. Their humility and the respect shown further reinforce their genuineness. I will recommend them unreservedly. ."

"Working with Kimberly was the best experience I've ever had with any storage company. Kimberly proactively helped at every opportunity. The unit and facility was clean, accessible and secure. Great company, great people."

"Life Storage Leander I highly recommend . Tanya Morris the manager there has been a huge help and has made the moving experience a little less stressful . The storage units are very clean and a # of sizes to choose from , the option for inside air conditioned units and they have everything from boxes, to locks, carts and online reservations ! Ideal location as well. Thank you Tanya !!!!!"

"Kimberly was amazing! Such a great experience and wouldn’t go any where else :) great customer service and very knowledgeable! Highly recommend!"

"Wow Kim really help me out very nice and didn’t mind showing me the unit the storage units really clean and the price was great if anyone looking for a good storage I recommend this is the place for you thank you Kim 🙏🏽"

"This location is always so clean and the managers are always so helpful and ready to assist if I need anything. They really do go above and beyond and I’ve had such a great experience as a customer here!"

"This place is affordable as well as clean. Front desk lady was informative."

"This location is really wonderful! Discreet and secure. Especially the staff, go out of their way to make sure that your experience is a good one #shout out to Tunya & Kim, for being life storage rock stars!!!!"

"Staff very friendly and accommodating. Had a good experience. Had a little difficulty when redirected to on-line rental. Selected the wrong unit by mistake, but staff assisted in getting corrected. Was a little misled in prepay discount 3 mo vs 6 mo prepay, but all in all a good experience. Would recommend."

"Fantastic Organisation!! Great customer service from the time I set foot on their property until I left. Kimberly Monger my Rep was truly awesome....She was friendly, upbeat, sincere, caring and very professional. She had such a passion for her job which translated to pure Excellence. She truly cares about what I needed and she went above and beyond to make sure I had ALL the info required to make the right decision on renting one of the units. Her attention to detail was superb and very impressive......She is a fine Ambassador for Life Storage #8004. Fantastic Company....Excellent Customer Service.....Efficient Process....Clean Facility....RECOMMENDED!!!"

"Easy to rent, incredibly clean, friendliest storage staff I have ever encountered, went above and beyond for me multiple times! Highly recommend!"

"Life storage in Leander has been the the only storage facility I have ever used. A little over a year ago I walked into the office completely unaware I would not only be there 1 month leasing a 9x7 unit... I would still be there today! Life throws some unexpected shifts now and again and I will forever be grateful to the woman who is simply absolutely heaven sent. From the first day Tunya has gone beyond what her job requirements are and assisted me not only on an employee to customer level but she truly has made me feel so thankful that I picked Life Storage. You just do not come across many people who have what Tunya has. She is kind hearted, selfless, hardworking, & just genuinely loves her job and all the customers that come with it. I will never recommend anywhere else but Life Storage in Leander. THANK YOU TUNYA! 😊"

"Super clean, very affordable and Tunya made it very easy to sign up. I used one other place in the past and Life Storage Leander is far superior. I would highly recommend Life Storage in Leander."

"Life storage In Leander is hands down one of the best companies I've have dealt with. They go above and beyond in every single way from customer service to cleanliness of the units. I highly recommend Life storage and will never consider doing business with another storage facility again! Thank you Life Storage!"

"Very helpful and friendly staff"

"Fantastic, easy, well lit, clean, roomy! Friendly, helpful, knowledgeable folks in the office and on the phone. Price can't be beat! I highly recommend Life Storage in Leander!"

"I just want to thank Kimberly Monger who is the Associate Store Manager for all of her help with my storage needs this past week.  She went above and beyond to help me out. I rented a unit online and Kimberley gave me a call to confirm shortly after.  At that point I guess the unit I rented had already been rented in person that morning.  She was very apologetic and I started looking for another place to rent.  About an hour later I got a call from Kimberly, she had talked to her boss and got me the same deal that I had online for a different unit that was not on the special that they had.  All I can say is that Kimberly is a great example of the staff at Life Storage.  She has made my move ( I dislike Moving ) that much better.  Just knowing that employees like her are employed at Life Storage make moving easier and put me at ease.   Thank you Kimberly Monger, you are amazing!!!! Highly recommend"

"First thing our family lived for over 28 years in the same home that being said this is a new experience for us selling our home then storing our furniture. We were very fortunate to ask LifeStorage’s Kimberly and Tunya for help. Every question and concern was answered by them, always cheerful, ready to assist."

"Kimberly was awesome! She happily showed us the available units, answered all our questions, and made sure we got the best possible deal for our needs. She was helpful and accommodating throughout the whole process, and she did it with a smile! Highly recommend."

"Kimberly was GREAT, made everything easy. There are a lot of details in a move like this, and she really lowered our stress levels!"

"Kimberly REALLY helped us out -- handled a dozen phone calls etc, SO helpful.  We're VERY impressed with Life Storage, and will HIGHLY RECOMMEND!"

"This place is amazing! Staff Super friendly and always letting me know if I miss payment so I may pay before due date, sometimes life just gets away with you. Super clean, always, always. The biggest thing is how safe I feel there. I go without my husband and early am alot of construction people there picking up stuff from their units! I even had a gentleman help me get something down once. Great place, thank u"

"Great experience and service!"

"The one thing that I think about the company. If a person has been with the company a long period of time they should be given some kind of special privileges such as waving a late fee or something some times."

"Best one around the area by far"

"Great experience with the workers there. Courteous and friendly! This is the best storage center I have ever done business with."

"I'm not easily impressed, however, I was totally impressed with Tunya and Kim. Life Storage's first line of defense. They were very easy to talk with and very informative. This storage facility offers nice cool temperature controlled buildings. On a hot day I just want to go to my unit and just sit there! The 24/7 surveillance is comforting. The extended access hours is a real plus! Super easy to get in and out. What a gem!"

"I have used these guys twice and they are absolutely first class in every respect. The facilities are super clean and well maintained. The staff is super friendly and efficient. Couldn't be happier doing business with these guys."

"Kimberly in the team at Life Storage was a blessing. I was looking for a climate controlled facility, clean and with easy access and the team was able to provide. The paperwork process was super quick and all done on my mobile device. I certainly recommend this company and the staff at Life Storage Cedar Park."

"The actual storage units are fine. I have no problems there, but....the gate seems to be broken at least once a month. It's been open all week because it's currently broken right now. The units are good though."

"I started with this facility when it was Cubesmart and I loved it! About 18 months ago, they changed over to Life Storage. In that time period, my rent went up about $50 a month. The previous owner always had someone there, regardless of lunch or anything to assist customers and they were amazing. However when I asked about moving in the middle of the month, I was informed I still had to pay for the full month, even if I wasn't there, and apparently that was funny to the other person on the phone. There used to be an abundance of carts. At least a few for each building but now there are three which you have to hope someone is in the office to let you check one out. I luckily have found a Cubesmart and paying half of what I was there for more space, still climate controlled and I have asked them repeatedly if they are selling just to make sure. Oh and let's not forget the one time we were there and it seemed to be a popular place as a lot of people were there. When we asked what was up a lady told us they had just rented from the one off 1431 and Sam Bass when they were told a month later, as the owners/management knew for over three months prior, that they had to move because they sold the property. Lastly, the gate at this one hasn't worked for over a week."

"This place is great! Not only was it super easy to get a space online but the property itself is really nice. Clean and easy layout. Kim was a gem to meet! I had a problem with something and she came running to help! I can tell she really cares about her customers. If you need a storage unit this is definitely a place to be! #proudcustomer"

"Best storage facility in Cedar Park / Leander area. Clean facility and responsive management."

"Great staff very accommodating helpful very happy with my experience"

"Such a great place to do business with. The staff is extremely nice. Kim helped me out with all my needs, answered all of my questions, she was just so friendly. The facility was super clean. I've never been to a place like that, that was so clean. I would definitely recommend using this place to store all of your valuables at."

"So easy to rent and the units are very clean and well lit. The Staff (Kimberly) was very informative and I can see us keeping our Storage unit for a very long time. I would highly recommend."

"Nicely lit at night. Gated and locked up securely. Clean and enough room to move in and out of."

"This is a fantastic Storage place to do business with.  Before I rented a unit in Leander I visited 6 other locations in the immediate area.  I found the others Very poorly run, customer service non existent, dirty and not willing to work with the handicapped.  Tunya, the manager of the Crystal Falls location, is a delight to work with.  She has gone above and beyond to help me.  This is the cleanest, most well kept storage facility I have ever rented a unit from.  I have been renting storage units for the last 15 years.  I am hearing impaired and in my 70s and Tunya has made it so easy for me to use this facility.  Thank you from Lila to Life Storage."

"Great customer service!! Cindy and Tunya were amazing"

"Had to move from old Life storage quickly and this location was very helpful in getting everything set up and got a good locker location."

"Great and easy transaction with the staff. very helpful in a time of need. thank you"

"I accidentally locked my unit without pushing the latch closed (so it only looked locked) and was notified within 24 hours that my unit was found unlocked and needed immediate attention. I am extremely grateful for this level of attentiveness by the staff, and this helped me stomach the expense compared to a cheaper company."

"Awesome storage facility! This is a fairly new site, very well maintained, neat and organized, and secure. The office staff are exceptional. Both staff members were friendly, informative, and helpful. They both took their time to help me with what I needed and were very hospitable. I will definitely be coming back in the future!"

"This is by far is the best storage facility I have stepped into. My transaction was super quick and effortless. They made sure I would stay hydrated and we're available to help in the office. They wouldn't accept a tip so a review it is. Great job"

"Daniel and Tanya were just great to work with. Their facility is very clean, organized and they are friendly. You cant beat the prices either with such a growing area! Thanks guys! O"

"This place is great. Wonderful management adds to the sense of security."

"Who'd have thought I'd feel compelled to review a storage facility, but I am. Customer service seems to be non-existent these days, so when you experience excellent customer service it is well worth the time to let people know. Daniel, though there were many people waiting for service, made sure everyone was greeted and informed he'd be with them momentarily. He ushered each person through their needs efficiently and professionally. When it was my turn, he addressed my questions, made sure I was making the best choice in units for my belongings and giving me clear and concise information. He took the time to do a brief property walk to show me my unit and where the hand carts were and once we returned, promptly produced an ice cold water for my husband and I. With so many options for storage, don't bother going any further. Oh, and if I were you, I'd call ahead and ask when Daniel would be available so he can elevate your service ;)"

"Indoor temperature control (stays very cool- 70 degrees and we'll lit).  Daniel was very friendly and helpful and showed us where the handcarts provided, spent time explaining all the information about the facility. Outdoor units available too.  Great security, clean facility and convenient location!  Fantastic!"

"The newest management this summer has been straight up the most professional and friendly and prompt I have encountered. They go out of their way to attend to my concerns, above and beyond."

"Quick and easy customer service!"

"The Hill Country thrift store is at this site also, great prices on everything and the people are awesome, thank you HCCM!!!"

"Very clean spacious storage, friendly helpful staff."

"Daniel was very professional, made my transaction go super easy. The place was very clean and organized!!"

"Great customer service !!"

"Max a great asset to the company!!!! I enjoy going over to Life Storage to pay my bill. Max is one of a kind, hard to beat."

"Very frustrated with these people. There was a mix up with my account, it has been over a month and still no solution, no phone call, no email, nothing. Every time I call and ask for information about my account being fixed they say that I will receive a callback then no one calls me that's happened at least 8 times now. Starting to feel like I need to move storage units before I lose everything in my storage"