Self Storage Units near Charleston in Summerville, SC, 29485

"Lost my business because I accidentally shorted them $11 on a payment for my mom's unit while she's in the hospital, then want to charge a late fee"

"Great storage that's a clean area with clean units."

"Cybil was wonderful and very helpful!"

"Only needed a unit for a month. Thought it was going to be about $50 with their "deal", but it was about double that. Otherwise, the facility was fine, though no one actually works at that lot, so if you need help you need to call a different facility."

"Love this place...Very secure and clean...Friendly staff...The only complaint is no on site trash bin for small items to be thrown away like empty boxes..."

"Cybil was very considerate and kind. She was very helpful!"

"We have rented a unit here for years (When they were still Uncle Bob's) The move in process years ago was simple and we just cleaned out our unit and Cyndi made the process of closing out our account so easy. If we ever need a storage unit again we will definitely be back"

"Ms. Cindy is a wonderful and nice women! She is always so helpful."

"A+ experience at this location. Cindy is an absolute gem. Highly recommend!"

"This location is great. Cyndi is an absolute amazing help! I've upgraded my units 3 times, and I never have an issue. Been storing here on and off for years. Hands down best location and prices in the area."

"Cyndi was very helpful!"

"It was a easy process,Cindy made it easy and simple.she had everything ready when I got there.a big time saver!"

"Cindy was such a great help! She got us in and out. Highly recommended and has the best rate in town."

"It was very easy to rent a unit, they also provided a moving truck with 20 miles free for our move, and they were very friendly. Thank you Cyndy!"

"Mrs. Cindy was awesome, I highly recommend renting storage here."

"Cyndi was great and made everything easy!"

"Cyndi was a pleasure to do business with, Very professional and accommodating, Top of the line compared to any others..mThanks again Cyndi👍"

"I just can't believe the customer service,at life storage at old trolley Rd.,this is what this nasty pandemic needs!!that people are more than an excuse for service!!kudos to all at life storage!!will recommend to all I know and love!!Amen!!"

"Facility and the storage places are clean however, the customer service sucks! If you call to ask a question your constantly harassed or reminded you have a payment due even if your not late. I feel this is very unprofessional I don’t need to be reminded when a payment is due. Please assist me with the questions I have at the present moment."

"Cybil was so incredibly helpful and kind! I’ve never used a storage unit before - she made me feel incredibly confident through the entire process, explaining each step as we went. She even helped me get all of the supplies I needed, and they didn’t cost me an arm and a leg like I had anticipated. Highly recommend this storage place, Cybil’s customer service is just an added bonus!"

"Okay, so the best customer service ever !! Everything got taken care of in a quick and timely manner. Took only 20 minutes to show the unit and sign my contract ! Cyndy is amazing ✨"

"Cindy was absolutely awesome."

"I have had my items stored here for a year and just upgraded to a larger unit. The prices are good, and the online rental process was easy to navigate. Cindy from the rental office was super helpful and made sure everything transitioned smoothly for me. **The only reason for four stars instead of five is that my old unit was an internal one, and the door of the unit opened TOWARD the door to the inside area. This meant that I needed to carry my boxes into the inside hallway, close the door to my unit, and then carry them outside (or the reverse when I had carried them into the unit."

"Cyndi is awesome! Very helpful!!"

"The best customer service and nicest people I've ever dealt with"

"Cyndi was awesome! She made it a smooth sailing process when I came to rent a storage unit. I'm glad I chose life storage!"

"Very helpful, straight forward renting, good deal too."

"Cyndi was very helpful she helped us find the size we needed and offered merchandise that would be helpful with our move. She also explained how the van rental worked which was a great deal. Thank You for all your help. Judy"

"Renting a unit was very easy online and I was able to safely store my items before moving! Cindy is so sweet and I had a great experience overall!"

"Cindy was GREAT in assisting my husband and I! We needed to store our vehicle and Cindy educated us, assisted us and completed the needed paperwork FAST and EFFICIENT! A pleasure to work with. Cindy has a terrific facility."

"Had a great experience with Life Storage! Everything was clean and well kept. Easy access to everything. Would definitely recommend!!!"

"Cyndi was amazing and very helpful for us. Good to know people have a heart and understand others situation. Thank you"

"Cyndy did an amazing job! Got us in and out fast and got us a great unit!!"

"Cyndi Kearney was a amazing help seriously!! I highly recommend paying a visit when in need of storage ! She was such a kind hearted woman and helped in our time of need !"

"Syndi was so awesome! Got everything done quickly and was very helpful with information. I have zero complaints!"

"I have been very happy every time I have dealt with this facility / location. Staff is very nice and helpful, and grounds have always been clean and well maintained. I rented their truck to move the other week, and Cindi was great to deal with. There were some issue with the computer, but she did not let that stop her from getting me on the road as quickly as possible. Thanks for all your help Cindi."

"I rented two different size storage units at different periods of time from Life Storage in the last 5 years and would definitely go back if I had need for storage again in the future. I think their prices are reasonable and their service is friendly."

"Great price for a large unit. Also provided free rental of their utility van to move in which was a huge help! Easy 24 hr access always felt safe."

"Ms.Cyndi was absolutely amazing i would recommend life storge to anyone thanks to her!!"

"In all of the storage location that we rent from SC to GA, we have to say this location is out favorite. Our firm also believe in good customer service and the lady at this location always go behind the call of duty. We would give 10 stars if it was available."

"Professional employees. Clean and well maintained."

"Cyndi was absolutely awesome. She helped me move from one size storage unit to a larger one with no problems! Very helpful and great communication. Diffently recommend this place."

"I had called several places and got different answers.I was starting to get very frustrated on if I could even get a storage unit on a Sunday. However, I drove by this location and just walked in. Bob was there to help me out and I had a storage unit within 10 minutes. Great customer service and very friendly. I highly recommend this location."

"It was Cyndi who showed me around and tried to get me into a month free unit but it became unavailable by the time we got back into the office and she called another location to get me the size unit needed and deal reserved! Went above and beyond. A+++ customer service!"

"Completely satisfied amazing customer oriented staff decent well kept and well run facility"

"Such friendly, helpful staff. How much better the world would be if that were true everywhere. Ive been a customer here for over 20 years."

"Mary was fantastic, and made the process stress free."

"I have had to move 3 times in the last year for work and I have had to rent multiple storage rooms from various places . I have to say that my experience with Life storage on Old Trolley rd. Was truly above and beyond. I called ahead scouting prices and amenities and I spoke with a woman named Cindy. She was very knowledgeable and helpful. When I arrived at the facility . There was Cindy. From the time I walked in to the time she showed me to my unit , couldn't have taken more that 15 minutes. I highly recommend Life storage and I couldn't be more pleased with the professional and courteous staff."

"Very pleased with the service I received. Very friendly and helpful. Will definitely recommend life storage on trolley road to my friends. Best price too! Thank you Cindy!"

"Kim was wonderful and patient. She helped me find the right unit for my needs and when that one didn’t work out, she helped me switch to another one that did! I appreciate the professionalism that Life Storage has exhibited to me thus far in our relationship."

"Cindy was very helpful in getting us the right storage unit for our needs. Also the moving van is a great plus!"

"I was moving from another state went to look and found this to be very professional cyndy was great."

"Rented a storage space for the 1st time and Georgie at Life Storage was extremely helpful. As a 70 year old woman, I appreciated her patience with me. She explained everything to me and made sure that I was comfortable was the process. Life Storage should be proud to have her represent their company."

"Cindy was GREAT!! We had a couple curve balls thrown our way and her and her team just knocked em out the park !! Felt more like I was talking to an old friend not someone I just met, not just anyone can make you feel like that. I am glad we made the choice of Life Storage on old trolley rd our storage facility. Thanks Cindy , and James not only are you geniuses but great ppl to be around. I give yall 10 outta 10 stars"

"FAST AND EASY. Would recommend them to anyone who needs extra space"

"Great security system to look over your belongings. Also has after hours access and lights inside the storage units."

"Very friendly staff! Easy rental process."

"Kenya was super!!! Recommend 100%"

"Easy 24 hour access with code and they don’t charge a fortune!"

"Its ok. Price goes up a few times a year with a months notice. After three years its almost double the price I started with."

"A great, clean ,and secure place to store your belongings without worry."

"They have rodent issues and my unit has water damage... Insurance claim in progress but that doesn't replace things that are irreplaceable... The staff never answers the phone. They often hang a "be right back" sign on the door but they are inside with the lights turned off. Go elsewhere for your storage needs."

"Cybil and Bob have been so helpful in ensuring my experience is excellent. Could not ask for better management or staff! Kind and professional. A+++++."

"I have been a customer for five years. I have two of their largest storage units. Without fail, I get an email every month with my invoice. Without fail, since I have been a customer, my banks automatic bill pay has paid the bill early or on time. I use bill pay to pay all my bills and have never had the experience of a check being lost in the mail. Evidently, however, my most recent payment to Life Storage got lost in the mail or, more likely, got lost in their office. Regardless, my payment was not on time. I never received any kind of notice that my payment was late. Its funny how they can email me an invoice every month like clockwork but cant send me a notice that Im about to incur late fees ... $80 worth of late fees. Had I gotten notice, I certainly could have gotten payment to them before their five day late fee kicked in. When I called to inquire, I got a smart aleck response about not having time to call all customers who are late with their payments. I was surprised because all my dealings to date with this manager have been very pleasant and professional. I am taking my business elsewhere and I strongly recommend you do not use this facility. Ive found that Morningstar Storage on Ladson Road is much less expensive and is a much better facility. And, oh by the way, during the time that I have been their customer I had leaks in both of my units at Life Storage. Dont risk it ... go elsewhere."

"Sebastian helped me and was a very nice guy"

"I will recommend this storage facility to all of my friends and family. It's very neat and the staff there are super nice and welcoming. Great price for the space!"

"Best prices locally, easy access, and really good customer service"

"The employees are great!"

"Easily the best storage place around, would recommend to anyone"

"Very professional and trust worthy, the employees of life storage made me feel safe leaving my valuables under their supervision at very low price I highly recommend using them"

"this life storage is great the people there are amazing I recommend this place to everyone its great has great workers and service."

"This facility is always clean and welcoming, love nothing more than doing business with them. Highly recommend!!!"

"I love storing my things there the guy is really nice"

"This place has excellent service ! Very clean and the people there are absolutely lovely. I would definitely recommend to anyone in the area!"

"great place to keep storage and service is chill"

"Very neat and the workers were nice"

"Everyone was very patient, nothing but respect, and honestly some of the best prices for storages."

"Amazing service!! Just all around good people"

"Life Storage is awful. They bought Cube Smart and never notified me until my bill was late. It's been 6 months, and they still have not sent me a bill. I cannot get them to send me anything! Never do business with them!"

"Life Storage is a good place to keep things in storage. The people who works there are friendly to the customers."

"Associate maintained patience and professionalism after a series of problems arose. She handled each one smoothly and ultimately made what could have been a complete disaster, a very satisfactory result. She is a great asset to your team! Very nice and willing to see problems through to a positive outcome."

"I've used them many times. I love this location & the staff here"

"Had a great experience getting my storage unit. Very pleased with pricing, convenience and service."

"Super happy Life Storage employee Jamie in Summerville. She made this experience fun and easy! From helping me select the best size unit for my needs, to quickly and efficiently renting the moving van (talk about convenient)...Stellar job!"

"The guys in the office were wonderful, they helped us get the best deal for what we were looking for."

"Jaime was so helpful. I went to just to get some information for a family friend. She answered all my questions and was very friendly throughout the whole process. I definitely recommend them."

"Jamie is absolutely AMAZING!! I will never deal with any other storage unit!"

"This is the most customer service oriented self storage Ive come across. Highly recommended. Good price and great staff!"

"Had to transfer storage units to another location in town with the same company due needing it closer to my residence and travel convenience. Manager Jamie was always a pleasure to see, and made this transition very easy. Wish she was the manager at my new location replacing the rude manager there who made my application enrollment extremely uncomfortable and difficult"

"The manager at this location has always been nice to me and very friendly. The staff is great as well and I would recommend this storage place."

"I am Ryan Hallback gf and we had a unit together. Jamie Robinson is the manager and made us feel very welcome and comfortable at all times!!!She's an amazing Manger and does a great job at mangering this place! She has helped us with Everything we have asked so far and she's great. Best manager."

"Cybil main street summerville sc great customer service"

"Mrs. Jamie is so awesome worked with me and got me a unit at a price I couldn't refuse. Very friendly service"

"Outstanding experience !!!!!!! Jamie Robinson is the best. Very knowledgeable, answered all my questions and explained the entire process along the way. Extremely pleasurable experience And highly recommended to provide all your storage needs. THANK YOU"

"Everything went smooth and my unit was ready for me when I arrived in town. All I had to do was sign papers and get my code. Fast and convenient!"

"Jamie very helpful and easy to work with."

"Ive been using Life Storage for the past two years. They offered the best price, clean facilities, 24 hour access, and friendly and professional staff. When my CC on file expired and I forgot, Jamie called to remind me to ensure there would be no late charges. Thanks Jamie."

"Jamie is a very helpful and nice lady.her cheerful attitude brighten up me and my wife's day.if you get a unit here Ms Jamie is the best"

"The space was good and the price was right when looking around. I thought itd be for a year or so and turned into 6 years, using there services. They have automated system and i had access my items 24/7. Thanks Jamie for helping me out today."

"Jamie provided knowledgable customer service. She was awesome."

"Jamie Robinson, the manager, immediately made me feel welcome and fully explained the process of renting the unit, as well offering supplies at a price I couldn't refuse. Moving day for us this time was not an ideal circumstances, and everyone started the day off drained and tense, but by the time I left from securing the unit and renting the van I was lighthearted and ready to go. Not to mention the prices are amazing, best deal in town hands down, and the facility is pristine from top to bottom . I highly recommend Life Storage on Old Trolley Rd for any storage needs, and I surely will go nowhere else. And thank you Jamie for all you did to make a rotten day better, you totally rock."

"Mrs. Jamie is the sweetest lady! We had to clear out a storage unit and she drove around on her golf cart to check on us and brought us water when we ran out. She took some of our trash and asked if there was anything else she could do. She is simply the sweetest nicest lady and absolutely will be back because of her!"

"Convenient, great prices, no hassel. Jamie was awesome! She made my experience absolutely wonderful...the day I moved in was so hot and awful...she had family coming in and she was out in the heat with me going over and beyond. Jamie if your reading this you rock!!! G14"

"Cybil and Jamie are awesome! Clean, safe, easy to set up, easy to access storage. Simple to pay. Wouldn't trust anyone else with my stuff!"

"Seems clean, safe and secure....a little out of the way."

"Jamie and Sybil were awesome to work with and accommodated all of our needs. This will always be our only choice for storage facilities!"

"They are awesome!!staff is very friendly,nice& helpful, also they helped me with a moving van for free & helped me pick a storage space that fit perfectly for all my things .. I love them & I would definitely recommend them to anybody =¯=œd>á=™ thanks for making this experience easy for me"

"Great customer service!"

"My name is Tammy Major and we just leased a unit from Jamie Robinson!!! And I can not say enough about her. She is way more than a person behind a desk that will take your money and sign contracts. She has helped us in ways I still cant imagin. I am just opening a new store with antiques and such. And if it wasnt for Jamies help and advice as well as contacts I would not be able to open this store. In a week she has helped us in so many ways. I cant say enough about her and this place. I was nervous to rent a storage unit bc of past experience but I will tell you I have found the one place that I will go and tell everyone I care about to go as well. I have not meant anyone else there yet but from what Ive heard from other costumers the other women are great also. But Jamie will be there when you go she always is when I go to my unit and she is more than helpful n friendly. Thank you life storage and Jamie!!"

"Jamie and Sibil both are amazing"

"Jamie is so helpful. I stopped by after they closed and she saw I was having issues getting in the gate. She stopped what she was doing to make sure I got in and the code was working. I must recommend this place!"

"Jaime is so helpful. Totally focused on customer service and cute as a button!"

"Great customer service"

"Clean place with great hospitality"

"Definitely an awesome place, I would most certainly suggest them. Friendly staff especially Jamie she was very helpful, sweet, kind, she even took into consideration in bringing me a cold drink while I waited outside for my boyfriend to come meet me up here!"

"Jamie was awesome. Returning customer, who will be returning to life storage"

"This place is amazing! The clerk Jamie is so nice and helpful..."

"This is the best place, and JAIME is outstanding as a sales rep."

"Very very rude. I suggest to go elsewhere!"

"Didnt see any other reviewers credentials, but **Im** literally storing my entire life here right now. But I dont expect that meet your seal of approval nearly as much as the staff will. And the price is right, plenty of move-in deals to make it even right...er...and if youre as good looking as I am, you might even get offered free use of the moving truck!!! Now what? Get a unit here!"

"I rarely write reviews, so when I do it's because I was overly impressed or really upset. I was looking for a storage unit and ended up on the phone with Jamie. Immediately, I found great customer service through a phone call. She was professional, yet very pleasant. The next day I went in to secure the space. She showed me 2 different spaces and was even more pleasant in person. With employees and customer service like Jamie offers, I expect to be a long term customer."

"Those are great service been with them 2yrs love those lady's always kept my stuff clean and safe Mrs.Jamie and cybil =–"

"Provided excellent service"

"All of my expectations were met and then some. The associates were very helpful and great to work with."

"Sybil that works there is very rude and is not customer service friendly. I called because I received a collection letter for a storage that I no longer had because I moved into my place and moved the stuff out and she literally cut me off and told me I owe it before I coulf explain myself. She even stated I talk to her which is a lie because upon my departure, I spoke to a guy name Vincent who worked there ( which was very nice) and when I move out my storage, I met him so I can remove my lock so he can secure the storage. This company is trying to scam me out of money and they have terrible customer service. DO NOT USE THIS STORAGE!!!!!!!"

"Very nice people, very professional"

"Great customer service. Would rent space again no problem. Cybil was very helpful in all business matters!"

"They are s ok friendly and sweet I wouldn't go no where else but here.They keep the place super clean be units around I ever seen I highly and strongly recommend life storage if you sondo have them you need to switch to them your really missing out. High five to the staff you are great."

"Friendly staff and very helpful. We have 3 storage units here"

"Cybil is awesome. Great customer service. Thanks for everything."

"Cybil and Jamie gave spectacular customer service! Definitely recommend to see them."

"My experience at Life Storage was wonderful. Cybil Bacsal, the store manager, personally showed me the different storage sizes that would fit my needs. She then explained the details of the agreement, which includes the use of a moving van. Pretty awesome, and ultimately, was one of the reasons I chose this location. The experience was pleasant, the agreement solid, and I feel like I have a new friend near wherte my stuff is going to be stored soon. In a day of internet shopping, this personal contact was exactly what was needed as I decided where to store my stuff. Cybil is amazing!"

"The facility is super clean and staff are professional and helpful."

"Came in today to move from one unit to the other. And La'Mon greeted us and was upmost professional and even saved us money on the transfer. He's outstanding."

"Jamie Great service"

"Very nice folks & great prices - you can't go wrong with Life Storage."

"Just don't use their moving van.It is a total rip off but, other than that their staff did work with you on paying off the money they charged me for the van.Make sure you fill it all the way up or they will clip you for 22.00 fill up fee it has to be sitting past full not just on full."

"Jamie was extremely helpful the use of there big van made the hole move a lot easier. Thanks, Jamie & Life Storage"

"I phoned into life storage the other day to get some rates,that Tracey really impressed me with her knowledge and customer service"

"Cybill helped me out with my moving supplies"

"Cybil is awesome"

"Extremely friendly and well priced. Free truck rental with your rental of a storage unit. Definitely worth the money."

"Jamie was very knowledgeable and professional. Jamie really made my experience with Life Storage very easy to switch units."

"I was looking for a safe place to store my furniture and belongings while I was in the middle of moving and I decided to go with Life Storage. I came in on Saturday evening right before they closed and received wonderful customer service from Jamie. She went over everything carefully so I knew exactly what to expect. She went above and beyond to get me a great deal! She was very friendly and helpful and due to her excellent customer service I would recommend this place to my friends and family!"

"Great customer Service. Always a smile"

"Just leased a storage unit from Life Storage in Summerville. My decision was based on the wonderful customer service my wife and I received from two very friendly and helpful young ladies! Kudos to Sybil and Jamie for their outstanding customer service. They made the entire process stress free. Moving from another state is very stressful. If everyone in South Carolina is as friendly and helpful as these wonderful ladies then I know we will love living there! Keep up the great work!"

"He tenido una experiencia muy bonita he inolvidable en este hermoso lugar, no pensé encontrarme con personas tan amables y gentiles que aunque no hablo hasta ahora su idioma trataron de entenderme en todo momento para satisfacer mis necesidades, de verdad es un placer para mi haber llegado hoy a este lugar y que hayan tenido una especial atención conmigo. Gracias Cybil y a Jamie por su atención y su tiempo."

"I have been in the moving & stg for many years, which means I been to many stg all over the USA . Employe  like Jamie Robinson is very rear LifeStorage  you are lucky too have her .            Fred Sanders"

"Cybil is awesome!! Great service and the truck was a breeze to maneuver. Will be using Life Storage from now on."

"I would most certainly use again"

"Convenient access, super friendly, helpful staff!"

"The girl in Summerville sc is great. Delayed her lunch to help me fast!"

"offers me great service, adequate space, reasonable price close tohome"

"Best prices, cleanest facility, best access."

"Vince and Rob are amazing. They are very knowledgeable, respectful, helpful and always go above and beyond. I recommend any and everyone to store with Summerville."

"Got me what I needed at a great price without any delay"

"Overall very helpful, and appeared happy to help"

"Vince was helpful and was very courteous."

"Great customer service. If I ever need a storage unit again I will be back."

"Very pleased, great service from a friendly & knowledgeable associate!"

"Rob and Vince are amazing! They are always there and go above and beyond to make sure that I feel safe and have everything I need. "

"Vince was awesome. Even tbough i am a former customer, he helped me with everything - showed me the new unit, discussed the new rates and policy terms, provided me with the equipment i needed, all in a personable, professional manner. I felt very well taken care of."

"Vince was respectful and got me in and out quick. Been to another storage unit complex and wasn't as satisfied as I was there. Also good price. Thanks a lot!"

"Thankful that I found this location! The guys were top-notch and I will use again if and when needed! A Highly Satisfied Customer!"

"Vince the manager is great people. He makes your business number 1!"

"your service has been great from the beginning and we would recommend Uncle Bob [Life Storage] to anyone."

"Awesome service!!!!! "

"everything was fine,even though I think the rent is high."

"The manager was rude to my kids and I wasnt happy with the overall experience. I rent storage sheds often but I will never return to this location....."

"Cyble is the reason our storage yard is so well run I would move if she was not there "

"Keep up the good work"

"Cybil was amazing and extremely friendly. The other lady in the office was very helpful and caring the day I moved my items out of storage (8/15). She spent time talking to me and my friends and was very helpful. I am extremely impressed with this location. Cybil does a great job managing this establishment. Highly recommend it to others!"

"It was all good. personal were all great! very satisfied."

"Were attentive and knowledgeable. Called number from google and reserved associate had reservation before I received email confirmation. "

"Everything was awesom, The associate was very nice and professional."

"Your customer service agent Sybill was always friendly and greeted her customers with a smile. She deserves a big pat on the back for an excellent job"

"Not enough light for night time "

"professional knowledgeable staff. Clean well maintained property. I would definitely recommend Uncle Bob's to anyone in the market for a storage unit."

"Mrs. Mary was very help and a wonderful person to work with. I thank her and the company."

"your prices to high"

"Mary was extremely helpful to my questions and she's funny :-)"

"Associate was extremely helpful and very nice"

"Associate was extremely friendly and took great care of us when she got back (she was on the property when we got there). Couldn't have been happier with her service!"

"We were presented with "WOW" customer service by Cybil. Cybil is an awesome reflection of Uncle Bob's Storage. "

"Mary was very informative and showed excellent customer service throughout the paperwork and rental process. Due to her knowledge and customer skills I would highly recommend this storage location."

"The only reason I had to wait was because there was another customer ahead of me. NO problem."

"I would like to have a bill mailed to me, sometimes I forget to pay on time, then I get the late fee.Easier to remember when there is a phisical bill. Thanks"

"Everything has been friendly and professional over the last year and a half that we've been your customers."

"yes, since I had already made arrangements for moving, I could not use the truck. I sure would like to use it when I move out of storage."

"Keep up the awesome work !"

"Awesome place storage facility!"

"My expectations were met."

"Mary and Cybil are fantastic employees. They are kind and considerate. Vanessa Leake Johnson B21 Old Trolley Road Summerville, SC"