A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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18 Souderton Hatfield PikeSouderton, PA 1896414.7 Miles Away
Customer Reviews - Life Storage #1002, King of Prussia
We at Life Storage want to maintain the best storage facilities in King of Prussia, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Ted was exceptionally helpful in assisting me today with securing a storage unit. He explained everything in full detail and also guided me through everything I highly recommend using this storage unit! Thanks for all your help Ted!!"
"I had a great experience with Ted and Brandon. Very personable, great attitude, and extremely friendly. I would definitely recommend life storage.
Thank you,
Kind Regards,
Shawn"
"He's always been so polite and very professional and knowledgeable. I appreciate that he acknowledges us by name when we come in. This guy deserves a raise! Brandon is always going above and beyond!"
"Ted was AMAZING! He answered all of our questions and made the process easy. We feel really safe and secure, and he was honest and genuine. We are happy to work with them and would highly recommend them."
"Absolutely excellent service by Brandon. Couldn't be nicer or thorough. This was our first time using and he did a great job walking us through the whole operation, administration, to using. Facility is well thought out and clean. So glad we chose Life Storage! Tannk you and thank you Brandon for all your help,
JHR"
"Today I lost something very important and valuable in the storage of 318 Henderson KOP and one of the workers named Tedd found it and very generously I keep it and gave it to me when I return to the place. Thank you for your complete honesty. I hope there are more people as honest as you."
"I cannot say enough about the care, customer service and overall helpful vibes. This team is responsive and so professional. We have university students in the area and have used this storage facility for years. Highly recommend them!"
"This is the best storage facility in the area! The facility manager, Ted, is excellent. Super friendly and helpful- he has gone above and beyond to help me with some of my deliveries to the unit. They keep the property very safe and I’d recommend to anyone in the area."
"This is the best storage facility you'll find. The units are great, and reasonably priced. The employees are the nicest, most helpful people to work with. Overall, this has been an amazing experience. Highly, highly recommend."
"Great professional service! The associates addressed my concerns and went over and beyond to make sure that my packing and storage questions were answered thoroughly. I would highly recommend."
"I’ve rented a U-Haul twice from this location and my experience was fantastic! No issues and the staff here is super friendly and very helpful. I appreciate you guys!"
"Great customer service. Storage facilities and U-Haul trucks all in one location. Minutes off I-76. 202 is nearby too. Great King of Prussia location. Let’s support local businesses."
"Have used them for three years and am very pleased with the service. The storage area is very well maintained, security is excellent and the staff are very helpful and professional."
"Oh my god the customer service is fantastic. I tried checking in with Uhaul via their app and it kept crashing and lagging. The two ladies at the front desk took pity on me and got me squared a way in a matter of minutes."
"Ted was very friendly and helpful when I drove up to empty my younger brother's storage unit after he passed away a couple years ago. He made the process of getting into his locker, cutting off the lock, and handling all of the paperwork easy. If I ever move to this area and need storage, I'll definitely come see Ted."
"I must say that this is definitely one of the best experiences I've had with doing business with a storage facility. The customer service here is excellent with A1 communication on any situation that involves myself or something that's changing or needed. As a person that uses different facilities for business, this is by far the most professional I've dealt with, having no issues whatsoever. Can't say enough about the staff here, thank you for making things that much better!!😎"
"Very pleasant experience. The space was quite adequate, facilities were good. Staff was extremely friendly, and we appreciated the time that we stayed. Also, check out was hassle free with no hidden fees or unnecessary trouble because we were leaving. Would definitely return here and rent again and also highly recommend it."
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"Procured a storage bin here in 2018 and the cost increased 20% in 3 years. It gets more & more expensive every MONTH and for a facility that literally does NOTHING, it's pretty costly. Spare yourself, there are storage places in bridgeport & as soon as I get a truck I'm leaving this rip off joint."
"Neal and Julie were absolutely amazing! Excellent friendly customer service. The unit was clean and tidy. I would give this place a 10 star if I could."
"Neil is your to guy. If it's available he will do his best to get you what you need. Thanks Julie and Tracy I appreciate your concern for us that were hit by Ida. You are a great team 👍🏾."
"Rented and reserved truck and wasnt there, terrible staff unhelpful
I have all the reservation info right here and they said it was for there store
No one go to this place"
"I’ve been storing long-term and the manager Neal has always helped me find good solutions as my needs have changed. He gives a personal touch by remembering my situation and offering friendly and efficient service. When I needed to make changes to my agreement with an extremely tight timeline, he was right there to solve it. As far as the facility itself, they have clean, climate controlled units that I can highly recommend."
"Associates are pleasant to deal with, in general the place is quite clean, the lockers are available for your use 24/7 & there are several payment options at your service. Not much more you can ask for when it comes to your storage needs."
"Neil was friendly, personable, and especially professional! He gave all the information I needed. Made my Uhaul experience simple & smooth! This is a great place!"
"Very helpful!! Neil and Tony made the process so easy to return to the products we rented! Definitely would return for their services and recommend them for anyone moving or storing!"
"Neil was very professional and communicated well. He was friendly and made our visit memorable. He was very informative and eager to answer all my questions. He wowed us with his wit when creating our access code. I highly recommend this business!"
"Brittany has been extremely helpful and nice everytime I have come in to either pay my bill or needed help with my storage unit. Would highly recommend going through her for any further assistance at life storage in king of prussia"
"Great place to store your property, Staff went over and Above to accommodate me waited for me to arrive!!! Also solved all my problems and issues !!! I just wanna say thank you Neil and Brittany for all your patience and hard work to make me feel Welcome !!!"
"I rented a uhaul for one day and due to the snow storm I was unable to drive back the truck. I called them that day and the manager named Neal was really helpful and understanding about it. I recommend this location and the customer service was really helpful and positive."
"Brittany helped save my boss and I and truly is a life saver! She was accommodating and kind when uhaul miscommunicated its process with us. She fixed their problem and we still got our truck in time."
"Britney was super helpful! We were stressed trying to move items for a company that's closing, and things were not working for our time frame. Thankfully Britney really pulled through and got things going for us. COME HERE FOR UHAUL RENTALS!"
"Neil is the best. I have rented numerous spaces from this facility for years and although they have changed the name, Neil has remained with them and provided excellent customer server."
"Neil was very helpful and informed me of a lot of a lot of things on my uhaul contract. I would definitely recommend and rent from this location again."
"Neal is incredibly helpful and supportive and knowledgeable. Both he and Brittany offer great customer service - it's clear that they care about the people who rent storage space at Life Storage. I am always very grateful for their great communication and for their being so kind and caring and I always look forward to stopping by the office - sometimes, just to say hello!"
"Brittany was the most superb representative I have met in a while. She was so helpful in making me understand the process to obtain a storage unit. Even walked me through the paperwork. Life Storage has a gem!!!"
"Brittany was theeeee best!!!!!! She was very pleasant and knowledgeable. I was Stranded this morning in need of a truck and Brittany definitely helped me out going the extra mile. If you’re in need of trucks or storage I would keep this place in mind. They certainly treated me better then the rude guy at u haul on Main Street!"
"I've rented probably 3 storage units in my life and Neal, at Life Storage (King of Prussia) was the best at estimating how much space I would need and making sure everything was set up smoothly. He really cares about who is renting there and that they are satisfied. Thank you for making one piece of my relocation and long-term storage go amazingly well! I feel very good knowing I can call you even when I am far away and trust that you will check my stuff or help me make a payment online!"
"We got storage because we had to move but are living was not in place by the time we had to move was hoping to have storage for only a few months but right after we moved the world was closed so we were unable to get help for moving we had to do it on our own which husband is on disability. So it left me to do a lot of getting everything out then you desire to raise the price which wasn't very nice seeing a lot of people our still unemployed. You should have been giving price cuts for your customer that where on time with payments."
"Neil was super on top of his game! The truck was clean and ready when promised and he made my experience the easiest it has been since using u-hail services!!! He is a rock star!"
"The staff is great. I had a complicated situation and they helped me through it. We has to move to a bigger storage and the manager showed me the options available. He was willing to take the time on a very hot day to help me figure out what the beat storage unit would be. They were flexible about meeting the needs of unforeseen issues that were out of my hands."
"I was told to pay online for the special of pay one month and receive one month free. The kid at the desk when I arrived said your total bill will be this. I signed contract.
Today when I completely moved out they told me I didn't pay my rent and I owe $50 more for a late fee. The people are not trained in this location. Neal, the manager didn't care what I was told. He just wanted to get me out of the building because they were closing.
Don't use this location. They are not trained, they do not care what you are told when signing the contract."
"Great clean facility, no noticeable traces of mold or water damage in the unit.
Brittany was really helpful in expediting my reservation and onboarding as a customer. Looking forward to working with them going forward!"
"brittany is so nice and easy to work with at the checkout she makes my life much easier the mornings I need to rent a uhaul which has been a lot lately!! and Neal is nice and helpful also!! I recommend this location to anyone in the area needing a uhaul the reservation is always ready and clean and its easy to use thanks Neal
And Brittany !!"
"Can't say enough good things about LIFE STORAGE, and Neal, Dave, and Brittany! They are knowledgeable, friendly, smiling, helpful, and are just a great team of people hand picked to take my chaotic life organized and manageable. I guess that's why they call it LIFE!"
"Neil is thee BESTc During this craziest time he works out what he can along with superb customer assistance! Life storage is clean organized and affordable... and the staff is great here tooc"
"Great experience! My main man Neal Bernstein is the guy to see. Man, did he hook me up. I fumbled around for quite a while on my phone trying to avoid going into the office on account of social distancing, but it got me no where. I walked inside and there was Neal. His positive attitude and professionalism really got me over the troubles I had previously endured. He quickly figured out what ever I did to screw up my reservation and righted the ship. I was off with my u-Haul in no time. On a more personal note, I believe that I will name my first born son after Neal. My fiancé and I have already decided he is the only man worthy of being the best man in our wedding. We werent initially planning to get married, but it was after meeting Neal that I proposed. Hes really helped me overcome some personal issues and Im a better man for it... Neal, I hope this reaches you, your impact will never be forgotten. Thank you."
"Life Storage was responsive even during COVID-19 and made renting a storage space very easy. I accidentally called their HQ once and HQ was still helpful. Moving in today was also simple. Neal, the store manager, was extremely friendly and helpful; he made our experience a 5 star experience. He helped us out because we were in a rush which alleviated a lot of stress. Thanks Neal! Thanks Life Storage!"
"The staff is knowledgeable and the grounds seems well kept. I use this facility to rent U-Haul trucks from as its close to where I need it. I have spoken to Dave about possibly renting a space in the future and he estimated the size space I would need. Friendly and easy to speak to. Keep up the great work."
"Great service! My customer service representative, Neal, was very cordial and accommodating towards the business I needed to execute with Life Storage. The storage unit I rented is clean and will suit its purpose very well. Ive done business with Life Storage before renting trucks for moving and am glad Ive also made the move to rent space from them, too. Highly recommended! Ask for Neal!"
"I rented a storage unit this morning and the staff was friendly, quick and efficient to get me in and out quickly. The storage space was clean and the facility secure. I would definitely recommend!"
"Walked in without an appointment and I had a storage unit signed for in under an hour. Very attentive management team. Facility is secure and well maintained."
"Im using the LifeStorage in King of Prussia, PA. This use to be a Bobs storage and they purchased LifeStorage and use the name. Lets start by saying it was a lot cheaper with Bobs. LifeStorage did update some units and they did update most locks. They do give you the usual 1st month free, so that helps. Price is the main reason its not 5 stars.
But the reason it should be 5 stars is because of its customer service and mainly because of Dave M. I rented a unit and when I started to load my things in 2 days later, I realized I needed a bigger unit. This caused a slight computer/pricing problem, but Dave helped me and solved the dilemma. Its not that he fixed whatever needed to be fixed, but he was happy to do it. You can tell he wanted to help and is happy to help. Its hard to find that kind of person today. So Im here to say Thank You Dave! It was greatly appreciated."
"I would absolutely use Life Storage again and plan on doing so in the future! One of the biggest reasons is due to the amazing customer service by Neal, the manager at the King of Prussia location. The man went above and beyond for myself and also the people next to me in line. He is an extraordinary example of the kind of customer service that is no longer found in America today. Neal deserves a raise for his remarkable support to customers."
"I have been using this same storage facility for years. Regardless of the name I have had exceptional service and help from the storage Manger Neal B. I dont like the fact that they keep raising the price every time they change names."
"Amazing service. Needed a u-haul truck to transport some furniture. I walked in without an appointment and was helped swiftly and efficiently! 5 star service for sure."
"Their prices are reasonable, the spaces are clean and monitored, the people are very helpful, pleasant and hard working. Also, when trying to figure out what size space I needed, they figured out the best space for me.....Julie and Neil are awesome and friendly! Julie was filling in for the day when I met her, but knowledgeable and fun."
"We used Life Storgage for two purposes:
1) We rented a U-Haul truck. We did everything on line. It was easy to do and the truck was ready for us when we arrived.
2) We rented a 5' x 10' x 8' storage unit the same day. (Note: it is cheaper if you do the rental online rather than at the office.) The staff (Neil) was very helpful. He even helped us move a few heavy items from the truck into the space. Although I doubt that happens very frequently, the help was much appreciated.
I would recommend this location."
"Customer service was great! Arrived an hour late to return truck due to rain and snow and they waived the late fee! Will definitely use for our next move!"
"I have used this place as a U-Haul rental place several times and Ive never had any bad experiences. The most recent time, the check out process was very smooth and quick. The clerk and the manager were very friendly and helpful. The place is clean and orderly and easy to access. I would 100% use this place for both storage and U-Haul rentals."
"Units are clean, prices were the best in the area by comparison, staff are friendly and helpful - I would recommend this for someone thats extra storage space."
"Neal was very accommodating and worked with me to provide a solution for an issue I was having. He provides an excellent representation of what customer service is suppose to be. Thanks!!"
"Dave and Sheena were extremely helpful! I came in to the business with a very specific idea in mind and they went above and beyond to help me find what I need. The same day, I signed for a storage unit and drove away very satisfied."
"The staff was fantastic, answered all my questions promptly and assisted me with leaving a few pieces of furniture behind for their auction. They made my life easier!"
"I used the storage for more than a decade and would have appreciated if I was given a preferred rate for the long time I had the space. Overall, very happy with the storage services. Thanks for your service."
"I have had a unit for several years now and the company has always been great to work with. Easily located and the temperature climate was perfect for my belongs. Sheena was also a fantastic person to work with and was always accommodating. Highly recommend for the Mainline area."
"This place is amazing. So professional. Sheena went out of her way to make sure I had the best customer service ever. Thank you so much. Dave was awesome as well. I highly recommend using this storage company."
"Fabulous and safe place. Had stuff in storage for a really long time and it was all in great condition when we finally decided to take them out. Very helpful and courteous staff too."
"Manager Ted was super nice and flexible about meeting our needs!! Rented a U-Haul from them, and they were super accommodating about changing the date, and it was great all around."
"As I'm going through a tough time with moving right now,the 2 employees (David and Sheena) at life storage could not have been anymore friendly, efficient, and helpful through this process. I could not be anymore pleased with life storage and their employees. I recommend life storage to anyone needing to utilize a storage facility"
"The customer service was exceptional. I would highly recommend this facility. The process went very smoothly and the move into storage facility was easy."
"Accepted my Uhaul truck when the place I was supposed to return the truck to refused to take it because it was too large. Ted the manager was able to save me the $175 fee to change rental return locations due to the employees negligence st the other place. Great service."
"I have been to many storage facilities I have to say that Life Storage was very professional and took the time out to explain the whole process.
John the Manager had great communication and also to his staff. I felt very comfortable storing my personal and valuable items at Life Storage. Thanks again to the Life Storage Team! Joe Carminati"
"Best customer service Ive ever encountered. From the top down they were courteous and provided the best communication every step of the way. John and his staff made me feel like I was the most important person in the world. I wish every place of business was like Life Storage."
"Kudos to John Delaney, Julie Riegel, and staff. They have done an outstanding job with customer assistance, communication between customers and contractors, and keeping a ton of information organized and current."
"Neal have terrific customer service and a friendly demeanor. I appreciated his customer service as well as the professional atmosphere I encountered at Life Storage. There prices are very fair and I would highly recommend others."
"Horrible customer service. A unit a few down from mine caught fire causing smoke damage to my property, Life Storage's response has been beyond lacking, basically they informed me that I had to move all my property out, will not allow me to move it into another one of their units and are offering nothing in the way of support or compensation other than a dumpster for me to throw my stuff away. Basically their attitude has been that its my problem and my problem alone. Cherry on top is that they still charged me for this month when they are kicking me out by the 10th. Tried to contact their corporate headquarters but never received a response or sat on hold until I had to hang up."
"Horrible customer service. A unit a few down from mine caught fire causing smoke damage to my property, Life Storage's response has been beyond lacking, basically they informed me that I had to move all my property out, will not allow me to move it into another one of their units and are offering nothing in the way of support or compensation other than a dumpster for me to throw my stuff away. Basically their attitude has been that its my problem and my problem alone. Cherry on top is that they still charged me for this month when they are kicking me out by the 10th. Tried to contact their corporate headquarters but never received a response or sat on hold until I had to hang up."
"Shenna.. I love this girl, her customer service is soooo awesome. Shes a ready TO GO get the Job Done person... We need more ppl in this world like hEr"
"The new management is the real deal; from the personal service, to security, to clearly explaining all that is going there on 551 S. Congress. I had to deal with issues from over 1,000 miles away and they could not have been more prompt and helpful."
"We have been in this facility for many years. Enough to see the name change several times. It hasn't made a difference. The service has been exemplary. The recent manager has been accomodating and with his team very receptive. I would highly recommend them to anyone."
"Life storage has great customer service Associate Managers Sheena Ezell ,Giuseppe Santo and Neal Bernstein the Store Manager are an amazing team & they have up beat positive personalities. This location is conveniently located, clean and quiet. I would recommend Life storage to anyone who needs Uhaul Services and a storage unit thats hassle free"
"These guys are the best! Neal (Uncle Bob), Sheena and Guiseppe rock! Great service and very helpful! Storage services and Uhaul services well managed!"
"My expectations were exceeded in that I was forced to move with only 2 weeks notice & I was very worried that I wouldn't be able to secure storage facilities. After reviewing various facilities that appeared bent on soliciting as much money as possible, I was pleasantly surprised by Life Storage's fair pricing & swift processing of my request."
"Store #759 King of Prussia
Immaculate place, fast service, but the biggest asset is the team and its communication with customers as well as each other. Guissepe, Sheena, Heather & Neil are a tight unit and do an amazing job. My family rented one unit a few months ago, and just rented a 2nd because of this team's accommodations and trust factor established over the summer. Would highly recommend. Well done!"
"Office staff at the King of Prussia, PA were extremely helpful prior to closing up my unit. When I asked them, they were extremely helpful in directing "1-800-Got-Junk" and the "Salvation Army" to my unit. Great job! "
"I needed storage space and had neither a lot of time nor familiarity with the area. I was apprehensive to choose a storage facility so quickly, but I am so happy that we went with LifeStorage! It was a convenient, easy, friendly experience to view and choose the unit. The website was accurate. Satisfied customers here!"
"Your staff was incredibly friendly and helpful. I was able to request storage and a moving truck in a short time frame without jumping through hoops. The paperwork was fast and easy, and with your auto pay option, I dont have to worry about missing payments."
"The staff at the King of Prussia location are always exceptionally pleasant. They have made my experience always very smooth and go out of their way to ensure that all of my questions have been answered. Excellent customer service."
"As a US Marine I've stored at many facilities over my life. I would have to say through present day, The best storage company in America is Life Storage! I recommend this company to anyone who needs extra space for storing anything at any time . The prices are reasonable. The units are clean and staff is friendly and responsible as well as responsive. What more can you ask for? Thanks Life storage for being such a great facility!!"
"Any contact with staff was very professional and helpful. The area was kept clean and neat - office and storage. Would definitely recommend or use again if needed. Thanks."
"Your staff was always helpful and all always went above and beyond their duty for me. I was very happy with the service provided. Thank you for a positive experience"
"I have never had a problem with the service. The online payment is very user friendly. My biggest issue is that part of what is built into the high cost of my unit is the fact that it is a gated area with 24 hour keycode entrance and access to my unit. I visit my storage unit at all hours and there have been several times that I have visited since I have been storing at this facility during non-office hours where either the entrance or the exit gate is left open allowing anyone entrance and access to my outside unit. I did question this and everyone was extremely friendly, but the answer was because on a windy day the gate will get stuck and could break so they are left up to prevent that from happening.
I would appreciate a response, acknowledgement or solution to the problem if at all possible.
thank you."
"The space was clean and accessible. The staff was friendly. The process took an appropriate amount of time. Definitely satisfied with the service received."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Philadelphia, King of Prussia and Bridgeport
Our self storage facility on S. Henderson Road is located north of the Pennsylvania Turnpike (Toll Road), between Saulin Blvd and S Henderson Rd, near Merrill C Young Park. Click here for directions to this Life Storage.
At Life Storage Facility #1002, we offer great property security systems and clean, affordable storage units to rent for the residents of Bridgeport, Gulph Mills, Connaughtown, and other neighborhoods in King of Prussia, PA. Call us with questions, reserve online, or click here to compare other storage units in Philadelphia.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 10:00 am - 4:00 pm
4/9: 8:30 am-12:30 pm (Holiday)
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
